The technicians provided great insight. I would trust them to give me the straight scoop.
The checkin guy was rude and wouldn’t keep the air on in the shop because “he was cold” it was very hot in there. His manager came in and told him it was hot and needed to be on.
They took my vehicle in quickly and began working on it.
The manager Steve provides good customer service
Always very professional, polite and willing to go the extra mile if customer is having an issue.
Staff were very friendly and efficient. I really appreciate doing business with you and will definitely recommend your services.
I had spoken to Steve, the manager a couple weeks prior to bringing my Honda in, I called him made my appointment.. He was very friendly, very knowledgeable, and very informative, He sent me video and check list with the status and updates and I did not feel pressured to have the whole job done that was recommended, but I got everything done so that my car run more efficiently.
It was very fast and friendly service. The people there were very knowledgeable and seemed to really care about getting my car checked up and worked on
I was able to get a quick appointment for needed tire repair,we were in an out within 30 minutes with no problems.
Friendly staff and knowledgeable about my services
Been going to Midas 25 years or more. Always satisfied
Ease of check-in, knowledge of my service and friendly.
Quick stop in for oil change and flood light. He smiled didn't hesitate to help, said 30 minutes he was done in 25 wasn't pushy. Store and bathroom clean. I will return.
I paid over $200 and still didn’t have air in my car. The tech could not tell me what was wrong or could not fix. Had to go elsewhere and pay more to get it fixed
Everyone was professional and treated me with respect and kindness. Also made me a fresh pot of coffee while I waited and made my waiting time very pleasant. Thank you!
I was satisfied with my visit to Midas. Steve was very helpful and professional. When I left I felt my alignment was still not corrected but when I called Steve he got me right back in and took care of my car. It was a mistake by the tech but the professionalism and honestly will keep me coming back.
Buena atención, rapidez y respeto en el trato
They do exactly what needs done on the vehicle, don't try to oversell and are highly efficient.
Very accommodating to my schedule. Service was expedient and courteous.
Steve and his team provide excellent customer service.
Steve and his crew are always friendly, professional, and completely competent at what they do! I always trust that my vehicle is in good hands with them and that they’ll be fair and honest in their assessment of any issues.
Employees were friendly and knowledgeable. They answered all my questions and communicated with me in a very timely manner.
The guys were great and took good care of my vehicle.
I was satisfied with my service
Have been there before. Always get very good help. Work is done in short time frame and in good condition. Clean and friendly shop.
Easy to schedule appt, let me know the results of free inspection, and did the oil change in less than an hour for a great price
Process went smoothly and timely
Steve is great! He’s always very helpful and makes everything convenient.
They’re just good at what they do
Easy service when the muffler fell off my car rather unexpectedly. They got me in and out within an hour and a half, and they're located very close to my home, so I was able to go home while they worked. The car sounded fine when I took it for an hour and a half drive this afternoon, so that is great.
Thank you for the kindness you showed my family, (brother and mom) during their appointment this past Saturday.
I came in bc my back passenger tire was losing air and I wanted all of my tires checked and balanced. The next day my tire was down to 12psi again. I ran back in and they found two nails in the back passenger tire. They shouldn’t have missed that the first time - now I need new tires and I’ve paid an extra $60 to balance trash!Then they went to put my spare on and the prong from my spare came off with the tire. Steve said he’d fix it if I can get him the part… I am no better off than I was before and $60 lighter in the bank account…
Steve at the Grove City location conveys a professional and confident support of taking care of your needs. The staff was focused upon my requests.
I took my car in for brake service. J was informed that the service would cost more than the value of my car. Also, my car was rusted so badly underneath, it would not be safe to be driving. My car is 23 years old. I never had an opportunity to see underneath it before, and was quite shocked at the deterioration. There was even a leak in the gas tank. I appreciate the care and explanation I received. I am pretty sure some places would have just done the work and sent me on my way. I am very impressed with the work ethics of Midas
Had an appointment at the Cleveland Clinic extremely early the next day. Came in close to closing and Steve could have understandably refused to take care of me. But he didn’t. This particular store is always my first choice.
Stopped in for a quote mid morning and work was completed within a few hours.
I'll never visit a Midas again. And I've also advised both businesses we work for not use Midas either and I work for a multi million dollar logistics company. They will never see a penny from either business not from any of the employees for their personal vehicles. Huge potential loss of income for Midas.
I made my appointment online for 8 am on Saturday so when I arrived at 7:50 am they were open and checked me in. The worker at the counter that took my information was friendly and very courteous and I liked the texts explaining all the things inspected and pictures of everything. I was the first car in and it didn’t take very long before my car was completed.
Service was quick and thorough, communicating was easy and smooth.
They did a great job even gave me a quote on new tires and oil leak which I’ll be scheduling here soon
Staff and mechanics are very knowledgeable and friendly people. The prices are competitive with other shops
put appointment request in late Thursday night and got confirmation same night and was in by noon the next day. They got right to it and fixed the issue and i was out.
I will make this my perferred location going forward. The service was excellent and I waited for my car, I was able to watch the service being performed.
I thought it was a little pricey for the service I received. If I knew how to do it myself I could have replaced both headlights for half the price that I was charged to replace one.
I scheduled my appointment online came at appointed time, Steve checked me in, the technician went over my car and found I need a new turn signal bulb along with my battery, change my bulb and battery and saved me a visit. They always take care of me.
The Manager, Stuart explained everything in detail and provided any answers to questions I had.
Always take my car here. Trust them totally. Great people, service and timely
They always take care of me to the best of their ability
Easy to work with, friendly, great prices. My car broke down and I needed service as soon as possible and Midas quickly fixed my car and communicated everything efficiently and clearly.
I was highly satisfied because with-in 5 minutes of me arriving, my car was in the shop.Everything was clean. It wasn't noisy inside. I watched TV and played on my phone. Time flew by and they were done. What more could you expect.
Put 5w30 in my car as it is supposed to be instead of 0w20 which you choose to put in because it was "in the computer", despite the oil cap literally saying the correct oil.
The staff were friendly and helpful with the dropping off of my vehicle. The service was fine right and quicker than expected. Will return to this location in the future.
Just a very pleasant experience.
I have been to this Midas location several times in the past. It has usually been a fine experience this time everything went smooth so I will return.
Steve (mngr) was very polite and helpful.. the problem was simply the cost of the parts, 2x what I could buy them for at full retail from Advance, Autozone, or NAPA. Labor cost was not the issue.
I have been going to this Midas for years. Always friendly staff, easy to understand estimates and their honesty about upcoming services needed.
i've always received great service from this midas. They're friendlly, accurate on pricing, and get work done well and quickly
Friendly honest and grateful
Me and my family have been going to this location for 10+ years and it never disappoints. The management and staff are always friendly and thorough.
I'm always satisfied with midas. They are always very friendly and get the job done in a timely manner.
Staff and manager are very friendly, easy to communicate with and have always accommodated my weird schedule
Booked online, just wish you could schedule it right away without waiting to hear back from shop. But I arrived and was greatly promptly and explained the process. Then once I got pictures n details of the checks done that did it. I’ll be back
Steve the manager is literally the easiest to work with and takes good care of repeat customers.
Very nice gentleman greeted me, they were on time and very professional
The team was friendly, courteous and professional.
Steve was an amazing and efficient help to get me in and out within moments of my visit and clearly had a firm grasp on customer service.
The service receive from Stewart and this team at Midas has always been wonderful. I believe that they take care of me without trying to sale any extra, unnecessary products. They are always friendly, kind, and take the time to help me understand what is going on with my vehicle.
They made sure to call and ask about setting me with the credit card. They did a good job explaining the prices and other services they could offer.
Made the appointment online when I came in for it they didn't have my tire in-stock so they went to the warehouse to get one for me
Friendly staff and good service.
Unlike some other shops in the area, this shop has twice now gone beyond what other shops consider "adequate". When I visit this shop, I receive professional service done right.
Incredible service, Steve was great and made recommendations that were budget friendly and good!
Good service in a timely fashion. Staff was very friendly and knowledgeable.
The manager there is great, he’s easy to approach, very good at checking in and letting customers know how much longer or what part of the process they’re in. He made a suggestion that I get my tires rotated next time I get my oil done. Great atmosphere.
Let people know that if you come in with a flat and no appointment that the likelihood of getting service that day is highly unlikely
Speedy, great customer service.
Friendly staff and quality work.
From everything from the service to the associates to the time being. It was all very satisfying.
Steve is great to work with at the Grove City, OH location. He’s not only friendly but honest also. He takes the time to explain what’s going on with my vehicle. I have never received subpar service from here. I am always treated with respect.
Thorough explanation of what needed done and how much it would cost
On time, fare pricing, great staff
Great customer service and quick to do oil change.
Always friendly tries to get you in asap .
Staff very friendly price vary reasonable
Got their and they waited on me immediately. They also repaired my Sun visor. Great service and wonderful environment to wait.
Midas took my car in the same day and had it fixed within the week. I called around to other shops who told me they wouldn’t even be able to get me in for a week to a month. They’re always so friendly and take care of me.
The person that I interacted with and the price. And no upselling.
I’ve always had a pleasant experience at this location. I’ve been coming here for 15+ years
called to let me know short staffed, let me drop off car early, charged me price fold when dropped off, inspected for leaks at no additional cost
Quick and knowledgeable staff
Clean, friendly environment. Never been talked down too, being a woman that can’t always be said.
Just always friendly clean and good job
Went for an oil change, had a discount applied and was very satisfied. Also talked about needing my rotors replaced cause of shaking when braking. Was told rotors were a little warped but the brakes were in great condition and was told it would be fine to drive for another year and saved me a lot of money that day! Couldn't have been more satisfied with the service!
I always go to this Midas. I know them and good customer service.
they did a great job look good for now
The employees were nice to my daughter who I had to send by herself for her first oil change. Appreciate the nice staff and them not taking advantage of her coming alone and trying to over sell her stuff
Staff was well informed and knowledgeable. Courteous and helpful. Communication was superior. A job well done!
They don’t sell you things you do not need. Very honest personnel
The customer service is great! The service time for an oil change is quick. They are so friendly at the Grove City, OH location also!
The manager is has one of the best personalities, he is great with customers and one of the main reasons I come to Midas. I’m pretty sure his name is Steve. My wife even feels comfortable in the way he treats her. He doesn’t act like she is stupid and is just overall a good person to be around. I wish more people in customer service weee like him!
Great customer service great service great pricing and exceptionally clean bathroom.
Very nice people to work with.
I didn’t schedule an appointment but they were still able to get me in to see what was wrong with my car. Also was appreciative of the explanation of what was wrong and to make sure to pay more attention to oil levels.
I love the Grove City location and Stewart he is the best all the guys are very friendly.
I work very close to this location so I dropped it off and returned to work. My vehicle was ready and the worker had my papers and keys ready when I walked in the door. They were professional and friendly. I will definitely recommend them and return in the future!
Keep oil changes to no more than an hour. If an appointment is made, there is no reason an oil change should take almost 2 hours.
Easy to do, friendly staff, great communication.
I have gone to this location for many years. Great management. This is the only Midas I trust.
Steve is is doing a great job managing our Grove City store.
Check easy very friendly restroom maybe the cleanest I seen for a service station, service was great very happy with the people and the service ,Steve and Stewart good guys explains your service..
The gentleman I spoke to was very clear about pricing and various conditions of parts on my vehicle. There was a minor mistake about which oil I wanted in the car but they fixed it without concern and were very kind about it all. The man running the front desk was very kind with every customer I saw him speaking with and had top notch customer service with everyone including myself. I will definitely be back for future service on my vehicle I definitely wasn't disappointed with my visit. Thanks again to the Midas staff!
The Midas is like going to see a friend. They are nice and professional. Tell you what your car needs
It was a good experience from beginning to end. Friendly, and knowledgeable
I’ve been a returning customer of this location for approximately 6 years . I have had only 1 issue with service here which was promptly resolved. The manger is very helpful and very professional. The store is always clean and comfortable.
I would prefer that the person driving my car wouldn't have turned the car's lights off. But it seems to be a standard practice everywhere. Not good.
Amazing staff. Did a thorough job. Very pleased
The customer service was fantastic. Every time I've been in for service, they have given all the details and diagnostics so that I can make an informed decision. Steve was very friendly and informative, and the mechanics always made sure to use great care to make sure the inside is protected from grease and/or dirt while entering the vehicle. They always do great work, and I will refer them and return whenever I need my vehicle serviced.
Steve is always friendly and knowledgeable
I brought my car in for a loud sound in my brakes and they found a rock in it and I needed to change my brake pads and they brought me the old pads to see them and I had them change them
I was able to schedule a time that worked for me. Steve and Stuart explained everything so I understood what needed to be done.
Easy to schedule. Drop off and pickup were efficient.
Stuart was who I dealt with throughout the whole experience. He is extremely friendly and knowledgeable. I have had the pleasure of dealing with him in the past, and everytime I am so pleased with his service. He kept me informed and explained everything well. He truly is a pleasure to deal with.
Steve and all of the guys are extremely professional, friendly, and knowledgeable.We won’t take our vehicles anywhere else!
I paid GC Midas $1,455.36 to remove/fix the check engine light. That was not at all fixed, the check engine light is still on and now flashes as well as dings with a drastic frequency, often times it dings multiple times a minute. On top of that, whatever they did to my car they caused a new issue that has made my car practically undrivable. My car drove fine before they worked on my car, just the check engine light was on. Now the check engine light is on, constantly dinging and the car uncontrollably rattles while driving. I requested a refund on 1/13/2023. I called the District Manager on 1/23/23 he didn't answer, I left a voicemail, it's been a week now and he still has not returned my call. I am almost forced to buy a new car, GC Midas did something that has caused my car to be in a terrible condition that will now decrease the value of my car and therefore decrease the value of my trade in when buying a new car. I took my car to GC Midas to have an issue fixed that was not at all fixed and my car was ruined in the process. The least you can do is refund me the $1,455.36 I paid to have an issue fixed that was not fixed!
The associates were very kind and professional, and they explained everything to me in a clear way that’s easy to understand. Also, the waiting room is clean comfortable.
I made an online appointment for the same day that I requested; drop off was easy; I heard from the manager about the issue and he included the cost and estimated time to complete the work; I picked up my truck at the scheduled time and it was done; the manager was friendly, professional and attentive to detail.
I came in for what I was sure was new brakes and a new rotor. After a thorough inspection, the team determined nothing was wrong. No charge! I will be a customer for life here!
Steven is the best! I only bring my vehicles to this store. I never feel taken advantage of they are always up front and honest! I will bring any and all of my vehicles to this location!
The gentleman at the counter was great he explained everything in great detail and some other details
Told me exactly what was wrong.
Just a friendly place that always does a fantastic job every time I come.
Steve worked with us and his supplier to get us the best price and fastest service. Definitely going the extra mile for us.
They were friendly and straightforward about the quote. They let me know I needed a new tie rod.
Steve at front desk is always helpful
We find the people who work at our Midas to be honest and caring to their customers.
From start to finish, the Midas staff was professional. Although the oil change tech was training, he was quick, efficient, and extremely courteous.
It was an easy process, cool people. Will definitely recommend
The staff was very polite and courteous.
Love this location. The guys know what they’re doing . They are also the friendliest staff . Always get me in and out in a timely manner
I been going to this location foralot of years they do there job on time and get you out of there so you have the rest of your day. Thank you
I get all my repairs done here.
Service was quick, communication was friendly
Brought my car in for oil change and asked the technician if he would drive my car, since I felt a vibration when I would brake my car. He said sure, then after driving my car he took the wheels off to check the rotors and found two were warped. Came and explain the problem to me, I will have my rotors and tires and brake pads replaced per his recommendation.
Overall excellent experience.
I truly love and enjoy the staff at this location, especially the manager Steve. He takes the time out to explain things to me and to ensure I fully understand things.
They took my car at the appointment time. My oil change was completed in a reasonable amount of time. Was impressed with the honesty of not only my service but with the honesty given to other customers with their issues. The reason my wife and I use Midas is because we feel confident in their knowledge, abilities and honesty. I refer everyone I know to Midas in Grove City.
I was highly satisfied just didnt want to say it
I have been there a couple times. Both times Steve, at the front counter, was super. He is extremely helpful and attentive. I trust him completely.
friendly service plus as a walk in customer my service was completed in less than 2 hrs
steve the service manager is always helpful and friendly. came here for years. excellent service
Have used this shop for years with good results
The guy at the front desk was very nice, friendly and helpful and answered all the questions I had and didn't seem in a rush like I was asking to many questions or anything I was very impressed with the customer service I received.
Everything was explained to me to where I can understand it price was OK service was great
Clear, simple explanation of the problem, no pressure, generous.
Absolutely the most professional, clean, efficient, friendly and honest business in Grove City, OH.
the gentleman at the counter was very professional, kept in communication with me, the shop was very clean, the got me in and out, I'm very pleased with the quality of work they did.
The wait was not long at all, everyone answered all my questions. Everyone was kind and courteous, just all around great service..
Commentated effectively. Recommended me to look into the warranty I have prior to scheduling for other services. I feel like the customer service is in reflection as if they were the customer and not just about making money.
Steve the manager was great he helped work with me on the pmt method I was using an was very welcoming made me feel right at home . Thank u Steve 😁
They giys were great, and explained what else I need (that I can do myself)
I thought I needed a new tire, couldn’t find a hole or nail etc. I expected to buy said tire. When I picked my car up the associate said it was just a nail in the middle tread we fixed it you are good to go! I was so surprised and happy. It would have been just as easy to tell me I needed the new tire and charge me for it (I would have never known! It’s happened before) but there was no charge! That made my day and they earned my trust and business! I work for Geek Squad/Best Buy and I will always recommend this location to my drivers and coworkers! Thank you! Bonus points for the awesome tattoos!
Open communication and timely response
Good customer service, ease of location, good work
Clean, friendly shop. They try to adhere to appointment times. I appreciate that.
Super friendly staff and very clean location. It was also quick
Everyone was very friendly and very honest. We brought our car in that had been sitting for a while and they explained what all needed to be done and why.
Easy scheduling, friendly employees and good service for fair price. Thank you
The staff is great. Always take good care of me and my car. Typically it's an appointment they are able to make day of. They get you in and out as quick as possible.
Unprofessional atmosphere. Manager on phone with girlfriend or wife talking loudly, and inappropriate. Techs coming in acting like children at school.
Steve and Stewart are always helpful and responsive.
Got a nail in my new tires. Not in the sidewall. Went to Midas on Henderson Rd. in Columbus Ohio. Was told nail in tire wasn't repairable and the tire wasn't available to order. Passed off to Midas on Columbus Street in Grove City, Ohio where I bought the tires. My responsibility to get ahold of manager. Manager can't get the tire. Cooper Discoverer AT3. Waited three weeks as manager said the tire might come in. Current tire with nail in it stops holding air. Have to blow my tire up every morning before work with an air compressor and again before going home. Manager says bring it in they'll give me a different tire. Don't want a different tire but brought it in anyways. At this Midas in Grove City the nail hole is repairable. They patch it up. Took 4 hours to patch it up and rotate and balance. Praying I don't get another nail. The warranty I bought on the tires feels worthless.
Appointment was available immediately. Pricing was reasonable.
I had know problems with my oil change.
The employees were honest and fair, explaining services with no pressure to complete any service. We have taken vehicles to this location before and have been told after reviewing the vehicle that nothing was needed and there was no charge.
Keep doing everything the way you do
Easy to get an appointment everyone so friendly and helpful the manager always trying to work work you in .
timely service, fair price , frienliness of the staff
I have gotten my vehicles serviced at this location for many years. I trust that they will recommend and do only necessary work. Very professional/friendly.
They take Great care of my Vehicle each and every time take it to this Location
I was satisfied with the service. I experienced very good service and the repair was finished ahead of the projected time. The staff was friendly and helpful. Overall there were no problems at all.
Great customer service. I had a nail in my tire. They took care of it. No charge. When my tire need replaced this is my place
I spent money, a lot of money…LOL
Good communication of problem and solution
After the wheel alignment there still issues with the steering as I had described so they kept it to have an advanced tech look at it the next day. They did some adjustments on the steering and everything was good! No extra charge for additional work done on the car! Thank you so much!!
The staff is very friendly. They always let me know what’s going on with vehicle and how much it will cost to repair. I also feel I can trust them. Steve is awesome. He’s my favorite!
Quality work, and great price.
Get techs that know what they are doing and people that wont try and keep the parts that yoy are charged fir but not used
The team, particularly the manager Steve, are so kind, patient and understanding. As a single female I am always concerned when I bring my car in that they will throw extra things at me but I have never felt that from this team. I have been going to them for years and will continue to.
Extremely noligable any very timely they replaced a front bulb that others did when I went else where.That why I’ll be back
I didn’t have to wait long for the oil change.
Be more reliable on pricing for oil changes. I’ve been to Midas (Stringtown Rd, Grove City) 6 times, had the same oil change every time, but have paid 6 different prices. I have paid anywhere between $50 and $86 each time. After looking at my receipts and compared each one, I cannot find any reason for the drastic price difference.
"They were, professional and quick. The place was very clean too Definitely would recommend this Midas!!!"
they need to communicate how much they charge in labor. the total cost of parts was 120 or so. they charged me 350+ on labor. to just install brakes on front and back, air filter change and windshield blade replacement. I didn't catch onto it until later. this is just ridiculous and extortionate.
Guys was polite and fast on getting tires installed !! I appreciate great service!! Allen Davy
Great Midas shop with a local feel. Friendly, knowledgeable, professional team who are consistently honest and do not try to upsell unnecessary items.
STEVE AND HIS TEAM EXEMPLIFY WHAT OUTSTANDING CUSTOMER SERVICE IS ALL ABOUT…IF ANY OTHER MIDAS SERVICE SHOPS NEED ASSISTANCE IN THE AREA OF EXCELLENT CUSTOMER SERVICE BEING DELIVERED, JUST VISIT THE GROVE CITY LOCATION AND TAKE PLENTY OF NOTES!
Customer service at this location is always outstanding. I take my (3) vehicles in all the time for oil changes. This past oil change apparently there was excessive oil that may have been spilled when filling up my car at Midas. Took my car home and
Very impressed with the communication level and the service that was offered to other customers. Older woman came in after me with a huge problem and person at desk explained options and offered to take care of her immediately.
Very friendly and respectful employees and time efficient service . I would recommend Midas to anyone who need a ac charge did a great job informing me of my vehicle needs
They tried to get me to purchase a headlight for $300 that was incorrect.
I had outstanding service at your location. You have earned a loyal customer from here on out. Thank you and keep up the good work!!Jeff king
The guys who worked there were super nice and understanding. They didn't even charge me because the job only took 20mins! They also finished the job super quickly but it was well done. Will definitely return to this location and recommend to others!
Quick, thorough service. Trustworthy.
"These guys were excellent! VERY helpful, professional, and taken care of in a timely fashion. Definitely recommend this shop!"
Buyer be warned. This place is the worst. I went somewhere else and SAVED $200. They did some shotty work on my car. Then tried to price gouge me to fix their work.
I used to take my vehicles to be serviced years ago always had excellent experiences. I recently returned due to the worst experience at my dealership. So glad I returned always honest and helpful. Great to have that in this current environment
I used to take my vehicles to be serviced years ago always had excellent experiences. I recently returned due to the worst experience at my dealership. So glad I returned always honest and helpful. Great to have that in this current environment
"I have brought over 8 vehicles to this location and have exxperienced great service on every vehicle. Steve as manager greets you with a great friendly attitude. This carries over to his secind in command , Stuart. I highly recommend you bring your vehicle"
"My first experience with Midas was good!!! Was surprised at how many other things were checked with a oil change, listed problem areas & estimate to repair.. "
Steve the manager was very nice and helped me on a problem with my Toyota. I will recommend these guys to everyone. Thank you Steve. Blue Toyota
"After the repairs, engine light is still on. It was reset, but after that the light was on. "
I am a regular customer at this Midas and this is the worst service I have ever had. I scheduled an appt online and had to wait two hours for my oil change and tire balance/rotation to be completed. Then the next morning on my way to work my low tire light
"I recently took two vehicles in to Midas, one for a severe coolant leak that turned out to be the pump, and the second for an oil change and tire rotation. First, the replaced the pump on an 87 Chevy Caprice, not an easy car to work on or get parts for, an"
Had a rattle and was concerned my exhaust was getting ready to fall off. They got me right in on a Friday evening to check it out. My exhaust shield was loose and they fixed it right up & had me on my way within 15 minutes. I was so appreciative.
"I went into their shop very stressed but left completely satisfied. The staff was friendly & knowledgeable & they didn't feed me a bunch of tech speak which gave me confidence in them. On line scheduling was easy & there was hardly a wait which, saved me m"
They did awesome job and they are fast.
"Have used this place for a very long time. I have 3 vehicle's that I have the oil changed in. One of them being my company van. So I called ahead to make an appointment for Saturday morning, the guy told me you don't need an appointment, just drop it off a"
They are always professional and do an excellant job caring for my Benz.
"Steve was wonderful and the staff their also, my starter was done in no time and they were absolutely fabulous! Thank you, I will come again. "
"It's an old car and the under carriage is rusting out. It was going to cost more to put Jaguar parts on it, but all we wanted was to have it repaired at the least amount of money. Midas was able to make the parts for us and save us about $1,000. We've only"
great service with quality techs and no drama.
"From the easy on-line appointment, Steve asking questions when we dropped our vehicle off for same-day-service, the follow up call explaining the services and assurance our car is road safe and could be picked up at our convenience. From start to finish we"
These guy's always professional and prompt
"I received a call from Steve on my child?s phone advised him he had the wrong number & that it was a child?s phone he had called he proceeded to ask ? well has your daughter gotten any services??, I repeated this is a child?s phone please remove her numbe"
I have been a customer for over a year now and have always gotten the best service. The guys here are great and the manager Steve has never tried to upsale me anything I don't need. I have finally found an honest shop that has my best interest in mind.
"I had a very urgent meeting and when I got into my car the low tire light was on, Since the meeting was 65 miles away I knew I needed help, I stopped at the store in my town of Grove City and explained my problem. The manager said pull around the building "
It feels good to find a shop and mechanic I can trust. Driving two older vehicles it is important to have good info about the life of our vehicles. Steve was very helpful
Always helpful and knowledgeable
Always courtious and professonal.
"Always prompt, courteous, wouldn't go anywhere else."
The customer service at this shop is superb. Steve is great and the technicians are very thorough. I highly recommend this shop for any service you may need for your vehicle. Very trustworthy!
Always prompt and friendly. Highly recommend
I just got brand new rotors on my vehicle less than 3 days before. Instead of doing the cost-effective repair as a good business by replacing the brake line only. They tricked my wife into replacing the rotors again and running the new break line. To make
"After taking my F-150 to dealer every time for maintenance. I decided to take it to This Midas in GC for oil change. Every time I wash my truck I check under and behold, my mid air defuser is missing and the access point cover is also missing. These people"
Fast and thorough service. Clean and comfortable waiting area.
My exhaust had rusted through and the shop was able to get me in and replaced the muffler and exhaust right away. Friendly excellent service!
The mechanic that looked at my car was outright rude. I went in for a free break inspection and found out that I needed four new tires and ball joints. My brakes were fine! I asked the sales clerk if he would please ask the gentleman who looked at my ca
I am very particular who works on my Benz! They have been taking care of my cars for years. The men are curteous and thorough. Will explain everything so even a grandmother like me understands. I drive a high performance car that demands experienced profes
A 1 service always courteous and knowledgable. Explains everything so this grandmother understands. I trust them with my car. The car gets me to work and home on some of the worst roads i have ever drove on. And the safety of my grandbabies are of th
These guys did a great job showed a couple things that needed addressed
"car drives excellent,tech explained the procedure after the wrok was complete."
"Friendly, timely & reasonably priced"
"Fast, friendly, quality service"
Very helpful and always get the job done quickly!
Always friendly good service techs highly recommend this place
They are always nice and friendly and get the job done quickly.
The mechanic Stewart is always thorough in reviewing the different systems that make my car a fine performance machine. He is courteous and explains every thing so i understand what is needed. They have worked around my work schedule dropping car off earl
This is the second time I've taken my car to Midas. I like their straightforward approach. They don't try to sell me a bunch of stuff that I MAY need. I trust them which is a big part of the transaction when you are a single woman dealing with car issue
Called on Thursday afternoon to schedule oil and tire rotation. Dropped it off at 8am Friday. Explained to Nate I needed my vehicle back in the evening. No follow up what so ever. Poor customer communication. 430pm and my car has not left the spot it
"Went in for a leaking tire. They were willing to put on a new tire that I already had (nail in the sidewall). Ended up not being able to rotate the tires due to wear on the rear because of bad shocks. Didn?t try to sell me, just said ?hey, so you know ...?"
"Great job, thanks so much "
"Zero Stars, DO NOT GO HERE!I WENT IN FOR ALIGNMENT AND LEFT WITH CONTROL ARM DAMAGE BECAUSE THE BOLTS WERE NOT TIGHTENED AND THIS SHOP DIDN'T CARE TO WARRANTY THEIR WARRANTY!DO NOT SHOP HERE FOR ANYTHING!AND YEAH, OTHER THAN HAVING TO GET A NEW CONTROL ARM"
"I was dreading going in after my last experience years ago, but I was pleasantly surprised. Super friendly and fast. I didn't get the gentleman's name, but he even figured out the last word I needed on my word puzzle! Very engaging, which is the opposi"
They did a great job. The staff was very nice and courteous.
Great people who know how to treat their customers. After my visit there i will never take my car elsewhere. And would recommend them to anyone. Great jod Midas. Grove city OH
The customer service was great. Nate was awesome and friendly. I would highly recommend this local Midas to my family and friends.
I just had the best service ever!! If I could give more stars I would. Great customer service and great guys working on my car! Stewart and James are excellent guys and I will come back ever time!
My driver side rear brake had been grinding to the point that I was very concerned with driving the vehicle much longer. I called the Grove City Midas and spoke with a pleasant gentleman who told me to drive the car over and they could put it up on the li
"These folks are outstanding, clutch failed on trip from Texas to Toronto CA and these folks not only took us in immediately but were very concenious, friendly and attention to detail!GREAT folks and extremely satisified with service and price was reasonabl"
"I had an appt. at noon. I arrived at 11:55. They took my car in immediately....I then sat until 1:10 pm waiting for my oil change to be completed. No coupon, apology or explanation was offered....I will let my wallet do the talking.You tell me....Randy"
"I needed tires for my husband?s truck and Cory had them delivered the next morning. He called me to tell me when they would be there, so I wouldn?t be waiting around! He honored the price I was quoted from the website and was walking me through the progres"
They just closed but the manager still came out and checked my windshield wipers in the rain. Got me safely home Thank you for caring.
"Great service, friendly staff. "
Always a great experience helpful and courteous crew
"I went for an oil change last week October 25, 2018 and Jeff the new manager did a great job to make sure that my car was taken care of. I was able to get right in with very little wait. He was very professional and made sure that his staff did the job cor"
"Oil change, tire rotation and all fluids change, the technician took his time and went over everything he did to my car. Great service, friendly. I will be back."
"I had called other places for a brake job to be done and was told it might take a couple days, one place was very rude and told me I could drop the car off and they would get to it when they could - called here and was told to bring it in - within a 45 min"
A few months back I was in a bind and needed brakes on a Saturday as I was traveling the following week. Dropped my car off in the morning and they said they would check it out shortly to see what I needed done. 5hrs later they call and tell me I need back
"I took my car in to get a repair on my tire. I left my car there and returned in half hour. It was done, my temp. tire was places back into my trunk neatly and ... get this.... they did not even charge me. They told me that this is a service they provid"
They hold your car hostage for services. They charge hundreds more than other shops. The local police told me they have to come at least once a month to help people get their cars released back to them because they won?t let people refuse service. I?m n
"This place told me that I needed a muffler system that would cost $1600. Went to mad hatter they did the job for $300!!! If you need a muffler, go to mad hatter muffler on Sullivant ave. They are decent people and don?t overcharge you."
The customer service was great!
went there to get oil change and tire rotation they cloud not tell me if the tires rotation was done that was not cool at all cause i neede it done
Great place wonderful staff I will always come get my oil change here at Midas in Grove City
After getting my oil changed they noticed that the front right axle on my Equinox need to be changed the schedule that they got it in a timely manner and got it fixed when they said it was supposed to be done highly recommend using midas in Grove city
"I knew something major would have to be repaired before I brought it in, but the staff here was efficient, thorough, and explained all the costs up front - and came in just under the estimate when all was said and done. I trust them to do the right thi"
"Took my vehicle in for front struts. When i got the car back the car was way out of alignment and the check traction control-stabilitrak light was on. I immediately took it right back. I was told by the employee the car left the way it came in, out of a"
"I have always received excellent, and thorough, service from this Midas. Even when other auto repair places tell me I need services, the manager and staff at Midas do not over sell me on services that are not really needed at the time. They are always ac"
Last week I called because I was in the hospital and they wanted me to see if my son could pick me up I proceeded to call and Sean the manager asked I told him that I was at mount caramel East Then he asked me if my son had his cell phone I said yes but he
Staff was nice and didn't leave me waiting at the counter. Services were quick and efficient. The savings were a plus as well!
"I went in for a normal oil change and they were rotating my tires and showed me that one tire was out of balance and suggested I get that fixed, and since they are new tires (Potholes) are the cause of the tires being out of balance. I had it rebalance. A"
"They had 3 days to tell me the tires I requested were out of stock. Instead, they wait until the car arrives there and charge me more than $200 extra because they aren't available. I need new tires, because I have a long trip I'm going on tomorrow, so had "
So a couple things..my oil light never got turned off. The guy marked that my tire pressure was excellent . I knew I had 3 tires low..my car tells me the pressure and it was marked th st were great. And they walked me back to show me i needed a strut but t
"I believe that the work that was done to my vehicle was either unnecessary or not actually done. When I called in to discuss the ongoing concern with the car, I was immediately dismissed by the Midas employee."
"I would not recommend this establishment!! I called to see if I could get an oil change and I was told yes, upon my arrival I was told that I could not get one and when I said the guy on the phone said I could he stated that that person was him and he didn"