Fast friendly service. I received oil change and emissions I was in and out in 45 mins. Everything for 76.00 very affordable. I will be recommending to others.
They broke the cover for the oil pan I plan on going back on monday
Work was completed well and quickly
The price of the service was a bit pricey, I wish more payment options were made available, but overall the service was well done.
Wayne was knowledgeable and friendly and I felt he was honest
Great service was provided by manager.
Matt and the team are awesome! Fast, friendly, efficient, AFFORDABLE! I just went in for an oil change, but as sad as it is to say, getting an oil change at other places seems to be a whole production, not here. Service and satisfaction at an AFFORDABLE price! Check, check, and check! Also I recommend checking their website to see if they have any discounts.
Great communication and attention to detail. Problems were clearly communicated and the exact detail of how to fix and what it would cost to fix them was excellent.
The price of service was good. I was also in and out in good time. Pleased with the service.
Matt made the entire experience great. From the first phone call to the time I walked into the facility, he was very welcoming and friendly!! I’ve never had anyone greet everyone in such a joyful way!!
The associate at this location Matt was extremely helpful during this process, he kept me abreast of the entire process be it good or bad news. it made the entire process much easier to deal with and made me a NEW loyal customer
Customer service, location, friendly service team, and very knowledgeable.
The associate was very friendly and accomodating. Even though he could not find my appointment reservations in the system, he still took my car in and got it serviced. I'm highly satisfied with the service and friendliness of the associate.
The two guys that assist me were awesome
I was satisfied with my visit. Everything went smooth and well as planned. Communication was well too.
Just price. I know inflation is now, but I'm on a budget
Wayne and the entire Midas staff are the very reason why I keep returning to Midas, specifically this location. Service and attention to detail regarding my car have been the best I've received in the last 10 years.
Wayne was patient about explaining everything that was needed for repair
They went above and beyond. I was very happy with my service.
The Manager is a Angel God bless him and his staff was very professional and nice I will return to get a new set of tires!!!
The front desk agent was very knowledgeable, he explained the pros and the cons of the tires which were available. He also informed me that he would do an alignment check first even though I insisted that I wanted an alignment done.
Having visited this location four times over the last year I was recognized, asked how I and the car were doing and given prompt service.
Great price, super quick service. Overall, very easy!
Matt did a superb job keeping me in the loop on what was going on, explaining the process and the issue, and being patient with my decision making.
An extremely friendly environment. Totally satisfied with the work that was done on my car! Confident in the people that was servicing my vehicle. Had brakes and rotors done. Car drives really smooth. Thank you for such a great job.
Wayne Amos and team were incredible courteous, patient, and informative. The appointment was on time, the facilities were clean, and the explanation of the work was good. It is nice to see such helpful folks in a service orientated role helping others. A+ team at this location. Will return.
Waiting area was clean and warm. Associates serviced my vehicle at a reasonable time. Waiting doesn’t bother me, so it was pretty good.
The manager and staff fully informed me of the work, how long it would take, and what little problems there will be. Overall a long yet great experience.
Great service and timely.
Great service and explanation of problem
I asked for a tire rotation and was told that it had been completed during my visit.However, I had a low tire light on the right front when I brought the car in. The same light was on after I had driven a few miles. This light NEVER lingers. Had they rotated the tires and not filled it, it would show as low on the back of the car. Had they rotated and filled the tire the light would be off. I am not happy at all
Friendly staff. Fast service
Wayne has always treated me fair and has been taking care of my cars for years.
The manager on duty Matt was absolutely amazing. He made the whole process of me getting my oil change smooth. I was unsure about a couple things on if I need them done. He provided all the answers I needed. Most importantly his customer service is amazing. The level of treatment I received was unlike anything I've experienced at another auto care place. So much now, I'll only come there and when he's working. Phenomenal experience. New Midas customer here.
The associate that was at the front desk was the friendliest person. He communicated well with me from when I dropped off my vehicle and afterwards when the service was finished. Thank you for getting me in and out on the same day! I really appreciate it!
Workers were great and it was easy to check in and I really didn’t have to wait very long at all. Also got a coupon in the mail which was amazing.
Customer service and speed
The guy that checked me in explained what was happening to my car from when I arrived until it was completed
Wayne and the staff are always professional and courteous and friendly.
Customer service and maintenance service
"Wayne is awesome, helped me so much. Such a great person "
They were able to see us quickly and get our problem solved.
"I would not recommend this Midas location to anyone I know, nor will I go back. I have had much better customer service at Valvoline and at Carl Black Buick. They did exactly what was included on the coupon - including tire rotation - without giving me t"
"I was referred to Midas by Advance Auto across the street. Wayne knew that as he received a call. Needed battery checked and AA said starter might be bad. Told me battery charge about $165 he had on screen, plus labor. Said AA doesn't charge labor, asked a"
My catalytic converter was stolen and brought my car to Midas. They were friendly & knowledgeable and had purchased all the parts by the next day. One part they even made because dealership had it on B/O til October. Midas guys did great work and were ti
Matt was great from beginning to my drive off! He called to let me know what was needed. Explained everything and projected amazing customer service! Thanks Matt from Midas.
"First time customer in for oil change. Started work immediately upon my arrival at appointment time. Friendly staff, will use again"
I had a concern with some work done on my car midas quickly took my appointment and checked it out for me I'm satisfied.
I went to Midas to get my car serviced. I paid $518.00 on the day I picked up my car. I left and within 5 minutes my engine light came on and began to overheat. This is the exact problem I came in with the problem! I will never come to Midas again to get
This location provided excellent and expedited service.
"From our first phone call to a finished job. Great customer service, and great work. Thank you Wayne & Damien. As well as mechanics."
"I was told my online appointment meant I'd have a 2 hour window to wait. I also used an online coupon from Midas to save on my service. I waited 2.5 hours, was taken to the tire balance machine for a tutorial that left me still taking their word as to how "
"I always take my car into this Midas location for work. They are very professional. , helpful and I believe genuinely care about the customer and their vehicle. They do very good work and I always give them Kudos and recommend them to everyone. ."
Everyone is always super nice! I feel like I am not getting taken advantage of on the service! Which is difficult to find at times being a woman ! I have had a couple of things that could not wait and It was taken care of right away! The guys here are Awes
I had a high degree of trust with the Cobb location. Understanding when it comes to breaks you do not cut cost or corners. I brought in my truck for check engine light. I let them pull the code and was told it needed an advance reading?.. went to autozo
On 12/14. I went in for brake service. Mr. Wayne explained everything to me and allowed me to make my own decision on the additional service. He was very humble and great customer service. I would recommend this Midas to family and friends
"Didn't tighten drain bolt. Oil on garage floor. Went back to fix the issue, was told an hour and half to tighten the bolt. Tried to keep my fob when i wanted to leave. Had to take it out his hand. No professional attitude throughout whole shop at first vis"
"My first visit at Midas I met the manager Wayne Amos. His customer service was great and friendly. He stated that I would have come back or I can stay it would e a long wait, I told him I'll be back the next day to get my oil change. He was great and said "
The Manager Wayne and his staff are Awesome! They are very friendly and efficient! I would recommend them to any of my single parents as they never try to charge you more than what is required! 5 stars all the way!
"Wayne the manager at this Midas location is the friendliest, trust worthy and provides the best customer service. I only will take my vehicle and recommend this location to everyone. "
I literally got into a shouting match with the technician Damien (i think thats his name) because he refused to repair something that was supposed to be fixed without trying to charge me. At one point he tried to make me fix it myself in the parking lot. I
Always friendly service and good advice
"I?ve never left a shop not feeling like I was being taken advantage of. The service was quick, super helpful, and honest. I will absolutely be back!"
Came to get an oil change . Soon as I walked in and started talking to the man at the front desk ( Wayne) he was stuffing his face with food . He continued eating through out our whole conversation . He was extremely rude . Then he told me no . That he w
"I have been a Midas customer for years now! I appreciate their candid, honest opinions. They are not out to get all of your money they give it to you straight. Damian and Wayne are awesome when it comes to customer service! I never leave an appointment fee"
The guys who work here are great! They do quality work and take care of their customers. I've made three trips to this location and will continue to only go here. I'm very satisfied with the customer service I've received.
"I went in to get a noise in my wheels checked. I thought I needed new pad and rotors, but the guys were very honest with me. They check my car and told me my pads and rotors are in great shape and don?t recommend replacing them. They could have easily told"
"Was done in a few hours and with 4 new tires , good as new "
Every time I've been there the experience has been great. Timely service reasonable price.
"Had a great experience at this location. They were honest with me and put my mind at ease after being told by another mechanic that my car had so many issues. They were able to run tests, find the issue and replace the part. Would definitely recommend this"
I always have the best experience at my Midas. I trust Dwayne and his team to always be up front and honest even when they know it's going to hurt my pockets. I always receive the best service and knowledge. It is always a pleasant experience.
"After trying out another mechanic, I was reminded as to why I always come back to Midas. They give an honest and fair assessment of your vehicle while providing excellent service. I never feel pressured to get any other service than the one I came in fo"
"I do not have anything bad to say about Midas! The personnel at the shop are kind and accommodating, they sometimes take a little longer than expected which is ok. They always put my sticker backawards so I never know when the next oil change is and they d"
I was more than satisfied with their work and efficiency. Very satisfied.
It was very refreshing dealing with people who were professional honest and not trying to gouge you on the price. The staff was very polite and knowledgeable and the work was done in a timely fashion.
I plan to stop by this week. Wayne did a good job with keeping me informed with my car's status but never informed me that while fixing my car the Midas team had a misstep and caused a tear in my A/C. I was left paying for something A/C related and the out
Wayne and Damian are great. They help you and if you have multiple problems they let you the order of importance and I think that is great. They work with you and have a concern for your safety. The rest of the staff is friendly as well.
They have took good care of me and completed The job in the same day
"I recently called last minute for a new noise I was hearing from the passenger side of my vehicle. Wayne answered my call, troubleshooted possible issues, and got me in right away. Not on did he go above and beyond, he explained the issue, gave different o"
I had an appointment but I was still there for about 4 hours. I don't plan to come back.
"ZERO Stars!I visited the Marietta Cobb Parkway location to have my brake pads replaced. Normally I have my brake work done at another Midas location, but I was in the area. I watched the manager check in 2 ladies before me and watched the heavy-set guy s"
Very expensive for brake service
After visiting this establishment for an oil change and tire rotation i searched my car to make sure all of PERSONAL items were there. After searching I could tell someone had been in my arm rest and glove box as some of my items were out of place. After
I went in to get my break pads replaced. I didn't have an appointment but I was able to get serviced right away. Not only that the technicians were so knowledgeable that I left with a better working understanding of my vehicle. Will definitely be back.
The service manager Damian told me what was wrong and fixed it car runs great now 2 mechanics in Florida couldn't figure what was wrong any service i need in the future will be down at the Midas store in Marietta
"Came in for my 8:30 am appt . Had an oil change done and then added on a tire rotation, which they did without hesitation. Good service ??"
"I wish I could remember the name of the gentleman who helped me at the desk, but the entire team there was awesome. Even though I unexpectedly needed a major repair, the team there stayed late to ensure it was done properly and was able to return my vehicl"
Tim from this shop incorrectly repaired my sons tire and it is now not able to be fixed correctly. His shop also broke his TP sensor and denies doing so and yet it worked fine before taking the car to his shop and has been flashing since being there. When
"On 9/19/17, Midas Store #912 (1764 Cobb Parkway S.) was to repair my 2010 Buick Lucerne passenger window switch. My window rolled up in 2.5 second increments, so this process was repeated until it was all the way up. All the other door functions (rolls dow"
" I am sadly aware of how much true customer service is lacking in business these days. I can say that as a customer service professional myself, I know too well how difficult it can be to provide excellent customer service. This Midas location has some of"
"I will give you guys a good rating because you do good work. My last visit didnt end well, after I left the shop all the lights in my dash came on and as soon as I pulled into garage the truck died!!! From my analysis it looks like the alternator died, can"
"Finally, after taking my car to 3 different shops to have the same problem worked on Midas was able to fix everything. I was in and out in only a few hours, and I was kept up to date on what was going on. Definitely as good as an experience as you can ha"
Customer service is always great. I came in letting it be known that I was informed I would need a air conditioner compression replace. I was told I did not spent time and money coming back for the same issue and this last visit to hear you need a new air
Thank you Damian for doing what you said you would do. You are professional and your customer service is stellar.
" I don't really quite know how to feel about my experience visiting this Midas. On one hand, they did own up to their mistakes and then immediately try to rectify them. On the other, I did have to wait about 12 hours in order for them to fix an issue that"
"Attempted to have service 8/5/17 was warned about 3 large jobs holding bays and I could not be seen, and an appointment was recommended. 8/12/17 I have an appointment at 2:30pm, drop the vehicle off at 10:30 am. Well, 6:30 pm I call to find out my car ha"
I called this Midas location explaining the air in my daughters car only works on the highest number and the airbag light was on. I was told the diagnostic was $98. And if I got the work done the diagnostic would be included in the price of the repair. T
"My initial visit for an oil change and tire rotation revealed some needed suspension work. no problem. In fact, I prepaid so that my parts would already be in the shop, so that when I showed up for my 8am Wednesday appointment there would be no delay. To m"
The staff was very knowledgeable and communicated well so as to allow me to be aware everything that needed done and made valuable suggestions. I spent more than what I intended by it was all worth it
"I had cheap replacement parts put on my car twice. I have had two brake pads replacements, replaced rotors and fluid exchange within the last 18 months, I still have brake problems."
Cheap replacements parts used to service my brakes and rotor failed after four months. Eight months later they fail constantly. I was reminded by Midas that it has been 8 months as if I should expect to replace brakes and rotors every eight months.
I made a Friday afternoon appointment but they were full when I arrived and didn't think they could get me in before closing. Manager Wayne Amos offered several good alternatives that didn't work for me. So he stayed late and put extra work needed into my
"I recently went in for a simple oil change on my car to find out that I had issues with my wheel bearing, tire rod ins, and brakes. Although I was irritated that I would have to unexpectedly spend extra money, the manager (Michael Jordan, not joking) and h"
"The worst service I ever experienced in my life! I took my car in on a Friday for a simple wheel barring fix, a one to two day job, that turned into a SIX DAY ordeal!!! Called saturday to check on my car only to hear that the wrong part was ordered. Im m"
"Worst service ever. Brought my audi A5 for tire patch..they took an hour, used no gloves , were out of parts and the manager was sitting outside smoking leaving me waiting and showed no care..."
"I live in Southwest Atlanta, but I drive my car up the beltway to the Midas on Cobb Parkway. My experience is consistent: the customer service is fantastic, the pricing is fair, and they take good care of my car. Also, for a service shop, the waiting area"
"I went to the Marietta store to get my Catalytic Converter fixed and not only did they put a bigger hold in it to make it run worst, they tried to charge me double the amount for the part. After I went to Advance Auto Part to price the parts myself I foun"
