Improve communication, I shouldn’t have to call for my estimate . 2. If you say to rush over before close and then it’s not ready , please limit discussion of unrelated topics while you wait.
Greta customer service, honest communication and just an overall pleasant experience
From start to finish it was a good experience. Everyone I came in contact with at Midas was extremely friendly and helpful
Been dealing with midas for years
Listen to the customers when they tell u that they can’t receive phone calls at their job and ask for things to be done on vehicle just do it. Went to auto zone to get them on
verry helpfull and curtious they explain things well so you know what needs done
Associate was friendly and provided answers to all of my questions and concerns.
Always friendly. Explains everything. Fair prices.
Employees very personable. Kept me up to date with what was happening to my car. Polite. Good work ethic.
They tried to tell us that we needed brakes and rotors even though they were brand new. Also tried to say need a caliper that was just replaced
BEEN dealing with them for years!!!!
Every one was very friendly a d professional. I also really appreciate the fact that this franchise location is very dedicated to helping the community. That definitely makes me want to return to that Midas location
The technicians were very friendly and informative.
Prices seemed a lot higher than expected, but that was based on a lot more services than needed.
The star is always very friendly and professional as well as keeping my vehicle in great shape!
BEEN A LOYAL CUSTOMER FOR MANY YEARS
Friendly and courteous staffPrompt and efficient
The gentleman here make me feel welcomed, safe and comfortable. They treat you like family. When they took me back to over the inspection they broke thing down into terms that I, a non-mechanic, could understand.
Great products with professional work done
Just wasn't every fast, but it was a good deal so it's okay. No compliants.
Everyone was overall very friendly and the kind man that did the oil change was more than willing to keep me in the loop on what was going on throughout the oil change and courtesy check! It wasn't just a "hey, we're done, here's the bill and estimate for everything else." He was wonderful!
The guys always treat me like I really matter if I don’t understand something they explain to me
Very professional. Was quick to give assistance.
You won’t believe this but it’s true.Arrived 15 min before appt. Bays empty crews cleaning outside , painting inside.25 min later car pulled into empty bays. Only car in shop was mine. 1 1/2 hours later car finished with oil change and tire rotation.Terrible service
When I was told what was wrong with my specific issue I was having, I was told of a couple other issues I had. The issue I had/have is that no associate was ok with actually showing me the problem. Just expected to take their word.
"I don?t know if it was because I?m a female, but their customer service rep was extremely rude. As if they didn?t need my business. Which is fine because it?s more than one Midas in the area. If you are a female I suggest you have your significant other call because The guy I spoke with was just rude. "
"My car brakes were grinding for several months, unfortunately I did not heed the audible warning signs. I took the car in to my local Midas and had to get new pads, rotors and calipers. It took them less than a day and the brakes are all brand new and silent. The staff there was extremely friendly and accommodating, really had a great experience! Thank you so much! Will recommend you guys to everyone! Fantastic job!"
In and out in less time than expected.
Every time i come to this location, my issues are resolved quickly and the mechanics help me understand what the issues are and I'm always relieved to know my car is in good hands!
I had a new rear brake caliper installed maybe 5-6 months ago (Could be less, don't remember exactly.) It was defective and started leaking fluid. I was not charged for the new part as it was under warranty, but I was charged labor to replace it. I've never heard of charging labor costs on replacing defective parts by the company that installed them in the first place. It seemed very off to me.
I was expecting to walk in for an oil change and be told I needed other things! WELL not the case. They never tried to sell me anything I didn't ask for. They all have great people skills. Very nice shop. So ladies you could feel comfortable taking your
Everything was done in a timely manner they took care of my vehicle and were friendly to my family as we waited I?d deff bring my vehicle back if there?s future problems
Very personable and polite. Concerned over comfort. Made me very aware of the timeliness of my car's repairs.
Great service. Very clean. The guys were great. Made me feel comfortable. Asked if I would be waiting or coming back. They called me when it was done and I asked them if they could check the one tire because I forgot to tell them it was losing air. He immediately asked me to hold and went and had it checked and came back and told me the issue and said they could fix it for me with no problem. They didn't try to sell me anything I didn't need. I was very impressed due to other places I have been and because I am a female they always try to sell me things I didn't need !
Very friendly and professional.
"Shop 333 on Mahoning Ave. is ran excellent, very very professional I know the manager Tony and he is an excellent manager. I knew exactly what to expect and what to look for I worked for Katz for 13 years I ran shop 332 on Belmont Avenue, they were a great"
I'm from another country. First off very rude 2 pink men..the consultants at front desk..I asked a question he walks off.then tells me junk my vehicle. Then was overcharging other customers. Making up issues.not true mechanics. The brown guy was nice..but
Needed rotors and brake pads badly. Took my car up to these guys and they had me back on the road in less than an 2 hours. I even had to come back for a minor adjustment and they took excellent care of me no questions asked? Highly recommend these guys!
"Fast service, friendly employees and clean waiting room. Very satisfied with my experience here. "
I had some brake issues and Tony & Team was excellent! Very helpful and patient with all of my questions. Will definitely return for future repairs.
Please disregard the first review I sent you we didn?t quite understand what was going on with our car until Tuesday they explain it real clear they gonna take care of us and I?m sorry for sending that first review
"Some one from Midas please give us a call my car been there going on Three weeks and it?s still not done, they cause it to catch on fire melting the wires and the harness, we just took it in to change the last two scenlenoids done in the front that?s all m"
Good service....reasonable prices.
The prices are too expensive and some of the guys have poor customer service.
"They broke my valve stems ,cost me hundreds in lost wages and their response.."" well be grateful we replaced those valve stems we don't even do that "" . Haha, if you hadn't broke them they wouldn't have needed replaced . They are refusing to adjust my b"
I had a muffler put on and been back two times still have a rattle and it is not very quiet for a brand new muffler.Paid a lot of money for this and what have to live with it?
"I did not have any appointment. My check engine light was flashing and I needed the repairs done that day. The Austintown Midas was extremely busy, but they still worked me in. My car runs like new and I am very pleased with their professionalism and cu"
"Midas is the only car shop I take my vehicles to! Everything is explained in detail of how you vehicle is running and what need fixed. It's a great experience every time I take my vehicle in! Thanks, Jamiel Radman "
I had great service with my car. The employee's were all wonderful and very thorough. They stayed after hours to make sure i had my car back for work the next day. I would recommend them to anyone with brake and rotor issues.
They did an excellent job!!
"waited 15 mins to drop off had to go into work area to find someone.Dropped off said would be back after 3 pm said they would call. called them at 3:15pm put on hold 15 mins hung up. went to store waited 5 mins at desk, had to go into work area to get some"
"My car - a Toyota Camry - has 306,000 miles. Midas in Austintown did my brakes, new battery, fixed an exhaust issue, tires and oil change. Service was great. Tony and his team are great people."
"thanks for everything guys awesome job, speedy service and good people thanks again , c-ya soon Timothy m Bielski."
The two recent repairs done on my car by Midas employees were of excellent workmanship?thoughtfulness and a reasonable price!Mike P.
Just wanted to get on here and give a shout out to Tony and his Midas crew....My muffler was messed up and I needed a oil changed. And I'm so pleased with my service and my bill. I would recommend anyone to go there. Please go and let Tony and crew I sen
" To only did I spend that amount of money for nothing but they told me what they think the issues are and that the cost would be over $1,000... I asked them to send me a list of parts and the prices for them since I did just pay $130 for absolutely nothing"
"Couple of weeks ago we ended up getting a flat on the freeway on a Friday nite en route from CT to MI. BMW couldn?t help us, they were closing, we had to get to where we were headed without delay and this Midas was nearby so we desperately managed to get t"
Best place ever. Very polite. Affordable. Recommend them to everyone. Thank you for all of this and great service.
Tony & Dennis took excellent care of my 12 year old car when everything that could go wrong eventually did. Always courteous they explained everything clearly that an academic could understand. Fair pricing. They will be my ?car guys?.
"I've never written reviews, but I just had to do the honor of at least dropping one, well deserved. I can't recall the last time I've been to a service center of any kind where the people were easy to talk to and simultaneously provide such a high level of"
Very nice atmosphere and customer service every time I take my vehicle or my wife's vehicle oil change and tire rotation. Highly recommend them to anyone! They dont beat around the bush. They're straight forward with you up front!
Yes i would recommend this location to people i know i have always received top notch advice and servise
I came here to Midas for their $19.99 oil change. One lady was ahead of me already sitting there upset telling me to get my keys because the service is horrible. I continue to sit and after 1.5 hours later the man comes and says let me go over your car. I
Today was the 2nd time my family needed to use Midas' services in a critical situation and they were have great to work with both times. We highly recommend Midas.
"Dennis was very kind, helpful, and knowledgeable. The service was fast and friendly and the shop was very clean. I will return to this Midas location in the future for sure! Thank you very much!"
I've been going to midas for years and have always been satisfied with their work on any on my vehicles! I highly recommend them to anyone!
"Awesome service!!!! Dennis always takes care of all my service issues, and today I had a nail in my tire he fixed it and didn?t charge me,??"
Mechanics are knowledgeable and are concerned about my vehicle. Always let me know what needs done now & what can wait. The guy's @ the desk are kind & try to make the wait less tedious.
I was very pleased at the care they used when replacing my muffler!! They even showed me the finished product before letting the car down!
"this store I find cant be trusted , based on my recent experience there I don't recommend the Mahoning Ave. be aware you been warned."
One was 19lbs others were 25 26
"Working in the automotive industry, there are not many people I would trust fixing my kids cars, but Tony and Dennis are great to work with, always go above and beyond, and you don't have to worry about it being fixed correctly. You can take it in for a pr"
I got a e-mail with so called money saving offers (customer Appreciation sales event) they did not honor this coupon that they issued.instead they tricked me I still paid more than I should have.this place on Mahoning Ave is untrust worthy.
I always get the best service. Staff is very friendly and helpful. Yes I would recommend my friends to go here for their car needs
The oil change was affordable and the technician told me of all my car maintenance needs. Pleasant experience!
Still waiting a normal wait time for walk in appointment but very impressed how they are kid friendly and helped spoil my child while we got our car worked on.
Great job Thanks for getting my car in good shape I?m very pleased
Great job. You need take care of your employees
Very friendly place being the first time here. I wasn't aware of their finance registry. Glad this is offered for the work that was required for my auto. I would recommend this establishment to friends & family.
I WAS VERY PLEASED WITH THE SERVICE I HAD DONE ON MY CAR. ALWAYS TAKE MY CAR TO THIS LOCATION BECAUSE OF THE FRIENDLY PEOPLE WHO WORK THERE
As a car collector/hobbyist I have trusted the Austintown Midas to take care of many of my cars over the past years. Tony (Manager) and Paul (Technician) and other staff have always been courteous and knowledgeable regardless of my vehicle type. I highly r
the manager tried to hustle me i i feel. Trying to add a service. My car is 9 months old since it is new he told me my wheels were out of balance so he tried to sell me a wheel balance but a new car owner does not want to here that. his name is Paul ***.
Tony and Dennis were great! They were both very friendly and informative. Have been going to the dealer for years but now will go here. Thanks guys for everything!
Excellent service Tony the manager is the best
Staff is very friendly.Dennis the Manager was very helpful on my options for my vehicle
"Went in there to get one simple thing done. Waited in the shop for nearly 2 hours, and they told me that my car needed ""repairs"" and that it would be about $1,000. That's a rip off. I only wanted one simple thing done with my car and the people in the shop"
Best service I've had in yrs. Mr. Taylor knows what he's doin when it comes to workin under the hood.
Best service I've had in yrs. Mr. Taylor knows what he's when it comes to workin under the hood.
Tony and his Crew are very knowledgeable and honest. I have 4 Sports Cars they work on and have alot of trust with them
Poor management!!!!!!!!!! Poor Mechanics!!!!!!!!
The third muffler in 4 years. The lifetime warranty is great but the labor charge to replace it and the additional parts required is crazy. The tailpipe damage was caused by the rusting out of the muffler and should have replaced no charge. The installatio
i recently came in to get all new tires for the trip i am making across the country. the guys that worked with me were very helpful and i got the deal of a lifetime. Midas definitely earned a lifetime customer.
"I never been to a shop where they are helpful, honest, and true. The manager & workers are friendly but does not try to take your money. They find the best prices and help you to be able to get your vehicle fixed. I love this Midas because my experience ev"
I always get my car worked on here. I have always had excellent service. They are very kind and courteous. Very helpful techs. Will take their time to explain what's wrong what needs to be done and if it's a high priority item. Thanks for all the work you
"I had to get four new tires, wheel alignment, and much more. Spoke with Tony and Kris who were both very helpful and informative. Explained different options and what exactly was going on with my car and helped me figure out what all was needed to be done."
"Midas is a really great place to take your vehicle to when your having any issues with it. They will give a free estimate and tell you and even show you where the problem is,so you see for yourself they aren't trying to get you to get work done that doesn'"
Thank you again Tony and your team for helping me once again!!!!A special thank you to Lou!!. It was smooth sailing driving to work today!!!
Thanks to the manager at the austintown Midas he was able to help me in a pinch. It's nice to know that there are still people out there that care. The rest of the mechanics were very nice they acknowledged every customer when they walked into the the cust
"Had a flat tire. They were about to closed & they stayed open to fix my tire. I am glad they sacrifice and fix my tire. They were still through, good customer service, and knowledgeable. "
"Tony and the crew go above and beyond customer service. The staff is knowledgeable and friendly! They had to order a part but explained that I could leave my car there or if I needed it , I could bring it back! I left it and it was done quickly! Thank you "
"This is the first time I went to Midas and it has been a good experience. Anthony B. Was terrific. He is a great guy and made this visit one that I will pass on to my friends and family. Thank you Anthony for being so kind, considerate and knowledgeable. "
"Just want to thank Tony and the guys for excellent service as always.Want to mention on July 2nd, something major happened to my daughters car. As fate would have it, it was about 5:30pm on a holiday weekend. I told her to go to the Midas in Boardman. I ca"
These guys were wonderful!!!!! I walked in with a free oil change coupon and a time limit and even though they were busy they were friendly and kind. A special shout out and thank you to Lou. He got the job done and even changed a head light (i had been wa
Thank you Midas for once again for helping me with my car repairs!!I have been there 3 times in the last 2 weeks because of pothole damage.Special thanks to the manager Dave and the mechanic Mike!!These guys treat you like family! They have never steered m
I called Midas to get a quote on replacing my front struts. I was told there is a quick strut available for my car and it would be $855 with tax. (This was on Thursday) I took my car in only to find out there is not a quick strut available and it would be
Special thanks to the technicians and mechanics for their honesty in repairing my wife's car. I will continue to do business and recommend you to people.
NO. The work is incomplete. My power steering still needs refilled every day or two. The work should have all been done at one time instead of having me waste so much time coming back so many times. Service engine light came back on the very same day after
My wife took her 2014 Honda CRV in for an oil change because we had a coupon for $19.99. Initially the man behind the counter said ok. After the car was pulled in a serviceman came back to my wife and said he HAD to change the oil with full synthetic and
I left there very upset. The service writer named Rodney yelled at me for simply asking the technician to check the grease in my differential then the tech wasn't even going to grease the frontend till I asked him to then without even looking said there we
"AFTER GETTING MY BATTERY AND ALTERNATOR REPLACED, MY CAR SQUEELED LOUDLY. IT DID NO SUCH THING BEFORE. I TOOK IT BACK AND WAS TOLD IT NEEDED NEW PARTS TO FIX THE PROBLEM (OVER 100 DOLLARS). I DECLINED AND TOOK THE CAR TO A CERTIFIED ACURA DEALERSHIP. "
