Robert greeted me professionally and recommended I bring the vehicle in for diagnosis. Called me back and explained the issues causing problems along with a cost estimate. He also advise when job will be completed.
Ease of making an appointment. Getting job done in a day.
The manager had the same car as I did and was very thorough in detailing his own personal experiences and what to look out for which I very much appreciated. We scheduled the appointment earlier in the week and the service was completed in only a couple of hours. Very quick turnaround! I also was very happy with the discount/rebate provided for scheduling our next service. Will be back in a few weeks for oil change and maintenance.
They got me right in and took care of the oil change. The only improvement I would like to see is scheduling the appointment online instead of having to call in.
Ed was very professional and efficient.thanks for hiring and employing trustworthy people
Because this Midas location no longer uses regular oil for oil changes, only synthetic or High Mileage blend, which has increased the cost of my oil changes two-fold and my old truck runs significantly better with the regular oil. Since switching me to synthetic my truck leaks oil more often. This is prompting me to shop for other service at a different location
Able to source parts and complete the repairs on my vehicle is a very short timeframe. Pricing was reasonable and the service representatives were knowledgeable and friendly.
All is good. I have going to this Issaquah location for many years and multiple cars. Keep it up
Was going to stay during repair but after a short time of observing the repairman and talking with the manager welt fine about leaving it there. Then left and went home for them to call me. They still finish about an hour ahead of schedule. Hurry!!!! Good job too . Thanks Guys I will recommend you to my friends
Showed up at 2PM to perform diagnostics on my Check Engine, got me in immediately, and had me out the door at 4:30PM. Amazing Service!!!!
Emergency. Was able to fit us in. Fair price. Very quick service. Plus, the team is really nice and easy to work with - clear communication and expectations.
Always answers phone when calling to schedule an appointment with friendly professional reception and welcomed me when I dropped off and p/u after service. Also very honest and willing to work on my older vehicle.
they were able to get in for an assessment re my radiator problem.Go the problem solved in less than 2 days and on budget.
Very professional service and honest work !
Friendly people at the store
I would love to visit again
Very helpful staff, went the extra mile to get me back on the road. Thank you!!
Staff was very friendly and helpful, in spite of the power being out in the area at the time. I had a dead battery and they quickly checked the battery and alternator, replaced the battery, and even sourced a battery harness that would work when we discovered that mine was broken. And they took a test drive to make sure everything was working properly with the new battery. I felt well taken care of.
Robert was thoughtful and helpful in mentioning the service and the types of tire needed for my Toyota, and helped put in the spare tire in the trunk. He is a hands on manager - kudos!
Fantastic price, great hours/availability, very quick & easy process, no pressure/up-selling.
The appointment was easy to schedule, and the price was reasonable. My tire arrived within a day. The installation was quick.
Friendly and competent staff. Excellent services and customer service.
I didn't get the name of the front desk guy but he was really friendly and seemed really knowledgeable.
Great communication and fast service. Super friendly - I had a fantastic experience overall.
Ed and his staff were very friendly. Service was on-time and didn't take terribly long. Scheduling on the phone was fast / easy. Would prefer the option to schedule on-line - like actually schedule (not just put in a request and find out later if you got your request).
Excellent service, you’re folks at Issaquah Midas always take great care of me
Robert providing outstanding service and insight. I would trust him with any repairs in the future.
ConfidenceHonest informationFair treatment
The overall customer service is delightful and the workmanship highly professional each time I’ve visited.
I had the catalytic converter replaced everything was good all but the welding on The new exhaust pipe was not the best weld.
Friendly professional experience
The car broke down the night before. After 4+ hours waiting for a tow to Midas, we needed an expedited diagnosis to plan our next steps and Midas facilitated that.
I appreciate the honesty of the Midas-Issaquah employees. I also appreciate that they do not "talk down" to me as a female. And they're always friendly!
Last Thursday I was bringing my wife to a medical appointment in Issaquah. While traveling in the HOV lane on I-90 i ran over an object which ripped the undercover of the engine which caused it to drag on the pavement. After going to a number of auto repai
"I found myself in the area with a flat tire, and I couldn?t ask for better customer service. They fit me in right away, patched my severely damaged tire, and I was able to make it home safely. I really wasn?t familiar with them, but I will definitely ret"
"On point with customer service, keeps you informed with updates and prices "
They were great. The staff there is so courteous, funny and professional. They showed me what would be done and I didn't have any surprises on the price. Thank you for such great service
Gave appointment for same day repair. Gave estimate on the phone. Provided quote within 10% of estimate.Showed me the area that needed repair and explained how repair would be completed. Finished the repair slightly earlier than promised. After three weeks
"Midas of Issaquah ordered the new tires one day and put them on the next with competence. Though its cost was 10% more than Costco, its timeliness was great."
Quality work at affordable prices and excellent customer service. Thank you Issaquah team Midas
Nice folks. Seemed to do a good job. Didn't do more work than necessary - let me know how much life I had left in brakes & tires.
Brought my older Honda in for routine oil change and fluid check by appointment and was greeted promptly and friendly. Appointment completed in a timely manner and luckily everything checked out okay.
I don't know a lot about cars so finding a shop I can trust has always been a high priority for me. I started using Midas about 3 years ago for oil changes and performing an overall maintenance check of my vehicle. Even though I don't know a lot about car
Real friendly price was right and work done fast
"Took my little Mini Cooper to get a muffler delete. The workers were friendly, thoughtful and extremely helpful. I look forward to seeing them again! "
"I understand that everyone is hurting in COVID-19. This means everyone. My 1 year old car needed an Uber certification check. I got it. For $76. Then came a late response from Uber pointing to other stores, Midas and competitors, where they offered this ""s"
Straight-up vehicle diagnostics and estimates for service. Midas in Issaquah is consistently a pleasure to work with. Professional, personable, and honest. That keeps me coming back.
My car started running poorly and rapidly got worse. This location was able to diagnose the problem (spark plugs and coils) and fix it on the same day. It now runs better than at any time since I have owned it. Thank you!
"The guys did an awesome job, super clean and no rattling. Got it done in just a couple hours! Great place to take your car. "
"I had gone to another Midas store to get my oil change and they said I needed to change my transmission fluid. I called around to check prices to change it when I called this location, Eric the manager told me to come in and give me a second opinion. He t"
It was simply. I am really impressed with the kind of service, I have been getting from Midas, Issaquah. RegardsDeepak
Bring SUV to change brakes. Able to find parts quickly and finished the job.
Conveniently located in Issaquah Fast and friendly service
"I?ve been taking my vehicles to the Issaquah shop. I needed a tire rotation And oil change. After a couple of hours, Only the oil change was done. They told me they didn?t want to take liability for the tire rotation. Ridiculous!"
Awesome, honest guys, would take my car back anytime for any other service that Midas offers.
"These guys are bad ***. Not only do they know their stuff and within reasonable prices, I was very pleased with the communication. I have an older style vehicle, so they can't use the fancy computer diagnostics on it. They were able to get in there "
Who knew that Midas did more than mufflers? I didn?t until I had other issues - 3 times over the last couple of years and Eric and his crew haven?t said that they were unable to do any job yet- and do it very well and in a timely manner! Every single tim
Great Service Experience.
Rear breaks arent making any noises (heard slight grind while backing up and squeaking when I stopped). 4/5 because the individual attempted to overcharge us and when we mentioned a previous estimate he quickly agreed to the lower estimate without hesitation.
Mike and Jeremiah were excellent. Quick, efficient, honest.
Midas Issaquah delivered thorough and honest service. Great guys who will do what is best for your vehicle with no pressure to buy unnecessary services.
Great service. Eric and team did a great job.
"Professional and knowledgeable service from every person works in this location. They are ready to answer any special request. Price is right, work is done at first time. Strongly recommended to any kind of automobile repair work."
Eric and his staff do a terrific job of taking a personal interest in clients. I trust what they share with me about our vehicles.
Great Service. Fit me in same day.
"However I feel they overcharged me for the auto part. After I received the bill, I did a web search on the part number and found it could be purchased online for $51. They charged me $118 plus $83 for labor. I am not even sure if it was necessary to re"
Service was excellent. Performed the service promptly and cost was less than quoted elsewhere.
They took care of me and my car as I have come to know I can expect from them!
They fixed my car issue super fast. They treated me with respect and courtesy. Great attitudes.
I've been going here for several years. The whole crew is very professional and does great work.
"It?s refreshing to work with your Issaquah location! Great service, reliable repairs, so appreciated! So glad I decided to have Midas do all of my brakes (after my regular owner/shop of many years retired). "
"I had a bearing and axle go out on my vehicle over the Labor Day weekend. Eric and Joe were the nicest guys, and went beyond the call of duty to make sure I was able to get on the road as quickly as possible back to CA. My hat goes off to both off them! Th"
I arrived early for my appointment time and was told that there was no way that they would get to do my oil change for hours. No attempt was made to contact me when they knew that they were backed up to reschedule my 1:00 pm appointment. The rude person
Just a quick thank you to Eric Joe and Phillip of the Midas in Issaquah Washington. I was traveling from Idaho when I experienced problems with my engine oil cooler hoses. The hoses ruptured and left me with zero oil. I had to call a tow truck and be taken
Midas made repairs to my cars emissions system. They worked with me on the cost and were extremely professional.
Efficient and good service with good advice.
John and team at Midas do an incredible job. They squeezed me in without an appointment and stayed open late. Im a customer for life!
Great service, fast, professional staff at an affordable price!
"John at Midas gave me a estimate on potential cost for oil change, belt replacement and parking break repairs. Once they got into it did not need the complete break replacement and thus service costs were lower than expected. Worked with my time constrai"
This shop always takes excellent car of my car!
Very polite staff and quick service. I wish the stickers had a next oil change mileage date.
John and Joe did a GREAT job in fixing the 2002 Ford Focus ABS. It has major sensor failures. Every thing works great now. I recommend John and his team for all your auto repairs.
I asked around Issaquah for a shop whose quotes I could trust. The Issaquah Midas was the number one recommendation. Service was above and beyond what I was expecting. I tipped with a Pizza - I was so impressed.
Great customer service and was happy with service
"And thank you for understanding I was on a budget! There's only so much you can do, but your suggestions saved me over a hundred bucks, and I am most appreciative. "
"They were able to get my car scheduled next day, and for much cheaper than the dealer wanted. Very friendly people too!"
Nice friendly welcoming. Fast dependable service.
"as always the crew in Issaquah did a great job of taking care of me. they checked out a few issues and did the service I requested, all without an appointment. "
"This is a long overdue review. I have taken both my cars in for the last two years, and have had nothing but top notch service. John and his team have always got my cars in (sometimes last minute) and have got them out quickly! They are priced well, and wi"
"The work went quickly, the price was good, and then there's the Midas guarantee. There's no question about being near a Midas shop if I have a problem in the future."
"I took my car to Midas Issaquah for replacing the break pads. They are on-time, friendly and detail oriented, very professional. "
"Each time I bring my vehicle in for an Oil Change I feel assured that I'm receiving honest feedback. Yesterday, I brought my vehicle in for a routine oil change and received the best customer care. Issaquah, WA location went above and beyond. While chan"
"The shop manager had some of the best customer service I have ever experienced. He was extremely nice and courteous, he communicated well, and at the end he didn?t try to upsell me on anything after they changed my oil and did a full inspection of my car. "
They fixed Ben! And it didn't cost an arm and a leg!Thanks!
Quick, efficient, friendly, and informative.
I fully recommend John and the team at Midas Issaquah. They are top notch with their knowledge, their professionalism, pricing, and they only do work that truly needs to be done. You can tell they genuinely care about their customers and their vehicles. They are my go to shop from now on.
"Always top notch service with a smile. They don't ever try to charge for more, super friendly, remembers the car model/make and our names."
I stopped in to ask about a simple oil change and left being helped with so much more! My first great experience was with John. I mentioned I was going on a trip and he set me up to have my car looked over before my trip...complementary he said. Nice! My
"Just your run-of-the mill, normally to be expected, always superior service.l wish others rose to your standards of performance,EXCEPT: You were out of donuts!!!"
Been using Midas in Issaquah for over 20 years. Always great service and very honest. Always recommending them.
Been going here ever since I moved to Issaquah one year back. They took real good care of my 2005 Toyota Corolla and my new Hyundai Accent. Always had an estimate for me when required for any work on my old Toyota and very reasonable prices.
"Best friendly service, doing the right thing all the way. "
All went well at Midas. In and out in a timely manner. Thank you, Midas.
"Go no place else for your service needs. Not only does Midas do a whole lot more than mufflers these days (tires, oil changes, tranny flushes, Uber and Lyft inspections etc.) They do it with the best staff I have EVER had the pleasure of having service my "
I just trust him to have my safety in mind and not recommend things to be done that don't actually are needed immediately.
Midas does more than just mufflers well. My S10 truck had serious accelerator problems and I dropped into Midas to have it looked at and to get an estimate for repair w/o appointment. Was told by John they were booked but would take a look and get back
"John at Midas is awesome. Always there when needed, tops in customer service. I don't go anywhere else! "
"I have been bringing my vehicle to Midas for at least six years and have been extremely happy with them. I don't trust anyone else with my vehicle. Their service is always fast and friendly, but beyond that, I know that they do not recommend any repair w"
These guys do a great job and are easy to work with.
"Passing through on vacation with the family and we get a flat tire. We put the spare on and drove to Midas on NW Mall St where they took great care of us. They found the culprit, a rock, repaired the tire, and didn't charge us a dime. Thank you!"
John and the team were great. They worked with me to get my Hyundai in perfect alignment.
Highly satisfied with the service: timely and through. Employee was very enthusiastic.
"I just had them install a Honda OEM catalytic converter. The price was GREAT, and the car was done by mid day. Can't say enough about this shop. Will definitely return when my car needs repair."
I had the Issaquah shop install an OEM radiator in my Honda and they did a great job at a price poin below the local dealer quotation. The work was done without fault and on time. This is my second job there and I'll continue to use them.
Exhaust pipe cracked and was making a horrible noise. Regular repair place that I frequent couldn't see me for several days. Midas took me in immediately - and fixed the problem in only a couple of hours as well as advising me on a few other issues which
Midas Issaquah was able to get my car in right away to fix a slow leak in my tire and check the rest. At the same time we noticed my husband's truck had an oil leak and they were able to get his truck in and fixed within the afternoon. A required part was
I brought a few exhaust pieces in to have thyem welded togather and i was very impressed by the service there. The employees were very helpful and polite and did me a huge favor in welding my exhaust for me. I will definately be back for any of my future c
"I called early Friday morning with no appointment hoping to get an oil change. They were completely booked that day, but they were able to squeeze me in,they made it work. Now that is customer service* It's refreshing to see now adays especially when other"
I have an 87 Vanagon. Midas worked with me to come up with the most cost effective solution. The work was top notch and my van has never sounded better than now and I've owned the van for 15 years.