THE STAFF IS VERY KNOWLEDGABLE AND GREAT TO WORK WITH.
Just took longer than expected to complete and cost more than I thought it would
Employees should be more informative and friendly. I was sitting waiting for 2 hours with no information about my car. I had to asked if my car was ready. Employees should verify current address and phone number. When I got my receipt I noticed it has a wrong address and a California phone number. Seems like employees don’t care. Employees should also eat lunch in the break room not in the front desk. My receipt was filthy. Has food finger prints. Very unprofessional work of place.
Price and service was good
Came in and received what i asked for. Front desk was clear as to how long it would take, and how much it would be. Pretty satisfied with my oil change and will be back.
Omg I saw other reviews and I was nervous! Took my car after work fast service friendly front desk and mechanics! Car done quickly got there at 5:15pm done by 5:40 Sergio Suarez was great! THANK YOU MIDAS
They were very courteous and set great expectations of how long it would take. Overall very nice folks.
The filter I needed for my Fiat was not one they usually keep on hand so they had to order one to be delivered therefore I had to wait longer for my oil change.
Communication from staff to the customer is Awesome 👌 they genuinely are devoted toward providing excellent service to their customers. Its easy to see its their objective.
Completed repair in a timely manner, and was cheaper than the dealer
Highly satisfied except that I had to remind mgr I had rotation along w/oil change. It was all good!
THE STAFF AT THIS LOCATION IS VERY GOOD AND THE WORK PERFORMED IS GREAT, NEVER A PROBLEM WITH THE WORK DONE.
I was very happy with the help I received.
Sergio, Daniel, Sophia, and all of the staff always do a wonderful job.
service really fast friendly and good price
Extremely professional and courteous.
I made an appt online, but never received confirmation that it was accepted. Had to call the store and manager said I could bring it in. When I arrived I told him I wanted to use a Groupon. He said they don’t take Groupons anymore. The Groupon website clearly lists this location as honoring their vouchers. This is definitely against Groupon’s TOS, attempting to take full amount of the voucher directly from the customer, denying Groupon their cut. Seems shady.
I've been a regular customer at this particular Midas location for over 5yrs. They have Great service, a Great team, Awesome customer service with an emphasis on total customer satisfaction 👌
They performed my service on the wrong car and tried giving me someone else keys.
This locations team members can try offering quality customer service.
Entire staff is awesome and very helpful, they are always willing to go the extra mile.
I always have a great experience when I come to this location. I have a 1984 BMW, it is not an easy car to work on. Yet they always find the solution and parts I need. I have nothing but good things to say about this place. Sergio is friendly and explains everything well and Kyle does such a great job working on my car.
Overall I was satisfied with all the work, the friendliness of the staff and the ability to get me in quickly and resolve the problem.
The staff were easy to talk to about the vehicle and the issues we were experiencing. They were confident and willing to explore the vehicle to be able to give us a solid explanation of what may be going on. They were very upfront about the repairs needed and the cost estimates were 100% exact at checkout!
Had my exhaust system replaced with the Magnaflow system. Went very well, the team did an excellent job on the installation and then the options if I wanted to make any further changes.
Manager named Daniel is a great guy and always nice and professional.
The team at this location needs to learn how to checkout customers who come in with a Groupon. If a customer purchases a Groupon, you can’t get mad and tell them to “take your keys!” It’s not that simple. It isn’t the customer’s fault, that the employees don’t know how to accept a Groupon that was purchased that also has that location’s address on it. You can’t say that you don’t accept them and try charging a higher price either. That is horrible business, and the person who purchased the Groupon is definitely not going to go for it or recommend your shop to anyone after receiving an attitude from the person at the checkout counter.
I believe this Midas shop might have a thief as I was missing an item of value. My sunglasses went missing. I didn't notice right away but afterwards I called the shop. The manager asked the man that worked on my car but of course a thieve wouldn't confess his thieving. The manager was fine, but I wouldn't trust the person who worked on my car.
Daniel was friendly, helpful, and knowledgeable! Other employees were also friendly and answered all my questions. Service time was efficient. Price was great.
The staff was friendly. The service was good. The price was nice.
Very knowledgeable with what could be the problem and the price was in my budget.
SMOOTH AND PROMPT WORK AND VERY HELPFULL
Service completed in less than 6 ours
Professionals worked at this location. Highly recommend for service
I completed an online appointment but had to call the store myself to verify the appointment. Even with the appointment, I had to wait three hours for a simple oil change and check engine light diagnostic
I bought my car for oil change service, the man at the counter said the service would be an hour before they would get to it! It ended up taking 2.5 hours?
Daniel and Sergio were both kind, honest, and helpful throughout the entire process! They treated me like a friend, and made me feel safe and secure! As a female I sometimes have been taken advantage of at other mechanics or I was treated like I was dumb, and here when I wasn't sure what to do they were very polite and understanding and neverrrrr pressured me!!! They fixed my car quickly and it needed a lot done to it, but they also did good work! They worked with me on pricing and made everything convenient for me! They even picked me up soo that I could go pick up my car!! I'm so happy with the service there and I won't be going anywhere else! Thank you Daniel and Sergio!!!
I was lied by staff and every time I’ve called inquiring about my money they say well call u back and they never have given me my money back. I feel scammed and want to file a police report
Always great service and everything done in a timely matter and never had an issue with the work done.
The communication was great, from the front desk to the mechanics. Timeliness was very fast and they were friendly and explained everything well. Was very impressed based on the short timeline I was presented with to fix my vehicles problem. Will be returning here in the future and recommending to others!
I was made to wait because a phone call took priority even though I was there before the phone rang.
Service was very efficient and done in a timely manner. Everyone was nice
I was able to walk in and have my vehicle inspected quickly and for a small fee. I was pleased with the customer service, short wait time and fair price point.
Because my oil got changed. That is really all that I went there for, cant be mad when the job got done. Could have been faster.
I've been taking both my vehicles to Midas for a few years now and have never had any negative experiences. The location I visited most recently is not usually the one I go to as I was not near my house, however I still received the same great pricing and customer service as I do at the usual location I go to.
Attentive staff, understand customer’s needs, no red tape and bureaucracy
The manager, Daniel was cordial and very detailed in his explanation on what my vehicle needed. I highly recommend anyone needing work done on their vehicle to visit Midas and ask for Daniel.
I've been going to this location for several years now, and the service has always been great.
Quickly replaced my AC condenser at a reasonable price
really fast service and professional staff
Hire new front desk staff
My satisfaction completely lies in the professionalism and friendliness of the Assistant Manager, Sergio Suarez. He did an outstanding job from the get go. I will be back. Please reward this worker. Thank you.
The work that was needed on my car would have been much more expensive at the dealership. Your staff, examined the issue, the parts needed were stock. Service manager was very knowledgeable, and the price was perfect. Service manager (Sergio) was outstanding. Thanks
They jumped right on it and stood behind the job.
"Would never go back after basically being ripped off & then the mgr attempting to overcharge me for work they did NOT even do. Oil Change & tire rotation, doesn't get much simpler but ended up waiting hrs even after car went in shop. Just plan BAD & so man"
They are very efficient at what they do
"Went in to this location a year ago for oil change & tire rotation. Took 2 hours once car went in, came out w/o rotation but was charged for it. Then manger w/bad attitude tried to convince me it was done but sat right outside watching entire 'work' being "
Went in for an oil change and was informed of a large slash on the inner side of my tire. Would?ve had a blow out later that day if I wasn?t informed. The men were friendly and worked fast to finish my car. Thankyou Midas!
"My usual visits to Midas are great. This last service was terrible. First they told me it would take an hour, it took 3. I needed a service for an oil leak and I also paid for an oil change which included rotation of tires and fluid top offs. Well I got th"
"The guys at 11000 I10 always give me great service. Whether it?s just an oil change or a major repair. I?ve always felt welcome, and like they truly cared about what?s going on with my vehicle. I will continue to take my car there."
Loved the person at the front and the crew fixed my car with no problem thank you so much
They didn't put the window washer fluid in and no sticker on windshield for next appointment date
Great work and no complaints
"I took my car in for a brake inspection. I was told by Sergio who is a good guy, repair cost of $2200. I told him not to touch my car. I took it to another shop and got my brakes repaired for $328. Always get a second opinion."
Better cleaning in waiting area and better customer service skills with customer interaction
"Diagnosed my problem quickly and accurately, got me back on the road quicker than expected!"
Great service at Midas I will always take my vehicle to my if I don't take it to the car dealer
"The service and quality at this location has steadily declined.In August 2020, the technician did not tighten the splashguard after completing an oil change.t When I returned to this location in December, I had the same incident. I have been in contact wit"
Great service . The staff were very helpful and courteous. I will recommend this place to someone else.
Always go to the I-10 Midas by Huebner Jaden provides Stellar service with a smile I won't go anywhere else
"I went in to Midas and I had a coupon for Oil change and Tire Rotation, the guy at the front desk told me it would be an hour and a half wait, since I was at a Midas not close to home I waited. they brought my car out told me it was done and I paid. Then I"
"Went in for a simple brake job. Was told that i would get a life time warranty. Few months later, lo and behold I had problems with my brakes again after they did the initial job using there parts. Forget about life time warranty, it only applies to par"
"I was quite displeased with the time it took to change my oil. In addition Midas ran a ""diagnostics test"" on my cruise control which no one told me would cost $100.00. Also, since my visit my vehicle tells me the tire pressure needs to be checked. That nev"
Quick and to the point with they advice to suggest on what the problem and how to fix it. They are will to work with you in plans to fix the your vehicle!
My wife and I stopped by unannounced when our truck A/C stopped working in 100 degree plus temperatures. The crew was already busy with other customers but took the time to diagnose and fix the problem so that we were back on our way within the hour. WOW!!
"Measure twice, cut once. Did I do that? No. I jumped the gun. Earlier today I posted a very negative review for this location. After posting, I delved further into the matter only to discover that nothing that I had accused this store of doing was founde"
"My daughter came into the I-10 San Antonio, Texas location to get her car inspected. During the inspection, she was told her brake pads were wearing thin and needed replacing. Brake pads are NOT part of the inspection process. They simply saw a young woman"
Very good, I love the service.
Horrible place would never go there again
Great service, well explained of process and fees, done in timely manner.
Went in on short notice to get the brakes bled and was expecting a simple bleed using the old way (brake pedal, bleed through valve, top off) but instead they used a vacuum to pull all the old fluid then refilled. Brake fluid is absolutely pristine now and makes me wanna get all fluids service done here. Fantastic
"On April 13, 2019 i had a completed brake job done at this location, it was my understanding that they had installed ceramic brake pads on all four wheels. They mention that my front caliper might need replacing. Sometime later the front brakes seems to "
Matt found a way to help finance the repairs that I desperately needed. If it wasn?t for help I would not be back on the road earning a living as an Uber driver! I could not be more happier with these guys.
"Honestly one of the worst auto places I?ve ever been too. Got there around noon the other day, was getting picked up around 2 to drop the car off, once I got home got a call w an estimate of $908, I went in bc my brake light went on and they said I actuall"
"I took my vehicle for an air conditioner diagnostic, they hot wire to tell that I need it some fuses, after I got those fuses my heater, defrost or anything on the area thas not work, when we went to o really the guy said he hear lots of people complaining"
It was ok, waiting time was more.
I was in and out but with great service
Had a wheel hub replaced and 7 days later the hub failed again.
Took 3 hours for a tire repair.
While in San Antonio for my step-mother?s funeral services my oil pressure sensor light came on so I went to the closest place which was Midas. They did the work in a reasonable time and I had the oil changed as well since it was due while they were changi
" Tried to leave a review earlier, don?t know if it went through. Thank goodness for the folks at this location. I have complete faith in Sean the service manager. Explains everything in a way that I can understand it, then gives me the best deal possib"
The manager was very friendly! Service is fast ! Thank you !
"I'm new to the San Antonio area, so I just called around and I spoke with Daniel, who was so nice and helpful. After getting my new tires I got all four wheels aligned an hour before they closed. Very professional, and trustworthy place to take your car fo"
"Great work guys, keep it up"
Poor service at Hubner, charged extra fees than the regular Groupon deals, wouldn't recommend this to anyone.
It was just a check up... still waiting for the part that had been ordered. Looking forward to a very good and prompt service. I hope I will experience the Midas experience at this facility. Will keep you posted
Literally 5 minutes after my wife got home from getting the oil changed at your store I notice a puddle of oil on my driveway and a leak coming from where the oil filter goes. I immediately took the the vehicle to the dealership service center which happe
"Went in for an oil change, which went ok.On the other hand, my passenger side is covered in oil and grime from the mechanics that did the work. My floorboard wasn't covered and they even managed to get it on my seat. What's with that. Pretty unproffensiona"
They told me my price up front and for coming in at 2:30 on a weekday they had me in and out in about 45 minutes! Definitely coming back!
Okay I guess. I wonder if they really did the routine fluid and belts check though. My tires were low because the pressure warning light came on the next day. A little pricey overall forcthecservices I had done.
Daniel and his crew are awesome. Professional and fast and knowledgeable. I truly appreciate them!!
"Hi, I have worked at this location on may 13th 2019. I worked there for only one day.. and boy let me tell you ... this honestly has been the most disgusting, disloyal and dishonest group of a work crew I?ve ever worked with . First off I worked there for "
"This shop only received 1 star, as I was not allowed to leave the field blank.I don't appreciate being lied to on the phone. I dropped off my vehicle for an oil change on a Monday at approx 1:15 pm. I called at 3:37 pm, for a status, and I was advised that"
"After Midas insisted on me buying new rotors and new brake pads, I called Mobile Brakes at 210-625-0064. They came to me, inspected my brake squealing and determined that I only needed to replace my brake pads with high-end ceramic pads which is what I onl"
Simply put they get no stars because they tried to rip me off. I had to put one star because that's required but they get zero Stars technically from me
I came in for simple brake pads and they wanted to sell me new rotors. There's nothing wrong with the rotors. All I wanted was to replace the front brake pads to ceramics....why are you looking at my rear brakes to...those were just recently done. NO STARS
Friendly Staff and they were very fast as well.
"Went in for an oil change. They found a problem that could of been more serious if left unfixed. Made an appointment to get it taken care of and they did a great job. Midas is my go to place for my auto repairs. Good service, better pricing then the dealer"
"I had the rear brakes replaced. Good job. However I was told the front rotors needed to be replaced because of "" heat spots"". 300.00 to do this. The rotors were not warped nor worn thin. They withstand temps exceeding 1000 degrees. My cast iron skillet has"
"I have been to this location (I-10 & Huebner San Antonio Texas, multiple times, luckily, not for my personal vehicle but for my company vehicle. Please do not come here unless the entirety of your day is free and are prepared to wait no less than 3 hours.."
"The experience was great, it did not take any time at all for the work that I had done. The only problem that bugged me was that my brakes were shot and nobody said anything and now I have to get them replaced. I just wish somebody would have told me! But "
"When I read some of the comments on Google I was concerned about coming here, but thought this is Midas, you are known for brakes! I am glad I went! The office was open early, and my appointment was at 0730 it was nice to be able to be early like I like an"
"Needed an oil change. Drove in, no appointment was needed. They took me in and we had coffee and donuts while we waited. Everything went great."
"The staff is helpful and professional. I like that they do a thorough inspection to your car for the price of an oil change, and also a tire rotation included. I was very pleased with my experience."
"I had manual transmission vehicle in which gear shifting was not smooth, I talked to them if changing transmission fluid would help. They said, it might help and they will do inspection if it is because of some other problem. I agreed to change the fluid, "
"No one contacted us to keep us updated with our ordered part status. it took almost 6 weeks for the part to come in and every time we called to get the status we were given the run around. Manager, Matt tried to diffuse the situation and offered to persona"
Ever since I purchased my new vehicle in 2017 I have brought it to this location for the upkeep of oil changes. Initially I interacted with who I believe to be a manager and it was very pleasant (wish I recalled his name). The last 2 visits with other work
I love this place. They are professional and get my oil change done in a timely manner. They also stamp the sticker with the date/mileage they did it not the date/mileage they think it should come back in.
Midas usually gives great service but this time the location on I-10 and Huebner were unprofessional and tried to get my young daughter to purchase new brakes on my car when they're not needed. Good thing my daughter is smart and called my husband and I. Please beware they will try to make up things you don't need especially younger people.
good service to reckon with
"bought a groupon for certain price. When I arrived I was charged for an additional quart of oil which I did expect but I was also charged for a ""stocking"" fee which was not previously disclosed. Then they told me I needed a new drain plug because it came "
"Visited this shop for oil change was told 15 - 20 minutes wait. Waited over an hour then asked what happened. No reason given, however other customer came said they knew mgr or owner not sure but they came and went in less than 30 minutes. BTW I?m still he"
"Midas Team on 10 and Fredericksburg performed above and beyond on my vehicle, they were on point. Thank you"
Not even checked the car air after the oil change. I got my air light minutes after leaving the service center. Poor experience
They were with me every step of the way I appreciate that it shows value in the customer.
"We waited and expected it to be quicker as we were early and the bays weren't all full. Clean waiting room with coffee and water were a plus. There wasn't anyone who wasn't friendly. Parking and entry are pretty difficult, arrows would be helpful."
"Daniel and the team always take care of me, they are honest, don?t push unneeded service or parts, and have earned my business for the last 5 years. "
Found this issue with my starter and replaced it. Now having no problems starting. Make to use only OEM Honda starter.
Tried to sell my wife a $300 alternator (which she didn't need) for $900. Won't be using them again.
"I have mazda 6 2007 repaired here for noise in front right wheel . It doesnt wiggle. No wiggle. They said its wheel bearing so they replaced the wheel bearing for 403$. It took 3 hours and test drive the car and said its ok. After 2 months , there is the "
Good service location for oil change
Excellent service. I dropped my car off came back and it was done.
"Always receive great customer service when I arrive from the guys at the desk. I?ve been to this specific location a few times and I?m always aware of the black door that management hangs out in. When someone does come out of that door, they aren?t as frie"
Great job and great service keep up the great work guys
"Good service, but always hour* long waits and often end up paying more for some thing or another that my car ""needed."" "
Great service I will continue to get my vehicle service at Midas and recommend to friends and family
Marc is a.**** sucker loves **** a good.mexican **** ***** thinks cuz he district manager gives him props. But he a *** always a *** his money can buy **** he's the biggest *** aroundt
My truck was left dirty and it smells. Th repairs seem ok but I?m not sure.
Went for 2 tires and a alignment. I signed off on the agreed price & gave them my keys then when i came back they changed the price. Manager was rude and even was seen talking **** with the guys . Manager was a smart *** and no help . this place obviously
Been here twice and work was completed in a satisfactory manner but dirty hand prints were left on inside door panels and glove box both times.
"Great service and great work, will refer friends and family and anyone else who is looking for work on there vehicles, keep up the great work, thanks"
Took care of my tire situation in a timely manner. Excellent Service
I have been taking my car to this Midas for years now! The staff is extremely friendly and professional. They discuss what your car needs BEFORE servicing. I took my car in this morning for a simple oil change and some important issues were brought to my a
Fast and friendly service!
Great customer service!!!
Good service and nice feedback on the vehicle status.
Excellent service Timely repair done
Misdiagnosed with my insurance company. Missed repairs that needed to be done. Botched the billing process. Then threatened me. Unbelievable. Do not employ these clowns.
Wanted to charge my son $700.00 for a repair that cost me $6.00It took me 5 minutes to replace the Bushing that goes on the transmission linkage. 4 Phillips screws and 2 100mm. Bolts to remove center console!I feel bad about other customers that don't know
NOT MY CAR HOW DID YOU RECEIVE MY E-MAIL?
I go to this Midas because it's convenient and the oil changes are a good price. Be ready for recommended services and consider getting a second opinion.
"I had $5k to 6K of work done to my two vehicles at Midas. Unfortunately, like most of the auto repair shops, the try to sell you replacement parts for everything that is wrong with or the least bit worn on your vehicle except the thing that you brought the"
I've never had an issue with this Midas on oil changes.
Fast and friendly service at a great price!
I called Midas location at 11000 IH 10 W tx78230 before I headed to the Midas for replacing my washer floid tank and head light sets. The guy told me total cost would be $88.00 (55*33) over phone. Ok then I went and talk to guy about it and he told me lets
Oil change was done within 30 minutes.
Service was quick and easy, done in 45 minutes.
Excellent service. Great atmosphere, people and clean wait area.
Great expertise and service.
Fast and reasonably priced oil change.
Fast and friendly service
" All of the sudden, my car was making an awful noise. Midas was the closest auto shop. I stopped in without an appointment and they were able to start work right away even though the shop was already busy. I don't know a lot about cars and they could have "
Customer service was good and didn't have to wait long.
Excellent customer service, waited about 30 for an oil change!
I came in to this shop to get an oil change. I personally watched the tech take the screws out of the bottom plastic cover because there was no place to sit. Once a seat was available I say down and trusted that he would place them back. Unfortunately this
I don't own this vehicle. Why is someone using my name and email address.Please respond ASAP. I'm concerned about identity theft.D Wethor8/3/15
"I got quality service for oil change in a short period of time. I would recommend midas i10 san Antonio, tx."
"i have been bringing my vehicles to midas for many years,for oil-changes,and[major repairs].they're prices are the best in town,and they inspect your vehicle,[bumper to bumper],advising you of anything needing repairs,that if not brought to your attention,"
"i have been bringing my vehicles here for many years,for oil-changes,[and major repairs].i don't know anywhere else in town,that can compete with they're price,[considering they check your vehicle from bumper to bumper],and let you know about anything,that"
I went in today for my first time after I left my old midas because this one is now closer. I didn't think I was going to find one with better employees but everyone was great here! they were helpful and honest didn't tell me I needed anything I really did
"I came in on last notice in need of an oil change and the shop did look busy but they got me in and out in a timely fashion. They were good, nice and courteous and took the time to address and answer any questions and concerns I had about my vehicle. I wo"
I was in need of a well overdue oil change and I pulled into this location with no appointment. It looked very busy and was ready to wait but I was in and out very quickly. Everyone I spoke to was very nice in helping me out with all my questions and conce
"So, synthetic oil is recommended by the manufacturer, Toyota. HMMMMMM, very curious that this is what Midas swears is true, but Toyota in their last oil change at the dealership here in SA put 5/20 weight oil in the car...not synthetic. So I say this is "
Worst attitude from the front counter I have ever experienced
Besides a little confusion at first the management and staff were very helpful and professional. I can honestly say I am happy with the service I received. Although a little slow I believe that was due to a high volume of business when I expressed my conce
Watch Out! I am a female student at UTSA and took my car to have oil changed. They told me I needed to have a leaking valve cover gasket replaced and it would cost me $300. I told them I couldn't afford it and paid for my oil change and left. I took th
