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1691 Bank Street Ottawa, ON K1V 7Z3

MIDAS OTTAWA

1691 Bank Street

Ottawa, ON K1V 7Z3

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1691 Bank Street Ottawa, ON K1V 7Z3

1691 Bank Street Ottawa, ON K1V 7Z3

Midas Ottawa is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Midas Credit Card

Your "go to" card for brakes, tires, auto maintenance, and all your auto repair needs. Quick and easy application and approval, and low or no annual fee. *

LEARN MORE

Great Tire Brands at Great Prices

Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.

Michelin
BFGoodrich
Bridgestone
Uniroyal
Firestone
GoodYear
Dunlop
KellyTires
Pirelli
Cooper Tires

Ottawa, ON Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Ottawa. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Ottawa, ON auto repair and service destination.

Need an Oil Change in Ottawa, ON?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Bank Street to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Ottawa Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Ottawa today and drive with confidence. Learn More

Tire Balancing & Repair Services in Ottawa

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Ottawa, ON, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Ottawa Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Ottawa, ON, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Ottawa

Searching for dependable tire options in Ottawa? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Ottawa

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Ottawa Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Ottawa for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Ottawa

Count on Midas in Ottawa, ON for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Ottawa, ON

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Bank Street regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Ottawa

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Bank Street. Our skilled mechanics in Ottawa, ON diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • Pick-up/Drop-off Services

  • After Hours Drop-off

  • Coffee

  • Complimentary Courtesy Car

  • French

  • Online Appointments Available

  • Online Estimates Available

Community Involvement

  • Drive Out Hunger: Food Drives

    We host food drives to benefit our community food bank.

  • Drive Out Hunger: Meal Donation

    We donate up to 5 meals to our community food bank for every oil change we do.

  • Drive Out Hunger: Volunteer

    We regularly volunteer at our community food bank.

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

Carte InteracMasterCardVisa

Average Rating:

4.71 of 5 stars

519 reviews

Ahmed A

5.0 of 5 stars

Mar 22, 2024

The staff was very helpful and very informative. They gave me all the information I needed in detail. They gave me all the options available to me.

Art

4.0 of 5 stars

Mar 21, 2024

Service wise is good

Shubham A

5.0 of 5 stars

Mar 18, 2024

The staff was bery helpful, i did not have an appointment but they still took me in and helped with the oil change. Very friendly and also answered other questions regarding car that was not related to the service

Christine C

5.0 of 5 stars

Mar 08, 2024

Same day service . Worked with me with timing . Staff was friendly,and also very acknowledgeable

Anonymous

5.0 of 5 stars

Feb 28, 2024

ggod service

Jay

4.0 of 5 stars

Feb 21, 2024

I had a promo stating oil change cost 80$ but it looks like I paid 140$

cloud909

5.0 of 5 stars

Feb 08, 2024

Clearly explained the issue. Did their best to save me money. Dropped off and picked up at my home.

LOLLA

5.0 of 5 stars

Feb 01, 2024

Efficient and effective and value added.

Raymond A

5.0 of 5 stars

Jan 26, 2024

Courteous, friendly. and speedy.

Mike

5.0 of 5 stars

Jan 22, 2024

Very accommodating and friendly.

HS

3.0 of 5 stars

Jan 20, 2024

Paying for a car check per part of the vehicle doesn’t make sense and gets very expensive at the end. Complimentary car check is often offered at garages. They would make quotes and then you decide.

Chuck P

5.0 of 5 stars

Jan 19, 2024

Alway a great experience visiting the bank street location. Much better service than the dealership service department. Midas staff always manages to get the job done right and in a timely manner. I regret not using Midas’ services sooner

Mauler

5.0 of 5 stars

Jan 18, 2024

Friendly, quick professional service

Mohand O

5.0 of 5 stars

Jan 06, 2024

service on time, courteous personel

DT

5.0 of 5 stars

Dec 29, 2023

Excellent work ethic guided by expertise and honesty.

Steve M

5.0 of 5 stars

Dec 27, 2023

Alex always explains things very well. He is very friendly and his product knowledge is excellent.

Rpug

5.0 of 5 stars

Dec 21, 2023

They call me by name

David

4.0 of 5 stars

Dec 14, 2023

I had a potential car in for safety inspection. The inspection turned up to be too much for the value of the car. Thanks for your honesty.

Peter h

5.0 of 5 stars

Dec 14, 2023

Friendly.....courteous staff...Alex was great with me.....honest and upfront

Kristina C

5.0 of 5 stars

Dec 09, 2023

I have done all my services at this location with my current vehicle. Staff are always friendly, knowledgeable, fast and efficient! Will always come back to this location for my services!

Dan

4.0 of 5 stars

Nov 25, 2023

The final price was almost 2x the quote. I would gave appreciated getting a call regarding the extra part needed, in my case this was not a problem as I expected a higher price.

Very satisfied senior.

5.0 of 5 stars

Nov 25, 2023

I had an appointment moved up. Midas was able to fit me in, then while my tire service was being addressed, I asked if they could check on a noise I was having at the rear end of my car. The problem was quickly diagnosed and it was repaired free of charge. Great customer service. Thanks so uch.

Pugster

5.0 of 5 stars

Nov 24, 2023

Been to Midas many times, feels like home. They know my name and they greet me as soon as I walk in.

Anonymous

5.0 of 5 stars

Nov 24, 2023

Friendly, professional staff. Easy process.

Barry T

5.0 of 5 stars

Nov 21, 2023

Always friendly and knowledgeable.

MJ Smith

5.0 of 5 stars

Nov 20, 2023

They did the work I requested in a timely manner. They gave me a loaner car as well.

Peter S

5.0 of 5 stars

Nov 20, 2023

The staff clearly and honestly explained the service. The winter tires and rims were damaged and the staff explained they were not worth installing. I took their advice. Staff were extremely courteous and helpful as is usual at this location.

Anonymous

5.0 of 5 stars

Nov 20, 2023

Everything is done very smoothly

Dylan

4.0 of 5 stars

Nov 18, 2023

J'ai payé 70 $ pour un contrôle précédent chez Midas où rien n'a été signalé, mais j'ai toujours eu des problèmes avec mon véhicule. Lors de la visite suivante, les problèmes ont enfin été résolus. Je ne suis pas entièrement satisfait de mon expérience avec Midas car lors du premier contrôle, malgré le paiement et l'absence de signalement de problème, les problèmes persistaient, ce qui a nécessité une autre visite pour les résoudre

HuntJ

5.0 of 5 stars

Nov 15, 2023

Friendly, knowledgeable staff. Don’t try and oversell to women.

Ruth Ann S

5.0 of 5 stars

Nov 15, 2023

Excellent customer service, communication and pricing. Professional & friendly.

Andy

2.0 of 5 stars

Nov 13, 2023

I scheduled an appt. for an oil change with Midas online because there was a $39.99 conventional oil change special deal. Midas called me saying the online appt. booker was being finicky so they needed to reschedule, which was fine with me. The problem was when I came to pay.The guy at the desk initially charged me $75. I said, "Isn't there a 39.99 special?" He asked if I had a coupon, and I said no, the promotion was online. He said ok and "applied" the discount. He said the total came to $65. I was confused but I paid anyway.I then asked him for a cost breakdown, and it appeared to me that the oil change was priced at $50 + $15 tax and oil disposal fee = $65. I pointed this out to him, and he scratched his head, feigning ignorance, and then exclaimed "Ohhh! It looks like the discount only took of $10 instead of $20. The price of oil has changed recently."Finally, he gave me a refund of approximately $15, so that the price of the oil change was $40 as advertised + $10 taxes and oil disposal fee. It's VERY obvious the guy was trying to scam me, and hoped that I wouldn't question his pricing methods. He's no fool.

Brian M.

4.0 of 5 stars

Nov 10, 2023

I may have pressed the wrong button at some point as the majority of my responses were satisfied or highly satisfied.

Art L.T.

4.0 of 5 stars

Nov 09, 2023

Very satisfied..!!

Ken N.

5.0 of 5 stars

Nov 08, 2023

Had my winter tires installed. They found a nail in a tire and plugged it instantly.Glad the tech. was paying attention and noticed it. Saved me a second visit.Thanks

Satisfied customer

5.0 of 5 stars

Nov 06, 2023

Service felt personal and straightforward. Everyone was knowledgeable and helpful, and the service was quick and easy. For someone who spends alot of time and money at mechanics, I've never been this satisfied conducting business at a garage. Top notch service and extremely honest, which is very rare with mechanics. I'm already in the process of scheduling my next appointment for more work on my truck. Cheers guys

Doug

5.0 of 5 stars

Nov 06, 2023

Great service as always!

Franco M

5.0 of 5 stars

Nov 04, 2023

Basically you have good people working there so just pleasant to come back for service.

Len B.

5.0 of 5 stars

Nov 02, 2023

The staff were very friendly and genuine. The atmosphere is no- nonsense and feels trustworthy.

Maria D

5.0 of 5 stars

Nov 02, 2023

I've been going there for years and trust them 100% with my car!!

‘04 Jeep

5.0 of 5 stars

Oct 30, 2023

Service was great, my issue was handled well

Arif P

5.0 of 5 stars

Oct 28, 2023

The level of customer service provided by Paul and Olivia was exceptional. They understood the need, answered all the queries in detail with a smile on their faces. Top notch place with top notch people

Rick Z

5.0 of 5 stars

Oct 25, 2023

Emergency repair to flat tire. Dropped car off before opening of store. Both associates on duty clearly explained my options and although extremely busy, had my vehicle ready by the afternoon.This is why I booked my service immediately and continue to be amazed by the customer centric service provided at this location.Sincerely

Roseanne

5.0 of 5 stars

Oct 13, 2023

Staff are friendly and great service

Mustapha

5.0 of 5 stars

Oct 11, 2023

alex is a very good associate, he can speak in french , he is a nice person.all the team members are very freindly

Dave L

5.0 of 5 stars

Oct 07, 2023

Work was done in a timely manner. Service technicians and counter staff were friendly and helpful

Midas - 1691 Bank Street - excellent service - October 5 2023

5.0 of 5 stars

Oct 06, 2023

1691 Bank Street - Alex , manager, and his staff did an excellent job of doing the necessary work to safety my vehicle prior to selling it.

Monty M

5.0 of 5 stars

Oct 04, 2023

Appointment was made easily and on a date that worked for meVehicle was looked after to my satisfaction and my wait time was goodStaff were AMAZING - very friendly and helpful WILL definitely return

Deadpool

5.0 of 5 stars

Sep 20, 2023

Alex is a great manager - takes an interest, even with a custom project like mine. Where some of my ideas turn out to not be perfectly safe or risky, he bears my disappointment well :-)

JoL

5.0 of 5 stars

Sep 19, 2023

Been going there for 5 years. Great service.

AB

4.0 of 5 stars

Sep 18, 2023

Rear brake job. Rotors failed after 18000 km. Replaced for free but this should not have happened. And it wasted a morning of my time. So, good people and good recovery but defective parts.

Westy

5.0 of 5 stars

Sep 18, 2023

Alex the manager knows my vehicles like they were his own. I never have to worry, if I have a problem

Sandra H

4.0 of 5 stars

Sep 07, 2023

I wanted sintétic oil but it was never asked. I forgot to tell to only use sintec oil with my car.

Tmlkevin

5.0 of 5 stars

Sep 05, 2023

Prompt service at a fair price

DAVE B

5.0 of 5 stars

Sep 01, 2023

over all store, and service from staff.Big thanks to ALEX, he is very good at his job, for that will be back, MANY TIMES!! bravo to all...

Cindy C

5.0 of 5 stars

Sep 01, 2023

The employees were great. Kept me entertained while they were working. They were busy but service was quick.

Ruth Ann S.

5.0 of 5 stars

Aug 30, 2023

Amazing customer service! Very happy with the work done on my vehicle. Able to schedule an appointment within a reasonable amount of time of request. Always return to this location as I have never been disappointed, only ever experienced great customer satisfaction. Have recommended this location to friends and family.

David

5.0 of 5 stars

Aug 29, 2023

Highly knowledgeable staff (Alex) that are honest about the type of work required. That's why I come to this particular Midas location.

satisfied customer

5.0 of 5 stars

Aug 29, 2023

ease of bookingfriendly atmospheregreat serviceallround excellent experience

Alex S

5.0 of 5 stars

Aug 24, 2023

Both Alex and Paul were excellent!

MJ

5.0 of 5 stars

Aug 17, 2023

Treated me like a valued customer. Friendly and helpful. Explained everything to me and pricing as well.

Nomads

5.0 of 5 stars

Aug 17, 2023

Gregg was very detailed in explaining everything that was in need of attention and what could wait. He and the staff were not “pushy” about any of the repairs. Very positive compared to my last garage

Kevin A

2.0 of 5 stars

Aug 14, 2023

Make sure you road test my vehicle after doing alignment as it was waaay out and veered quickly to the left when on the open highway!!

Deadpool

5.0 of 5 stars

Aug 11, 2023

Alex is super chill and friendly and willing to work with me on figuring out what we can do to enhance the performance of my car. Paul at the front is also friendly and a down to earth guy that I appreciate.

Chris W

5.0 of 5 stars

Aug 10, 2023

I needed urgent repair to a belt and pulley so that I could safely travel to help my father who is in hospital. Alex, Paul, and Greg at Midas on Bank fit me in to a busy schedule. I understood that Alex stayed late to ensure that a new part was installed as quickly as it could when it arrived the next morning. They all deserve to be commended.

John m

5.0 of 5 stars

Aug 09, 2023

It was good service. I will come back next time

Anonymous

5.0 of 5 stars

Aug 02, 2023

everything went smoothly and was done well

Angela

5.0 of 5 stars

Jul 26, 2023

Dropped in with a flat tyre. Communication about a fix and the process could not have been better. Problem solved on time as promised. Excellent service.

Kristina C

5.0 of 5 stars

Jul 14, 2023

The staff are always friendly and knowledgeable! Gary and Alex have have always been wonderful to deal with. I will continue to bring my vehicles to this location for services

Mike A

4.0 of 5 stars

Jul 12, 2023

It was just a regular oil change; nothing special.

Happy go lucky

3.0 of 5 stars

Jul 05, 2023

I am honestly not sure if this Midas wants my business. Once we determined my car was in good shape, I decided it would be good to have some fun with it and replace broken parts with performance items. I was promised a call the next day but never received one.

Jim B

5.0 of 5 stars

Jul 04, 2023

Very friendly and communicative service. Very professional and quick

James

5.0 of 5 stars

Jun 26, 2023

Service was quick and simple. Performed inspection and gave good clear feedback on what I was hearing. Very pleased

Tony C

2.0 of 5 stars

Jun 22, 2023

Better communication between mechanic and person at desk that the oil change is completed. I think my car key was hidden under some papers. Maybe should have a container visible to desk person that contains keys ready to pick up

Fivefourteen

5.0 of 5 stars

Jun 21, 2023

Good service

Israel

5.0 of 5 stars

Jun 13, 2023

Excellent customer service and fair pricing

Rug P

5.0 of 5 stars

Jun 10, 2023

The willingness of the staff to accommodate my extremely busy Saturday schedule was remarkable and so very much appreciated.

Simon

5.0 of 5 stars

Jun 07, 2023

Quick check in, quick to receive explanation of maintenance required. Offered a car to use while waiting for my car. Work completed sooner than estimated.

Brian M.

5.0 of 5 stars

Jun 03, 2023

Took me in without an appointment - personable and professional staff.Provided a free loaner!!!!

Anonymous

5.0 of 5 stars

Jun 03, 2023

The service was fast.Th people were informative and friendly

Chuck

5.0 of 5 stars

May 31, 2023

Staff was extremely nice

MJ Smith

5.0 of 5 stars

May 30, 2023

Staff communicate well with customers, explain things, even have me look under car at the problem with them. They offer coffee. They are not patronizing towards some customers e.g. women.

Dr mohamed

5.0 of 5 stars

May 26, 2023

Excellent service ,but I have to wait longer than except to be, it was u Don have the parts ready and it was late to bring

Dennis B.

5.0 of 5 stars

May 26, 2023

Staff is extremely friendly and very knowledgeable. I can always expect unbiassed opinion when asking for suggestions – they will explain very clearly.

Harold L

5.0 of 5 stars

May 25, 2023

Great customer service, quality workmanship, technician did not try to upsell me on something that was unnecessary, job completed when they said it would be.

Ali

5.0 of 5 stars

May 25, 2023

Professional managerGreat service

FIRST NAME Lawrence Black

5.0 of 5 stars

May 24, 2023

They all where very good in explaning thing ,very nice to us.enjoy service

Ricardo

5.0 of 5 stars

May 19, 2023

Great service from Alex, Paul, and Greg from Bank St in Ottawa

Maria A

5.0 of 5 stars

May 15, 2023

This Midas has the BEST most honest mechanic ERNIE!

The Claudester

4.0 of 5 stars

May 12, 2023

Like many things this day and age, pricing. But I recognize the cause of everything has gone up, including labour.

David

5.0 of 5 stars

May 09, 2023

Very satisfied with the advice provided and I believe I received value for the price.

Katie D

4.0 of 5 stars

May 09, 2023

Love all of the staff there. 1 person has not seemed to be alright with my being a customer for a few years (or so it seems) since an incident happened with my previous vehicle at the fault of someone working there.

Joannie

5.0 of 5 stars

May 09, 2023

Our service advisor was super friendly and very patient with us. He explained the repairs very detailed, fit us in without an appointment and completed the repairs in the time frame he promised. Thank you!

Anonymous

4.0 of 5 stars

May 08, 2023

I brought the car because the light engine was on. I was told the pipe liaks it was the solution. After the job the light still on.

Tony

2.0 of 5 stars

Apr 28, 2023

Make sure you have the proper materials to complete a job. They have done this service before with problems as well

Dup..!

4.0 of 5 stars

Apr 24, 2023

It’s not about Midas for me it’s doesn’t exist anywhere else “ highly satisfied “ there always space for improvement…!

Service for my caravan

5.0 of 5 stars

Apr 22, 2023

The front person at front office was nice and friendly as well as the mechanic that explained details of issues my van already had and required to fix.

Mike

5.0 of 5 stars

Apr 20, 2023

Friendly and courteous. And they are compentant .

Brian M.

5.0 of 5 stars

Apr 20, 2023

Professional, personable staff, speed of service.

Maria D

5.0 of 5 stars

Apr 20, 2023

Great sense of humour.. knowledgeable and helpful!! The only place I trust to bring my car!

Adam

5.0 of 5 stars

Apr 18, 2023

Friendly service. Spoke to an associate before booking to get a quote. Associate was knowledgeable and professional.

Adriana P.

5.0 of 5 stars

Apr 17, 2023

I was out of town, first time there and although they were very busy, they not only fixed my problem, but Alex went the extra mile identifying and solving an issue that was a safety concern I was not aware of. I felt like these guys are honest, transparent, and genuinely care about their customers, not about adding more to the bill. This shows integrity, shows that they take pride in the work they do, it shows they care about their job!! Hard to find people like this now days, mostly when you take your car for repairs. My many thanks to Alex who worked on my car and to the whole crew. YOU are the ones that make this Bank St, location in Ottawa stand out.

Anonymous

5.0 of 5 stars

Apr 11, 2023

Staff were professional in their approach, provided detailed explanations regarding future work on the vehicle and are ready to provide a service vehicle during the repair...

The White Santa Fe.

5.0 of 5 stars

Apr 10, 2023

The guys who work there are always good to me. And providing me with a loaner vehicle so I can get to work is excellent. Every one is always friendly. They also explain things to me about my service that is easy to understand.

Pierre C.

5.0 of 5 stars

Apr 06, 2023

I found the staff friendly and knowledgeable. I really like that the staff showed me what was wrong with my exhaust system.

Dave

5.0 of 5 stars

Apr 05, 2023

Forget the 2 guys at the desk but they were grat employees, very kind, explained in detail. Also saw them deal with another client who had to pay a large some for repairs offered them a discount, and explained the reason behind everything they had to do to make her car safe to drive. as well they made the wait quite enjoyable by the conversations we had

Gatorlite

5.0 of 5 stars

Apr 03, 2023

Staff were friendly & professional. Service was great. No surprises.

Brian T.

5.0 of 5 stars

Apr 03, 2023

Professional approach by entire staff.

Anonymous

5.0 of 5 stars

Mar 28, 2023

Fast ,courteous xperience

Anonymous

5.0 of 5 stars

Mar 25, 2023

My first time but very good service for my first visit.

Art LT

5.0 of 5 stars

Mar 23, 2023

I find this location staff are friendlier compared to others

DJ

5.0 of 5 stars

Mar 21, 2023

The guys are always super friendly and make the drop off and pickup always very easy.

Kesha

5.0 of 5 stars

Mar 21, 2023

The technician explained everything before and after. The front desk person was personable and friendly. It took less time than I expected, which worked well for me.

Dan C.

5.0 of 5 stars

Mar 17, 2023

The owner Gary was really courteous and very knowledgeable. The work on my vehicle was very well done and quick. The price was fair for what was done. Thanks Midas.

Jeff B

5.0 of 5 stars

Mar 13, 2023

Making appointment was vey easy, staff was accomodating and friendly. My service was fast and professional and the price was reasonable

Rosemary H.

5.0 of 5 stars

Mar 13, 2023

Direct, on time, friendly, natural, ALEX.

Patrick M

5.0 of 5 stars

Mar 13, 2023

Fast and efficient. No problems, and they did exactly what was asked

Mike

5.0 of 5 stars

Mar 11, 2023

Got me in on a Saturday, fixed my issue and price was a good value. Friendly staff

L.B.

5.0 of 5 stars

Mar 10, 2023

On m’a fixé un rendez-vous seulement 2 heures après mon appel, ce qui est merveilleux.

Charl

5.0 of 5 stars

Mar 04, 2023

Good customer service, reasonable waiting time

HannahM

5.0 of 5 stars

Mar 01, 2023

The team at Midas is always friendly and helpful. The manager goes above and beyond for customers and always brings me back to my car to show me exactly what the problem is. I have been to Midas on Bank Street many times for several different issues and routine appointments and I will continue to bring my car in there.

Rod E.

5.0 of 5 stars

Feb 27, 2023

Greg, Alex and the technicians were all friendly, helpful, honest and efficient.

Anonymous

5.0 of 5 stars

Feb 25, 2023

Good service

Dion Fitz

5.0 of 5 stars

Feb 25, 2023

The service is always impeccable and I always feel like a part of the family when I go there.

Dr Mohamed Maayteh

5.0 of 5 stars

Feb 22, 2023

Nice people nice work nice cafe

Paula S.

5.0 of 5 stars

Feb 21, 2023

The customer service associate was very friendly and knowledgeable. My service was done quickly and professionally. The pricing was very reasonable as well. Overall an excellent service experience.

Steve J

5.0 of 5 stars

Feb 16, 2023

I always get treated well from start to finish. Everything is explained in good detail and the repairs are always well done. If the repairs will take a while I can usually get a loner vehicle which is very convenient. They do a great job.

Susan MBN

5.0 of 5 stars

Feb 13, 2023

Service people were extremely friendly informative and accommodating

Barry

5.0 of 5 stars

Feb 11, 2023

Excellent price and customer service

Dalton C.M.

5.0 of 5 stars

Feb 10, 2023

The Midas on 1691 is my favoured location. A few years ago, this location with much of the same staff made the best case out of the worst case scenario. I gained their trust from this experience. There are other locations and plenty of other mechanics closer to my apartment, but I still choose to make my way out to 1691 Bank street. I don't believe they would have much recollection of my previous visits, but it's all the more reason why I value their kind and thorough service. I hope that they are recognized

Denis

5.0 of 5 stars

Feb 10, 2023

The customer reps at the front desk are very personable. I have never seen anyone so patient as Alex and Gary, when they deal with people (I overheard a few calls). Great job!

JosssssN

5.0 of 5 stars

Feb 07, 2023

Great attitudes - amazing customer service. Called efficiently and quickly to communicate prices and work to be done. Ready to take in a quick addition of work on the fly. I’ll be back!

Rae

5.0 of 5 stars

Jan 31, 2023

The man doing the service, Ernie Miller, came highly recommended for his quality of work & I was equally pleased. The manager was very helpful answering any questions I had & was personable. The shop was clean with plenty of seating & coffee if you had wanted it.

Bo A.

5.0 of 5 stars

Jan 31, 2023

They went out of their way to find the best solution for me. They showed they have my best interests as a priority and gained my trust.

Jenn

5.0 of 5 stars

Jan 27, 2023

They listen and always communicate everything without every rushing you.

Jim G.

5.0 of 5 stars

Jan 24, 2023

The staff felt 'honest'. They were friendly and explained all the issues with my car clearly. They completed the repairs on time and within the quoted price. Very helpful and friendly attitude.

James F

4.0 of 5 stars

Jan 19, 2023

I was very satisfied with my experience at Midas. Although I wasn’t able to get all the required work completed (they needed a part that wasn’t immediately available), the staff was excellent and was able to set up getting the service completed at another time.

Rick. HD

5.0 of 5 stars

Jan 19, 2023

Greg and Alex are the consummate professionals. They are the best of the best in customer service!

Peter S

5.0 of 5 stars

Jan 19, 2023

The staff were extremely cordial, knowledgeable, accomodating and professional.

Jo

5.0 of 5 stars

Jan 14, 2023

It was very easy to book the appointment, service was polite and welcoming.

makayla

5.0 of 5 stars

Jan 14, 2023

I am a young girl who knows nothing about cars, when I came back to pick up my car after the oil was changed the technician at the front desk began explaining some other minor problems they found. since I know nothing about cars, I called my Dad who lives 6 hours away and the technician was able to talk to him about everything for me so the message was relayed clearly. very happy w there service and will be back until I graduate from university.

Bashar Alsibai

5.0 of 5 stars

Jan 07, 2023

Very good service and high quality

Anita B

5.0 of 5 stars

Jan 07, 2023

The associate was extremely friendly and knowledgeable.

Rod

5.0 of 5 stars

Jan 06, 2023

Went in without an appointment (phone first). Issue solved quickly, friendly and efficiently'

BrienL

5.0 of 5 stars

Jan 05, 2023

Everything worked out fine. No fuss, no muss, as they say. Price was less than anticipated. Also, the car didn't feel "bad" afterwards.

Tap

5.0 of 5 stars

Jan 04, 2023

Honesty,integrity and belief

Sienna

5.0 of 5 stars

Jan 03, 2023

The issue was explained to me and options for fixing it were provided.

S. F.

5.0 of 5 stars

Dec 29, 2022

Even though there were no available appts that day, the manager listened to my situation: upcoming travel plans to catch a flight the next day & wanted to help. By mid afternoon, my car had been diagnosed, estimated $ called to me, parts ordered & car repaired. Super pleasant , efficient service that went beyond normal. Very happy !

Nasr S

5.0 of 5 stars

Dec 28, 2022

Very professional, friendly and honestly service.

Monique D

5.0 of 5 stars

Dec 22, 2022

They're service has always been satisfying

Steven M

5.0 of 5 stars

Dec 20, 2022

the staff was very friendly and the work on my car was done within days of getting the estimate the car now runs very smoothly

Rick B

5.0 of 5 stars

Dec 16, 2022

Great service from Alex, Paul, and Greg - midas on bank street.

Volodymyr

1.0 of 5 stars

Dec 15, 2022

The location did not honor the schedule chosen on the web.Instead of synthetic oil I have booked with discount I've got regular of regular price.

Scott

5.0 of 5 stars

Dec 13, 2022

Everyone was very friendly and efficient

DonB

5.0 of 5 stars

Dec 12, 2022

They did a really nice job in replacing my exhaust, and it's probably more solid than the previous installation. They also provided me with a loaner vehicle as well so I didn't have to wait around. Very happy overall.

GeorgeL

4.0 of 5 stars

Dec 10, 2022

Midas prices for parts are elevated.

capergina

5.0 of 5 stars

Dec 09, 2022

There were glitches identified for sure but I felt the staff were always honest and forthcoming with me!

Wayne R

5.0 of 5 stars

Dec 03, 2022

Fast friendly service.. No complaints from me

Erik

5.0 of 5 stars

Dec 02, 2022

Very satisfied with everything. Associate was very helpful and clear throughout the experience. The communication was excellent and I thought they completed everything in the most timely matter

JL

5.0 of 5 stars

Nov 30, 2022

Great service. Quick. Felt my car was in great hands.

Sharon D.

5.0 of 5 stars

Nov 29, 2022

Job well done in timely manner. Staff friendly and informative. Space clean, coffee available, washroom clean. Everyone busy .....cars kept moving.

Alex

5.0 of 5 stars

Nov 26, 2022

The staff is amazing and so understanding. They always explain terms to me in a way that I can understand. Highly recommend!

Daniel T.

5.0 of 5 stars

Nov 26, 2022

Excellent service. Friendly, honest, dedicated and knowledgable professionals. Highly recommended without hesitation.

The Claudester

5.0 of 5 stars

Nov 25, 2022

Quick service, well accommodating and available when needed. Upfront honesty on requests and questions asked.

Teebee86

5.0 of 5 stars

Nov 25, 2022

Customer service was extremely friendly and enjoyable. They were able to book me last minute after my oil change for winter tire change.

Bob d

5.0 of 5 stars

Nov 25, 2022

I had no appointment but they were able to look at the muffler issue, do a temp repair and schedule my return for a replacement. They fit me in for the replacement getting the work done quickly despite being fully booked.

Ron

5.0 of 5 stars

Nov 23, 2022

Very friendly staff very knowledgeable

Anonymous

5.0 of 5 stars

Nov 21, 2022

Greg and Alex were very nice ! Walked me through the process and my vehicle was ready when they said it would be.

Mary K

5.0 of 5 stars

Nov 11, 2022

They are great

Robb27

5.0 of 5 stars

Nov 10, 2022

Paul and Greg (the Advisors) were great through the whole process.

David Z.

5.0 of 5 stars

Nov 09, 2022

Everything was explained thoroughly and there were no surprises.

David L

5.0 of 5 stars

Nov 08, 2022

This is my regular automotive repair shop. The staff know me by name, and are always very personable and friendly. They always inquire as to the status of previous repairs/service work they have done, and are genuinely professional. Excellent service from the staff and quality work at a competitive price.

Dennis returns

5.0 of 5 stars

Nov 05, 2022

Alex has provided excellent explanations over several years and is the principle driver for our confidence and return for service over the years. A knowledgeable employee with good people skills like Alex is invaluable.That is why we followed when Midas changed locations and moved farther away. Hang on to this valuable employee!

RC

5.0 of 5 stars

Nov 05, 2022

Everything went smooth

bhthomp

5.0 of 5 stars

Nov 04, 2022

Dropped car off, was repaired in a timely fashion at a sensible price.

mark bell

5.0 of 5 stars

Nov 02, 2022

great service and quick repair

Tim M

5.0 of 5 stars

Nov 02, 2022

Fast return on the vehicle and very friendly staff.

Fuiru S

5.0 of 5 stars

Nov 02, 2022

It was easy to book an appointment and everything was done to my satisfaction.

Rachael Y

5.0 of 5 stars

Oct 29, 2022

The folks that work at this Midas location are extremely courteous and treat their clients as individuals and not simply paycheck. I know more about cars just drom

KristinaC

5.0 of 5 stars

Oct 29, 2022

Staff is very friendly, knowledgeable and service was fast and efficient. Paul served us on this recent appointment and Alex the appointment before. Would recommend to everyone. Will be back in the spring for my tires again.

Susan E

5.0 of 5 stars

Oct 27, 2022

Needed new snow tires..very well priced and then I received a discount. Only took 45 minutes. The service is always exceptional and the staff very friendly.

Johnny A

4.0 of 5 stars

Oct 19, 2022

It’s ok

Anonymous

5.0 of 5 stars

Oct 19, 2022

Everything went as scheduledGreat explanations of things to warp th for

Sonia

5.0 of 5 stars

Oct 19, 2022

I received very good service during both my visits. The staff were very helpful and friendly. Impeccable service, will go again.

Anonymous

5.0 of 5 stars

Oct 14, 2022

very happy with the service from the minute I walked in the door

caper

5.0 of 5 stars

Oct 11, 2022

They were able to identify the problem and resolved it on the same day.

mich b

5.0 of 5 stars

Oct 07, 2022

It's a friendly environment. I have been a customer for several years and I have always been highly satisfied with the service and the employees.

Jacqueline H

5.0 of 5 stars

Sep 27, 2022

I liked that the communication was great and the cost I was quoted was what I paid.

Warren

5.0 of 5 stars

Sep 27, 2022

I called on a Monday and was given an appointment for the next day.Found the problem that the car was experiencing.

Taha I.

5.0 of 5 stars

Sep 26, 2022

Easy service booking, called me back with an estimate, provided me transportation for the day, done on time.

Pet

5.0 of 5 stars

Sep 22, 2022

Friendly, efficient, helpful and reasonable.

Robert

5.0 of 5 stars

Sep 19, 2022

Been a customer for many years and never have a problem, always a get inspection.

OJ

5.0 of 5 stars

Sep 16, 2022

Professional service and staff courtesy

Professor Larry

5.0 of 5 stars

Sep 15, 2022

Great service. Simple booking on line process. Will book here again.

Sh

5.0 of 5 stars

Sep 14, 2022

Everything was done to perfection

David K.

5.0 of 5 stars

Sep 14, 2022

I trust the Bank Street Ottawa location technicians and I have always received good advice from them. I have never felt as though I have been 'ripped off'.

Goldbug

4.0 of 5 stars

Sep 07, 2022

Super nice people from the reception, to the mechanics all very friendly and helpful.

RA Semple

5.0 of 5 stars

Sep 06, 2022

The staff are friendly, professional and knowledgeable. They take the time to explain things. They deliver excellent service, every time. Service and products are priced right. I have returned to Midas again and again because of the excellent customer service and great work done.

JH

5.0 of 5 stars

Aug 26, 2022

kind and knowledgeable staff./solved the muffler problem, /had a loaner car for my use/repaired the car quickly and on time/nothing negative at all

Yan

5.0 of 5 stars

Aug 26, 2022

Good service and communication

Rpug

5.0 of 5 stars

Aug 26, 2022

Always able to count on great timely, and affordable service. Nice to have in these challenging times.

Fern M

5.0 of 5 stars

Aug 26, 2022

Excellent service from start to finish, good prices and very friendly staff. I was provided with a loaner when it looked like my vehicle needed to stay longer. You can’t get that kind of service at a dealership anymore. So kudos folks

ScottS1337

5.0 of 5 stars

Aug 22, 2022

The staff communicated well, the work was done on time and with quality.

Karen

5.0 of 5 stars

Aug 20, 2022

Staff were very friendly, my vehicle was ready before the scheduled time, pricing was very reasonable

AW

5.0 of 5 stars

Aug 20, 2022

Quick service and friendly staff.

Ak

5.0 of 5 stars

Aug 19, 2022

Fast, efficient and good price

Dinesh Katuru

1.0 of 5 stars

Aug 18, 2022

Stop exercising cheap tricks on the customers to grab money. We work hard and you guys take it in seconds for nothing.

Rod

5.0 of 5 stars

Aug 18, 2022

Customer service was exceptional. For me that is key.

Anonymous

5.0 of 5 stars

Aug 15, 2022

Efficient, friendly, not too pushy

Elyse

5.0 of 5 stars

Aug 10, 2022

Start to finish I’m very happy with the service I received to store my tires for a year.

Brian M.

5.0 of 5 stars

Aug 10, 2022

Fast, efficient, professional and personable service.

SC

5.0 of 5 stars

Aug 10, 2022

I have been going to this midas location for years. They are all very friendly and welcoming. As well, as a woman, I never feel like they are trying to upsell me. Or trying to push something to be fixed that you know isn't necessary at this time.

Clark H

5.0 of 5 stars

Aug 05, 2022

I've been coming to this location for a few years now, and I don't think I'll be going to a different garage anytime soon. The staff are friendly and they take the time to explain my options and keep me informed.

Gaston L

5.0 of 5 stars

Aug 04, 2022

The front desk employees are very friendly and helpful. They always present you with different options for the service repairs. I have been a customer for over 15 years at the location on Bank St in Ottawa and I am always extremely satisfied with the services.

Ron V

5.0 of 5 stars

Aug 03, 2022

Friendly service. Competitive rates. Explain things so customers understand, even those with little car part knowledge.

ExplorerSteph

5.0 of 5 stars

Jul 27, 2022

They didn't over charge me.. Were very polite and clearDid the inspection and fixed the problem I will go back for sure

Jean H-L

5.0 of 5 stars

Jul 27, 2022

I was in the process of moving to Ottawa and urgently needed a catalytic converter. Your professional staff got me in an out just before 2:00 pm on a Saturday. The only reason I probably won’t be returning to your shop is because I have now moved to Ottawa! I would be coming again if I still lived in St. Catharines. I highly recommend your business and all your staff. Thank you! Jean HL

DeborahM

5.0 of 5 stars

Jul 25, 2022

Midas was recommended for a repair my dealership was unable to complete. I was brought into the bay my car was in and shown what the problem was and another issue they found. I was explained what the repair would entail for why I was there, but the service consultant discussed options for the other issue discovered. I was not charged for the repair on my car, but took the suggestion to book an appointment for the other issue and was able to get an appointment fairly quickly. That service was completed and I have a follow up appointment for the next step with the issue.

bhthomp

5.0 of 5 stars

Jul 25, 2022

Always knowledgeable service. Explained the service requirements to my satisfaction. We no longer fear killing someone after you did the brake job!

Tony B

5.0 of 5 stars

Jul 22, 2022

Am currently dealing with an annoying p0102 engine code. After 2 visits and over $500 later, I hope it's gone now .....

Shaun

5.0 of 5 stars

Jul 20, 2022

Great communication, highly professional staff

BruceN

5.0 of 5 stars

Jul 19, 2022

Explained my service requirements in great detail

Nikkie

5.0 of 5 stars

Jul 15, 2022

Politesse et courtoisie du personnel tant à l'accueil que le mécanicien qui s'est occupé de mon véhicule. Explication dans ma langue (French). Suivi quant au prochain service à faire et/ou à surveillé.

Susan N

5.0 of 5 stars

Jul 15, 2022

Apart from Midas’s efficiency, I enjoyed their friendly chatty manner. Great people and service!

Mel

5.0 of 5 stars

Jul 14, 2022

We went in for an oil change and I mentioned a noise coming from our car and they found the issue and had it resolved it quickly and for a fair price.

Alex S

5.0 of 5 stars

Jul 06, 2022

Excellent service, professional, courteous, competitive rates.

G T

5.0 of 5 stars

Jun 30, 2022

Rapid service and good communication

Fiona

5.0 of 5 stars

Jun 29, 2022

Best service in Ottawa. Employees are honest, personable, and professional. Paul is my go-to guy for fleet service. I'll always come here.

Dr. Mohamed maayteh

5.0 of 5 stars

Jun 29, 2022

U have exalent costumer service and polite peaple

M. Davies

5.0 of 5 stars

Jun 24, 2022

I experienced a problem with my front tire, and stopped at the shop to ask them to take a look. Despite being busy, they said they would check it out the next day. They did and found the problem was a faulty part. Most of the work and pieces were covered under warranty so I only had a small bill for brake fluid line and fluid.

Adam Hammoud

5.0 of 5 stars

Jun 24, 2022

I changed break rotors and pads three months ago Went back for service and Midas changed all defective products on warranty and charged me nothing. Midas honored their word and warranty. Thank you Midas

Dionysos

5.0 of 5 stars

Jun 16, 2022

Excellent serviceThey're like family

Ohio Moose

5.0 of 5 stars

Jun 14, 2022

My wife took the car in with a series of things to look at - mechanic not only addressed my issues but some other potential issues. He was very helpful and courteous, at the same time non-imposing for some other future needs matters.

Paul G

5.0 of 5 stars

Jun 09, 2022

The 2 gentlemen working the front desk at the 1691 Bank Street location were super knowledgeable and super friendly. The service was fast and second to none and is the reason I will always go to Midas for my car needs!

Susan E.

5.0 of 5 stars

Jun 08, 2022

As always, the repair required was explained fully to me and I was also shown precisely what needed to be done. The cost involved was also explained before I consented to the repair. I have always received excellent service from Midas on Bank and I often refer others to this location.

Charlie S.

5.0 of 5 stars

Jun 08, 2022

I trust this shop to be fair and fast and do excellent work.

JoanneR

5.0 of 5 stars

Jun 01, 2022

Friendly staff. Competitive prices. Timely appointments.

Shazza

5.0 of 5 stars

May 31, 2022

I was highly satisfied because the work that was done felt like driving a new car when I received it back.

Daniel S

5.0 of 5 stars

May 30, 2022

Staff very friendly explained what possible problems were & different outcome with prices

Diomede N

5.0 of 5 stars

May 28, 2022

I liked the kind reception, a quick check -in, a quick service and needed explanations.

Anonymous

4.0 of 5 stars

May 26, 2022

This is my 2nd time using Midas for tire change, constant pressure to up-sale (ie doing works not related to tire change) a bit too much.

Rick

5.0 of 5 stars

May 25, 2022

From the 1691 Bank Street shop in Ottawa, Ontario CANADA (May 24). Excellent work and support from Gary (the owner), Alex (the manager), Gregg and Matthieu (the technicians). I've already sent excellent comments to Midas via Google.I will definitely be returning to have work done by these professionals.

ML

5.0 of 5 stars

May 20, 2022

My appointment was for getting a safety check. Alex and Paul were the two associates present when I was there. I know both Alex and Paul from their time at Midas on St Laurent Blvd, Ottawa. Have always been well served by these two gentlemen over the years for my car and my wife's car.Safety check was issued "easily" probably because Midas has kept our two cars in good shape over the years.

Stephen J

5.0 of 5 stars

May 20, 2022

Everything was explained very clearly and although I had not pre-booked a brake inspection this was done together with the extra work all at the same visit.

Robert Powers

5.0 of 5 stars

May 19, 2022

After my inspection I was recommended some work and I needed it because it was a safety issue

Anonymous

5.0 of 5 stars

May 19, 2022

My 2006 Mazda3 Sport started making exhaust noise, and we were supposed to leave today for New Brunswick for a month. I cold-called Bank Street Midas at 8:20am, and Greg cheerfully said come on in, we’re busy, but we’ll try. Mathieu had it on the hoist by 8:45, needs a short pipe section welded in. Paul entered the work order, and Mathieu got to it by 9:45, done by 10:30. Meanwhile, I walked back some Tim’s donuts for this terrific team: really nice helpful competent, such excellent work, affordable $170, and especially rising ‘today’ to my little urgency for travel. Thank you, thank you. Like Arnold said: I'll be Back!

New customer

5.0 of 5 stars

May 19, 2022

They brought me out to my car. Showed me the issues, gave me options on my parts explained the difference between 3 and 5 year warranties on my parts and explained that they or the mechanics are NOT paid by commission

Kyle

5.0 of 5 stars

May 16, 2022

Alex is really good at reviewing what is wrong and what needs to be fixed and why. Midas has always been fair with us, which is why we keep going back, and we enjoy dealing with Alex.

Wilf L

4.0 of 5 stars

May 12, 2022

The work was completed in a satisfactory time

Ed Joseph

5.0 of 5 stars

May 11, 2022

Car was ready on time. Charge was minimal.

Matt

5.0 of 5 stars

May 10, 2022

Fast, polite and convenient

SteveT

5.0 of 5 stars

May 10, 2022

The associate went to great lengths to keep my cost down. I was given a loaner car as well This was totally unexpected

m2

4.0 of 5 stars

May 09, 2022

Price a little higher than I would have liked

Mike

5.0 of 5 stars

May 09, 2022

Everything was quick and easy to understand. No issues whatsoever.

Maria D

5.0 of 5 stars

May 09, 2022

Love the people that work there! They`re friendly professional and treat me as a person..not a job!! Love Midas!!

Arthur L T

5.0 of 5 stars

May 09, 2022

Associates was knowledgeable and helpful Kept you informed of any issues of the vehicle being on maintenance service Overall very satisfied at this MIDAS location @ 1691 Bank St K1V 7Z3 definitely will go back to this location..!!!

Eli

4.0 of 5 stars

May 06, 2022

Didn’t find anything different from any other shop as far as pricing and others

Susan E.

5.0 of 5 stars

May 03, 2022

I have been coming to Midas for about five years. Every issue with my car has been thoroughly explained to me before I accept the repair. There is no pressure. Staff have always been friendly. A loaner car is available for me if the repair time is long.This time it was just for an oil change, but issues were found with the exhaust. The mechanic took a picture of the problem so that I could see it. An estimate was then emailed to me and I will be booking an appointment for the repair.

DougM

5.0 of 5 stars

May 03, 2022

First time there. Usually go to rapid lubes places. Last time there they tried too much upsell. One of their employees was verbally abused by his superior in front of me. Felt like it was shady. Liked your door sign valuing customer satisfaction. Job was done in the time estimated.

C.

5.0 of 5 stars

May 02, 2022

Friendly, competent, always try to find best solution for problem.

Leah

5.0 of 5 stars

May 02, 2022

A larger issue than originally expected came up and i could not drive my car anymore. They offered a free loaner for the weekend to accommodate me which saved the day. I would go back just for this. The staff were also amazing and very friendly.

Steven

4.0 of 5 stars

Apr 27, 2022

There is no competition in price with other garages or Costco on synthetic oil change.Private garages charge $69.00 and Costco charges $59.00 while Midas charged $89.00 plus $13.00 for additional 1.4L of oil.

PK

5.0 of 5 stars

Apr 27, 2022

Friendly, professional and fast service. Easy to book and clear details about the service, time it would take and options. Price was good as well.

Dawn D

5.0 of 5 stars

Apr 25, 2022

Excellent service.

AllisonS

5.0 of 5 stars

Apr 25, 2022

Customer service is excellent and fast efficient service

Deb

5.0 of 5 stars

Apr 23, 2022

I’ve been to this Midas at least times in the past two years with mainly issues with my brakes but this time I went in to get my winter tires off and a safety standards. I was told what was wrong with the car and what needed to be addressed to pass the safety. Will go back soon to get the tensor belt replaced and alignment.

Rms

5.0 of 5 stars

Apr 23, 2022

The specific characteristics of the tires were explained to me, the relative pros and cons, etc. I was very comfortable with the recommendations.

Claudester

5.0 of 5 stars

Apr 21, 2022

The customer representatives were very amicable made the drop off and pick up very pleasant.

Anonymous

5.0 of 5 stars

Apr 21, 2022

Professional and efficient service from the associates.

Cozmab

5.0 of 5 stars

Apr 19, 2022

They went above my expectations. Friendly service, knowledgeable

Jon A

5.0 of 5 stars

Apr 18, 2022

Repeat customer. Good rapport with tech. Flexible and honest recommendations for what is needed vs what can wait.

JohnThom85

5.0 of 5 stars

Apr 16, 2022

Went in the day I booked the appointment, and was able to pre pay for my tires. On the day of my appointment, the staff was a little overwelmed woth clientell, but still yreated me like family.

Doug H.

5.0 of 5 stars

Apr 14, 2022

I have always received honest and excellent customer service. This is why I will continue to use Midas as my garage in the future. The whole team at my Midas location is top notch.

Claudel

5.0 of 5 stars

Apr 12, 2022

The time of the spot was respected and prepared.

Arlingtonian

5.0 of 5 stars

Apr 11, 2022

It's usually not a pleasant experience to get your car serviced, but the folks at this Midas location make it almost fun! Easy to deal with, fair and transparent pricing, and great communication throughout the repair process. They never, ever upsell: they are straight forward about what you really need to have done, and what's not needed. A great garage!

WILLIAM C

5.0 of 5 stars

Apr 11, 2022

Had my brakes renewed, oil change and summer tires installed. Very good explanation of what my brakes needed and why it was required. They lent me a loaner car to go home and wait. Overall, the guys were professional and very friendly.

Anonymous

4.0 of 5 stars

Apr 09, 2022

very friendly and got water during my visit.

Anonymous

5.0 of 5 stars

Apr 08, 2022

Just great service and convenience.

Andre P.

5.0 of 5 stars

Apr 08, 2022

The employees were professional and attentive to my service needs.The one thing I appreciated the most was their honesty and for that reasonI will return to the Bank street location for all future maintenance on my vehicle.I have already spread the word to my family and friends in regard to your company on value and honesty!

Rhonda C

5.0 of 5 stars

Apr 07, 2022

Everything explained in full..gave me a loaner vehicle.Got the part quickly...very pleased.

Dave

5.0 of 5 stars

Apr 07, 2022

Very friendly, very fair prices, and local to me so easy to drop the car off and walk home. Also easy to schedule online

Dennis driving

4.0 of 5 stars

Apr 05, 2022

Paperless report not as informative as previous paper in voice. Lacks detail on recommendations.Fortunately manager Alec verbally filled in details...an excellent communicator.

Gator1

5.0 of 5 stars

Apr 05, 2022

Staff were very personable, explained the issues with my vehicle. Offered a Loaner without hesitation. Work was done in a timely manner. Pickup & payment were smooth and accurate as per quote. No suggestions for improvement - all was great.

micheline b

5.0 of 5 stars

Apr 04, 2022

Good service, nice and polite people to deal with

N.Z

5.0 of 5 stars

Apr 04, 2022

Easy to get my car fixed and loved the people!

Crystal B

5.0 of 5 stars

Apr 04, 2022

Staff were very friendly and accommodating. I received my appointment quickly and my car was fixed in no time. I also received a loaner car until mine was fixed. Great experience and customer service.

Marc M

5.0 of 5 stars

Apr 02, 2022

Since we moved to greely we’ve been going to this Midas location. They are very friendly, appointments are easy to setup and they offer a loaner car to get around while the car is being fixed. Thanks for everything guys. I will be back

Nina G

5.0 of 5 stars

Apr 01, 2022

Service was professional and personal. Communication was clear about oil change choices and state of tires that were taken off and need for alignment. Courtesy and kindness were experienced! Thanks

john k

5.0 of 5 stars

Apr 01, 2022

In and out in minimum time for a oil change

Brian B

5.0 of 5 stars

Apr 01, 2022

The staff was vey personable and I felt they know what they are doing.

Michaud

5.0 of 5 stars

Mar 29, 2022

Everything went smoothly

Gerry

5.0 of 5 stars

Mar 29, 2022

Tire change done in 25 minutes

Hammoudam

4.0 of 5 stars

Mar 28, 2022

I changed break rotors and two calibers and paid around $2300. The price is high. Also after I took the car home I noticed that the hand break isn’t working and very loose.

Renee C.

5.0 of 5 stars

Mar 27, 2022

"I went in for an oil change (first time) and service was friendly and quick. Under 45 minutes! Thanks so much, for sure I'll be back"

Bob m

5.0 of 5 stars

Mar 26, 2022

Know the owner. Have had work done there before both personal and for work.

Dilan P

5.0 of 5 stars

Mar 26, 2022

The staff are super-friendly and very customer focused!

AR

5.0 of 5 stars

Mar 26, 2022

Good communication and service. If I don't have this, I never come back to a place. Price is acceptable as well. Thanks, I'll be back soon.

Pat H

5.0 of 5 stars

Mar 24, 2022

Very friendly staff. Was given options for type of service with no pressure.

E.S.S

5.0 of 5 stars

Mar 22, 2022

Vehicle was ready as promised.Had a use of a Loaner vehicle which helped manage the drop off and pick up.Service Mgr very knowledgeable

Adrian Bear

5.0 of 5 stars

Mar 22, 2022

Friendly and professional service team, very personable. Sharp technicians and support staff always willing to help. Thoughtful in waiting area with good coffee and waiting room amenities. Always an enjoyable experience, and why I have been a regular client for over 5 years now.

Join the Midas team at 1691 Bank Street, Ottawa, ON, K1V 7Z3

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

Apply Now

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