Midas Pittsburgh est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

I came there to get a earlier appointment which you guys pulled me right in and I was out the door highly satisfied with the work.

Appointments that are made in advance should be completed when customers arrive. A checks and balances inspection of appointments and available staff should be reviewed before appointment date and customer arrival. Some reasonable accommodation should be offered to the customer when Midas is unable to provide the service it advertises for.

Don’t lie to me and say you test drove my car, as soon as I drove away I knew the problem was still there

The professionalism and the friendliness was exceptional. I totally trust this location with my Mazda. They have been totally honest with what I needed done. No high pressure to get things done.

Coupons. Refund of services

Improve your training for technicians and supervise better

I have no complaints at all. Fortunately there is a bar / restaurant next door where I went to pass the time. For this reason I don't know how the waiting room is, seemed clean and had a TV.

The customer service their was beyond professional they were kind

They had an issue getting all the parts of the exhaust and had to return the next business day to get the exhaust installed.

The kindness and professionalism

Gentlemen was kind polite and went over all information completely. He was honest and walked me through the suggestions they had for my vehicle. I highly recommend Midas in Wilkins township

John is always very helpful and friendly

After the failure to complete a full synthetic oil change that I asked for, with coupon, putting regular oil in, if I hadn't noticed, or if my wife had picked up the car... The mistake would have gone un-noticed.The time before this, my lug nuts were not.tightened. not acceptable.

First I was supposed to get oil change and tire rotation for $34.99 after he took $20 off it was still $58 my tires weren't rotated and my check engine light came on the next morning and now my car is running funny.

Repeat customer. Always satisfied with the service.

There were no problems from arrival through departure.

I’ve been a customer for years and won’t be back. Scheduled oil change took almost two hours!

This location upgraded to digital service. I received real time photos of my car and of areas of service needed.

I was really overly satisfied with my whole experience throughout my entire visit.

Andy is great to deal with. He is honest and professional

The personnel were friendly, explained everything in detail, explained pricing, completed the work in the estimated time and well satisfied with the work.

The price was acceptable staff was courteous and knowledgeable.

Each year for the last 5 years or so, I come in for inspection to the Wilkins twp midas.During this time, I get a notification that I need wipers and/ or tires.I have a garaged vehicle and drive less than 5,000 mi per year.It's very strange to me to need these products EVERY YEAR.Doesn't make sense.I believe I will change places for next year.

I’m truly grateful for their attention to detail and the safety of myself and my vehicle. I didn’t realize how serious my car issue was! I went for one thing and it was something else.

It was easy to schedule this appointment, it only took 45 minutes, and the courtesy check was great because lord knows I don't pay enough attention to my car.

The associate was rude. He stated to me in conversation that “we’re humans here” as if I was an animal and not human as well. His communication skills were terrible.

from the time arrived until the time I left everyone was courteous, concerned, and considerate.

I always go to the same Midas…. I know them and they know me and I know I will get great service

Highly impressed with the customer service that was provided.

I have been going to this Midas for about 20 years. The service has always been good, reliable and honest. What more could a person want?

As long as I have been going there they are very professional and always get me in and out. Very nice .

Fix the problem I came in with not 30 other things

Very honest and upfront. John is the best and extremely nice and helpful. I appreciate everything they do.

The scheduled appointment was kept, I was greeted upon my arrival and the intake process took place immediately after the greeting, my car went back for servicing shortly after the intake, and the additional need, tire balancing, was advised shortly after the intake.

The customer service representative and I believe store manager TJ, got over to the desk promptly and very personable! Quickly helped me pick the best service based on my needs and the team was quick to get me in and out.. Midas in Monroeville on old William Penn highway is legit! They are quick fast and to the point! Def recommend these guys.

GREAT associate and great service

Tools/replacements unavailable.

My problem was able to be fixed within short notice of having issue.

John is very good manager and has very goog customer interaction skills. Pleasure to have him at my Midas location and I have been a customer for more than a decade!!!

No issues very professional

Price was a bit high in my opinion.

My car was taken back at the appointment time. The waiting area was clean and neat . I was told what my car need right away and what needed to be done soon. I will be returning to do the future work on my vehicle

TJ was very friendly and had exceptional customer service skills. He made me feel very welcomed and explained the entire process. I was extremely impressed with his skills and he was extremely polite. I would recommend this location to anyone I know and come in contact with.

Great costumer service

Friendly, helpful manager

I called, and they told me that I could come right in, I asked if there was any discounts, yes, and I was completely finished in half hour.

Gave me detailed information on what the issues were on my vehicle.

Everyone was professional and honest.

They ordered the parts while talking on the phone to discuss the repairs. Parts on hand and got us right in when we arrived. Explained and showed us the needed repairs. Repairs were performed in a timely manner. All costs were explained up front. The prompt repairs allowed my brother to get to work on time that afternoon. Thank you!

The service was great! It was fast and friendly.

Took too long and too expensive.

Everything was great except I was told one hour to one and a half hours I was there two and a half hours

It was a quick in and out, which is exactly what I wanted.

I have been using the online scheduling option for a few years. I did the same for my appointment last week and received a confirmation via email about my appointment. Yet when I arrived onsite, there was no record of my appointment. The service manager told me the scheduling system doesn't work. Please address this with either the shop or your IT people. It was very disappointing.

Explain in more detail suggested maintenance from service associate. Why is suggested service suggested (pros and cons).

The mechanics weren’t able to determine why my car is losing so much coolant (I’m refilling every week). I was not upset that they weren't able to figure it out, I was just appreciative that they took their time to try. However, instead of the mechanics taking ownership in being unable to figure it out, they chose to speak to me as if I’m wrong for assuming there is a problem with my car. Likewise, when I went to pickup my car, the front desk worker (John) did not even look up to acknowledge that I was standing there, but silently got my key for me. Single females tend to have similar experiences when they go to auto shops or any male-dominated work place. I feel if I was a male in this situation the workers would have treated me with much more respect.

There is always room for improvement in anything you do

The owner is so nice and make me feel so goodNice and friendly He always explained everything about my car about the price,before they give the car they doing a testThanks a lotYou guys they best

Give a firm time estimate for repairs. On the final test drive before declaring the problem fixed, actually check that it is fixed. My issue was not fully resolved, and now I will have to waste more time brining my car back in to be serviced because it was not fully fixed the first time.

Stop scamming good paying customers out of their money to do uncompleted and overpriced work.

I HAVE BEEN A LOYAL CUSTOMER FOR AROUND 20 YRS.My car has only 15,000 miles on it.For the past 3 yrs something is supposedly wrong.I've had my brakes replaced,3 tires replaced ,allignment done and wasn't told ahead of time.Everytime I come in, I pay over $400.I feel I'm being taken advantage of.Maybe because I'm a senior and female.Not happy with this station and will never return

John and other team member was by an amazing and so friendly

Excellent customer service

Good service

You did very well thank you.

Needed an oil change and tire rotation. Very happy with the service I received.

All people were very rude bad customer service will not recommend this location

Very Nice work

I had a nail in my tire and my tire kept going flat. I called Midas and they told me I could come in that afternoon-yeah! When I got there and they looked at the tire and informed me they could not plug the tire due to me riding on the tire and wearing it

Awesome job!

good service fast and friendly

Fast and efficient!

They took the time to explain the how's & why's of my repair which made me comfortable with the whole process. My car was fixed and back on the road in less than 24 hrs... awesome!

I really enjoyed the service. thanks

Chris I. was fantastic. Very friendly. He was eager to make sure I was a satisfied customer

I would never recommend anyone to Midas. Poor customer service. I asked for a water pump replacement and was given a price at $477. Once I picked my vehicle up days later I?m charged $560 and on my receipt they performed a diagnostic and additional work on

"I trust this particular shop because I have received excellent, professional work on both my vehicles. "

They always do a fantastic job!

I have been going to this location for about ten years and it was great at first wouldn?t take my car anywhere else. But recently I?ve had nails/metal pieces in my tires twice after leaving for an oil change . I also brought my wife?s New car there for th

"On my recent visit to Midas i was serviced promptly, and courteously.They performed the service well.Thank you"

Employee who assisted me was very polite and pleasant. Service was fast and reasonably priced.

"Was done promptly and got me out of there within a 30 minutes, Good for a drop in. Thanks."

Great!

"As a women, people say they will take advantage of you. They have been fair I feel and expedited my time in a timely fashion. Thanks I'll come again Josephine Gray"

I took my car there to have my check engine light investigated and to have an inspection done. It was discovered that a part needed to be ordered from the dealer in order to pass the emissions test (which caused the check engine light). Since it was the we

"Hi, Anthony Wrong spindle was replace on Mazda 3 and car is at dealer to replace right spindle please contact me soon you get chance "

Made an APPOINTMENT and still had to wait an hour and a half. People have jobs and kids. NOT CONVENIENT AT ALL!

"Had my Infiniti at the dealership for a specific issue and agreed to let them do the state inspection as well. They come back and tell me that I need to have $1,500 in repairs on stuff they did LAST YEAR. Declined the work, took it to this Midas - like I s"

I have multiple cars and makes and I take them all to this Midas. They are honest and do quality work. Recently worked with manager Ron as I had to return my van due to a check engine light caused by mis-firing. They checked it out and determined that it w

Thanks ???? you guys for fixing my truck they were so professional upfront with pricing and on time with delivery of my truck I also had a spark plug problem which they came out and fix with no questions asked and I thank them for that great job I will ref

"Over the past several years, I have had a considerable amount of work done by Midas. Anthony and Eric are very courteous and efficient and the mechanics know what they're doing. I have recommended this Midas to friends and will continue to do so in the f"

"Very easy process and very quick and professional. My first time scheduling online, but was fast and easy and I was scheduled the next day. Very professional staff! "

great prompt service at the right price

"Everything was good,except all 4 of my tires had 29 pounds of air. I asked Anthony to check them because my tire light was on . .He assured me they were good. However when i put air in all 4 tires yesterday at get go in edgewood towne center and my light "

Great customer service

"Midas in Monroeville, Anthony and crew are excellent, kind, and very professional!!! Thanks for making me feel so comfortable with the care I know I will receive to help me through the process with my car! Y?all Rock!!!"

Best car service I had in a long time!!

Anthony is a wonderful manager. Great team. Dean is a grade A top tech in my opinion. He gets the job done fast and correctly. I like i did not need to make an appointment for regular maintenance. Very clean waiting room. Very pleasant employees and clean

Your employees at the Midas in Wilkins Township are by far the best! Service is always great and completed in a timely manner. Last week they saved me from spending tons of money at a body shop by fixing a fender that needed bolted to the lower one. The

Anthony is always very helpful and explains important issues regarding my car.

great

"I came in for an oil change. That seemed to go as planned. However, the person who ""checked"" the air pressure in my tires - not so much. When i came in, the ""TPMS"" light was NOT illuminated on the dash. But when I got home IT WAS!!!!!Hello!!Anybody hom"

Fine work and over all inspection

They were very organized and did everything in a timely matter. I will be recommending to others!

"Appointment was for an oil change, tire rotation and wheel alignment. Everything was done properly and in a timely manner. Very pleased with this visit to Midas."

I always get good service. that's why I go back

Was given 1hr 30mins for my car inspection to be done and I ended up waiting for 6 hours

"went in for an oil change, it took about 35 minutes, after I left the spilled oil on top of the engine started burning off at the red lite. Thought the car was on fire. Drove back to the shop and the manager took care of cleaning off the engine. End of day"

Just got off the phone with Mike. Was very rude and sounded annoyed that I even called him.... Would never recommend this place.

"Have had my Honda serviced at this Midas location for over five years Very respectful, courteous and attentive to needs of Auto Rate would be 5."

"Before you let Midas, have you believing that you have FREE LIFETIME Breaks for ever, read the find print and ask around what other peoples experience there had been.For example ask what is their definition of Brakes ?There defination of Breaks, may only t"

"Chris Ireland at Midas Monroeville has the right idea: last year, I had my winter tires (15"") put in at this location as usual. This Spring, I returned to get my OEMs (17"") back on, but one of the winter wheels could not be removed. My impression is that t"

"I had new tires mounted and balanced. It was done quickly while I waited. They did a fine job as usual. The service representative was professional, polite, and friendly. You can meet some very nice people while waiting for your car. I have been using Mida"

I thought the service from this Midas was great. Went in for an inspection and after an hour got a phone call about some other issues with my car I didn't know about. The price was reasonable. My biggest problem was the fact my car was dropped off in the m