A part of our car needed to be replaced in order to complete oil change. They waited 2.5 hours to tell us they were STILL looking for the part at nearby stores. Lack of communication was absurd. They told us someone was delivering the part and an hour later still no part.
Did a great job from start to finish.
Communicated well throughout process. Easy to set up appointment. Finished maintenance in good time.
Tony in the front office was an excellent start to the visit. She was friendly, open to questions and very polite. She kept me well informed and even as plans changed throughout the day she provided estimates of time, exact pricing, and thorough explanations. The technician who worked on my truck was also very helpful and went out of his way to provide a possible solution to my issue. I wish I had gotten his name to give him a shout out.
First of all, don't rip people off. Your company charges $250 an hour for labor i was told. I brought in my own muffler for install and was given a quote of $327. The lady running the front desk was rude in speaking with me saying its not her fault what corporate charges. I told her to have a great day and stopped just 1 mile down the street to bobs masterbend muffler shop. They quoted me 125$ and were very eager to take my business. Needless to say they did a great job and I will be telling my friends and family this story as to warn them of midas's out of this world pricing.
The service was quick and with the coupon the price was excellent.
The seemed to do a great job. Service was done in a timely fashion.
Very professional. Did a very good job. Would highly recommend them.
Prompt pricing disclosure, great knowledge of car specifications and recommended the proper car care.
To be hones,it wasn’t the experience that made it not highly satisfied,it was the shock of knowing the price of the parts at the same auto parts store that Midas uses,and the markups that Midas uses blew me away. I was shocked to find out that the part I needed was $40-$50 and Midas was trying to charge me over $300 for the same part,and over $300 for the labor,sheesh.
All products needed were available and service completed in good time
Associates where professional and knowledgeable of automotive services. Quotes were accurate in advance.
Let customer know to complete total. Change oil sticker after oil change.If I asked for high mileage oil, make sure you put high mileage oil in car .
I went in for an oil change and mentioned my tire had a slow leak. When checked it had a nail in it so I ended up getting a new tire. I was offered an uber since it was going to be a little longer but I didn't mind the wait because the staff is amazing. Price and service was great. I have been to this location before for an oil change but I just dropped off my car still good experience. But I'm really glad I waited inside today the customer service was awesome. I will definitely be returning and highly recommend. Tracy, Dee, and the new employee in the front (sorry can't remember her name) we great. I could have stayed all day they had me laughing so much. Now that's great customer service!
Always get great service. They always take time to explain the service. Very considerate. They always go an extra mile.
Germaine Savage Whitfield
The staff explains the issue and are very professional
I went to Midas the first time, and I was very satisfied. They were quick, nice, and very informative. My car has been going great!
Communication was clear and the time took to get my vehicle back was an outstanding turn around! The whole team was effective and clear from beginning to end.
My alternator died 3 days before Christmas. Tracy, DeeDee, and Rick welcomed my last minute business and got me back on the road. They were friendly, helpful, and broke the news of the cost to me gently! My experience couldn’t have been better. I will remember this experience the next time my car needs service. Thanks again and Merry Christmas!
Friendly staff and technicians all very professional. I was very pleased with my experience today
Set up appointment. Vehicle was brought in early. Service was explained. Excellent customer service. Very quick service. Definitely will return.
Professionalism. Speed. Knowledge. Great atmosphere. Made appointment but was brought in early. As a mechanic myself, knowing what was needed. Nothing was pressure up sold, which is appreciated.
Great service. Even able to see me earlier than scheduled
Tracy make sure everytime I bring my vehicles in they are taken care of in a timely manner. Him and his staff is always so polite. Best place that I've found!
People working there were super friendly. They told me about my car without any pressure to buy anything else. Was really quick especially for Charleston.
The associates were amazing. Mr. Tracey and Ms. DeeDee was very helpful with my questions and needs. I want to thank them again.
Everyone was very nice and got my car back at a reasonable time
Tracy and his staff are friendly and knowledgeable
Staff was very helpful and scheduling was easy and convenient. Dee Dee went above to help me with my situation with my warranty. I’m very pleased and will be back again for anything I need in the future.
Mechanic that would go above and beyond to help the customer
When I walked in, I was greeted with smiles. Everything that was to be done and cost were explained clearly prior to service being started. I was put at ease about any anxieties I may have had about getting my oil changed. Great service, excellent customer service! I will be returning
We now come out of our way to this location because of the manager, Tracy. We met him at another tire store and he is the most helpful person we know. His staff is excellent as well.
From setting the appointment to getting the car serviced was very easy and very satisfied with the entire process
Every time I went there I got exceptional services oil change, missing bolts, questions answered, and even if I am a walk-in. They have great automotive knowledge and they make me understand. Everything is done in a timely manner. I appreciate them all.
Staf was friendly. Service was quick and on time. Price was reasonable
Excellent customer service with a friendly demeanor
1. That girl at the desk was a bright spot for sure.2. That bathroom was a disgrace.
For the mechanic to double check everything is right and bolts or nuts or whatever are tight not loose making my car leak oil
Staff was friendly and making an appt was easy.
I have used this Midas for the last two years. No matter what my needs are, they always get the job done. also, I also appreciate their honestly, and that they don’t take advantage of people. I respect that. Thank you!
Very friendly. Did not wait too long. The staff here are very professional and honest . the staff was very knowledgeable and explained exactly what was going to be done.
Tracy and his crew are so awesome, he makes the store such a pleasure to be in.
The welding tech did a finally good job, but because he did not have the correct grinder to do intermittent smoothing it took over an hour to do a very simple welding job. Therefore it cost $150 for what should have been a 20-minute job. I had absolutely no idea that it was going to be that expensive. It makes me very hesitant to return to have other jobs done because of the expense that I might incur. The simple welding job cost twice what the jack cost.
I've been a customer of Midas for over 40 years. Never had a problem.
Based on the fact that I could schedule an appointment time, have my oil change accomplished while I waited only 45-60 minutes and paid a minimal labor charge is why I will return. Lastly, but more importantly the friendly manager and staff are friendly and knowledgeable.
Have your people trained in respect for the individual.
Explain problems and showed me problems
Long time customer never disappointed
Pricing, repair costs have gotten out of control, not just at midas but at all repair shops, we're captured customers with no other options
Staff very friendly and helpful fast service
Don’t push services on a customer without even taking a look at their car first. Don’t over charge for a service when the coupon says “$9 oil change” then charge $22 instead even though no other extra services were provided.
Out of four different auto service establishments were unable to help me same-day, the associates were obviously busy, with many scheduled appointments, however all kept a friendly attitude and even took the time to explain what was going on with my brakes. Very satisfied.
I allways use the midas at old trolly rd for my oil change outstanding service*****
Tires weren’t rotated fluids weren’t topped off. Too expensive
They made pricing and details of my vehicle maintenance very clear.
Price was twice the cost of the coupon I had said it would be.Coupon was for $49, I was charged $85
Not charge crazy prices for easy and simple fixes
The guy who worked on my car was very friendly and knowledgeable and honest. I felt comfortable when I left there and not like I was being ripped off. I think his name was Jason. Also the manager was very friendly. I can’t remember his name.
Hire a different tech who won't make people miss there day and all of their appointments.Also keep the black guy with dreads at the front desk he was awesome I forgot his name though
very friendly employees and did the job quickly
The change out of the shock took twice as long as promised. Same tech was working several jobs...this location is under staffed.
Devon, at the front desk, was awesome! It was an extremely busy day, but he was very respectful, not only to us, but to every person who walked in. From the beginning to the end, Devon explained every step to us. It's because of Devon and Kenny, who worked on our car, that we will be back.
They took care of all my needs with my damaged exhaust system with my Auto Insurance and helped so much to make the process easy.
The associates were very friendly and explained what was going on with my vehicle in great detail . They made me feel like they really cared about me and my vehicle.
Have the mechanics explain what they did and ask if you have questions. I wanted to get my tires rotated also. I mentioned it but no one asked me about it.
I arrived a few minutes early they made time for me looked at my vehicle and gave a estimate for time cost it saved my vacation, excellent service 👍
Scheduling my fleet vehicle was not an issue. I needed a required oil/ filter change with tire rotation. I requested an additional tire balance. I was told I needed two new tires which was not authorized by the fleet management company and, in my opinion, not necessary. My coolant was low and I am not exactly sure why a flush was performed when it could have been simply topped off. None of my fluids were topped off. The tire rotation did not happen and the tires are still out of balance. I waited over 5 hours for this and while the fleet management company had a lot to do with this delay, the Midas management could have avoided this debacle by just doing what was requested and NOT “finding” extra billable items, as seems to be the agenda of most garages. I was hoping for a little more professionalism with Midas.
Everything was perfect but not above and beyond
The service I received was outstanding
For the long I wait I guess.they did flush my brake fluids and cooler fluids for free cause they give me wrong price for my time belt and the system it runs on. So they had to.that for me.
The day I was there the manager had 2 customer that was very rude. He did a wonderful job handling the situation. I am a supervisor for a fast food restaurant and his response was awesome. He still tried to help the customers and no matter what he could not satisfy them. Good Job!!!
Those young men were amazing. It was a little cold for me in the waiting area and the young man who checked me in offered to increase the heat for me. They were kind and personable. The price shocked me. I was expecting 200 plus $ and it cost 12.95$. Wow
The reason for my visit was because of a problem that was initially created at this location. Instead of taking care of the problem that they created, they offered me a "discount" to fix the problem that they originally created.
they did what they said they would do
Service was excellent and price was fair.
The representative DJ was very professional and personable.
Devon who helped us was very professional and helpful!
Staff was friendly and communicated through the whole visit
Easy making a same day appointment. Got in and out. Didn’t feel pressured to get unnecessary repairs done.
They . delivered exactly what they said they would. They charged exactly what they said. They are friendly and keep reminders for when I need service. I won't go anywhere else including the dealership where I bought the car.
The associates was very friendly they help me with the best option to my problem they explain the cause and how much time it would take to fix
Clean, friendly, and quick
If you service a vehicle and tell your client that an AC leak is not apparent at that time however it could run out of cold air and to bring it back your manager mentioned it could take as long as a year. I feel you should have offered diagnosis and recharge as a significant discount. I did not bring this to your associates attention as neither of them where there a year ago. In addition what was supposed to take ~ 40minutes was well over two hours
I brought my car in to have my brakes fixed but they did not fix my brakes at all, they squeal worse than before and still jump and vibrate when braking. I had them do alignment and clean brake fluid, but if they had test drive it they would have seen right away that it was not fixed. I paid for full brake inspection so I will be taking it back, but not at all satisfied that they said they drove it. when If they did they would have heard the brakes squeaking loudly and not braking correctly. I will be bringing back and will not be paying more.
What I came to have done was done to my satisfaction they were very helpful and courtesy about what had to be done and got right to the point.
The service on my vehicle was done incredibly fast and I was treated extremely well.
Great service, timely completion of service
Friendly service and great quality work
Ray was very efficient in servicing my vehicle. He explained everything clearly and the service was completed promptly. He was very friendly.
Everything went very well I'll be back again
"I took my Chevy Sonic to Firestone on 3/12 for new tires, and also a very bad rattling and bumping from under my car. As a nurse, I was very worried driving and of course I googled all the horrible stuff it could be. They told me ""cant find anything wrong other than your spare tire was a little loose."" As soon as I drove off, the noise continued only louder. I called them 3/14 and was told they could get me back in over a week out! I said you were supposed to fix it!! So they got me in on Friday, 5 days from then!! I was getting more worried, and went online and got an appt with Midas; Mike Maggio called me immediately and said come in tomorrow, this really shouldnt wait. I did and they found the sway bar linkage was bad and needed to be replaced asap. They did that quickly and very well-priced! Doctor Kenny took care of it in under an hour!!! I will be giving all my work to Midas from now on for showing real concern over my personal safety in my car. Midas on Trolley is the BOMB!!
I was told the job would take an hour once parts were delivered from across town. This was a warranty work and I checked in at 10:15am and left just before 2pm. Waiting on parts we’re the reason the job took so long. I was not given any curtesy discount for missing time for my job. I took 2 hours off to get the work completed and had to cancel several meetings due to the delays at Midas.
"The midas crew were very knowledgeable friendly, and helpful. Had a wonderful experience at the Trolley Rd location. Prices were affordable and leaving a happy customer."
I scheduled the appointment for my husband over the phone. I told Mike we would be leaving the car overnight and would get the car the next morning after the oil change. He told me they close at 6 so if i dropped it off after 6 to leave an envelope. We arrived at 5:45 and Mike was dismissive to my husband. He tried to explain that I called and we were leaving the car, but he said that he was closing out the register and there was nothing he could do. My husband really wanted to leave with the car but he needed an oil change that badly. Mike's attitude was very poor and unnecessary to a paying customer with a reservation. I have always taken my car to Midas, but I will be taking my business elsewhere from now on. Very disappointed.
Very quick did not try to cross sell
Was @ ease with leaving my car, great customer service & highly prefer others to go! My Dad got his car done there & I now get my car checked there.
Fast professional friendly - especially RAY
I felt confident that the repairs made to my vehicle were performed professionally and correctly. The office manager seemed to be knowledgeable and caring.
Seemed to take a bit longer than usual to complete the service
They want $180 an hour for service what a joke!! I said what happened to $130 this past summer he said inflation and I'm thinking RIP OFF.. ITS NOT A BMW SHOP??? REALLY
"My truck was in critical sharp. Bad brakes, Oil leaking, axle damaged, you name it. My truck dang near needed a miracle.Well that miracle came through with Midas and I Personally Guarantee they Will Do All they can to perform that Mechanical Miracle. Pheno"
I took my vehicle in for a simple oil change. I had a coupon to get it for under thirty dollars. Imagine my surprise when he came out and told me that my bill would be over $1300 to replace all four tires and balance and rotate them! As I asked questions h
"Saw a young girl who didn?t know much about cars, and took her for over $500! Originally came to the shop for a weld connection that was supposed to cost about $50. Instead... insisted that the car was going to catch on fire and that nothing was done corre"
Said they would top off all my fluids but did not do washer fluid was almost empty when my wife took the trip lucky I checked it when I got home.
I made an appointment mainly to get my CV joints inspected. The first appointment was on a Wednesday at 8am and when I checked in the guy behind the counter told me none of his employees showed up for work and had to reschedule the appointment. So I come i
Excellent service job well done
Was in and out in less than 20 minutes very impressed
"I was across the street having breakfast and when I came out, my tire was flat. I went to Midas and asked for help and they jumped on it right away. They were so nice and accommodating. I would definitely use their services again. "
I?m grateful to the crew at Midas. They fixed the bearings issue on my car. I was able to make my trip to Atlanta with no problems. They were friendly and efficient. Thank you!
"Great service, very quick, good price, happy with everything! "
Victor and the rest of the Summerville Midas did a great job. Friendly and professional.
Top notch service! Staff was very responsive to my questions and concerns. Thoroughly appreciated the maintenance suggestions so I was aware of any upcoming needs. Fast and friendly.
"I appreciated the honest, quality service. I will be returning here with my car as needed.Totally satisfied!"
They were great at communicating my repairs and services being performed. Truck feels like new again. Thanks Josh for doing quality work.
"Oil Changed. They did not mention rotating the tires as the coupon stated, so I don't know if it was done or not. Having the return date and mileage sticker was an afterthought and they didn't put the date, so trying to write on a label stuck up on your wi"
I was impressed with the professionalism of all the employees.
"I would say no stars if the sire would allow.I have been a loyal customer at Midas in Summerville, SC (Old Trolley Road) for several years. Always found them to be trustworthy and reliable...until my most recent trip. I brought my car in for an oil chang"
I got my oil changed. The service was quick but they didn't do any kind of inspection. The inspection is one of the main reasons I bring my car in. I would have changed my oil at home.
"Gave me a quote of more than $1000 for front wheel bearings replacement. Extreme Auto, 2 miles away, quoted $650."
My son (18) showed up to this location to have his exhaust installed. He was checked in by the store manager and told that job would be evaluated. After approximately 45 minutes he was told the price of the work. Technicians already started the work on hi
All of the technicians are always friendly and very timely with the service
"Fast service, customer service was very professional.I will use this Midas Store again."
"Quick service, clean facilities, very friendly staff. "
"Great service, my oil change was quick and the staff was very polite and attentive!"
"I had my ac condenser unit replaced about a year ago. Went today to figure out why its still not working. The manager on duty told me it was the whole condenser unit, then told me there wasn't any warranty on it and tried to sell me a new unit. The first o"
"Have you heard of stories where a shop will fix everything but the actual problem so you would have to keep coming back and spending more money until they fix what they should have the first time?Yeah, this is one of those shops. Would absolutely 100% not "
I usually schedule a time to get my oil changed but this time I didn't because I wasn't sure when I'd be there so I didn't want to schedule a time but I came as a walk in and they took me right in got me in and out in timely fashion and did everything as t
I went to Midas for an oil change on both of my cars in two day and I was met with A very friendly person behind the counter and was treated with respect and was taken care of right away even though I did not have an appointment thank you Midas
Went into midas on old trolley rd because my window came off track. Never again will I go or send anyone to midas. Charged $164 to put my window up and didnt even use the right tape. The man over the phone told me I had to go to the store myself and buy so
"Speedy, efficient service. I recommend this location."
I left my car for an oil change. I was called that the job was finished before my appointment time!
"The gentlemen were knowledgeable, helpful, and friendly. While we waited, we went next door and had some coffee and pie at Perkins. Great experience! "
"I made my appointment for 9:00 the next morning. When I got there there was one guy ahead of me after getting him situated they got my keys and took my car in for an oil change. Then did a courtesy service check and had it back to me in 30 minutes, or just"
I had installation of Brakes & Rotors that I purchased. Two separate visits. Initially for the front brake pads & rotors. A while later I brought in the rear brake pads & rotors. Excellent work. Installed in no time at all.
Great customer service was helpful with all of my questions and offered me the Midas card to help out when I learned I also needed a new alternator.
Went to get an oil and the manager and his assistant discovered I had dangerous wear on all four of my tires. The wear was on the inside of the tires so it was un-noticed. The managers assistant was very professional in breaking the news to me he even went
"Every time I have work performed on my vehicle, the staff always makes time to make me feel like they appreciate my business. I drive past several places that could do an oil change, but I wouldn't shop anywhere else. "
Great day to have your auto/s serviced. What day you ask? Every day . Try them you will notice a positive attitude in everyone. If they do not have the ability to do the work you want they will tell you who to call.
Joanne is awesome. Very friendly.
DID A GREAT JOB. WRITE UP GAL WAS FRIENDLY AND PROFESSIONAL.
I enjoy coming here for my car services. All the staff treats me like family. I know I can bring my car here and not worry. Thanks so much!!!
Had a squeak happening when I offered my brakes. Midas fix it up quickly and at a very fair price Only changed my pads. They informed me that the next brake job I'd need rear brakes. This gives me time to save money for both sets of brakes. Im very thank
A little over two years ago the dealership installed a new 84 month yes 84 months battery. The vehicle did sit outside in the hot sun rather in the garage My wife used it to run short trips but it sat quite often for days without being used. The rest is h
"Customer satisfaction driven!!! And, my son just started driving, so it'll be the only place grill take his car. I couldn't be happier with my overall experience each time they work on my vehicles "
I always get the friendliest service every time I shop at Midas. The staff is very knowledgable and helpful. It's the only place I'll take my cars.
"Stoped in to have my car inspected before traveling this summer. They shown me what was needed attention and what was fine until I got back. As always, I find them honest and trustworthy. HIGHLY RECOMMEND!!!!"
It just seems strange that I receive special offers for things like oil changes right after you change my oil. And of course they expire well before I would be due for another oil change. Your prices are a little high too.
The staff was friendly and helpful. They installed my parts quickly and correctly. Really loved the service!
"Did a awesome job helping to save money on replacing a new tire I just put on a few week ago, got a nail in the side that couldn?t be fixed "
I would highly recommend Midas! They are always on point! Great service!
Went in for an oil change ! They changed the oil in great time. Very kind and didn?t try to sell me things I didn?t need. It?s One last thing I need to worry about! We will definitely be back ! Thanks !
Great service with a smile and extremely friendly office staff paired with experienced mechanics makes for a great shop
I?ve been going to Firestone near here and they?ve been getting worse. Decided to try Midas today and am very impressed! This will be my new shop!
"Purchased 4 tires for my SUV. The price on the tires were great. The guy behind the counter(David) was very helpful, friendly and knowledgeable. Completely satisfied with overall experience. "
Honestly my favorite shop around this area. Joanne is an amazing person and Justin is one of the hardest workers I've seen. Definitely coming back again.
Called on spur of the moment. Easy to schedule an appointment for same day. Very friendly and attentive. Would highy recommend.
Great customer service! Awesome staff!
Great customer service! Awesome staff!
They were very helpful and friendly. I also didn?t have to wait very long for my oil change!
"Excellent Service, Friendly employees. Would highly recommend!!!!"
"I Love Midas they,are the best in town. The prices are great and they do Excellent job. I will recommend going there."
"Extremely nice lady at Midas of Summerville,Joanne!!! Will definitely be back here to get my future oil changes done! "
The staff was very friendly and welcoming.
Stopped in for an oil change. The guy behind the front desk was great. Not only did he find an online coupon for me but he gave my son a little toy so he could play with it while we waited. They didn?t try to up sell me anything and did a great job with my
"I was thankful I was given a coupon for and oil change, filter change, checking the fluids and tire rotation...and I know it's 'just business' to try and sell your customers other things such as batteries, tires, replacing lights, etc...what hurt my feelin"
Midas was very friendly and helpful. Went out of their way to work with my warranty people who went out of their way to be unreasonable. Midas was very patient with me and the warranty company. Would gladly go back to this location.
"Service was timely and the price was fair. I had the flex pipe on my 2003 Camry replaced, and the work was performed as expected. My only complaint is that the tech did not remove the sticker from the new section of exhaust pipe prior to installing it. Whe"
Got an alignment with these guys. Good service and quality work! Recommend using these guys
"Trusted Midas for over two years. 12/18/18 mechanic explained price and problem and I scheduled appointment for 12/22/18. Arrived and was greeted with, ?You?re not going to be happy?. He went on to say Midas couldn?t do the work they didn?t have the tool t"
The service was great and wonderful workers.
They were very quick to get me in and made sure we were road trip save ??
"I keep getting your emails suggesting I ""make an appointment"" for an oil change, but any time I call I am told you don't do that and I'll have to leave my car. I was even told oil changes are low priority because you prefer more lucrative bigger jobs. Real"
"I made a bad mistake and went to Jiffy Lube, next to Midas on Trolley Road. After I realized my mistake, I tried Midas. Wow!!! I was so impressed! I had a great conversation with the staff. They helped me in a professional manner, gave me the technical inf"
I've been taking my car to this Midas location for a couple of years now and I have always received great service and good advice.
By far one of the best places to get service. Always get it done. Let you know cost before. Make sure it?s right always. Prices are always good. Always will get my work done there.
"Friendly, knowledgeable, efficient and caring"
Dave and the team at this location are always very helpful. I have been going to them for over a year and they have provided great service each time.
"Every time I come the service is great, all the way to the employees to my car being serviced. Recommend them always best in town! "
As my oil was changed your man checked my front end out and gave me confidence to evacuated from S.C. to Tennessee. I was told from another man my front in was in bad shape I needed to have it repaired. This is why I was concerned to drive it 1100* miles r
The experience was so nice and fast. I was impressed when they explained things to me and was eager to answer my questions
scheduled appt and in and out
Everyone at store was very helpful and friendly. Was in and out quickly. Will come back again.
"I needed my tire plugged on a Saturday morning and after 2 other stops and each having several hour long of waits, Midas got me in. I explained my son had baseball in just a few hours and they made sure they got me in and out so he wasn?t late. Very much a"
Need to discuss with Corp Office.
Great customer service. Great work.
"Was in need of a new cabin filter and was not able to afford the price that was first quoted to me. David the manager worked with me and came up with a price I could afford . Two days prior I showed up with a flat tire right before closing time,they worked"
I wouldn't go no where different ....David always makes me comfortable when am getting repairs done. He is extremely patient. Trusting mechanic shops are really hard to do but what I appreciate the most about David and his employees is that he takes me ou
30 min oil change and friendly staff. Will be back!
I am thoroughly pleased with the recent work you did on my truck. the only question I had was why my old tail pipe wasn't reused. I didn't realize it until I got home and looked in the bed of the truck and saw it there. No problems . I am pleased with the
"Class act service here at the Midas on Old Trolley in Summerville, SC. The gentleman at this establishment have been outstanding. One of the best car service places I have been in. David and his team are great!!We will be back. "
"Went for a regular oil change after arriving from South Carolina as I always do coming and going I change the oil. Changed the oil in south carolina, as always,they did a safety check for the trip no problems found. While waiting for my truck notice it was"
Always take care of me and do it correctly.
On sat 5/19 @ 2:30 pm I had a broken brake line on my 03 Chevy Silverado. David and his staff worked quickly and battled years of rust to make an emergency repair prior to the shop closing so that I could get back on the road Sunday morning to head back to
I had a flat and work right next door at Perkins. They put the car on the lift and showed me the defective tires before ever pulling them off my car. I was very thankful that they were kind enough to take the time to call me back over there and explain eve
"had a set of mufflers put on at this store and instead of putting pipe adapters to go from my 2in. pipe to the mufflers 2.5 in. pipe they just packed the 1/2in. gap with muffler paste, and I wonder why we couldn't hardly breathe in the cabin of the car an"
"Same day service on a timing belt, oil change, and water pump. Fast and efficient, polite and professional!"
I had a wonderful experience with the team at the Trolley Rd Midas! They were there early so I could drop my car off and despite the fact I believed I needed more repairs they only replaced what needed to be replaced:) I was updated throughout my work day
Customer service was fantastic and the oil change and tire rotation was the fastest I have ever seen.
"I went in for an oil change special with a tire rotation. Made an online appointment, manager called to confirm and I was set. Appointment was kept on time vehicle serviced and I was on my way. No problem with service. Tech did not air up tires as requeste"
It was Josh that made me choose this company to buy tires from. His upbeat personality and ability to carry on a friendly conversation without being condescending was a delightful bonus to the $5 he saved me. Lol! Thank you Josh and the amazing group of gu
The staff is very helpful and do right by you!
I always leave this place happy..thank u David ..these guys at this shop are extremely patient..i love that u guys showed me the problem not just tell me n charge me. And adding josh to them team was a good choice. He answer my same question i asked 15x w
So impressed! The service we received was truly unmatched. Highly recommend!
They worked very hard to get me in and out as quickly as possible. They have one of the cleanest shops I have ever seen.
"I'm new to the area and I was able to get my car in and repaired the same day. They are very thorough with explanations of the repairs and pricing was affordable. Great experience, I will definitely return!"
"Simple in and out job, never fails to impress.Real experts doing amazing work!"
This shop is the awesome service!!!
"First time coming to this Midas, and I had a great experience. Came in for an oil change and was seen right away! Great customer service and exceptional work. "
"Upon entry, I was welcomed like I was an old-time friend, though it was my first time. They honored the coupon I had, no extra fees, and provided solid advice for upcoming maintenance. They were not pushy, and obviously thrived on having the customer's b"
"Friendly, very informative on what was goin on with my car. Walked me through thoroughly what was wrong with my car. Fair in pricing"
My family always takes our cars here for oil change - very quick and reliable!
"Recently got an oil change at the Midas on Old Trolley Road, the oil was leaking out on the pavement 3 places that I parked my car. Took it back and the guy said something about a problem he told me I had but that had nothing to do with my oil change, so h"
I had www.palmettostatewrecker.com tow my truck that had lost its wheel. Midas had me back on the road within an hour. the price was resonable also.
Got there around930 was done really quick the girl up front was wonderful to speak to.the mechanics informed me of a weak battery which I thought was good alignment was great thanks guys will use you guys in the future
"Had an alignment done, people that work there are all nice.. took me right in.... appreciate it!! "
Service wasn't performed as detailed on my coupon...
These people are amazing and so happy to have them work on my car. They are the only ones I trust and feel like family....thank you so very much for all y?all do.
"This is my 2nd time here. I like this place because for a reasonable price, they change your oil and rotate my tires. The other places that I've been going to didn't rotate tires as part of the deal. There was a mistake with my billing but the service re"
This is my favorite Midas store. They are in a busy part of town so a lot of times they are swamped but never have I been given an estimated time and not had my services completed in that given time or less. All the staff are alway friendly and polite. No
"When I go to Midas, I feel confident in them that they are not going to run up charges, and will try to save me money where they can. Being on a very limited income that's very important. I know the job will be done and right."
It was discovered the tire had a nail in in it and I was ****** into their busy schedule in which not only was the tire was repaired but RJ also squeezed in an oil change. Mike and his crew do everything possible to be accommodating . Rating it against th
I have been to plenty of shops and midas is definitely the best that I've been to they have great customer service and anytime I have an issue they fix it without a problem. My whole family is mechanics but I don't have time to work on my vehicle and when
Services were completed in a timely manner. The customer service was friendly and polite. Although I had requested a tire rotation and it was also included in the coupon I provided but unfortunately was not completed.
"As a newer resident of Charleston, I am relieved to have found this Midas location. They're honest, friendly, & when I came in a second time David made a point to check up on how the car was running to make sure I was happy with their repairs. Always help"
Customer service is most prevalent here. My issue was immediately addressed and the fix was provided. Very knowledgeable and professional.
"I am a repeat customer, and I always leave Midas satisfied with their speedy service and quality work!"
Great and fast very friendly even shook my hand for my business that means something to me
Your managers were very professional and friendly workers did a good alignment on my car will used again!
Had my oil changed. They got right to it and finished quickly. Reasonable price. Plan on going back for my wife's car.
"Affordable, polite, and timely. The experience was great. "
Everyone at Midas was very friendly! I went in for a basic oil change and that's exactly what they did! And they did so in a very timely manner! My car was completed very quickly.
The time was a nightmare. I went in for a simple oil change got home and they forgot to put the cap back on after putting the oil in the was found in the engine. First nightmare the second I went in for oil change and to have slow leak fix now I wake up
"Went to Midas, 1674 Trolly Road Summerville SC to have tie-rod ends and lower ball joints replaced on my Acura RSX on 3-4-2016. Was done in only a few hours. When I returned home I checked out all their work and saw that the CV axle boot was struck/hit fr"
"I drive older vehicles so I am very familiar with auto repair shops in Summerville. Midas is the best. Great service, and techs who know what they are doing. Prices are reasonable too. Thanks!"
"Outstanding service. Identified and corrected dangerous tire problem caused by a Virginia garage. Got the out-of-state garage to cover all replacement/repair costs. I was back on the road safely by the next morning, no charge. Solved a real mess for me:"
My son?s 1999 Mercury Grand Marquis caught fire due to plugged catalytic converters. They replaced left /right converters * oxygen sensors. They also replaced the a/c compressor at cost. His car died completely 6 hours later. A NC mechanic was in disbelief
My son?s 1999 Mercury Grand Marquis caught fire due to plugged catalytic converters. They replaced left /right converters * oxygen sensors. They also replaced the a/c compressor at cost. His car died completely 6 hours later. A NC mechanic was in disbelief
The service team was very helpful and friendly. Thanks very much.
