Staff are always kind, informative and courteous
Coupon I brought was accepted at this shop. Asked if they would rotate my tires as listed on the coupon. They examined and measured tire tread and recommended replacement and skip the rotation. Busy shop that day, but service completed as desired.
Scheduled an oil change and emissions test. Both were completed with a minimal amount of time (about 40 minutes). All went well with no issues. Scheduling was done to get me into the shop within a day or two of when I called, they got my truck into and started working on it upon my scheduled appointment and completed the work when expected.
Staff friendly and professional. Excellent service. They really care
Staff is always friendly and professional.Work completed as requested and recommended.
Easy in and out. Took more time to get there and home than it did for the service provided.
service done in a timely and professional manner then explanation of recommendations given
Great customer service and ease of getting service scheduled and completed
Easy, quick, explained the problem and took care of it same day
Great customer service. Trustworthy
This location always provides fast and friendly service. They always thank me for using them.
Great service, they understand people
Prices are not displayed at location, nor are the prices communicated prior to the appointment. I believe if prices were displayed or communicated, it may discourage customers.
friendly, competent staff
I've been going to Midas for years now and they've always been super helpful with my car. Friendly workers and good prices. I feel at ease walking in there.
There has never been an issue having my vehicles serviced at this Midas is all the years I have been coming here. Never!
The service that I required was done in a professional, efficient manner
I have been a customer here for many years and always the staff and technicians have been the best in explaining all that is needed and not needed in servicing my car so that it is safe for me to drive! I will not take my vehicle to any other service station.
Honored my appt time. Didn’t have to wait. Service took as long as expected.
The staff are always friendly and professional. They make you feel like you areca valued customer and aim to please. They’re honest and trustworthy.
Jacqui runs a great business. Everyone is friendly and attentive and work is done quickly.
Office staff friendly and efficient. Inspection done quickly.
Everyone is efficient, knowledgeable, friendly and helpful. Prices are reasonable.
Very professional interaction.
This place has great for all the years I’ve been coming there.
The staff are all highly professional, respectful and knowledgeable.
It's always very easy to make an appointment.
Tony knew what my problem was and was able to get it fixed earlier than expected.
The service is great and the associates are very nice and helpful.
Midas always does what they say they’ll do. Very professional and thorough. Very pleasant and helpful. Jackie is an asset.
They did job in timely manner
I made the appointment and it was done in a reasonable time
Staff are more like a family business than corporate. Very quick scheduling during the holiday actually appreciated business unlike other shops that seemed bothered and wouldn't see for weeks
Friendly and thorough service by staff. I always go to this Midas location for any service or repair work that I need.
Great service and knowledge
Jacqui and crew are knowledgeable, courteous and friendly. They take the time to explain procedures.
Your staff is efficient and charges are considerably less than car dealership.
Friendly atmosphere no issues great communication.
They are very accommodating and professional. Set up my appointment a couple weeks in advance, checked in the day before dropping off my truck , they had my tires on site and paper work ready for my early drop off.. very impressed with the communication and prompt service.. will definitely buy my tires from them again without hesitation..
They are always honest and thorough. I appreciate their explanations, trustworthiness, and workmanship. I have trusted them for over 30 years.
Excellent customer service, problems thoroughly explained and excellent assistance with the courtesy vehicle as well
Honest communication, customer friendly
Service was quick and well done, staff was very friendly and helpful, place was very clean.
How often do you hear that one looks forward to getting car serviced? Have complete confidence that vehicles will get highest professional care and the staff is superlative. Been a customer for more than 10 years and recommend without reservation
Keep up the excellent work
Emergency trip but unable to drive car (brake problem). They took it in immediately, diagnosed the problem, quoted the cost and fixed the car…all within a a little over an hour!
I was told that I needed a completely new engine even though there’s only 56,000 miles on it and it was going to be a $12,000 jobI brought my car to a garage that specializes in engines and it was fixed in two days for $300.I am extremely disappointed in the information they gave me and the fact that I had to call every couple days to get an update on my car. I never once got a call directly from them without me having to call first and every time he just kept saying we don’t know what’s wrong with it. We think it’s going to need a new engine
Everyone very polite. Inspection done in the time I was told.
Always friendly. I was in and out in about 15 minutes.
The experience could not have been better
Service was fantastic, staff was great
I scheduled my appointment in person two days prior for both an oil change & tire rotation. On the day I arrived for the appointment 8/24 @ 3pm, I was told by the woman at the front desk that I only scheduled an oil change. I explained I was in 2 days prior & spoke to her directly & she scheduled the appointment. The problem I had as a customer is that she rolled her eyes at me then when another female service manager walked by she rolled her eyes again while we were talking. She was rude and when I asked at the end if it is confirmed that I will get both services addressed, she grabbed the receipt/vehicle report and showed it to me by aggressively putting it in front of my face a foot away and pointing aggressively with here other finger. Upon my return to pay & pick up the vehicle, she was rude again by being short and rudely & sarcastically saying “thank you for your business today” without looks at me. I worked in retail for over 10 years in my life in a management role. This is not someone I would want caring for my customers & representing my business.
I wish the tent was still out in the parking lot with the chairs because I don't sit inside with other people while I'm waiting for my car. Covid isn't over with yet. The picnic table is rotting away.
Services I wanted, people were nice, price was fair.
Whenever I bring a vehicle to them there are zero issues. Always a great experience.
Fixed a flat tire within an hour-surprised!
Have been going to this Midas for years. Always have been happy with the service and the people working there.
good communication and good service
I needed to get my car repaired and felt the costs were way higher than expected. If i was able to drive a little distance i know the repair would have saved me a bit if i was able to get to my old service station mechanic from where i moved from. The Midas shop personnel were accommodating but repair pricing is high.
Very friendly.They never try to up sell.They work quickly to get you in and out.
busy time it felt rushed and not informed of serve time and what is to be detail in the service
Customer service is outstanding.
Service took longer than expected even with an appointment!
I actually brought my car in a day earlier and they still took me in and completed the work
Friendly affordable and reliable.
Always friendly and professional! Will definitely return!
Very friendly staff and very quick service!
Jacqui and her crew have always performed 110% when servicing my vehicles. A great experience from the time you walk in the door until you leave in your vehicle. KUDOS to the entire Midas Team.
The staff is wonderful, and I will start going for oil changes/etc moving forward.
Everyone is friendly and nice and are truthful
Pleasant atmosphere, attentive to customers, fair pricing
Great place people know what they are doing
Jacqui and her staff at the Westbrook CT center are total professionals, knowledgeable, polite and customer oriented.
All elements of the service went smoothly. Scheduling, drop off, estimate, installation. No problems at all.
My problem was solved, and my car was returned within one day. I was giving a loaner which made the whole experience easy for me.
very friendly, professional staff. Very quick turnaround.
Quick and efficient. Very friendly.
Staff is friendly and knowledgeable
Associates at the Westbrook CT location are extremely friendly and go above and beyond to make the service experience a good one. They also expressed their gratitude for my business. I have gone there for many years and will continue to do so.
I stopped in to schedule an emissions test and the nice woman said she could take my car right then-super convenient
The employees and manager treat you very well, like you are really important to them. They are super professional, respectful, knowledgeable.
Courteous staff, professional, quick as I waited
Great people great service
Every interaction I have had with this Midas Shop has been OUTSTANDING! Every employee is upbeat, customer friendly and HONEST. They were recommended by family when we moved to the area and we have sent everyone we know to them.
Took 18 minutes to do my oil change
Great service, clean facility, and convenient location.
Great service and the feeling of trust
This Midas location was recommended to me. They could not say enough nice things about the manager Jackie. I have since used them three times. The customer service, service and ease is amazing. So kind. Easy scheduling and great communication.
Great customer service. Friendly atmosphere. Good prices and great communication.
They always do a good job at low price
Very professional, Very honest and All the people at Midas are so helpful!
Service was quick and explained completely.
Staff very friendly and the waiting room is clean .
The people at this Midas location are terrific, very friendly, knowledgeable, and helpfuñ. The customer service is excellent. Jackie is especially wonderful.
They were very personable. When I asked for a tire quote, they were more than happy to provide me one, which also happened to be the lowest price in the area.
Good staff, timely service, free coffee, clean waiting area, rest room available
Had to have emissions testing, I only wish I could have made an appointment but wait time was not bad
Timely. efficient, and courteous.
Great communication, service and response time.
Been useing the facility for several years it is very well run I would not go anywhere else
Everyone is friendly and courteous
Staff was professional, friendly, and clear about work being done. Women at front desk and back office were clear on everything. Thanked me for my business!
Clearly marked areas in which to park for my emissions inspection. I brought both of my cars in, one yesterday and one today. Same great efficiency and service both times. Been a customers for 2 decades.
The crew in the Westbrook CT location are outstanding! I’ve never had a problem with service. Jacqui and the wonderful mechanics go above & beyond!
We love this location. Always very friendly, knowledgeable and honest. Don’t know what we’d do without them!
Everyone at this location was attentive and competent.
Friendly , fast and efficient service
Very pleasant check in and service done quickly as promised.
Staff is friendly and helpful
Jackie the individual in Charge is Excellent in her knowledge of what's wrong with my vehicle and communicates it so I understand what she's stating so I Make a good decision, not a duh I guess so. Communication is essential in running a BusinessBruce
Great communication and honest service
Staff is always professional and friendly. Explanations of services are clear.
Quickly dealt with finding and fixing my flat tire
Very professional personal at this MidasShould be thankful you have such a good staff
Fast, friendly, and professional service.
Jackie and her team at the Westbrook CT location are always friendly, welcoming and completely professional. After years of being their customer, I can say that I wouldn't take my car to anyone else now.
Fastest oul change ever! Front desk staff very friendly too.
Front desk woman very helpful and cheerful
Been a customer for years...always honest and efficient service
The owner is great, and has great people
I enjoyed the desk personnel as well as the technician who explained things to me.
I suspect a vehicle I had been bringing in for oil changes was not being lubed. I'm not confident that the vehicle I'm bringing now is.
Everyone at this location is friendly and knowledgeable. They stand behind their work and are dedicated to excellent customer service.
Always professional, courteous, and friendly. They have been servicing my vehicles for several years.
My vehicle broke down and I had it towed to Midas. I forgot to call ahead and tell them the car was being towed there, but they were able to take the car right in when we got there.
This Midas location is managed extremely well. Employees are friendly, knowledgeable, reliable. Top level service here! Very trustworthy, which is so important when you decide what businesses to patronize.
They are simply the best.Very clean and professional and explain things very clearly.They have a nice outside covered area to wait.I have used them for many things and am always very satisfied.
I think midas is over priced. I got a quote for replacing a oil pan that was noted as rusting..$1700. I went on line and saw the avg time to replace an oil pan was 3 hours pluse parts. I my search I also saw the avg cost for that servic was around $700 I went to a local garage and got a price of $965. Dah...
That has been my usual experience in general.
Professional service provided in a timely way and at a reasonable price
Had 4 tires put on car.Quote said complimentary alignment Ct.When car was do I got billed 129 dollars for a alignment no one told me that the car needed a alignment.not very happy
Everything was communicated clearly, and my vehicle was serviced promptly and thoroughly; This Midas is my location of choice for any auto needs. It’s simply the best, and always reliable and friendly.
Staff is very friendly, they did what was asked, no up selling!
They always are 100% in how they service my vehicles.
Overall the experience was great! Thank you
We’ve been going to this Midas for years because customer service is excellent. Jacqui and Jeff know their stuff and they are honest and trustworthy. Tricia also is great. We feel we will not be ripped off here. We have referred lots of people to use this Midas location and we are loyal customers. That’s what happens when you provide their kind of service!
I’ve been a repeat customer for several years. Jackie runs her business in a way that’s professional with friendly and knowledgeable staff.
My husband and I love Jackie. She is so friendly and knowledgeable. It is a pleasure to work with her. We would not go any where else.Tama B. & Brian C.
Jackie runs a tight shipBeen going there for many yearsThey can fix anything
Front desk is friendly, professional and well run. Bay technicians work nonstop. My car’s interior is always left clean.
Staff and particularly the manager are very knowledgable, professional and accommodating. I have been going to this service location for years because of these factors.
Staff has always been friendly and helpful, Time spent has usually been less then stated which is always a nice surprise.
Very efficient, Very Nice personnel, Finished work when they said they would. Just an overall good experience
Friendliness and professionalism of the staff. I thought the price that I paid for the service I received was great.
Have gone to that Midas for many years. Always great service and friendly people.
Carmella and Jackie and Tony accomodate my husband and me, who are handicapped, in every way possible. But it is their cheerful friendliness that helps us the most--and flawless car service. It's so fine that they know that we love our car.
I have been a customer for at least 10 years.Everyone there is very professiinal .
Always friendly, reasonable price, and don’t push other add on repairs
Tony and Carmella were very helpful.
I am very satisfied with Midas service. They are very professional and friendly too!
This Midas location has a great manager .
I have never had a bad experience with this Midas. From the time you are greeted on entry to getting into your vehicle. Never an issue.
They took my car in when it was convenient for me and finished the work on it in a timely fashion
Like the waiting tent outside because of covid
The westbrook CT team is always pleasant and explain things clearly. The front office team makes you feel welcome when you wait.
Honest people and great work
Long time customer. we have older cars. Like to have use of a loaner when my car is in for service. This took about a 10 calendar days because one part did not work as it should and it was returned.
Jacqui is highly competent & professional. I trust her completely. She is constantly on the move, checking in with her staff & welcoming customers. She keeps customers updated on car repairs.
Appointment was easy to make and drop off system works well. Have been going to this Midas for many years.
Jackie and the crew have never been less than 100% in how they take care of my needs. KUDOS to all.
We are loyal customers to this Midas shop because the managers and employees care so much about customer service and the job they do. They are honest, professional, courteous. They work hard to make customers happy!
I bought tires from this station and they have changed out my winter to summertime tires. I was given a discount on the service because I bought their tires. Also the service rep was extremely patient with a difficult client ahead of me. I was impressed with how she handled the customer with respect. I highly trust this Midas they have worked on my cars for over 20 years.
I have used Midas service for more than 15 years & have always found a friendly environment, knowledgeable staff & detailed explanations about the work done on my car.
Staff is friendly and courteous. Costs are much more reasonable than that at a dealership. I depend upon my car for my work traveling over 40,000 miles a year. I feel that the Midas staff give me always there a professional opinion on any work that needs to be done keeping me safe
Total professional, friendly, knowledgeable staff. Felt extremely comfortable and secure my vehicle was in the very best hands. What can usually be a trying experience was a welcome one at Midas.
Everyone at this location is so friendly, courteous, and professional. Beyond that, they treat us like family and take care of our vehicles the same as they would their own. I'm always happy with the service; I come to this location instead of going to the dealer because Jacqui and her team are fair, honest, and just the best at what they do!
My car broke down the other day. I had to have it towed to Midas. Talked with Tony on the phone he explained what would be done. By the the I got out of work get stuff out of Tony had addressed and fixed problem. A fantastic place for auto repairs.
Everyone is always very friendly and helpful, especially Jackie who is just amazing!
Jackie and the crew outperform on everyone of my visits. KUDOS to them all.
Quick and easy emissions test. Lady at front desk was real sweet, friendly and professional. I also enjoyed her Easter decor.
Jackie is amazing. She gets to know her customers on a personal level is the main reason we bring our cars in for service. She truly understands the meaning of treating your customers like family and is a true asset to the Midas company.
Jacqui, the manager, Carmella, and Tony [the mechanic] are like family, to everyone who enters.My husband and I have become handicapped--the Midas crew cares for us in both physical and heart-felt ways, they are so caring and considerate.They should run the country.
Great service, friendly staff, competent
professional, courteous, prompt service
It was easy to schedule- got a courtesy car while mine was being worked on. Only concern always is labor costs - they are high. I love the group in Westbrook CT and trust they will steer me in the right direction.
Already wrote a review. Thanks Sandy
This Midas shop has proven themselves consistently on professionalism, competence, incredible service & friendliness for the past 15 years since our first date of service when we moved to CT from out of state. We don't bring our vehicles anywhere else it's something Midas of Westbrook tells us they can't do & then they give us trusted referrals elsewhere (ie transmission work). They are always friendly & in my experience have always done any & everything possible to make us happy/meet our needs.
Friendly employees.Expert service.Reasonable prices.
I been coming here for service for a while. This place is very reliable people are friendly they do great work. I Trust them! I will be back IAlways tell people to come to hear! Very Dependable Thank you!
Took me in right away. My car was done on time. Staff is friendly and communicates problems with my car to me in a manner that I can understand
The staff and mechanics there are always very happy, friendly, courteous. They know me by name take all of my concerns with my vehicle very seriously. They have never steered me wrong. It is actually a pleasure to go get my car serviced, whether there is something wrong with it or not.
Jackie and her staff always professional when I am in for service. KUDOS for great service.
"Jacqui and her experienced crew are always on spot with their honesty, service and taking over the complete need. Always super friendly no matter what, they are always willing to work hand in hand with the customer, so all are completely satisfied. From a "
It's always a pleasure to come to Midas in Westbrook. No muss or fuss and excellent service!! Love the crew!!
"Always good folks to help out with our cars..excellent ,good listener, and always clean and safe placethank you"
Friendly and got me in fast!
"The staff was very courteous when I made an appointment prior to my visit. When I arrived staff was professional and courteous. They took my vehicle right in, gave me an estimated time for completion, kept me updated via text of process as well recommendat"
"I have been going to Midas in Westbrook for years and have always received excellent support. Their prices are competitive and they let you know what your car needs, when it needs it, etc. They do not pressure you into getting service you do not need and"
Had my emissions test done today at the Westbrook Midas. No appt. was necessary and I was done in less than 10 minutes. They even put air in my tires for me. Excellent customer service.
All the employees were super friendly. Took car in for emissions testing and was in and out within 15 minutes.
As always, THE SERVICE AND TREATMENT i RECEIVED AT Midas in Westbrook was superb. The job was done efficiently, at a reasonable price and I was treated like an old friend! I will recommend the service there to anyone and everyone!
I have been a loyal customer at this Midas location (Westbrook, CT) for 25+ years. I always get excellent and fair service from highly trained and certified professionals. Excellent management makes it all happen.
Excellent service at fair price
We went for a simple check for low tires and a windshield wiper. They treated us like royalty! Will recommend them to anyone and everyone!
"While my service was great as always, this store?s mask policy needs to be re-evaluated. While I?m am not against the mask policy itself, I am extremely aggravated that a person is not allowed to consume a beverage while inside the building. I work at the "
They went t above and beyond to help me. Fantastic!!
Came in for testing. Immediate 1 2 3 in and out. Very friendly.Nice welcome. Good job!
Ive been going to this Midas for many years now and have always found the staff to be friendly and courteous and the work always completed in an efficient and timely way.
I called Monday night at 4:10 asked if they could look at fight front tire that was loosing air they close at 5:00 and was busy she said bring it in. They ended up replacing the tire valve on tire and was done in 15 mins . That?s how you run a business. Gr
I called at 4:10 on Monday to have a tire repaired on my wife?s Honda they were busy and close to closing . She said bring it in and I did . They replaced the tire valve in 10 mins . That?s how you run a business. Great place
Service was great. Price seems very reasonable.
The team at Midas consistently provides honest service (no surprises). They are very thorough ands courteous.
Good place for inspection
"My husband and I have been using Westbrook Midas for years! Jackie the Manager there is great! Accommodating, helpful and full of life. She makes your visit there a great experience. I use to take my car to the dealership and they would always find somethi"
Took us very quickly without an appointment.
Great service, people as well as so clean!!
Excellent, efficient and friendly service. In and out in ~15 minutes.
Outside area to wait. Everyone wore masks.Fast. Cheerful and polite employees. Person came out to explain what was done.
"I was very happy with the best service for my Saab. Also the customer service was outstanding. The technician Tony loves Saabs and knows them very well which makes my decision very easy. Then with the pandemic, I live close by Tony dropped off my car to me"
I was very pleased with the service & the staff. I was not kept waiting at all. The staff were very nice & helpful!
You have always done a good job for me. Thank you for your wonderful work. Hope that the covid19 Virus will be gone........for ever. Five stars for sure!!!
"I own a 2005 Mercedes Benz SLK55 AMG with about 74,000 miles. I?ve only owned it for a year. It?s a very complex car, way beyond my feeble brain, but with a 350* page manual, I?m learning... I have taken it to my closest M-B dealer (25 miles) for service, "
"Always a pleasure to visit Midas in Westbrook, especially when I wish it wasn't necessary. Never a long wait, always a friendly waiting room.Ted Nelson"
Every one there is helpful and the work is always done right.
"I wrote a bad review the other day believing I was fooled, when an honest mistake occurred. The owner Jeff called me personally and apologized, and had nothing but praise for his employees and company. I was quick in my judgement, mistakes happen! But it "
"Had my oil changed here in my wife?s car before a trip. Usually changed at another local shop, who dates their Napa filters. Paid for an oil change and Midas didn?t even change the filter! I just had an oil change at my local shop, and their dated filter w"
Great service and product all delivered with a smile
A place that you know will be honest with you and works with integrity. Very friendly and welcoming.
overall very nice job and professional environment.I was treated very well by employees
"Efficient, friendly, and recommends only what you need. Love that the manager is a woman and knowlegible"
Courteous and Competent - helped me submit a refund coupon that was a nice surprise
It?s alwasy a pleasure to stop in at your place of business. Love going there for any work to be done ?
Get service in a timely manner
Always great service with a personal touch.Thank You Westbrook Midas!!!!!Ted
"Diagnosed my problem, came up with an exact price to fix it. Did it quickly and well. Very capable people work there - from the customer service team to the technicians - Jeff the owner should be very proud of his whole team. Always trustworthy."
Emissions was fast and convient
Repair to tire was carried out in a timely fashion! Was very satisfied!
"Professional , courteous, and friendly. Have used more than a few times for various reasons. "
Would return in future. Will tell people Westbrook location very good to have vehicle serviced..
I wish more information about what tech may see is given to me.
"The crew at Midas provide superior mechanical services at reasonable prices. Five stars isn't enough, Ten stars to Jackie and the crew."
Great service - would not take my car anywhere else
"I had my 2011 Mercedes GLK 350 brakes done with new LIFETIME WARRANTY pads, 4 rotors resurfaced, and brake fluid flush and fill all quoted for about $400 less than the dealership quoted. Plus, I had $60 in coupons from the Midas website making it significa"
The soft tire problem was found and repaired quickly while I waited. Thank goodness a new tire was not needed. Thank you so much!
Love Jackie shes so knowledgeable
Great work done on my car.
Jacqui manages an exceptional crew of talented mechanics. Midas of Westbrook rocks! Wouldn?t go anywhere else.
"Emission testing, most important is the way they treat my car or truck, second time is always a factor, both were very good.Thanks"
I have been bringing my vehicles to MIDAS in Westbrook CT since shortly after moving to the shoreline. After trying a few shops in the area and not being satisfied I went to MIDAS and have been with them since then (over 20 years). They let me know what
The price advertised and quoted doesn?t include the oil filter so my bill was higher than quoted. That is deceptive. My dealer charges less.
Awesome place. Thanks so much.
Midas in Westbrook is the greatest auto service center I have ever had work my cars. They have worked on my last 6 cars. I will never switch.
"You have always been honest, straight-forward, skilled, efficient and fair priced."
Quick and easy but be sure to make an appointment! Walk-ins are hard to get.
"The very best service, caring and fantastic mechanics, especially Jackie."
"As always a very professional and courteous staff, with work one in a very timely fashion."
Excellent service and friendliness.
Excellent customer service and skilled technicians every time!
"Fast, professional and polite!"
1st time ever that I used received service from a place other than my family's establishment. Couldn't be happier. Trust them 100%
SO my mom had her oil changed and tires rotated they said she needed brakes immediately they were very bad they quoted her $700 without rotors that would be extra if it needed them I ordered rotors and pads from RockAuto for $58 with shipping took the car
Very friendly and trustworthy
Always friendly and most professional with excellent all around service.
"We started bringing our vehicles to Midas Westbrook in 1999 and have never found it necessary to go anywhere else. We've had eight different cars and pickup trucks over the years and all of them have needed service, sometimes routine, sometimes extensive. "
The entire staff at Midas Westbrook is the best.
I?ve to Midas for the past couple of Years. The service is excellent. The staff at the front desk friendly and professional. The people in the garage also friendly and professional. I recommend Midas to all.
new owner of my ram 1500, good truck
RECENTLY MOVED TO THE AREA AND WAS HESITANT TO TRY A NEW GARAGE. CAN'T SAY ENOUGH ABOUT THE STAFF OR THE SERVICE. VERY FAIRLY PRICED AND EXTREMELY COMPETANT.
"Always polite, on time completion. Work done well. Going here 5plus years with all of our vehicles"
"Always does an excellent job on the repairs that need to be done, inspects everything else, and let's you know what you may want to keep an eye on. "
I was very pleased with my experience at this shop with my Saab. Jeff is most accommodating and tech Tony(Saab knowledge) was awesome. Thanks for the rides as well.
Very friendly and has nice waiting area to hang out in while they get it done.
Efficient service, too early to tell how the muffler will hold up. This is the third time replacing it.
Car has failed emissions and Midas explained to me what had to be done to fix the problem. They Located the leak and fixed it promptly. The price was a lot lower than other repair shops. I was very satisfied with customer service.
They did a good job on this.
I had brake and backup light issues which were quickly resolved by the Midas technician The price was very fair.
"Organized , beyond fair, excellent workmanship, and communicate clearly with updates......perfect place to have your car serviced."
QUICK! EFFICIENT AND OUT WITHIN 10 MIN
All of the people I have spoken to at this Midas location have been very helpful and pleasant. I trust them to make my car safe to drive.
"The service was friendly, courteous, professional and timely"
great service and hardly any wait time
"I trust this service station, led by Jacqui, to take care of my car. Dependable and well priced. "
Always friendly making sure all gets comfortable and is happy when leaving
"Absolutely YES. They have performed excellent service for our cars over many decades. They not only find discover the problems a car may have, but also are absolutely honest about the remedies and the projected costs.We would not go anywhere else."
"Great service, as always."
I came in because of a concern about my brakes. I've had a good experience with Midas in the past. I found the same reassuring approach at the Westbrook shop. I was shown the problem and was explained the suggested solution. I was not pressured to act.
"left my car over the weekend without prior notice - my problem was diagnosed, the plan to rectify my problem and the price to do the work was given to me - the work was completed in a timely manner - completely satisfied"
Always good at Midas Westbrook ct
"By far, the shop on the shoreline."
"Very pleased with Brakes, Tires and extras, all completed efficiently and with the friendly and courteous service characteristic of this shop."