I have been going to the same location for years and I still enjoy my visit
Mr. Jay Croft has always taken good care of me and my cars. I have been coming to this location for years and this is the only place that I trust with mine and my now adult childrens' cars. Midas on Cooper Street has the best staff and you can tell that they have good camaraderie with each other. I highly recommend this location. I always have and I always will.
Besides the customer service being great, my car hasn’t had any major issues since I started bringing it here. They are never pushy with additional items needing to be done, but they are politely transparent. The wait time has never been extremely long. All in all, I like coming here to get my car serviced.
Everyone here is always so friendly and knowledgeable. Jay always greets me with warm hello and let's me know that I matter as a customer. I appreciate him and all of the staff.
The guys were very helpful and knowledgeable. Also, the job was done fast and correctly and that is greatly appreciated!
Normally it takes an hour for an oil change, but this time it was 30 minutes from check in to completion. The guys always do a great job.
Employees are very professional and understandable about the issue I was having with my vehicle. I actually rate them at 300% satisfied customer and I will return again to get my other vehicle serviced.
Do the job right instead of trying to scam me for more money for a job that wasn’t done properly
Staff at this Midas is professional and honest. They do not try to gouge you for repairs that are not needed.
The service explained that the brake pads still had some wear left and I decided to replace them anyway.The honesty of the staff is refreshing.
Jay & Eddie are great ! They have taken care of my family's 3 vehicles for years !
The guys were extremely efficient and helpful. They made sure my experience was a great one. I will be back!
The service was honest and friendly and fairly quick.
I like the way things went done.
We have been using this Midas location for over 20 years for both of our cars. We are feel always welcome when we need services and always get a great service. We trust that we are only recommended services that we need. Thank you for the great services you provide.
They did a great job on my four wheel alignment.
I got a diagnostic at your shop and the price of the diagnostic wasn’t taken off from the cost of my repair. I have never experienced this before
Was a return visit because original parts failed.
They have treated me well and do great work.
We use your location of Midas for over 22 years for both of our cars.. We always got very good service by you. You never recommend services we don't need! All of you are very kind and friendly. We always feel welcome by you. Thank you very much for your good service!
The price and quality of work and the people
Staff and timely delivery Eddie my advisor is the best
I really enjoyed the friendliness of Jay and his thoroughness in explaining the details regarding my vehicle.
I brought a quote from another place and they beat it. They was very professional and had great customer service.
The employees. The mechanics. All great and honest. Eddie in particular.
Schedule at a time, but still had to wait a little.
friendly staff and knowledge of work on my vehicle
We have been using your service at your store for over 20 years. We have been pleased with the services we received. The store only recommend services that are needed, which we like very much and trust your store.
State inspection and they did it in a timely faction.
The associate was very honest bout everything with the car and showed me details about the issues with the car.
Everyone is always so kind and informative. Waiting time was less than 15 minutes.
Eddie and the rest of the crew was very helpful and polite, he walked me thru the problems that was going on with my vehicle. The courtesy of the store was FANTASTIC that's why their lunch was on me and I will be returning and going to make sure I send people to go get the Midas TOUCH!!!
I have been going to this Midas for about 8 years. I don't trust a lot of Mechanics, but I trust Eddie and is team at the Midas in Arlington on S. Cooper and Sublett. I came in for a brake check. I already had the lifetime warranty pads so l ended up having new pads and rotars. Professional, courteous, informative and efficient.
There service was very reliable with fast service.
Friendly staff and ease of service. I also called earlier that morning because I couldn’t make my appointment right at 4 due to work and they said it would be no problem.
They don't try to upsell their services. They just do what you went in for, and recommend what is needed...and you just know they are being truthful. And they follow up with you in the next day or two to see if everything is good.
Jay was polite and knowledgeable. He is very upfront about all findings. At first, I was a bit concerned about the new employee who was on his first day working on my vehicle. But through the open window, I noticed that Jay was equally concerned without me mentioning my sentiment, and supervising the new employee for the task all along the way. Good and honest business from my observation.Paul
Jay and Eddie always do a great job. They are always extremely friendly and make me feel very welcome.
Jay is always extremely helpful & kind.The time to complete my service is always reasonable.No price haggling.Quiet waiting area.AMAZING STAFF
They were very friendly and quick with service.
Customer service was excellent. I didn't have to wait long to get a oil change.
Jay at the Cooper location in Arlington TX was awesome! Quickest oil change and tire rotation I’ve ever had
We have been using your company at your location for over 20 years for both of our cars. We have been your loyal customers because we always get very good service. Keep up the good work! Thank you.
wait time was perfect service advisor was great very friendly
Making the appointment was easy and they stuck to the timing.
KEVIN WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE, THE TECH WAS FRIENDLY AND THOROUGH. DEFINITELY WILL BE BACK
Eddie is amazing and the reason I will continue to return to Midas!
My place. They know me & have my confidence in them. They are great.
Midas is always a great place to bring my car, staff is friendly and knowledgeable and upfront about the costs and work needed for my car. Will always be coming back here.
Excellent, prompt service!
the customer service experience from Jay and Eddie was outstanding, they found a few areas on my car that needed attention paid to it, he recommended me what to do and also gave me an estimate on what it would cost if I was to get the repairs done there, they always go over and above to achieve customer satisfaction.
The staff is always so friendly. Jay and Eddie know me by name and greet me every time I come. They really value their customers.
ok, i am highly satisfied.
Associate explained in detail a few options to fix the issue. I was not pressured to choose the more expensive option. Friendly staff.
Kevin was very knowledgeable and made me feel at ease discussing my cars maintenance.
Eddie, Jay & Josie were very friendly and accommodating. Told me about everything on my truck that was good and a few things that needed to be addressed next time.
I presented a coupon for a free brake check but it was not honored because I did not want my brakes done after the brake check. So I ended up paying $28
Did exactly as I asked and also found a nail in one of my tires that they repaired. Very friendly and efficient.
Of course the pricing was not what I expected but it was well explained and allowed me a chance to be able to wrap my head around the cost and issues with my vehicle.
I have been a customer of your for over 20 years for both of our cars, andwe are highly satisfied with the servece we received. Thank you Midas.
The service was prompt and courteous!
Love midas, this is a place I can trust my car with. Always honest and let me know what my best option would be. Eddie and his team are great! Thank y'all so much.
Im a regular customer. The Staff knows me well. I have 3 vehicles I bring to Midas.
Polite, professional, welcomed great team there. Will definitely be returning to this location.
Communication, timeliness and professionalism from Eddie at Midas. So far the work complete is satisfactory and we will consider them in the future when needing work done on our vehicles.
Nice associates. Close to my house
I take all my vehicles here they are always friendly and repairs get done...they tell you the problem, how much it is to fix and they get it done
Timely diagnosis of the problem with the brake system occurred and repairs were accomplished expeditiously at a fair and reasonable price. Thank you Mr. J. Croft.
I’ve been going to this location for the last 3 years. It’s always nice to see the same people working, like a family. Always straight forward and no BS how it should be
No problems quick in and out
the associates Jay and Eddie are very professional and honest, explain every process, make me feel like I won't be over sold on any part or service, I have used this Midas for many years and have know Jay as a friend
Yall failed 2 replace my mileage sticker!
Quick check in, quick service, friendly staff, online coupons help with expense.
Let me know whst they found
Costumers service was exceptional. I was given a fair price and service within reasonable time. Great experience throughout this visit.
This was the 5th time I took my car in for the same problem because it was never fixed after the first time. I went in for brakes. They did the replacement but the same problem kept happening. The 5th time they tried to charge for a different pads that were a higher price. They said the car doesn't like the pads they put on but they guaranteed these higher priced pads would solve the problem. They should have asked me about the pads the first time. I feel like they were trying to take advantage of me. I was not going to let that happen. If that was the fix they should have just put them on. That would've been good customer service. I will see if I have the same problem this time.
This has been a great place to take my cars.I have always felt they have been fair and honest with me and great service.
I enjoyed the attentive and professionalism received from all involved
Team is always highly professional, prompt and courteous
Straight answers, courteous service
The work was completed when promised. Great job!
Fast, professional and courteous.
Was informed on all changes before work was done on my vehicle.
The gentlemen that work at this location are awesome! They gave me my options & I am very satisfied with my purchase.
The knowledge of the employees and the personal touch. It means a lot when the employees truly care about your safety.
Customer service was wonderful from the time I walked in. Greeted me as I walked in and with a welcome smile. I told them what I needed and (state inspection) and within 20 minutes or so I was done and out the door. I couldn’t have had a better experience!
I appreciated the information I got concerning my car. Very informative. Eddie was great, very nice. I will be back Monday. I now know where to go to have my car serviced.
Overall positive experience, from start to finish , few days later from getting an oil change I noticed the bottom engine plate that requires removing prior to performing oil changes came partially undone and it was scraping on the floor as I drove , went back to the location and explain to the associate, he immediately saw and realized the issue , there were missing screws , he installed them and it took care of the issue . Thanks
I can always walk in with confidence and know my car will be taken care of! Thank you guys!
" This visit was just for a state inspection. This location does it all and doesn't try to upcharge or overcharge. Plus, they are genuinely nice guys. I don't plan to go anywhere else."
Charged twice for the same service. I will never return any of my vehicles to a Midas shop.
"I would definitely not recommend Midas to anyone. Had been a loyal customer for many years will never go back again. Recently had a window regulator replaced on my window. I bought and paid for the part Midas was just to install it. So Labor is $300 wow, b"
"I took my vehicle in a Saturday, because I was having issues with the air conditioner to be fixed. My vehicle has an issue with the air conditioner that sometimes works and sometimes doesn?t, so they fixed the problem, it it lasted for 1 week and then I to"
I took our 2013 Jeep Wrangler in because the emergency brakes weren?t catching. A problem commonly known to occur with Jeep?s. An adjustment can be made by simply adding a spring to the brake lever for extra tension. Instead of addressing the problem they
"We moved here from Illinois, and my husband went here to get an oil change for his 2019 Nissan. The first time, everything went well. The second time, my husband went to the store and gave them the coupon we got in the mail. The guy said that it wasn't "
" For the past several years I've had my oil changed at this location and see no reason to go elsewhere. The employees of this location have never done bad work or tried to upsell me. Advise me as to what I should think about doing for maintenance, yes, but"
"I have had this location take care of my car for nearly 8 years. I have had, transmission flush, brakes, oil changes, ball joints, a/c replaced etc over the course of these years to name a few and to be expected with a 2006 honda crv with nearing 200,000 h"
"I have had this location take care of my car for nearly 8 years. I have had, transmission flush, brakes, oil changes, ball joints, a/c replaced etc over the course of these years to name a few and to be expected with a 2006 honda crv with nearing 200,000 h"
The Midas team did a great job on my repairs.
"I took my GMC Acadia to get the A/C looked at, the man called me to pick it up that it was ready when I get in my vehicle I turn it on to make sure everything works and I hear a weird noise like a hissing noise coming out of my vents from the A/C I let the"
The guys at Midas are great. They have fast professional service at a very good price. I use them all the time and would recommend them to everyone.
Knew what they were doing . Done in a timely manner.
They got us in and out in a timely manner. I just wish they would leave dirty smears on the hood and drivers door. My Daddy & Brother owned service stations in Oklahoma and they prided themselves on always wiping smudges off after a service.
"I took my vehicle to this Midas ,Staff was friendly my truck was overheating and loosing coolant turned out to be just a hose .They also replaced the thermostat . I was in and out and I was able to make it in time to pick my kids up from school. Thanks M"
" I've been going to this location for oil changes, so it was a natural choice to go there for an inspection. It was done in 10 minutes and I was on my way. These guys are really nice and very professional."
"Prior visits to this location were pleasant and surprising. The emphasis was not in how much money can be extracted from the customer, but trying to provide the best possible friendly service. Now not so much."
All agents were helpful. Came in and out of the shop with no delays. Thanks Marcus.
"Great service, friendly staff. Oil change was done very fast not alot of waiting like other place around. "
"I bring both my work vehicles and both my personal vehicles here. It's hard to find a trustworthy shop and these guys have never let me down. Quick service and great prices, can't recommend them enough. "
"The staff was friendly and displayed professionalism, The prices are great and the service was excellent. Great job team! "
I was shorted 1 qt of oil luckily I always check after every oil change..
There are signs on the doors that anyone entering the lobby needs to wear masks. It?s funny that not one employee that entering from the garage area put on a mask. The manager also walked around from his office to the restroom without a mask. The manager s
they provided two choices of repairs amd explained them very well. the did the repairs that day. M granddaughter was very happy.
Thank you for the prompt courteous care which you provided in my oil change and tire rotation recently. Will return again.
Jay and the guys at Midas are always friendly and professional. I've been taking my care to their location since I bought my car and will continue to so. Thanks guys stay safe.
I was not happy with my service here at all I will never go there ever again and I will let my friends and family know not to go there as well the guy that was doing my oil change was smoking a cigarette while changing my oil he seemed like he was irritated when I showed up for my appt I notice he just changed the oil in that was it when I asked him about if he rotated the tires and did the normal inspection that they do at midas he said no he saw I was frustrated about it I was there on 5/8/20
"Do NOT take your car here for an inspection! Since they couldn?t find anything wrong to charge me for, they said my windshield wipers were ?nearing the end of their life? even though they?d been replaced 6 months ago. Charged me 50.00 extra to replace the"
"I took my car in three time and in three months , they did a diagnostics and came up with the same code 171 .said it was running lean. first time they replaced my gaskets on the o2 sensors and passed my vehicle inspection. my engine light came back on. I t"
Awesome customer service. Mechanic was quick to get the job done.
"Mr. Marcus (supervisor) did an outstanding job making sure that I was satisfied with my services. And yes, I'll recommend everyone to come to this particular store and talk to anyone at 5861 S. Cooper St. In Arlington, Tx, because the whole staff is amazin"
I went to the Midas shop on Cooper in Arlington for the first time . The staff was friendly and explained the procedure an the cost very well . I waited for the brake pads to be done and it was fairly quick . I would recommend this store and will go back f
I will used your company again. everything went just as they explain to me.
"I took my car in for an oil change and tire rotation. Marcus came out took me to my car and showed me my tires were bad and told me that he could get me some tires. i decided to purchase tires ,and can see a huge change in the way my car rides .Marcus and"
"I've been a loyal customer for years, however, that has ended! I recently took my car, a 2010 PT Cruiser, in for an oil change and was also told that with my car getting close to 60,00 miles the Manufacture recommended bleeding the brakes, I believe that's"
Very Knowledgeable and friendlystaff
Every employee has always greeted me with a smile. Quick and easy! I also love the fact that the waiting room is very clean and not shop greasy! Thanks for your great service over the years and I highly recommend this shop!
"Started as soon as arriving, finished quickly "
Found my new shop! Everyone was very knowledgeable and helpful! Marcus Bowles was a great help in deciding which tires would be the best fit for my vehicle and driving needs!
"After having my oil changed & tires rotated at the store on S. Cooper, I got into the vehicle & noticed the tire sensors hadn?t been reset & the ?check engine? light was on. I returned to the shop & requested that the tire pressure monitors be reset, witho"
Always friendly staff and quick. NO pressure to buy things
"Excellent customer service, was in and out."
The staff was super friendly and professional however the expected wait time was longer than initially quoted. Dropped off truck on Tuesday midday and was told would be complete by Wednesday morning but I didn't get my truck back until Thursday morning. Th
I would definetly recommend this location to anyone that I know that lives close to me. There hours are very convienent on the weekdays and also on the weekends if necessary. Quality of work is also great. They always let you know what's going on with your
They were relatively quick & cordial.
"Do all my automotive repair there,and always outstanding service .From the manager to all the employees always curtious and friendly staff"
"They did a good job during a preventive maintenance required on the vehicle. They identified an issue with the recent balance of my tires oh, they recommended a solution and I took care of it within the hour at the tire store. Thanks guys for a good job."
Services to replace the brake fluid and oil/filter change on my vehicle exceeded my expectations! The work was done expeditiously and the cost was very reasonable. Thank you so much!!
Good job. This Midas does all of my brake and shock work.
Had to take my car in for an alignment. The service was fast and friendly. Highly recommend.
They done a great job even after I caught a ***** in one of the brand new tires they plugged it for free I love the shop
The integrity you get at this location cannot be purchased! I highly recommend anyone with concerns about getting taken advantage of by auto mechanics to ONLY go to this shop!!!
"My sons truck had NO brakes left so we took it to Midas in Arlington off of Cooper street. They looked at the truck right away, explained the repair and was up front with the cost. My son was in and out pretty quickly and the brakes work great now. All in "
Great service and friendly
Appreciate the prompt and courteous service received!
Great place to go to. Friendly
"This is the most honest and trustworthy place to take an automobile in for any type of service. They will perform the work you need done fast and without trying to ""add on"" any bogus repairs.BEST MIDAS EVER!:)"
Great competent service as expected
went in early to have an oil change done. It was performed quickly and without the pushy suggestive selling that happens too often.
Would highly recommend Midas for their professionalism and courteous attention to detail! Thanks Midas!!
"The work was quickly done, and the people at Midas were welcoming and friendly. The price was fair, and there was no pressuring or up-selling to increase the cost. I?m a return customer because of this it?s how they always are. "
I have been coming to Midas for several years because I know I'm going to receive an honest expert opinion on my vehicles.
Great service. In and out in 15 mins or so
"I have brought my car to this location 4 times for the same problem with my car. Each time they stated what was performed on the car would fix the problem. The 1st time they could not locate the problem. The second time I had it towed to the location, the"
"The last two times I've taken my vehicle in for an oil change, it has leaked both times. Back in October 2017 the day after the oil change, I noticed oil on the garage floor. I took a look underneath and the drain plug as well as the filter was leaking ("
"The manager was very rude and racist, my problem wasn't resolved and shot me my keys and basically told me to get out. I would never return here again."
"I took in my 2004 ford f-150 because it was shaking really badly they ran a test on it and they said it was the intake manifold and so they changed it and charged me 1,100 but the problem continued after i got it back and i went with another mechanic and "
"I came in for new alternator and diagnostics discovered a litany of needed repairs (10 hrs labor). Not only did they get right on it and keep me updated, they stayed extra late to get me on my way. Kudos to Marcus (manager) and his wonderful team of prof"
Great service! Everyone was very polite and helpful! Done faster than expected and took great care of me and my car!!! Thanks Guys!
They have been doing brake a strut work for me since 1986. Always excellent work.
Manager there is great! Friendly and helpful with concerns.
I WENT IN TO MIDAS MAINLY BECAUSE OF THE REVIEWS.AND EVERYONE WAS SO RIGHT ABOUT THIS PLACE.. THE STAFF IS SO FRIENDLY AND JUST DOWN TO EARTH PEOPLE. THEY TAKE THEY TIME TO LOOK OVER YOUR VEHICLE AND EXPLAIN EVERYTHING TO YOU.THE STAFF WAS VERY HONEST WITH
"I've had my oil changed, my son bought his first car in August of last year, of course he had his inspection done here. Perry and his staff are the friendliest people that I've ever dealt with in regards to my car. You get a nice feeling when you walk in "
"I've had my oil changed, my son bought his first car in August of last year, of course he had his inspection done here. Perry and his staff are the friendliest people that I've ever dealt with in regards to my car. You get a nice feeling when you walk in "
"I WENT INTO THIS MIDAS STORE NEVER BEEN THERE HAD A COUPON FOR AN OIL CHANGE WITH FREE TIRE ROTATION,THE MAN AT THE COUNTER GREETED ME WITH A SMILE WROTE MY TICKET UP AND GOT MY CAR IN RIGHT AWAY I ASKED HOW LONG WOULD IT TAKE HE SAID ABOUT ABOUT 30 MINUTE"
Went in and had a State Inspection and they noticed my front Differential was leaking. They gave me a price and I went back in and had the service done at the Arlington location. Great Technicians and Awesome Customer Service. I will definitely go back for
I have taken two cars to this shop and each time they have messed my cars up. A hole in my floor of the car and my oil filters in backwards. never again.
The customer service is absolutely pathetic. the store manager did not have a clue about how to service my needs. they told me on the phone that they would install a hitch I get there to get it installed guess what they don't know how to do it they don't k
