I always use blended. They REFUSED to use it. Made me purchse the synthetic. I also have to supply my own oil filter. They still made me pay $20 towards it. The desk guy REFUSED to do as I asked...BLENDED. he woudln't answer the phone when I tried calling several times.........after we had a tense conversation, he went in and complained to the guy working on my car. They never mentioned what or IF they found anything wrong with my car...........won't go back again!!!!!!!!! Told them I would turn them in. They didn't care. I have NO idea what they did to my car!!!!!!!
This was the absolute fastest I've ever gotten in and out at an oil change place, that's not a drive thru type place. Friendly and knowledgeable customer service. Will definitely be back!
My tire sensor came on I was told they added air and it went off ad soon as I got in my vehicle it immediately came back on or never was iff
My appointment was made last minute and they were able to accommodate me. Clerk did not try to up sell me on services needed. Price ended up less than I expected!
Took 2.5 hours to complete my oil change when I was the first person there, had an appointment and was told it would only take 30 mins. They tried to say my van was leaking oil but it never had before and there is no oil on my driveway so I felt like they were trying to get a extra sale and push it on me
Great price on oil change and took time to explain potential issues.
Just waited to long to do anything. I think you need more mechanics. You had one guy working and one guy sitting at the desk!
Have used Midas for several years and have always been very happy with the service
Very friendly service vehicle was done in a timely manner
Front desk rep was friendly and welcoming and was happy to help/ serve me.
Everybody really chill and professional
They were straight to the point with price. We're VERY fast, and the guys were really cool. Great conversation!
Even though I didnt make an appointment, I got right in and my oil change was done quickly.
When you replace brakes and rotors honor your warranty and do not make the customer pay again for labor when they already paid for the service. I will be getting a lawyer involved
I brought in a coupon for a conventional oil change. After taking my car back, I was told that my Hyundai Elantra required 5W20 and that was a synthetic blend which would cost another $5.00. Because I had been there before and didn't experience this issue, I asked for an explanation and was told by Antonio that 5W20 didn't come in conventional oil. I needed my oil changed so I approved. Today I looked up on the internet and discover that 5W20, 10W20, and 10W30 (all recommended for my car) are available as conventional, blend, and full synthetic. So why was I mislead and charged more? And why was the additional charge listed as $1.19/qt for 5-quarts which is inconsistent with the 4.2 quarts capacity of my car when you are pumping this from a large container and not actually opening 5 individual quart bottles?Furthermore, I run 35lbs tire pressure which is 2lbs over the manufacture's stated amount; but without asking, my tires were reduced to 32lbs which isn't even what is on the placard. Obviously this needs correcting and an improved process put in place.
They were flexible with my appointment. The staff was awesome and helpful. They kept me updated during my whole appointment. Prices were fair and service was done on time.
Oil change was quicker this time than it usually is and the online coupon made the price reasonable.
Customer service was exemplary, and Sheena at the desk was very personable. Very helpful.
The people there were friendly and knowledgeable!
I scheduled a 10 o’clock appointment . My vechile did not get pulled back until 11:45.. I don’t get the point of making an appointment if it’s going to take that long just to get started
Oil change takes too long
Have more skilled mechanics.
I thought the price to install the exhaust I wanted was very high considering I brought the exhaust and the brackets to mount everything. There was no welding involved.
Good customer relations, quickly in and out
The workers were very friendly, and they really explain to me what was going on with my vehicle when they got it out in a timely manner
I booked the appt online after hours and received an email that they would contact me at opening to confirm. After waiting an hour, I called and they did not have my appt information but said I could come in. I waited for over 2 hours to be told what the problem was and estimate cost. My husband knows mechanics and verified the cost of the part(s) and confirmed with other locations. The labor cost was fine - high, but fine - however, the part(s) were over 100% of actual cost and triple the cost to repair at other locations. The lady who checked me in was very nice and the man who spoke with my husband was fine, but was frustrated that I was waiting for hours for an assessment and see him standing there smoking inside the garage area without any urgency.
I have been using this Midas location for over 20 yrs because of the excellent service I have always received. In addition, I trust them to tell me exactly what my car needs, and not try to sell me unnecessary services.
Fast service with no appointment.
Not enough room for a motorhome.
They easily ordered the part from the dealership and fixed my car a day earlier.
The service they did and the tire rotation and The wheel Alignment in the service techs in the counter guys are just awesome
I’m a repeat customer for brakes on my Honda. Staff is always friendly and knowledgeable. They get my car taken care of and get me back on the road. Thank y’all 😊
I was very pleased with the overall service that I received in your Midas I will probably come again thank you
Personal but very helpful and professional.
Communicate well and give you options.
I checked my brakes prior to making appointment. (They appeared good). After your inspection, I was advised that I needed new pads and rotors, to the tune of $562.27. I questioned this and was told that the rotors were out of spec and that my pads were worn down. I advised I would let you know. I then went to another reputable mechanic in Clarksville and was advised that my pads were virtually brand new (I just recently purchased vehicle) and that my rotors were fine. I was curious as to why Midas would try to get over $500 from me when that service was clearly not needed???
Check in was very simple. The associates were very informative and let me know what was going on with my vehicle.
I do appreciate being able to get my car in quickly. Stephanie explained what was wrong (that the compressor went out) and mentioned what they were going to do to our car and within a time range that worked out great.
Knowledge of vehicle issue. Fixed it. Always professional
The issue I had with my car should have been addressed at the dealer. Midas was not the best place for what was wrong with my car.
They was very courteous and friendly. And, when they discovered the problem(s) with my vehicle. They was very knowledgeable about solving the problem(s). So, I have no complaints. I'm highly satisfied with Midas, their employees and everything
"I went in to get my truck fixed because it wouldn?t start, and they charged me extra because more work needed to be done. Once everything was all put inside, the truck still didn?t start but I had to pay the them the labor of so called fixing it. Then I ha"
"I went in for 2 tires but ended up buying all 4 tires. I was extremely satisfied with their customer service and their techs were awesome! I highly recommend them. Thank you so much for helping me out, you guy all went above and beyond my expectations. Tha"
"My old rusty exhaust fell off coming from Georgia onto the Tennessee highway on PCS orders to Campbell. Took it to the shop and said I wanted my truck to be extremely loud. They put 2 1/2? pipes with 8? tips like I wanted, and now I have the loudest truck "
"RUDE MANAGERS, TO ME AND MY WIFE. I BOUGHT THE WARRANTY FOR WHAT"
TOOK MY $1500 AND MESSED MY CAR UP. NEVER COME HERE. I BOUGHT WHAT I DIDNT NEED WITH A WARRANTY AND THEY NEVER DID THEIR JOB
NEVER FIXED MY CAR. NEVER HONERED MY WARRANTY. NEVER REFUNDED. STOLE MY $1500. DO NOT SHOP HERE. WHO WROTE THEM FAKE REVIEWS
Scheduled an appointment only to be told I won?t be seen for another Hour and 30min.. Bring my car back I?m told I need an appointment and won?t be seen cause their booked on this day.. straight garbage? appointment or not your crapped out !!
These were the only group of people who figured out what was wrong with my car and would not let me drive away without knowing that my car would not break down again!
"For the last 10 years I've taken my car to the Midas on Riverside drive for everything. From simple management needs to bigger problems. Been through several managers. Have had a few issues with some managers, but not since Sam has taken over. Sam says I a"
"The employees were very welcoming and professional! They took a look at my Cube, told me what was wrong, fix the problem within an hour. They saved me over 1100$ compared to the dealership!Great job, I will recommend you all over town!"
"So went in Friday morning @8 to have so work done and was told the parts hadn?t made it there yet and it was 2 hours away I made the appointment like the week before, WELL you could have called and told me that before I got there being that you were alread"
I arrived my appointment and Samuel was there waiting on me with that BIG smile of his. They took my truck to the back immediately for the oil change and tire rotation. 20 minutes later I was pulling out of their parking lot. Another Great experience for m
"They are liers and will do anything to cover themselves other than admitt fault and fix. I went in for a issue they fixed what they wanted to per 1/2 *** inspection. They coached us into the finance payment plan, which they probably received the commission"
"The gentleman at the counter looked like he just rolled out of bed. He had animal hair on his clothes, looked like he didn?t want to be there. If that is the face of Midas I won?t be back. "
"I came into Midas to have an exhaust fixed along with a headlight, and oil change.While getting ready for my trip out of town, I noticed the same headlight that I was charged $125 to fix was never fixed. I called them to fix the issue and I was told there"
"Now that it?s hot?**** you. Still never fixed my **** or honored my warranty. **** MIDAS AND ESPECIALLY THE ONE ON RIVERSIDE IN CLARKSVILLE TN. I believe my contact info is in ALL of my reviews ****** *******. Done ****** my ****, that was $1500 ******* do"
All vehicles are serviced by this Midas. Never had problems with any of the work done. Continued patron for all our vehicle needs.
"It was good service, but very expensive.and it took three hours to get a muffler put on."
this place is awesome. i was told by another shop i needed a new transmission. the manager Samuel told me he would have his techs look everything over to make sure i really need one. well turns out my transmission fluid was low and they added the fluid and
My car still isn?t fixed and I haven?t heard anything from them or corporate. My a/c does not work properly and it?s obvious they won?t even honor the warranty I purchased either.
My car still isn?t fixed and I haven?t heard anything from them or corporate. My a/c does not work properly and it?s obvious they won?t even honor the warranty I purchased either.
ANYBODY GOT $1500 THEY CAN THROW AWAY. And I bought the warranty as well. I quote unquote got a new AC and the warranty. Only to be sitting here with my car in worse condition. I have never
The worst ever. DO NOT COME HERE. They took my $1500 and didn?t do anything but make my car worse.
After reading all the Yelp reviews after I got my so called service I should?ve never came here to begin with. Do not waist your money here. They did not fix my car. It came back worse. And they won?t do anything about it but give me attitude!!!
I PAID $1500 and they did NOT FIX my car. I came back in worse condition. The manager should be fired with his rude funky self. I don?t even want to take my car back to that particular one at all. They basically robbed me legally and told me to just deal w
"I only put 5 stars so I can be at the top on the from page. This is the worst place ever. They didn?t fix my car and they have my money. It?s a pandemic and people are broke for you take my $1500 and give me nothing in return. I?m Yelping, Facebooking, new"
I brought my car in for my AC. They told me I needed a new one. I paid $1500 for it to come back in worse condition and they won?t even try. The customer service was awful and rude. I will never recommend this place and will campaign until this is correcte
The guys there were unbelievably kind and explained everything to me prior to having everything replaced. I was so concerned about the condition and they did their best to work with me and keep me informed. They let me ask any and all questions. Very glad
Went to get a price check for an alignment. Put on the rack to check out. Started the work without even telling me. After i told him i wanted to put my new tires on first so I would come back the next day...smdh..things went dfown hill. Ok first off he sai
Great experience customer service was awesome
This is the best repair shop I have ever used. The guys here really take care of their customers!
"My mothers 2004 Chevrolet Cavalier has seen better days. It spent 10 years in Michigan and the exhaust fell apart. Midas was the closest exhaust shop to my home, so I wired up the exhaust and had her follow me to the shop. They got her car on the lift i"
Had my all my ball joints replaced with parts I brought in upper/lower and tie rod inner and outer. Cost about $1200They were not installed properly the pins were not all the way in on any of the locking nut. I asked why is that their mechanic said that's
"I came in to get a tire change and was not once asked what kind of tire I wanted, I was just given a price, and obviously it wasn?t cheap, $197 for one tire on a 2002 Jeep Liberty Sport. Seems like they saw a little confused girl and took advantage so they"
the service was great. Will do business with midas again
Always pleasant when I come in. Never have to go back to have them refix something.
"I had to have serpentine belt done and oil change, was done quickly, no problems. People were polite. I been with Midas for 30 years, used in different states. But still always honest and worthy of my business. Thank you Midas! Keep up the great job!"
My car is supposed to have 7.5 liters of oil but the mechanic only put 5.5 liters in the car. After driving for 1/2 mile my oil engine fill light came on. I had to take car back. Also, I did not have the mileage input into the system, so there is record of me getting oil replaced but no record of mileage. Lastly, this Midas usually gives me a printout of what was checked, and what might need to be re-placed. No such printout, no idea how much left on braking pads. Washer fluid not filled.
I had a engine put in Trail Blazer took them 3days. I was so happy. I was using my wife SUV and I was happy to have my Trail Blazer returned. Excellent Job. 100%
Ive no complaints they do a great job
"Please do not send me anymore coupons for Midas. I have been getting my oil changes at midas for years, but the last time I went there they would not do a conventional oil change. I called the 800 number to Midas and Midas told me tuff. It is a rude way"
I went to mitis muffler for my oil change very professional people quick service in and out.
Will never return for any service you charge for things that are not necessarily
The service was done in a timely minor and the staff was very friendly
I have been going to this midas for 10 years. I have taken 4 different vehicles to them. Today I asked for an oil change and tire rotation. I also asked could they put some air in the tires as they were low. When I got back in my car the low air tire indic
Love the customer service
This was the last time you will over charge me. I have been a loyal customer for years to this company.But this was it trying to make me pay over $1000.00 dollars for something that was not wrong with my car. Your mechanic said it was the support arms on t
Got in and got out quick. Work was reasonably priced but got even better when the lady who I scheduled my appointment with informed me about the online coupons which saved me a decent amount of money! Will be back for sure!
"My Grandfather would be happy of the work done to his truck. The care,respect and compassion given was amazing. Thank you very much."
Any concerns/questions I had were answered and inspections seemed thorough. The work was finished in a timely manner and my car is running fine.
Did not like the service did not do everything
Very Courteous and took their time to make sure the job was done correctly
PLEASE do not waste your time!! They will ***** you completely over. They didn?t fix what was wrong even after me spending almost 2000 dollars. I will never refer anyone to come here. If you go here just know you will leave unsatisfied and ripped off. They
The technician lied and said my rotary where bad and I only needed brake pads. Why are people so dishonest
I drive an older model vehicle. The main drive belt would come off when it got wet. There are a number of pulleys on the belt. I returned to Midas each (6-8) time the belt came off. They have replaced 4 of the parts the pulleys drive - each time charging
I wouldn't even give them a star. Couldn't fix my problem. Left my car all tore apart when came to get it. Sloppy work.
Told me 120 then it was 174 dollars the kid said it took less then 45 min. 18 for parts the rest labor. A quote for oil pan gasket and just the ignition switch. Over 800 dollars. Said I need a rear seal. Motor was already rebuilt. they charge more labor th
"Very friendly people, and great service."
"A day after oil change, I noticed small oil spots on my driveway. It turned out that the oil plug was not tightened properly, and oil was dripping out."
The worst experience I?ve ever had
"I have been a customer of Clarksville Midas for 10 years.On this visit I noticed new equipment, new staff and a cleaner Midas.Everyone was cordial and helpful.The Technician checked and serviced my car thoroughly. I got just the service needed at this time"
So glad Scott is back. Miss Lucky. Scott tells you the truth up front. No hidden fees. They fit my car in no matter what kind of jobs they have going on in an expedient and pleasant manner.
Always courtesy and friendly and does exactly what I ask for. They do not push extra on me but just inform.
"One suggestion - when quoting a price, the employees need to say plus tax. I was quoted a price without tax but I thought the tax was included because he said total price. Otherwise a good place to go."
"My 2001 silverado had corroded brake lines ,as most of them do at that age. Every one wanted a crazy price to replace them, (Me supplying parts)Most shops would not use my parts.This shop was courteous ,knew what they were doing and pretty reasonable on ti"
"Unfortunately had to wait ALL day to get my car fixed, but it was worth having a car that runs correctly and quickly. I also dont mind the company of the helpful honest and friendly staff "
"So regardless if the tire rotation is free or not, when you ask to have it done, that?s what you expect. So just like last time I marked my tires and once again you DID NOT rotate them like you were ask and then told me that you did. I?m not sure who wrote"
I had a very good experience making an appointment and getting in quickly for my oil change. The friendliness of the staff was definitely a plus.
The men at Midas have always done great work on my vehicles. I stopped in for a fuel induction service there about a month back and the service did the exact opposite of what it was designed for. Thus the car stalled on me frequently. I then requested that
It was excellent service they went ahead and actually gave him an oil change even though they were getting ready to close in like 30 minutes they were quick and gave me the best deal I would definitely recommend to my friends and family
"I was told when I arrived for a follow-up apointment, there was no technician that day. Does Midas want my business? Or maybe, I'm just a nuisance to them!"
Great offer of oil change and tire rotation for $59.99 with fast and friendly service
Phenomenal customer service and works fast
I am loyal to them because they always take care of me and my family. Even when they make a mistake they own up to it and make it right the best way possible and it?s good quality work.
Midas is great. I can drop my car off at lunch and pick it up after work. Front brake work and oil change. Prices were more than fair. They?ve actually taken care of my elderly granny?s car needs for a while and shown her such kindness. I highly recommend
Have always taken my vehicles there. So far so good! Thx !
The employees were very nice and professional.
Love Midas. They do all my oil changed and tires changes
Great service , friendly staff , quick service
Two of my tire pressure gauges were broken during installation & it?s going to cost me $150 to replace them. They were working fine when I took the truck there.
Went in with a noise in front end . Needed wheel bearings. Got Quick service
"Scheduled brake work on my Jeep took a bit longer than I expected - but I'm not the one answering the phone, waiting for parts, coaching the techs, writing estimates, etc.. This shop is always fair and honest, always treats people kindly. And we've never h"
Friendly service honest mechanics
Customerservice is always OUTSTANDING every time I go in. I also love how they discuss everything that is going on with your vehicle good and bad. Prices are fair for the most part. Definitely recommend them to anyone looking for quality service.
The Phone # Listed is WRONG for Midas at 411 North Riverside DriveClarksville, TN37040The Correct Phone #: (931) 552-7400Repairs were Pricey - The brake job took 6 HOURS, waiting on the cars ahead of mine.
"I've gone to Midas for my oil changes for years, and I've always loved it until the last time I went. I was told I needed new calipers, which were out of my price range at the time, so when I declined the service, they must've been unhappy I said no becaus"
It took an hour for a scheduled oil change/tire rotation. Nobody was moving with any sense of urgency.
Always a friendly experience!
I was helped by Jordan and Danielle. This was the nicest shop I've been to as far as wait and service. They had no problem scheduling my appointment. Was in and put in no time.
"Great, cheap and quick service. Danielle was sweet and answered questions about time frame and tires "
"Always professional, always truthful. They keep our older vehicles on the road. "
Fast, excellent service, as always!
Got in quick and had my oil change. Didn't take all that long and was glad for the TV and Wifi.Good service--- definitely going back.
The service was well and adding brand new rotors as well.
"I have been a Midas Clarksville, TN customer for 7 years. On my recent visit, and every visit has been satisfactory. The friendly staff provides good service at fair prices. I am charged just what my car needs and nothing more. I appreciate this honest ser"
This was the worst shop ever. I was charged for work that wasn't done. And they didn't put my motor back together correctly. Then they wouldn't stand behind their work. But they are smooth talkers.
Always friendly service and able to get my wife and I in for oil changes even if they're appointments are booked for the day. We have to wait a little longer with out an appointment but they always get it done!
"Have trusted our vehicles to the guys at Riverside Midas for years. Trustworthy, which is #1 for us. Their excellent work keeps our older cars on the road. "
I absolutely love this shop. They are friendly and they fix what's wrong and don't lie to you about it. They are very honest about their work. I would recommend anyone to them.
"Affordable, always professional. We drive older cars, so the regular oil change plus inspection gives us peace of mind. Have always been treated fairly and honestly at this shop, over the past 4-5 years."
"The guys at Midas are the best. I have not had a single problem since I have been going to them. They are always kind, and very thoural when it comes to working on my vehicles. "
Hi its me Miguel Chevrolet trailblazer lt 2003 I got the part the fun clutch new you can install if yes how much do you charge me thanks have a good day.
good quality service on my honda accord and the staffs are customer friendly
customer service and services on my vehicle
Didnt replace sticker with new oil change milage
