very professional and personable servicecan't say enough good for Steve and his crew!
Everything was explained to my satisfaction. Associates were extremely nice.
We have always found them to be honest, timely, friendly, and do excellent work. We appreciate their good work and trust their recommendations.
Maybe not have to run somebody's card three times maybe let them know before they get there and you hand them their keys that they need more work done maybe actually pull the car into the shop instead of googling what part you put on the car supposedly maybe not tell somebody that they drive on a dirt road when they don't maybe get better communication customer service wise and actually prove your work instead of googling it I know you guys all have to stick together but I still don't think that these are the new parts I believe and have been told by two different mechanics that they are the originals
Always on time, friendly, excellent work
The customer service excellent workers friendly have come back several times always good service
I love my Midas, Dan has been one of my mechanics for over 20 years at Midas as well as other places. I recommend them whenever I can.
I've always had great service on my cars from Steve and his team. They again did a great job and my vehicle is running smoothly since they replaced the struts.
Personable service and office help
Appt. availability was good. Assessed the issue quickly. Affordable. Got it done same day. Problem appears to be resolved.
The truly know how to fix it the first time!
I really like every body there there great iv been going there sense 2006 steve is a great manger he really takes care of custmers
Always helpful with information I might need about repairs that I may need now and future.
I've been taking my vehicles to the SE 14th location for years and they've always done a great job. Very friendly and helpful.
Steve Stoermer and tean went above and beyond as usual
The friendliness and information given was top notch!
After my car sat for 14 days while I was on vacation, we had a huge snowstorm and my car wouldn't start. Two people recommended Midas. I called and Steve set everything up. He had it towed, and they put in a new battery. Brier was another person that I talked to. They will never know how much they helped me. I live an hour away.
This location is wonderful. Steve has been here for a long time and while I waited the other customers that came in, he also knew by name and treated like friends. The parking lot still had slot of snow. Corporate needs to allow them to get a good snow removal person. It is hard for them to do their job and for customers to get through the parking lot without sufficient snow removal.
I was welcomed with a smile and hand shake. I was treated as though my problem was very important. Even while I waited, Steve talked with me on a personal basis. Extremely friendly.
Customer service excellence
I have gotten service in the past. I moved out of town then recently moved back. I knew Midas would be where I would go for service due to the employees being so good at their job & the manager, Steve, is the best. Thank uou to them all. Great guys
Just the fact that there was no soap in restroom to wash our hands. So therefore the shop guys couldn’t be washing theirs ………
Emailed an inquiry on a Sunday night when they were closed. Received a phone call Monday morning right after they opened. Was able to take my car in right away to repair a tire. They were very kind and informative and took the extra step to put my tire back on and even put away the spare.
The work was done before I expected it, at the price quoted.
Everyone is always nice to me. They explain everything clearly and make me feel confident in the work being done. I've brought my car here for years
Steve and his team are awesome. We’ve been going to Midas for years and will alway recommend them!
The service was prompt, professional, and expertly completed. The cost and the wait time were accurately estimated and conveyed.
They are very knowledgeable about my vehicle and honest about what's wrong with it
They were friendly and they got right to my Kia.
Steve, (MGR) and Dan, (Technician), Always treats me GREAT ALWAYS!!!And that's why I keep coming back because I truly TRUST THEM!!!I always go to the MIDAS on 6500 SE 14th Street Des Moines, Iowa 50320(515) 285-4905 midas,[email protected] Steve, and Dan!!Customer: Bill Poe South Des Moines, Iowa.
Steve & his team are friendly, knowledgeable, helpful, answer questions, and genuinely care about their customers. They are great!
TREAT ME WILL .THE GUYS ARE TRUST WORTRHY AND RESPECTFUL.
Eveyrone is so nice and know what they are doing.
I appreciate my trip to mitis for my oil change, the waiting area was very inviting, the associate at the desk was very friendly, and the fee charged was very good! I will be back next time and also my husband will start bringing his truck here for service work. Thank you!
Steve and Cody make any vehicle repair easy and understandable. They don’t try to charge me for things and I don’t need and understand money is tight.
Steve and his team have always been very responsive to my needs and have taken great care of the vehicle i have brought in.
Steve and his team provided outstanding service and quality
Very easy scheduling. Ease of service.
The employees are top notch and I would not trust anyone else
Steve, Cody & Dan are the best. Dan has been doing work on my vehicles for nearly 22 years & the honesty & integrity of these 3 men are exceptional. Recently I broke down at the HyVee across from my Midas, Steve sent a young man with a jump box & relieved the stress for me at NO charge. Who does this anymore? Midas does, that's who. I highly recommend this Midas, not just exceptional work but such a friendly atmosphere. Love my Midas.
For years now,steve with Midas has never let me or my family down,with service and value and we will continue to choose midas.
We had purchased tires and had a warranty. It still cost us $128.00. Not much use having a warranty if I have to pay almost the cost of a new tire.
Because I trust midas and have been going for years
Friendly, fair price, quality
Very professional and helpful
He ran my card 3 times!! Dad & daughter paid $1100 for both brakes and rotors at car-x. My back brakes calipers, and rotors $1295 (quoted $1100 with $100 off; i don't understand how). Then got told, I also need balljoints. Hope I don't die! Also, quoted for front brakes, 4 tires, and brake flush.
Always friendly and honest! We trust their opinions on any repairs.
Staff was very friendly and knowledgeable with work performed.
The only place I go for exhaust work
We have taken our vehicles there for a good number of years. Have dealt with Steve and Dan T for many years. They take care of any problems for me & my wife. We have always been satisfied with service there.
The staff is very friendly. Love Midas
We were in Des Moines only for the day and had trouble with our vehicle. They did there best to get us on the road again so we could continue with our day at the fair and safely drive the two hours home. I was so please with the experience.
Steve is the best and knows me by name and I trust him. He deserves a raise!
Highly satisfied on how prompt & curious the staff was & overall efficency
They were friendly and knowledgeable. The services were offered at a fair price
Return customer. No surprises while they are completing work.
The manager was very friendly and personable. He thoroughly explained everything. I was in and out before I knew it.
I’ve been going to this location for years and the experience is always wonderful. I trust these guys and brought in a 44 yr old vehicle for inspection. While they couldn’t order parts because they were too old to be in their system, they explained what the problems were. Hopefully I can have them handle the installation once I receive the parts
I have been to this location many times and am very impressed with the manager and all the guys. They are very professional and very respectful to everyone who walks in the door. I have always been very satisfied with their work.
Dan Thornburg is the best mechanic! He explained the problem and it was fixed extremely fast. I also asked for additional work and he took care of everything! Midas is very lucky to have him on their team!!!
Same day service, excellent feedback
Steve and the crew at Southridge Midas has kept my 2002 Jeep Liberty on the road and in tip top shape. I count on their expertise and appreciate making me feel like a valued customer.
Timely matter getting appt.
Great customer service from Scott!
I answered this question in all the previous questions asked.
Friendly service. They found my tire had a nail and fixed it. I knew it had a slow leak but didn't know why. They found it and fixed it with out me asking. Very happy.
Steve Stroemer and his team are amazing and I trust them completely to do what is needed (no more/less) and to do it as promised.
It was best friendly service done, right
The communication was excellent from the beginning. They knew exactly what I wanted done, communicated effectively. They were able to tell me the price before they started any work, and I appreciated that very much. They were quick and effective, and now I love my car even more after the work was completed!
We have been going to Steve and his team at Midas for years! We are treated like friends and family and have always had the best service!
Been a customer for years. All staff & mgmt & extremely friendly, knowledgeable & do a great job.
Fast and friendly service
Cody the manager is very experienced and really helped me out with my car. He explained some services that are available to me for the next time that I come in, and I look forward to doing service with him in the future!
The employees were very friendly and explained my service well. Nothing was pushed on me but things were brought up and I was given timelines for when I might need additional service.
Cody was great , very personable and nice. I thought they did my car in a very reasonable timeframe and all other staff I encountered were awesome. I will definitely come back.
Steve and Cody and the team are always professional and attentive to our requests. They need a raise.
I have always been quite satisfied with the communication and service I have received over the years and will always take my vehicles to Midas on s.e. 14th Des Moines Iowa
Service was great.staff was very friendly and competent.
Steve runs the best Midas shop in a three stare area. Integrity, service, and efficiency are what makes doing business with him and Dan such a blessing.
Had a time available that I liked. Got car in bay on time. Took a reasonable time to complete the work. I like Valvoline products.
Such an awesome experience!! Friendly educated staff, price was extremely reasonable, availability of an appointment was great, convenient location, I have absolutely zero complaints! A job well done!
Previous answers expressed my wonderful experience.
Steve and his team are the best
Great customer service and got my car in quick
We felt that the manager on duty at the time (Cody?) dismissed our concerns and questions as inconsequential. As if I didn’t know what I was talking about and we felt he had more important things to do than talk to us via the phone (one reason no one wanted to call back to question the status). It was condescending, disrespectful and disconcerting to us. We’ve never felt this before and do not want to feel this way again. Thank you.
Steve and his guys always do a great job!
They were busy and I came in an hour before close. The manager told me he would do his best to work me in. I had no appointment and was from out of town. They got me in and out in 45 mins while I shopped. I couldn’t be more pleased with the experience, the friendliness of the staff and my experience.
They called me by name when I got there that was great. Got me right in and let me know that a filter needed changed. They brought in the old filter and a new one so I could see exactly what they were talking about. They were very respectful and easy to talk to and answered all my questions. Great group of people!
I only use Midas and no one else. The manager’s and technicians have taken very good care of all my vehicles
Steve the MGR. and Dan T. the mechanic are the best people in the world. They treat me right as well as everybody else. I highly recommend them for any auto repairs
Friendly and listens to your car issues. Does the work in a timely matter. Nice to get coupons to use helps with bill.
As far as I'm concerned the service that I received was short, concise, and to the point. From the moment the truck came in for the fuel pump replacement to the call letting me know that the vehicle was ready was less than 20 hours. I Which considering the part and the criticality in which I needed it done quickly was a large part of what is driving my review here.
Steve, Dan and Tom are OG's of this location, that is worth alot to me
Dan and Cody always do a good job and professional.
Always treated right. never tries to sell me something I don't need. Service is always excellent.
Fast appointment. Work done on time. Convenient waiting location.
Be more timely, should not have waited an hour 4 a tire 2 be put on & more price accurate. I still think the new tire is not lined up directly behind the mud flap like the other 3 tires r. Plus missing lug nuts when it was only midas that has worked on my tires.
Everyone was extremely friendly and I enjoyed my time waiting for my vehicle and it didn't take long at all
Employees were very friendly. Service was quicker than quoted. They communicated with me very clearly and often.
Steve and Tom and the whole team is very knowledgeable. They’re always friendly to deal with when you go in there.
We have been coming to this Midas for years and Steve and his team are the absolute best! We couldn't ask for better service! We do recommend this location to our friends and family! Thanks Steve and team for always taking care of us! The Wagners!
Courteous, detailed, done on time, great communication.
The only issue I had was how pricey it was. The staff was friendly, the job was great. 112 for an oil change is a bit much, but I will be going back to get a couple tire sensors fixed next weekend.
They were very busy but were able to still fit me in between other customers.
Im elderly midas has always taken good
Prompt service and decent pricing. Not to mention the great customer service!
Steve the Mgr. is the best guy in the world. He Treats everybody the same and hes very kind and very understanding
Steve is the best. We drove from Memphis TN to Des Moines just to have him work on our vehicle.?we are life long customers and fans of this Midas and steve
Steve and his employees work tightly together to give the best service, friendly attention to your needs, and detailed information on what was found and if more service is needed.
been going there for so long the ownly guy i trust with my cars and truck is Midas
Steve and Cody are both fantastic to work with.
The employees were very friendly and explained everything
Was greeted by Steve upon arrival. The tech started right in on my oil change. Was in and out in less than 45 minutes. Steve takes great care of his customers and truly has the customer's best interests at heart.
Cody did a fantastic job clearly communicating everything with the car. He was kind and made it all a very enjoyable experience.
Cody and Steve and team are always ready to help and willing to make accommodations to make it easy to drop my vehicles off to get serviced.
Parts and labor are very expensive.
It was clearly communicated to me how long it would take and about how much it would cost to replace my tire.
Steve and his team are always fantastic!
Dan and Steve are absolutely phenomenal! I will only let Dan Thornberg work on my car and Steve is great at communicating everything going on! As long as they are both there, I am loyal to this Midas only! I still wish they owned it but the service is still phenomenal!!!!!
The employees are always helpful and pleasant. The guy that helped me -Cody- went above and beyond to be sure I was happy.
I've been getting my oil changed as well as other basic service for years here. Great service. Would recommend for sure.
for all the previous answers provided
very friendly and they go out of their way to help me when ever i have a problem
Great technicians and mechanics! Have always gone beyond the norm with my 2002 Jeep😊
I've been scheduling my oil change and any repairs for several of my vehicles for quite a few years now and I've never been disappointed in the service. Hats off to Steve and his crew for their friendliness, and for their commitment to accommodating my needs and my schedule as much as possible. A big thumbs up!
Steve and his family of mechanics are great, they’ve worked on almost all of my vehicles, always been honest and professional. I wouldn’t be surprised want to go anywhere else.. Thanks 🙏🏿 for your great service..
I trust them to take care of my older car a 2002 model. I am a senior citizen and they have never tried to push a service that I didn't need. I have been going to this store for years and tell other people they should go there. The whole team are friendly and answered any questions I have had about what is needed or going to need.
I have received excellent service from the store and the guys always are friendly and respectful!
Customer service, quality of work, price, cleanliness of waiting are
I needed a battery on my vehicle. Called and made am appointment. Arrived to a packed full parking lot and two very friendly smiles behind the counter. The shop was very clean and smelled wonderful! I feel I definitely got my money's worth stopping in today. Will definitely be back for regular service and maintenance.
Steve and Cody are fantastic to work with, communication is fantastic and the value for the work is appreciated.
Good serviceHonestHelpful
I have went there for years. The entire staff is great and easy to communicate with.
Steve is always great at getting me scheduled, and notifying me of the issues with the vehicle and the cost before proceeding with the work to make sure it's ok
Alternator took a dump on Friday night. I emailed this location Saturday morning and got a call. Was able to drop the vehicle off, got a call on the estimate and procedures necessary and they fixed it that day even replaced the serpentine belt which is something that should be done. So Sunday I was able to drive the car to Minneapolis and back without issue. Very happy!
I had my car serviced at Firestone in the past and wasn't very happy. Actually I got screwed so I was scared to go anywhere else until I needed a oil change I took a chance and boy I'm glad I did after my oil change they informed me of the things I needed fix. After the first thing they fixed I don't think my car has ever driven as good as it does now thanks to Midas. These men are polite respectful and the building was nice and clean I think they all need a raise KEEP UP THE GOOD WORK
Easy, prompt, friendly service! Always great workmanship.
They are very thorough. They check everything and report results in a printed report.
Steve and Cody are fantastic assets to the Midas name. Every time I come in it's the same thing, very detailed, very prompt on delivering any information I may need for the now and the future. They also deliver something most places can't which is great conversation, makes the time fly! Will always come to this shop for my automotive needs.
The guy who did my oil change was super fast. I've never had an oil change and fluid top off get done that fast. I came early but left 20 minutes after my appointment
Excellent customer service with great communication skills and extremely extremely detailed with explanation of what was completed on my vehicle. Functional timely professional kind and very professional.
Great customer service and very efficient
The store manager said it would take 60-90mins, but it took around 5 hours. I wish someone would have called and updated me, but other than that everything was fine
Very satisfied. Very helpful. Alway will come back.
i have used Steve Stoermer's Midas services for several years mainly for tires and minor engine problems. i live three hours away in a town with no Midas franchiseThis was an unscheduled visit for a blown/run-on tire, and was able to get a new tire the same day!two years ago i had my van towed to Steve's because of a failed front axle bearing, and that was taken care of the same day!Steve and his crew are personal as well as professional, and are my go-to guys when i'm in town visiting family!
I have never been disappointed with my service
I have had service there with most of my vehicles in past years.I have known the mngr. for several years as well as one of the long time mechanics. He is a fan of older vehicles/ classic cars.
I know I get the best service in town
Cody was pleasant and followed up with what he said he would do. Very good customer service. The work performed was exceptional especially when the vehicle was brought in without an appointment due to mechanical issues.
Friendly service and convenience
It may have been a misunderstanding, but I had to call and check on the vehicle. They were just getting it in. I thought it was to be looked at prior to the time I called. They did call when they had looked at it later.
These guys are friendly, knowledgeable, fair, fast. I won't take my vehicles anywhere else for service, tires etc. The manager, Steve, really knows how to take care of his customers.
Both the manager and the technician(?)(mechanic) explained what the likely issue was that was causing my problem and showed me the direct price it would cost to fix the issue with no runaround.
This shop knows my vehicle and lets me know when there is a concern or this is not a worry.
Always very happy with the service on my car and they treat their customers very well.
They worked me into a already busy schedule
VERY HELPFUL AND THEY GOT ME IN EVEN WITH THEM BEING VERY BUSY THAT DAY! THEY ALWAYS DO A GREAT JOB! I WOULD RECOMMEND OTHER PEOPLE TO GO THERE AT MIDAS!!!
I needed service that day because I was out of town. The staff had to work my service into their already busy schedule, and they went beyond that to show me how they could do a less expensive and faster fix. While I was waiting, they made me feel at home and explained what was going on in the shop. What could have been a disastrous situation for me became a happily memorable part of my trip.
Fix my freaking car, now it says I have low engine oil and I didn’t even ask for anything to be touched regarding the oil
I have been a midas customer for many years. every time I go, if something is out of sorts on top of the usual oil change. what needs to be done is explained, and then I am asked if I want the work to be done. I acquiesce, as the work needs to be done to make the vehicle safe
Friendly, fast, accurate repairs, fair price.
My service was excellent and the customer service was outstanding. I would not use anyone else. Steve, Cody and the technicians are easy to work with!!
They are very efficient, friendly even when they are very busy.
Steve treats me with respect and like family. We have been using Midas on Army Post Rd for many years and love the service and care we're given.
Great job highly satisfied always could work class and friendly time effective don’t go anywhere else to get my car washed her great job guys
Steve is an amazing store manager and is great at customer satisfaction!
Dan Thornberg the mechanic and Steve at the desk ALWAYS go above and beyond for me and I see them do that for ALL their customers! If I had to have my car towed the 20 miles to get there, my insurance only pays for 5 miles, I would absolutely pay the difference because I know for a fact that Dan would make sure the problem was handled and Steve would make sure to get me in and they both always have!! I have ONLY been loyal to this particular Midas and if either of them ever left, I would follow them anywhere they went! I actually really liked it better when they were part owners because they were able to help their customers BETTER without any blockage from “Corporate!” Regardless, they still do an amazing job!!! Do whatever you need to do to keep both these men on because I know for a fact, that most of the customers come for them specifically!
because they anyways treat me good with Midas on my truck
Fair price and work completed quickly.
South Des Moines Customer
Steve is a great guy, and speaks highly of the mechanics in the shop. I trust that they have the knowledge and ability to perform all service requests and needed repairs. If it is something not covered under warranty at my dealership or something I can't do myself, this is the place I go.
The people, and service received is always exceptional.
very knowledgeable - very quick - great staff
Steve Stoermer and his team always treat me like family. They do incredible work for a fair price. I will always go there for my service and maintenance.
The guys are always nice to me ,They always get my car in for me and get it done right.The guys always treat with rrespect.
I always use this midas. They are friendly, fast and thorough.
Im older. they treat me with respectand explainthingstome I like going there
Purchased a one year alignment warranty nearly a year ago. When I took my vehicle in the service writer stated that my vehicle needs wheel bearings. The service writer then stated that the alignment would not be covered if the work was preformed anywhere be at that location. That would mean for an entire year no one would be able to preform any work on that vehicle without voiding the alignment warranty. I do not agree with refusal to covered paid services due to not all work being preformed at one location.
they always go above and beyond to answer all my questions and to explain everything
They were ready to service my car. Very knowledgeable and got right to work. Great bunch of mechanics.The best in Des Moines!
Very friendly service. Quality work done and done during the expected time. Prices were reasonable for services provided.
Steve has always taken care of every car I have brought there.
I’m always satisfied with the customer service that Steve and his team provides.
Got me in on time, work was done in timely manner, price was comparatively same or better than others
I have always gotten great service from Midas. Always able to work me into the schedule in an emergency.
They got to work on my van a few minutes after I got there. Done in about 1 hours time ty.
Person who worked at the counter was friendly and informative. A part that was supposed to be there was not there yet and she explained it very well to make sure it would be done in an appropriate time frame!
Done exactly what was needed and kept in touch with me when they had questions
"You guys was truly amazing, very friendly and professional! Thank you for the work you did on my car and I will definitely be coming back! "
The store manager isn’t all that friendly. He’s very abrupt on the phone and makes it feel like you’re bothering him.
Installed a. Broken clip on the air box. Nice work.
I have been coming to this Midas for a long time. The manager is always super friendly and always remembers me. He always suggests stuff that needs done with my vehicle but is never pushy. He always works with me.
The guys there remembered me from past service. They performed the work I only wanted in a timely fashion.
I’ve been going to this Midas dealer for years. I know what to expect. The guys know me well.
Both my husband and I have been going to Steve's Midas for over 20+ years for the friendly, caring, excellent customer service.
They were friendly they did a thorough job they answered questions they explained what the codes were and what the problem was and the amount to fix it as well. The gentleman who worked on my vehicle was a very nice man he fixed my windshield wiper fluid b
They bent over backwards to get me in - located parts - made sure it was indoors since it had to stay overnight. They were great!
Always friendly and honest
I have been going to this auto shop for three years now. Every time I am greeted professionalism, efficient, and quality work. I am week informed throughout out the process of my car being worked on. I never feel over charged. I fully trust the staff and their professional opinion.
I trust this Midas location and the staff to do the right thing and have my best interest in mind.
The manager Cody was super awesome during my last visit to Midas! He knows his stuff significantly better than other mechanics I have met. My visit to Midas was much cheaper than the dealer and they did a better job. I will be coming here for my repair and
The mechanic that works on my vehicle is friendly and knowledgeable. I trust he will take care of my vehicle, and will be honest when he tells me what it needs.
"About six month ago I took my keep compass in for new shocks and a few other things . I payed about 2,400 for there service . My axel recently broke because of how rusted it was . Why would you continue to take my money knowing how bad my axel was to begin"
"The staff and service was absolutely amazing I have been to midas at different locations many of times and service was no where near as good. I had went in to get tires, shocks, oil change, antifreeze check, they replaced all that was needed and then some"
I have become a loyal customer to this shop. They are honest and professional always. I trust them always to give me the right information. I woud recommend this shop to everyone
I?ve been having my vehicles serviced here for years. Steve and his team do a quality job and are always honest and upfront with you on what maintenance needs to be done. I?ve never been pressured into getting work done and they let you know what needs at
Fantastic job. Thanks to all who helped me that day!!!
Steve and his team always do a great job.
Very thorough as usual with a friendly staff
"1st time customer & Steve, Cody & the whole crew took excellent care of me and my situation today. I can't express my gratitude for their kindness & excellent customer service. These guys went above & beyond to get the tires I needed on site and on my car"
The men at Midas at south ridge mall did absolutely amazing servicing my car and Steve and one other gentleman were so kind just talking to me while I waited for my car to be finished! Will definitely be going again when my car needs something else service
I always have great service from Steve and the guys
I received excellent service here and will be a repeat customer!
"Fast service and good quality!! Polite workers, got the work completed in a timely manner!"
Just had the radiator in my truck go out yesterday I called midas and Cody was very helpful and was able to get me in as quick as possible very helpful and did a great job getting me back on the road in a hurry definitely will be back again.
My 16 year old needed help with a tire because his jack broke and with just one phone call and short explanation Steve and his crew were able to immediately help him get the donut off and regular tire back on his vehicle. This is just one example of how S
"Steve, The work, the new struts on my old Chevy Tracker are working just fine.They really made a difference.What I want to comment on is the way all of your employees deal with customers. They make a real effort to give personalized service by using your f"
Needed some exhaust fixed on a 1995 Taurus and was pleasantly treated in every aspect. Scheduled an appointment on line and received a call a few minutes later to confirm and bring it in before the appointment. Arrived and was greeted with courtesy and an
The service received was very satisfactory. The Manager and his team was very courteous and performed the service in a reasonable time.
Manager Steve is customer friendly and is always aware of what's going on. Work is always done timely and accurately. Glad the Southside has this facility.
"Took a Prius in for some front end work. Prompt, great work.Trust them with my cars."
excellent customer service!!
"I would recommend. All was OK. Good job.Thanks, Mel"
Great outstanding job! I always received great service from this Midas. The guys are professional and knowledgeable. Makes driving my auto feel safe!
Everyone at this location is awesome. I had my car alined, oil changed and winter checked. Super great job. Everyone should come here for auto mainteanince and repairs. In my 3 years living in this town, I have never been disappointed.
Always excellent customer service and they always do a great job!
Great group of guys Excellent service. Very helpful
Steve is a great guy to work with and these folks get the job done right! The staff in general is very personable and they truly get the meaning of Service.
Excellent, fast friendly service. Explained what was wrong with the vehicle
They were quick and to-the-point same day service
"Booked my appointment online, received email confirmation promptly. I called for price and phone was answered quickly and professionally. They didn't try to sell other services although my 2007 Lexus could use it per my request. Job was done on time and I "
"Steve and Tom and the whole gang are so knowledgeable and right on the point with repairs to your car or truck, clean shop and everthing in its place.They will get you in and out in no time flat."
"All when as planned and everything seems to be OK.Thanks,Mel Pearson"
had to get a new tire last one had a nail in it
"Exceptional service every time I have visited. Caring staff that will work with solutions to keep vehicles in top condition. While waiting for services to be performed, it's easy to see they care about everyone that comes through the door or calls in. It i"
"This location is always busy, and there's a very good reason for that: happy customers. The folks that work there have always provided me with options and are open and honest about the situation (rather than focusing on making a buck or two). It's hard t"
I have dealt with Steve and his team for years. Steve was able to get my stepsons car in very quickly. Steve kept me updated and informed me of the repairs that needed to make car drivable. The inly issue/hiccup was not on Midas and they kept their promise
"They are so honest, I always am made to feel comfortable when going there. "
Excellent Service as always. Never an issue with this company. Great guys!
I would recommend Midas to anyone & everyone. I hadn't been in for a couple years but Steve greeted me by my first name upon entering the store and that was nice to know that they still remember my name. My vehicle was done same day.
The work I have Had done has been outstanding And the customer service has been excellent
excellent job. I had an 8 AM appointment and had no wait. they informed me of the problem and costs before they did the job.
New tires were purchased along with an alignment. Was pleasantly surprised it was done very quickly.
"We were traveling through Des Moines and our car was having issues. On a Saturday, there aren't many shops open with availability. The shops that were open and have space told us they wouldn't work on our vehicle because it has a closed transmission. Midas"
What a wonderful garage to have you car servicedOr fixed. I am very impressed and normally not a fan of garages. But with Midas East 14 th in Des MoinesIts all about service and fair prices.Dan is fabulous and so are the other guys at the shop
"This Midas shop has talented and skilled mechanics. They are above the rest, thorough right down to the last bolt,cap and clip. As a former union quality control person I can definitely appreciate this. Besides having careers as excellent mechanics, let's "
Great service every time I visit. You can tell they want to take care of your car vs telling you things you don?t need. Defiantly recommend.
"Transmission problem needed fixed quick. Steve Stoermer the manager was so helpful & honest, they had it fixed the same day! "
Appointment and service very fast! Friendly atmosphere!
These guys are fantastic. They got me right in and fixed my car. I have trust in their work. Bad power steering pump.
"I can say that , the last place I will ever go to is Midas. Every time I schedule online appointment for oil change they call me or email me the next morning saying that they can?t do it they busy ? That?s not my problem ! I schedule an appointment and it?"
Always great service! Great customer service!
Always great dealing with Steve and his team.
Great service. 5W-20 full synthetic and filter.
Midas has been my go-to place for years. Steve has always been very upfront and honest with me when it comes to my vehicles. Love these guys!! FYI --- LOVE LOVE LOVE driving the loaner car!!!
Great service! Fast and friendly as always
Very happy with the service I received during both of my visits at at Midas and would recommend them to my friends.
Services was very good just like always Thanks Gary
Great service. Enjoy the service
Very friendly & fast service
Excellent customer service
"Great service, great guys. Steve and his guys always get my car in and out quick and at a fair price. I've never been disappointed by them and will keep coming back. Thanks guys! "
I have taken several vehicles for many years to Steve and team and they are absolutely the best there is. They do quality work at a fair price and they have never steered me wrong. I trust their judgement. I strongly recommend you have any auto service nee
Midas S.E. 14th takes care of all our repair needs. They always give an estimate prior to the work and complete it in a timely fashion and are very professional in all they do. The shop and waiting area are always clean and well kept. Staff is very friend
"always a friendly place to do repairs,they found problem with my window and gave a est. was done on time and windowworks fine, better than going thru a dealer"
Steve is a huge asset to the company.
Wow, what outstanding service. I will return for any auto needs to this location. Steve, manager, was super helpful in explaining answers to all my questions. What a blessing when I found this location to care for all my Avalon's needs.
"Recommend this shop to all my friends! Steve, the manager, goes out of his way to help. Great group of guys who are honest and knowledgeable! Truly a place you can trust!"
never will go back there u guys are scam artists
Great job Will keep on using them for my service
Fixed my car tires did an excellent job.
"Had a custom dual exhaust put on my 1983 Ford Crown Vic. Was a terrible job, I supplied the mufflers and they supplied the tail pipes which were too small. I paid for full exhaust from manifolds out the back, he did not replace all the pipe just spliced in"
Midas at Southridge has provided me with top-notch service for over a decade. Steve Stoermer is a fantastic manager there, and always treats me fairly. He's become a good friend as a result. Couldn't recommend them more!
Steve and his crew always do excellent work and treat us very well. We are moving to the Mason City area and wish we could take them with us. If you need someone in the Des Moines area to work on your vehicle I would highly recommend giving Steve a call!
I am a single mom and Steve has respected that! The guys at Midas have taken GREAT care of my family and I! I trust their work 100%! They have never let me down! THANKS GUYS!!!