Excellent customer service, very friendly.
I have been a customer of Midas for years. They have always been professional and I feel that are fair in their pricing.
Always keep me inform of what was going on with my car
scheduling, we called and told them the problem and was told to bring the vehicle in
They were so kind, never seemed to care how many questions we asked, and we're all quick to fix our car and work with us. Our car is running amazing now this is the only shop we will use from now on
Diane is the best. The man who looked at my car is also the best. They aren't looking to make a buck off of you, they are honest. The entire family of cars have been there.
Staff are friendly and competent. Service was done on time and quickly. Easy to make appointments and car was serviced at the appointment time!!!!
I highly recommend going to Midas to anyone I’ve been going to Midas for since 2006 they are trustworthy people to work on your car fix things that need fixed not to sell you anything that you do not need friendly staff and friendly service at the desk. Thanks again to the Midas people.
Employee is very friendly and helpful
Great customer serviceThey honestly did what they promised and then some
Everyone was really nice and fast service
Friendly service, speedy service, professionalism
Diane is the real deal. She is very professional, friendly, knowledgeable, overall she is great, and deserves a raise.
The Hanover Midas, Diane and her team, have always treated us honestly, and have taken good care of our vehicles.
Very cleanliness! Staff are very sweet! Gave me a price on the spot, and asked what I wanted and what I could wait on.
very friendly people always answer your questions for me to understand. Been going to midas for almost 20 years. Always helpful.
I’m always confident that they only charge me for necessary service. I get a feeling of not being ripped off at this location.
The staff there is extremely friendly and explain everything that needs done then or at a later date.
Always friendly and expert service.
Clear pricing and give the customer option prior to quoting. This is a repair business at the end of the day and your management and staff should not be sales reps. Until I pushed for full disclosure on pricing did I get it.
They were very efficient and easy to schedule the service I needed. I was very satisfied with the quality of care they gave my car.
Receptionist was amazing! In communication the entire way through!! She explained what was going on and the pricing. Guys did a great job making it so I didn't have to replace certain things! Saved me money!!
Been coming to this Midas location for many years. They have given us good service, without trying to cheat us, as have some of their competitors. The manager knows us by sight, and is friendly.
Excellent customer service, pricing, and overall thoroughness of the Midas team.
Service was great. People are friendly.
Not only did Diane have great customer service , everyone there is transparent, and they always get the best deal/price for me.
I have been coming to Midas for years. I like how they break down the process and let you know what is needed immediately and what can wait until you have the money for it. I also like how professional they are and how they make you feel at home when you are waiting.
nice people.. been going there for 15 years.. very satisfied with them
The staff is very professional and treats their customers with respect.
Because I can get appointment when every I call they are very friendly .
I arrived early for my appointment and they were able to get me in early and finish early. The technician showed me a couple issues that need tended to and was very helpful.
The associate at the desk was extremely friendly and helpful. The price was excellent. No complaints.
Diane was able to get me in when i needed and Gary had my car done by lunch time.
Diane is the mist friendly person you will ever meet
The service people know my name, my car, etc. Very kind and communicative with customers
The people are friendly and experienced in servicing cars. They have always treated me with respect with suggestions of what I may need, but not overly aggressive.
They are always polite and friendly
Diane was very helpful and friendly
I came in with headlights that were very foggy. They were able to polish them out and make them look almost new.
ALWAYS receive exceptional customer service! Always treated with respect and my questions are always answered politely.
Gary and the team there always do a great job.
Overall a great staff and very friendly.
Diane and Gary were great to work with as always.
Diane was very polite friendly and new her products. I have been at this location many times and she has explained services and problems in a way that I could understand. It was a quick in and out service for inspection. I appreciate this location for their honesty and service.
Scheduling an appointment was very easy and I was able to get the time I wanted and the staff are always very friendly and professional.
They solve my problem and did it in a efficient amount of time.
Overall a great experience. Staff so friendly, I felt very comfortable with the service. Will keep returning. Highly recommend for any car service.
They explained everything that was wrong with the car and fixed it appropriately
Everyone is very efficient in what they do
Great communication and prompt service. Everything explained.
I always feel confident that they will be honest with me. I know they will do the best they can with my car. They are very nice to deal with and always try to fit me in if I have a problem with my car at last minute.
Always a good experience at this Midas. They are thorough and straight forward with their recommendations.
Very prompt service. Staff was very friendly. Will be returning on my next service. Highly recommend.
Friendly personnel, quick service
have been using Midas for the past 25 years and am very happy
Our Midas is like family. I drive 2 hours to use this particular location. Also, Dad ended up in the hospital and these guys could not have been more helpful working around the complications that made. Love them!
Bring my car here every time I need service. People are friendly and very helpful. Never had a problem.
very friendly and explain everything my car needed
As always service is great. Price for replacement part just a little higher than expected.
I have been going there for 20+ years. They have always greeted me and answered all my questions and completed the work in a timely manner. I have dropped my car off many times and I always get a call to let me know what it needs, plus cost. The people that run it are wonderful . As long as they are there , I will take my vehicles to them.
I have been going to the Midas in Hanover, PA for years and I have always been satisfied. Diane is such a sweet lady!Have a great day!
Diane is amazing! So friendly and makes you feel at home! Complete staff A+++
Service was friendly, and highly professional!
The staff is very knowledgeable in their field. Ordered what I needed right away and made sure I was taken care of and had no problems. The office manager is great. Diane has wonderful customer service, she is the reason why I return again and again.
Have had my vehicles satisfactorily serviced there for years
Great price for inspection compared to surrounding car service shops and highly friendly staff
Everyone was so nice! They had my inspection and emissions completed in no time. The prices were great, and they worked with me since I had another appointment and couldn’t pick my car up as soon as it was done but rather a few hours later. They put my insurance card and registration in this awesome little pouch for ease in my console. Will definitely return for future service on my Jeep.
I’ve been going to Midas for the last 1617 years been very satisfied with what I get done there very professional layout details. What’s the problem with the car and my truck couldn’t ask for a better group of people to work on your car get your car, inspected or eight other kind of service that you might need
The work that's done is great. The value is way better than going to the dealer, and the place is very friendly. Diane is almost like family. We've been going to Midas for years. They know our vehicles.
They do most of my service work because they have been reliable in the past.
Great customer service and fair pricing
Because they are very friendly and get me in for appointment when I call.
Gary and his team are top notch. They explained everything that was wrong and we came up with a plan together to make sure we didn't spend money that wasn't needed on a brand new transmission
Midas has been my go-to car place for years, and considering that I live in the Philadelphia area, that is saying something. Finding a place that is honest and friendly with good service is not easy. Gary, Diane and crew are GREAT!
The gal at the desk was knowledgeable as well as courteous. It was only an oil change and I know I can be in and out in good time. Waited and read a book, no problem
Always does a though check while there... explains things ..very friendly and understanding
Very friendly staff. Made it very easy to go through the whole process. I would highly recommend them to anyone I talk to. Very clean inside
Service was efficient and professional.I was recognized as a long time valued customer.
Employees are amazing. So honest and kind
Excellent communication as always, clear explanation of the services being rendered, several estimates were mad that I could choose from rather than one price.
Always competent and courteous
I trust the people of this operation that they’re not ripping me off. They’re honest and only charge you for the work they do.
Great customer service. Was informed of all work that needed to be done.
Front desk rep was excellent, friendly, accommodating as always.
Diane is always friendly, courteous and informative. Work is done well on my vehicles by the mechanics. The office is always clean and atmosphere is nice.
They had the battery I needed and were able to get it installed the same day.
Very professional when calling for an appointment and was very thorough with my car.At 4he time they were working on the car,they explained to me the problem.
The staff is always friendly and helpful. Their mechanics only recommend necessary service.
Diana is always helpful, explains repairs thoroughly, and my car was repaired quickly. I have always had a good experience at the Carlisle location in Hanover and will continue having my car serviced there.
This is my regular service shop. Always friendly. Job always done right.
The staff is always friendly. From start to finish the experience is top notch. Every service is explained throughly and completed with professionalism. I’m always satisfied with each visit. Totally appreciate each and every associate! This midas always treats me like I’m important and that my business is valuable
I've been going to this location for years and never had any issues
I'm satisfied with everything. Today the tire light came on. I'll have to take it back to turn it off
The team at Midas are professional and super friendly. They are always willing to take the time to explain and answer any questions.
Accurate estimate. Parts requiring repair were shown by technician before repairs were given. Estimated cost was explained
They had our car service done by the time we needed. Professionalism, friendliness and great communication.
Always great service and honest peoplr.
Above and beyond, extremely helpful
Always courteous and efficient
The professionalism of the staff and how well the explained my unique issues was very clear and precise.They did a thorough review of my problem and came up with a very satisfied solution and fixed it.
That is just a very high standard to meet everything they did was great
Ms. Diane and her crew are great folks. The pricing is always fair. She has helped me when I had a tire warranty issue and it was taken care of quickly. She treats me and my family like we are part of her family.
the attention and stopping the world to help me
Outstanding customer service.
We’ve been customers over at the Hanover Midas for years. Dianne and staff have always gone above and beyond, excellent communication, and always with smiles. We will continue to bring our business there.
Diane and the staff are the best. I’ve been a loyal customer for several years and will continue to be.
For the last 16 years they always did the best. I’m fixing my car and explaining what was wrong with my car when it needed fixed the price is a very fair and the job gets done completely no going back the second time that’s what I like.
Diane, Dixie, and Gary are awesome! They correctly diagnose the problem and communicate solutions along with prices. They take efficiency and effectiveness to a new level!
The Hanover, Pa Midas location has been my go-to service location for over a decade for both personal and business vehicles. Their staff are always friendly, knowledgeable, and accommodating. I will take my vehicle nowhere else.
Primary concern was state inspection, and this shop does a good job. No problem scheduling. Competent workmanship.
All staff is extremely courteous and helpful. Have been using this Midas for many years and will continue.
Trustworthy, professional, friendly. I've been a customer here for over 15 years.
Diane always on top of things. She does a great job.
I have NEVER not been satisfied with Hanover Midas. DIANE and her team are very friendly, professional, and thorough. I highly recommend them to anyone that asks.
Very helpful with telling me that I will need tires in the future. Will send me a quote with prices.
Gary and Diana have been taking care of me for 30 something years. When I go in for the state inspection, they do their safety inspection, the state inspection and I am out of there within30 to 45 minutes. They always take good care of my cars and my family.
I always receive great service and the staff knows me and is extremely freindly.
Always great service and friendly, honest people.
I already answered this with the first couple questions I answered. Why askxagain?
Professional service, trust in service.
Absolutely the most friendliest upfront kind and honest staff. They treat you and your vehicle with respect. I absolutely adore the female who runs the desk, so is efficient, informative and gets you in and out with a great price and a smile.
Diane and Gary are the best! I wouldn’t dream of ever going anywhere else for my car care needs!
Staff super friendly and honest!
May not return because of extra charges such as $7.50 for shop supplies and $2.50 for oil disposal. May have to return to servicing my vehicles my self .
Been dealing with location for years to service our personal and business vehicles. They always accommodate us and handle our trucks and cars. They have a good core group on employees that have been at this location for years. I see value in that.
The staff is very friendly,professional and really takes the time to explain everything.Been a customer for over 25 years and I would not go anywhere else.
They are always professional and really care about getting my vehicle in asap. They are always friendly and always update me with suggestions about my vehicle. I have been with Midas for over 25 years. Diane and Gary are the best people ever!!!!!
The staff and Manager at Midas in Hanover, PA always provide exceptional service.
Diane and Dale were fantastic and very easy to work with
I've been doing business with Diane and the crew for a number of years, and I won't be going anywhere else. Business is all about service, and this shop has hands down the best and nicest service of any garage I've ever used.
This Midas location has been servicing my vehicle for about 5 years. I have never had a bad experience. They always inform me of any work that needs to be done and go above and beyond to make sure that I had a good experience.
Love the personal attention
Diane always communicates very well what future issues need to be addressed with our vehicle and always provides superior customer service.
They take your car in when your appointment time, did not sit around and wait for it. Save money on coupon for my car.
Diane and her team always provide excellent customer service. Gary is one of the best technicians around and can be relied upon to ensure the work is completed accurately.
Outstanding customer service and service
Friendly service done in a timely manner
The service was extremely quick and convenient. The employees were friendly and professional. The price of the service was very reasonable. I will return to Midas in the future for inspections.
Service was done in a timely manner
I like customer service. The fact that they corrected a problem and made it right means everything to me. With the cost of everything going up, my money has to stretch. I can not afford to keep bringing my vehicle back because something wasn't done right the first time. I told them to keep it until they got it right, and they kept it 2 days. The problem is solved, and I'm happy that I have my vehicle back and running like new.
The staff are very friendly,professional, and easy to talk to.The technicians are professional and were able to answer all of questions.
I’ve been a customer of Midas for a long time and Diane, the manager and Gary in the garage area are both fantastic. They are extremely knowledgeable and have no problem explaining any questions I may have.
I have used this Midas for years and I trust the owners to always do the right thing by me. I have never been disappointed.
They are the place I like.
phenomenal workmanship and client care
As always they complete the job satisfactorily and are courteous.
30 years of excellent service. Diane is very knowledgeable
I dropped my vehicle off for inspection. I was informed that it had failed due to brake wear and they needed replaced. The GREAT counter people contacted me and made me aware of the issue. They know I do much of my own work so I'm NEVER pressured to hav
very helpful and nice people to help. been going there for years.. will go back..
"All of the services that I have received from Midas has been excellent. I appreciate the honest, clean and greater price that I never had gotten any where else! Midas has our business always! "
As all my other visits I was treated very well. The tech found a few problems with loose nuts and brought it to my attention. The issue was corrected and alignment completed. Hanover Midas is the ONLY place I take my vehicles!!
I have recommended this location before and will continue to do so. The people and the service are A-1.I know I can take my car there and it will be done right.
I will never go back again Nuff said
The staff at Midas-Hanover performed good service on my vehicle.
I am never not satisfied with the workmanship at our Hanover Midas station. I would highly recommend their service for any type of repair
Midas has a great staff, great service, and reasonable prices. Very honest shop!
"Great service. Friendly good people. 3 vehicles in a row for inspection. They let me know what they found, what they recommended, and cost. Had the option of going some place else for repairs and still returned to finish inspection to smiling faces. Show"
"I have been bringing my 1985 Audi to Midas shops around the country for nearly 30 years. As a military member, I moved frequently, but wherever I was stationed, Midas always honored their guarantee. It is becoming increasingly more difficult to find part"
As always Dixie took great care of me!
The people here are very nice and the customer service is also good. The cost is ridiculously high.
"Hanover Midas is well worth your choice of choosing a place to take your vehicle for repairs, tires and inspection. The service is great and they are so friendly.Cost wise is great, too.Thank you to all of your employees."
Amazing service, highly recommended.
Well done, fast service, great people
"Easy scheduling, excellent customer service and great prices. Dixie makes scheduling an appointment and dropping off my vehicles a breeze. The team takes the time to explain what, if any, repairs are needed. Their assessments are honest and the prices are "
You guys did a great job on my truck. Thanks so much.
Quick in and out service. Dixie was very friendly and prompt to call when truck was done
Did great. Excellent customer service. Thx
Some things totally wrong diagnosis bill calls parts complete contradictions like twilight zone they don?t know what?s going on 7/10/2020 -7/31/2020 kept changing like chameleons GOD Bless Amen.
"Whole experience wrong diagnosis phone calls parts service unprofessional bill Counteracts all their past creditials never had Problems before 2003 , 2004, 4/2020 this time 7/10 - 7/31/2020 like twilight zone everything totally off they kept changing "
They did good job work were courteous professional great service price GOD Bless Thank You the Smiths Amen.
Always great!!! Always a job well done!!!
I am very thankful and grateful for my service from Midas. They are great and I recommend anyone to have service done here. As stated in their advertising you can trust.
"Always top notch, courteous and on time! I really like going here. Dixie and the whole staff are truly great! I like how they ask u before doing something to check for approval first. They know how to treat customers."
"I am so happy that the Midas on Carlisle Rd. Hanover is here! I haven't had any issues and even when I need to have service done earlier than my appointment time, the girls, Dixi or Diane finds a slot for me. I might have to have it dropped off the evening"
Wonderful great services!!
They did a great way of checking to make sure my car was all set to go .
"Our vehicles will not be seen by any other shop, due to being taken care of by the BEST! I was dealing with the dealership that screwed us over for services we hadn't even gotten. Midas is one fantastic shop for car work for us, with the girls, Dixie and D"
Always a pleasure at Midas
I keep getting coupons from Midas for discounts on oil changes and other offers. I was told you did not honor the coupon I received in the mail for a discount on the oil and if I wanted my tires rotated as the coupon stated it would be an $8 additional ch
"Excellent as always, honest and trustworthy people you can count on. So much so, that my entire extended family now uses Midas on Carlisle street. Absolutely fantastic people."
Always excellent service here
Fast and friendly very professional. We bring both cars here for inspections and maintenance. Their prices can?t be beat.
"Great service, always very pleasant, friendly atmosphere, finished on time. Would definitely Recommend them for service. Prices better there too. "
"Great customer service. Took care of an issue that another Midas shop,(since closed), had said they had done and charged me for, but had not done the work."
"Fast,efficient, friendly! Our family brings all our vehicles here. Plus their prices are always better than expected Thanks!"
"Amazing service, nothing more to be said."
Midas in Hanover always gives me awesome service!
As always the team at the Hanover Midas is proffesional and helpful. Anytime there is a problem they go out of their way to assure I understand the problem and what it takes to have it repaired. It is the only place I take my cars for inspection!
The service is always amazing !!!!!!
Oil change , tires rotated , cabin filter replaced then on May 10th had alignment done also had fixed a tire differencial rrpaired
The folks treated me well as they always do! They never have a problem answering any questions I may have.
I have been going to Midas for many years now. It is the only place I will go to have my vehicles worked on and inspected. I know that they are honest and explain to me any problems they come across. It's comforting knowing that they are people I trust!
I have never been disappointed with the service I have received. You guys & gals do a great job !!!
My experience is always fantastic at the hanoverMidas. Everyone goes out of their way to make sure my van is in the best possible condition. When something is wrong they are so quick to fix it and are more then accommodating when it comes to scheduling. I
Have never had a bad experience at Midas! They are always honest and friendly. They do not try to sell me things that I don't need.
Efficient and very reasonably prices
"If I could give them 6 stars, I would. I have been going to Hanover Midas for over 5 years (maybe longer if I could remember) and trust my car to only them. I appreciate their honesty, integrity and excellent customer service. I have never one felt like I "
I love these guys and gals. Always great service
Got done sooner than expected.
The service was great - except the splash guard was incorrectly reinstalled after changing the oil. This caused the guard to fall in transit and damage it. I had to take it to the dealership to be repaired. Overall it would have cost less money and time to
"Fast, courteous service"
"Once in a while you run into a place that wants your business and cares about what they do. This is the place, from the moment walk in the door.Great place! "
My husband and I appreciate your family professional approach to your clients. We have always been satisfied with the quality and workmanship your company has given us with a personal touch.
"I highly recommend Midas of Hanover. Great people to deal with, and outstanding service."
Love you guys. Always looking out for my best interest. I would never go anywhere else.
absolutely love Diane and all the crew! they always treat me with respect and honesty and are always helping me in my most dire situations. would recommend them to anybody!
midas is the best place ...
I've been going to this Midas store for quite sometime now. It is the only place I go to have my vehicles inspected. I know I can trust everything that the Midas team tells me. I know the faces and the people and to me that is comforting. I feel like p
I am willing to bet this is one of the top Midas stores in the United States. I have been bringing my vehicles there for years and I never doubt that I am getting the best service!
In and out in under 30 minutes.
I have been using them for a few years now and it is always consistent great service. The moment you walk in they greet you and make you feel welcome. The techs always explain what work is being performed and do a great job.
Service was very prompt and courteous
been going there for years.. people are nice and will be back when I need something. thanks to them for always helping me out.. thanks
" Brakes squeeked, replaced, now perfect. Very friendly & helpful employees."
I have always excellent service at this Midas. The employees are very generous and helpful.
I called Midas ----HanoverTalked to DIXIESHE is VERY GOOD at understanding Vehicle problemsShe has taken care of all the Brake work on all of my vehicles--Ceramic is the only way to goThe mechanic changed out the REAR rotors & installed new CERAMIC BRAKE LININGI paid the bill & drove awayThe Vehicle runs & STOPS GREAT
"I have been dealing with Midas many years and they never fail to amaze me with their great service and caring manner.From Diane to Dixie to the wonderful service repair men ,all are extremely professional in handling repairs ,brakes and oil changes.I was "
I have taken several of my vehicles to this shop and have always consider the service to be very competent and fair priced. They have never tried to trump-up charges or repairs. They have shown me any required repairs and given me recommendations prior to
