Midas Middletown est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

I scheduled oil change and tie rotation and alignment for 1pm. It took over two hours which is unacceptable. All other service centers take an hour at the most but usually it’s much less. No one communicated to me that it would be over two hours when I arrived and no one informed me throughout the process how long it was going to take. At the one and a half hour mark I was told that they were just wrapping up and I would be done soon. Then 20 minutes later I was told they messed up with the timing and they still had lots of work to do. I needed to be home at 3pm to pick my 5 year old son up at the bus stop and because of the lack of communication and misinformation I was not able to pick him up and it caused a major problem. It should never take over two hours for an oil change and I should have been given an accurate time right from the beginning

I asked for a synthetic blend oil change and they performed a full synthetic oil change. The price was double what I was expecting.

It was the first time I went to a shop and they did not mention anything about the oil leak my car has been experiencing.

Charged $80 to change batteries in key fobs - $25 per battery + $30 labor

Never had a problem with my struts or it leaking. They wanted me to get a card and pay more than $2000 and they put 5w 30 oil instead of 5w 20

Paid twice what an oil change usually costs me AT THE SAME MIDAS. Given a nonsense explanation for the increase in cost (difference "velocity" of oils-I think this expert meant "viscosity"). Also was charge for installation of wiper blades-something any NAPA or Auto Zone, etc. will do for FREE) despite the fact that other services were being performed and that installing wiper blades takes all of one minute. No adjustment or other customer satisfaction attempt was offered when I expressed my dissatisfaction. I've been a customer here for YEARS with several cars. I don't know if this shop is under new management or what but something sure changed. I won't be back and I have already recommended to a coworker that their scheduled appointment be cancelled.

The staff was friendly and honest. They told me I did not need a service that my dealer had quoted over 2,000. I would highly recommend this location to my family and friends. I know they will be in honest hands, with excellent service.

The staff were phenomenal. They were professional, friendly, and timely. The man at the counter actually changed my oil because he didn’t want me to wait too long (another staffers were working on other cars). The overall atmosphere was warm and welcoming. I will go back for other services.

Service was in line expectations

The employees are very friendly and talked to me about all my questions I had.

Ease of scheduling and the service was completed quickly

My vehicle inspection took way less time than anticipated, maybe 10 mins? The staff was friendly, professional, and the price was right. Scheduling was easy and having to reschedule my original appointment was seamless. Overall a fantastic experience!

Was able to schedule same day service to fit with my day off. Manager was extremely helpful.

Great Team at the Middletown, RI business. They are polite, experienced and professional. I've been going there for years, and hope the new ownership is as great as in the past when Jim was there. So far so good!Nice clean waiting area, with fresh new magazines, and clean chairs and floor....the details matter and made the wait pleasant.The mechanics who've been there for years deserve a raise. They are gold. And I trust them with my car.

$300 for break pads seems pretty overpriced. I also had two separate things done and they wouldn't accept a coupon for each - only one coupon total. Now had I had the two repairs done on separate days, then both coupons would have been accepted. I could totally understand only the best coupon applying to a single job but that wasn't the case in this instance. It's a small thing really - like $25 on a $1000 bill, but it makes me less trusting of the establishment overall.

Sean on East Main Rd in Middletown, RI is the best!

Smooth, fast and clear service. Excellent compared to other shops.

I was told to come right in, they did what I needed right away.

Friendly, affordable, timely

Easy appointment setup, very quick completion and very friendly staff

Helpful counter person

Good people

I have been going to this Midas for years because of Jim who I completely trust. Since my first time there Jim has always been honest, kind, and personable. Recently a new oil change business opened very close to my house and they get excellent reviews. I will continue to drive further to this Midas because of Jim.

The text message reporting the results of the curtesy check (including photos) was amazing.I wish that this report could be uploaded to "my garage" and access later.

Everything was great

Service manager was very polite and explained the problem in great detail.

Repaired within the time specified l. No overcharging. Knowledge staff

Very friendly, great job, timely service

Online appointment was easy, the car inspection was done when scheduled and was extremely quick without any problems.

Friendly, fast and no trying to sell things not necessary.

Very efficient and friendly

Jim was very accommodating and scheduled a driver from Lyft to take me home. He sent me a text with photos showing the problem with my brakes and explained why there would be extra charges.

extremely friendly service and never pushed to get a service that might eventually be needed.

Friendly service, great price!

I've been going to midas for years now and they always put A+ job and stuff very friendly.

Professionalism and friendliness of staff and service

"I brought my Ford Fusion in on a Wednesday at noon for a loud rear bearing. I knew I would have to leave the car for a few days for the bearing, and the brakes needed replacing too. At 4PM that same afternoon I received a call saying my car was ready. The"

Service was OK. I had an oil change and tire rotation. I ws surprised that I did not receive a check list of services as I have received from the Midas I normally go to in Massachusetts. They also did not put a sticker on the windshield for the next due

Very professional. Will be back.

"My wife and I only use Midas for fixing our vechiles, we trust them to be honest and always do a great job. Thank you Jim"

Excellent service

Appointment booked and battery replaced. Sonny and the crew had me back on the road very quickly! I can always depend on Midas.

The people were friendly and they took care of me in a timely manner.

Always get great service!

"Excellent Service, honest assessment. "

Always great service! You can always count on them to fit you in and give you top priority.

Really top notch service, Jim and Steve are the best! Fast service. Kept our car running much longer.

"Jim and everyone that?s works at Midas are fantastic, they are very helpful and the do an excellent job. I?ve never had a bad experience when going there. They are the best !!!"

I went in for an oil change and the staff were very friendly and the service didn't take as much time as I thought. I'll definitely be a returning customer!

Great guys. Very clear and honest people.

Excellent service. Knowledgeable staff

The staff was very honest and timely about the service of my car. Joe is great!

Expensive parts and labor but repair was done fast

"THE EVER SMART, KIND, CAPABLE JIMMY ?.. MANAGER EXTRAORDINARE ?.. COULD NOT BE MORE WISE, HELPFUL, AND RESPECTFUL AS A HUMAN BEING ?. LET ALONE A SUPERB OFFICIAL OF MIDAS. HE IS WHY WE CHOOSE MIDAS! JOE IS VERY KNOWLEDGEABLE, COURTEOUS AND IS A GOOD "

"While driving around, I noticed my inspection sticker had expired and I was taking a trip the next day! So I called and was able to get an appointment later that day. I dropped the car off and didn't have to wait long! Joe was able to get it turned aroun"

Nice quick service ..very friendly and knowledgable

"Always able to give you trustworthy advice and recommendations, quality car service work, very professional and reliable staff!"

always a great service.

"Fit me right in, out of there in less than 30 mins."

These guys did a great job charging me $900 to fix my breaks but insisted the water pump was fine and it?s normal for my car to be overheating. I guess they were wrong because as soon as I left and went over a mountain my truck was ruined. Now I have a new

Quick and solid service, reasonably priced. Absolute fair deal.

Great service

Great service. Great people.

"The gentlemen of Midas are extremely professional, knowledgeable, sweet and courteous. What more can one ask for really?!?"

"Work was done in a timely manner, the waiting room was comfortable and coffee was offered. The restroom was very clean and comfortable. And the price of work was affordable. Also the service people were very pleasant. I would recommend Midas for automotive"

Service was fine except for 2 things. I told them I had a new car over the phone when I made my app't and was still told that the 19.99 advertised coupon price would hold, however when I went to pick it up the price was 70 something. They did credit the difference but were quite condescending that I didn't know that my new car needed synthetic oil. Seeing as they knew that it was new ahead of time they should have explained that to me prior to the service, not after.

The amount charged for the service rendered was greatly inflated. Staff was kind.

"Jim & Joe @ the Middletown, RI location are great! The service is friendly and reliable. They greet you as soon as you walk in the door.And the honesty is very much appreciated, nothing is pushed but they will explain what has to be taken care of now and"

quick, and professionally done by my friends at Midas!

"Joe and friends are the BEST - quick service, clear communication, and friendly manner"

Everyone is always so friendly & they try to take care of you in record time!

Jim and Joe consistently give the best service I have EVER had for my vehicles - I always go here FIRST - you will be grateful for doing business here !

"I had an 11 a.m. appointment for an oil change. I arrived at 10:55 a.m. and checked in. I told Jim, the Midas rep, that I would wait for the car outside the shop and could be reached on cellphone. When I returned to the shop at 12:45 p.m. I was very surpri"

Great staff, very helpful.

"I have moved to the far side of RI however still go to the Midas in Middletown because everyone there is always friendly, helpful, and they do a great job. "

Great Place For any service. They got me in and out of there in a very timely manner. The staff here have always been friendly.

I go there because I expect them to be honest with me concerning my car?s needs.

Going to Midas for a while. Jim is always wonderful and helpful! Joe is very personable and friendly. I wanted to print the coupon but there was no coupon there! Can I have a coupon please?

good service and good explanations of services needed in the future. very friendly and outgoing staff.

Great service

Great guys, great service. They are very accommodating. I have been bringing my cars there for 20 years. Jim, Alex, Joe and team - keep up the good work!

"Excellent service, personable workers. I will be back again."

Midas did an excellent job... again.Jim and Joe are very knowledgeable and helpful.

Went to Midas. Had made an appointment and was told nothing earlier in the day. Arrived and told 2 hour wait!!!...Asked if it was always like this and told no usually 'only' an hour. Left and will never go back

They did well all the parts isntall e fine

"Honest, genuine, hard working "

"This was probably my fourth visit to Middletown Midas. Jim & Joe are terrific. After calling me to get approval to work, they explained everything they will do, in a way I can understand. They are very honest, saying things like I can probably wait a wh"

"Always fast, convenient, courteous and reasonable. My local go to for general car service! "

Called to schedule appointment and given an appointment within 2 hours of my call. Brought car to Midas and service was completed within 20 minutes as promised. Very satisfied with ability to schedule appointment last minute and with their service.

"Jim and his crew are great to work with, honest and very accommodating "

Nice guys. Great service!

Excellent as usual. Nice people, great service

"Work completed as promised, no pressure and on time"

"I didn't have the right papers for the state inspection, but the shop managers allowed me to return later that day to get the inspection done. That was really helpful. I also liked that I got an itemized list of what was checked and what was done to the ve"

"Jim and Joe at the Midas in Middletown, RI are the best. You feel you can trust them with your automotive repairs. They never try to get you to buy more service than you need. Comfortable waiting area with coffee maker and good magazines."

As always. Great service from Jim and his team!!

Needed some regular and overdue maintenance on my vehicle and the staff were awesome at taking care of everything in a very quick turn around time.

"Good value, dependable, fast, honest. What to expect from a ""local"" mechanic. Jim and his team do a great job communicating and fixing things fast. "

"This is my second or third visit to Midas in Middletown, RI. Jim & Joe are so professional & so honest. They will bring you to your car and show you if something is obviously wrong and explain everything. Don't let any of these guys go!"

Great job....as usual!!!!!

"I have always had a great experience at Midas in Middletown, on East Main Rd. Friendly and accommodating. They explain everything they are doing. Much more affordable than the Dealer!"

"Fast, reliable & friendly!"

The Middletown Midas service center always does a great job with my vehicle and the staff are always friendly and helpful. I will continue going there because you can rely on the staff and trust that they will do a great job.

very good service. no problems. always satisfied with job they do and the questions they answered.

very informativeand professional

Had a Great experience. They had me in and out in no time. Will definitely suggest them to anyone needing service.

The service was done quickly and very professionally. Highly recommend them.

"My Audi had an exhaust problem, I brought it to this Midas store. They checked it out and gave me an estimate of $93.98 fot parts and $317 for 1.5 hrs of labor. I questioned the excessive labor rate and was told they charge something around $170/hour!.I "

"After 25* years, I wont be returning because of the gruff and grizzly service and attitude exhibited by the ***'t mgr. which I tolerated because Jim was such a great manager but cant anymore. "

Fast service - great people!!! Thanks to Jim, Alex, and techs...great service at a fair price!!!

"I went to Midas for an oil change and Jim said I needed brakes. I didn't listen and a few months went by. While traveling in Boston my radio wasn't working so I turned it off...then I heard my brakes! They were so bad I didn't hesitate for a moment, ditche"

"For over twenty*five years, I have been taking my vehicles to Midas in Middletown RI for service and inspections. Quality, convenience and pricing is a big reason, but more importantly, Jim William and his entire team have been together for years, know th"