They were very straight forward with their service and the time table that it would take. I had a few things that needed to be serviced and they gave me a call to walk me through it all along with time and pricing.
Honesty and Integrity, great experience.
Great communication, didn’t try to push unnecessary purchases, and explained why things shouldn’t be done that I asked for.
Extremely kind, provided excellent communication about my vehicle, rotated tires perfectly as as stated and very clean waiting room. I will be back to this location again. The location in Round Rock was terrible so I drove to another city, to Georgetown and was an excellent professional visit.
Best oil change experience in ten years.
I trust Ila. Upon going in for an oil change, she explained the need for other services. Some were urgent, some not so. They were expensive but necessary. She understood my hesitance and explained the reasons why they were important.
I was notified about everything they were doing to my car and most importantly they told me the price of service and didn't cheat me.
I went in to have my oil changed and now my car is not even drivable as its dragging a metal piece. (Maybe the skid plate). No idea what to do as I have to go to work tomorrow morning??
More expensive than expected
They listened to me about what I wanted and did a good check for me to ensure I was safe for travel
Very nice and fast service.
The over price for replacing wipers and license plate bulbs was extreme 80.00.I had to go purchase items at Walmart for 41.00 and customer service person put the items on free of charger.
I felt the assessment of what needed to be done was thorough, realistic, well-explained, and was the best answer to the problem. I am a repeat customer and have never been disappointed with the care my car has received.
We originally took our vehicle to the dealership to have an oxygen sensor replaced, but after five days, they had still not started the work. We picked the vehicle up and drove it over to Midas instead, and they had it fixed the same day! They even worked us into the schedule without an appointment, this is our third visit to the Georgetown Midas for services and we have been satisfied every time. The staff is friendly and the techs do great work. Thank you!
Great customer service . Happy with my results and how fast it was .
Service was all top notch & we plan to be back!
Made an appointment Was quickly in and out Staff was friendly
I had excellent service. There was a complete explanation and a very swift and efficient result.
Cannot say if it was done or not. Not to sure they rotated my tires. Since I was busy reading I didn’t pay attention. My tires didn’t see like they were touched. We had rain in the area and the rims where dirty…didn’t have presence/marking of someone that had removed them.
The staff is awesome. They were efficient and communicated very well!
The initial quote that I was given was for more services and was less than what I was ultimately charged. I have the initial quote and the receipt from the service.
the desk people are great and the manager is outstanding in the work they do
All was very good. Young lady at your service desk was outstanding!!!!!
Front desk associate was extremely friendly. He kept me informed of any issues that was seen in my car and needed attention. They was able to get it taken care of and didn't take an extra long time to do it. The technicians are extremely knowledgeable and we're able to take care of my vehicle as if it was their own. I really appreciate them going above and beyond checking everything on my car to make sure I'm driving safely.
Time for Oil Change. Appointment scheduled when it was convenient for me. Location is great. Isla and Jason were both helpful when I called with questions in reference to other services I might schedule. Convenient and thorough with checking all the safety issues and maintenance my car might require during my appointment and in the future.Clean waiting room and coffee offered. Will definitely go back when necessary and gladly recommend the Georgetown location to friends.
The person Derek at front desk went above and beyond- he always does!
It is very easy to book an appointment online. The staff is vey quick to service my vehicle.
Without an appointment… And extremely busy… I was told it could be a while… I was in and out in a very reasonable amount of time… The girl at the desk was extremely kind. Pleasant great customer service.
Great service and communication
Very professional and clear communication, associates weren't pushing anything unnecessary
The upcharge on your parts was absolutely ridiculous
Very helpful in all matters and very respectful took great care of my truck and Jason was very helpful and professional as the team was as well. Thank you all for your great service I’ll be back when I need more service to my Truck.
Communication and willingness to make my car road safe. It was Black Friday, no one treated me like a number or tried to rush me away. The staff didnt know who I was from Adam, yet they went out of their way to make sure that my vehicle was road safe.
Manager Isla is awesome with customer service!!!!
Great service from inside and from the service technician
One of the main reasons is the amazing customer service received at the Midas in Georgetown! Gary, the GM, is very knowledgeable and dependable and fair with his diagnosis of any additional attention my car may need! Makes my family huge fans of Midas!!
They always treat me right. They are honest and I can trust that they will not try to scam me or waste my time
Dropped off my car at noon and never heard from them so I called at about 4pm if it was ready and they said it was. No telling how long it was ready but doubt an oil change takes 4 hours! Then my brother-in-law takes me to pick it up and says I’m going to check oil level because they had had his daughter have an experience here where they forgot to put the oil and burnt her motor, which they did pay for damages, and it was a quart low. He went and told them and they came out to see and saw indeed it was low and put more oil.
Very satisfied customer,,,,,,DL
Very highly satisfied with lady in front. She did everything she could to help me. Soo friendly and polite. Answered all my questions with no problem. Wish alot more people were like her. I really like the guys they're always nice and very helpful. Answer any questions I might have. My husband and I have been going to Midas for sometime now.
Everyone was so respectful, professional and friendly. I felt they were genuinely interested in my vehicle and took the time to show me what was wrong with my vehicle before and after the repair. I felt involved and educated at the same time which built confidence in their services. Excellent teamwork!
The techs caught another issue and let me know it needed to be looked at sooner rather than later. I'll fix that at home.The work was done in a timely manner.
Midas people know me and my automobiles.
The Manager is great and her font deck people are great and the repair Peopleknow their stuff and they don't try to sell you things you don't need
Gary and Team Midas was a great customer experience!
Never pushed unnecessary services
No appointment and the service was completed quickly
Midas did a great job. They were quick , efficient and very informative
Very friendly, did not try to over sell
Customer service is great. Everyone is friendly done in a timely manner always take care of me when I come.
Two things.The coupon I had was for (5) quarts of oil.My truck use (6) but I can purchase myself another quart for far less then what I was charged. They did not ask me what I wanted to do.When I went to pick up my truck I waited for the associate for almost (10) minutes while he tried to up sale someone on the phone.I believe that the customers standing in front of you should get service first because the person on the phone did not take the time to come in and it must not be as important to them. Put them on hold , take care of the guy that just spent money for your services. Then take the call.
longtime customer michelle
I have been using this Midas for twenty years, they know me and know my needs (I use my car in my job and I work at night) and they are willing to accommodate them
They did a good job fixing my vehicle. But the technician left the vehicle doors unlocked when he or she closed up shop for the night. If had not stopped by the shop parking lot for the night my vehicle would have been unsecured in the outside parking lot all night. Which would it made it easy for someone to break into my vehicle after hours. But other than that the service I received was good.
Not not sure but I felt customer service was very lacking. Mr Herrera was a bit rude and he said it was up to him as the evaluator to make subjective decisions regarding inspections. I don't think a State of Texas inspection should have any room for subjectivity
The timing was great. They also helped me find that I had other issues to be fixed. Friendly service and hard working staff.
I need the new issue resolved as my vehicle accelerated fine before taking it in.
Very friendly staff, had a pleasant experience.
Ila, who worked on my car was phenomenal. So informative and I felt very confident in what she was telling me after she did an overview on my older vehicle. The person in customer service who first helped me when I walked in was so nice and helpful as well. I will definitely return to this Midas.
I came in for battery, Midas pushed and pushed for me to purchase a diagnostic test, I said no and continued to push. Price higher for same product/labor than the Dealership! Went there instead. Used this location for 15 years- new owners- don’t trust and will never return
Isla was awesome and the service was exceptional.
I have been using this Midas for twenty years. Everybody is friendly, accommodating and knowledgeable. I know my repairs will be done quickly and they will keep me informed, especially if there are any "hiccups."I plan to keep going here as long as I live here and/or they are open for business.
Isla and the lady who checked me in were very cordial, prompt and caring in getting my vehicle to be serviced. I shall keep returning to this location for more business. Thank you
The office staff is very thorough and personable which Makes the experience even better!
The customer service was excellent, my coffee was great and the wait time was minimal. The store is clean.
Isla and Gary were nothing short of fantastic. They kept in constant contact with updates, picked up the phone every time I called and performed work in a diligent and professional manner that other shops failed to do and charged more for. I will recommend this Midas location in Georgetown to all willing to listen due to Isla and Gary's service.
Fast service & Good customer service.
The oil change this time was completed early, the display for oil change was not reset and I had to return. The man doing the reset was very nice and took care of the situation once I again waited to get through the initial checkin at the front desk. There is where I had a disappointing experience and it didn’t get any better when I had to return for the display reset. The man was constantly on the phone and I certainly get that the phones had to be answered. I was there in the store and shouldn’t have had to wait and wait for him to continue to answer calls. The professionals in the bay area kept having to stop what they were working on to answer phones. This was frustrating to me but his attitude made it worse. A pleasant smile would have been nice or at least pretend that he’s glad his customers are there. I’m just very disappointed but as a business owner myself, it would be a good idea to address the situation simply because this man is the first contact your store has both by phone and in person. I would really hate to see your wonderful business go down because of one person who obviously doesn’t want to be there.
After almost 20 years of going to this Midas shop, there will never be a time that I am not 100% satisfied with Gary and his staff...!
They charged me $165. to replace the passenger side backup light on my Lexus. It took them 10 minutes to do it. I brought in the part needed. It was held in with a couple of screws-easy !! When I was told the cost was $165. I was shocked!! They said that $165 per hour was what the labor charge was and even if it only took a few minutes they still charge the full $165. I expressed my displeasure with their policy. My husband, Jerico, and I have done business here for about 25 years and spent many Thousands of $ here on our Ford F150, Honda, Exployer, Dodge Ram 2500 !! They also said my wipers were bad which is not true as I had bought the Premium wipers from Discount Tire just a couple of months before! I am very disappointed with my experience here.
The staff greeted me as soon as I walked in the door. I told them my issue and was immediately helped. They are very customer oriented and helpful. The service is great.
Had to wait for filters. Seems they would keep them in stock
I needed my inspection that day so I could renew my auto registration the next day. I had 3 meetings to attend with my wife and dropped off our dog for grooming on the way. We simply called MIDAS and they said bring it on in! They were great. Got it done and held dit for me to pickup after the last meeting seemed to last forever. My wife dropped me off and minutes later I was home with a well groomed Aussie Shepard at my side. Inspections can be a burden, but Midas made it a breeze!
The honesty, and communication..
Courteous, efficient, and trustworthy.
Good communication and definitely kept the customer in mind when we discussed what needed to get done with my brakes.
They were very specific when explaining what issues I had and I am very satisfied with the quote. They will have my business. And...I'm going to add routine work that needs to be completed
The associate was communicative and explained how long it would take and even checked to make sure the air filter for my car was in stock before I came in.
My appointment was set, I showed up on schedule, and the folks at Mdas were extremely friendly, efficient, and professional.
Exceptional explanation of service and what was being checked and what the results of said check were. Great pricing and kind employees. Awesome service!
Everyone there was courteous especially Jorge.
Isla and Gary are the reasons why I will go nowhere else for my services since 2004.
Great experience and good communication
I contacted other auto service centers and they wouldn't do the guard installation. Midas invited me in to have a look at my vehicle, told me they would have to order the kit, notified me when they got the kit and set an appointment. It took about an hour to do the installation. I was entirely pleased with the whole process, the friendliness of the front-office staff and the technician, the appearance of the facilities and the cost. The kit and the installation was a LOT less expensive than having to buy a new catalytic converter and exhaust pipes and have it all installed. I recommend every non-EV car owner do this and do it through Midas.
It was a great experience
I've been coming to this Midas shop for almost 20 years... Gary runs the most professional repair shop that I've ever dealt with... I plan to keep coming for another 20 years...
Although the staff were very pleasant I thought waiting for an hour and a half for an oil change was too long
Inexpensive oil change and free tire rotation
I’m very satisfied. I’m old and still expect an alignment to be $39. Lol
Now that I can make an appointment, I will be glad to return. I’m enjoying the price with the coupon I received. Some of the things that were ‘in the yellow’ really didn’t need attention since my husband had recently(within 2 months) replaced those filters. But other than that, pleased with the thorough inspection.
The staff is very nice and they answer all your questions. Very friendly and helpful. Being a woman they don’t talk down to me or try to overcharge for what’s needs for my car. I trust them to do me treat me fair and right.
Excellent customer service and professionalism.
Everything wonderful people and service feel so comfortable there love Ila she's best
Check in process went smoothly but it seemed to take a very long time to get my car on the rack - and I had a 7:30 appointment. I wasn't riveted on watching my car when it was actually in the shop, but I did glance up a bunch of times and I never saw the tires off. Makes me wonder if they actually rotated the tires at all.
Everything with high marks says it all
Got in quickly. Kept well informed with progress
Jorge is a honest, trustworthy, friendly, and incredible person. The whole staff was great.
Jorge and Derrick were very curtious and kept me updated on my vehicle progress.
They did the impossible by fixing my 94 Toyota estimate
I was in a rush, she was busy but quickly worked me in and was very friendly and professional
My go to in Georgetown for 20 years.
I feel like every time I go to Midas for something simple like an oil change or inspection they come back with some BS about some extra work that's "really important" to take care of but they're just making it up or creating problems.
I walked in for an inspection for my vehicle, Ila was prompt and courteous and professional. She just made me feel like I was at the right place. She is a real asset to the company. Will definitely be going back. Thanks Ila
Best auto mechanics in Georgetown, hands down!
Was in and out within one hour
Customer service experience was the best
No appointment and longEaots
Great customer service, very reasonable wait time.
The entire staff was very friendly, knowledgeable, and communicated very well on the current state of the work/my car. The work was down without any issue and I was informed on any found issues. I felt like a valued customer and I 100% would refer this Midas to my friends and family.
The overall customer service. I have been coming to this Midas for years because of the people.
Impressed by the cleanliness of the office. The two people helping us were kind and caring as well as very courteous. We will go back for future car care.
The customer service was very good, both on the phone and in the service location. Got my vehicle right in for inspection and change of wiper blades.
I was very impressed with the quick answer to my questions when I called. I am VERY happy with the explanations and updates I received and letting me know EXACTLY what the cost would be before they did anything to my vehicle.
Hire more mechanics. Get people who can align a truck.
No appointment and they worked me quickly…friendly staff.
Great services and fast service what more can you ask also was 35 dollars cheaper than the last oil change I got elsewhere
Efficient, respectful service agents, out quickly.
LONG time customer. Mgr is outstanding!
The staff was very friendly and thorough with the explaining the issues and problems found. I was very grateful to get this done on my day off. Thank you so much!! It was a great experience!!!!!!!!
Price seemed high. I wanted to see the replaced parts but the service tech said I didn't state that when I dropped the car off and didn't sign the work order indicating that
First of all, don't lie to your customers. I was told my tires were *bare*, thus they could not honor the tire rotation I had paid for with my Groupon. The tires had less than 22,000 miles on them, we're NOT bare at all!!! There was uneven wear between the front and back tires, and a rotation was EXACTLY what was needed to even out the wear!!!!I am sick to death of car repair places looking at single women and thinking we are morons who don't know our own cars, and I will not return to any place that treats me with such blatant disrespect.
I went in for an Oli Change using a coupon for Full Synthetic oil.The coupon was for (5) quarts of oil & my truck takes (6).I knew that when I went in and was not worried about the 6th quart because I would add that on my own for about $7.00 versus the $12.00 Midas wanted.I Have done this for years at your competitor Sun Automotive in Georgetown & was never an issue. The service manager at Midas would not do that so I went elsewhere.
These folks rock. They have taken care of my autos for twenty-two years and counting. Excellent management & customer service is top notch.
They always treat me like an important customer and I appreciate that .
I was given the price upfront and communicated with throughout the whole process. Everyone was friendly and courteous even with the high volume of calls coming in.
Service time was reasonable. Ask for tire rotation but not recommended by technician due to little wear on tires. Appreciate the honesty.
Everyone was kind and helpful. My tech offered additional products but no pressure. The work was done well.
Friendly customer service
Excellent service and staff!!
Great, quick friendly service. Made a suggestion for an additional service and the quote didn't break the bank. 1st time here today and they did great.
Not sell me Walmart tires for 500 bucks. They lied to me.
Nick & Tyler went above and beyond delivering exceptional customer service.
They answer all of my questions, are really to meet my specific requirements. I drive for my job, I need to have it ready by the end of their day. Never a problem.
Quickly found the issue and did always was possible to keep the price at a reasonable amount for the repairs needed. Updated with the options to complete and allow me to decide how to go forward with the information.
Gary is the best. Have been using him for years
They are very friendly and they explain everything.
We are a local business and took a customer car there for an alignment. We asked for a more competitive rate or a discount of some sort but mgr said nothing could be offered. we will not be returning or recommending services and would rather support local small businesses like they support us as well. Thanks!
They were able to diagnose and fix the problem within a few hours. Making it so I have my truck to get to work.
Great experience. They got me in with no appointment
The young man who helped me was so nice!
The service and was great, and everything was clearly explained to me. I was surprised at how easy it was to schedule and get the repairs done. Financing option was the clincher.
Daryl most helpful made sure the service was completed to my satisfaction.
Outstanding front desk service with Bailey work done the same day I'm a timely manner clean environment and pleasant staff. Everything explained and calls made to us during car service and discounts applied where appropriate. Extremely satisfied and will definitely recommend
Purchased Groupon for oil change, great customer service and pleased with everything
Gave me an estimate for my emergency. Told me ahead of time they were understaffed -could take longer. Refused to charge me for labor because of wait. They had been so forthright and profession I felt bad about not paying for the labor.
Always a good experience here. Honest and fair!
My family has been going to this Midas location for apx. 22 years which is when I moved to Georgetown, TX back in 1999. They have taken care of around 15 different autos thru the years. Always great service.
The friendliness, explanation of my problem, how the problem could be solve, they all worked with me so that everything turned out to be just wonderful. I appreciate the young lady that came to my rescue. She made everything work. It all worked out smoothly. I would like to thank them all again from the top to the bottom of my heart. GOD BLESS them all. Many Thanks again.
For the sake of others time and money. Make sure all make model and years of newer vehicles have the correct specifications to pull standards per manufacturer specs. I got a low oil light after I left. That should never happen.
The person running the counter was very knowledgeable and helpful. She communicated my options well and as I sat in the waiting room I heard her interacting with many other customers - it’s obvious she feels ownership and pride for her job.
Great price for oil change with coupon from local HEB
They did just what I wanted.
I find Ila to be exceptionally honest and forthright. She is most pleasant to deal with. Derrick was the person who explained the results of the car check and reviewed things clearly and slowly. I have been going here for years and will continue to because being treated honestly and fairly about car issues is very important to me. No matter when I call for an appointment, Ila always acts as if I am a friend the knows well. I appreciate her mannerisms and management style. I highly recommend this Midas.
Tried to schedule an appointment, told none were available when Isla called but said to call back around 330 to see if I could get a spot and I did! They were all friendly, gave me status updates, and explained the billing.
Resolved concern about potential out of alignment and had purchased tires there. Rotated tires and fixed issuie
Isla always is above and beyond helpful as well as Gary everytime I have been in. They are my favorite staff to work with in Georgetown.
Everything was clearly defined. The amount of time to complete vehicle was right on the money.
I've been a customer of Gary and the Midas mechanics for 20 years, and they are hands down the most qualified, most professional and most courteous automobile specialists I have ever dealt with... I would never go anywhere else for my automotive needs...
My personal response time for the full duration of what it was I was having done the time that the sales associate had stated me and how long I was actually there it's really the problem it was completely unsatisfactory and
Mechanic made me, aware of repairs my 2010 Ford Escape,needed to last longer...It needs a lot but will tackle one at a time...
I've been coming to this Midas for several yrs., and the friendliness with everyone and how hard they work to complete services is always good. I understand they are always busy at this location, and so the services may take a bit longer, which is not their fault at all. I would rather wait and have the job done right, than to have someone rush through the work. Always appreciate the employees there.
Very easy to walk in for my inspection. I have been a customer for several years now.
I called in a couple days prior to ask some generic questions about what I wanted to get done and the person who answered was incredibly professional and kind and answered all my questions. When I arrived a couple days later I was greeted by another employee at the desk who explained their was only one tech working that day, but they would still be able to take care of me and my needs. I didn’t mind the wait since I was able to have someone pick me up and drop me off when my vehicle was ready. The professionalism and kindness of everyone I interacted with is the only reason I took time to fill out this survey. Over the past two years it seems harder and harder to find people willing to treat customers with respect and kindness, that they are equally entitled to as employees. It was a great experience from start to finish and I greatly appreciated it.
Communicate effectively and honestly with your customers and don't answer the phone in the middle of a transaction with a customer who's physically standing in front of you
Good service ..good customer service...honest.
Gary Is the best. I keep going back to Midas because of him and the quality of his work
All though the staff was friendly and check in was quick, it took 1.5hrs to do a oil change, tire rotation and windshield wiper blade replacement and I got there at exactly opening time. I’ve been to other Midas and they don’t take nearly as long and do the same checks. There were only 2 spots for parking available due to extended service vehicles so thankfully I arrived early.
Everyone was so incredibly happy and nice. We just moved to town and will definitely be back. Super helpful and kind.
I've been a regular customer for awhile now, and I am always satisfied with the service the employees give. I trust them with my vehicle and for their honest feedback on what my car needs. If I cannot afford to have the work done immediately, they do not push it on me. Employees there have always been friendly and knowledgable.
Get better and faster associates that have a good understanding of customer service.
It was awesome to come back to Midas each and every time I get an oil change seriously. They get the job done right 👍
I called without an appt. they worked me in and fixed the issue that another shop had caused
I've been coming to this Midas since 2004... no problems ever
Isla, as always, is awesome and the main reason my family keeps coming back.
I was absolutely satisfied.
Being a woman it is difficult to get car repairs done honestly. Midas doesn't take advantage of dealing with a woman on car issues. The staff explain in detail and take the time to answer any questions. I don't feel taken advantage of in dealing with the staff. The store is clean, everyone is friendly and seem to appreciate the customers. I've referred several people to store in Georgetown Texas and they have all been very satisfied. I will continue to use this store for my car needs.
Came in for an oil change and tire rotation. They were friendly and professional and they wait was exactly as promised. Thank you!
They have worked on all my vehicles and continue to give us the best quality and price.
I have been going to this Midas store for about 8 years now. I only trust them with my vehicles. They have gone above and beyond on several occasions to make my experience the best it can be! I make sure to mention them when I hear of someone needing auto repair. These guys are great!
Efficiency, knowledge, price, friendly personnel
Technician was very respectful and polite.
Everything was explained and the work wasDone to satisfaction! I have never been disappointed by the service I have received.
They ruined parts for my truck and the dealership is trying to charge me for their neglect to protect parts they left in the bed of my truck. I?m submitting a more detailed complaint to BBB right now
They took good care of my car and let me know that there was more of an issue than I thought there was and simply just took care of all issues after confirming it with me first. I mean it cost me way more than I initially thought but overall it saves me money in the long run.
my car has had a few oil problems. changed out some parts to correct the problem and still have issues with an oil leak... i am starting to loose faith in my locale midas.
Been a customer for almost 8yr. THAT speaks for itself!
I went here to get my tire fixed and had to wait over 2 hours. I left there I got about 6 miles down the road and my low tire light came on and my check engine light . The next morning my tire was flat and they left the key to someone else vehicle in my tr
"Went in on a Saturday morning to redeem Groupon coupon expecting a long wait, but was surprised by the friendliness and organization of this business which did not take all my morning. Mike was exceptionally friendly, knowledgeable as well as patient with"
"I have been going to Midas for about 5 years, they have always been verydependable and share knowledge. I hope to continue getting this good service,"
I took my truck in for oil change Jan 10th. Only to receive a call saying they ran my truck in to a poll. Then I was asked to go get estimate at Davids auto collision. ( where they had a sign on the door no estimate today). Then I was directed by Midas to
I stopped by this Midas location without an appointment because my oil light came on when I was driving home from work. They were so accommodating for me. I needed an oil change. They were able to complete my car in one hour while I waited. They offere
The service was timely and handled professionally and care. I trust my car to MIDAS GEORGETOWN TEXAS. GREAT TEAM??
"I was having a scarping noise coming from the back of my car. I brought the car in for a free brake inspection. They told me the issue was my back brakes. They told me my car needed new pads, rotors and a brake fluid flush. I paid more than $500 for the se"
"I used to go at Midas (in spring tx) but I just give then 3 stars.This is my first time at Midas located in Georgetown TX and I had a good experience mechanic and front desk personnel very professional and kind, the price for oil and filter change very com"
"The only reason they are getting 2 stars is because they were at least fast with the services. I went in for an oil change and to have a leak checked out. Turns out I needed some new filters, the front desk worker explained it to me and told me the total w"
Brought my car in for an alignment and when picked up car made it hslf mile before everything shut down. .towed to Midas and next day they said it was a bad alternator. BMW?s don?t shut down and power off unless you push button twice so I know they left
I?ve known Gary for a long time. He has been taking care of my cars for years. We took a Ford Windstar to 401K miles! His crew is stellar though most of the ones I knew have left. That?s a shame. I do miss hanging out and visiting in the garage
I went to Midas for a shifting issue on a 2013 f150. I was told I needed a new valve body and it would cost me over 3k to fix. I got a second opinion from aamco who ended up fixing my issue with a speed sensor and it only cost me 500 dollars. I would have
"I had my Buick serviced here today. The staff was, so very helpful & kind. It was a very smooth & quick process. I appreciate the kindness, also the above & beyond customer service. We will definitely be back for all of our vehicle service needs. Thank you"
I had taken this Ford exp!order from a local dealer and it turned out that it has a problem with foul exhaust fumes like smell when ever AC is on. Had taken it back to dealer but he couldn't diagnose the issue. Took it to Mac Haik in Georgetown but they sa
"In the last two months Gary at Midas has work on mu 1998 ford explorer and repaired the air conditioning system, installed a couple of tires, fixed the windshield wipers, the buttons on the steering wheel and remote system. My car is running real well and"
"They were super professional, kind and so helpful. Randall was fantastic. I would go here just to see him. "
great service and on time
Great place for services. They give great options to make the right choice for your needs. I highly recommend them
Trusted service. Well done and in a timely fashion.
They were very professional and produced an excellent service at a decent price. My truck feels like brand new. Thanks Midas of Georgetown.
I've been trusting Midas since my first brake job many years ago. I don't like pressure and sure don't like being taken advantage of wanting to replace or repair parts that are not needed as some repair facilities do. Midas has proven to me that they wil
"I?ve been coming here for a couple of years now for my oil changes. It?s always a positive and pleasant experience. The service is great, the workers are nice and the price is always good. I will continue to support this business and their great service. "
My jeep quit on me midway during a 6 hour trip. They quoted me $120 for the diagnostic but only charged me $50 after finding the issue quickly. They could of charged me the full amount but only charged me for what they actually did. Try them out. P.S: my j
I needed my oil changed as well as the check engine light. I was so impressed with how friendly and courteous the employees were! They were even smiling! They were honest and kept me up to date with what was going on with my Jeep. They managed to fix the p
"My muffler started giving me problems on a Friday night. On Saturday morning, my boyfriend started calling shops in town to get an estimate for the repair. The ONLY shop in town that gave us a straight answer was Midas. We walked in and they immediately lo"
Friendly folks, upfront costs.
Yesterday July 25th was my first time in your store to have work done and it was great. I called on Wednesday to make an appointment for Saturday and the young lady from Mississippi was great. Everything I asked to be done was done to perfection. I will
"This car was built more than 68 years ago and though they didn't have the specific tools to work on these old drums, they figured out a way to resurface my drums. Good job, guys."
I would recommend Midas to everyone!I have been there twice at this locationand both times theywere fantastic professional people.David B.
The friendly personnel at Midas in Georgetown have been servicing my Toyotas for years and are very professional and honest. Good to have someone you can trust with your cars.
They got us fixed up and on the road with friendly service.
A great place to get your car fixed. Very friendly people. Knowledgeable workers.
I had some work done recently and Edwin did an outstanding job. He took it for a test drive twice to identify and isolate the problem. He would not stop until it was fixed. Could not ask for better customer service! Highly recommend!!
The mechanic was very professional!The work was done in a timely manner.I will back.David
"I called Diana the owner needing to have some exhaust work done. I called her near 4 p.m., they closed at 6, even though they were busy, they were able to fit me in. The service was excellent, price was fair, best of all of the shops I called and the turn "
Fantastic, personal service
I have used Midas several times this year. Very pleased with service and appreciate great customer care!
Very slow service. Had an appointment and was told it would take about 2 1/2 hours for AC refrigerant replacement and an oil change. It took five hours plus!
Excellent service and quality work!
This shop and the owner, Diana, are fantastic. Excellent service and attitude
Best of the best great service
"I have been going to Midas for car care for over 10 years. I continue to go back because I know that they will be honest and that they back their work. After years of dealing with shady repair shops, it's nice to know that Midas will never invent problem"
Had an appointment, everything is good
"I just drove up to one of the bays to ask a question. I popped my hood, to find out I had a Exhaust leak..... That following week, came back to replace the Exhaust Manifold Gasket... Thanks Kenneth Broussard"
Took longer than expected to complete but was well informed the entire time.
These guys are awesome. They had me in and out on all points inspection to pass for my yearly inspection. Very informative and all at no charge. I did purchase a air filter. I definitely will go back here for regular services.
This location performed top notch service
You always do a great job on my car and remember me everytime I walk in the door. That doesn't happen everywhere. Thank you.
Diana is the nicest woman I have ever met! She was very informative and patient. I will be a forever customer of Midas in Georgetown!
Been going to this Midas for years now. And I?m never had a problem with their level and quality of service.
!0 years of excellant service
The work on the car was excellent. The staff is knowledgeable and friendly. One of the best places in the area for car repairs.
"I stopped into Midas in Georgetown, Tx. some years ago, 2003. I received top notch attention and great service at a very reasonable price. I have a large family and prefer not spending my weekends or free time under a car. Before long I had all 5 of my ve"
"I have been taking my cars to Midas for over 15 years. The reason I have stayed with them is that they are honest, qualified technicians. They aren't perfect, but when they fail to repair a problem, they always keep at it until it is fixed, without charg"
In and out in 30 minutes after it was determined that the wheels were in alignment and for that reason did not charg me the full amount for a 4 wheel alignment. Employees are very friendly. Enjoy talking to Isla who knows cars and trucks.
Thorough,good attention to detail
Always precise troubleshooting
The team was very Informative. Everyone was pleasant.
"Gray took in my 08 Mazda 3 for some custom gauges install. I dropped the car off in the morning and picked it up late that afternoon. Delia And Debra makes sure that Gary had everything he needed from me, so he could do the job right. I am very happy with"
Diana is a professional. She makes contact with her customers. The shop runs like a top. If she says your car will be ready at 3pm?it is!
"Always amazing service and quality from Georgetown, TX Midas. Been coming here for over 10 years. Very trustworthy and reputable."
Midas is always amazing to work with
I needed oil change and Isla creatively worked me into the schedule. The front is important and she is great at it.
You guys helped me to pin point all the issues with my truck and also helped me to decide which is priority and what can wait a little while! Thank you
Very professional and complete
Always good things about this Midas location it's why I always come back.
Awesome Team Best of Texas ??????????
"I have a 1967 Chevrolet Camaro. It is a valuable classic car, and I was unsure who to take it to for exhaust work. I reluctantly went to Midas in Georgetown. I was surprised.I watched all the work that was performed and the care and attention to detail "
Midas-Georgetown has serviced my auto's/pickup for at least 10 years.Thanks to Diana & Gary. Job well done
"Gary,from the top of head,to the bottom of my feet,YOU are THE best.Thanks from Mr. Lyles.????????????"
Friendly staff. Great service.
"My brakes were squealing. Brought my vehicle to Midas, paid $1,000 for new brakes, pads and all that they recommended. My brakes still squeal. Brought my vehicle back and asked them to fix it. I was told it was not my brakes, it was my suspension. I d"
"I was a bit late picking up my car because I wrongly thought that Midas closed an hour later. I felt badly but they waited with smiles, never mentioning that they were very ready to go home at the end of the work day. The staff at Midas are the BEST!!!"
Thought I had a transmission issue and they took the time to figure out that it was an ignition/spark plug issue.
"I visited Georgetown Midas today. Earlier I left a review because of some concerns with customer service. Within a short time,I received a call from owner. Explained my concerns. She was so understanding & apolegetic. I appreciated her concern so much. She"
Excellent service I thought I would have to leave my vehicle but they were able to take care of. Thank you for the great costumer service. I plan on coming back.
The staff at this location consistently provides excellent customer service and quality vehicle repair. We have asked for assistance in multiple situations with different vehicle models. The mechanics know their business.
"The staff there are truly amazing, they take the time to make sure things are done correctly, kind of hard to find this in the world today. I will always go here for my car needs."
"The staff at Georgetown midas are by far the best ever. They take care of their customers, I will always go there for my car needs."
"I had made an appointment for an oil change, but when I arrived, I discovered my appt was actually for the following day. No problem! Midas fit me into their schedule so that I didn?t have to return the next day. "
"In and out in expected time. No sell pressure, no gimmicks. Price as advertised."
I came too Midas because we went too several people / Machanic?s Nd one of them we giving us answers for why our a/c wasn?t blowing cold. We spent a couple of hundreds dollars Nd nottin was being done. Texas heat is no joke Nd we have kids so we needed the
"I stopped by to see if I could get in for an oil change earlier this week. At first I was informed, that they were booked for the day. After a few clicks on the computer, the associate was able to squeeze me in. I work in a hospital, & my schedule is unpre"
The staff are awesome. They know my name when I walk in. They are very accommodating to my schedule. I will always come back.
I wish to recognize the exemplary efforts of the employees at Midas of Georgetown TX. It began with the greeting at the front desk from Ila (my apologies if I misspelled). To the in depth analysis and solution of my muffler repair by Randy. The pricing was
great service, lewis does a outstanding job is a real credit to midas
I still have a warranty on my truck and I take it to midas for anything that is wrong. They will have my truck fixed in a day instead of messing with the dealership for a week.
Everyone there are the best! Always welcoming and doing the best to make everything easy! Thank you Midas Georgetown!!!
I never feel pressured at Midas. I?m very pleased with the service I get at Midas. I used to go to Lambs for my auto needs but prefer Midas and the service and friendliness of the employees
"Friendly, honest, personable and thorough . More than pleased. Thank you!"
This shop is legit. Isla took care of my scheduling needs and was transparent on breakdown for the costs. Edwin in the bay knows my vehicle in and out. He took me for a short ride discussing sounds and what is causing what with strategies for getting more
Friendly, down to earth, professional
Always go above and beyond to make it quality and affordable. Thanks for taking the time to clean off the foreign residue on my cat exhaust line making that horrid smell
"I have never been let down on price or services provided. Gary, Louis and Ila have always been courteous and professional. If your car doesn't need it, they will tell you. It's difficult to find this kind if honesty in this business today. "
Without a doubt I recommend this Midas location to everyone! From the first time I went there I have never gone anywhere else.
