They got me in immediately for a nail in my tire. Jason and Dakota and the staff are wonderful. I trust their judgement and always feel they are honest with me. The quality of work is excellent.
If a customer scheduled an appointment for a specific time and is waiting with the vehicle, they should take first priority. Also, I am not convinced that my tire couldn’t be replaced. I have worked in and around emergency services for almost two decades and have seen worse damaged tires repaired in minutes. I had a coupon for a free flat repair and even though my tire needed to be replaced and I was there incredibly long, the counter associate refused to offer me any kind of discount.
These guys are very professional. A bit pricey for me, otherwise I would recommend this place to family and friends.
appointment on timequality of workchecked entire car for issuesease of everything
Everyone was super helpful
I had an appointment for 11 and waited 45 minutes
Dakota at the front desk was extremely helpful in changing an appointment to accommodate my schedule. The expected repairs and an unexpected repair were made in an extremely efficient amount of time. The only reason for the satisfied response rather than highly satisfied is the extra $1000 strut repair I needed which is probably just my problem with the cost of everything in today’s world. Dakota really helped me get my work truck back to where it should be in a timely fashion with absolutely no inconvenience to my work schedule.
Jason is the best. I've been going there for years. If you got a problem, he would take care of it. i recommend to everyone. Thank you Jason and team
I attempted to schedule an oil change and inspection appointment through the website only to be contacted and told there were no available times and that the work could be done the next day. I dropped off my car that night and did not hear back from Midas until 3:57 PM the next day. I was told that my car needed tires and an alignment in addition to my requested services, and I agreed. I got a call at 4:57 PM stating my car was ready and they were closing at 5 PM; leaving me with 3 minutes to get to the shop. I felt panicked to get my car and had to rush to pick it up or risk having to pick it up the next day.
Fire the Manger for trying to run people's bill up by lying that they need things fixed when they dont
The honestly and friendliness of people working there, and the mechanics are very compitent
Long time client trust the Midas folk
Although this visit was only an oil change, in the past, when my car required more extensive service, explanations of the work needed was effectively communicated. I appreciate this.
Very friendly staff that seemed honest, decent waiting area
Well the fact that the cost in labor is what it cost in auto zone to replace a headlight is ridiculous. I can just go to auto zone buy a headlight and they install it for free. Price of a gas cap is ridiculous when I can buy one for less elsewhere
Very friendly, knowledgeable, explanation of repair. Dakota was very kind and helpful and made me feel confident in your company. The waiting room seats are the best!
Prices were extremely high, compared to local garages that I noticed after I got things fixed.
The person that helped me at the desk was very friendly and knowledgeable. He made suggestions but wasn’t pushy.
Courteous, respectful and very knowledgeable I feel very comfortable when having the Midas team work on my car
Dakota was very helpful. Service was performed as expected.
It was damaged by you and AAMCO has confirmed, that when you removed the transmission pan you broke the solenoid in the transmission. Midas lied to me. Vehicle was driving less then one tenth of a mile. Vehicle would not go into drive. Vehicle was returned. Was told to take it to AAMCO. At that point the comedy show and lies started. You now owe me $426.00 plus tax. We will settle this peacefully or in the court. Please make no mistake about these instructions. Google complaint to follow.
Easy appointment and work is done in a timely fashion
Very professional and courteous
We are new to this area and needed to have our 2 cars inspected. We made an appointment and both cars were done with no problem!
I've been going to the Midas in Wind Gap, PA for almost 20 years. Great service, professional workers, friendly, honest, a great crew. Never had a problem.
The wrong tires were put on my car!!!!! I asked for the sumitomo HTR enhance LX2 and got Maxtour LX
Very accommodating and understanding of the situation. Helped me understand everything fully and worked well with helping me choose the best course of action. They also helped me get my license plate off the car when I didn't have the right bit
They made the repairs as fast as and communicated with me. Of course no one enjoys paying for repairs but I did not have to worry because I trust them completely.
Is service with excellent
After calling several places because my inspection was expired. Midas said they’ll take me in. It was a last minute inspection everyone was booked but Midas squeezed me in. Thank you Midas you saved my weekend.
As always, easy set up, quick wait, and a good out look given on what I will need to be prepared to Service or replace in the future. Great knowledge by Jason and team with a super easy to understand preventative maintenance suggestions. Thanks to all involved. See you soon.
Dakota did a great job. He was there by himself but he had everything under control. The work was done right and done on time. Definitely will continue coming back.
I was able to request an appointment and heard back very quickly, which was helpful because my tire had gone completely flat. The workers were super friendly and explained anything I needed to know.
Dakota was incredibly helpful in getting me in and taken care of and left with a safer car. Grateful for the quick service and made sure I was getting the best tire for my money.
Took an hour less than said. Associates were friendly professional and polite
Service was quick, price was right, and communication was great.
The manager Jason kept making excuses that his employee had been there 20 years and would never break a TPMS sensor without saying something. I’m just supposed to take his word for it even though no light ever came on and I did not hear it rolling around in the tire BEFORE I brought it to them.
The employees has smiley faces, and always willing to work on your vehicle, and to tell you exactly what was wrong with your vehicle
Shouldn't be failing a car for inspection when the part that needs replacing was in perfect working order as proven by another mechanic at a different shop just because your techs are pushed to sell unnecessary services/jobs.
I was very satisfied with everything except it was definitely more expensive than I thought.
I have been going to the Midas in Wind Gap, PA many, many years. Jason and crew are fantastic to deal with.
Tires arrived earlier than expected, they called and said if you can bring car in, we’ll put them on. It was a Saturday.
Great service, great experience
The employee that checked me in, and followed up with me throughout the process was very friendly and informative. The amount of down time for the car was minimal considering the issue encountered.
They explained pricing and availability of the shop that day. They explained the possibility of finance options and what I needed to do. It was an easy and friendly experience and Dakota and Jason were awesome
Midas saved us a lot of money with their repair work. Thanks again !
The mechanics correctly diagnosed my problem with the sway bar and installed new parts to fix. I now feel safer traveling on the road.
Every time I bring in my car for service I'm up sold for additional work. Was told it was necessary to pass inspection. I get the feeling I'm being taken because of the continuing up selling of additional work. Also pricing for services are extremely high. I'll never schedule service with midas again.
work took longer than expected
Not sure if they put in the extra quart of oil. Mine takes 5.9 . Coupon only covered 5 ?
I've been dealing with this Midas for over 15 years, and never had a problem. They have always been fair and honest. I tell everyone about them, and recommend their service.
Better mechanics. I went to Midas because I had a AAA coupon for a free inspection. When I presented the coupon Dakota said it wasn’t valid at this location even though it was listed as Wind Hap on the coupon. The mechanic forgot to tighten the lug nuts on my front tire. I left the garage and immediately turned around because I heard a loud grinding noise and I could barely turn the steering wheel. You think the mechanic would have noticed this when he drove my car out of the bay. This was so dangerous & could have caused me to have a horrible accident.
I’m very happy with the service. They were able to tell me when my car needed extra services in a timely manor and were very understanding.
The team at Midas Wind Gap makes recommendations for maintenance beyond the reason that I bring my car in for service. This is a good thing as preventative maintenance keeps my car running safely and trouble free.
Get a new manager for the wind gap location. Jason is awful and he’s rude to customers the way he speaks to you
Overall experience was most pleasant. The attendant at the desk was well versed in cars and an excellent communicator.
Very helpful in explaining everything they were doing to the car
Terrible service, false claims about the car, on top of all that your wait time is ridiculous to think I paid for the service, estimated $820 to fix the car went next do to auto zone for $37 I fixed everything trying to mark up $800 is just a bunch of rubbish you guys should be shut down
I needed my car inspected and they did it in a timely fashion.
Be clear about pricing, their sign outside started 24.94 oil changes but nothing about being charged for labor. They added on labor and said I needed a coupon though the price is on their sign for $29.94
The Midas in Wind Gap, PA is great. Never had a problem.
Expensive and had to bring vehicle back fir additional repairs and missing parts
The customer service in this place is non existent! Why make an appt if they can't do your car at that time. Then constantly trying to have you purchase things not needed!
Timely and reliable service
The work was very good but I did have a coupon for 2499 for my vehicle and I guess it didn’t include the oil I needed and I didn’t understand why I needed that oil I’m just a 19-year-old college student and I really was trying to save money on my oil change
The initial product was not available or discontinued. They notified me and provided an equal or better product. The service was completed in a timely manner and I was notified immediately.
There is always room for improvement! The oil change was a little more expensive than I expected, but they gave me a lot of other concerns that I was able to take care of in my own and save a lot of money on labor (air filters, battery)
they did a fast nice serial job.
They could have pointed out repairs a uYear ago and did nothing. Terrible shop
My SUV was vibrating inside while driving and making a loud noise. A friend told I might a leak in my Exhaust Pipe so I went to Midas as they are close to where I work. The Man at the Front was very kind and agreed to have someone drop me back off at work so they could evaluate the issue with the SUV. 10 minutes later they emailed me with the problem and said they had an estimate on fixing it. My Son called them and the Job was done immediately. Extremely Prompt Service and it was very much appreciated getting a ride back to My Clients Home so I could leave the SUV with them. Kudos to this Location!
price price for recomended work
Well I'm upset with ur new lender with the terms they offer they are not as flexible with payments etc
It was an inconvenience scheduling my appointment. I requested a service date on a Sunday. I received an email saying that a time would be confirmed on Monday. No confirmation was received so I called on Tuesday to schedule a day that was not my first choice.
Felt I was over charged for a standard starter. $100 part charged $300.
I can't return to the location because we're moving to North Carolina.
Best place for car service! Everyone has always been friendly and very polite. Team will provide options for repairs that fit any budget. It’s hard finding good service, pricing and someone willing to work with you on getting the right job done. These are the guys!
You can give me a refund. If you don't, I probably won't be going back and I will tell others about my experience. I specifically told the front desk I did not want my tires rotated, which was noted on the work order. I had just done a rotation myself. I also don't like impact wrenches used on my chrome lugs. The mechanic didn't read the work order correctly. The manager didn't offer any recompense and kept defending his employees actions.
It takes to long to get my vehicle completed the price of the parts are marked up 100 % over cost
Been going to this Midas for over 15 yrs. They never did me wrong. Sorry to hear that the corp. decided to discontinue the loaner vehicle. Please rethink this decision.
My service was done to my satisfaction
Took 1.5 hours for an oil change. I made an appointment and they didn't start working until 30 minutes a after my scheduled time. No apologies were made.
I have never had a problem with any work done at this location. All workers are highly skilled and know their work well. Options are usually given for preventative work to avoid future trouble which I appreciate.
"Like I stated previously, they have been working on my vehicles for over 15 years. Never had a complaint. A great group of mechanics and manager. Thank you again"
"Fast and efficient. Very friendly service desk. Would recommend and will go back in the future, "
Addison was courteous and professional.
"I was having some issues with my car and brought it to Midas in Wind Gap, PA. Joel was amazing, he explained to me what needed to be done, told me the price. He was very helpful as was everyone at the shop. I will be using this Midas again for my car rep"
Took car right in at the appointment time . Very personable knew what he was doing . Excellent service
Best customer service ever
"They got my truck in super fast, gave me a great deal on tires and had it back on the road in no time. Very knowledgeable, communicative and friendly. Thanks so much!!"
Great Manager and workers wont go any where else
Awesome service and price!! Great customer service!
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Made an appointment. In and out quickly. Great service!
Young man in a Wind Gap store who needs customer service training.
Telling my stepson things needed to be fixed when they didnt
I WAS VERY ABGRY AT THE ONE MECHANIC WHO WAS A SNOTT NOSE PUNK HAD NOTHING NICE TO SAY ABOUT MY CAR 1998 LUMINA HE NEEDS TO BE FIRED AND SAYING MY CAR IS BEYOND REPAIR I TOLD HIM PUNKASS THAT MY CAR WITH 162457 MILES RUNS BETTER THEN HIS. I WAS READY
A+ Service and maintenance
"After supporting this shop for last 25 years, I felt a cold shoulder. I scheduled an online appt, showed up next morning and was turned away. Not the same staff and JASON needs an attitude adjustment in customer service. Not everyone can leave their car al"
I recently got my car inspected. Had some questions about the oil used in my car. Dakota was very knowledgeable and helped me to understand the difference. I definitely am going to continue to bring my car here for every problem I have.
Services performed to my satisfaction. I like doing business with them.
"Jason, Steven, and Justin, were extra nice. When my Nisan's transmission gave out on route 33, I could all but coast into there lot. I can't tell you how appreciative I was to be received with kindness. "
"Its 7:38 am on July 2, 2020 and walk in to find Jason, mgr, who walks around with this resting b**** face telling me why he can't perform a LOF after the appt I booked night before online. I only have 2 techs and there is a 3 hour wait, you have to leave y"
Took my vehicle in for inspection. Staff was professional and courteous as usual. Could not be happier.
"Once again another great job with my vehicle. I have been coming here for over 15 years, and the service has always been professional. Never had a problem, and always tell people about my positive experiences."
Had my oil changed (which I normally do myself) and was happy with the price and courtesy check.
Made an appointment, but it did take over an hour and 1/2. They did everything I asked and I got my inspection sticker.
The only bad thing about was the waiting time. I had a ppointment fora oil change at 11:30 am. Took me 3 hours to get my car done.
Service was quick,and price was reasonable
I have been taking my vehicles there for over 15 years. I trust these guys. They have always been honest to me.
Fast in fast out Friendly service tech Over all very good service
Everything went smoothly. Except when it came time to print my sticker.Computer glitch. Was resolved and went on my way.
"Replaced exhaust, did a clean job. Very satisfied."
"My car has been over heating on and off for 3 years now. No one has been able to figure it out. The guys here at Midas spent alot of time on it, and found the problem. I'm so excited and can't thank them enough. A big shout out to Jason Deemer and your cre"
Always friendly, good service.
Easy quick and affordable
Very professional job.Excellent
"I was talked into new everything rotors, caliper, pads etc. Brakes took a week to stop screeching and look all rusted!"
I use this place mostly for its convenience to my work but I i?m no longer willing to take my life into my hands by hiring these monkeys. Last year I had them put new brakes on my pick up truck. While I was driving to pick up a horse my brakes failed goin
Came in knowing what was wrong and they fixed it in the hour. Quick reliable work
work was done in a timely manner....staff polite ...well done Midas
"I wrote previous review of total unsatisfaction ....so although the issues with my car were not explained well, Jasin manager at Midas called me and was very kind in following up agreed in the explanation should have been clearer and is putting in for me "
"Over past couple years have had to seek help with car maintenance...I have spent thousands, every time I go for oil change or inspection its $100's of other things so I trust! This time at inspection check engine light on needed timing cylinder, oil change"
"Without going into great detail, I've been having an ongoing exhaust leak that was first unsuccessfully addressed somewhere else. Failed inspection at that place as a result. Brought it to Midas, was repaired and passed inspection. Began leaking again. Mid"
Great service! Friendly and fast.
Very happy with the service! Done while I wait and the best part is that they inform me of other issues I should be aware of immediately or in the near future.
I believe 700 was an over charge. For an incomplete break job. The calipers sticking should have been noticed during the time of service. Then wanting to charge me 500 more to replace them after the new roters were being damaged. I got the calipers reaced
"Recently took car for inspection, was told it will pass after one little fix....the little fix was over an $800 repair. Thee part estimate was 269.99 for each of the parts it needed both sides so 269.99X2. I looked the part up and I could walk across the s"
"MIDAS continues to outshine any dealer, or other service center !!! They are HONEST, and trustworthy professionals. When I had others tell me they did not HEAR, SMELL, or FEEL what I did...MIDAS confirmed all my concerns with full explanations and correc"
Wonderful job on my exaust system 2007 Dodge Ram thank you very much for the expert work...Dakota thanks for you help.
"I was able to get an appointment for the day I requested. As usual, the front desk staff was friendly and the service was done in a timely manner. For whatever reason, the crew in the Wind Gap location are very friendly and honest. I have had 2 experienc"
Went for oil change and discovered I needed both tie rods. Very importantif you don't want to crash and die.Thanks guys.
Had my car inspected. Gave me an estimate of 800. Said I needed front brake pads because my pad was cracked in half. Tie rod end. Marker light and they broke the rear lug nut off and charged me for it. First of all the pad had a small hairline crack i
"I go here everytime for my vehicle, always great customer service and great work"
"been going there for years no complaints , good service. "
The employees are very rude and ignorant prices are way too high they wanted a grand to replace an a/c cooler and went to my local township to see what their price was and it was 500 to fix it what's the difference their is none get ur **** together
Customer service and work performed was beyond exceptional.
While traveling through PA we discovered a large bubble on our Travel trailer tire. We called Dakota at Midas Wind Gap PA and he very nicely took us in and had our spare put on our travel trailer. Very much appreciated and Midas is where we will go to purc
I went here needing tires ordered them I was told they would be their at Midas and went their that morning hey their is nothing their plus a very ****** service mechanic his attitude was ******
They did a great job and did it in a timely fashion.
Dekota does an excellent job and is honest about what needs to be done.Makes sure if coupons are available I pull them up on my phone or bring them in Thank you Midas and Dakota WinD Gap Midas
Quick oil change and inspection. Pointed out some maintenance to prepare for instead of demanding it be done for inspection. I will be able to do these few maintenance issues myself. Thank you.
I had had problems with this store in the past and wouldn't go back for several years. I decided to give them another opportunity to earn my trust since I found out that they were under different management. Although I haven't driven the vehicle since I pi
I can always trust this Midas location. They are honest and friendly. It is the only place I can go where I am not nickeled and dimed or told a vehicle needs something it doesn't. I once took my daughter's car to a different Midas and was told it needed a
very well and done in a great time frame no waiting my appointment time was right on schedule....
"I'd filed a review prior to this about an oil change where they told me I also needed expensive work that didn't need to be done, an engine mount replaced and that my oil pan was leaking. Neither turned out to be true, the work didn't need to be done.Prio"
Great folks and great service.
"Been using Midas for years, always satisfied."
"3 days, 120 miles later, the oil filter fell off while I was driving. Luckily I was able to notice the oil spill and **** the motor down. Limped it to Carl's Garage who was very helpful, identified the problem, and fixed it for me reasonably. Midas at Wind"
great service! always coming to you guys.thanks
Midas in Wind Gap has the most professional and courteous staff!
"Tires installed quick. Friendly atmosphere. Had tires done on my Ranger last fall and now on my Escape.Prices same as Tire Rack. No hassles, no bull s**t.You guys rock.!"
They were very helpful in telling what was needed for my car!
No problems with my visit. Cheryl is courteous & does a great job. The mechanic was the same. Thank You.
Somewhat disappointed at my last visit. I dropped my car off the evening before and there were no cars in the lot and only 1 inside. All I wanted was a simple oil change. By 1 pm the next day my car was still not done and when I called I was told it wou
"My boyfriend and I are a young couple, each owning a car. I brought my car here for the first time to have my oil changed and was very pleased. I also received a report that indicated I needed brakes, tires, and an alignment. I brought my car back for brak"
"The mechanic is wonderful. I went in on 4/30 because I could still here there noise, yes the noise was still there for 4/28. The mechanic rode with me and heard the sound that I was hearing. Fixed the problem finally. I was there for less than an hour a"
"The mechanic was wonderful but the guy that draws up the order is a rip when drawing up the orders.I went in because I was hearing noises 4/28 and they told me that it was my bearing in my right passenger tire, and that I needed four tires because its an a"
I enjoy having my vehicle serviced at this location. Cheryl has excellent customer service skills and the Manager (Both Jason's) are professional and knowledgeable. I highly recommend this Midas.
open 7.30 apt at 8 manager shows 8.50 mechanic shows 9.10 was told why do you keep coming back I said because of Shirl they said she's just a part timer. treaded like **** NEVER AGAIN
"Have gone here 15 years. Online appointments make it easier than ever. Cheryl is the perfect front desk person. When you need work done, you get an accurate estimate of the costs. You get to see the faulty part with your own eyes. You are never lied to tha"
"Was able to book appt. get in and out with in two hours without prior notice. Manager was informative, advised me of posssible service needs in future that might be required. comfortable waiting room"
"During Pa safety insepection I was told the car's rear struts were wet.Just moving to Pa. and tring to get my car reg. in Pa. I had the work done. After checking Pa.inspection on line, wet struts only need to be replace if they are leaking and not if they "
"During Pa safety insepection I was told the car's rear struts were wet.Just moving to Pa. and tring to get my car reg. in Pa. I had the work done. After checking Pa.inspection on line, wet struts only need to be replace if they are leaking and not if they "
"During Pa safety inspection I was told the car's rear struts were wet.Just moving to Pa. and trying to get my car reg. in Pa. I had the work done. After checking Pa.inspection on line, wet struts only need to be replace if they are leaking and not if they "
"During Pa safety insepection I was told the car's rear struts were wet.Just moving to Pa. and tring to get my car reg. in Pa. I had the work done. After checking Pa.inspection on line, wet struts only need to be replace if they are leaking and not if they "
"During Pa safety insepection I was told the car's rear struts were wet.Just moving to Pa. and tring to get my car reg. in Pa. I had the work done. After checking Pa.inspection on line, wet struts only need to be replace if they are leaking and not if they "
Cheryl is great as your counter person. Always friendly and knowledgable about any problems. Mechnics are very helpfull. Always a good experience for the 5 or more years I have been going here.
