Franko and the rest of the team were fantastic. Quick, efficient, friendly, and knowledgable.
The purchase was well recommended for my vehicle. Cost and longevity and performance of tires were well recommended.
the associate was very helpful and friendly
The overall professionalism by which everything was handled. Great staff!
Employees were knowledgeable and went out of their way to help me
After her winter tires were swapped for summer, my daughter was told that her summer tires were dangerously bald with 3/32" tread remaining. This was a complete lie, with 5/32" or more tread dept measured. Was it intentional to scare up business or was it incompetence? I am not sure but I am very concerned either way. Former Midas management (Arun) was completely honest and trustworthy. New management had better call me to apologize and explain or I will never be back. Steve Collins 416-817-6302. If you're going to call to defend or tell me it was a misunderstanding, don't bother.
Have better customer service at this location. Front desk staff appeared to comment on things that were not relevant to their position - for example: speaking on behalf of the car tech for why my brake lights were supposedly once working, not working, and then working again. Losing my paper work. Not calling me once a service was complete and my car was ready to be picked up. Car techs assessment was not fully place on the assessment sheets I received.
Customer focussed and ask your self have we delivered what the customer came here for. You were not able to hear the cooling fan rattling sound because of the compressor sound in your workshop and also the focus seemed to be more on wrapping up for the day. I did not insist for the 4 pm . O was told no sound heard and I went in & in spite of the loud compressor sound the fan sound was distinctly audible . However they charged me wasted my time and final handed over the keys back to me saying that the sound went away again. The young lady at the reception was rather rude. Finally on my insistence they gave me an estimate for fan replacement which was$1800 with original Infinity part and $1300 with after market parts and totalled the estimates as if both are required with $3,100 for the estimate. That tells you a lot about their professionalism. Infinity dealership st Woodchester quoted $1,500 for the job
Even though I was accused of being rude... I was trying to defend myself when challenging the quote I was given on the phone when the car was in. I was told "around 200".. no exact price. When I inquired about the cost of the sprinket and gasket, I was surprised they wanted 200. They told me the reason for the full hour of labour plus taxes for a 15 minute install was because they had tp pay bills, and food has gone up and gas has gone up and that is why full labour cost... Even though last time I was there, it was a .5. They eventually dropped it to a .8.. Very much gouging to charge 200 for a gasket, sprinket and labour... That is incredibly unreasonable. They did not like my frustration. I perceived them as rude and dishonest. They perceived me as rude too. I was defending my opinion. I will not go back at all!!
Work was done in time promised. What else do you need?
I have been going to the Burhamthorpe/Mavis location for years. Nadia (receptionist) is so lovely and is always upbeat and friendly.Arun is extremely professional and knowledgeable. He takes the time to research what I need and provides excellent service each time I visit. He is patient and is an absolute pleasure to deal with. I trust him implicitly with all my vehicles. I have referred all my friends to him. Martina
"I have patronized this particular Midas location for the last 5 years, mostly for oil changes. Recently, I have had to replace the battery, front brake pads and rotors, and all 4 tires--at decent prices. I chose to have this work done here because of conve"
"I highly recommend this location for your car needs and services. Honest , excellent work completion and priced within your budget. Cost is advised to you prior. An excellent team and extremely clean Welcome area at the front entrance."
"My Family used to Visit your service , it's Quiet Good ,but today I took my car to change Oil ( after yesterday's Appointment ) I asked the Information lady to bring back my Gallon of oil , she asked the Mr. ? to do so and gave him the 3 NEW plastic bags "
Excellent service. Thank you Midas!
I recently had tires switched and no problems
"I went for a tail light replacement. i was told that changing one tail light bulb should be simple. It would only take around 10 to 15 minutes. Yet, it took more than 30 minutes for them to inform me that they failed to change it. What was even more frust"
Never will I ever go back to this location. Very dishonest owners. Not reliable on there estimate. Told me had a leak in steering wheel assembly but really was no leak. Replace my tie rod twice in 2 years and after the second it still failed 8 months latte
"This is the first time I booked for my car at midas. What i saw is a commitment to the specified time , taking care of my car, the reception place is excellent and the receptionist is so nice and polite.I hope that they will continue at this situation."
It took my service 20 minutes..
as always very satisfied with their service
Excellent customer service and professionalism. I will always come back.
great job! I am a returning customer.
not at all in and out without any questions
Excellent job and courteous mechanic.
"I have been to a lot of Garages, but this is my GO TO GARAGE. The staff here are honest, friendly and treat you great. I am amazed!, how fair their prices are. They have even on occasions put extra into their service at no extra cost. The quality of t"
"I made an appointment to get my oil changed - synthetic oil - $75. Upon getting out of the place, I think my car engine sound is louder than normal - especially when I press the pedal to accerater. Two days, the sound is definitely loud, so I thing my muff"
My boss pointed out to me the patch in my tire from 4 days ago is falling out.
I left my car and keys with the shop overnight on Monday night so that brakes could be replaced the next day. Work was completed on Tuesday. On Tuesday night I noticed major damage to my front bumper that definitely wasn't there before I gave the car to
"I went last week for oil change to my SUV and they didn't put well the oil cap, the oil leaked and dirtied on whole engine. Now I must to go to workshop for they solve the mistake them had."
I have used the Midas in Port Credit for over 10 years for 2 vehicles. Here is why I will never use them again.I have a leased work vehicle that I recently had an oil change on at the Midas. They recommended new rear rotors and brake pads. It?s a leased w
"My last experience was simply amazing! I called first and was not happy with the reception but then the Manager Aron spoke with me and told me to bring my vehicle in to have my tires swithched. He was friendly, polite, caring, and gave me a great price f"
"As always good service, I will bring my car again."
I went in to this location on Wednesday to have an oil change done. The receptionist was the rudest person ever! I told her I generally recieve coupons online but had not received one yet. She then said she would see what she could do. At the time I wen
I have had the pleasure of going to Midas at 880 Burnhamthrpe for years for multiple cars and have sent people there. The manager on duty March 13 has provided service several times and I feel confident in him. I liked the managers before (Eric) but perh
Service was very thorough. All staff were friendly. I feel I got a good price for all the service that I received.
Fantastic job. Mechanic explain car issues in very understanding language and was very knowledgeable.
So I went in with a flat tire. They fixed it the 1st day but it was still making whap whap sound when driving. They took the car in as fast as they could and repaired it again. I was really happy with my service. The girl working the front desk could use
Good day Midas. I had appointment for 3PM on Friday last week and the car was not taken in until around 4:30 and I did not leave until 5:45PMI was a little annoyed it took so long with an appointment * I had to return the next morning to get valve stems
"Manager (Taz) helps out on shop floor as required, amazing customer service. "
"One of the worst places to go for oil change, repairs,etc. Even when you make an appointment you have to wait sometimes 30 minutes or even more.Way too expensive also.Find another place."
"Service was good, was not pressured into replacing/renewing parts that didn't really need to, like some other garages."
"Good staff, quick service, small but clean and comfortable location"
Perfect service. Though it was a long wait.
Came in for oil change and seasonal tire change. Specifically asked twice that the sensors for the tires be calibrated for the TPMS. It was not done and I had to come back again to have it done.
"Before i came to this place, i brought my tires clean with new bags on them. After they change my tires, from winter to all season they work like PIGS!!! Messy!!! They will not clean your car after work on it!! So disappointed!!! I will not recommend this "
This is the 2nd time I've been to this location. I am impressed with their friendly & reliable service. This location is quite busy but they communicate and try to adhere to the discussed timeline. Mechanic Jade was patient and professional and took the
"Last time I came here I had a great experience with the tire change for my car, great prices, great service. This time my brother was visiting from the united states and he needed to change the oil urgently for his car. I got him here and we simply loved t"
"I called and told them that I was in a rush to get new tires Same day. Arun was super helpful, he gave me different quotations for different tires, explained in details which one is best for my car. Ordered the new tires for me and within two hours I was a"
"I booked an appointment a week prior to purchasing and installation of new winter tires. Upon my arrival, I asked how long the wait would be and was informed it would be 1 hour. Considering I made an earlier appointment (9 am) I had no reason to think othe"
"I made an appointment within the same day and my car was in and out within 30 minutes! I was quite impressed with the quick service on the weekdays vs weekends. My only minor complaint would be that there's always grease on my door handle, steering wheel, "
I changed rear rotors and pads for my Honda 2 days ago. they did a good job on time
As usual excellent service
Great place to take your car in! Staff is quite friendly and very efficient!
"They wanted $95.00 to do a diagnostic test for an O2 sensor problem. It would take 5mins to verify that with an OBII reader. I was going to bring in my car to change the sensor but not if I have to pay $95 on top of the labour and parts, no thank you, you'"
"Oil service was good. Tires were checked. Unfortunately, when I went home & parked, a few hours later l had a flat tire on my rear right tire. "
The service was professional and fast. Thank you!
All four brakes and rotors replaced. Hard on the pocketbook but a necessary service call.
good service and on time. i would recommend this shop.
always great and satisfactory service.
Erik has worked on my cars since 2012. I have had no issues with his work - he is an excellent mechanic - very honest and fair - never sells me unnecessary services. Definitely would recommend coming here but ONLY if Erik works on your car
Very good service, took vehicle in right away, within three hours A/C was working, but will have to return for them to find the leak, as the dye inserted into system will show location.
I had brake service, switch from winter tires and two wheel studs replaced. All was done well and no appointment necessary, just drove in and left the vehicle for a few hours. Staff were very pleasant and showed me the condition of the brakes before doing the work. Thank you midas
Great service by the team. Eric (head mechanic) is a pleasure to deal with and very knowledgable. Quick service allows me to maximize my day.
I have been to this Midas location since 2012 for basic maintenance. I would say that the manager Erik and his staff have always been nice and welcoming. They listen to your needs and they advise accordingly. Service is fast and efficient. My first SUV had
