Jay, Todd and Kelly are very helpful and go out of the way to help customers
Quality of the people and service
Will probably bring the rest of my vehicles here!
They are always sweet. And they keep you up dated on everything.
repair was completed faster than i expected
The staff is always great here
Excellent---Price--- Time In and Out---Friendly---Convenient
Quality of the people, Services and results
Kelly was friendly and very helpful, and Todd explained the tires I was getting in great detail so I knew I was getting the right ones for my vehicle.
Todd and his team always take care of my vehicles with the upmost professionalism and expertise. It is the only place I trust to work on my vehicles.
The professional manner they handled the issues at hand during my visit was great
I like this location and pleased with the service.
Employee's Courteous and very attentive to all concerns.
Todd worked me into the schedule and got it done quickly. Kelly is awesome, Jimmy is awesome and so is Blake. Great team
Making an online appointment was convenient and user friendly. The gentleman who checked me in was super friendly and welcoming. My vehicle was ready for me within less of an hour from the time I arrived. Perfect service.
Willingness to get me on the schedule.Price was in line with what we discussed.Everyone appeared concerned about my satisfaction.Positive Experience
Service completed in a timely manner
reat team reliable service
The time to provide the service to my car was very efficient and well explained. They always do an excellent job on my car.
Been going to Todd's shop for years, since 2010. He and his staff are great, fair, and do good work.
Jay and Kelly are always a pleasure to interact with and have an attitude that conveys that I am important to them. Jay really goes beyond just taking care of a customer. He researched an issue for me and it ends up that I may be able to get my car fixed through a recall somewhere other than Midas. Now that is great customer service. Being honest rather than trying to proffer business for themselves. My brakes were fixed the first time, and did not have to have follow-up adjustments. Thanks, Jany and Kelly.
I wish they tell me the price is not include labor for oil change .advertise oil change is around $49 but ended paid with coupon $83 .
It was a great experience. Quick and no up sells. Just the service requsted.
Good service with no problems. Good value for the money I paid.
Jay pitman went out of his way for me. Excellent service.
Previous questions covered everything
Staff was very friendly and explained everything. Very understanding when I was on my conference call outside. Checked in vehicle so I could continue.
Great people to work with
Every one was knowable, courteous and very helpful
It was just a good place to get everything you needed and was not ripped off and was able to get in and out with ease and satisfaction.
The staff were very friendly and helpful. They were able to fit my car in to accommodate me before a trip.
Friendly staff. Very thorough with me about the process. And they helped me with my application to get credit. They were all very helpful.
I will definitely be back. Been looking for an oil change place I can rely on and Midas really proved to me that they can be counted on.
The employee was very professional and friendly and told me exactly what I needed for my car. Tks so much for the service I received.The owner also was kind .
I asked Jay to price the options of replacing two tires or four for me which he did including the offer from Cooper to buy three and get the fourth tire free which turned out to be the most cost effective and what I chose to do. I also applied for and was approved for a Midas credit card with six months interest free financing which was very helpful for me. Kelley was helpful in taking care of the paperwork.
Friendly and professional. Did a great job.
Jay and the pro's at Midas here in Chattanooga are friendly, honest, they don't to over suggest services, and very good at explaining answers to questions. We have been customers for at least 5 years, and will continue to trust Jay and our mechanics at Midas!
Did exactly what was asked Friendly Felt I could trust them Timelinessmade recomendations but no pressure
I had my car break repaired, after being told I have to replace break pads, rotors and calipers on the front axle problem will go away. But it is back again the second day. I paid over $1100 with no outcome.
Jay is always friendly and willing to take time to service my vehicle.
Todd, Jay, and the crew did a great job taking care of my truck. I had a tire issue and they got it taken care of quickly for a fair price. They always give us great service.
I came in with one issue and left with two
I recommend this service in this location to everyone when I took my car in everything was explained to me that a matter of time of picking it up they fixed my car correctly I am very satisfied with the customer service and they make you feel at home.This place here feels just like family friendly faces they smile they talk with you and they get the job done I will return for work to be done on my car as needed thank you all for your service and doing a great job there keep it up our recommend you all to whoever needed something done on their car if you all can fix it no matter what the problem is I need to take it to you all I will share this on Facebook as well and other social medias thank you all oh PS ask about the smoke bologna when you going in and ask for Jay LOLSincerely Ms. Sanders
My car rides so nice now. And is quiet again
Pricing not at all competitive. $200+ for a one year warranty battery and installation. Two year replacement for $90 at WalMart with free install. Shame on me for accepting the explanation that "everything is much higher now" and shame on you for overcharging by a factor of more than two.
Great Staff Very Helpfull!
This location has very skilled and qualified mechanics. I have come to know them very well. I have been going to them for a long time. I trust them.
Lisa Linda and Keddrick B
I was a walk in and they still took my car and worked on it and the nice lady took care of me and drove me back home to East Brainerd so that I wouldn't have to sit there and wait.
Because I have been going there since I had my car.
Kelly and Jay were very friendly and helpful with my situation.
Kelley was GREAT!!!! She helped me understand what I needed and made it easy.
Caps missing on all four tire after tires replaced,also air conditioner caps missing as well.
I trust Jay Putman and his crew with both of my vehicles. It’s easy to get service at Midas on Lee Highway.
Friendly staff, clean environment and communication was clear. Staff went above customer service.
Provide discounted rates for disabled customers.
The work was completed quicker than I expected. The car is running good. The price was in line with what I expected.
The service individual was very professional and kind in their explanation of my car challenge. I would recommend this shop over any shop in my city!
Get it done in the promised time frame
Could have not asked for better all around service.
Jay ordered my tire and had it installed in an efficient manner.
The guys are always awesome there. They are very straight forward and very friendly. They always check my vehicle over and if there is something that is going to need to be replaced they let me know if it’s an ASAP thing or something I can hold off on
Great people great service
Awesome service and knowledgeable staff on the car. Explain the details of the issue of the car and how they will fix it in the time they said it will be fix.
"Wow. I am impressed! After the passing of my father last May, I have been hesitant to take my car anywhere without getting taken advantage of. Todd and Jay did a wonderful job of fixing my car and being honest with me and giving me a fair price. I could cr"
I will never be back!!!!!!
"Jay and crew were great,efficient and friendly."
Jay and kelle.have Great customer service .Jay broke everything down from detail from detail about what problem that i have with my car. The most important to was their Compassion for people i will be going back soon.
I was on my way from Iowa to Orlando for the Citrus Bowl game & my truck was making weird noises while pulling a trailer. Jay was able to figure out that my brakes were shot & was able to get them replaced & on our way. He & his staff made me feel really
Had a check engine like which 2 other garages could not resolve. You guys diagnoses and fixed the problem. One issue was an out of warranty catalytic converter that Midas installed 2 years ago. Jay was under no obligation to honor the warranty but did s
Amazing and makes the process smooth highly recommend.
Jay and his team is so amazing! He always makes sure I understand what's going on and always makes sure to give me the best service. i appreciate you guys!!!!
I brought my car in for an oil change and also to check my tire sensor. I was impressed with Jay and the mechanic that serviced my vehicle. I will be back for future service.
"We were traveling through Chattanooga on our way to Destin, FL this past summer when my daughter's car overheated. We pulled into a parking lot not know what to do or whom we could call for help. Luckily we found our way to the Midas on Brainerd Road whe"
Took my antique in to have a muffler pipe wielded and now it doesn?t sound like a hotrod anymore.
The team at Midas is always friendly and willing to help. Jay is easy to work with and very reliable. He provides you with a clear understanding of what's going on with your vehicle and quick turn around times. Im always pleased with the service after I ta
"Jay and team were excellent. Explained my options, and got me back on the road."
I have brought my cars here for years. To the point diagnosis and fixed right. No unnecessary work. Love the work these guys do .
So we were traveling from out of town and we were having break issues we thought I called when we were an hour out to see if they could get us in Midas said yes we can and I will be looking for you they got us right in when we arrived and they diagnosed th
"fixed my van in a short amount of time,very nice,polite people.fair pric,great service.highly recommend!"
Service was great i would recommend this place to everyone jay was the best he was a big help they got the job done thanks
"Todd and Jay look after my car, I know I am in good hands with them and the staff. They keep my car in great shape. Above and beyond service. "
The folks at the Midas on Lee Highway got me in quickly and tuned up my car. Friendly service.
I had coupon for $49.99 synthetic oil with free tire rotation.They didn?t rotate my tires . My check engine light came on and regular maintenance light came on. I refuse to go back and let them do anything else to my vehicle. My appointment was at 2:30 ..I
Go see Jay at Midas on Lee Hwy he will get you fixed up.
"Despite the fact it was extremely busy, Jay was professional in answering my questions and explaining things to me. I only go for routine maintenance, but it is always a pleasure dealing with a service manager who takes care of his regular customers."
"On my way to work I got a flat tire. Your quick and professional service just saved my day, I was out in less than an hour! Thank you so much"
Jay called and said bring it in Thursday and it would be ready for p/u Friday. Took my car and dropped off at 11:30 a.m he told me then it would be a few days. He gave me an estimate on the service price said it would be close to my friends and the next da
Customer service was great and the cost of the catalytic converter replacement was less than half of what the Kia dealer wanted. Thank you Midas.
"I came in to get my Brakes and Rotors replaced. They immediately waited on me with a smile. They asked for my first name, after that we were on a first name based. The staff was very knowledgeable about my brakes and my care needs. I will be coming back ne"
I came in for an oil change and I have a hood that doesnt stay down. They put in full synthetic and got my hood to close again. Every one was kind it was super clean and it was under 17$
Really good and really forgiving
Great place for good service
Replaced mufflers with Flowmaster Force ll
I took my Ford here a year ago to have brakes done. They did such a great job that I take my Dodge here for everything. Jay is so friendly and professional. I knew how much it was going to be before they did any work. They let me know if there are any extr
"My daughter and I used this Midas to help us evaluate a used car about a year ago. It was an honest evaluation and all went well, it was much appreciated.After my daughter had a bad experience with a bogus ""engine leak"" and up-sale at another oil change bu"
"Todd, Jay, and the team are great. I trust my car to them. "
"I called this store and had the best customer service starting with the phone call with Jay Putman. He was so helpful, honest, and kind in my situation and I will always come back to his store. Fantastic service!"
"I bring my car to Midas for everything. Todd, Jay, and the team are friendly, professional, and most of all HONEST. My car is in great hands with them. "
"I was referred to the Midas location on Brainerd Rd, and I'm very glad I took my Toyota truck there. I was surprised at the level of service I received. The guys went way beyond what I expected and I couldn't be happier. From now on I will refer them to my"
"I only had an oil change with tire rotation on my recent visit, but still, am a very satisfied customer and will not go anywhere else. Jay is the best to deal with!"
Have been doing business with Todd and Midas for several years. Have always been treated with respect and repairs done in a timely manner. Cost of repairs reasonable.
I totally trust the care of my car to the staff at Midas. Todd is an outstanding manager and an awesome honest human being. I am grateful to have found them for my automotive needs.
Jay did a great job getting me a good deal. Was very helpful explaining what was going on. The work was done quickly and my brakes felt great after.
"I can?t thank these guys at Midas enough today!!! I?m in town for a baseball tournament and staying at a local hotel. When I came to my car this morning, my tire was flat!! I brought my car in and they found the leak immediately. While waiting, Garreth was"
"As usual, the Midas Team did an excellent job on my vehicle repair. I took it in for a brake inspection and flush. The sloppiness in the system was identified and corrected, and now I have restored confidence in my braking system. I highly recommend them f"
Thank you for your thoroughness and honesty!
"Great, reliable service as usual!"
The managers have great customer service. They are honest and tell you what they did or what needs to be done. I highly recommend this Midas.
You always do a great job at a great price. Thank you
Midas has taken care of my vehicles for over 10 years. They?re honest and thorough. I won?t take my vehicles anywhere else!
"It is a awesome to find someplace that I can totally trust my car to. The staff is friendly, knowledgeable, and fair. I have seen a lot of examples of total honesty from the staff and in today's world it is an exception. I highly recommend this place, it's"
"I trust the staff at this location. It is great to find service that is honest, reliable, and friendly. "
Great service and the work was done in a timely manner.
"My mechanical diagnostic was 100% accurate. The part wasn't available, but was ordered and installed in a timely manner. I was satisfied with the price and Customer Service was EXCELLENT!"
Made appointment online and was in and out quick.
"Every time I have brought my car to this shop, the managers and employees are all very nice and welcoming. They make sure to explain everything to you and help in any way they can."
"Friendly, Knowledgeable, Trustworthy Establishment. Great Advise, No Pressure."
Everyone who works at this location is very nice. The owner is helpful and friendly. Jay has gone out of his way more than once to offer help with quick fixes on my car. Thanks for being awesome!
"THE GUYS OF MIDAS ON BRAINERD RD, CANT THANK YOU ENOUGH, FEEL SAFE WITH THE NEW UPDATES ON OUR UTILITY TRAILER. THE WIRING AND THE LED LIGHTS. AWESOME . FEEL SAFE ON THE ROAD. THANK YOU, THE POSEY'S"
This is my first oil change and tire rotation on my Nissan (replacing previous car where I have had service for seven years). I completely trust Midas to take care of my needs and treat me with respect. I will not go anywhere else!
They don?t try to upcharge you for stuff you don?t need like the Chattanooga PepBoys. They are honest workers with fair prices.
"Midas reviewed my brakes and found them in great shape when a tire place told me they were bad. They were not. Midas could have taken me for a ride but they didn't. This place is honest and has my business from now on. Integrity, honesty, and compassion fo"
I trust Midas because Midas takes good care of my car. I took my car to another car shop and they charged me a 100 dollars to tell me nothing was wrong with it. I knew something was wrong because it kept turning on and off as I drove. After 3 times of that
Works perfectly. I had the door brought to them from Toyota and now it works properly.
in and out as expected. Was lucky to get right in because others were involved with school starting.
These guys were all really polite. I had to have a valve stem replaced and they really took care of me. I highly recommend them if anyone needs anything of the sort. Thanks everyone at Midas. Especially Jay and Conner
"The job was done quickly, efficiently, and affordably! That was my second visit and I will definitely be back. "
Appointment was done quickly
"They are Honest and Trustworthy about anything that needs done on your car. Love that it doesn?t take them long at all to fix my car! If they see anything else wrong they call and let you know, instead of not telling you. "
Love Todd and the crew always great work.
"It took close to 4 hours to get an oil change-as I sat there waiting. Next time I?ll call before an appointment to see if they are running behind or are on schedule. Happens again, I won?t return. Otherwise very friendly. "
The other day my youngest daughter and I were at the carwash on Brainerd. I had left my keys in the ignition without it being on...so needless to say after 15 min my car wouldn't start. I asked everyone at the wash if they had jumper cables (I took mine ou
Excellent car service. The Staff is very friendly and informative
"The management and mechanics at the Brainerd Road Midas are the best. They are professional, nice, and most of all , competent. I highly recommend them for all of your car repair needs. "
"Another positive oil change experience, with thanks to Jay. He always gets my car in the service drive in a timely manner with minimal wait time. Jay is very easy to do business with."
"I needed a brake light replaced and they fixed it quickly, professionally, and economically. I would not hesitate to take my car back to them."
"If I have a question of any kind about my car, I always run to Midas in Brainerd. "
"Had a water pump go out Thursday afternoon. called to get an appointment for Friday. Took it in Friday am, they called me with a estimate at 10:00 am ,it was done by 3:30. Great job at a great price."
"I took my car in because I was having problems when I braked, the car would shake. Jay, the service manager let me know that my rotors needed to be done but I had a much bigger issue, the transmission was slipping. He advised that I needed to take my car t"
Every time I come with a small or big problem they treat every concern with proper care. They find resolution and price matches the work they provide. I have been trusting Midas with my car needs for a while very happy with all the services rendered.
Every time I come no matter if little problem or big problem they show compassion and find the best reasonable price to get fixed and issue resolved and always friendly . Very pleased with there service so I continue to come back for more services.
i will recommend this place. you can use coupons.
"I have had such amazing experiences with Midas on Brainerd Rd. The workers are always professional, timely, and efficient. Jeremy has really worked with me on assuring I can get my car back in safe, driveable conditions. I will get all of my needed car wor"
"Top notch customer service. Friendliness staff I have experienced. Service quality, wait time, and pricing A*. "
"I have been bringing my vehicles to Todd since I was a teenager. I have always trusted Todd and I trust the team he has built at Midas. I bring my vehicles for routine maintenance, etc and trust him with moding my Mustang GT so that says alot. I plan to co"
"This is the best place ever to have your car work done. They are so nice, knowledgeable & reasonably priced. "
"Jay always gives me the best customer service, explains what diagnostics will be run, and calls with the results. I trust my car explicitly with this particular Midas."
"Honest, trustworthy owner, who goes out of his way to help in any way he can."
I would not bring my car anywhere else but Midas on Brainerd Road. Todd the owner is a very likeable man and very honest man. They are very knowledgeable about anything on your car and it would not do any work unless it was very necessary. You are treated
Brought my wife's car in with some vibration when braking. Picked it up the next day vibration free and inexpensive service bill
"These guys are 100% the fastest working, fairest priced mechanics in Chattanooga. If you're like me, it's really easy to feel like you're getting the runaround with an auto-shop and it's impossible to know if you're getting a fair price. Well, after trying"
"There very good at what they do , make sure you understand what?s wrong with your car.. todd and his crew are very respectful always nice talking to you and the most I really like about them is they listen to you never interrupt so they get a good understa"
I appreciate the honest analysis of what my van needs. Todd and Jay are a pleasure to deal with. I am always satisfied with the service and most often surprised that the cost is usually less than what the specialty shops charge. All employees are courteous
My car was almost dead on the road. I brought it in toward the end of the day. I received a very friendly greeting and enthusiastic service. The problem was diagnosed and fixed by the next day.
"I have taken my vehicles to Todd Matthews at Midas since he first acquired that Franchise. I trust him and his people implicitly. He has serviced my Automobile needs for more than 15 years. As long as Todd is there, so will I be there. Extremely honest and"
Yes!I have satisfying work from Midas
My car stop working on me right in front of Midas and they got me right together I so love this place I'll be going here more often their the best ??
I put a poor review on this site accidently for the Brainerd Road location that was meant for the Market St. location downtown. Please accept my apology to the Brainerd location. They called me today wanting to make things right if I had a bad experience
"I stopped in while passing through for minor work on my car and they told me that my car had serious problems requiring hundreds of dollars. Paid a horrible fee for no work done, took it to my own mechanic who found no problems. They tried taking advan"
We had our car checked out for 95 few and said we needed a transmission. We found out later that it only needed team fluid. After 600 we pulled out car out of there. They flat out lie. Reporting to BBB and Midas Corporate
I have taken all my vehicles to Todd @ Midas for the last 9 years. He has always been honest. I feel like I am pretty knowledgeable about car repair and I would never hesitate to let Midas do work for me. Highly recommended!!
Had a cold air induction kit installed here, and had to do some modification to make it work. Other than that great service
The reason this location is so special to me is because of Todd(the owner). This is now the third time I have been to his shop and I am more impressed every time I go. He treats every one with respect and dignity. As a single woman who is a widow he is som
"I have to say, this was by far the most pleasant vehicle-servicing experience I have had. Wonderful customer service, major improvement to the handling of my vehicle after being aligned and tires rotated, and the considerate mechanic that tended to my van "
i always go to Midas. i trust them to do everything that should be done to keep my car running well.
The Midas on Brainerd Rd. has great service and I trust them with all of our cars.
