Friendly, efficient, fair price.
Work I went in for was not necessary yet and they let me know that. This shop is honest and not just out for the buck. It is the only place I take my car and will continue to be so.
They were able to replace my breaks same day.. Awesome people..
people are super nice and patient. English is not my wife's first language and they are very respectful to her and answer all of her questions
They found a broken motor mount that has been a problem for years and missed by other service centers.
Smooth process from beginning to end. Polite and courteous staff who communicated well throughout.
I was highly satisfied because Jeff Fisher told me it was going to take about a hour and it only took 30 minutes to do my alignment, Great customer service I highly recommend going to midas in roseburg Oregon
These guys at the Roseburg, OR Midas are all a well oiled machine. They are a team and super efficient!
My absolute first time with Midas and I will continue to bring my vehicle for service. Thanks Midas Team in Roseburg Oregon.
more professional courtesy rather than rank n file customer. NEXT!
Employees were very professional and personable. Gave the vehicle a good check over and told me what they found. Gave recommendations but without a high pressure sales pitch.
Appointment was easily made and timely. Employees personable and easy to talk with. Job done in a real timely manner, and the price point was very fair.
Pricing comparative...service outstanding beyond expectations ...very attentive
Jeff the desk guy was awesome. He was very courteous, answered questions and explained the process. There were two other women getting car serviced while I waited and he was equally courteous to them also. Unlike some shops who talk down to women, he was extremely professional to all of us. But he didn't have any Midas cards printed for him yet.
As always Midas takes care of all my vehicle maintenance and recurring services promptly.
They were really friendly, got me in very quickly, changed battery in a few minutes.
THE COMMUNICATION WITH THE STAFF WAS VERY GOOD. THE TECHNICIAN EXPLAINED WHAT I NEEDED VERY CLEARLY. EVERYTHING WAS ACCOMPLICHED IN A VERY TIMELY MANNER
The gentleman that assisted me with my repairs was above and beyond friendly and professional. They were able to diagnose the problems with my vehicle, get the parts, and perform the repairs all within an hour and a half.
Great place very clean great atmosphere great staff great prices
Jeff had great customer service, nothing took too long and also scheduling over the phone was easy and availability was convenient. Happy with the extra services that were included with the oil change as well.
The personnel were all friendly and knowledgeable. They got my car in on time and out on time with the price for what they said it would be.
Everything I was expected and cheap
Midas is conveniently located. I was able to get an appointment quickly. I was greeted immediately by very friendly staff. Service went swiftly. Price for this service was not clear to me🙁, fortunately, and my favorite part...I had a COUPON!
Have been going to Midas for 8 years very friendly personal
The staff was amazing. Waiting time went quite fast. Overall experience was fantastic.
Employees were very nice. The time estimated was exact.
I go to Midas for all of my inspections and oil changes. I am always satisfied with your work and how much care you put in to my car.
From setting up the appointment to leaving the store everything went as planned.Very easy.
All personnel were friendly, courteous and easy to communicate with. Treated me like a friend and met and exceeded ny expectations.
The staff has Always been great, never a problem.
Have experienced tec persons , and needed oil, clean your restroom!
Came in to check what needed to be done with my Emergency breaks, was not expecting them to be fixed on the spot like it was I was very happy.
The Midas technician's were very thorough in their diagnosis. I was greeted with a friendly manner, and they started the service right away.
Friendly and knowledgeable.Very good service and attitudes.
Any and everything that was told to me was transparent. I didn't have any questions when it was all said and done. I got an oil change and the rep was like hey do you need your tires rotated? Yes!! I need wipers too. Oh, we got you!!! They were amazing!!!!
They have been very nice and informitive
U guys r super friendly. Good vibes there!
Been a customer for many years now. There hasn't been a single time where I wanted to go someplace else. I am very happy with Roseburg Midas.
Friendly service. Honest and fair price
The price gouging on parts is insane. I was quoted 400 dollars for an a/c compressor and 62 dollars for a serpentine belt! I Google the exact part numbers to find the compressor costs a fourth of what I was quoted and so does the belt! The staff were great guys and I had no problems with them. Very friendly and knowledgeable but Midas pricing is ridiculous and pure robbery.
Best team ever! Been servicing my vehicles for years! Oil changes, annual maintenance and tires!
I was made to feel comfortable with the expected work. very friendly people. work was done very well and I got no upsale just reassure they stand behind the work n parts.
I want to thank the Midas crew for the courtesy and professional service at Roseburg Oregon location.I am a repeat customer with my 1994 Chevy Silverado. Shawn and Mike are awesome. Mike has been working on my Silverado for a long time because he has knowledge of these classic trucks.Mike installed a new power steering pump in my Silverado. I will be relocating to Astoria Oregon in a week but will travel back 4 hours each way back to Roseburg Midas if I have future maintenance needed. That's how good they are! Keep up the great work! Thank you.
I only go to this Midas, they are very professional and never try to sell me work I don't need. They make sure I understand what needs to be done and priority of repairs and even the easy pay finance is great.
The staff at the Roseburg Midas are amazing. Always friendly and kind they always explain everything well and I never feel like I’m getting ripped off.
I was able to get an appt pretty fast. Jesse is the one that helped me, he was very personable and explained everything clearly and answered all of my questions. He also informed me of what other services I would need like my tires needing to be replaced. Also I was able to use a coupon that I received through email.
Top quality always stand informed on what the situation was
Jesse is the best Employee you have working there. Brandon is also Top Notch.When Brandon went to work for you guys you were very Lucky.I followed.. Till..
I have been a customer with Midas for years. THE NUMBER ONE REASON I RETURN IS CUSTOMER SERVICE. There is a lot of shops in this town willing and wanting to change my oil. I choose you because your crew is the BEST.
The whole experience was great from the people to the product
Great service and price, value is over the top. See you again in 3000 miles!
Jesse and the team are always friendly and communicate any issues they find with my vehicle. I appreciate the attention to details and the thoroughness of the inspection. I’m always offered replacement filters and a tire rotation if needed.
Bailed me out of a bad situation fast and efficiently
Customer service at the front desk was excellent. Service performed on my car was excellent too. I will return for future work on my car.
Always efficient, friendly and knowledgeable! I don’t feel like they try to over sell me on anything and take care of my vehicle’s needs.
They were on time with the service and friendly
I was at the Roseburg Oregon store on Saturday 11/25/2023. Service was fast and thorough. The manager was friendly and we had an awesome interaction during my wait. Thankful for the coupon to make my oil change less.
Very pleased with the time it took to change my oil, customer service was very punctual. Tech team was very good at attention to detail.
Good service on short notice, very fairly priced, friendly people.
I don’t give out 100 percent ratings. There’s always room for improvement.
They got it done. Very knowledgeable. Easy to understand. They all seem to work good together. Will be going back to have other work done. The bathroom was clean.
The Midas in roseburg Oregon did extremely well, I have had lots of problems with other shops not wanting to do a oil and filter change on my car because I brought my own oil and filters but Midas said heck yea and got it done! It was not outrageously expensive either so overall with the employees being extra polite and patient and the shop doing a good job I give it 5 Stars
Friendly, competent, good price
It was fast and easy and the staff was very helpful and friendly. And I saved money with my coupon.
I've gone to the Roseburg Midas shop for years and have always received great customer service!
They worked quickly found the problem and fixed it. Price was excitedly fair.
Another great job by Shawn and his team. Great check in time and service.
I've been going to Midas Roseburg for about eight years now. They're the best, I wouldn't go anywhere else.
My car had a terrible loud noise and it felt like it was going to break. I use my car daily for food deliveries. Midas was able to get my car fixed the same day when no other shop was available. My car runs better than it ever has and the customer service was excellent and price was great.
Super courteous and friendly happy employees and they did a great job on my car
Was a great atmosphere and very friendly workers and managers. Was pleasant to speak to regarding my vehicle and the service it needed as well as what needed fixed to finish the job. Easy to work with all and came back next day with vehicle for more service. Thanks Shawn & Mike
Friendly and professional with good service at a very reasonable price.
I've been to many service/oil change businesses over 60 years of owning cars and pickup trucks and I've not seen service better then Jeff, Jesse, Wayne and the shop team have been providing for me for the past few months. Of special note is that they pretty much do it all !Thanks for listening and know that I mention the Roseburg Oregon Midas store to everyone that mentions they need to get oil changed. Cheers
Quick, efficient, informative, helpful, talked to me throughout process, no hidden charges or fees, very pleasant staff.
The staff is super friendly and they don’t lie and say you need extra parts or services which happens a lot at other places. I always trust Midas with my car needs because they have always been completely honest and upfront about every thing I need for my car.
It was easy and reasonable. Nice people
Every thing went very smoothly
Very happy with the service and the price of it. Also happy with the friendliness of all three employees I talked to.
The staff was courteous. They recommended options for what service my vehicle needed. They kept me informed. They fixed the problem.
No pressure to buy items or services
Went in for an evaluation on my muffler an d they had the parts and time so got me in and didn't have to go back. Friendly curiosity. Great bunch of guys.
Price and customer service
I asked what they charged for an recharge A/C. They told me a price that was very cheap for a quick fix to have cool air. I had a few other problems with my car I had no idea I had. They told me how much it would be to fix. So next pay day I'll be going back to get those parts fixed
They hopefully did what they said they would. I have no idea if the price was good as I don't even know what it is. They are very nice & I am happy w/ my visit & also when I come in to change my oil.
I have been going to Midas for year's. The workers are nice and seem to know what they are doing. The price seems to be in the local range. win win all the way around. ALL I CAN SAY IS KEEP UP THE GREAT WORK.
First place I go for any issues with my car for last 3 years. Staff is knowledgeable, courteous, and always friendly!! Glad I found them!!
My car was serviced in a timely manner and was done right.
Communication, and customer service
Professional and fair priced
The staff noticed an issue that should have been addressed during the previous appointment and fixed it at no cost.
Never used Midas as a vehicle repair shop. Good people and best prices around.
Couldn’t find vibration problems.
It's the only place I take my vehicles for service since I moved here. Shawn and the team have always treated me with respect and have always been honest with their estimates.
My vehicle requires full synthetic. I requested full synthetic to the attendant. I left the vehicle with the minus crew and came back after it was done. The technician told me that they put in a synthetic blend and that was not what I intended to purchase again my vehicle tags for synthetic not a synthetic blend.
Very friendly let me know what was being done explained what they did. Invited me back if anything else I needed. Great service thank you
Was greeted in a friendly and respectful way. Shawn does a great job making you feel welcome. They were busy, so it took just a bit longer than normal. Nonetheless, vehicle was serviced correctly, with no problems.
Observing the service technician that was working on my car spent excessive amount of time on his cell phone, and I felt he was either bored or good at multitasking but I did not appreciate that he was on his cell phone while working on my car as much as he was.
Polite and very efficient, helpful suggestions. Restored my faith in real good customer service!
Super funny and friendly front desk!
The Employees here were very kind and made the experience worth while. They seemed to have a good understanding of what they were doing and the brake replacement service hardly took any time at all.
They treat us like family.
Shaun was the rep I spoke with. I have been out of A/C for awhile now. Shaun answered all my questions and clarified to me that they check for leaks in the air compressor and after it was recharged that if there were any problems moving forward I would be able to come in up till 90 days for service and it would be free. Great communication and customer service.
on time & did a simple synthetic oil/filter change
They always take care of me in a very professional manner.
Let me know what was going once they found out and let me know how much it would cost to fix. Very well mannered staff.
The guy was very nice. The wait wasn't that long. I was told I needed a belt.
Quick and friendly service.
Service was fast, efficient and complete. Manager and techs communicate and are professional. Recommendations given but not pushed on you.
Came in for an oil leak and they found a broken strut/engine mount so it got fixed as well! So highly happy got an oil change as well. Thankyou Midas
Recently moved here and had used Midas in Medford in the past.
I'm going to check pricing else where.
Sean/ Shaun communicated with me the entire time and I never felt like I wasn’t kept in the loop. COMMUNICATION IS KEY. THE FOUNDATION for excellent CUSTOMER SERVICE. I will be forever loyal as long as the customer service and communication are excellent. Also, the only reason I won’t be returning to the location is because we were traveling through.
Overfill on tire pressure.Indicated what I wanted. Over filled by 5psi.
My favorite thing is that they seem very honest at this location and appear to make it a mission to save me money.
The service I received and the friendly attitude they gave me made it easy to make another appointment for me next month.
The entire crew at Midas were very knowledgeable and very professional thru out the entire visit. I was a walk in customer with an unusual problem. The mechanic that worked on my truck was very informative and knew his business. The service writer excelled in communicating what was wrong with my truck and what would be needed to repair it. If I am ever in the Roseburg Ore. area again and have vehicle issues Midas will be the first shop I call. Thanks Guys.
Friendly scheduling and service
always get us in quick. fast service,very friendly
Excellent customer service.
respectful, informative and helpful staff
The staff were extremely friendly and professional. They were more than willing to provide a temporary fix so I could travel to Eugene and back safely.
Because of the staff that work there. Everyone that I talked with and dealt with were very friendly and really helpful and professional. Price was really good as well.
The employees are always very helpful and informative. More than anything I really appreciate the fact that they don’t try to sell product I don’t need or recommend things, unless it is actually needed. In the past I have had mechanics from other companies tell me my transmission needs to be flushed and it look like it has the original fluid and filter in it, when I’m fact I had just got it done through the dealer ship two month prior. For the price of an oil change I’m able to get my tires rotated which is usually additional $10-$20 anywhere else my brakes checked along with fluids and I know there’s a lot more missing. I take all 5 of my vehicles and recommend all my friends to Midas In Roseburg Oregon. Thank you Midas, see ya on the next oil change.
Friendly, curtious, informative staff.Clean and comfortable waiting area.Excellent communication from the technician.
The staff was polite and efficient. Someone spoke with me a few times concerning the progress of the service.
Problem not solved. Was told they would get back to me with further diagnostics price and repair availability….no word back
The Service people did and excellent job finding a very difficult to find part and got the work done in a timely and professional manner. They kept me informed of their progress and were able to also find and repair a brake light switch that was was found to be defective during the service check. In time to still pick it up the day it was scheduled to be finished.
Answered our questions and was very frlendly.
It was fast and cheap with great service.
Very pleased with the service techs, friendly staff and knows their stuff.
Price was very competitive. Time available was perfect for my availability. They got me in as soon as I got there, they were quick, I love the tire rotation that comes with it.
Brought it in via tow truck at 1230PM and fixed ready for pickup at 430PM
I ran into an issue while driving from Seattle to LA with my old '74 van (windshield wipers stopped working) and stopped into this Midas for help. They were the first shop willing to take me in right then and were incredibly helpful and fast from initial phone (Jesse) call to when I left. Ron and team immediately knew what was wrong, ordered the parts, got my van in right away, communicated clearly, and were friendly to us the entire time. They didn't even bat an eye at my old, crusty vehicle. We were in and out within the hour. Can't recommend them enough and I'll absolutely choose Midas the next time I need auto help!
Everyone was very friendly, and it was a quick visit. Very good price, too.
Always a positive and pleasant experience. Feel like I am dealing with honest and knowledgeable people.
Very good service for the price paid. Love the vehicle check up and recommendations.
Because everyone there is excellent customer service
I called in advance , my parts were not available at the time , but the date they would be were well within my timeline ...I recieved a call telling me they had my parts , and scheduled me a time that worked well . I arrived at the scheduled time , and was out the door in an hour . The fact they remembered my name , with a smile and offer of fresh popcorn , is amazi g
I always get fast and accurate service. Always treated with respect and any problems that arise are thoroughly explained to me with my options.
I called for an appointment at 8:30 AM and was told They had a 10 or 11 AM opening, so I took the 11. When I got there, I was told they had no record of my appointment. They were booked until 1PM so I had to come back 2 hours later. They did give me a good discount for the inconvenience.
Everything was as expected.
I have been going here 6 years always satisfied
A neighbor recommanded Midas and I have been very satisfied with the experience there --
As stated in my google review it was superb.
They scheduled a time that was convenient for me, took me to work and then picked me up when the car was ready, and the guys are always super nice to me
The service is always performed in a timely manner and I do not have to push/press/open/ or pop anything! The servicemen were friendly and courteous, the waiting room was warm and cozy.
I appreciate the personal touch I always receive from them. Merry Christmas to you all
Professionalism, promptness, can do approach, friendliness, attention to detail, you feel good about spending money with these guys
These guys are great! Very thorough and efficient!
I got in the same day at a busy time. They finished in the time stated. Shaun & the other techs were fabulous!
We have had multiple cars worked on in this shop and have always been satisfied with the work. At times we thought the price for repair was a bit high but that's the way of the world these days and we never felt like we were being ripped off and the manager did make adjustments where he could so we left happy.
I was satisfied you can change it to very satisfiiled
Super helpful and knowledgeable
The shop is great the workers are friendly and great.
Everyone was extremely pleasant and very knowledgeable
just nice folks and no problems
This Midas is always honest and doesn’t try and sell parts to me that I don’t need. I very much appreciate their integrity and respect.
Easy appointment, good communication, fair price, good turnaround, friendly staff
With my job, it is extremely difficult for me to get my car in the shop. During daytime hours, I am pretty much always on call for hospital emergencies. Shawn, Don, and Jesse took care of my car, without notice. I very much appreciate them taking care of me.
Since moving to this new address, I have only used Midas for all my vehicles. I have received nothing but the best service from everyone that I've come in contact with at Midas, very professional group of people..
To have honest communication rather than the run around
I was highly satisfied because the attendant explained what my car might need in the future and he let me know about the rodent problem that they had seen in my car
Friendly staff always go out of their way to help take care of our vehicles. We always appreciate the attention to detail and the extra mile they go to ensure our vehicle gets what it needs.
It was very good service, I was told what the price was before I showed up and it was exactly what you would want to expect when getting your car serviced! The service was very fast and my car works perfect now! I’d definitely recommend this company to anyone!
Jesse and his crew are awesome!!Professional, personable, and great value for the price!I don’t go anywhere else!!
I dropped in to do a potential top off of oil until I could schedule an appt but they were able to do it then. Also rotated my tires and showed me a few things that need to be done in the near future & were gonna do an estimate.
I serviced the breaks of the vehicle about 6 months ago, but they tried to sell again. I'm sure that new breaks last longer than 6 months.
I am highly DISSATISFIED because I had been previously asked to reschedule my appointment because more time was needed. I was told it was going to take the technician 1-1/2 hours to complete the service because “he has to rethread” where the screws go for the license plate. I could see the technician as he worked on my car & I could see that he left it for more than 40 minutes. He did not do what I was told he would do. There was no rethreading—he just cut everything out and did what my husband was trying to avoid doing to it & that’s why I took it to “professionals” to do it the correct way. I was charged for the hour and a half of work even though the technician did not work on my car that whole time, and to top it off, he did not do what I was told would be done! This is a dishonest place and as soon as I have the time I will leave my honest review in as many places as I can to warn others.
I really like the staff and they treat my car good.
Very nice staff, prompt service. Cute counter girl.
I trust my local Midas store to be fair, honest, and efficient.
Brake issue was diagnosed in a timely manner, was fairly priced and was completed/fixed within the same visit.
Friendly, prompt expert advice good customer service
READ the work order. Be sure all the work is completed by whichever technician needs to address the problem..
easy communication, in and out, started work on time
The service writer Shawn Cardwell was super friendly and easy to talk to. The service tech/mechanic IDed my exhaust issue quickly.
My Daughter began using Midas and I brought the service of the company vehicle I am responsible for to Midas because of her positive experience.
Always a friendly staff; and great service. The only downside to the experience this time; is the prices have seen to gone up.
I am a regular customer at this Midas and everything I go in they are always friendly and service my vehicle very well. I have never had any problem with this Midas and I have been going there for years
Was able to get in the same day.
Good job, fair price, knowledgeable staff.
Super friendly staff. My brakes were done that day, long enough to have lunch. Very knowledgeable mechanics.
Very happy 😆. Explaining of what and how soon they have time for service of your car. Always making sure you understood what being ✅
Be prepared for appts with the oil for the car that made the appt. Not scramble every, single, time i come to find my oil at multiple stores. Then leave to go buy it and take forever.
Have staff not treat women like they’re idiots. If someone declines a service and says they will do it on their own, don’t laugh at them. Also don’t lie about the condition of someone’s vehicle. Don’t tell someone their rotors are warped when they aren’t. My car also suddenly leaks oil after taking it for an oil change. Incompetent, rude staff.
I didn't go to Midas I only made the appointment. It was my car. I had my sister go. She said they did amazing work.
The team is always friendly and makes me feel welcome. I usually do a little shopping next door while my car is being serviced. Than I come back and usually don’t have to wait long. Always a great price or I have a midas coupon.
Very good price for an oil change. Quick service and friendly people
Easy to get an appointment. Staff was very friendly and helpful. Place was very clean. Staff was eager to please. Explained everything.
Friendliness and knowledge of the staff. You felt like they were being truthful with you and that is a rare find these days.
For years they have always done the best for me, this visit was no different. I enjoy the people as well as the services provided.
They were able to schedule me for the date I needed and when it was done, I was able to pay over the phone and they delivered my car to me at work. Super nice guys!
I had the brakes done on my car. I found that they weren't right and returned the vehicle and Midas staff were able to get me a quick appointment to get the brakes fixed correctly at no charge. Staff accommodated a ride for me to return to work after I dropped my car off in the morning. I will return again.
I have been at the Midas of Roseburg for years. They always go above and beyond to make sure everything is taken care of, explained and they do it with great kindness.
Staff was friendly, knowledgeable, and fast AS ALWAYS!!!
I have been using Midas for nearly 10 years at this location. They do quality work at a fair price.
Service writer got me in. He then called me about my air filter and cabin air filter. He said that the engine air filter was in definite need to be replaced but the cabin air filter looked good. I appreciate his honesty. He then called me when the service was completed to pick up my van. Very easy and comfortable experience.
I was told over the phone that the oil change would cost $31 and there was a $10 sale so it would be $21When I went to pay after the visit I was told it was a more premium oil and cost around $80The employee apologized for the misunderstanding, but I still had to pay four times what I was quoted over the phone
I don’t give out highly satisfied or 100% because there’s always room for improvement, no matter who they are.
Staff were friendly, informative, and professional. The we’re willing to check basic fluids as well and discovered the cabin filter needed to be changed. I appreciated their thoroughness.
Cause the way they treated me. and make sure the problem was really the problem
Our car broke down at night near the 5 exit in Roseburg while we were passing through on vacation. Tim at the Chevron recommended trying Midas so we had our car towed there and hoped for the best til next morning. Manager Sean was on it first thing and had us fixed and out of there by afternoon. The team was thorough, communicative, and just so helpful. They are the best! (Then go have pizza at Old Soul Pizza to celebrate!)
Speedy service, courteous people, clean, comfortable waiting area, I arrived for my appointment, they took my car in very soon, the service was completed in the time I had expected. They repaired my air conditioner and it now works better than it has in a very long time.
I expected it to cost several hundred dollars and take days to fix but they had it done by the time I got off of work and it was far less expensive than I anticipated. Friendly and just an overall pleasant experience. I will definitely be coming back for any of my automotive repairs that needs completed in the future.
I was traveling through town and my ac was not working. They got me in the same day and determined the problem. Part was ordered and they repaired it the next day. I now have cold ac!!!
I took my vehicle in for a vacation check. Jesse located a problem with a radiator leak. He ordered the parts and got it back on the road within 24 hours. I always receive great service from all the staff at the Roseburg Midas...for the past 5 years.
The staff was professional great customer service I was explained the issue my vehicle was having and how to repair it I will definitely be coming back
Needed brakes. Dropped car off on Thursday for them to work on Friday. Called about 3 hours later. Car was done. Amazing!! So very happy.
I needed a jump from AAA, called Midas for an available battery, was able to drive down right then and they installed a new battery at no extra charge. The entire process took about 30 minutes. So glad I was able to get in and out so quickly. I am going back for my oil change amd any other work I need. They are GREAT!
Service top notch, friendliness and prompt service.
I called around other shops and no one could take me in until the following week. This Midas location checked the problem and had it fixed within 24 hours.
Good service, great price, and next day appointment.
This was an uncommonly pleasant experience from start to completion. Scheduling was prompt, professional and congenial. Drop off was easy. Repair was quick and thorough. My new go-to ship for tire, brake and fluid change service!
They turned the car around in a day, which was important before a holiday weekend, and the fact that it was a radiator issue. They started work on the car as soon as possible — the radiator was late in arriving — and got the car back to me before 5 p.m.
You used to be open on the weekends. It is super hard to make an appointment in the middle of the day when people work. My husband had to take the day off to get our vehicles in.
I always use big-o very friendly and helpful
Friendly, well communicated experience. Took less time than I expected. Asked technicians to save old parts from tune up and they did just that. I've never had a problem here so far.
I asked for a detailed information about car. I got a few words. I payed $55 for nothing
Always polite and informative but not pushy about repairs. I really like the staff and Jessie is super easy to deal with/knowledgeable.
even with discount coupon $70 is a bit high for synthetic oil change.
Took a while to get my car from lot to rack. Was charged for throwing away old oil, (kinda weird and not mentioned on coupon). Car still smells like oil. Pored on manifold?
The service was really good. This is only I would take my vehicle. Thank you all so very much.
For the customer service, quote of the price but informed me of a 25.00 discount, the man who did the oil change explained everything that was done. Said tires were good, didn't need to be rotated. I appreciate their proficiency, that's why I only go to Midas 😊
I am not a fan of paying $55 to diagnose a problem that I had essentially done for them! I told them where to look. And what I thought the issue was. And in no more than 10 minutes. I was informed that was exactly what the issue was. Now please pay $55.
Customer satisfaction was spot on... Upfront and honest opinions which is hard to come by in most places but was happy that I can highly recommend Midas for whatever needs to be looked at....
Just overly friendly and professional
The price was competitive. The employees friendly. The service was fast! It was a great experience!
Very good service. Was able to watch him work and ask questions about my vehicle.
Fast, friendly, great price, excellent staff.
I did not have an appointment and they got me in within the hour
The service person was extremely nice and the service was finished in a timely manner. Especially glad that there were no bait and switch tatics in the middle of the service...Yes, that does happen in Roseburg.Thank you for the popcorn also.
The associates I came in contact with were very friendly. The store was busy and they kept up with all the calls and customers. My service was done in a timely manner.
got in early they took care of everything and i was done ahead of schedule
friendly good service ...
Everyone was courteous and respectful. The job was done in a timely manner and satisfactorily.
I had an oil change and a serpentine belt replacement. I like that they checked my brakes and rotated my tires as part of the oil change.I also received 10% off of my total bill for being a veteran. Good job everybody.
Good service. Wonderfully polite friendly people with great knowledge!
Jesse and crew have been servicing my vehicles for years. Always fantastic experience. They provide a ride back to work and pick me up when needed. Always recommend them!
My vehicle was not properly diagnosed and I received my vehicle after the first service worse then when I brought it in.
I really appreciate the friendliness and atmosphere at the Roseburg Midas. I choose to have my oil changed there because of this, however this last visit I needed windshield wipers. I stopped by and they got me in and out in less than 10 minutes. I know it’s an easy service that I could probably do on my own, but I didn’t have time to figure it out and I felt good knowing it was done right.
I dropped my car off before work for an oil change, they called to tell me it was done well before expected and let me know the things they found in the courtesy check
Friendly, knowledgeable, clean and fair price
I had a positive experience and appreciated the professionalism of my experience and the friendly manner in which I was greeted and treated. I didn't feel like just a number and that is important.
Since moving into the area over 3 years ago, Midas is the only place I take my vehicles for service. I've come to know the people there and now call them by name. Have had great service and plan to keep coming back.
Jesse was very easy to talk with and was careful about listening to exactly what I wanted to have accomplished. I will be happy to have him take care of my scheduling and maintenance next time
Excellent value for services delivered
altho it took longer than expected to perform the replacement, everyone I interacted with was very professional and courteous...no surprises with price and didn't try to sell us things we didn't need.
Dependable, do a great job, friendly and gave me a ride home and picked me up when my car was ready. That's good service
They had the part, very knowledgeable and pleasant. They were extremely quick! The pricing was outrageous. I do not live in the area. Overall, it was a great experience!
Friendly staff. Good Service
They were very professional fast and they use the correct oil for my vehicle I’ve gone other places where they thought it was a synthetic blend here they use full synthetic which is correct.
Nice comfortable chairs in waiting room. Clean restrooms.
Cost of oil change was stated to have gone up to $81 this should have been stated at time appointment was scheduled not when I showed up. It cost $91. Wow looking elsewhere. Also 2 license plate lights replaced. Broke 2 fasteners left gaping hole
I really appreciate the friendliness and helpfulness of the employees and I don’t ever feel like I’m being talked into anything extra. They also did a courtesy drop off for me because I couldn’t get away from work to pick up my car before they closed.
the staff was very friendly kept me informed of the progress only place I take my car
Consistently honest and fair.
By far the best price, and service in town! The manager's level of integrity overwhelmed me. I want to thank Jesse, for being so honest and far.
Everyone is very knowledgeable of there jobs and a pleasant to work with.
Great service from the desk and hard working employees got it done fast
I’ve gone here for years for my oil changes. Ever is always nice, professional and helpful. I’m never pressured to buy anything or services. I know that if I’m shown something that it is time to have the work done. I love being able to schedule my appointment and the low price.
The individuals working were very knowledgeable, helpful in explaining what was needed, and completed my car earlier than expected.
I was shocked with price increase
Jesse and crew go above and beyond in explaining the issue and getting it taken care of in the least invasive way possible! They are very kind, friendly and easy to deal with!
It’s not easy to find reputable companies that service cars today. Midas is a well known place and I was lucky enough to have found it. Thank You.
Got the job done not fuss, no muss!
Problem was resolved in a reasonable time. Staff was professional. Shuttle service was exceptional. Price was as quoted. Thank-you for your service, we are grateful you are in Roseburg!
No problems at all. Excellent job. MH
Great service, Drop off TRUCK and they brought me to work, Great Service. Done on a timely manner.
Good serviced and Jessie in the Roseburg office is super good
good/prompt help BUT need employees to be masked up. not chit chatting around in the waiting room infecting people and not knowing it.
"Another great service from Midas, it's the only place I get my vehicle serviced."
I set up an appointment to have my breaks replaced. When I got to my appointment I found out that they are only doing 2 out of 4. They quoted to me what was my understanding is $139.99 for all 4 over the phone. Not once was per axel said to me. Not happy.
"As usual, had a great service on my 2005 GMC CANYON. Jessie and the gang are as good as they come. Sandi at the front desk knows what and when my truck needs. "
"Always 100% satisfied. Great service. Attentiveness, explanations, prices and friendly, helpful faces. Thank you Midas and team. "
Great service for a decent cost. Always fixed right the first time.
Hey you guys did ok but the check engine light was still on so im not sure what u fixed!!but it was less then u quoted me so that I was happy about!!you spent lots of time on it so that was good.
"I took my son's car to Midas to have it gone over after sitting for a year. They checked everything, topped off the fluids, did a tune up and even discovered a part that had been on recall. My son is very pleased and says it runs better now than before."
"I had some brake service done yesterday and the people there, especially Sandi at the front desk were not only efficient but very friendly.The work was done on time and all items were addressed and fixed and they even came to the house to pick me up when t"
