I had a broken heat shield on the back of my 2005 Corolla and they just took it back and took it off for no charge.
I’m a known customer They know my carFriendly staff
Everthing went perfectly fine
Great job and great people!
Excellent service by James (the manager) and the team. Price was great
Communicated the problems well very speedy service
awesome communication and flexibility to fit in my appointment! fast service. very satisfactory experience!
I decided to have a tune up on my car after scheduling mhy oil change and they had no problem taking care of me. Prices were fair.
This Midas is right around the corner from my house. The service at this Midas is always good. They always let me know what was going on with my car.
My family has been coming to Midas for years for our cars and we love how they know us right away, they explain things in lamens terms, and are so accommodating to making our appointments or emergencies!
I liked the text message updates. Not sure if they gave me one once completed but I liked those texts
Associate was very friendly and the service was efficient.
The Manager is so friendly and professional and remembers who I amThe workers are just as friendly The service is quick and always efficient This is a great place and I always get superb serviceThey treat me as if they know me very well and I am so comfortable being there Great service and great people!
Awesome customer service. The services were also super quick.
When I have car trouble, my go to is Midas. The guys are friendly and knowledgeable, and work to find me the best prices available.
One of the best prices in town and they are near my home. They were very helpful with my issues concerning a tire lug nut lock
The technician was thorough and explained what happened with my tires. He put air in the two low ones. He did not make me feel silly for something that wasn't an emergency.
There’s nothing, this place is permanently ruined for me
I had a time conflict and they employees worked with me in order to meet my needs.
Very friendly staff the place was so clean outstanding service
I came in at 11 for a appointment. Car wasn’t finished until 3:30 due to ordering parts.
The staff was very competent and friendly. The vehicle was completed ahead of schedule. Only thing I wish they would have done is put the spare tire back on its hanger and not just in the cargo area. No big deal but it would have been the icing on the cake.
The site clerk or manager was great. He explained the sale. I thought I needed brakes. Instead of telling me yeah you need brakes they only sold me and told me what I needed which was tires. Brakes were fine. Very happy!
They clearly explained what needed to be done and asked before proceeding with any work beyond what I came in for. Service was very timely also!
Fast and friendly service
extremely friendly and helpfull
My car stalled out in the street in front of the Midas. Not only were the employees willing to help push my car out of the street, but they had me push it right into a bay so they could take a look at it and see what kind of repairs it needed. I didn't have an appointment and had never been there before and yet they diagnosed the problem right away AND got it fixed quickly. Best. Service. Ever.
Was my first time at Midas .The customer service was excellent, they are very patent with me went call me for explanation about my car I speak English a little. Thanks for everything. .
I really appreciated that he allowed me to look underneath my car to really see the problem. Gave me a ride home and pick me up, because the job was going to take some time. Super Service Thanks!!
They communicate with me all the time. Their work is very good.
Customer service was great
They found the problem that you rather mechanics could not.
Within 2 hrs I was taken care of and my car acts a whole lot better now.
They diagnosed and corrected the issue when others could not
My vehicle was stalled. I had it towed to Midas. I was a captive customer with no alternatives but to have it towed to a different location..
Advertising states $129.00 brake replacement. Quoted $900+ for rotors and pads and $500 pads only. Was told I needed an oil change when I had 3000 miles left on my synthetic oil. Was told I need wiper blades and mine were only 6 months old.
Nothing!! Will never go back, and not recommend Midas to anyone!!
I was suppose to get a wheel alignment I got brand new tires the day before and replaced ball joints the day I came to Midas when I got my car back the first time I told them it’s still pulling the right and my wheel has to be slightly turned to drive straight exact same thing it was doing before I went to Midas
always honest efficient accurate service. the only place I will trust with me minivan.
They called me as soon as they found the brake problem & took care of it right away.
The manager got back to me in a timely manner after scheduling an appointment online. Although there was no one available when I arrived at my appointment to check me in, which was confusing, I was happy with the clear communication, once I was checked in. I went to lunch and upon returning, my muffler was replaced for an amount less than I was anticipating.
great service and did work on time.
I believe that the is always room for improvement under the best circumstances..I never give that rating to anyone
I trust the mechanicsI have gone to Midas for years even when we lived in another state
Chuck took his time with me and the mechanics did their job very well
Friendly and knowledgeable.
Chuck was the best. He was able to get my tire fixed no problem.
I an an 11PM appointment and it took 30 minutes before they even got to the oil change. I then waited almost another hour. Had I known it was going to take 90 minutes for a simple oil change I wouldn't have made the appointment.
Find workers that have good communication skills and really want to help and assist customers.
Fast, friendly, reliable service
While i cant speak on how good the tires are right off the bat because of the snowy roads, im sure this summer will be way easier to tell how good they are, scheduling was nice, drop off was nice, time it took was nice. Overall easy experience, thanks guys.
Ir was easy to make my important and the vehicle was feady in the time frame I requested
The people in midas was very friendly
I'm always satisfied with the service I get from this midas. That's why I have been come back here all the time.
They have good service and this is why I have been going there for years.
I was told I needed something fixed on my car & they asked if I wanted them to fix it. When I inquired about the price I was told it was $222!!! It was an $8 gasket they wanted to charge me $222 to change. That is outrageous. Based on that I would send people to get an oil change but to beware about high priced upsell!!
Was not ripped off. Fair and honest.
I would not say that I was fully satisfied but from my past experience at this location the service has increased for better.
Where ever you order parts from should have a little more respect for the people waiting on the vehicles or maybe you should give us a free ride home. I waited four hours for my brakes to get done because Snap on sent a lousy part for my repair.
Have rep explain pricing more completely, when service was complete it took 20 minutes to get vehicle back
The very quick evaluation and completion of necessary repairs. I was passing through Kenosha and my exhaust pipes had separated. I was able to continue my travel homebound
I waited over an hour after I made an appointment a week ago. After an hour of waiting my car was still not pulled into the garage
Very satisfied with the whole experience especially as they fitted me in on same day service. Only complaint ..was the price of the brakes!! soo expensive.
Every time I bring my car to be serviced, the mechanics always find some way to make it MUCH more expensive than originally discussed..
I got charge 20$ labor for a oil change went I paid 2.98? Last time I went
Always get good service here, the manager is friendly and knows what he's doing. I trust that I'll get the service I need here.
Fix things right the first time so I don't have.to pay you to do the just b twice.
My girlfriend called me about her cars problem that has been intermittent fir a while . Working 6 days a week made it impossible to work on myself. I made an appointment the previous day. Dropped it off the next morning. The following day , I picked up the car. Fantastic repairs . I couldn’t be happier. Yes it was expensive but I didn’t have to fix it myself.
We did not have an appointment and they worked is in right away.They communicated options for the problem and fixed it quickly.Friendly attitudes. Clean waiting area. Quick service. We will return if needed to in the future.
My mew manifold gasket should have been installed correctly and tested “BEFORE” letting me drive away. I had almost no control of my car due to extremely poor acceleration/heavy smoke & gas fumes. Cars were honking at me. I thought I might have an accident. Never had that type of outcome from Midas in Kenosha on 52nd Street. Older mechanic did fix problem after another hour and a half. He did not apologize he said it had to do with reconnecting parts.
The price was reasonable and the device was great
A 4-wheel brake and rotor change should never take 6 hours while the customer waits in the lobby. Brought it in at 8am when scheduled prior for, they didn't even start looking at it until 10. Then it took until 2pm. Completely ridiculous.
Employees could be more engaging with the customers. Like small talk or whatever, maybe take the time to ask about the vehicle getting serviced, or just be more sociable
I was very satisfied… Don’t be ridiculous….
I trust the people that work there.
"Had a blown power steering pump, guy told me he could get it done that day, later toldd me by tomorrow morning, I called at non, was told later that day, called at 5, got told tomorrow, finally on the 3rd day I got a call around 11am that it was done.Picke"
Did a great job installing muffler. Good customer service. Will come back again for more work
I was able to drop off my car with no issues. Blaine was very clear about diagnosis fees and timeliness to be expected. I was given a status update call the next day with full breakdown of all issues and exact pricing. And all service was completed ahead of expected timeframe.
I have gone to Midas for a long time. I really like that I can walk there to drop my car off & then walk home. They are always polite & courteous when I go there.
The owner Mike Bulgarelli only cares about a quick buck which is why he has lube technicians do the job a mechanic should be doing. He cuts corners and the quality of work suffers because of it. As for the employees there. I feel for them. They are being t
Great service and very amicable staff
Ryan at the front desk was especially nice. I had routine maintenance done on my SUV.. Work was done satisfactorily at a reasonable price.
"I was disappointed in what I was charged after research on what a catalytic converter costs. Service and people were great, although I believe I was highly overcharged"
Never visit this Place. Go at your own risk. This place is full of mean people. Dishonest Unprofessional and mean are too soft of the words for this place. I have visited this place few times. It?s not just one bad experience.
Had an appointment for service. Still these guys made me wait for almost three hours.Technicians were just having happy times.They were just careless including Management was aware but didn?t bother to rush.Stay away from this horrible and ripoff place
Excellent customer service. Ryan and Chuck were very helpful in this process. They made sure I was all ready for my road trip. Great experience!
Make s appointment few days prior so I had another apt. Left me vehicle there...not aware of the time they were going to be closing.So I called on my way back told the guy I was on my way.He was very nice and was ok with me calling.I got there right at clo
They did a great job. Thanks so much.
Brakes look great and you guys got it done quickly!
"I bought a new set of tires back in March, one of my tires blew that I had to pay for, , the tires were just six months old. They told me that they were going to look at the tire and determine whether or not it was defective, and they never got back to me "
while waiting for my oil change an older woman came in and did not have a mask and the staff did not ask her 1 time to put 1 on. Not sure if I would go back i didn't feel safe.
They took their time and had lots of patients with me. They totally explained everything I needed for my car and they even pointed it out to me. Very polite and I would recommend them to all my friends.
I have been coming to Midas and I have known Chuck and Michael for two years they have been doing my car and my oil change I do not like the new manager he?s rude he?s very disrespectful and he smells funny he needs to go and I was there on Wednesday. He a
after i replaced my entire front suspension I brought my truck to midas for a front end alignment. When I got it back it was terrible. I returned it the next day so they could fix it. They failed again (they never adjusted the caster or camber). I had to
I had to pay over $600 for brakes that did not work well.
Never again will I go back there
Went in for oil change. Great friendly and fast service.
We dropped off our car at 11:15 (it was confirmed that 11-1130 drop off would be fine via email). My husband was told that they only had 2 people working and it would be a while. That was fine. We waited for the call letting us know to come pick up our c
"Dan and the other guys are the best! They?ve been taking care of my car since 2018 and even though I don?t live in Kenosha anymore I still drive the 20 some miles to have my car service there! They are professional, fast and always with a great smile! Than"
"Fast and professional. I'd use them again if the need arises.Bravo-zulu, guys."
they did an great job and quality work.
Slight wait. Quick service. All OK.
"Had my oil changed through Midas for the first time, they were fast, professional, and ran an honest diagnostic test. "
Great service. Completed same day.
"Midas quickly diagnosed my exhaust noise problem with my 2002 Buick Rendezvous and completed the work in short order on a Saturday morning. I thought this Midas location staff was friendly, helpful, and professional. My exhaust noise issue is fixed."
Great experience. Customer service is phenomenal and the staff's expertise is very apparent. Clean waiting area too.
Guys got me in on short notice. Worked on reconditioning rim and sealing. No more leak ! Great job at reasonable price!
The guys are very respectful and helpful no question goes unanswered
"I needed my brakes looked at, they were very prompt which was great but it cost at least double what I paid for with my CRV and almost triple what I paid for with my Subaru. We were continuing on the next day on our trip(we were from NH ) so didn't have "
I?m a Long-time customer at Kenosha Midas. They are honest and provide prompt service. And those on-line coupons always come in handy.
"Very friendly and professional staff. Store was extremely clean, technician was very helpful & explained everything very thoroughly. "
Dan the store manager has always been on time even before he became the store manager
"The respect and cordial service here is superb! From the way they answer the phone to the great service and work they do, it's just great! I have switched over my whole family's car service to Midas! in Kenosha!"
Apparently the online booking isn?t tied to their system although it allows you to book an appointment. You should get that cleared up before anyone else books an appointment through this. I wasted hours out of my day and could?ve went somewhere more prepa
Made an appointment expecting the car to be there for an hour or two so went home but car was done 5 hours after the appointment. Not happy about that.
I was happy with my experience with midas
The staff was friendly and timely. Will return!
"These guys are great. I?ve never dealt with this Midas store before. They gave my car a good ?looking over? to see if there were any other issues...for free. Other places have charged me over $150 just to look at it. These guys are quick, knowledgeable, fr"
"I can't remember the last time I have had such outstanding, friendly service! Unfortunately something went wrong after I my car was serviced there, Matt felt so bad that he went OVER and ABOVE to make it right for free and even threw in a free oil change. "
"Kind staff, quick, courteous service "
Very positive experience! Car repairs can be overwhelming but they were very nice and answered all of my questions. They has the repair done when they said they would and were very accommodating! Excellent customer service! An an excellent job on the r
"did not fix my problem,i wasted three hours and they did not take anything off the 500$ they charged me,i will never recommend midas to anyone,so sad nowdays money comes before a satisfied customer,so shame on you MIDAS"
I highly recommend visiting this Midas location. They offer great service at a great price.
good service - always on time
Will be contacting them for other work we may need. Work done same day at price that was quoted. Chuck was a really nice. Place was nice and clean.
"Came here to get my brakes looked at. After the ""look through"" they claimed I needed more then brakes done and it cost $500. Went to someone else and everything that midas claimed I needed done after they looked throughly at my car I only needed brakes and"
Everyone was very professional and courteous. They were able to answer all my questions. Work was performed faster than expected. Price was competitive with other places in town.
Thanks very much. The Car is running well and it's all because of you.
I recently had to have the rear brakes on my car replaced and find that Chuck and the rest of the crew at Midas in Kenosha always give the best ervice and most fair prices. I recommend them.
"Well, i don't know what exactly they did to ""fix"" the car, but after $700 of ""repair"", the car kept stuttering during acceleration and the check engine light turned back on only hours after being reset. That said, we had to take the car in to the actual de"
Great advice given instead of a costly repair. I appreciate the honesty.
Chuck was very friendly in the office and the work was completed quickly and professionally.
I was very pleased with customer service and they work done on my car. Great Job.
Typical Midas oil change service
Great job and service. Not over charged.
The worker's at Midas Kenosha are nice and respectable and have kept my old car running like new. I have been very happy with service that I receive at the Kenosha store for the last 4 years and would recommend them to friends and family.
Great work and customer service. Customers are treated well.
I was very pleased with the oil change on my 1993 Corvette. It was done quickly and professionally. They found a few issue and gave me pricing to fix those items. I will defiitly go back to have more work done.
I take all my cars to the Midas in Kenosha. Dan always understands the issues that come up on my cars and does a great job to have his guys fix them. He has done work on some odd things that have happened and seems to know everything about how cars work
"Great work,like always efficient and courteous "
Husband sat there for almost 20 minutes after seeing our vehicle was completed and had to ask if he was free to go before employee stated ?oh I forgot about you?. He waited at the shop during the oil change. Just a bit unprofessional in my opinion and pa
I've gotten my last three oil changes and tire rotations done here and they've all been good. I make an appointment and they always get me in on time. The employees have all been nice. My one complaint is something they can't really help. Sitting in the wa
"Appt was at 12noon brought it in early to run errands. They got to it early and was ready early. This was changing my winter tires, alignment, rear brakes and an oil change. Thank a lot."
"I used to go to this location all the time, I started going to another shop for a little bit, but started going back to Midas within the last year... never again, they're service has gone downhill drastically & the people who run the front counter have hor"
Price really good and always excellent customer service I will recommend this place for my family and my friends thank you so much
"No alternate choices for my type of car at the time I purchased. They did courtesy checks, which took longer than expected. They did a great job overall.Thanks!"
"The stuff doing great job, and excellent customer service thank you ?? "
The staff was prompt at assisting me and friendly. I would recommend making an appointment if you don?t have a flexible schedule.
"Nick was amazing at quickly solving the unknown issue with my Town & Country. I was in and out in under an hour, and my van is running like new. Thank you, Midas!"
"I have known the folks in this Midas shop for many many years. They are always friendly, helpful, and willing to go that extra mile to make sure that everything is done correctly - the first time. "
Don - Manager provided excellent customer service and explained in detail all services needed for my vehicle. Call Don Manager at Midas for any of your vehicle needs.
I have been going to this Midas location for years with multiple cars and I love it. I moved out of Kenosha but still drive 30 minutes just to come back for all my car repairs and regular maintenance. The staff is very friendly and knowledgeable. I will co
They did what I asked them to do and more. I was kept informed by phone along the way and the work was completed in a timely manner.
These guys at Midas of Kenosha are awesome! They performed maintenance on my Colorado and made suggestions for other services that made a huge difference in the ride. Definelty a place you wan to go for service work!
We were able to get in the same day and the car was done earlier than expected. Friendly staff and efficient service!
Excellent customer service.
"I had a new Head, Head gasket,radiator, Thermostat, hoses and impeller put in. I drive about 20 miles a day. I had this done about a year and a half ago. My automobile just overheated today 08/27/2018. Not impressed. Over 2 Grand spent."
Quality service and friendly staff
The gentlemen were great at explaining what they did to my Jeep and getting the AC to recharge. They even were great at getting the procedure done within a hour while I waiting in the lobby.
Great service, fast and friendly
Great service!!! Would recommend taking your car here for repair or preventative maintenance.
"Great job,100% efficient, always custermer concerns is they first and only concern."
Very professional and accommodating
In performing routine maintenance, the mechanic found a serious problem with suspension. Since fixed, car no longer drifts to the right constantly.
Work done promptly. Went in for appointment, diagnosis and repair done in less than 90 minutes
Quick in and out, super knowledgeable. Caring and explained everything they were doing before they did it. Excellent service
Got a fair estimate and I appreciated that the guy at the corner treated me friendly & was clear as to what I need fixed. Being a single woman I felt I was treated respectful and that meant a lot to me.
Excellent Service very quick and efficient
"When you think of Midas, you automatically think: Mufflers and exhaust, right? Well, times have changed! Midas has become a full-service repair facility, and we couldn't be more pleased! Dan was such a nice guy, they all were, actually. We had our front an"
"I stopped in the shop located on Salem Avenue, Dayton, Ohio. The service was 5 stars. I received personal attention for my car. Honest advice ....I really appreciate that informationThanks"
"Service was great. Pleasant, helpful, and professional. Eager to notify of special coupons."
They went out of their way to help me.
"This website sucks . I went to try and find tires for my truck , but instead had to fill out my info which this website will undoubtably sell. To get no tire prices make or any tire related info. Site says someone will call you in 2 hours (yeah right) this"
Received great service from Midas in Kenosha. Would have given 5 stars, but was told it would be 2 hours for service and it was a little more than 3 hours. But overall I am very happy with the brake job and the service from Midas.
I am completely disappointed!!! I had new tires put on and it was supposed to include a computerized wheel alignment courtesy check which I did not get!!! I had to take it back to have it done which is completely unacceptable!! I get a printout of the cour
Pricing with coupons is a little hard to figure out but the mechanic was great, service was quick and professional.
I brought in my car an hour before close expecting to have them look at it the next day. 30 minutes later Neil called saying they checked it out already and they could even have the car back to me that night. Great service and fast.
"Honest, hard working, employees that do go the extra mile...so far so good!"
Nice guys, but after i got home, i saw handwritten comment about shocks needing to be replaced. Leaking? I dont recall talking to them about this needing to be fixed.
Algnment was still off and found out my wheel bearung was bad and they didn't even tell me but checked it. I do not believe they really even did anything. That is the last time I leave my car anywhere unattended which is very sad
"Today my car just had an emissions test which was handled quickly and with courtesy. On other days I have had differing requirements. Each and every time the service has been friendly and efficient. While there, I have heard the staff reply to phone cal"
This was my first time going to Midas for any type of auto care and the customer service was great! I only came in for a basic oil change and not only was it on sale for a great price but they also topped off all my other auto fluids free of cost. Needless
"This was my first experience taking my car to Midas for an oil change. I have always used a family member for this before. I was hesitant when I heard they would do the ""courtesy inspection"" to see if my car needed any other work. Two people ahead of me we"
"I went in with a 29.99 coupon for oil change, tire rotation and a suspension estimate. I said go ahead change the wiper blades(34.97) air filter(14.99) I beleive that was included with the coupon. Then the suspension quote was 1,000 plus more than Mienke!!"
"I have never had a problem with Midas in the past, good customer service, thorough explanations and estimates of problems found, and quality work.This visit however started with my appointment being put in their system incorrectly. Fortunately they were ab"
"I had gone in to get an oil change this day and had them check to see why the brake light was coming on. They did and many dollars later, had lots of work done on it. I appreciate how they were willing to give myself and family a ride home since we didn't "
I came in to get my front end checked out for a clunking noise. The managers were very helpful with booking an appointment and answering my questions. They brought me out to my vehicle and explained what was causing the clunking noise in my front end and g
"Limited space so here is the long and short of it.Had rear brakes, rotors and calipers replaced on Saturday. On Sunday headed out and took another route instead of I-94 (thank god). While driving heard thud and saw something fly off the car, couldn't stop "
"I have taken my 1994 Jeep to the Midas in Kenosha for years. I have always been satisfied with the care my SUV receives. Always what I ask for, an estimate call and excellent service. My auto is repaired by professionals and is handled as if it was thei"
"went in for the 89.99 brake job special. Turned into 500 dollar estimate. Said no thanks, I will pick it back up. When I went to get my truck the driver side mirror was shattered, and brake fluid all over mirror and side of truck - manager told me I brough"
"A failed transmission on our way back from a 200 mile holiday brought us to Midas on New Years Eve day. After working diagnosing the issue, tearing it down and attempting a repair, then finding out that it was an issue that required more equipment than the"
"I drive my husband to Great Lakes Illinois for his job for the Navy. When I came home to my apt. Complex in kenosha WI. My car would not start. My husband and I are a single car family.We are new here to WI, so we have no friends and family close"
Was quoted a price for a job on the phone. After I got it there the estimate doubled. The mark up on thier parts is ridiculous!
"Great prices and the best customer service Ive received in years. Thank you to Bob and his staff, my car is safe again and I am one happy customer"
My daughter is a long way from home at college and they have taken very good care of her car. They are honest and fair in their quotes and the final bill. I highly recommend them.
"Nothing to add to the Customer Service conversations about my last visit to your Kenosha location.I was wrong about one thing though ** I did get a call that my car was ready. Curious thing about that call, it was placed at 6*05 P.M. and I picked up the c"
