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6353 Hammond Bay Road Nanaimo, BC V9T 5Y1

MIDAS NANAIMO

6353 Hammond Bay Road

Nanaimo, BC V9T 5Y1

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6353 Hammond Bay Road Nanaimo, BC V9T 5Y1

6353 Hammond Bay Road Nanaimo, BC V9T 5Y1

Midas Nanaimo is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Midas Credit Card

Your "go to" card for brakes, tires, auto maintenance, and all your auto repair needs. Quick and easy application and approval, and low or no annual fee. *

LEARN MORE

Great Tire Brands at Great Prices

Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.

Michelin
BFGoodrich
Bridgestone
Uniroyal
Firestone
GoodYear
Dunlop
KellyTires
Pirelli
Cooper Tires

Nanaimo, BC Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Nanaimo. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Nanaimo, BC auto repair and service destination.

Need an Oil Change in Nanaimo, BC?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Hammond Bay Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Nanaimo Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Nanaimo today and drive with confidence. Learn More

Tire Balancing & Repair Services in Nanaimo

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Nanaimo, BC, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Nanaimo Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Nanaimo, BC, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Nanaimo

Searching for dependable tire options in Nanaimo? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Nanaimo

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Nanaimo Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Nanaimo for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Nanaimo

Count on Midas in Nanaimo, BC for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Nanaimo, BC

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Hammond Bay Road regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Nanaimo

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Hammond Bay Road. Our skilled mechanics in Nanaimo, BC diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • Better Business Bureau Accredited Business

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Magazines

  • Online Tire Shopping Available

Community Involvement

  • B.C. Children's Hospital

  • Canadian Cancer Society

  • Nanaimo General Hospital

  • United Way

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.55 of 5 stars

312 reviews

Barb B

5.0 of 5 stars

Mar 23, 2024

New owners. Good customer service. Timely service. No issues whatsoever. Very satisfied

Ninja26

4.0 of 5 stars

Mar 11, 2024

My car could have been cleaner upon return. Grease from the tech's foot wear was on the floor when I picked it up. Otherwise it was a positive experience.

Mike

5.0 of 5 stars

Feb 26, 2024

Everything went as expected

Adam H

5.0 of 5 stars

Feb 23, 2024

There is an air of confidence about the place and good customer interaction

Nani Cuckoo

5.0 of 5 stars

Feb 15, 2024

Spencer and crew are great

P. West

5.0 of 5 stars

Feb 10, 2024

Process was straight forward and the result was as most satisfactory. We appreciated the honesty!

Andrew N

3.0 of 5 stars

Feb 08, 2024

I booked my truck in for a service using the online form. I had a coupon code and after booking, came across another one. I used the facebook chat function to request that they change it to the new coupon, but the person answering was at a different location that was booked. He told me he called them and made sure they knew which price to charge. After my service it was brought to my attention that some other parts of my truck should get looked at, and was told that once they find out prices I would receive an email estimate. We went over how to spell my email and even double checked it was a .ca and not ,com, however they email never arrived.

Barrie C.

5.0 of 5 stars

Feb 07, 2024

I've been dealing at this location for the past 25 years. Although it's gone through a few changes in management I have always been satisfied with the level of service from both management and the service staff. The current manager, Spencer, is extremely good at explaining the service to be performed and also after the service has been done. His genuine honesty and commitment to customer satisfaction is why I always come back to this location. Also some of the service staff have been there a long time and I feel confident taking my vehicles to this location for service.

Yaris

5.0 of 5 stars

Feb 05, 2024

Friendly, showed and explained issues

JodyB

5.0 of 5 stars

Feb 05, 2024

I was able to get in right away and the service advisor was very professional and helped me with everything I needed. Was a wonderful experience

Dale M

4.0 of 5 stars

Jan 25, 2024

Satisfied is good.My standards very high

Peter H

5.0 of 5 stars

Jan 23, 2024

Everything that needed to be done was explained well and work was completed on time and cost as explained and quoted.

Larry P

5.0 of 5 stars

Jan 20, 2024

Have come here for many years.Always great service.

Pat J

5.0 of 5 stars

Jan 08, 2024

Everything done on time just as they said. Oil sensor reset. Car clean as they protected it from snow and mud

Lynne M

5.0 of 5 stars

Jan 06, 2024

The staff gave clear explanation of the work needed and the cost of that work being carried out

Doug D

4.0 of 5 stars

Dec 11, 2023

I had a similar repair done on our other car 2 years ago and the price more than doubled.

taylor l

5.0 of 5 stars

Dec 08, 2023

Customer service is above and beyond. They were so helpful and answered all of my (sometimes stupid) questions.

Dale M

5.0 of 5 stars

Dec 07, 2023

Car went in on time.Good explanation given about repairs

Steve F

5.0 of 5 stars

Dec 01, 2023

Excellent service with management and mechanic

Dennis S

5.0 of 5 stars

Nov 29, 2023

Spencer is the best, I trust him and he always delivers. The rest of the team are great as well, but Spencer is the face of the shop.

Anonymous

5.0 of 5 stars

Nov 06, 2023

Everyone there is super friendly and knowledgeable

Adam H

5.0 of 5 stars

Nov 03, 2023

Mainly the experience with the desk associate

Rob

5.0 of 5 stars

Oct 26, 2023

Spencer is always great to deal with. Never unhappy with my experience

Tyler P

5.0 of 5 stars

Oct 23, 2023

Fast and friendly

Dave B

5.0 of 5 stars

Sep 28, 2023

I have been using this location of Midas for about 7+ years. They have always been friendly, courteous and knowledgeable. Always able to help me with any questions I have for any of the services I have required,, including tires, Brakes, oil changes, and other needs. Mechanics and technicians are extremely knowledgeable and check over my vehicles for any other issues they may find. I particularly would like to commend Spencer who has great knowledge and always remembers my name when I walk in. Also, just a great guy to chat with while waiting for my car, time permitting. Very professional.

Glen R.

5.0 of 5 stars

Sep 28, 2023

I have been going to the same Midas location in North Nanaimo, BC for many years for my auto service needs! The manager Spencer always gives me great service and the service techs always do a great job servicing my vehicle! The text message I get from the Midas service tech shows me the complete inspection report with actual photos of everything he has noted! I can comprehend photos better than a lot of service mumble jumble that I don't understand! My service tech this visit was Larry B. who was EXCELLENT! I now know MUCH MORE about the condition of my vehicle today, which certainly puts my mind at ease and less worry! THANKS Midas! You Guys ROCK!

Adam H

5.0 of 5 stars

Sep 28, 2023

I find the people I deal with at Midas to be Honest and that gives me great satisfaction!

Gail S

5.0 of 5 stars

Sep 08, 2023

Always friendly, always helpful, will help whenever they can even without appt.

Diane M

5.0 of 5 stars

Sep 08, 2023

We have been going to this Midas for several years. They have bent over backwards to accommodate our needs. They have explained things clearly and have kept us informed of pending issues. They are friendly and have saved us money when they are able to.

Tom T

5.0 of 5 stars

Aug 23, 2023

Staff was pleasant to deal with.

Joan

5.0 of 5 stars

Aug 10, 2023

The whole experience was great from assessing what problem was to work being done. They were quick and efficient

Craig G

1.0 of 5 stars

Aug 10, 2023

I took my car in because the air-conditioning wasn’t working they recharge the air-conditioning change the cabin filter, and the air-conditioning still isn’t working

Tyler P

5.0 of 5 stars

Jul 31, 2023

Leeanne was very helpful and professional

TM

5.0 of 5 stars

Jun 28, 2023

Manager was very helpful, prompt on communication and knowledgable.

Joel W

5.0 of 5 stars

Jun 09, 2023

Consistently been great. Serviced my personal BMW and Nissan work truck. Always friendly and professional

Eric

5.0 of 5 stars

Jun 06, 2023

Everything as advertised

Ed L

5.0 of 5 stars

Jun 03, 2023

Great service and friendly staff

Barrie C.

5.0 of 5 stars

Jun 02, 2023

I've been dealing with this Midas location for over 25 years and have always had good service for all my vehicles. The staff, especially Spencer, are very polite and explain things very well. The technicians, especially Larry and the other ones that have been there for a while know what they are doing, and I have full confidence in them.

JR

5.0 of 5 stars

May 27, 2023

All worked out well

Anonymous

3.0 of 5 stars

May 24, 2023

My air conditioner was done two years ago and the cost is tremendous to redo this.I cannot afford this so will drive with my windows open until the fall.!!!!!

Nat S.

5.0 of 5 stars

May 24, 2023

Everyone at the location was super helpful and even went beyond to find any deals to help bring the price down!

linda

5.0 of 5 stars

May 01, 2023

consistent firiendly efficient service over the years

Tyler P

5.0 of 5 stars

Apr 24, 2023

LeeAnn and Larry were great and very helpfull

DaveB

5.0 of 5 stars

Apr 17, 2023

Always satisfied with Spencer as he has great customer service skills and is always great at explaining exactly what is needed to be done right away as well as what can wait for a bit. Quality of work done by the mechanics is always excellent. Have been using this Midas location for several years and had work done on several different cars. Never have had any issues at all. Overall an excellent bunch of workers that really care about customer satisfaction.

Pat j

5.0 of 5 stars

Apr 08, 2023

On time —was finished when they said it would be done

DaveB

5.0 of 5 stars

Mar 20, 2023

Staff are very knowledgeable and quick to help all customers.They were very competent and were able to communicate and answer all my questions. Very friendly staff.

Anonymous

5.0 of 5 stars

Mar 06, 2023

Overall no issues

Michael

5.0 of 5 stars

Feb 18, 2023

Every service was explained to me and all recommendations for extra repairs as well

Meg

5.0 of 5 stars

Jan 31, 2023

I payed Honda over $300 to fix nothing with my car over 2 appointments. Then I come to Midas and you find the problem! You explained everything to me clearly. It was a hard problem to find and I am so happy. On top of that your charge was only $75. Can't beat that, thank you.

Eric O

5.0 of 5 stars

Jan 21, 2023

Treated me with respect and empathy

Chantal R

5.0 of 5 stars

Jan 17, 2023

They have been maintaining my vehicle for a decade, and I have referred many people their way, because they are trustworthy and don’t price gouge. If Kia tells me, I need some thing done and they disagree, they will let me know rather than take my money for work that is not necessary. I have always been impressed with this Midas location and many of my female friends go there as well because of these same reasons. Service is always friendly, and they clearly care and trying to get the work done as quickly as possible.

JOE FORTIER woodgrove chrysler

5.0 of 5 stars

Jan 17, 2023

always willing helping us out getting our stuff done. all the staff at this location is awesome. when i can i always recommend these guys! we will be repeat customers.

Anonymous

5.0 of 5 stars

Jan 16, 2023

Very quick service Dropped off at 8:30 a.m.. and got it back at 10:00 a.m.

john B

4.0 of 5 stars

Jan 11, 2023

If there are any issues with the service, I am confident that Spencer will resolve them.

Mike m

5.0 of 5 stars

Dec 22, 2022

Ease in making appt.friendly people and comfortable waiting area. Covered all areas of my vehicle.very professional.

Dave

5.0 of 5 stars

Dec 17, 2022

The lady rep was very pleasant, my vehicle ready on time, my instructions were carried out and the all round exsperence was good.

Anita F

5.0 of 5 stars

Dec 06, 2022

Staff friendliness and advice for what would be needed on my next visit.

Tracy

5.0 of 5 stars

Dec 06, 2022

I had to re book a few times and it was lovely to be able to re book without any Hassel or worries.

Theresa S

5.0 of 5 stars

Dec 05, 2022

Fast, honest service. Friendly and thorough

Glen R.

5.0 of 5 stars

Dec 05, 2022

I phoned the location that I wanted to visit, I was given an appointment to bring my vehicle in for service, I arrived at that time and date, and the Midas service for my vehicle was EXCELLENT! Thanks!

Zeus

5.0 of 5 stars

Dec 03, 2022

great service...

A Bea

5.0 of 5 stars

Nov 26, 2022

Leanne was excellent in explaining the issue and arranging the fix

Cathy M

5.0 of 5 stars

Nov 24, 2022

I was very pleased that my car was actually finished before my appointment time! I had an unexpected appointment that I had to be home for so Midas moved things around so I could still get my oil change. They also called me when a part needed to be replaced. They also re-set my maintenance reminder so I didn't have to! Excellent customer service even though they were short staffed that day,

Tyler P

5.0 of 5 stars

Nov 07, 2022

Always friendly top quality service at a fair price

Cheryl D.

5.0 of 5 stars

Oct 31, 2022

They allowed me to bring my car over right away. Took a look at it and explained the issue and what was needed. Booked the appointment for the next business day and allowed me to leave the car there on the Sat for the Monday appointment. Car was ready when arrived for pick up and everything is working.Staff was excellent. Professional, friendly and explained what issue was and the fix needed.Appreciated the extra in allowing me to bring it over when the issue occurred.Great service! Thank you.

Ak M

5.0 of 5 stars

Oct 28, 2022

Very friendly and very thorough and everything is explained fully!

Dave_B

5.0 of 5 stars

Oct 24, 2022

Service reps are very knowledgeable, friendly and easy to talk with.

Ron B

5.0 of 5 stars

Oct 12, 2022

The manager, Spencer, is always accommodating and really knows his stuff. I deal there regularly and trust all of the staff

Cindy B.

5.0 of 5 stars

Oct 11, 2022

they explained what I needed to look after in my car. thru texted pictures by the mechanic or sales person at the office

Ann B

5.0 of 5 stars

Oct 03, 2022

Brad was excellent and work was done as expected

Kittyshack

5.0 of 5 stars

Sep 21, 2022

Fast, friendly service which cost a lot less than I expected and the work was done sooner than expected as well. Very satisfied!

Lb

5.0 of 5 stars

Sep 14, 2022

Great service

Gwen C

5.0 of 5 stars

Sep 07, 2022

Always have good service there and the staff is very good at explaining what is needed.

Ann B

5.0 of 5 stars

Aug 30, 2022

Service is always great. I am a 78 yr old woman and am always treated well, things are explained and options offered

Jason Y

5.0 of 5 stars

Aug 29, 2022

Friendly service and simplified explanation of the work that was done as well as the work that would be suggested in the future.

Co S.

5.0 of 5 stars

Aug 24, 2022

Love the staff at my Midas. Very friendly and knowledgeable. I had been going there for fourteen years and I won't go anywhere else. Thank you Midas for continuing to be professional and the best customer service possible.I'll be back !!!Colleen

D Mann

2.0 of 5 stars

Aug 23, 2022

Be competitive on your pricing

DougD

4.0 of 5 stars

Aug 23, 2022

When I initially took my vehicle in it was for a problem that was “repaired “ on Dec 14. The EXACT same problem was happening again. When I told the operator (Spencer) all he said to me was “ oh that’s not unusual we get defective parts like that all the time”. When I took it in to fix this time it turned out that in fact it wasn’t the part that was replaced in December but another part of the ignition. So this time it was properly repaired and I’m satisfied. However no compensation for the previous repair was even suggested. I didn’t expect a refund but I feel SOMETHING should have been offered. I will continue to use Midus but will be more cautious with my recommendations.

Timothy E

4.0 of 5 stars

Aug 20, 2022

I had all my brakes redone one year ago. In July of this year I started a trip to Alberta when the brakes started acting up. They where pulsing and then the vehicle was vibrating so badly that I turned around and came home. Unfortunately there were two ferry trips involved and a day wasted. When I drove off the ferry on the the return trip the problem disappeared. I took the car in to Midas and they couldn't find the problem but charged me for the service. A month later I went to pick my daughter up from the airport in Victoria and the problem repeated itself. This time there were others in the car who could witness it happening. I took the car in again and left it at Midas only for them to call and say they could not duplicate the problem. I went in and talked to them describing exactly what happened and was told that it was a calliper problem. The front two callipers were replaced at a cost of a little over $1000.00. I still don't know if the problem is addressed properly. I will be taking my daughter back to the airport (a two hour drive each way) tomorrow and will see if the problem persists . I live in Nanaimo, British Columbia and the vehicle is a Kia Sorrento.

linda

5.0 of 5 stars

Aug 19, 2022

trustworthy, caring and clear service for years at midas

Tyler P

5.0 of 5 stars

Aug 15, 2022

Brad was very friendly and helpfull

Adam H

4.0 of 5 stars

Aug 02, 2022

That would be “ it blew my socks off”! And while I was pleased with everything, I still have my socks!Thank you

David

5.0 of 5 stars

Aug 02, 2022

Good personal attention and great service to the vehicle. Fully explained.

Kyle Z

5.0 of 5 stars

Jul 14, 2022

The staffs are very knowledgeable and friendly, I actually upgraded my purchased tires based on their recommendation, and I am very glad I did it. New tires are amazing, services are great.

Parfait

5.0 of 5 stars

Jul 04, 2022

Great communication. Told costs up front. Friendly staff.

Wendy L.

5.0 of 5 stars

Jun 30, 2022

The friendliness and professionalism of the gentlemen I spoke to was very much appreciated.

RS

5.0 of 5 stars

Jun 25, 2022

The staff were polite, helpful, and professional

DaveB

5.0 of 5 stars

Jun 15, 2022

Everything was perfect

WoodenDuck

5.0 of 5 stars

Jun 14, 2022

Polite & knowledgeable staff who fitted us in at such short notice. They are a pleasure to deal with. Keep up the good work :)

Pat M

5.0 of 5 stars

Jun 09, 2022

I called with a serious brake issue. They fit me in and completes the work the same day (because I had to travel the next day) and the people (Chris) was so helpful and accommodating

JayT

5.0 of 5 stars

Jun 02, 2022

Last minute car issue, they found time to fix my car.

P.A.B

5.0 of 5 stars

May 30, 2022

Friendly, helpful and efficient.

Ede R

5.0 of 5 stars

May 18, 2022

Service is always done exactly as specified and arranged. Any changes are discussed and options provided.

Neil E.

1.0 of 5 stars

Apr 27, 2022

I am used to dealing Tyler the manager at Hammond Bay Nanaimo and he was always fair and trustworthy. The new manager Spencer is the opposite. Myself and family have been dealing with this location for years, but never again after his treatment of a once loyal customer. I’m disappointed.

Tyler P

5.0 of 5 stars

Apr 25, 2022

Good pricing , excellent service up front and from the technician . Was called once complete in a very fast time . The car was still clean after service .

DP

1.0 of 5 stars

Apr 22, 2022

I spent 2,000 for new brakes and rotors as well as an oil change. The next morning there was a huge puddle of oil under my vehicle. Something was obviously not put together correctly

Anonymous

5.0 of 5 stars

Apr 16, 2022

Kudos to Jeff for being thorough and saved my son lots of money in what Canadian Tire refers to as “must fix”

Denise C

5.0 of 5 stars

Apr 07, 2022

Easy to book, called to tell me about the issue, was ready for pick up when I arrived

Dawn H

5.0 of 5 stars

Apr 05, 2022

The staff are so friendly and experienced. I have every confidence in them and would not hesitate in recommending them to my family and friends. In fact I already have!

Joe f

5.0 of 5 stars

Apr 04, 2022

Called in last minute to spencer to have a customers exhaust leak fixed, instead of no I can’t it was YES I can!!.. get it down here, we will get it done for you joe! No problem. Happy customer! Thanks guys you all rock!!

Anonymous

5.0 of 5 stars

Apr 02, 2022

Had a problem they diagnosed and solved it

Anonymous

5.0 of 5 stars

Apr 02, 2022

Great team!Spencer was fantastic!

Jake Sinclair

5.0 of 5 stars

Mar 28, 2022

Friendly staff, knowledgeable, did exactly what I asked them to do on the car and nothing more. Always transparent about the car and exceptional timely manner

Frankie Johnson

5.0 of 5 stars

Mar 22, 2022

Brad took great care of us on our first visit which is what brought us back again. Both times have been very positive and they weren’t your standard oil service visits either. Brad is very knowledgeable and presented us with several options moving forward with our needs. I will definitely recommend Midas to friends and family.

Jacquie P

1.0 of 5 stars

Mar 16, 2022

I usually go to the Midas on Departure Bay store in Nanaimo. Always had exceptional service. I always get a maintenance pkg every 6 months or less and am always charged about the same amount every time unless there is a coupon then it's less or they find an issue and it's more. At Hammond Bay store literally all they did, and I was the only customer at the time, was an oil change that took an HOUR and was overcharged $45 claiming, erroneously by Spencer, it was the special oil. Cow pucky! I ALWAYS get the same oil change at other store for $80 plus tax AND a full maintenance check of fluids, tires, etc.. 3 pages long! I got nothing from Hammond Bay except very bad service. At Hammond Bay store owned by the SAME owners for both stores, I received poor service, was overcharged, and they didn't do another request I had asked for at all until I asked then they did it which I don't think was correct. Spencer was clearly bias because I am a older lady and he treated me poorly and condescending even though I rebuilt cars 20 years BEFORE he was even born. It was just horrendous to be treated so badly

Anonymous

3.0 of 5 stars

Mar 15, 2022

Unsatisfactory with the tardiness of the job. I specified that I needed the work done by 2 pm and it wasn’t completed until 3:35

JC

4.0 of 5 stars

Mar 14, 2022

I was extremely satisfied l. The counter staff was communicative and professional. I did speak with the tech who was doing doing the work and he was clear and explained it to be wonderfully without making it too technical for me to understand. He is extremely knowledgeable and helpful

L Kuharski

5.0 of 5 stars

Mar 08, 2022

The staff were friendly, efficient, and took care of me. I was in a tough spot with my tire as it was not safe. It was almost close time and they put me as a priority and took care of me. Thank you.

Robin H

5.0 of 5 stars

Mar 03, 2022

Always a friendly, courteous and professional greeting ... they go out of their way to ensure I understand what they are talking about. Always on time; always very satisfied with the work they do. Thank you MIDAS ...

Elizabeth O.

2.0 of 5 stars

Mar 01, 2022

"I had my tires rotated and oil changed, along with a general inspection. Every time I've had my tires rotated anywhere else, I am given some type of notice of needing my tires lug nuts retorqued after a certain amount of kms of driving. Midas continues to "

Casey L.

4.0 of 5 stars

Feb 23, 2022

Have been taking various vehicles throughout the years to Midas and always happy w/ the service and price! Have shopped around for prices for oil change and basic inspection and SURPRISED at the price variance between dealer and other franchise garages (H

Abby M.

5.0 of 5 stars

Feb 09, 2022

Great service. Thank you Spencer for all your help! See you again in summer

Robert (Bob) C.

4.0 of 5 stars

Feb 06, 2022

Had my 2003 Honda CRV in for new brake pads/ rotors a month ago. Afterward noticed a periodic clicking/slight clunking sound when braking. Discussed it with Spencer who without hesitation suggested I bring it back in for correction. That was my first tim

Helen O.

5.0 of 5 stars

Dec 07, 2021

Employees were very courteous and efficient. My appointment was at 8:00 but I missed it. Called them and they could fit me in at 10:00 if I didn?t mine wait for awhile. Said it would take about 1-1/2 hours and it was done in that time. Price was very r

Ajantha M.

5.0 of 5 stars

Nov 05, 2021

thank you

Rob S.

5.0 of 5 stars

Oct 05, 2021

Needed replacement transmission and the staff went above and beyond to find one.

Niels S.

5.0 of 5 stars

Sep 04, 2021

Had muffler problems and went to a shop and was told I needed a new system for $2500. Got a second opinion and went to Midas - Don told me I could get it repair for about $200! Great service and got my car back the same day. Thanks!

Katherine B.

1.0 of 5 stars

Aug 15, 2021

"As a woman it?s difficult to find a good place where mechanics and such won?t be trying to strong arm you or manipulate you into paying more. That?s why I have been coming here 5 years, sadly the nice man that was working behind the from desk is gone and w"

Adam H.

4.0 of 5 stars

Aug 10, 2021

The guys in the office did a good job in managing the situation and came through for me with respect to timing and pricing. I am a new customer and have been satisfied with the service so far.

Steve V.

5.0 of 5 stars

Aug 04, 2021

I phoned midas they booked me in and 3 days later on a Saturday I was up and running quiet as a mouse.Midas didnt replace everything just what was needed. Great service.

Richard S.

5.0 of 5 stars

Jul 18, 2021

"Very curious, knowledgeable people. They did a great job with my car."

Barry W.

5.0 of 5 stars

Jun 22, 2021

Booked an appointment on short notice and they made the quick repair I requested. Didn?t try to up sell.

Kat V.

5.0 of 5 stars

Jun 22, 2021

From the moment I walked into the shop I was greeted with respect ? I was explained to what would happen and the cost?All the staff were friendly and informative?when I picked up my vehicle?again respected?I will and have recommended Midas to others. Tha

Ken W.

5.0 of 5 stars

Jun 18, 2021

Work done properly and promptly.

Adele & Iain S.

5.0 of 5 stars

Jun 17, 2021

Friendly staff and wonderful service.Thank you.

Heather L.

4.0 of 5 stars

Jun 17, 2021

I would like you to know that when I called to make the appointment Tyler/Trevor not sure quotes me a sale 79.99 with tire rotation . When I was paying the bill was 143.00 I said wow there?s lots of tax for 79.99 well he looked at me and said oh we quoted

Myron W.

4.0 of 5 stars

Jun 16, 2021

Very good service..

Amanda L.

5.0 of 5 stars

Jun 15, 2021

"Not only was the staff(Tyler) friendly, they were able to beat the dealership in every aspect whether it was price, speedy service or professionalism. Well done and thank you Midas. We will be back!"

Steve V.

5.0 of 5 stars

Jun 08, 2021

Very good service. Affordable and proffesional. Great team.

Richard S.

5.0 of 5 stars

Jun 05, 2021

The crew was knowledgeable and friendly. They did a great job in assessing my needs and replacing the system. Big thumbs up.

Margot M.

5.0 of 5 stars

May 31, 2021

The service was good and done on time. The staff and mechanics are always very pleasant.. and knowledgeable

Carole P.

5.0 of 5 stars

May 23, 2021

Relieved to get in same day as I called. Worked with me re: time I had available and they researched best prices for parts. Happy with the work & my car is SAFE!!

Katherine B.

5.0 of 5 stars

May 21, 2021

I love this local because they are fair priced and fairly open availability. Never dissatisfied!

Kristine D.

2.0 of 5 stars

May 20, 2021

Was quoted 350.00 for brakes and rotor replacement. Ended up being 550.00 not ok. Am totally ******.:( and they now knock.

Sharon S.

5.0 of 5 stars

Apr 29, 2021

Amazing service. Helped us out in an emergency

Frank W.

5.0 of 5 stars

Apr 02, 2021

"This is my favorite shop for my oil change. Quality services, kind people and reasonable price. I have been keeping my service there for couple years.My front right tire was flat yesterday afternoon when I was on the way to work. I gave a try, drove to MID"

Casey L.

4.0 of 5 stars

Mar 30, 2021

With a busy schedule sometimes I can't book in advance that easily. This Midas always works hard to fit me in w/ an appointment. Midas Coupons are great value! It's always easy to get wheels retorqued after a tire rotation-they do it right away when you

Brian L.

5.0 of 5 stars

Mar 28, 2021

Fast and efficient. Thanks a lot for your guys good work

David Y.

4.0 of 5 stars

Mar 24, 2021

"hello and good morning, the service was generally good as I did get the brakes serviced as requested. But they did not check the computer for errors as I was orginally going in there for. As I told Tyler the battery was drained by the former dash cam and I"

Katherine B.

5.0 of 5 stars

Feb 24, 2021

"So friendly and I believe fairly prices too, I appreciate everything they have done for me and all my past cars haha "

Bill M.

5.0 of 5 stars

Jan 16, 2021

"I was at Wendy's and had battery failure. The Midas staff got the car going, brought to their shop and quickly and efficiently put in a new battery. They fixed the issue in minutes and made me very happy. I bring my car there for all maintance and am a"

Chris G.

5.0 of 5 stars

Nov 29, 2020

I was very happy with the service and will definitely be a repeat customer ??

Linda H.

5.0 of 5 stars

Nov 18, 2020

"IM A SENIOR AND THROUGH THE YEARS WITH MIDAS, I HAVETOTAL TRUST IN THEM. THEY HAVE HELPED ME ALSOI WITH SMALL THINGS IMMEDIATELY....AND HAVENT EVEN CHARGED ME.THEY ARE THE BEST....LINDA"

[email protected] m.

1.0 of 5 stars

Nov 17, 2020

"Brought vehicle in for a rear tire slow leak, they did not repair or even inflate it, instead gave us a quote for $1200 for new tires, they are rated for 95,000km and only had 35,000km on them original from the dealership, left the Midas store went to ano"

Gail S.

5.0 of 5 stars

Nov 08, 2020

customer service is the best !

Bob C.

5.0 of 5 stars

Nov 05, 2020

"Can't say enough good things about Tyler and his crew at Midas! Dropped my car off for tires and brakes. All went went well, with no surprises, and I was on my way. Bravo!"

Myron W.

5.0 of 5 stars

Sep 06, 2020

Excellent service and friendly staff. Will definitely be back.

Dale D.

5.0 of 5 stars

Aug 30, 2020

I needed my squealing brakes repaired & went to several dealers that I normally use for service. I was told that they are booking into next week & even the following week so this wasn't going to work for me. I then contacted Midas on Hammond Bay Rd. & talk

Debbie F.

5.0 of 5 stars

Aug 30, 2020

"Brought my vehicle in for a muffler/exhaust check and they did a complete check of the vehicle and found a few other things that needed attention. Sent me an email report with pics, which was very helpful. And then a call to them for my ok and a full expla"

Bob C.

5.0 of 5 stars

Aug 11, 2020

"Came in for an oil change, in and out very quickly. Super friendly service. Thought I had a few other little issues with my car but they checked it over and all was fine - so no charge."

Lynn C.

5.0 of 5 stars

Jul 22, 2020

Excellent service always friendly and efficient

Thomas V.

5.0 of 5 stars

Jul 12, 2020

Came in for a muffler replacement - was done and out by the time I finished breakfast at Ricky?s. Nice staff and speedy service. New muffler works great.

Lylla L.

5.0 of 5 stars

Jun 23, 2020

Knowledgeable diagnostic and honest about identifying a small repair need. Priceless relief. I returned to receive other maintenance work that was great price for excellent timely service and good advice. I recommend highly. Thank you guys.

Ann B.

5.0 of 5 stars

Jun 17, 2020

"As ALWAYS politely received, issue assesed and addressed. In the past year we have moved our vehicles' servicing to Midas after our shop of 30 years closed. It has been a very reassuring decision and they have met all of our expectations. As a 76 yr old f"

Dave A.

5.0 of 5 stars

Jun 13, 2020

I really appreciated being offered an appointment the day I called to deal with my muffler. Servicemen very knowledgeable and professional

Terri R.

5.0 of 5 stars

May 17, 2020

"The service was kind, excellent and very accommodating!"

Joel W.

5.0 of 5 stars

May 12, 2020

"Tyler and the team were great. Made a same day booking and work was done very quickly, truck ready to pick up next day. Will definitely be a returning customer."

Carol B.

5.0 of 5 stars

Mar 22, 2020

"I was impressed with the intake, quick service, and efficiency. I really like that the prices are posted on a board."

Carter P.

5.0 of 5 stars

Mar 14, 2020

"Great work done, no more issues!"

Janine S.

5.0 of 5 stars

Mar 11, 2020

I just needed new windshield wiper blades but kept putting it off because I was busy. Got to work 10 minutes early one day and saw Midas in the next parking lot. I got wipers changed out paid for service and was out the door before my 10 minutes was up.

Dan B.

5.0 of 5 stars

Mar 09, 2020

Tyler was awesome and the work was great to thank u

Andrew H.

5.0 of 5 stars

Feb 25, 2020

"Excellent service and reasonable price. I was particularly thankful for the mechanic who identified a problem unrelated to the reason for my visit that could have been critical. As a result two axels were replaced same day, along with the set of new tires"

Danny B.

5.0 of 5 stars

Feb 23, 2020

"Tyler was awesome and Midas did an incredible job on my 2020 AT4 Duramax 1500 as well as my Troopers thank u Regards Dan Bishop , Bish?N?Son Fishing Adventures Ltd"

Michael O.

5.0 of 5 stars

Jan 23, 2020

"A true professional, and easy to deal with. We are lucky to have been helped by Tyler. "

Cathy M.

5.0 of 5 stars

Jan 21, 2020

Service was thorough and an excellent job. No appointment necessary. Price was very reasonable. Very satisfied. Will definitely be going back.

Kimberly T.

5.0 of 5 stars

Jan 16, 2020

Tyler provided exceptional customer service.

Paul H.

5.0 of 5 stars

Jan 14, 2020

Yes I would recommend

Robert W.

5.0 of 5 stars

Jan 01, 2020

"New to Nanaimo and looking for a neighbourhood car repair shop for brake servicing, I decided to give Midas a try. I waited in the shop and watched how they treated customers. I was very impressed with the professionalism, courtesy and honesty I witnessed."

Kailyn M.

5.0 of 5 stars

Dec 30, 2019

Had my snow tires put on Christmas Eve. Staff were extremely helpful and the process was speedy. Returned a few days later to have my tires re-torqued and same experience.

tim b.

5.0 of 5 stars

Dec 18, 2019

My wife and I were extremely impressed by the service we received yesterday. Two hours to replace a starter and have us back on the road was incredible.

Joe L.

5.0 of 5 stars

Dec 17, 2019

"I brought my 1981 Chevrolet truck to 6353 Hammond bay rd last week to get a bunch of work done. I just bought my truck and wanted to get it fixed up . The Midas guys installed a new muffler system, new brakes , removed old gas tanks and installed a new ga"

Harold C.

5.0 of 5 stars

Dec 03, 2019

Had an vehicle inspection. They were fast and were very pleasant. AND they did not over charge for the inspection. Gave me th confidence to return in the future.

Andrew H.

5.0 of 5 stars

Dec 01, 2019

"Courtesy, clarity of information on work to be done, detailed estimate of cost, and completing the work an hour and a half earlier than estimated we?re all features of a thoroughly satisfactory visit."

Mike P.

4.0 of 5 stars

Nov 13, 2019

Service was fast efficient and quicker than quoted

David Y.

5.0 of 5 stars

Nov 06, 2019

Service was great as always. I always recommend you for any service.

Kerry M.

5.0 of 5 stars

Nov 06, 2019

Midas had the best prices and delivered service that was exceptional.

Khatunbai L.

5.0 of 5 stars

Nov 05, 2019

excellent service Taylor has been given 5 stars by all his customers and no doubt he deserves more. Very very happy with his service from the greetings to good bye please share my good words with him and also thank him on our behalf

Ryan J.

5.0 of 5 stars

Oct 24, 2019

"I showed up on a Monday with a suspected brake issue. They had a look on short notice, discovered everything was fine, put it all back together quickly, and did an oil change for a reasonable price. Very positive experience."

Annette L.

5.0 of 5 stars

Oct 22, 2019

Great service and great price.

Margot M.

5.0 of 5 stars

Sep 13, 2019

The service was extremely good and carried out in a very professional way. I would definitely recommend Midas to friends.

Lynn C.

5.0 of 5 stars

Sep 10, 2019

Always a delight when I take my car in for servicing. Staff friendly and efficient. Eases my mind knowing my car has been looked after by the knowledgeable service staff.

Terry L.

5.0 of 5 stars

Sep 03, 2019

Tyler at the counter is very knowledgeable and easy to deal with and I have no problem going to midas

Brenda B.

5.0 of 5 stars

Aug 29, 2019

"I would recommend this particular Midas . They got me in quickly, and even walked over to the coffee shop I was in, to let me know I needed new brake pads . I was impressed. "

Gene T.

1.0 of 5 stars

Aug 28, 2019

Left the cap off engine. Caused the engine to malfunction. They would not accept responsibility. Very poor customer service. Actually still expected me to pay for oil change ??. So far the bill to fix is $300. Go somewhere else.

Cheryl D.

5.0 of 5 stars

Aug 27, 2019

Friendly and knowledgeable staff with timely and thorough service.

Barbra W.

5.0 of 5 stars

Aug 25, 2019

The team at Midas was very helpful. They were friendly and easy to talk to. They understood my problem and worked with me to find a good solution that worked best for me. Break work was done to my complete satisfaction and I didn't have to pay for a break

Katie W.

5.0 of 5 stars

Aug 20, 2019

"The appointment went smoothly, the service was friendly and I felt like I was well taken care of. No complaints at all! "

David W.

5.0 of 5 stars

Aug 19, 2019

"Midas was able to book me in the next day and finished installing my brakes in the time frame they said they would,"

Judy S.

5.0 of 5 stars

Aug 11, 2019

Excellent service! All done in an hour. I?ll be back

Gregg A.

5.0 of 5 stars

Aug 07, 2019

"Good service, fast, and honest opinion, good advise. Very reasonably priced."

Rene D.

5.0 of 5 stars

Aug 01, 2019

"Fantastic service .above & beyond very courteous .staff .and service staff .very professional Take time to explain every detail .,also give options . Tyler P -manager is very professional "

Bonita R.

5.0 of 5 stars

Jul 20, 2019

Great service

Lori A.

5.0 of 5 stars

Jul 16, 2019

"Whenever we have vehicle problems, Midas always fits us in quickly, and they work around our work schedules. They only do the work we ask, and if we need more, communication is clear so there are no surprises. Thanks Midas."

anonymous

5.0 of 5 stars

Jul 06, 2019

As always, excellent service.

Ann B.

5.0 of 5 stars

Jun 25, 2019

Excellent service great value. Would absolutely refer

Maggie K.

1.0 of 5 stars

Jun 09, 2019

Had my oil change done noticed a big spot of oil the next day in my garage went back to Midas to get it checked and was brushed of to come back at 4 after coming back everything checked out but why was there oil all over the underside of my car . The worst

Mara V.

5.0 of 5 stars

Jun 07, 2019

"Thank you Tyler, Tom & team!Super efficient service, most courteous, and especially affordable!For an out of towner's emergency, could not be more impressed!!"

Wyn T.

5.0 of 5 stars

May 31, 2019

Friendly and efficient service at a fair price.

Rohan S.

5.0 of 5 stars

May 28, 2019

Professionals working there. proper time management and understanding the customer's doubt and queries.

Cindy B.

5.0 of 5 stars

May 19, 2019

loved the courteous service and job was done in timely manner... and got to use a $20 coupon... thanks.

Robert W.

5.0 of 5 stars

May 14, 2019

Honest assessment of what was required ... no attempts to sell me something I didn't need. Fair price for products and services. Applied online coupon and now I've got a lifetime warranty on my brake pads. Professional and courteous staff.

Clint L.

3.0 of 5 stars

May 14, 2019

"One of the few shops in town that can handle a 24 foot motorhome. Service was carried in good time and basic checks done. Friendly service writer. Had a coupon for 40 dollar oil change but final price was 72, very large difference for 2lts. oil."

Logan D.

5.0 of 5 stars

May 14, 2019

Great service and a great price

Jeff H.

4.0 of 5 stars

May 04, 2019

We had an unexpected repair and Midas was able to squeeze us in for diagnosis on a busy Saturday. Tyler was good to deal with and the repair was fixed sooner than I thought it would be. Midas was good at keeping in touch for the progress of the repair.

Tony B.

5.0 of 5 stars

Apr 27, 2019

You guys were great. You diagnosed the issue quickly and accurately. Once the problem was determined you had it fixed and returned to me in less than 2 hrs - absolutely awesome!!Many ThanksTony

Nathan C.

1.0 of 5 stars

Apr 25, 2019

"Theses people have all 5 star and lowest is a three star how mis leading is that, I put a 1 star and it ain't there anymore scammers rip off and scammer the did stuff to my car with out asking and took me for 200 more than they said they were going to char"

Aslan S.

5.0 of 5 stars

Apr 09, 2019

"All of my concerns and questions were addressed and answered. Friendly, quick and thorough!"

Cy S.

5.0 of 5 stars

Mar 25, 2019

"We had a catalytic converter replaced - they were on time , told us how long it would be and the cost . Efficient, on time and very pleasant and knowledgeable to deal with . We would definitely go there again."

Gail S.

5.0 of 5 stars

Mar 25, 2019

Great service !!! Making another appt. for shocks and brakes.

Cathy P.

5.0 of 5 stars

Mar 23, 2019

"Customer Service was excellent at Midas. Very friendly and personable, on time and made the experience very easy for me. Will be back again. "

Joan M.

5.0 of 5 stars

Mar 19, 2019

Super impressed! My rear brakes seized and they fixed my car right away. Pricing was amazing - about 60% less than the dealership. 2 thumbs up!

Peter C.

5.0 of 5 stars

Mar 12, 2019

"Excellent service and no one tried to sell me ""maintenance issues"" the vehicle did not need."

mark s.

5.0 of 5 stars

Feb 28, 2019

"Tyler,Spencer and crew are awesome.Great honest service,these guys do what is required and I trust them."

Lucas W.

3.0 of 5 stars

Feb 27, 2019

"Over priced and they burned a surprising amount of fuel for a water pump job. But they did good work and it was fast. If you don't have the time to shop around for a better price, it's a decent choice. "

Debbie H.

5.0 of 5 stars

Feb 27, 2019

Good service. Everything went well.

Norman H.

5.0 of 5 stars

Feb 05, 2019

"Tyler and his crew completed a failed flange joint repair quickly-less than 1 hour, and I was on my way. Thanks, Guys Norm H"

L R.

1.0 of 5 stars

Feb 03, 2019

"We brought our car in for a simple tire patch, it didn't hold and was flat the next day. We took it back and they fixed it again and it held! At the end, there were oily fingerprints all over the door handle, the tire, hub cap and steering wheel. Our key c"

Guy Y.

5.0 of 5 stars

Feb 02, 2019

I always have great service at this location

Clay B.

5.0 of 5 stars

Jan 22, 2019

I?m always satisfied with the service from Midas in the north. Tyler peace is great to deal with.

Mel S.

4.0 of 5 stars

Jan 06, 2019

Work was completed close to the estimated time and the brakes seem to be OK now

anonymous

5.0 of 5 stars

Jan 02, 2019

As always, excellent service

Julie P.

5.0 of 5 stars

Dec 06, 2018

"I would recommend north end Midas for your car maintenance needs. They have fixed my brakes, switched my tires, changed my oil and I am impressed at their integrity to do a good job and make sure the customer is happy."

Cindy B.

5.0 of 5 stars

Dec 02, 2018

service was great. glad the shop is close to the mall and coffee shop. they found i needed front brakes. and did them for me.

Brenda C.

5.0 of 5 stars

Nov 19, 2018

I came in expecting the worse and left a very happy lady as what I thought to be a problem was not a problem at all. Great service and very courteous front counter staff. I will use Midas or refer Midas in the future.Thank you

Ilona B.

5.0 of 5 stars

Nov 17, 2018

Excellent service..

Terri R.

5.0 of 5 stars

Nov 15, 2018

Midas offers awesome service at a fair price. Tyler and his staff are very thorough and clear. I would not go anywhere else.

Lynne M.

5.0 of 5 stars

Nov 13, 2018

"The guys are awesome, they fit me in and get the job done on time."

Brenda M.

5.0 of 5 stars

Nov 09, 2018

"Tyler (manager) was extremely courteous, offered his interpretation of the problem and carried out the work within 90 minutes. Very prompt work and the braking system has been much improved. "

Dave C.

5.0 of 5 stars

Nov 08, 2018

"Excellent customer service. Didn't test the shop too hard, just a winter tire swap and an oil change."

Lynn C.

5.0 of 5 stars

Nov 06, 2018

I wish to commend the staff at Midas Hammond Bay location for the wonderful service I received. They were helpful and very knowledgeable. I would recommend this Midas to anyone. Also staff fun to be around while waiting. They went above and beyond tryi

Sue C.

1.0 of 5 stars

Oct 29, 2018

I had gone in for brakes and tire rotation. After purchasing new tires last year I was told to replace my tires this year. They told me it was due to a bad alignment.I should have been given an alignment when I purchased my new tires last year.I went to

Annette L.

4.0 of 5 stars

Oct 27, 2018

"This is my go to shop for service in Nanaimo. Fast, courteous and comparable pricing to other facilities. Trustworthy too. "

Rod H.

3.0 of 5 stars

Sep 19, 2018

You will probably be my repair shop of choice.

Rick D.

1.0 of 5 stars

Sep 12, 2018

Friendly & courteous.

Margot M.

5.0 of 5 stars

Sep 06, 2018

Good service

Brock W.

5.0 of 5 stars

Sep 05, 2018

"So thrilled with our experience with Midas! The techs were extremely knowledgable, honest and fast. Would definitely recommend to our friends and family."

Allison M.

4.0 of 5 stars

Aug 31, 2018

The employees were very helpful and friendly. I asked them to take a look at the breaks and do an oil change. Everything was priced fairly. I left feeling satisfied with the work they had done.

Greg F.

5.0 of 5 stars

Aug 29, 2018

We stopped at a Midas dealer next to the Nanaimo ferry landing. They were too busy to address our issue so they called another Midas dealer near the Woodbridge mall who agreed to take a look. After a test drive they diagnosed a likely wheel bearing problem

David D.

1.0 of 5 stars

Aug 20, 2018

"I have had nothing but good experiences at the Hammond Bay Midas in the past, but this latest experience will be my final, and lasting review. We had a front wheel bearing(hub assembly) replaced only 3 days prior to this final issue. Within about 35 k"

Heather A.

5.0 of 5 stars

Aug 16, 2018

My car battery died on the B.C. Ferry. I got it jumped started and found this Midas location to get it checked out. They checked over my car and determined my car battery was pretty much done. They had my battery replaced in less than an hour and this w

Kimberly I.

5.0 of 5 stars

Aug 06, 2018

"I saved $1431,52 by getting my brakes done at Midas instead of Chrysler ..... Chrysler said I needed new rotors, calipars, and pads. Midas said calipars are good, and change rotors next pad change .... brake pad change at Midas * $438.88 ..... brakes at Ch"

Nate R.

5.0 of 5 stars

Aug 05, 2018

"Tyler and his crew were fast, cooperative and honest. I will recommend this location to anyone needing service in Nanaimo. "

Kerry M.

5.0 of 5 stars

Aug 03, 2018

"Very nice, professional people. Did a great job and quickly as well."

Aaron H.

5.0 of 5 stars

Aug 03, 2018

From the first phone call to picking up the truck the customer service was great.

June B.

1.0 of 5 stars

Aug 03, 2018

"Brought my car for service and they diagnosed front wheel bearing worn out and need to replace. They changed with new one but after a couple of months my front tires are wearing on the inner side, they said ,another issue on alignment and need to change th"

anonymous

5.0 of 5 stars

Jul 12, 2018

Usual excellent service at Midas

Lauren N.

4.0 of 5 stars

Jul 08, 2018

My car needed new brakes while I was driving through Nanaimo on business. With the front suspension shaking when I braked I was concerned that service couldn't wait. I phoned up and they made time for me to get my car serviced right away!!!

Mandy B.

4.0 of 5 stars

Jun 30, 2018

"My car was a bit hard to control while doing errands one evening. Got home, looked around my car & noticed I had a flat tire. Called the next morning, & when I made it clear that I didn't have access to air to fill it up enough to get it to the shop & wasn"

Mandy B.

4.0 of 5 stars

Jun 30, 2018

"My car was a bit hard to control while doing errands one evening. Got home, looked around my car & noticed I had a flat tire. Called the next morning, & when I made it clear that I didn't have access to air to fill it up enough to get it to the shop & wasn"

anonymous

4.0 of 5 stars

Jun 26, 2018

Courtious service that got me on my way on time.

Rod W.

5.0 of 5 stars

Jun 07, 2018

Second time I've been to your place of business...different vehicle this time. Laid back and friendly staff. We drive from Ladysmith to North Nanaimo to get your help. Never disappointed. CheersRod

P C.

3.0 of 5 stars

May 23, 2018

good services and just right on time.

Deirdre B.

3.0 of 5 stars

May 23, 2018

"Please note this email, from [email protected] is NOT Deirdre's email. It is Darrell's. Please update your database. "

Darrell B.

5.0 of 5 stars

May 16, 2018

I asked Tyler for my options on changing my transmission fluid and the answers he gave were honest and straightforward. Another shop tried to sell me a flush I don't need. This is why I continue to return to my neighbhourhood Midas shop

Linda B.

5.0 of 5 stars

May 12, 2018

My car is looked after well with these people. Good service and feel like I can trust them. At least I hope I can. Being going there for awhile now and wouldn't go anywhere else. Thanks.

Emily H.

4.0 of 5 stars

May 08, 2018

"Tyler has helped me for a long time, I was supposed to just get my summer tires put on, but later found out that I needed my brakes reinstalled. They handled this efficiently, and were within my time limits! "

Dan M.

3.0 of 5 stars

May 07, 2018

Service was excellent but the warranty on my rotors was a little disappointing as was the fact my new brake pads cracked within 2 years. With only 18 months of warranty and the rotors needed replacing after the 2 year mark. Maybe unlucky or maybe just bad

Mandy B.

4.0 of 5 stars

May 03, 2018

"I called on a Thursday, to order summer tires & book an appt to take off my winters & switch to my summers, have my breaks replaced, & oil changed. They had my tires in stock & were able to book me that Saturday! They were great at communicating while they"

Tom S.

5.0 of 5 stars

Apr 19, 2018

" fast and always a nice place to deal with, they look after all safety issues and will continue to see them. thanks again for the great service"

Pat J.

5.0 of 5 stars

Apr 16, 2018

brake pads and rotors replaced--working good now. thanks

Jenn M.

5.0 of 5 stars

Apr 15, 2018

"Fast, efficient and affordable. Will absolutely be back again, thank you!"

Greg F.

5.0 of 5 stars

Apr 10, 2018

Just like to comment on the great service from Spencer was personable and got me on the road in a timely manor would recommend them to anyone Thanks again

Andy T.

5.0 of 5 stars

Mar 31, 2018

"Great prices, in and out, recommend midasNeeded new tires, cheapest I could find at the time"

Gagan D.

5.0 of 5 stars

Mar 29, 2018

This was my first time in Midas for service. The mechanic knew what he was doing and gave me good recommendations to keep the car healthy. I'll return to Midas from now on. There prices are best in the market.

Rod W.

5.0 of 5 stars

Mar 23, 2018

"My vehicle missed it's scheduled appointment time due to unavoidable issues on the truck ahead of me. The shop manager apologized for the inconvenience and did his level best to complete the wheel alignment on my car, even though it was getting close to t"

Merlin L.

5.0 of 5 stars

Mar 23, 2018

Very accommodating and getting everything done before the end of the day. Even though it started as just an oil change and become a couple more larger items. Thanks

Mary R.

5.0 of 5 stars

Mar 12, 2018

"Great service from booking the appointment right through. Friendly, informative staff. "

anonymous

5.0 of 5 stars

Mar 05, 2018

Midas identified the problem correctly, fixed it promptly and saved me a lot of money. If I had gone with the quote from another repair shop who had misidentified the problem I would have paid hundreds of dollars more. I am very pleased with Midas.

Karen E.

4.0 of 5 stars

Mar 02, 2018

I received great service from the guys at Midas. Informative and explained what I needed done to my car very well.

Pete M.

5.0 of 5 stars

Mar 02, 2018

"Tyler was very professional and made me feel like a valued customer, would definitely recommend Midas for any of your automotive needs."

Houston H.

5.0 of 5 stars

Feb 22, 2018

The Midas Representative (Tyler) took the time to find what my vehicle needed and the crew gave it first class service.

Chris W.

1.0 of 5 stars

Feb 18, 2018

"My car failed inspection here due to ""surface rust"" on the rotors and worn pads in the front. (Everything replaced in September 2017!). And a broken sway link in the back. Seemed too weird having it fail after 5 months wear and when they showed me the bra"

Deborah L.

5.0 of 5 stars

Feb 18, 2018

Second visit to Midas. Both times their prices were much better than CT. Tyler was very pleasant to deal with.

Clay B.

5.0 of 5 stars

Feb 06, 2018

Friendly and honest can?t ask for much more

Priscilla W.

5.0 of 5 stars

Jan 30, 2018

I called at 4:00 on a Friday and they worked some magic to allow me to get in for a wheel alignment. They were incredibly friendly and efficient.

Valued Customer P.

3.0 of 5 stars

Jan 15, 2018

Mechanic didn't tighten battery terminal connectors. Took vehicle to Victoria and it would not start had to wait 2 hrs to get jump started.

anonymous

5.0 of 5 stars

Jan 07, 2018

The service was quick and complete. I especially want to thank Tyler and staff for their attention to detail and courteous service.

Virginia F.

5.0 of 5 stars

Dec 07, 2017

I am so happy with the service I received at Midas. I will definitely go back.

Carla P.

5.0 of 5 stars

Dec 05, 2017

Amazing customer service

Gail S.

5.0 of 5 stars

Dec 03, 2017

Always the BEST of service with this Midas location in N. Nanaimo. Thank you !

Mary S.

5.0 of 5 stars

Dec 01, 2017

"I recently developed muffler issues and after a very large estimate from ""another"" muffler place was referred by my mechanic to Midas. I was slotted in, received my muffler in a timely fashion and was on my way. I noticed an unusual sound and mentioned i"

anonymous

5.0 of 5 stars

Nov 28, 2017

Again, good service from Midas, North Nanaimo, B.C.

Anyeska O.

5.0 of 5 stars

Nov 26, 2017

"Tyler, Spencer and their staff are always courteous, friendly, honest and helpful. "

Mavis H.

5.0 of 5 stars

Nov 19, 2017

"Amazing service. I have been coming to you for my car services, for the past couple of years. And I couldn't be more pleased."

Linda B.

5.0 of 5 stars

Nov 18, 2017

I always seem to get good service at Midas. I have been going there for my car checkups for quite awhile. They always let me know if my car needs anything extra done and I trust them on that.

Ann B.

5.0 of 5 stars

Nov 09, 2017

awesome as always curteous efficient can't ask for more

Doug P.

5.0 of 5 stars

Oct 31, 2017

Great service friendly staff

Deborah L.

5.0 of 5 stars

Oct 27, 2017

Half the cost of Canadian Tire. Need I say more.

Gary F.

4.0 of 5 stars

Oct 10, 2017

"Changes my oil fast and fixed my brakes that were under warranty!Job well done, Thanks Midas"

Myah F.

5.0 of 5 stars

Oct 10, 2017

I never get my truck looked at anywhere else ! Ive been recommending Midas to everyone I know for the great service they offer. Tyler and Spencer at the hammond bay location in Nanaimo are doing great ! Midas is more expensive then some other places we kno

Chris G.

5.0 of 5 stars

Oct 10, 2017

Yesss... great friendly service! Fast too..

lyman S.

1.0 of 5 stars

Oct 06, 2017

The sensors for the tires and oil were not reset

Gerry C.

4.0 of 5 stars

Oct 03, 2017

"job done quickly, no mess when finished. very happy."

Karen W.

5.0 of 5 stars

Sep 25, 2017

"Excellent, very friendly service. Helpful well beyond expectation. Would highly recommend to others."

Francisco Z.

1.0 of 5 stars

Sep 14, 2017

"Francisco Zabella - They replaced the Front Right Hub Assembly that caused the grinding brakes and ABS lights on, but the issue is still there. - After I took my vehicle from the shop and drove it to parkway- the steering wheel is shaking violently at 80kp"

Shannon M.

5.0 of 5 stars

Aug 17, 2017

"thorough, reasonably priced, professional, friendly. "

Darwood D.

5.0 of 5 stars

Aug 04, 2017

Job well done and Tyler was very friendly and very informative about my vehicle. Job well done.

James S.

4.0 of 5 stars

Aug 02, 2017

They fit me in at short notice and did a top notch job

anonymous

4.0 of 5 stars

Jul 21, 2017

Service was great, alignment done , tires rotatedbrakes checked

Doug P.

5.0 of 5 stars

Jul 20, 2017

Tyler is the best because he gives great service and his guys that work there are friendly

Join the Midas team at 6353 Hammond Bay Road, Nanaimo, BC, V9T 5Y1

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

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