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Midas memphis is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
your neighborhood midas
Midas stores are owned and operated by families in your community dedicated to providing high quality
auto repair service at a fair price. And their work is backed by our famous Midas guarantee* Whether
you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
*See store for applicability and limited guarantee terms
Always Take Care of Me This Midas always takes care of me and gets me taken care of same day. I love that they accept the Snap finance, which gives financing to those of us whose credit is not so good. Dakota the manager is so knowledgeable and professional. He will make sure you are taken care of. I will always come here for my car servicing needs.
- Rachel W.
Either overcharged or overpriced Hi, thank you for asking for feedback. I hardly ever respond to these but I felt a need to this time. Most of my career was as a retail manager so I consider myself an expert in customer service. I was first in line on 4/13 to get two brake pads replaced on my Toyota Rav4. I now drive parts for Midas using my car and maintenance is crucial. The GM Dakota was very professional and friendly with easy conversation. I have no issues at all with him as it is hard to actually get genuine friendly talk now.
My issue is with how much I was charged. As was determined, I needed two front disc pads. We decided to go ahead and replace the back ones as well. Working with NAPA, I knew the retail was @ $32 for the pair * $64 for all 4 (NAPA retail). Your charge for all 4 $136. I know things get marked up in the 4 walls of retail but wow. Secondly, I walked across the street for coffee and noticed my car was done almost one hour later. Invoice print was 9:05 (pd). I was charged $128 labor for front, $138 for back for a total of $266 total labor. ($266/hr your current labor rate for very simple, easy to get to, brakes?).
Grand total for all services for 4 brake pads for a 2016 Toyota Rav4 ... $442.89 - one hour of work.
I was in a hurry that day and did not have time to debate the charges but I feel I paid too much and at this point could not recommend Midas as a whole if these are your rates.
GM - Dakota Harden
- Darin H.
Somewhat ok experience I didn't get serviced at the schedule appointment time that was stated at 11:30am . Was there until almost 3pm for an oil change. I do understand that it was busy but what are scheduling appointments for if you are not seen at the time as scheduled. Luckily I didnt have to go back to work.
- Alfonzo S.
Midas Very satisfied.
1. Seen on time (Very important)
2. Manager and staff were very polite and professional.
4. Service was exceptional.
- Barbara S.
Dakota Harden Dakota Harden offers excellent service for each visit to Midas! He recognizes me by name over the phone and is always prompt, helpful, and courteous. He gives reassurance whenever I call that he can take care of whatever car issue I may be dealing with. And does not upsell! Love the peace of mind and feel in great hands with him and the Midas team at Brookhaven!
- Lea H.
Very disrespectful crew! The work there is very perfect I am in and out at a reasonable time, however the last crew was very impolite and disrespectful they talked about the car that I was driving and made fun of the things I had in the car and messing with stuff that had nothing to do with the job I came there for them to do! Previous Crews at this particular location, was very knowledgeable , friendly and extremely helpful and offered great ideas without spending a lot of money. The management on shift that day I have no complaints against him because he's very friendly just the former crew this is not a letter of complaint because I have gotten this before the only thing I have given was a 5-star rating unfortunately I couldn't do that this time which is why I gave a 3-star rating Midas he is a great Car Care company and I will return should I have any problems with my car because you guys know exactly what you are doing the crew that was there January 1st should tighten up and give respect or the next letter will be a letter of complaint and I will have names to go with it! Other than that it's a great place????
- Ernest H.
Dakota is awesome, great experience Excellent customer service
- Virginia T.
Oil service upsale The oil service was great and I appreciate being let know about my front brakes but 300 dollars (discounted from 350 dollars) for a front brake job is rediculous!!!
- Mike R.
Tire check They fixed my low tire pressure in as little as 5 min! No charge! Thanks Midas!
- Lauren C.
ONE Stop Shop I came in for just an oil change, but with an overall inspection, I got my brakes done, and a wheel alignment(which I knew was needed). Thanks to Dakota, staff, and technicians for their fast and friendly service.
- Kathy M.
Awesome!! Great Customer Service!!
- Nicole H.
Very good Carnetha p
- Carnetha P.
? Carnetha p.
- Carnetha P.
Oil change Excellent service. Very prompt.
- Ken A.
Service Midas did a wonderful job my car drives so smooth now and I will recommend them to family and friends.
- Yumekia R.
Great service Great people and very professional
- Tom D.
good job! They did a good job in servicing my car in a timely manner, but the cost was more than i expected
- Mary W.
Service manager the best honest ...fast...good price. Not like your regular big box store
- Cal M.
Midas The best services in Memphis poeple friendly and professional and love the coffee..
- Tony H.
Great Job Came in for an oil change and they did great and did a timely job
- Jonah K.
Great staff & service! Great service. In and out, less than an hour, on a very busy Saturday. Staff was pleasant and professional.
- M C.
Tune up I came in under the expression from the store manager Chad that my tune was to cost a certain amount and would be done in an hour which turned into a three hour ordeal. I paid the extra charge with the expectation that my car would running properly however it ran worse returned the car Chaf told me that I needed another part which was a blatant lie the technician left two wires loose. I’m not sure if this was done because I was a woman or because I am black but either way I was very disappointed.
- Dana G.
Great Service Always great service here!
- Joe G.
Best customer service in Memphis Come in and ask for katie she is awesome and you will receive the best customer service and will definitely come back no waiting at all.
- Meagan G.
Appointment? Tuesday morning I called to make an appointment and was told they would call me back. While out running errands 4 hours later, I stopped by to make the appointment as they had not called back. I arrived for the 9:00 am appointment on Wednesday and they were busy. I waited until 10:00 am before my car was on the lift. Why make appointments if they are meaningless? I was behind my planned schedule for the rest of the morning.
- Ellen L.
Great service! Everyone here is friendly, courteous, and experienced! They'll get the job done efficiently and make you feel very welcome as a customer.
- Ben D.
Great service The service was great. The shop was really busy but the technicians were able to fit me in and the wait time was less than expected.
- Adam K.
5 🌟🌠 Grea55t
- Linwood J.
Exceeding expectations The staff at this Midas are excellent whenever I bring one of my cars in. Courteous, friendly, and efficient. I was told there would be an hour wait for my oil change because I was behind another car, but the tech saw that I was waiting for the work and decided to do them simultaneously, reducing my wait to about 20 minutes! He was also very courteous and chatted with me about my car when he brought it around. Keep up the great work and I'll keep coming back!
- Thomas S.
An Honest Shop I had a tire leaking air. Did they try to sell me a new tire? No! They found a ***** in it and patched it. Also my dealership had said there was a leak in the timing chain tensioner that needed repair ASAP. The Midas mechanic advised that it was only a slight leak and could be watched and possibly repaired in future.
- Teresa C.
Get me back on the road It is very important to us at Carpet Spectrum to get out trucks back on the road as fasr as possable and Midas has shown us they are up to the task. We have sent trucks in to them several times lately and they have gotten us back on the road in a very timely fashion.
- Bill B.
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Join the Midas team at 798 Brookhaven Circle, Memphis, TN, 38117
Build your future with a leader in the automotive services industry...Midas.
Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1700 franchised and company-owned Midas locations in the United States and Canada.
Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect... every time they visit us.
Positions at Midas
Assistant Shop Manager
Auto Shop Manager
Customer Service Representative
General Service Technician
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Thank you for your interest in Midas. We will review your skills and experience and will contact you if your background matches the available position. If there is not a fit at this time, we will keep your information on file for any future openings. Please Note: This employment opportunity may be with an affiliate of Midas International Corporation or it may be with an independent owner and operator of a Midas shop.
Midas Management at 798 Brookhaven Circle Memphis, TN 38117.