Stop taking advantage of people who aren’t knowledgeable about cars. This business has treated me well in the past but not on my last visit. Steve made it seem like my cars back brakes were so bad that it is unsafe to drive and telling me that it will be $980 to fix everything to make it safe. After talking to family and friends they told me I got screwed over bad and I should’ve maybe paid half that price. They were in literal shock when I told them how much I paid. I’m not knowledgeable about cars and since Midas has treated me well in the past I trusted them on what they were telling me. I am very sicken by this situation as I am a 26 year old living alone with not much money to my name. I will never come back to this place ever again.
The staff were Friendly and knowledgeable. They did an excellent job of communicating what they were going to service on my vehicle and even sent pictures of the job they were performing. I highly recommend anyone who needs service done to check out Midas in Pickerington
Work was done extremely quickly and came in far below expected budget
So I originally scheduled online.. when I went in for my appointment I learned that it’s scheduled through a different location, so getting in in a timely manner isn’t necessarily guaranteed. So I went Ahead and scheduled in the shop for a later date! When I came in for my new appointment I think there might have been an issue with my appointment - perhaps it wasn’t scheduled when I had went in? I noticed that I didn’t get any type of reminder email or email stating my appointment had been scheduled, and the man helping me I don’t think could find my appointment (he searched) and I had a feeling it wasn’t showing up.. I was worried because I was Overdue- but the associate took my keys and I was In and out within 30-40 minutes! I am extremely grateful and will definitely be scheduling with them for the next oil changes to come!
The customer service I recieved at Midas is just so top tier. They helped me with my vehicle at the last possible moment and just really excelled in making sure my vehicle was safe to drive on a trip I had the next day. I am so thankful to the team and manager who helped me and eased my worries
Jay was great and informative
I had an oil change done. The service was performed quickly. It has always been a pleasure to work with Steve.
I brought the van after work last Friday, told them the issue was extreme creaking noises coming from the front passenger side. When you get out you can hear it, & it's plain as day while driving. Told them I needed the van back by Sunday, which was told "youll have it back by Sunday, no problem". When no word came Sunday afternoon, went to call them & found Midas is closed on Sundays, no call from them or anything. Wife has to wake up early Monday to take me to get van, was told no noises, no issues found whatsoever. Had up on the rack and checked, no issues. No explanation for no phone call. When I left, turning out of the space the creaking noise was still there, plain as day. Brought to another shop, he came out, pressed down on the side of the van & asked "How in the He.. could they not hear that"? Needless to say they found the control arm & a ball joint needed replaced, and low and behold when diagnosed and fixed, no more creaking noises. I am at a loss as to how this issue could have been missed especially if they had it on the rack and was looking at the suspension. Getting work done on my fleet vehicle makes me lose trust in chain shops hence why I dont use them on my own
Had a small delay in getting car in on time for oil change, but wasn’t bothered. Car was taken care of and was then recommended for tire change due to excessive ware. Which was accurate
Friendly greeting and fit me in schedule for repair estimate. Fair pricing.
I was told tires for my wife’s car were in stock, and it would take a few hours. Almost 5 hours later, I called and they said they had to order them, it it would hopefully be done in the morning. My wife needed her car early the next morning, so I went to just pick it up. As I walked in the technician was talking with the gentleman at the front desk about starting on my car (not sure they knew it was me). I said disregard, I was told you had the tires in stock and it would only be a few hours earlier today, I’ll just take it now. Male at the front desk just said “ok” with what I took as a smart/smarmy tone. No apologies, explanation, or offer to reduce the price (I was already only coming to this Midas as I had had great experiences there previously, in spite of the price being $200 more than Firestone around the corner). Not good customer service at all.
It was easy to schedule my visit. The team at my midas are friendly, the place is clean and the time it took to complete my visit was great.
Have been taking my vehicles there for 10 years, just took my jeep in there and got 4 new tires put on. After 2 weeks of driving my brakes started grinding. The jeep has 50,000 miles never had a problem, took it in for inspection they said pads, rotors and calipers needed to be replaced. WTF 1,700 dollars later here we are. No happy. Talked to a service tech guy and said calibers usually last to 90 to 100,000 miles.
This was an unscheduled visit - brakes went out and car had to be towed. Due to good past experience with Midas, we had the car towed to Midas. Parts were all in stock - service was completed same day, the professionalism of the staff and communication, all was great.
Great customer service by Jay and Steve
Jay got me in quick. I trust his knowledge and honesty. He’s always kind, patient and takes time to explain. Great customer service!
Jay is always a pleasant and funny guy. I love this place.
Could not rotate my tires because you don’t have a lift big enough to raise my truck, Ford F 250 really!!!
They were honest and quick
Very friendly, knowledgeable and helpful associates.
Had them check starting system. They told me I needed a battery,and that battery was leaking. Took battery to store I bought battery from and battery tested positive and no leakage. Went to another shop for 3rd opinion and again it was not the battery but the alternator. Smh
This store has been consistently good since Steve came as GM several years ago. He and his team are clear with information and pricing. I usually come to them for tires and other service.
Great customer service and very friendly as well as informative.
Always Excellent Service Steve and his team are Super Professional
Everyone friendly & courteous.
My review is 100% because of management and staff. They are beyond wonderful!!
It was easy to arrange my appointment. I liked the coupon that came in the ValPak
I always will be a little dissatisfied taking my car to a shop to change the oil when I would rather do it myself. However the people there working are very nice and the price for standard oil for my car and the assurance that it's in safe hands is worth it sometimes. I do believe that 27 or 29 dollars for an air filter is insane though seeing as it is such an easy job and for my make and model only would cost 8-10 dollars to order online. Other than that I was highly satisfied with my visit and I met some nice people who work at the location and I would definitely return again for my next service I can't do myself. It's a good place to sit and read :)
Customer service and professional work
Came as soon as they opened to get an alignment. Was told it will take a while because of appointments. After waiting 5 hours I was told they can’t do it that day it will have to be the next day. So I left my car and finally got a call the next day saying it was done. Just for a simple alignment that doesn’t take any more than 45 min to do. It’s not a difficult job
Manager and staff were excellent. Customer service skills far above most others.
Had to bring the car back for the tire rotation. Billing document said I declined rotation, and I actually specifically asked to be sure it was included before drop-off. On pick-up, first explanation was that the tire rotation was done, but the mechanic just checked the wrong box. When I checked the tires, I could see the rear right tire had not changed position.Also, the reminder sticker left on my windshield was incorrect; was off by 30,000 miles!
The lady working the desk was extremely nice
The staff is always friendly. I dropped my car off the night before and they called me first thing in the morning to let me know they were working on it.
This is not first time visiting this midas..Every time I drop my car they take good care of it.The customer service and service both excellent..Y’all doing excellent job always ..Thank you for your service(Midas in Pickerington OH..)Great job
Great location, great service, friendly staff.
The experience was fine. I can get a better price elsewhere though. Had a coupon for Midas, basic reason I chose Midas.
Employees are knowledgeable and kind. They always answer my many questions and willing to look if I have concerns. Steve and his crew are the best. Thank you.
The front desk was great! She did a great job checking me, service was much faster than usual.
Shop managers are very accommodating & professional in all that they do!
Great customer service, trustable employees, fast and efficient work. The team at Midas in Pickerington has done two of my vehicles now and earned my trust and business from here on out.
Very friendly, clean, organized location.
I took in my car to have my tire plugged and an oil change. I dropped car off at 330 on Friday. Expected it to be ready at 930 on Sat and it was not. Then I received a call that I had a "shank" type item in my tire and the tire needed replaced. I took it across the street. They plugged my tire and showed me the 1/2" piece in my tire. I believe the manager was trying to take advantage of a female.
Midas saved me over $100 dollars for an oil change on my Corvette. And they topped off my fluids since it was low without me asking.
Steve took care of everything that needed done for my visit. He is beyond friendly and informative and will come back just because of him.
Arrived ahead of scheduled time and believe car was in for service before scheduled time. The gentleman running check in very friendly and helpful, I'm sorry I don't remember his name so I could Identify better then "The gentleman".
Very flexible at getting me in on short notice.
I trust them with my car. Hard to find a good mechanic
Service was quick and done well. This is the Midas that I typically go to for oil changes since purchasing my car and I haven’t had any issues yet. Plus I’m saving 3 times the amount getting my oil change done at Midas, rather than at Kelly BMW. So far, so good.
I come here every oil change
Is they were professional, They handled it and got it back on the road which is all I was looking for, They exceeded what I was looking for.
Everyone I spoke with there was super friendly and communicated well with me about what needed to be fixed and how much it would cost. The amount of time it took to fix my car was amazing they got it done within 24 hours of me dropping my car off when another shop that I called told me it would be multiple days. I will likely only be bringing my car to midas from now on
Customer service was AWESOME
I’ve been to this location several times before. They always been able to take care of my needs. Got my windshield wipers replaced. They informed me of what my car needs in the future and gave me the pricing , staff was kind and talkative
Steve is great to deal with. I appreciate his honesty and his approach to customer service.
Always feel comfortable that I am not being treated unfairly and not paying for things I dont need
We have used this location for several years. The associates are very knowledgeable and kind. I especially like how they suggest additional services without being pushy. We have recommended this location to several friends and neighbors.
Steve, at the front desk, is a textbook example in running the sales or front desk. He knowledgeable, communicates well, manages expectations and is engaging. This shop always does great work and never, refreshingly, pressures unneeded or unwanted services. I bring both of my vehicles to this shop exclusively with the exception of warranty work.
Who is highly satisfied after spending near $1400? It is not a reflection of the store and it’s nothing against Midas. I think the biggest piece is if we’re not for Midas that rating would have been much lower for me.
The communication was very constant with updates and letting me know what step they were on. The associates were very friendly as well.
Told what exactly was wrong and needed to be fixed!!
Service man and the person behind the counter were friendly and understanding.
The folks were very nice. The waiting area was very clean. The bathroom was very clean too. The work was done in a timely manner.
I was very satisfied with the managers and the workers were very professional and kind. I give all high satisfied. I know outstanding customer services when I see it.
The purchase of four new tires was completed without any problems.
Steve and his team were great. They fit me in on a busy Saturday and repaired my brakes. My truck is braking normally again and I’m happy to have found a new repair shop close to home that I can trust.
Steve and the team provided us with excellent customer service and care during our emergency repair visit.
The workers were very courteous and helpful. They preformed quality work.
Great customer service. Took my car in right away. Made the repair in good time.
Everyone is always so helpful!
Steve was so helpful and friendly. He kept me informed in a timely manner and the team’s performance was right on the timeframe they promised.
The manager Steve was very upfront and accommodating, made appt. Online, he stated to call the store direct for better time frame. Will call ahead of time to make this happen
They found the problem, discussed my 0ptions, gave me a price, then made the repairs. All in a timely manner
Excellent customer service
Steve always is a pleasure to work with!
friendly, courteous, professional
Steve was very friendly and explained everything done to my car
Efficient, kind and courteous staff. It is always a pleasure to have these guys work on my car.
Easy process. Wonderful customer service
Location was good for me and I received my OSU discount at this location.
Extremely good customer service and completed work on time
Have been there twice and they were friendly and competent. Taking the other vehicle in this week.
Steve was welcoming, friendly and empathetic of my time. He treated everyone that walked in with the same care and respect
Great and friendly service as always, took a little longer than expected but they made it right. I’ll definitely stick with Midas.
The whole process went smoothly and quickly and the associate, Jay, was very king
The associate Steve, was professional, polite and enthusiastic. He smiled, made eye contact and made me feel valued. The communication was good and the check out was efficient. He could multitask very well.
Everything excellent, appreciate
same day service people are so nice and knowlegeable
Friendly & great communication
I’ve been going to a dealership for service for about 8 years. But it was no longer convenient. I thought I’d try something a little closer to home. The guys at the desk were very friendly and professional. I felt very comfortable that the service for my car would meet my high standards. And it certainly did.
Steve was very helpful in scheduling and keeping us updated throughout the process. Midas did not charge us for the tire service because we had had the problem before and they were re-fixing. I wasn’t expecting it to be a complimentary repair, but it was appreciated. Very good experience!
They took my vehicle right in when I arrived. The person at the counter was very helpful and friendly. He even recommend it a great place to replace my rim.
They knew me as soon as I walked in. Knowing who is working on your vehicle is a good experience and makes it a trustworthy business
The Pickerington Midas has always been upfront and courteous to me. They found a problem that needed corrected ASAP during visual inspection and help me understand what was needed to remedy this.
Overall experience was good. Scheduling was easy, transparency with timing and pricing was great.
Very nice and helpful staff. I continue to come back to this location because they treat me right, are honest and I get a fair price.
Always friendly , clean building,take care of your car
Associate was friendly and professional. I was in and out much faster than I anticipated and will definitely return in the future.
Employee are very knowledgeable, friendly and professional.
The managers Steve, Jay and my mechanic Allen are so friendly and easy to talk to...ive trusted them for over 8 years now and they've been honest and up front everytime! They have saved me money multiple times....when we talk it's like we're all buddies.....very rare!
The staff and service are fantastic- Jay is the best! Steve is great also.
Managers & techs are great to work with!
I needed a new battery. They worked me in immediately
Manager very helpful and very friendly very satisfied with service I received
The local Midas store was fantastic, and the staff did a great job. Steve assisted me with correcting the On-line scheduling apps mistakes. The tires I ordered were not available when I scheduled the car, but he located a tire that was very good for my car at a fair price. The overall time to do the tires and oil change was not that long. My son in law recommended Midas and I am very glad he did. I will make Midas the go to place for all my vehicles from now on.This place had good staff at the counter and a very good garage crew. Very pleased with service and the people at this location.Most important I feel confident in my vehicle after this visit.
Good customer service. Got me in quickly and I didn't have to wait long.
Everyone was very friendly! Thay will recieve my business from now on, I used to be with NTB.
When I initially called they were able to give me a rough estimate that was actually the exact price I ended up paying. They didn’t try to convince me that some thing else was wrong with my car. They were very friendly and professional.
I was highly satisfied. Just pricing was a bit high.
Staff was very friendly and helpful
Jay did an outstanding job
Enjoyed the cleanliness of the facility, ease of transaction and overall pleasantries & professionalism of the business/employees. Didn’t feel pressured or encouraged to buy extras yet was made aware of vehicle needs and why.
Steve was fantastic!!!!!Clean, friendly environment as well
Steve Green - Manager was very personable and professional. I had arrived later than I expected to the store... as the work hours had completed for the store. Steve took the time to make sure he was understanding and fully addressing my needs. He set expectations the next day on what was inspected, estimated all, and proceeded to remedy all line items to my complete satisfaction. His Midas Team reached out to make sure I was aware that all was complete, explained again what was addressed/repaired and positioned all for a timely pickup. I settled my invoice over the phone and picked up my vehicle again after hours. Throughout the process, it was clear that Steve seeks to set clear expectations and strives to make sure he is delivering a high quality experience. Thank you Steve & your Midas Team!
Easy and confident that my car was in the best hands. Steve was wonderful and will be back with all my cars
Steve is wonderful. Friendly service and helpful
The customer service at this location was excellent, place was clean and employee's was very friendly. Replaced brakes in a very timely manner
Steve & Daniel are great to deal with!
Staff is friendly and courteous
Make sure that the car is not leaking oil after it is finished and rotate the tires like you are supposed to
Best service..good customer service..Exellent job.
100% friendly and great customer service. When problems arose, they were very accountable.
Good job done. Keep it up.
I was fit in even though the schedule was full. I was able to drop off my vehicle and and get my tire repaired without any extra wait time and great service.
Time after time I book appointments online. I get to the store and am told that an oil change is going to be 5-6 hours and I’m 10th in line or whatever. This is AFTER I made an “online appointment” The online scheduler is a joke and puts the customer AND store manager in unnecessary predicaments. The fact is I had lived in Pickerington and used this store for a lot of years since it opened.. Recently moved out of Pickerington but still go there. Steve was awesome to work with and he got me fit in even though they were already packed with cars ahead of me at 10 am. They completed the oil change within my “appointment time” of 10-12. The online scheduling is broken and doesn’t know the store’s backlog and previous commitments or the store associates need refreshed on how to use said system..
Always receive the best care from the staff & service techs!
Extremely friendly and helpful staff. Easy to schedule and appointment.
Steve and Jay are always so friendly and get my vehicle back to me when promised.
Friendly service, clean environment, and explained what they did for my vehicle. Alway trust their opinion. Thank you.
Staff was very friendly and did a good job
Excellent customer service.Signage for where to park and where to go would have been nice.Loud TV in waiting area was annoying. Soft music would have been better.
I almost feel like I have to give a bad review so I know I’m the only one to get this kinda quality and amazing service. Seriously won’t go anywhere else.
Took my car in for a tire rotation and oil change. The technician didn’t even try to change my tires. When I raised concern I was told that my tires were absolutely rotated. Upon returning home I could tell that they were not. I was charged for the service and assured it happened but it clearly hadn’t. I called about this and they told me to bring it in and they then had the same guy who said he did it before do it again. I could be wrong but I believe in a tire rotation the front tires move back and switch sides. This didn’t happen. All he did was swap the front and back tires. No one even asked the tech why he said he did a job he didn’t do. No one offered any type of refund. And only as I was getting in my car to leave did I get the first apology.
Everyone was professsional and completed everything in a timely manner.
They fit me in without an appointment even though they were busy. They quickly identified the issue and offered several options for the repair. They had the product on hand and fixed the issue quickly.
Steve and Jay were friendly, informative, even funny when discussing my car's problem and status during my visit. I had to wait at the store while the work was being done, so they fixed my flat tire quickly, even though they had to squeeze this work in between other jobs they had. The store is immaculately clean and a pleasant place to wait while the work was being done.
Jay scheduled my APPT. He & your team were very polite & helpful. He was very thorough & responded to all additional inquiries & need for clarification. Thank you. It was Greatly appreciated.
I had a great visit from start to finish . I’ll definitely be back !
Customer service was very good and I felt very welcomed
first of all, the online schedule and the actual store schedules need to be synced. This was my 4th attempt that finally did not get cancelled after scheduling over a month out. And then, the store was over booked and my car sat in the lot for about 32 hours before it was even looked at. All the services I requested could not be completed before I needed the car back. Next, some of the prices are way too high. $100 worth of parts with a $13K labor markup. WTH!? For me though, honestly, if I make an appointment, honor it, don't make excuses, and don't cancel it 20 minutes before the scheduled time. If I ever come back, it will be for the cheap, quick services like oil changes, and only when I know I can get the service completed within the hour.
I was told my vehicle was ready at 4:20 pm it was dropped off for appointment At 9am. The store employee told me the store closes at 5pm but I could pay now and pick up vehicle after 5 said keys would be inside the receipt in the sun visor. I went to pick up the car after I laid there were no keys left in the vehicle do to this being a holiday weekend I won’t be able to get my car until Tuesday 8 am !!! At the earliest this is unacceptable!!! I have no way to work for two days !
I was able to schedule my appointment online and received a confirmation very quickly. This helped because I was at work and wanted to get my card in for the weekend. I arrived on Saturday morning when they opened. The employee was very cheerful and professional. I was the second person after I arrived and my car was pulled in for inspections promptly. The desk employee was very professional and gave me a very reasonable quote for my repairs. I was satisfied with the staff and that my car was serviced and I was on my way by 10:30 a.m. This allowed me to proceed have my day free for more errands before the Memorial Day weekend. I was very pleased and I will be back! Thank you for a great experience!
The manager signing me in was completely friendly and professional
Everyone is so nice and professional
Was in for two vehicles and was informed that my wife Lexus was in need of rear brakes. This was to the utmost importance to me for her safety and they were able to complete the job quickly and economically. Truly am grateful
The staff was very friendly and communicated with me about my car each step in the process working on it. The environment was very replaced and friendly, which made me feel very comfortable.
I was treated with respect, every detail was explained, and when there was an issue with an outside vendor, Midas took the blame and apologized.
The guy who took care of me was the absolute best. I've used multiple other midas locations. But this guy, hands down the best of them all. I will be coming for sure because of him. I just feel horrible that I don't remember his name.
Everyone was friendly and worked to find a quick solution for my flat tire problem
Good value for the money. Great people that works with you!
Excellent associates working at this location. Services were completed in a timely manor.
Jay made my midas experience a good one. Service was done in a timely manner, he explained everything to me so that I could understand and his upbeat positive personality makes it very likely I'll return and that I'll tell my friends about my great experience. Thanks
Very great fix and smooth. Price good. Good job workers. On time and good schedule choices
Nice staff, easy in and out
Everything is okay but prices are high as compared to previous.
the staff were pleasant, helpful and the service went well and was very fairly priced. Great job by the staff at this location
Went in for an oil change, ended up needing a brake job costing an additional $750+. Last time service was performed I asked to have the brakes checked and the were in good shape. 6 months later shot. Suspect!
The only reason I come back to this location is because of the store manager. He is a straight shooter and the best example of what customer service should be! You should have all of your managers shadowing this man!
Customer service is great and that's hard to find now days. Always get an appointment never have to wait or be scheduled weeks out.
"Everyone at this store is amazing. Very pleasant any friendly, not to mention knowledgeable and very clean. I feel safe in my car again!"
Steve at the front desk was amazing! Very friendly, knowledgeable, willing to listen and very pleasant. I set appointment up online and they still got my car completed very fast. Everyone I encountered at this store was awesome!
Customer service is xcellent here. The technicians operate at top speed, high quality, the top 1% of professionalism. This shop is top notch above other shops...and i just got an oil change! Thank you all for caring about Me and Eddy (my F-150 beloved pickup.) - Dean
As usual, my experience there at Midas in Pickerington was top notch.
These guys have my trust when it comes to what needs to be done
He main gentleman that checked me in and helped with tire pricing was fantastic. Very nice guy and remember me. The other guy was great also in helping sell me on more expensive tires but they had longer tread life and warranty. The main reason I keep coming back to this location is because they treat me extremely well and very friendly.
Very good visit. Communication was very good from the staff. The staff was very friendly and knowledgeable. I only wish the prices weren't quite so high, but I know pretty much everything is going up and I'm sure car parts are no different. Thank you to the staff of Midas in Pickerington, Ohio
The workers there was really kind and up front with me
Came in for tires and brakes. They were honest and did not recommend brakes at this time. I appreciated their honest assessment and that will get me to return.
I am always treated with kindness and the staff always explains the services to me thoroughly. I love these guys!
It always be a joy going to this location for service always have been highly friendly to all customers.
Good service overall and technician/mechanic is experienced and very knowledgeable.
"For customers looking for quality service, professional customer service and friendly atmosphere, I as a customer recommend the Hill Rd.Great job Hill Rd. Team.Paulette D"
Discovered an issue with a tire and created a solution.
I scheduled my appointment on line, once I arrived during my appointment window I was told that the online appointment system just piles on services even if the local shop is behind. My intent was to stay with my vehicle but couldn't due to my vehicle wasn't going to be looked at the time of my appointment but hours later.
close to home can drop off vehicle and pickup later
"Needed entire brake job done. Called and got me in and out on a Saturday no less. Pads, rotors and calipers replaced at a fair price. "
Friendly people and good service
Always treated well by Steve and Jay.
There is no other place to take your car for trusted care! ??
Feels great that we have a place nearby that we can rely on for any car maintenance! Thank you!
"Everyone at this MIDAS is personable, professional, kind, and accomodating. Every service is thoroughly explained and I always feel in control."
They always take such great care of me and never try to over sell me. I drive past other locations just to come to this one!
We had lost trust in this facility and only came back because we needed a quick oil change.Watching and listening to this new manager talking with customers in the store and on the phone multiple times since we have returned we have renewed confidence. He
"They were short staffed and they still got me in to fix my tire. Tire couldn't be patched but got a good price on a replacement. Excellent customer service, highly Recommend "
"Job went well , Mgr was very professional and personable. "
"The ""Old Girl"" sounds like herself again. Great service, great parts, and fantastic customer service. "
Service staff was quick and attentive.
The service was great and you can't beat the price of the oil change and the tire rotation. I will be back for all of service needs.
The team was very helpful and knowledgeable. I always have a good experience when I go for oil change and just got a great deal on tires and alignment... I will be back
"The first thing that I did was make a appointment to have my tires rotated and to check my air pressure, there was a time available between 2:00 and 3:00 pm. So when I call the manager he said the best time would be about 2:30 pm. I got there and they wer"
As usual great customer service!
Time and time again I am able to run to Midas and they can quickly diagnose the issue and commence with the fix. I love Midas!!:)
After3 times to your shop Finally got my new tires balanced.Not exactly happy but it is what it is.
"3/24/21 186,724 Miles Arrived at Midas for an oil change. No visible problems and no ""Check Engine"" LightAfter oil change I was told I was leaking oil, the ""check engine"" light was on. Demanded they reset the ""check engine"" light after giving me the car b"
Very nice. Took time to go through the cars issues with me.
Steve and Jay have provided the best customer service.
They inspected my vehicle and suggested some critical repairs and all done in less than 20 mins.
We were very pleased with your work and service! Thank you! The Webers
"I'm very pleased with my experience with Midas in Pickerington. Steven did a great job communicating to me what to expect. He took care of my daughter's vehicle to make sure it was repaired, safe and back on the road again. Only the promised repairs were c"
"This Midas Location is my favorite ""Go To"" place for auto services. They are very helpful and friendly. No matter how many quotes I get from other places, I also revert back to the continued, awesome service and guaranteed satisfaction that I receive from"
They did a great job! Very friendly! Great customer service!!
"I brought my car in for an oil change. This is my first time in the store. A lady was sitting in the store, obviously waiting for some work being done on her car. After signing my car in and turning over the keys at the desk, I went to sit and wait fo"
The staff was very friendly from the minute I walked through the door! They called me before hand to let me know the price of everything and there were no surprises!!
Im a repeat customer at this Midas station and they always do great work and very trustworthy
It was great. Fast and complete. Answered all my questions to a tee as well.
I love this place. Chill and laidback. They also do amazing work on my beloved Jeep. (Of course??)
"Will happily return to this Midas location thanks to the manager, Kevin. We came in thinking we already had an appt scheduled to get new tires however we learned Midas?s website did not actually send the info to the shop. Kevin went above & beyond for us c"
Easy to make appointment for installation. Smooth procedure the manager was very accommodating to meet my schedule restrictions. They did the overall check on my vehicle and no trying to up sale and listed things that will need attention in the future. I
Not impressed with shop unfortunately. The professionalism across the board was simply absent.Screaming, yelling, and cussing at each other is not appropriate around customers.I was told to go into bay 1 and the no- back up and get the customer in front of me out. The lack of safety was scary to say the least- back up close to where people pull in w/no spotter? I was asked 4 times about what tire pressure I wanted- but they were never checked. Its ok- Ill stay with Hamilton Rd store.
I totally trust the manager Kevin and all the mechanics at this Midas shop in Pickerington. I believe they are upfront and honest every time I need my 2002 Ford F-150 4x4 serviced. Really down to earth guys! NO BS!
The guys at this shop are very thorough & assuring of their great work.
These guys always take good care of me at this shop! They're awesome.
The service call when great. The manager was pleasant to speak with that early in the morning. Just wish there were some better coupons available for oil changes.
I don?t think I?ll be back took way too long to get an oil change and to pay my bill..I know they were converting to a new computer system but shouldn?t have taken too long to pay my bill.... and the manager was even in the store but he was to busy sociali
I am impressed! I had to go on a serious road trip. I emphasized my concerns about getting to my destination which was 393 miles away. A high mileage vehicle needs accuracy and consistency of care. The guys at Midas targeted and addressed my cars needs. I
Would highly recommend Midas for repair work or tire alignment. Impressed with the knowledge of the staff. Followed recommendations of staff to have sway bar fixed and will note did not feel high pressured sales that I had experienced at other repair shops
"I was able to get my Ford F-150 truck in for quick oil change, tire rotation and general inspection which I appreciated on short notice. Service tech seemed to be very competent and service manager very friendly. Will return again next time to this locatio"
My tire had a flat. They told me it would cost over two hundred dollars to replace the tire and the tire air pressure sensor. I was not going to do that being as the tires were still under warranty.I drove the car home on a flat tire. I took the tire of
Service was somewhat ok. Very slow and I had a greaser foot print on my door panel.
Midas Pickerington did all the service I asked for in a timely manner and for the price I was quoted before they started
"Had a good experience with the employees, they were all nice and friendly, i did not get the work done here because they wanted almost 7 times more money for the part then it actually would cost. I dont blame the employees they have set prices, but maybe c"
Always have a pleasant experience. Recommend this location highly.
Made an appointment for oil change and tire rotation. Vehicle was taken in at the scheduled time and service was performed in a timely manner.
"Honest, direct, and easy going. This manager knows what is what, and is there to help. I recommend this Midas."
"I've been here a few times with my truck, the whole crew have been awesome EVERY Time I walk through the door here !! They do great service and NO attitude whatsoever and have great prices and deals !!"
I pit a deposit in on parts over a week ago. When will you start my work?
It would probably be in the best interest of customers to let them know you have 2 of 6 business days open a week that you only take appointments.. Saturdays are individuals usual days off... come in and quickly get an oil change. NOT get turned away 20 m
Hello I was in one of your shops to get oil change and after finishing and getting home I read the overall survey of my vehicle and it was checked green that my tires were ok! That was not true the manager took me out to my vehicle and showed me that the t
"I needed to have my tire looked at, as I suspected I had run over something, since it was losing pressure very quickly. Brad was able to work me in the same day. At it turned out, I had run over a rather large bolt that was embedded in my tire. They eff"
"I see no reason to add a cost for a oil recycle fee as you are paid for collection of your oil for someone else to purify the oil to resale it. After my (invoice # 0122920) work done on my car, the brake discs started to pulse when braking, indicating the "
The guys at Midas are friendly and quick at getting you scheduled and your car fixed and returned. Reasonable prices as well. :)
"Service was done quickly and efficiently, and my coupon was honored without even asking. Awesome team! "
Got me in at my appointment time. Was super friendly and quick. I'll be back
"I scheduled the subject work, dropped my car off and later called to see if the vehicle was ready. I asked what work was completed to confirm the oil, filter, and tires were rotated. The assistant confirmed the work was completed. When I arrived I insp"
Always on time and very polite. They do great work!
"Had a starter put in. Almost 500 dollars total. 3 months later i had to have them put in another cause original was a shotty remanufactured one. Even tho they did not charge me for a new starter, they did charge me for a diagnostic and new fuses. I complai"
I brought my car into Midas on January 12th 2019 to get a oil change as far as I know they are supposed to check all the fluid levels in the car. How is it 10 days later my power steering light comes on and I cannot turn the wheel at all? So that tells me
I can?t say enough about this shop! I have had the most pleasant experience from the Customer Service to them working me into the busy Holiday schedule! Thank You!!
Brought vehicle in to get tires checked I explained to the gentleman at the desk 2 tires where losing over 10 pounds of pressure a day. After the tires where checked I was told the tires where fine. I picked up the vehicle and explained again that these
I am back to Midas because Lindsay Honda Honda gave me super terrible service and the sales department does not care that they have terrible service. They must think that the service dept. is not part of the overall team.
"A month ago, I went here for oil change. Today, I went here to get new tires. They for some reason, changed my oil again. I didn't ask for it and when they pulled my information they should have seen that I changed the oil recently. They gave me some disco"
Very nice people. Like how work with you.
Travis and J are very nice and professional in what they do . They give wonderful customer service and give fast service with a hometown feel. I wish all businesses were like this one. I would give them ?? on the way they handle customers and will definite
we made it home safe and sound thanks to you and now i will hafta pay it forward...again it is so nice to meet people who help you outta the kindness of their hearts...we will remember you *3 have a blessed day cuz you certainly blessed ours *3
These guys have always helped me out of a jam when I need something done to my truck that day.
"I took my car in today to have my tires removed and new ones installed. I got a great deal on tires, and they were able to figure out why my gas lid wouldn't open at no extra charge. From the minute I walked into the place, I noticed how friendly and hel"
"Normally, Midas in Pickerington is my go to place for a thorough & quick service when it comes to an oil change and tire rotation. My most recent visit was frustrating to say the least. I had scheduled an appointment for 2pm and arrived 5 minutes early. "
"For this appointment, we scheduled it online between 9:30-11:30 and received confirmation for that window. When we went in, the appointment had been set for 9am and we did not receive any notification of the specific time. Luckily they fit us in for the se"
"Took my 2014 Toyota there to be look. An it needed to be put on the dino an that's extra. After finding out that my transmission was the problem, an a costly problem to boot he wavied the diagnostic fee. Thanks Travis your a life saver. "
"About 3 months ago my wife went in to have some work done, at the time the tech had recommended that she replace all new tires for around $700.00 which she agreed because she drives our children around. When I went to pick up the car because I was off of w"
"You found I had a missing bolt on my driverside front brake caliper and thank you for that ,but you wanted to charge me $39.00 for the bolt and $29.00 to install it and the tire was already off. I just bought a package of two of the bolts for under $5.00"
"Stuck to the estimate, and very friendly! The price was good in the work was awesome. We will frequent this business again for other vehicles. "
"Great service, friendly staff, had me in and out in a reasonable amount of time!"
"Got an online quote and scheduled an appointment. When I went in the manager said the prices on line and what their prices didn?t match up and it was a lot more then the estimate. He cut me a deal but wasn?t close. I just got them cause I needed them, but"
"I would like to commend Jay, Brad and other team members at Midas for the excellent service they provided for my car on Monday! I were greeted with a warm welcome and awesome customer service, great job on my vehicle and good advice about how to handle ser"
I commend the staff at Midas for fixing my broken rear brake light. It was a rough start.. but the attention and excellent service delivered a pleasant experience that result in a return customer. The smiling faces during this ordeal show the dedication
When I went in to drop my car off the man behind the counter kept asking my boyfriend the questions about my car instead of myself when I had said it was my car and was answering all of his questions. I felt I was being ignored and treated as if I wasn?t t
Midas performed a great job with my alignment. They took the time to show and explain the work they have done. Great job to the midas team!!
"Called the shop and spoke with Dan, who was very helpful and nice. When I dropped my cars off, Travis was at the desk with a smile on his face and treated me like customers should be treated (special). My experience was so pleasant that I believe I have "
"I have taken several cars and my truck to this Midas for service, and bought several sets of tires. Every time the work is handled quickly and professionally. I am very satisfied with this Midas and will continue to bring our vehicles in for service. "
Service is always great. They explain everything.
Wouldn't go anywhere else
"Midas, Pickerington location, is efficient, great prices and has friendly staff. They always have my car serviced quickly. Since my first experience here I have never went anywhere else. I can?t say enough about how great his place is!"
"Been here multiple times, the staff is always knowledgeable and helpful. They'll go the extra mile to make sure something is done right. "
"I have brought my trucks and several cars here, and every time, I get great service, a fair price, and a quick turn-around. I'll continue to use this Midas for service!"
"The manager greeted me when I walked in, and had my car in for inspection promptly. After identifying the problem and providing me with a fair quote, we scheduled the service for the following Saturday. When I arrived for service, they had my car in and "
I will recommend this store to everyone I know...after my muffler and pipe separated I went to this store because my car sounded horrible.Shortly after that I drove home with the car fixed and at a better price than I thought I would pay.Paul and Danny tre
Done very quick and cheap
The employees were helpful and the garage was well kept up and running on time. The one complaint I have it the sloppy oil change. Got home and had a small puddle of oil on my garage floor the next morning(2014 model car). I?m going to give them another sh
"I went in for an oil change and brake check. I was already aware that my brakes were in need of service, but wasn't quite sure of all that was needed. Ben, Paul, and Tom physically showed me the problems and explained the service that was needed in a way I"
"Let me begin by saying I've been bringing my 2.5 year old car here since I bought it new. I love this place and the staff. That being said, my last visit was a bust...an anomaly at Midas.I called about 50 minutes prior to closing and asked if there was t"
"Brought my car to Midas in pickerington thinking there was a major exhaust issue. Paul and his team fixed it in under an hour, free of charge. My wife and I go to Midas for everything car related because we know them and trust them. "
"I been a believer in Paul for about 6 years he is one of the best he is helpful,friendly and knows his business. Paul and his crew were fast at diagnosing my problem every time while waiting they make me feel so good Paul is a very nice person and i tell a"
"So I'm normally not one to complain, however, I had an absolutely miserable experience at your Pickerington, Oh location. I took my vehicle in for an oil change and to check a noise under the hood. They called me in efforts to let me know my car was read"
"So I have to give one star, want to give Zero stars. Trying to work in an oil change on an otherwise busy day. Used online scheduling which prompted an email promising a response within 1 hour. (831am) Hours later no response, no appointment. I don't "
The personnel were considerate and very helpful!! The service was excellent. I highly recommend Midas at this location.
"I've been lied to LITERALLY!!!! I called 2 days ago for an oil change. My first question was ""can you look up my car to see if it takes conventional or synthetic oil"" that went well. Then I continued by asking what the price would be and once I was told th"
"My call was answered quickly, booking over the phone was quick. While waiting, they made small talk with me and provided others with updates on their vechicals as they were working on it. All of the staff was very friendly, knowledgeable and helpful. "
Brian and his crew were lightning fast at diagnosing my problem and their honesty about what was required was refreshing. My go-to place for service from here on out. Thank you!
"I was treated respectfully, by Brian. He made sure everything was checked out that I asked to be checked and tires were put on in a timely manner. My experience there at pickerington was great and I will be using this location again."
Brian and crew are great!