Very friendly and accomodating to my vehicle needs. Inspection was completed quickly.
Friendly and fast service
No issues, surprised but not shocked at prices
The team at Midas of Granbury are friendly, professional and provide excellent customer service. We have confidence that the work is completed correctly and at a fair price.
We went to Midas because of the name. We were new to town, and had great experience in the past with Midas Muffler, years ago. I am 80 years old, and have done most jobs on my vehicles, I know how things should be done. The manager went to the back room and called the assistant manager then came back out and changed the bill. At that point he finally admitted that they had not turned rotors in years. Plus he also said that their machine could not turn large hubs, like our 2500 Dodge Ram has. We were never told that they planned on new rotors, which our truck did not need, but got anyway. Asst Manager lied and said she had called to ok it, but she HAD NOT. She called to tell us we needed new front axles due to salt damage from living in Montana during winter months. We definately ok'd that. So basically this Midas shop puts on new parts and adds it to the invoice without customers knowing. She specifically said we turn rotors and everything that we would need. The manager only confessed that they haven't turned rotors in years when I pressed the issue. I told him I am an easy person and nice person to get along with, until I am pushed around. HE told me I was not!! He is a BULLY.
My vehicle was fixed competently.
I needed an inspection. Other places I tried never had an inspector available no matter when I tried to catch them. I was so grateful that Midas has one there regularly. We will definitely use them again on the next vehicle.
They treated me well, they gave me a solution, good service or any complaint. My car is handled like new.
Little longer than expected for an oil change but still very satisfied.
My vehicle was returned to me with a dirty, muddy interior, which was spotless when I arrived. No floor protection was used, no seat protection either, I'm not very pleased about the lack of respect given to my property .. just how difficult is it to put down a paper floor mat!? Unacceptable ...
The staffs were friendly listen to what I needed done and they took care of it
I was most highly satisfied, because they allowed me to see first hand what the issue was under the vehicle and not trying to explain it to me ( the non mechanically inclined) what is was. Found that extremely helpful.
Ed was knowledgeable, courteous, and friendly. Service was performed in a timely manner and the appointment was easy to make.
All details were completed as presented.
I got there 10 minutes before my appointment and 45 minutes later I drove out
Needed tires on the front of vehicle. Another retail had what I needed and was able to install immediately. Came back to Midas for an follow-up on inspection with no other issues... Completed without.
Love the thorough explanation text
Came in for a state inspection and was prompt in checking me in and finished within 20 minutes.
Everyone was really nice . Wait was long at all
My car sit there 15 minutes after the work was completed before he told me I'm ready to go.
They were on time getting me into the service, They completed the service in the timeframe that they spoke of. the Service was good.
Courtesy kindness. Able to get my service done when I came.
This is the third time i took my kia in there an always leave satisfied, the ladys are nice an well knowledge when u ask them about something. Thanks
Fast service. Part was available.
Actually stand behind services provided that damaged tires.
Have been there a number of times in the last 6 years and I have also been taken care of.
I only took my vehicle in for State inspection but everyone was very nice and helpful
The associates had great customer service. My wait time was reasonable and I will definitely be returning for my automotive needs in the future.
They did what I needed at a reasonable price
They were very friendly and honest.
Friendly and knowledgeable staff. Very personable, not just with me but with the other customers that came in as well!
Got me in on short notice.
Not their fault but the computer system was down. I had to call to see where they were with my car and the price. And when it was done, I had 20 min to pick it before they closed.
Next time the service tech needs to make sure wheel muts are all installed and torqued. He failed to put the lug bolts back on and only 1 was barely on. The rim almost came off when driving it.
They were quick and thorough! The front desk was very attentive and explained everything that they did. The inside waiting area was very nice as well and even had coffee.
Things are done in a timely manner
Service and staff were very professional and friendly.
The people were friendly. The lady explained everything. The service was done quickly.
First time at Midas. Originally went to Jiffy lube but they didn’t have an inspector until 1:00 so recommended Midas. I arrived but they were busy for an hour which was perfect, had groceries to put away. I returned, they took me right away. They showed me a report that battery was almost dead so replaced it. Very happy with the kind service and attentiveness. I will come back and recommend this loc Midas. Thank you
You got me in without an appointment and took care of my car inspection. Thanks.
Team was friendly and professional when communicating with me. They completed the task very quickly. Will definitely go back
Friendly courteous service. Professional and prompt service. Clean and comfortable waiting area with clean restrooms.
Being able to schedule work and be able to wait a short time for it to be done correctly
Friendly, Knowledgeable, And Helpful
Used Midas one time before. This time no different. Great experience. Watching operations during wait only increased my confidence in this shop to get the job done satisfactory
The repairs were timely and fairly priced
It was a one time stop my place was closed
Midas did my front breaks on my kia soul an i was very pleased with the work they did. So got my oil changed this time an already set a appointment for trans fluid change.
Great service. Friendly employees.
Friendly, fast and reasonably priced
They listened to my request/question over the phone and said they could address the issue. Provided an appointment time, honored that time, Gave me a quote upon checking in and possible additional fees if applicable. They adhered to the original quote. Second time taking a vehicle there and don't feel they tried to oversell me on anything else. Techs were friendly.
oil change was done on my car, pricing was good as was the oil change. The shop had a lot of customers and still my car was done on time, not a long wait. I would reccomend this Midas in Granbury.
Fast, good communication and friendly
Very fast repair, friendly and informative staff. Reasonable pricing!
The ladies up front were very friendly and prompt with service
The workers were very nice! The shop was very clean including the restroom. They finished my oil change in a timely manner. I also loved that they had a little play area for kids!
Because everyone was so friendly and efficient
The service at this Midas is outstanding. I take both of my vehicles to this location for all repairs and service.
Employees not eating food at the front counter and asking you to hold on while they finish
Great friendly service, great loaner car, I was well taken care of.
I was not Highly Satisfied with my Midas experience because after my oil change, they told me I had multiple problems with my car that required attention. Although I do appreciate being informed of potential problems, I did not appreciate the huge amount of money that they said they would need to fix said problems, a whole 2k. The reason this was so surprising and ruined my experience at Midas was because I only came for a simple oil change and to be told of all these problems when there is no check engine light on in my car made me feel like I was being taken advantage of. I came to Midas because of my Openbay discount, but I would not return to Midas if it were not for that discount.
Great service and great people
No real good reason but was not offered anything to drink. A water would have been great.
Easy to make an appointment and service with quick and done correctly.
Talk to the customer in detail! If things aren't done right the first time, fix it without wanting to charge more money. Listen to what the customer says.
Everyone was friendly and Great Service
T, Joseph and the entire staff to include the owner went out of their way to offer a very reduced discount for Oil Changes for Veterans. They did not have to do that! I don't expect anything or any hand outs from companies, but they went ABOVE AND BEYOND. Thank you to everyone up front and also in the Garage Bays. Please forward my praise to the Upper Chain of Command. You folks provided Exemplary Service.On a side note when I saw some of the Korean and Vietnam Veterans there at 0615 hrs standing by in he Parking Lot area when I originally drove by, I said to myself. GOD BLESS THOSE PEOPLE AT MIDAS! They have a LONG DAY ahead of them. Thanks again!Thank you, Joey Hedberg817-874-8694
Staff was very pleasant and a joy to be around. Really a prideful establishment towards military. Very courteous and considerate to others as well as each other.
They changed my oil for free, a generous offer from them. They found an oil leak that I did not know that I had and included a photo of the leak evidence.
I was disappointed to see that the lube job wasn't completed, as the zerks weren't greased. I didn't check them all, but the ones that I saw were covered in dirt and obviously hadn't been touched.
Customer friendly and professional
Prompt and friendly service. Great waiting room
Joseph was good at describing my problem and he kept me updated regarding progress.
Everything was easy!! From scheduling to waiting on the vehicle to be completed.
Communicate when the vehicle is done, if you did a vehicle inspection I never received it and no one ever went over it with me, if you tell someone shuttle at 11 and you’re running late or forgot let me know. I had to call back at 12:30 and was finally picked up around 1:30. This really impacted by baby’s schedule. I asked for a battery check and you guys forgot to do it so they had to do it before pickup.
Everyone was so sweet and kind and took their time explaining things and worked hard to try and fix my crazy car. I appreciated the kindness and patience that was given to me. I also loved that I was able to understand what they were saying. Honestly just a great experience. Best I’ve ever had.
Your prices are to high. Parts are to high. Service price is to high.
Easy to make an appointment and fairly quick service one I arrived.
Friendly And Knowledgeable
The service is always great. The team is awesome and everything is done quickly. It is preferred place to go.
On time, efficient and affordable
I walked in and was greeted. I came in for a state inspection. There was one man in front of me, but the attendant recognized me and said I would be next. They took my keys for something on my car and the next thing I knew, my name was called and I was ready to go. How fast and easy was that!
As a female, taking your vehicle in for maintenance can be somewhat intimidating, however, this location was super friendly not just to me, but everyone who walked in!
From the moment I walked into this location, I felt like a person and not just a number. From the front desk personnel to the mechanic that worked on my vehicle, I had a great experience. Everything was explained in detail before WE moved forward with repairs. Excellent customer service, professional staff that took care of my vehicle like it should be taken care of. Reminded me of an old school mechanic.
Joseph was super awesome to deal with. The service was fast and they weren’t trying to sell me on things I didn’t need.
Midas was unable to fix my brake problem
They really couldn’t find what the problem was with a couple of the issues I am having with my truck. Also very expensive. $210.00 just to evaluate what they thought needed to be done. I basically paid $1700.00 for a rear brake job.
Axle and brakes replaced previously. Although technically not rework, a discount of some sort in my opinion should have occurred. Especially parking brake issue.
The price and great people
they fixed it in a timely manner and did a great job
Joseph, T, and Miriam go above and beyond with fantastic automotive knowledge as well as customer service skills. I've taken all 4 of my vehicles to them from simple oil changes to blown engine and they handle it all
All went good and estimate was as stated
Called in for state vehicle inspection appointment. Was told, by a very pleasant lady, no appointment needed, come on in. When I arrived I was greeted by Joseph. Very nice & professional. All went very smooth & much faster than expected. I will be coming back for future service.
I was satisfied. No problem.
They did a good job and I was satisfied
When in for an inspection and before I knew it was done
The service at this Midas IA always very good
The time it took for the oil change was longer than expected.The time I was told it would take to complete an additional service recommended was much longer than I was told.The staff this time was courteous but not particularly friendly. My previous visit for an inspection the staff was both courteous and friendly.
They did what they said they would do in the time they said
We knew alternator was bad, and Midas substantiated that the battery had a bad cell. I told them that I would have it checked after the alternator was changed, because, I had purchased the battery just a few months ago from another vendor. I knew I could get it replaced at no additional cost, which in fact did happen after I left Midas. They also said it needed and oil change, which we already did a few weeks ago. We go by the cars computer, it still had 69% viscosity. I don't like to be high sold on work or parts I don't need.
Air conditioning not properly working in waiting area . It was 110 degrees outside and 85 inside the waiting area
I called to schedule my inspection, I was told not necessary. My car was promptly inspected, waiting area was excellent, friendly and efficient. ThxMidas
Everything was taken care of very satisfactory
Tatianna and Cody helped me, but all the staff were extremely helpful and polite! Will definitely recommend to others
Despite a number of issues of my making staff remained professional and accommodating of my needs and timing.
Excellent communication, timely service, friendly service
Great Service. I was in and out in 15 minutes!
Great service done fast by polite and professional employees.
Cleanliness and friendly service
Got the pickup in and found the problem and fixed it in a timely manner.
The staff was very friendly and accommodating. And not just with me, but other customers that I observed.
Staff was prompt, friendly and courteous Shop was clean and welcoming
I have used this Midas for a while and I'm completely Satisfied with the Expertise of the Staff and their Service.
I was greeted quickly for what was a very busy day at my location. Check in was quick and all the employees were very friendly.The shop was very busy, and the amount of time required to address my problem was good considering how hard to confirm what my issue was.
Easy appoinment, car serviced on time, complete explanation of service.
Friendly And Knowledgeable
I was very happy with my experience. The people were very friendly and helpful.
Do not charge when u can't do the job and say well we put it on a lift that's absolutely bs
Friendly staff and clean facilities
Even though the parts house was not as accurate as they should have been, your people kept me informed and got the work done as quickly as possible, considering parts availability.
All of the staff is very freindly and show the customer what is wrong with the vehicle and advises them of the cost. I really like the way they treat the customers. Shout out to the follow at the Granbury, TX location.-T-Joseph-Newer Female, forgot her name. She was working at the computer and taking payments.Thank you,Joey Hedberg
I scheduled my appointment at day and time I wanted. Everyone is friendly.
Train your employees better and have equipment properly calibrated
Staff was very courteous. Service was completed promptly. Check out was fast and easy.
The appointment process was quick and had an easy check in. Everyone I spoke to were very friendly and ready to help with questions or any issues. The elapsed time of service was great and quicker than I was able to pick up after repairs. Price was fair for the number of services I required.
They get the vehicle and changed all rotated the tires look at the brake pads, checked about posers and wiper blades and everything looked good. They done a great job.
Friendly service at well trained technicians
Was able to call and get appointment and they were prompt in taking my car in within 5 minutes. I also saved money with a coupon.
My alignment still pulls to the left and they broke two screws you need to align and made me pay $177 for two screws
They took the time I needed to understand the issues and to discuss options. Tianna went above and beyond to be supportive and helpful.
The Granbury Midas shop has always been our go to for car maintenance. They are pretty professional and friendly. I would highly recommend them.
These are the only people that service my car in any way. We even come here for inspection. Went ANOTHER place for a simple oil change about 3-4 years ago I think and they " forgot" to put in a oil filter. What???? That's part of the job. Midas found it and told us and we went back there and got it! Swore then, MIDAS ONLY!!!!!
Return trip for maintenance not completed on first appointment
Very nice and accommodating. Very nice experience
Joseph and Miriam are both professional in the way they interacted with us. Miriam was friendly and because our truck is our only vehicle, gave me a ride home when I took the truck in for a coil pack repair and came and picked us up when it was ready a few days later. I don’t know the name of the man who did the work. Everyone seemed to be genuinely customer service oriented and today that is a breath of fresh air. Customer service is a dying art in so many businesses.
Just more communication on pricing and other options if too expensive
Check in was quick, time till vehical was completed was quicker then expected, check out was fast and painless, no issues
I’ve been going for years, service has always been great! The new girl at the counter was very nice and professional.
Friendly, Courteous, Communicative
You fixed the issue, nice job.
very quick service and very pleasant and knowledgeable employee
I have used Midas in Granbury a number of times for my personal vehicle. I am also a mechanic but, when I am busy with my own customers I do not have time to work in my own vehicles. I can say from experience that the technicians and service desk employees are top notch.
Front desk communicated every step of the way. The Technician took the time to pay attention to details about my vehicle and they performed my oil change and tire rotation in a timely matter.
Had a possible issue that the general manager addressed very quickly and professionally. She is awesome! If I return to Midas, it'll be because of her and her customer service.
Extremely helpful and friendly staff! I came here once before to get an oil change and this visit just needed an inspection for another vehicle. Both experiences so far have EXCEEDED my expectations and I will definitely be back for any care related issues this location can help me with in the future! Hats off to this wonderful team of professionals!
Nicest professional folks with complete honesty, and so knowledgeable! Thank you!
I went in to get a wheel alignment and was told the tie rod was too tight and that with tens of thousands of dollars worth of tools they could not get it loose and that I should do it in my driveway with a hammer and stick
Overall great experience and interaction.
THE STAFF IS VERY FRIENDLY. THE CHECK IN WAS GREAT. IN AND OUT QUICKLY. WE HAVE NEVER HAD A BAD EXPERIENCE HERE. WILL ABSOLUTELY RETURN AND WE HIGHLY RECOMMEND IT TO ALL OF OUR FAMILY AND FRIENDS.
Transparency regarding costs and quality work.
I was not happy with what it cost.
Always used Midas for brakes...didn't.know basic maintenance was offered
I love the staff. Even though they were understaffed they were friendly and joked around with mr.
For just an oil change, they did a thoroughly great job. A full courtesy check showing me stuff I should consider and how well my vehicle is doing.They didn't try and push any extra sales but showed me items that will be coming soon on repairs (brakes and tires) I know I'll be back for those.
I work on my own vehicle most of the time but there are some things I don’t do. I needed a front in alignment I have been to Midas before for the same thing with a different vehicle. They always do a good job.
I tried for 2 days to go else where and both days they weren’t doing inspections so I came to YALL and y’all were friendly and had a good overall vibe. Thank y’all so much!
Super easy to schedule an appointment, got a solid time confirmation within 1/2 hour. They got my vehicle in within 10 minutes after I arrived and I was out the door in under an hour. Really great service, couldn’t be happier!
I doubt that I will return, since Midas did not perform the work that I asked, and charged me fir work I did not want done.
Nobody is perfect. There is always room for improvement.
The staff is very quick and efficient. I always receive great service.
I was not told the price to expect until the work was already accomplished. I was not told it might or would take $135 for labor to connect on exhaust pipe.
Joseph and rest of Midas staff have consistently been excellent at providing quality and swift service
I guess this was the fourth or fifth battery I have purchased from our local Midas and so far I have been totally satisfied.
Everything was great even communication with people in the store. They kept me up-to-date on everything and we scheduled for another visit.
Quick for a walk-in, friendly and clean.
They had the exact battery replacement for my vehicle at a better price.
I was greeted promptly and was asked how they could help me. They were busy with another customer, then took care of me.
Made an inconvenience easily taken care of in a timely manner.
I just like the people there and the courteousness and all of the continued progress of my car I come there for all of my oil changes and any other service I need
Service was faster than I thought .employees are very friendly and professional.
Friendly & Courtesy, Informative
Appointment at 9 for 4 new tires. Took almost 3.5 hours
Fast service. Great job on front end. Good personality to talk to.
Staff is very friendly, and informative about the service occurring and about any issues they find. I have never waited longer than the quoted time of service. Usually is done before estimated time space is complete.
once i told the problem to person at front desk, she explained what the issue possibly may be. My car is 14 yrs old so i know parts need to be replaced. They also did a courtesy chk as i have almost 200,000 mi., and gave me report of items tht need replacement, etc., Associate to call me wth charges for work to be done on tgeze items when i wish to do them.Very satisfied overall.
I quickly received an appointment which relieved me to have my issue resolved as I t did not feel safe using my truck. Midas had a friendly courtesy service driver to take me home, called me to advise the issue, received my approval to proceed and resolved in a timely manner. The courtesy driver picked me up and I safely returned home with peace of mind. Everything went very well. and i'm grateful for automotive service such as Midas rendered.
Needed State inspection, got State inspection.
Midas is close to home and I was able to get the service I needed in a relatively quick amount of time considering how busy they were.
We made an appointment for Monday morning and we were able to get our car in right away. When we were called about what was wrong with our vehicle the associate explained everything in detail including the cost of the service
Easy check in and even though I did not have an appointment, the wait was too bad.
We trust Midas with all 4 of our vehicles... they are honest... they provide great customer service
Did not have an appointment. Inquired about an oil change and state inspection. Was told it would be about 1.5 hours for both, but they could get the state inspection done ASAP. Told them that would be fine, just do the state inspection now and I would make an appointment for the oil change.While we were waiting, got an estimate for a battery replacement for my other vehicle. Received that when I checked out. Nice, clean establishment with friendly staff. Will be scheduling my oil change and battery replacement in the not-too-distant future.Thanks Midas and keep up the good work!
I waited hours to learn that one of my problems was not fixable and they knew that from the start
Great customer service. Waiting are was very clean. They were prompt with checking me in, and had my car back to me in a very timely matter.
Shop manager personally showed me what issues were found with my vehicle.
My vehicle sat for 3 years without being driven. I dropped it off on a Saturday morning and told the employees I needed it by Tuesday morning for a 1300 mile road trip, and that I needed whatever done to make that happen. They made it happen and I made my road trip. If I lived in Granbury I would go there for any/all my future vehicle needs.
I was a walk-in on a Saturday morning. The service rep. was very knowledgeable, and courteous.
Checked in quickly. Service done as requested. Done in a timely fashion. Treated in a friendly helpful manner.
This Midas shop is my "GO TO" place for automotive work. Robert runs a really tight ship and his personnel know what they are doing.
The problem I came in with was a brake issue that required a high amount of diagnosis and figuring. The mechanic was able to get the service handled same day without major issue and everyone explained everything every step of the way.
They always get me in and out quickly, they're very friendly and knowledgable.
Another quality job with excellent customer service
Fast service, cleanliness, friendly.
Joseph and rest of team did an excellent job in every way.Thanks!
Very courteous. Made sure that I understood what would be done. Overall a pleasant experience.
I scheduled an appointment at 8am and was told when I got there that I would have to reschedule for 2pm. I work night shift so 2 pm is the equivalent to 2am to me. A simple call would have resolved my issue so I could go to bed and get up early to come back.
Get a new Service Manager and new Machanics !!!!!!!!!!!!!!!!
Good reputation and great customer service
I was very satisfied with my experience at Midas. Good service.
me and my boyfriend have taken 4 different vehicles to Midas and we are extremely satisfied. Staff is honest, friendly and knowledgeable. I have more work that needs to be done and plan on having it done at midas
From the ease of booking online to getting contact the next day was great. Everyone is the office was friendly and the prices were told to me up front. It was within thr budget I had set for myself and they even remembered I was going on a trip. I was very happy with the experience and will be having my husband's car serviced here soon.
Various things cropped up that made it take longer
They figured out the problem and how to solve what was going on and that made me feel more at ease with what was going on
It was a great experience and the staff were patient and friendly.
Fast and Friendly and answer all questions.
The lady was overall great. I come back every year to have my vehicles checked and inspected.
Friendly and professional
Service was fast and friendly, price was very reasonable, and location was clean and easy to get to.
Took in for tire fix- two days later said it was fixed and as I’ve paid and pulling out the tech (Gabe) came out and said the tire had not been repaired per company policy. Said he “forgot” to tell the front desk? Tianna knew we were not happy and gave exceptional service recovery. We have used Midas exclusively but Gabe seriously damaged our faith - Tianna saved the day.
I've been a return/repeat customer to this Granbury store for over 5yrs---have always had exceptionally Good service & workmanship, Good pricing, & Friendly personable experience with Techs, Mgrs, & Owners....a HUGE Asset for the Midas Company.
I found these guys two years ago. I don’t go anywhere else. Absolutely fantastic crew and customer service
The staff was great, the prices were affordable and service was quick. They diagnosed the problem correctly and the vehicle drove great. I appreciate the In God we trust on the window too!
I had an appointment for 10. It was almost noon before they looked at my car
The Granbury, Texas Midas has always noticed any problems with our car during our visits and provides the solutions. My husband, Jurgen Keys and me, Lori Keys have been coming here for years. We recommended them to our daughter and she comes here as well. This is the best staff and place in town for car services. We wouldn't go anywhere else!!! Kudos to you Granbury Midas!!!!
My friends and I bring our Shelby Mustangs there as a knowledgeable former mechanic there referred us. He said someone there was skilled and he was right. Work well done at a fair price. Thanks!
My dad highly recommended them to me to begin with so that why I went there. I was happy with the ease of everything and how it wasn't overpriced and they kept us up to date thru process
Just give me my money back.
They where very kind and the did a quick job at my oil change
Very good customer service and they take excellent care of my vehicle.
Very accommodating, friendly, convenient and pricing was affordable.
i WAS definitely satisfied. I may have checked off the wrong comment. sorry.I would definitely reccomend
The experience was quick, polite, the work was excellent the truck feels like new one now
Very nice people and very professional they have got my service done very quickly
They are always friendly, happy to explain even the smallest things to me and my car is always ready when I am. They have a great staff that caters to its customers!
They were great on time as far as getting me in and out on time and they were very professional!! Great crew here in Granbury !!
I was impressed with the ease of making an appointment online. I appreciated the kind welcome and the willingness to answer my questions. I was pleasantly surprised by how quickly the work was done.
Friendly, Knowledgeable, And Courteous
Very kind and knowledgeable staff. Will be returning for all of my auto needs. Thank you!
great customer service and communication
Easy, trouble free, friendly staff
The staff always does a good job for us.
Customer service was Great ! They answered all the questions about my vehicle. They Told me that I would be needing a battery soon. They also checked all of my filters and fluid Thank You I was a awesome experience
It was easy to set up the appointment. And easy in and out.
I use this Midas store for most all of my mechanical needs because they are always on time, will shuttle me to and from the house, explain the diagnosis of my problem and quote the cost of repairs ahead of time. Another thing I appreciate is that they will point out any issue with the vehicle that I am not aware of and give me the option of early repair versus a later major expense.
The Manager is a high class honest person. He resolved an issue beyond my expectation and is a highly trustworthy individual
I always get great service and good pricing from this location always
After reaching out to the owner and operator of the Granbury location Eddie he was kind and understanding and professional in getting the situation resolved. Thank you sir look forward to doing business if needed in the future
Price, ease of scheduling, professionalism, communication
"Great job, friendly, fast, knowledgeable, thanks"
I have a 5 stars review on Google. Great service, definitely recommend and will return with my fleet of 25 vehicles! Owner of theDTcompanies.com
Excellent communication from staff. Also super responsive to my inquiries while I waited.
Did not set the Brake cylinder or the brake spacer properly completely wore out one of my rear drum shoes spent hundreds thinking I would get it done by an expert but I was wrong I hope they make it right
Very prompt reply for scheduling. Friendly at check-in. In and out in a timely manner
i basically have to take the car to somewhere else to fix the items needed done its a 1980 camaro z28 with low miles. nothing is any better really than when i brought it in.
I was very satisfied with the time they took to change my oil & also check my truck for an inspection. I have been using Midas for several years & will continue to do so!
Listen to the customer. I told them what I wanted them to do and they said they did what the vehicle specs required. I’m very upset because I’ve gone to them for 4 years and I’ll never be back
I brought my Nissan Frontier in for service and a State Inspection. Couldn't have been better.
"Great work, and my truck stops on a dime! Courteous service, too! I certainly be back when the time comes?"
"Once again my experience with the fine folks at Granbury Midas was top notch. Took my vehicle in for an alignment and was greeted with a smile! They had me out of there quickly, too! The staff is professional and courteous and I highly recommend Granbur"
Very quick and good service.
"I went in for an oil change and was not disappointed. From the customer service that Johnny and Andy gave to the technician answering all of my question, I was treated like a VIP. I definitely will be returning."
I am very disappointed in Midas. I took my car in for an oil change and to check my tires as I was experiencing vibration in the steering wheel. The result was the mechanic said I needed right front tire wheel bearing at a cost of $400. I decided to have m
My employee took his truck there to have new front brakes and rotors put on. they didn?t tighten caliper bracket up caliper fell off messing up brand new rotor and the wheel. I wouldn?t send my enemy to that place $700 wasted
TOOK MY VEHCILE IN FOR AN OIL CHANGE AND MY VEHICLE REQUIRES FULL SYNTHETIC. THEIR COST WAS RESONABLE VERSUS EVERY ONE ELSE IN GRANDBURY. I PAID 61.99 PLUS TAX WHERE EVERY ONE ELSE WANTED OVER 85.00 PLUS TAXES. I HAD TO WAIT A LITTLE LONGER THAN EXPECTED
"The job was performed at the time they said it would be, which is impressive considering how busy they are. All work was performed professionally and vehicle is now in alignment. Staff was very friendly and helpful and answered all of my questions. "
"I called them one day and had an appointment the next for brake issues. Robert was especially helpful! He dropped me off and picked me up from a rehab facility where my husband was due to Covid. They had my brakes fixed the same day! I would, and do, high"
I was pleased with the repair work done to the car and the short amount of time to have it repaired. Thank you
service was great and fast.Ron D.
Great place people are outstanding
Got new brakes installed prior to moving here full time last July. They squeaked badly from day one. Two shops said there is nothing we can do other than put new brakes on and they might squeak as well!As a last ditch went to Midas and they stopped the
Eddie was great.. definatly would reccomend !
"My daughter was in town from Dallas for an appointment, as she was getting ready to drive back (1 1/2 hour) a low pressure light came on. She stopped in without an appointment close to closing time and Al put air in the tires, checked them over, test drove"
Great bunch of guys to work with! I had complete exhaust installed on an old classic panel truck along with some brake work and new tires. Total bill came in under the estimate because they found a part that was previously installed incorrectly and quickl
Great bunch of people here! Had exhaust installed on an old classic and new tires and brake work. Actually came in under the estimate because they saw something that was installed wrong and didn?t need replaced! Honesty and Integrity can be a rare commodit
"I have been using this Midas store for about a year. Robert, Al, Gabe and the rest of the Midas team have always been prompt with an appointment, quick to find the problem and have total follow through on what needs to be done. Even if it means working p"
New Manager was very professional and took care of my truck. Thank you!!
Check list very thorough and detailed. $120 oil change and a $3 oil filterwas put on. I took a new gm oil filter and a quart of Mobil One to havethe cheap oil filter replaced. Junk oil filters dangerous to an engine and Iasked what filters they used before
"Customer for a number of years. Recently bought two tires, front-end alignment and oil change valued at $390. Good service but disappointed at total lack of following pandemic protocols: no masks by employees or sign requiring masks by customers. Re-think"
Work complete but too expensive.
I have a 1996 Dodge Ram and I was having front suspension issues. I stopped by on Friday afternoon so Gabe could check out my truck to see what was needed and have the parts for Saturday. Gabe had my truck done on time and now my truck is driving great. T
Good, fast, organized, complete, friendly, professional, service!!! : ))
Excellent welding for a very reasonable price.
"I took my truck in for new tires - Robert got me exactly the tires I wanted, and the crew was VERY quick in getting them on the truck, balanced perfectly, and ready to go. The waiting area was clean and well spaced for COVID restrictions. I felt very com"
The alignment tech did a outstanding job on my 2019 ram and Robert was very professional i well return
Came in to have our Cadillac Escalade aligned and they had me in and out in no time at a competitive rate. Will be back!
Just had a lot of brake work done on my truck. Robert and his guys got me in and out in the same day and even stayed late to get job done when promised. Outstanding job.
I was very pleased with the time frame to do the inspection of our Santa Fe. Thank you Midas!
