The whole process since booking the appointment until I received the car was nice
Reno and his team are great. I needed extra service this visit, but I trust their recommendations.
Easy to book an appointment, friendly service and fair pricing
I bought a set of 4 tires at Midas Richmond Hill. Staff were so knowledgeable and helpful. But I’m not fully satisfied because 1- I found WAY better deals at Canadian Tire after I placed my order and unfortunately it was too late to cancel 2- usually when you purchase 4 tires from a service shop it’s offered with free installation. But I got charged $160 just for installation without a penny off the installation. Overall staff were nice and respectful but I would recommend Midas to others ONLY if pricing doesn’t matter to them
They were very accommodating, even with it being a very last minute at a busy time of the year They made every effort to help me and squeeze me in. Very satisfied
They accommodated me with a last minute appointment even though they were fully booked and had the replacement part in stock and were able to complete the job within the one visit
Good service, easy to schedule appointments, fast
Service completed when they said it would be.
As scheduled at the price communicated
Quick online response for an appointment, and the speed of service was excellent
Polite,professional, and respectful attendants. The service was quick and problem free.
I have always brought my car to Midas for any service (oil changes, brake checks, tire changes, etc). They're honest, precise and try to explain things in a way I can understand (I don't know a whole lot about cars). I usually deal with Andrew each time I'm there. He's absolutely great and his team is just as great! Thank you Midas for providing such great service all these years!
I've served my car(s) at Midas for long time. With very view exceptions when I served my car(s) at official dealerships I can say I do every regular service at RH Midas. Great people, great service!
Andrew and his team are always friendly and explain issues very well.
REALLY SATISFIED WITH EVERYTHING. RINO AND ANDREW HIGHLY PROFESSIONAL AND EXTREMELY HELPFUL. I WILL MOST LIKELY BE BACK FOR OTHER SERVICES. THANKS TO YOUR TEAM!
Friendliness of the staff.Ease of drop off and pick upNo problem and smooth progressWaiting area is well kept
Very professional and friendly service
This was 2nd visit to 9190 Yonge Street, Richmond Hill. I had a muffler replaced last month and because of the friendly and professional service I came back to purchase 4 new tires and have them installed on this visit.Good experience all round!
The wait was not too long to have the service completed. I paid a fair price for the service and I was not "upsold" and told to purchase additional service that were not required.
My oil change was done quickly and the service guys don’t charge you anything until you confirm. No surprises on the receipts.
Employees are very friendly. The service didn’t take long and it’s sooner than expected. Service was done perfectly as I wanted.
Very satisfied! Efficient service
Knowledgable , friendly service
Felt that I was given honest advice and I was satisfied by the level of courtesy shown to me.
The team at this location is highly professional and trustworthy. They recommend only what is needed to maintain my car and let me know if anything can wait until the next visit. Best of all they tell you after they inspect the car, unlike the dealership, where they just look at the mileage. I've been going to this location for many years and they keep my car safe and operational. Even if I need to get a new car soon, I'm bringing it here for service. The dealers can't be trusted, but the Midas team is exceptional.
Customer service and care of the customers safety and well being with honesty and integrity
The serivice is completed very quickly. First time get this done in such a short time when do the same auto service. Highly recommended
Brad is always friendly and helpful in recommending places to go for work that Midas doesn't do.
Very professional and great service overall
disappointed that you didn't offer any coupons for services this year; only decreased price by $3; don't state that customer denied parts when you didn't ask me if I wanted them or not
For an oil change it took an hour. Longest I ever had to wait when my car went in the bay.
he service rep was clear and allowed me o understand timing for repairs.
Pleasant demeanour of both staff I dealt with. Prompt attention to my presence. Very clear description and demonstration of issues affecting my vehicle. Clear description/explanation of service required. Vehicle was ready at promised time. Price was as indicated in estimate.
Honest, available, reliable and helpful. I would recommend this place to most everyone
Amicable and friendly staff, ease of making an appointment, expeditious service and explanation/response to questions that I had. Comfortable waiting area.
Andrew handled the day under the circumstances of the Rogers problems. He was his usual happy, friendly self, in spite of the obstacles he faced.
they recommend me that i need to change my front tires,and i will received a email with the quote but past 4 days and i did not received any quote
I always liked Midas pricing strategies, and I like when they recommend items to be repaired. Also it’s close. To where I live.
Everything was easy - booking, quoting, waiting area with a/c, bathroom available etc... Really friendly staff, I paid what I was quoted over the phone, kept me posted while I waited. They did a great job!
i was happy with the pricing of the oil change service and met really nice customers while I waited there .
Missing fuse cover after I dropped it off, I had to boost my car before I drove over and I know it was on. I had no reason to take it off and my drive is less than 50 yards from my house. That’s why I chose Midas, it was very close to home and I could walk back in less than 3 min
Fast efficient and affordable all in all very easy and
The team provided excellent service as always.
I have been going to Midas for my oil changes for many years. Always get prompt and reliable service. And the price is right.
Good service and good communication regarding repairs being done
Very professional and freindly people.
Fixed breaks and received new tires. New breakpads were not good for my vehicle so they took the time to replace and ensure great service.
services needs explained well and completed on time.
Good & fast service, quality workmanship.
Major issues were uncovered in general service check and they were able to get parts and complete repairs during visit. Original visit was for oil change and change to summer tires. Expected some additional work but strut replacement etc. caught me by surprise. Manager (Rino) showed me the issues and explained situation and I was comfortable giving him go ahead.
Timely service and friendly staff
Team is amazing. Friendly and professional. Prices are on the costy side though.
Being honest and not taking my vehicle for the ride without my knowledge. Adviser should not make any excuses and lie.
Very friendly service organized
Work was completed same day. Was picked up and dropped off by courtesy vehicle. The work and pricing was explained to me in detail. Very happy overall
Friendly and helpful service counter.
Price was way too high, but I had no other options when the car was already in the shop.
I paid $60 for tire change, the least MIDAS can do is check tire pressure and read tread level. I used to go to Aurora location and they would always perform these checks. I think they just changed my tires and did not check the pressure, I had to pressure the tires at home. The work sheet is empty and no comments left from the employee who worked on the car. Seemed like a rushed job.
Staff was friendly, communicated clearly and seemed organized. I left to walk to the mall and I was given a call when the car was ready. All went very smoothly!
Customer service was excellent and everything was explained in detail and thoroughly
Friendly efficient service
The service at this Midas locati9n has always been great. Great staff, very accommodating .
Quick efficient service and reasonable prices.
They always clearly explain the problem and solution. There friendly and professional. They do a good attempt to strive to keep to the appointment time as mush as possible.
Friendly services and good deal on tires
Friendly people and precise in time. I liked that they had me the discount on file. The price and service are highly appreciated.
Professional, friendly serviceCustomer representatives take the time to answer all questions and explain the technician's findings.No pressure to up-sell other services.Work is completed professionally, and to OEM standards
I don’t want come back there
Squeezed me in for a quick appt, fast and on time service.
Great friendly service, close to home and fast.
We have taken two vehicles over the past couple years and now have our son going there too.. They don't push you to do a problem on the spot, unless it's serious. Not pushy at all like other places. Great people skills..
Polite sense of humor and professional
The ease with booking my appointment. The price was reasonable. I communicated with a gentleman named Greg. Great communicator
Appointment booked for 2pm I arrived at 1.55pm by the time work done, it was 3.50pm which was super long waiting for oil change and tire rotation. It killed the purpose of appointment. Also associate did not bother even once to come let me know about delay. I was waiting there all the time. It took more time than walk in oil change.
Pricing was not communicated and they included windshield fluid as part of my fee but it was already full.
Easy to book an appointment, fast service, friendly stuff, great quality. Amazing overall
Andrew is extremely helpful, professional and friendly. A pleasure every time I go. Everything is explained. I only pay for the the things I need, unlike the dealership that recommended servicing before even looking at my car.Midas has been great - I won't go back to the dealer.
The staff are friendly and explain things. They also remember me and treat me with respect.
courteous friendly helpful, will definitely go back again
Got what I needed with no problems
I took my collara to Midas when I had trouble starting it Brad explained what the issue might be I agreed to leave The car Brad arranged a ride home for me The next day I spoke with Andrew He checked on the car and told me it seemed Ok I arranged to pic
Dropped by around 4:30 pm to get an estimate on my muffler system. Only had to replace the exhaust pipe plus attachments. I expected the whole system may have needed to be replaced since my vehicle is 12 years old. I felt the staff was very honest and f
Great Service! Very punctual. Friendly staff. Would use them again.
I found the prices much higher than expected.
Communication was clear and I was showing the problem and explained clearly , and was offered best part price and standard parts and I wasn't forced in making my decision. I liked that I was given options.
Professional and friendly staff
Always on time - let me know of other problems
Took us on time. Complete the service in the time frame they gave us.
Very happy with the service.Came for the Special or I was headed to Mr Lube for their$49.99. Still better than my Dealership at $79See you in 3-4months if have special.
"My first time ""dropping in"" to Midas. Cant say enough about Brad & Reno, professional, informative, customer centric. I was a Dealership customer for the past 29 years - not anymore - Midas service was incredible - fixed my truck on the spot! Have alread"
Cons:- Pads replacement took 3.5 hours after the inspection was done. Used parts were neither shown nor returned. All Brake Rotors were replaced without need for replacement but they insisted. That doubled the bill. Car was taken for a long unauthorized dr
"Exceptional service . Professional , friendly beyond accommodating the customer. Genuine, honest and respectful. I?ve been a customer here for a few years. "
"This is the first time I have used MIDAS-RICHMOND HILL. What customer service!! Brad and Rino are the best. They are incredibly knowledgeable and friendly. YOu just have to drop the vehicle, and they will take care of the rest. I will highly recommend any "
"I have been working with this amazing midas team on all my maintenance needs. Reno and his colleagues are extremely professionals, curious and accommodating. Always providing an amazing customer service experience. Thank you. Lea Weiss "
"First off, before I say anything, I love the guys at this location. The two gentlemen who work the front desk are always polite, friendly and extremely helpful! Now the bad part. I only take my car to this Midas location since I purchased it. They?ve alway"
"Quick, fast and friendly service "
"They did a terrible service for my oil changeThey said they would replace me a new chassis arm but they just tightened it up, when i found out a day later. The price was also really high, they told me on the phone call reported a tenth of the price to get "
The team at Midas were extremely helpful and provided excellent customer service. Can?t thank them enough!
Excellent and speedy service. Thank you to the staff for explaining all the services and assuring I was satisfied.
"Look no further, Midas Richmond Hill is a perfect place to meet all your car service needs. Friendly customer service, perfectly equipped and clean garage and great, professional crew. Everything is done quickly. I definitely highly recommend Midas. "
"Received a quote online, called and set up appointment for the next day, had all four brakes replaced and the job was completed within 3 hours without exceeding the quoted price. All good."
"I did my car changing tire service at 9190 Yonge St, Richmond Hill. location since 6 years ago till now, and no compliant, so far they provided me good service .thank you."
"Took my car in for an oil change. Staff were friendly, knowledgeable and fast. They were helpful and honest about my car when I asked some questions. It was a great experience and that is why I keep coming back to them. "
"The job was done faster than I expected, and the brakes seem to work. The employees were knowledgable and professional. If I ever need brakes again, I?ll be thinking of them."
I was very impressed with the service I received from the minor adjustment to the oil change. I found the staff to be courteous and extremely competent. They took the time to explain the minor adjustment which I required. As well chairs were provided to
There was s bit of a problem with the appointment. My request was lost in a cyberspace. But I was accommodated and job was done in time and on budget. Coiple of hours later I enjoyed driving with new brake pads instslled. Thank you!
Oil change was quick! I was called when it was ready! Service was courteous! I was very satisfied and will definitely go back!
"We are in tough times right now and we have to help each other out. And they did!! Fast work on my car (explaining every detail), making sure that everything will be all right. Thank you Rino, Brad and staff, you are amazing and more. "
Good service at a speedy time
It was my first experience with MIDAS and the personnel were friendly and professional. I got the oil changed for the car but the question is that I checked the oil level at home on dip stick. It was very near to the minimum level. Is it ok with that? Just
Very quick oil change good job. Well done
Quick and low priced service
"Always very satisficed with the quality of work, excellent customer service, and honesty from the guys when it comes to repairs, maintanance , and service. Good work!"
Booked my appointment for an oil change mid morning for 3 hours later. My car was immediately taken in for service and returned to me in less than 30 minutes. The service I received from the time I booked the appointment to completion was above and beyond
This was my first time using Midas. They were so quick in responding and so accommodating. They made me feel very comfortable.
Dropped my car at 12:50 for 1pm appointment. At 1:42 they called to say they were behind to which I replied ?no problem? just call when it?s 10 minutes from done. They called at 2:10 and I arrived at 2:20 and STILL I had to wait 30 minutes. They didn?t eve
Midas got my car in quickly to inspect the brakes and provided a cost effective solution to fixing the problem. The car was fixed quickly and ready to pick up.
"I strongly recommend Midas services. Great team, great services. The best I had until now. From now on, all my car services will handle by Midas team. "
"Thank you for incredible, professional, honest, and fantastic service! I purchased my 2009 Honda from a friend who was also your customer and recommended your services. I now know why! I am so happy I found my place to have my car looked after! Thank you! "
Rino is just awesome. He made sure that I understood what needed to be done to my vehicle to make sure I was safe on the road. He really cares. All the staff I dealt with was great. Repeat client for sure and recommending to everyone I know.
Great Service, very honest and professional.
"I am an Uber driver, I am coming here to get proper maintenance for my car, it is almost a year now. Because I drive Mostly uber, my maintenance comes quick , oil filters etc. simple things. Anyway I put winter tires, rotors and brake pads recently, unfort"
All good except they did not reset oil %.
"After experiencing car trouble on the 407 I pulled off the hwy and pulled into Midas. I had no former relationship with this service station, it was hot, I thought I was going to miss work and I had my dog with me. Long story short, Rino, Andrew and staff "
Amazing staff that treat you like family making sure safety is priorityWe bring all our vehicles in when repair or service required and are provided top notch service.
"Whenever I have an issue with my cars, I am confident that the job will be done competantly and professionally. Andrew and Rino always ensure that all my questions are answered."
"Service provided in a timely manner. Attendant asked if I had any coupons, and I provided this on my phone. I mentioned we were going on a trip and I then observed three mechanics checking the vehicle while up on the rack. Definitely feel like we are i"
"Met Rino today, amazing knowledge and service! Kai was my mechanic, excellent, and David took care of the paperwork, another 5 star performance!"
Excellent service, everything was explained clearly and simple.
"Smooth transaction. Technician and manager(s) are pleasant, knowledgeable, informative. Services reasonably priced. Repair work done promptly and efficiently. Happy with the results and will visit again and again for other automotive needs."
"My favourite auto maintenance shop. Last year I used another place near my workplace but I switched back to this location. Very professional , reliable service they provided as always. "
Hardly had time to log-on to my Laptop and get some things done. Andrew and the team were fast and efficient as usual. Cost reasonable and as expected.
I found the staff very friendly and informative. The service and time of service was right on point.
"Rino is an amazing person to deal with. Took his time to explain and genuinely cared. His demeanour in person or on the phone is always professional. Thank you Rino and staff for a continued great experience. You have a loyal client in me, who refers all "
"And coolant, and transmission. Rep!ace air filter iwilfurnish. Inspect fuel items, valve clearance . I bought new tires last year. New brake pads. New rotors. Bought new Toyota battery. Recently. Car has low mileage. Apply Senior discounts. Midas coupons"
I was very satisfied with the service from start to finish.
"Some hard rubber sleeve near the front right wheel was damaged on purpose, which was not there before and was charged to fix it plus alignment required after for it. Can you believe both these things were fixed within about half an hour ? "
Fast service.....good customer service
I got the information and options to choose. They clear the alert on my panel.
"Great advice, good pricing and all round speedy and efficient service."
"My daughter got stranded in Toronto when her car overheated during a visit to the city ( we live 3 hours away). Luckily, this Midas was nearby. Andrew helped me get her towed to the shop. He was informative and helpful every step of the way and had the ca"
Andrew was very helpful and explained to me everything in detail. Will definitely go back to this location again.
Rino and the rest of the staff were absolutely amazing as always. They're professionalism and dedication to service are second to none. Thanks again Midas Richmond Hill.
"Service my van, changed oil. Very responsive, correct, neat and good performance. Quick and following details.Coffee not good ! :)"
Friendly service. Rino was very helpful.
"I came in for an oil change and it was discovered that my battery had started leaking and also needed replacing. When the car was returned, I started it up again and noticed a vibration in the car that wasn?t there before. I asked the manager to take a l"
My main location is in Richmond Hill hut I have visited 3 locations since buying my first car two years ago. They have always looked out for me and have even offered discounts on spot to help with cost. They work fast and efficiently and will always ask be
In this week for winter-summer tire change on 2 SUVs. Very timely and complete service. Older vehicle had a surprise for me with front brakes and sway bars needing work so bill somewhat more than expected. Always feel comfortable with this team that the
"I only have a few words...?Take your car to these people?Fantastic service and went out of their way to fix my car when others ?didnt have time? or were trying to rip me off for thousands of $$.They were fair, well priced and did an excellent job. Andrew a"
"My first time in Midas for oil change, satisfied with the service."
Great job and very accommodating
The team at Richmond Hill Midas are always friendly and professional. Always a good experience.
"Thorough job, AGAIN! Thanks Midas."
Clear explanation of the brake issues. I felt they recommended the right approach and didn't try and upsell. Quick completion of job in the timeframe promised.
"Yes, I would recommend it to someone I know..."
I was looking for a place to have my car serviced where I would be treated fairly and with respect. This is the place. They took the time to talk to me and listen to my concerns. They checked my car and showed me what they found. I was given several option
"Good service,no problems "
Yes.Job completed under recommended time.
Andrew and his team were so nice and spent the time to explain everything to me and accommodated me when I was running late to collect my car. It meant so much to me. Thank you.
"Our windshield washer was not functioning but there was fluid on the ground. Andrew, at the front came out and quickly identified that there was a leak behind the front right wheel. Due to the labour involved, he quoted $50 and had one of the mechanics p"
Scheduling - 10/10Communication - 10/10Punctuality - 10/10Quality - 10/10Pricing - 9/10Will I return? - most likely yes.
"From the ease of making an appointment, to the careful and accurate diagnosis, and to the completion of the work required to keep my vehicle in top condition, this garage is for me! Thank you to Bobby, Andrew and the team for your high standards. "
"Years ago had a car with constant rotor problems even through the dealer. Midas was able to fix it and now the brakes were done on the new car by Midas. I didn't even try the dealer, I'm sure Midas did it right the first time."
No complaints so far. Everyone was very professional and courteous during my visit to change brakes. The work seems to have been done well thus far.
I came to Midas after getting an incomplete quote elsewhere and I was impressed how quickly they saw me and educated me on what needed to be done (and not done) on my vehicle- will definitely come back!
The Richmond Hill location is amazing. Andrew is personable and always explains everything perfectly. All staff is courteous and timely and I've never had any issues here
"The guys here in Richmond Hill Midas have done another excellent job.Once I discovered just how fantastic a job the guys at Midas Richmond Hill are I'd never go to anyone. Bobby, Andrew, and the rest of the staff are the best. Courteous, friendly, and able"
Oil change- very good service
I've brought my SUV in a couple of times to this location and so far so good! They've been able to deliver the vehicle ahead of schedule. I appreciate that they have been totally honest with me. I will keep coming back here for all my vehicle servicing!
I have come to this shop ever since I purchased my new 2011 vehicle. The service has been beyond expectations and the price was well below what the dealership was quoting. I even get dropped off and picked up at my work. I took some online coupons this
Andrew and Bobby always provide excellent service and accurate diagnosis. Hats off to them and their team at Midas.
As always service was quick and competitively priced.
"My patronage to Midas is always refreshing compared to other garages I've been. Bobby and Andrew never over sell me unnecessary services or parts and are personable, prompt and professional. There has been several times that they have provided my wife an"
"After hearing a noise from the left front of the car for a couple of weeks I finally decided to stop at Midas. Although it was busy, they assigned a mechanic to investigate within minutes. After a test drive and a few minutes on the hoist they took me to"
"I find it odd that I just had my brakes serviced & im getting an email reminding me to get my brakes serviced. Either than that, service was great. Job was done on time, I got exactly what I needed. "
Very good customer service... repairs were performed as agreed on a timely matter
Everyone extremely polite. Workmanship and material is gold medal quality and then some. I was overwhelmed with the quality compared to the replacement I got 3 years ago from a local mechanic's shop. Will take both cars there from now on and have alread
Excellent service was had again. This place has great value and courteous management. Thanks again Andrew.
The staff was honest from the initial moment they estimated my car. The work was performed and exceeded my expectations. The most impressive part was that they called me 3 weeks later asking me what they should do with my old parts. I just assumed they wou
The timing to install summer tires and change oil was great when I was running on a tight schedule. On top of that they competed an excellent Courtesy Inspection which uncovered 2 issues that needed work ... and they completed those as well. Well done An
I was very happy with the service I received to purchase and install new tires. The different options were very clearly explained and we discussed the relative cost and value for each. I was very appreciative of their advice on what I required. Bobby and A
I got an excelent & fast service as soon as I got my car parked. Also was advisded about the service special and saved money on this call.
"My Midas guys rock. I love them! They are fast, efficient and super friendly!"
"Andrew and the team offered amazing service and information combined with a genuine sense of care for my vehicle, and my personal convenience. I was in an out quickly, and had my repair done to my satisfaction.I couldn't ask for a better experience."
This shop has excellent service and great customer care!
I got an excelent service and on time as promissed. They also advised me on limited time specials which saved me a lot of money.
