Most vehicles. Discount off regular retail price. Up to 5 quarts of oil. Other oils and specialty filters extra. Disposal fees extra, where permitted. Shop fees additional, see store for details and applicability. Prices and fees may vary in HI/AK. Not valid with other offers. Coupon must be presented at time of service. Void where prohibited. Valid at participating U.S. locations. 12/01/2023–12/31/2023.
1517 Gervais St Columbia, SC 29201
Most vehicles. Excludes tax, tires, batteries, and oil changes. Discount off regular retail price. Shop fees additional, see store for details and applicability. Disposal fees extra, where permitted and applicable. Not valid with other offers. Coupon must be presented at time of service. No cash value. Void where prohibited. Fees may be higher in HI/AK. Valid at participating U.S. locations 11/16/2023–12/31/2023.
1517 Gervais St Columbia, SC 29201
See participating stores for details.
1517 Gervais St Columbia, SC 29201
Midas columbia is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
*See store for applicability and limited guarantee terms ↩

Zero interest if paid in full within 12 or 6 months
On purchases of $1200+ for 12 months or $199-$1199 for 6 months at participating locations made with your Midas® Credit Card. Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period1.
LEARN MOREGreat Tire Brands at Great Prices
Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.







Anti-lock Brake System repair and replacement
Brake adjustment
Brake fluid testing and replacement
Brake pad replacement
Brake shoe replacement
Brake System Evaluation
Brake System Inspection
Brake System Visual Check
Caliper repair and replacement
Drum reconditioning and replacement
Rotor reconditioning and replacement
Wheel bearing repair and replacement
Wheel cylinder repair and replacement
CV axle repair and replacement
Driveshaft repair and replacement
Motor mount replacement
Transmission mount replacement
U-joint repair and replacement
Check Engine Light Diagnosis
Ignition Wire replacement
Spark plug replacement
Timing belt replacement
Catalytic converter repair and replacement
Exhaust pipe repair and replacement
Flex-pipe repair and replacement
High-Performance Exhaust installation and replacement
Manifold repair and replacement
Muffler repair and replacement
Oxygen sensor repair and replacement
Tail pipe repair and replacement
Fleet service
Air Conditioning System Check
Compressor repair and replacement
Condenser repair and replacement
Coolant hose repair and replacement
Engine Block heater installation and repair
Evaporator repair and replacement
Heater core repair and replacement
Radiator repair and replacement
Refrigerant evacuate & recharge
Thermostat repair and replacement
Water pump repair and replacement
Fuel filter replacement
Fuel injector repair and replacement
Fuel pump repair and replacement
Fuel tank repair and replacement
Accessory belt replacement
Cabin air filter replacement
Coolant drain and fill
Coolant system flush
Differential fluid drain and fill
Engine air filter replacement
Fuel filter replacement
Fuel System Cleaning
Headlight replacement
Lift support replacement
Lighting repair and replacement
Oil & Filter Change
Power steering fluid drain and fill
Power steering fluid system flush
Serpentine belt replacement
Transfer case fluid drain and fill
Transmission fluid drain and fill
Transmission fluid system flush
Wiper blade replacement
Alternator repair and replacement
Battery testing and replacement
Starter repair and replacement
Starting/Charging System Check
Ball joint repair and replacement
Coil spring repair and replacement
Leaf spring repair and replacement
Rack & pinion repair and replacement
Shock & Strut mount repair and replacement
Shock repair and replacement
Steering component repair and replacement
Strut repair and replacement
Tie rod end repair and replacement
Custom wheels
Flat repair
Tire & wheel replacement
Tire Inspection
Tire mounting
Tire rotation
TPMS recalibration
TPMS repair and replacement
Wheel balancing
4-wheel alignment
Alignment Check
Thrust-angle alignment
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Coffee
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available

Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details




2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations.
Average Rating:
209 reviews
Bogey
Nov 28, 2023
Travis and his technician went out of their way to find a difficult to locate problem with my engine starting. They kept it overnight and immediate diagnosed the problem and looks like it is fixed. I was highly satisfied and Travis had the particular mechanic come and explain the diagnosis thank you
Stripper
Nov 28, 2023
Everyone was helpful and very polite also professional
Skirt Berrigan
Nov 25, 2023
Tia and Jay were fantastic. Place was clean, accommodating and convenient
Nick W.
Nov 25, 2023
I took my 2012 Chevrolet Cruze in when I saw my "Check Engine" light appear. The associate at the desk was friendly and checked me in quickly and was prompt in communicating to me the issues with the vehicle. I appreciated Chris checking on me periodically and I felt confident knowing that he was working on my vehicle. After I left I could immediately tell a difference in how my vehicle felt. It drove and felt so much smoother than before so I'm grateful that I got top notch service at Midas.
Shamus M
Nov 24, 2023
Communication throughout the process was consistent and timely. I worked with Travis, who did an exceptional job.
Saundi Mai
Nov 22, 2023
When I arrived at Midas, my nice sweet technician guy named Solomon educated me on all things wrong with my vehicle during the service provided. He also informed me about an leak and suggested that I bring my vehicle back in two weeks so he can see where it’s coming from. He sat down During the discussion results of what he found on my vehicle he saw how I was getting worried and he made me feel at ease by saying it’s not a major issue. It just needs to be monitored because most similar vehicles like mine with high mileage will result in some cases. I recommend midas and make sure you have Mr Solomon to take care of you. He makes sure his customers ride safely and secured on the road prior to leaving. Thank you Solomon for taking good care of me. We need more technicians like yourself.
Tuckerman
Nov 18, 2023
Great customer service explained things in detail gave me options and allowed me to make my own decisions and followed through with their promise handing me my keys to a truck that runs great.
Craig S
Nov 18, 2023
Lead tech was very knowledgeable
Joseph J.
Nov 10, 2023
An associate named Tai gave me some of the best customer service I've ever received in the auto care industry. Very friendly, didn't sound like I was an inconvenience when I called, continued to be friendly and professional when I arrived. I called Firestone and Goodyear before y'all, and both of their associates sounded to busy to be bothered with me. I guess that's the standard now for your competition. Very sad. Tia treated me with respect and acted like she was glad to have my business. Very rare these days, keep up the good work!
EJordan
Nov 10, 2023
Great staff in the waiting room. They answered my phone call quickly, provided great answers, and were equally nice and engaging when I arrived. So much better than your competitors.
S. A
Nov 10, 2023
Very friendly staff & great customer service.
Ken Ken
Nov 04, 2023
Got me in and out…Explained everything that was found when they did their courtesy check
Brenda K
Oct 30, 2023
All staff I encountered were friendly and listened to concerns about my vehicle advised about the fumes I could smell
L. Covington
Oct 27, 2023
Refund of coupon
GoodVibes
Oct 26, 2023
My car coolant system light came on around 130 on my lunch break. I call around 2 o’clock and Jay was so nice and friendly and he told me to bring it in when I got off at 5 o’clock which I did he was so helpful and friendly.
Jay B
Oct 25, 2023
Very good and handsome assistant manager.
Chef Rich
Oct 25, 2023
This is a very clean shop. Jay, Tia? and every machanic i encountered were very pleasant and helpful. They even inflated all my tires as I was leaving. The warranty I have is involving and this shop handled everything well. Great job!
Kevin R
Oct 09, 2023
Tia and Travis are great... Always very friendly... I can trust them 100% ..I use this location often.. great price , nice people, very professional shop.. clean and welcoming
Nate J.
Oct 06, 2023
Great experience, even got a courtesy ride to work.
Kyle M
Oct 02, 2023
Good customer service. Timely responses. Quick return time of vehicle. Friendly individuals.
March
Sep 29, 2023
Just the best.
Sean M
Sep 23, 2023
I am a car guy, been turning wrenches on stuff for 30 years. Did not let this be know to associate at check-in; wanted to see if would be honest with me on what car actually needed. Took an hour for them to work up a quote for me, even though took car in immediately and put on lift and technician looked at it. Then no activity at car for next 50 minutes. Quote was way too high, wanted to replace parts that didn't need replacing and could be repaired. Met with technician at car and explained what I wanted done and at that time let my background be known. Ended up having exhaust repaired instead of replaced, had to pay just labor. When got car home to work on myself discovered that technican hadn't reassembled cat/downpipe correctly, manifold bolts were overtorqued and one snapped off when removing. One of exhaust pipe flange studs was stripped when nut re-installed. What should have taken me 15-20 minutes to change out ended up taking me over 2 hours to repair due to sloppy/careless work by your technician. Very unsatisfied with the whole process and will never go to any midas location ever again and will not recommend to friends and family.
GameDay
Sep 20, 2023
This location is amazing. The customer service is top notch. The service technicians are quick and knowledgeable. They tell you everything you need done but don’t pressure anything
Matthew O.
Sep 18, 2023
Great customer service throughout my time there. The facility was really clean, and I felt the team did a great job taking care of my car. Highly recommend.
LynnA51
Sep 15, 2023
Initial visit was just for an oil change. I then found out my tires were "beyond useful life". I was quoted a fair price for 4 tires. I elected to replace them at that time. I had a short road trip coming up and felt better about doing it now.Everyone was polite and communicated well.
Dan C.
Sep 13, 2023
Location is very convenient as well as clean and comfortable. Service reps are always friendly.
Jacque T
Sep 05, 2023
The friendliest place I have ever been to, I live 2 hours away and would definitely come back for the great honest service and kindness, it would be well worth it
Burke
Sep 02, 2023
Appointment time was convenient.
Wander A
Sep 01, 2023
I was Satisfied with my experience because they did everything that I asked and nothing more. I was notified of some areas that may need some more attention but they were not an issue if they were not done right away. The explanation along with the detailed paperwork was great for me because I am a visual person and I like to see it in writing. Wonderful job staff.
DNF
Aug 28, 2023
First, i purchased a Groupon for this service. At this location Iw as required to pay $14.00 in fees in addition to the $32 pre paid Groupon fee. I had purchased 2 previous Groupons and redeemed them at different locations and didn't pay any extra fees. Second, once the service was completed and I drove way, my car displayed the check engine and traction error light. I called and went right back and I was told that changing my oil could not cause an engine light or any light to come on. I was adamant that the light was not there before they serviced it and I was certain that this was not a coincidence. After 15 minutes of investigation diagnostic testing they realized that a tube was accidentally detached and caused the codes to pop up. Mistakes happen, and I was not disgruntled. Jay was very apologetic and professional He offered a free service for my next visit and had no problem admitting that they had made a mistake. Good deal. Otherwise Great experience!
VinesInc.
Aug 23, 2023
I feel it was top of the line service
Kevin R
Aug 23, 2023
Tia Is a great service writer, positive attitude, very nice lady. Tia sent a text going over everything that was needed for my vehicle only wiper blades and brake flush I will consider those repairs next trip. Store was super clean, fresh, friendly staff.... I will return for my next service or repair..
Unsatisfied customer
Aug 18, 2023
I’m not wasting words I paid for them to tell me they couldn’t help, there useless.
TerryG.
Aug 18, 2023
All members of the team were very professional. I was especially pleased with the people working in the office/register area. Very friendly and helpful.
Anonymous
Aug 16, 2023
1. Take checks or cash.2. Do not mark up parts purchased from other suppliers for the car repair.
Brooke
Aug 09, 2023
Everyone I interacted with over the phone and in person, were extremely friendly, personable and kind. The experience was a great experience and I’m thankful for the care that was given in every part of my experience with Midas.
Tyler
Aug 01, 2023
Travis, Tia & J, were a huge help! The customer service was excellent! Very satisfied with the service on my vehicle as well!
Anonymous
Jul 31, 2023
Everything and everyone were easy and inviting
Mitchel C
Jul 17, 2023
Ease of drop off. Communication about status. Ability to meet my schedule.
sumichetan
Jul 15, 2023
Very good
Bobby B.
Jul 14, 2023
Tell the customer, when they set up the appointment that they have an option for a vehicle inspection. Don't take an extra half-hour—45 minutes to perform the inspection without the customer's permission or any notification to the customer that the inspection is taking place. I asked for an oil change, not a vehicle inspection.
Anonymous
Jun 30, 2023
All the staff seemed frustrated dude to the lake of staff !
Ole Reg
Jun 29, 2023
Friendly techs, all smiling.
JM
Jun 28, 2023
Offering to fix a service if they misdiagnosed a problem we paid hundreds of dollars for instead of charging us to fix a problem they failed to diagnose correctly or even check to begin with.
Treasa F
Jun 26, 2023
The staff was very friendly and helpful. I needed an oil change really bad and they took my appointment. Service did not take long at all.
Mandi B
Jun 24, 2023
Very easy to schedule - took us right in - explained everything - very friendly
ColaTown
Jun 22, 2023
on prior visit, received a detailed inspection/recommendation report - but not thhis time. not sure it is standard or no longer done. other than that was very pleased
Matthew.C
Jun 22, 2023
Give me back my $586 in pointless labor. I had my vehicle towed in for overheating. They told me my oil filter housing was cracked and needed 3 hrs to complete and also $1,551 to do it. So it was 2:30pm and said it would be done in the mornings. Supplied courtesy car, I went home. Called the next day and said it would be lunch time. I got there at lunch. They then told me my thermostat was loose and they ordered the part because the mechanic didn't check that the day before. I asked for the cracked piece. They showed it to me and their was no Crack. Then told me the gaskets we deteriorated, so I asked why did t they replace the gaskets. They told me you can't manually replace the they needed to be pressed. They lied to me there. Then took the piece off the bill but charged me labor for it. Their is more to the story, I can go more into detail if need be..thanks. I would like my refund please
TB
Jun 16, 2023
The staff at was super nice and I appreciate how they brought me out and showed me what’s wrong. They showed me what it’s supposed to look like and what it current does. Also gave me an estimate of how long until full replacement.
Robert b.
Jun 14, 2023
I did bot receive a detailed inspection form. All I received was a text that sent me to a link of yes and no questions. For the amount of money I paid in for the inspections they should or did not do. I expected really to see an in-depth inspection checklist.
George W.
Jun 08, 2023
The professionalism of the employees
Tony H
Jun 06, 2023
They checked my brakes for potential warranty work. I wS out of town and they gave me a ride to my hotel and picked me up when they were done.
Katrina
Jun 01, 2023
Best Midas in Columbia, SC
Noah D.
Jun 01, 2023
This is one of the most professional streamline experiences I have had caring for my car. Everything was efficient, clearly communicated, and trustworthy. For the remainder of my time living in Columbia I will be using the Midas downtown.
DROTH2009
Jun 01, 2023
Travis and his team did an outstanding job and the customer service is second to none.
A.h.
May 24, 2023
Satisfied is good.
Kellie Devereaux
May 23, 2023
I had my oil changed and paid for an oil change. Discovered that a my service light was still on and took it to the dealership and the oil was black never changed. Oil filter was not the right size and was leaking out. I called to make sure that madias had the correct filter when I made this appointment and was told yes. I was also there at least an 1.5 hours for nothing to be done except to have the wrong filter installed!! I want my money back or I will place a negative review every day to this.lication.I expect a call and a full refundKellie Devereaux708 476 3410
Michael S.
May 23, 2023
Everyone was very professional and pleasant. I liked that they sent me a link to photos of different aspects of my vehicle with recommendations but there was no pressure to perform those services.
Robert D.
May 23, 2023
Have had service several times and the excellent and professional service is consistent.
April W.
May 20, 2023
Fast and friendly service. I had to have my car towed to Midas at 2:00 a.m. and was able to park it in their lot with ease but they do not offer a drop box for keys so that was an inconvenience as I had to come back the next morning to drop off my key. Other than that, everything went smooth. The location is nice and clean and everyone is very friendly. I have used this location since they opened.
Dawn M
May 16, 2023
Friendly and accommodating team.
Thank you
May 12, 2023
Travis the manager was very welcoming and helpful
Melinda k
May 11, 2023
Outstanding service!
Kareem A
May 06, 2023
I was said that the tires were rotated but I found that the tire with flat tire repair patch was still in its old place. Felt annoyed to get deceived by the receipt that said that the tires were rotated.
Steven B
May 02, 2023
This was an emergency repair of a tire on a rental vehicle. I happened to be driving by and pulled in for service. The staff was so friendly, professional and accommodating to my needs. I cannot thank the local team enough for quickly addressing my issue and getting me back on the road in no time!! They represented the Midas brand with pride and should be recognized for their outstanding customer service. I appreciate the service tech Tia Benbow and the location service manager. Just a great job!! Please pass this on to them.
Anonymous
Apr 29, 2023
Good customer service, very clean, and great location.
Judes R
Apr 28, 2023
Helpful service associates
JG
Apr 24, 2023
The ‘upsell’ from Midas is off-putting. I took my vehicle in for an oil change and tire rotation. I had no interest in being sold a brake inspection.
College Dad
Apr 24, 2023
The team was very accommodating to our situation. The service was performed on my child's vehicle (college student). I was able to communicate with the team via phone as I am not local to the area. Team was very thorough in explaining the situation with the vehicle and what needed to happen to return the vehicle to operation.
sharonG
Apr 22, 2023
They told me my car was probably still under warranty so they referred me to the dealership and didn’t charge me.
Ole Reg
Apr 18, 2023
23-year old vehicle made finding parts a challenge. The service manager kept trying until he succeeded.
Wild Bill.
Apr 18, 2023
All staff members were courteous.
Sly M
Apr 12, 2023
They made sure they got the right issue diagnosed and fixed it. They didn’t try to make me replace several things I didn’t need and they could have if they were dishonest. I will definitely bring my vehicle back because I trust them.
Joe J
Apr 12, 2023
Good looking shop. Good service. Had what was needed.
Melinda A
Apr 08, 2023
EVERYONE WAS FRIENDLY, KNOWLEDGEABLE, AND EVEN INTERACTED THE CUSTOMERS WHILE WAIT.
Pierre S
Apr 05, 2023
Great people. Clean facility. Competitive and close to home.
ZW
Apr 04, 2023
Service completed fast, and at a reasonable price. Tried to fix my tire myself but couldn’t do it and these guys got it done in a quick time.
Katrina
Mar 18, 2023
The best Midas in Columbia, SC by far. Nice and clean waiting area/bathroom, good quality work, but most importantly an amazing staff who checked in with me, explained my cars needs including what NEEDED to be done vs what was recommended, and was always so nice and welcoming. As I was leaving I pulled the plastic off my seat and the paper floor mat away and one of the workers asked to throw it away for me, this was something no other Midas had done for me. Highly recommend this Gervais location.
Clarissa S
Mar 14, 2023
Wonderful experience. Will continue to use again
Wild Bill.
Mar 04, 2023
Midas shops are part of a franchise and that can mean anything depending on who is running the show. I have traveled a lot in my many careers and have leaned on Midas many times. I am very particular about the service required for my 1987 VW Westfalia as I have lived in Her for business purposes, recreation and (ahem)... other duties. the staff at this particular Midas impressed me as the most dedicated, concerned and truly determined to give me the satisfaction I require. This incudes any motor shop whether Midas or any other company. Cheers, Lads!
TY
Mar 02, 2023
Travis took really good care of me and my vehicle. I was able to drop off my vehicle without an appointment and was accommodated without even a pause. Travis and his staff were all very friendly and attentive.
Travis
Feb 27, 2023
this was one of the easiest oil changes ; quick, kept me informed, friendly staff, cleanest shop I've ever seen
TT
Feb 24, 2023
Training in customer service and effective communication needs to be conducted; as well as how to respectfully resolve customer satisfaction issues.
Reptile7887
Feb 23, 2023
Thoroughly explained about tires warranty and brand names.
Robby r
Feb 18, 2023
A timely repair was very important as well as a convenient location.
Bobby I
Feb 17, 2023
I was extremely impressed with this location. They offered transportation to and from work while the vehicle was being worked on. The costs were better than expected by far. My only concern was the time it took to complete everything. It took most of the day, but I also didn't have an appointment. The staff sent photos of everything inspected and explained in detail what was needed and why.
EJ
Feb 17, 2023
Personnel who greeted me were nice and listened well. Asked good follow up questions
PattyC
Feb 16, 2023
Very professional. The detailed text results of the car's "diagnosis" were very informative. I was able to relay what I wanted done.
Anonymous
Feb 13, 2023
I was satisfied
Susan L
Feb 09, 2023
Love midas
Goose62
Feb 09, 2023
Here was confusion of the price and level of repairs. I thought I was paying for two new calipers and I got one rebuilt caliper. Partly my fault for not requesting a written, detailed quote before agreeing to the price. Also I tried the online appointment setter and received the initial email that said someone would confirm within 30 business minutes. Two days later I had not heard anything so I called. Travis was very apologetic and offered a free brake inspection for my inconvenience. Though the fact that there was a charge for the inspection when I was having the work done there seems strange. And a $59 shop fee that was not mentioned. VERY dissatisfied with the whole price/ work communication. Despite friendly staff and nice facility, I won’t be back.
SG
Feb 09, 2023
Midas was able to complete my service need during my lunch break. They offered to give me a ride back to work if needed.
Patrick
Feb 08, 2023
Could not do an alignment on my model y due to software y’all had didn’t not have my year 2022. There’s nothing y’all did wrong only software lacking which will change in the future.
Scdriver803
Feb 07, 2023
The staff and service were exceptional. I felt that everything was clearly communicated to me. The service itself was quick. The staff was friendly and welcoming.
Regie P
Jan 27, 2023
Our Grandson works there!
Kate K
Jan 24, 2023
Good price point. Didn’t try to sell me unnecessary things. Very friendly staff. Good location.
Bob L
Jan 24, 2023
Convenient location, scheduled appointment was timely, price with coupon was exceptional.
Kevin R
Jan 17, 2023
Very nice organization, super friendly personal, great price
Facexff
Jan 12, 2023
Travis and the staff are amazing. Prompt and clear service. This location won’t take advantage of you like most service establishments. I recommend this location to all!
CA
Jan 12, 2023
Jay and Chris are fantastic! They are one of nice people who knows what they’re doing. Will return! Thank you!
Duncan
Jan 12, 2023
Told I would get the $39.99 oil change after $10 off coupon applied. Upon checkout, total came to $61.xx. I knew that was incorrect. I was then showed a screen, told it need just over the standard 5 quarts (but that was only an additional $4). Jay changed a value on the screen and the total came to $55.xx. I didn’t protest. But I’m still wondering how a $44 oil change cost me an additional $11 in taxes/fees. Either way, Travis was who I originally booked appt with and he was very professional and courteous.
Rob
Jan 11, 2023
I was highly satisfied with the service. I dropped off my truck and people attended to it right away. I will highly recommend more people to use Midas!
Gary N.
Jan 07, 2023
Good Conversation and friendly
Renee
Jan 06, 2023
Friendly, knowledgeable staff. Very professional. Nice facility.
Joe W
Jan 03, 2023
Friendly and courteous personnel and good value for the money.
Ron J Columbia, SC
Jan 02, 2023
Professional courteous and overall pleasant evironmebt
SL
Dec 29, 2022
Staff was very friendly and accommodating!
Anonymous
Dec 19, 2022
It was a great experience!! Will definitely be back
Jessica C
Dec 15, 2022
The whole experience through and through. I’m dropping off my car. Being taken to work. To the communication via email. To the service I received.
RyanT
Dec 08, 2022
I have had nothing but extremely positive experiences here. I will certainly return.
Will C.
Dec 05, 2022
Staff was very friendly and knowledgeable , very clean
Dan C
Nov 30, 2022
Pleasant facility and people. Doesn’t feel like a typical “garage” experience.
acatoe
Nov 29, 2022
Not tell your associates to upsell anything and everything so hard. Also maybe retrain them on how to test bad battery’s and not to crack windshields.
Thomas S
Nov 29, 2022
Greeted immediately, staff courteous and professional, timely service. Manager great.
ESS
Nov 26, 2022
Very excellent customer service
TS
Nov 18, 2022
Service was excellent and techs were friendly and knowledgeable, repairs were done fast and price was competitive.
April W.
Nov 18, 2022
Fast, friendly service and the location was very clean and walking distance to my job. I did however, have to bring me car back a few days later because the headlight I had replaced needed to be adjusted, but all is great now!
Edward F
Nov 14, 2022
I feel mislead into paying for a coolant system pressure test that resulted in no leaks. The manager noted, maybe I hit a puddle on the way in…and that’s why there was some liquid around there.
Meaka
Nov 11, 2022
It was easy to schedule an appointment as soon as possible. I was told of how long of a wait to expect when I got there. I was able to add on a service other than what I initially went there for. I was even helped to get a future service and was even offered a loaner vehicle if my next service took a while.
RT
Nov 07, 2022
The experience would have been much better if the price of the oil change and tire rotation was explained more throughly. I used a coupon and the price after the coupon was not explained well.
ANS
Nov 07, 2022
Prompt service, good communication, fair price, honest services.
T.Mator
Oct 14, 2022
lI brought my vehicle in for a brake pad change/ alignment, and also to have the cooling system looked at. I brought a coupon for brake pad change. I was charged a diagnostic fee for checking to see if the cooling system could be fixed which they said it could not be fixed. However not only was the brake pad change/alignment NOT done, but the Midas employee declined to return my $200 off brake pad coupon. I will be taking my business elsewhere, and encouraging others to do the same.
Ryan
Oct 12, 2022
Give a time estimate
Anthony R.
Oct 12, 2022
Don’t call a customer 15 minutes before you close saying their car is ready. Not knowing where the customer is putting pressure on them to find a way to be there in 15 minutes. Also, my exception wasn’t done that comes with the oil change. I had to point that out and he did it, but it made me feel extremely uncomfortable. Like he rushed through things and didn’t too much care about me as a client.
Ted C
Oct 11, 2022
Great customer service. Quick response. Solved the problem and serviced Tahoe the same day
Kelly
Oct 06, 2022
The staff was friendly, and the establishment was very clean.
Dissatisfied customer
Sep 28, 2022
Tell Jay to be upfront with the pricing 90 dollars for a Toyota is crazy af. Don’t be so pushy on selling tires & don’t assume someone needs a payment plan to purchase them.
Pub
Sep 22, 2022
Prices are much too high. Increase knowledge in regards to Ford air suspension systems.
J G
Sep 21, 2022
This was my first time at this location and they have the friendliest people and best service I have ever experienced at a place like this. They got me in and out quickly, despite not having an appointment. The place was cleaner than any auto shop I’ve ever seen. But it all goes back to the people and the service, which couldn’t have been better.If it’s always this great of an experience, I will never go anywhere else!
Morgan C
Sep 09, 2022
Easy to schedule and drop off
T.S.
Sep 06, 2022
Travis and team are very helpful and informative. I trust them with my vehicle needs. They stand by their work and go over your vehicles needs and future plans for service. They do not pressure you with repairs that are not needed. They even help set up a preventative maintenance plan. Thank you for all your help.
AJ
Aug 31, 2022
Welcoming staff & atmosphere. Shuttle to work was convenient!
Lindsey B
Aug 26, 2022
My oil change too over 5 hours to complete. Thankfully I did not chose to wait or I would have been sitting there for a long time.
Sabrina
Aug 23, 2022
They made it clear where to park my vehicle before my appointment, they even accepted me early. I’m super terrible with names but the young man who greeted me was very professional and made it clear about pricing and which oil is best for my car. The gentleman who talked to me afterwards showed me other issues I had with my car and had a print out of the pricing so that it was easier for me to decide what I should get for my next appointment
JDK
Aug 22, 2022
This is a new, modern auto service facility in downtown Columbia. I was impressed with the cleanliness of the service bays. The waiting area is spacious and offers a large wall-mounted HDTV to view and a Keurig machine for making coffee.Besides the oil change I asked for a quote on replacing the shocks & struts on my car. I was given a printed estimate that clearly showed what the charges would be.
Tiffany P
Aug 12, 2022
Everything went well....Mr. Travis took care of things for me
Chelsea C
Aug 10, 2022
I was unable to get an appointment at Firestone my normal shop so I got a next day appointment at Midas. I will know he going to Midas! Excellent customer service!
John S
Aug 08, 2022
I live out in Irmo and drove past many places that do brake work to go to this location. Service writer cocked and attitude when I requested the same pricing as a previous visit… to quote her. “ I’ve been here three years and we never waived the inspection charge” then asked for the vehicle I had the charge waived and after she saw I was not making that up… she changed her tune… then responded with “ I see, the person that waived the discount does not work here anymore”…. Whatever - but that person is the reason I returned with a third vehicle. That’s ok - $50 for shop supplies is why they won’t see me in there again… I guess Midas got the last laugh. HahaAnd it appears there is a scheduling issue as the shop was way over booked. Good opportunity for the owner to train employees….
CINDY S
Aug 03, 2022
VERY INFORMATIVE AND FRIENDLY DURING THE WHOLE PROCESS. DID NOT HAVE AN APPOINTMENT AND THEY WERE ABLE TO GET THE JOB DONE IN A DAY.
Lee Ann W
Jul 30, 2022
Dry knowledgeable and friendly staff.
Anne
Jul 28, 2022
It took longer than expected.
VM
Jul 28, 2022
Correct my problem. Respect me when I return my car with shabby work and a problem I didn't have before I brought it in to Midas. The top of my steering wheel was just laid on there. My battery light came on car almost cut off when I turned on AC. I took it to another Midas, they fixed steering wheel cover, but car still wants to act like it will cut off when AC is past # 2 setting and I have to turn it off. It's very hot here and I'm afraid to use AC. I had no problem until mechanic worked on my car and his attitude was crappy. I will take it to another Midas 1 more time. If not fixed will contact BBB. Vedia Counts
Dana E.
Jul 25, 2022
We live nearby and appreciate Herlong’s commitment to downtown Columbia SC. He made a huge effort to turn an eyesore into a handsome business.
brendak
Jul 23, 2022
Staff very friendly and professional felt very at ease
HappyP
Jul 19, 2022
Everyone was very professional yet laid back at the same time. A better experience than what I'm used to from a neighboring shop. I wasn't pressured into doing something else to my car that I didn't ask for.
Volvo Mom
Jul 15, 2022
In all my years of driving and getting my car serviced I can’t think of a time I’ve ever left and said to myself wow that was a great experience! But this truly was. What was unusual was the friendliness of every person that I came into contact with whether they serviced my vehicle or not: as I was entering the facility; as I was walking towards the register to pay; as I was going to my vehicle; as I was leaving. EVERY SINGLE ASSOCIATE was friendly and acted as if they were glad that I was there. I will definitely be back and appreciate the kind service!
Ian
Jul 15, 2022
I came in for a last minute repair job while on a road trip and the staff helped me out very quickly and courteously. They made a not so great situation bearable!
Jeff from Philly
Jul 14, 2022
Your people were friendly, professional, and gave me an estimate for when my car would be serviced and when it would be finished.
Preston C.
Jul 12, 2022
Attentive, professional team. Very organized, everyone knew their role and were very efficient.
Anonymous
Jul 08, 2022
Travis treated me with white glove service that I can't get at my dealership where I bought my car. I was automatically given a loaner vehicle which is NOT an option at my dealership. I was treated like royalty by Travis
Adrian H
Jul 07, 2022
prices were ridiculous, went somewhere else the next day and shaved off about 50% of the cost Midas tried to give me. Also felt like I was being somewhat taken advantage of because of a lack of knowledge of automobiles with extra “issues” and costs being added on.
Jada F.
Jun 28, 2022
Everyone was so friendly and I liked the detailed services they provided me with. I also enjoyed the text they sent me of the overall health of my vehicle. Jay was also very nice and attentive!
John Dieu
Jun 28, 2022
John helped me get in to get an appointment. The staff was very friendly and they took great care of me, as well as my car!
Jimmy
Jun 25, 2022
Three hours to replace four tires seems too long. The technician’s appeared to move and work slowly . They did a good job but there was certainly no sense of urgency.
Ty
Jun 24, 2022
Travis was exceptional. He treated my tire trouble as if it was his own. Best service l have received by any business in many years.
Diane C.
Jun 21, 2022
Customer service was very intentional to communicate in a positive way.
Diane
Jun 16, 2022
Service excellent staff awesome
Anonymous
Jun 14, 2022
Everybody was professional and hard working staff
Anonymous
Jun 14, 2022
AJ went above and beyond to meet my need quick assessment and once they identified the problem I made my decision they got to work they also provided me with a loaner car It was the best service ever have a. Alignment tomorrow June 17
Anthony
Jun 07, 2022
They refused to patch my tire and recommended I buy a new one. The tire was patchable as I went across the street and they fixed it.
Matt J
Jun 07, 2022
Probably the nicest and cleanest facility I have ever seen. Well run machine with friendly people. Will be coming back any time I need anything car related!
Darian G
Jun 06, 2022
Awesome staff
Sarah R
Jun 03, 2022
Beautiful new facility and a very professional and friendly staff
Celia H.
Jun 02, 2022
I should not have to take time out of my schedule because the technician leaves a tool under my hood.
Anonymous
Jun 02, 2022
I came in for an oil change. It took 2 hours.
Chris G
May 30, 2022
We were traveling on a holiday and started experienced tire issues. We called around to see if any tire store was open, and the only one was Midas. They gave us directions, diagnosed the issue, put new tires on and we were back on the road in less than an hour !! They were life savers !!!
Conrad L.
May 20, 2022
They took care of us with no appointment and complete the service in a timely manner.
Dee
May 20, 2022
Fast service.
LT. Sherman Benedict Police Department
May 20, 2022
Great customer service Travis your Rock!!!
Flexx
May 16, 2022
Their professionalism
James P
May 11, 2022
I had a specific problem with the vehicle which I needed to have performed, then I get a long laundry list of items recommended to be performed which were about 10 times the cost of what I originally pointed out to have done. I didn't request these items to be performed, nor did I ask for the wasted effort for the diagnosis. I explained that I knew what the problem was and simply needed the work to be performed.I felt time was wasted performing an inspection when the time could have been better served performing the repair instead.
Phillip H
May 10, 2022
The new Gervais Street Location is the store I am completing this survey.
Tish Ramsey
May 09, 2022
Told me I need a new manifold cat. Never offered to show me their findings. Don't feel I was told correctly. I was from out of town and felt like they want to try and take advantage of. If they truly found a problem of that magnatute, why didn't they prove to me it was true?
rachell
May 06, 2022
Everybody that I spoke to was very helpful and explained details thoroughly. I have had poor experiences with other auto shops in the past but this was the complete opposite. I felt comfortable and welcomed, I was frequently updated throughout the service of my vehicle, and I was given genuine and thoughtful recommendations for products and services.
Alkini j
May 04, 2022
My experience with mitis was very good customer service was excellent job was maintained and well done. I would highly recommend Midas the store was cleaned the coffee was great I enjoyed myself.
Marionj
Apr 29, 2022
Customer service. Ease of service. Prompt attention to my repairs. I will be back to get two more tires, and more. Very good staff.,
SL
Apr 25, 2022
Travis was awesome and so professional!
Amber
Apr 23, 2022
Recommended my husband take his truck here and they fixed it for us also this past week.
Rosa R.
Apr 22, 2022
My Highly Satisfied is that Midas technicians are honest in diagnosing the problem of my vehicle.
Belle
Apr 20, 2022
Quote of $200 to replace turn signal light. Did it myself and it took less than 10 minutes. Totally stunned at price quotation to replace a light bulb.
Dw
Apr 20, 2022
The service was great and customer service was excellent, friendly staff, got me home with out asking questions. It's my new midas, just moved here and was worried about a new midas shop because the midas i was going to I've been using for years, but I'm completely satisfied and it's my new midas.
Emma H.
Apr 14, 2022
The staff was quick, friendly, and helpful. My oil change was very fast and the communication afterward (letting me know my car was done, the checklist with pictures) was awesome. They also let me know something other than my oil change was wrong and gave me a great deal with a coupon that technically didn't fit the description. Great experience!
Megan
Apr 12, 2022
Scheduling an appointment with Midas was very easy to do online. I was contacted by an employee immediately. I had a change of plans and needed to drop my vehicle off instead of wait at the store and the staff was very accommodating! They also worked with me to arrange a time for me to pick my car up. I know an oil change only takes 45 minutes but they did not mind holding my car until I got off of work! They honored the coupon I had and the entire experience was amazing! The summary of the free inspection was also very easy to read and helped me identify possible work I will need done on my car in the future and how urgent the work needing to be done is.
Valeria A
Apr 08, 2022
Customer service, appearance of location and employees, duration of the wait time was all exemplary. Grateful for my lunchtime visit didn't cause any stress or difficulty to return to my job on time.
wzunc
Apr 08, 2022
My first price quote to replace my alternator was $800+. Way to much! Second quote 20 minutes later $600+. Still too much. Third quote 15 minutes later $500+. All I want is an honest price the first time. Why should I have to barter down the price to a reasonable number. This is why people don't trust mechanics.
Nick
Apr 07, 2022
Not only did they fix the issue the actually went above and beyond and fixed a side mirror that was malfunctioning for a while. Veryyy impressed!
Luke F
Apr 05, 2022
When I checked my car in it was fairly seamless process. I dropped the car off, they told me what they were going to do for the service I requested and asked why I thought I needed the service. They completed the job in good time. The guy at the front desk told me what they did and how it went. Overall one of the best experiences I have had at a mechanic shop.
Neil
Mar 31, 2022
The customer service was the right kind I was looking for. Genuine hospitality and charamstic intuition is all what came to the mind when thinking of the (fairly new) Midas in downtown Columbia.
Sherwin T.
Mar 29, 2022
Did good
Mary A.
Mar 22, 2022
The staff was knowledgable, friendly, and very professional. I always am confident that the service staff will give me an honest and fair diagnosis of whatever issue my vehicle might have.
DP
Mar 21, 2022
drive in to shop but ok first time
mfoster
Mar 15, 2022
Agent helped find me a deal since originally purchased tires from Midas. Communicated well and overall great service
Lily H.
Mar 11, 2022
I hope no one is dumb enough to pay $100 for an oil change. apparently they thought i would. as soon as i said something the price magically dropped to what it should be. just pathetic that shops still do this
Colleen
Mar 10, 2022
Kindness of the employees, speed of service.
WTF
Mar 09, 2022
I brought my car in because my oil light was on. I wanted the technicians to look into the OIL LIGHT. They couldn't get the oil light to come on, even though they "test drove it a bunch" (must not have been that long because the oil light has been coming on consistently within ten minutes of driving), so they ran codes and ended up triggering the CEL, which hadn't been on for months! They received a code saying the engine was misfiring, so the technician went inside the engine to determine the cause of the misfire. I get how that seems like a totally rational and helpful thing to do, but that wasn't an issue when I brought the car in. I don't remember whether they called and asked me first, I feel like they didn't. Then I get a call saying my it will cost $760 to fix a misfiring issue that I didn't even have going in. To the front desk attendant's credit they discounted the diagnostic fee so the total quote ended up being about $624, but still a lot for a repair that in my mind wasn't needed in the first place. TLDR: I brought my car in for an oil issue that wasn't fixed. I left paying $152 for them to trigger my check engine light. Now both lights are on. Super frustrating.
Lela
Mar 05, 2022
Friendly staff. Explained what was going on with vehicle very well. Good communication. Waiting room was very pretty!
Steven
Mar 01, 2022
Fast service, nice facility, and great customer service
Wheel T.
Feb 28, 2022
My reasoning for not being highly satisfied with my service is not related to the oil change I received but rather the carelessness with the replacement on the caps of my rims after my tire rotation. After getting home, I noticed that they had been re-installed improperly and were jammed in the wrong position. I spent over 30 minutes carefully removing them with a screwdriver and replacing them in the right position so that I would not lose them during travel. It is quite simple to install/remove them usually, and I am discouraged that someone would not take the few extra minutes to ensure that they are re-installed properly after service.
JWill
Feb 26, 2022
Friendly staff. Things were explained about what was wrong with my car. Question were asked. I felt like I was giving the correct information about repairs.
Ashley T.
Feb 19, 2022
When I called to schedule an appointment, I was able to talk to someone very quickly who also listened to the issue I was having. When arriving, it was very easy to see how to get in the building because it was clearly marked. The staff was courteous, and let me know there was an issue with a part coming in a bit later than originally thought. The way that they handled the situation still made me feel like they wanted to get it taken care of so that made me still feel good about the visit.
Kjb
Feb 18, 2022
Have parts available and pricing correctly
Joseph J.
Feb 08, 2022
Love the service and the new facility. Best wishes.
Joseph J.
Feb 08, 2022
Thank you for your service! Love your new facility.
Tj F.
Jan 22, 2022
The service here was outstanding! You can tell this is a very knowledgeable team that is eager to please the customer. I took the recommendation they gave on the type of tire based on my driving and towing needs. I could not be happier! Thanks Midas!
Wakisha C.
Jan 20, 2022
Awesome customer service. Very informative about what they worked on in my car. Also about the things that needed some attention to my car. Excellent team. I have an appointment with them today.
Carol M.
Jan 18, 2022
The care and concern the manager express over their hole in my tire made me feel assured that Midas is there to provide great car service to all. They are not in the business of making up repairs in order to drain your wallet.
Mike H.
Jan 18, 2022
Had a great experience at the new Midas on Gervais Street! The staff was super friendly and helpful and had my car back in the time promised. They kept me up to speed and also gave suggestions on recommended service. Will definitely be back in the future.
Hunter B.
Jan 15, 2022
Great experience. Courteous and personable staff. Very satisfied.
Demetril O.
Jan 12, 2022
"My first experience was a plus. The service was quick, convenient and friendly. The only reason I'm not giving them 5 stars is because I asked that they check why my airbag light was on and they forgot to check it. I'll definitely go back for my next se"
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