Professional and friendly service
Jason and his team were prompt, professional, and courteous. Their service exceeded my expectations in every way.
The mechanics seemed smart and also were very fast, they made sure to do my vehicle fast and with quality, the person at the coumter helped me know what i should get for my vehicle next.
Been going to midas for a long time. They know what they are doing. It's the only shop I take my vehicles. 5 stars.
I appreciated the team fitting me in on short notice, and they did quality work. There was an unfortunate situation where another piece broke during installation, so that delayed the work completion by a full day. The team made it right though, and I'm highly satisfied with the integrity of the people at this location. I would absolutely recommend this shop to others.
Everyone was quick and very helpful. They got me in right away and were very transparent about what was wrong and how much it would cost to get it fixed.
Professional people doing quality work.
They were ready for me as soon as I showed up to drop off and pick up
Make sure the problem is actually fixed before giving the Clint there vehicle back I got in my car last night after getting it “fixed” and it felt worse than before I brought it in.
$100 oil change,..are you freaking kidding me?Then tried me to add an additional $1100 worth of stuff,...telling me stuff was overdue for service,..When in fact it wasn't.
Employees keep me coming back...Jason leads a super team!! So cordial and professional. Years ago when I moved to town I said....look guys...imm a single senior citizen and I need to trust you to take care of me!! Absolutely have..thanx
Easy to deal with and extremely helpful. I know nothing about vehicles and they made me not feel like an idiot extremely helpful in all aspects of my situation. Can’t thank themEnough for there help.
The staff were exceptional on all levels.
They worked with us and friendly
I was charged $40 per spark plug. The exact same spark plugs can be bought at AutoZone for $12. I was also charged $125 for a diagnostic test of my engine light, which is outrageous considering it takes 5 minutes to check. I definitely feel like I was overcharged for the value I received.
Making sure that the changes that has to be made, will take care of the total problem including resetting any and everything that's needed and if it can't be I would have liked to have know this, I would have chosen the other option I had.
They have serviced this vehicle every time since it was new. I have been happy with the service and associates.I had a problem and they corrected it.
My service was scheduled quickly and compled the same.
I have used Midas both times that my car has needed its brakes replaced. Each time it's been super fast and they were able to fit me in with no appointment (basically an emergency). The associates are knowledgeable and did not make me feel inferior or shame me. Super grateful! 10/10 would recommend
The associates were very helpful and friendly.
Midas personal has the training & knowledge to get the job done right; what more could you ask for?
Cody Brian assisted me at the front desk and Rylan was the tech that helped me diagnose what I thought was an issue with my vehicle. Both were very helpful. The oil change and filter changes were done quickly and I was able to get a quote on transmission service I’ll be needing soon (over 100k miles). Overall, amazing experience.
There won't be a "next experience". They cut corners and did not perform paid for services.Employ service techs that will truly complete the required/advertised/promised/paid for tasks.
The oil change cost was $100 before discount, which is absurd and was not communicated before the service.
Outstanding updates especially the photos of my car and various filters and tires
It was a smooth process and I like that they do an overall car check. Good price as well and nice people.
I had a slow leak in my tire. I called the night before for the next day. My tire was repaired quickly and smoothly. The associate at the counter was friendly and kind. Great people at this location!!
After breaking down at 7pm, I had to drop off my vehicles after hours. I returned to the shop at 6:00 am to drop off the keys and wright down my issues, but the manager Jason was already there and assured me a tech would get on it that day.
Great people! Great service
The staff was clear and concise. They did a great job explaining that my car was out of alignment and my options to fix it. I will definitely be going back for future services.
When I go to midas ,they will fix the problem, and do a full inspection of your vehicle. They give you a list of what my need to be fixed soon and what can wait.not trying to sell you anything, but just so you are aware. Great crew.
Great customer service. Less waiting time.
They explained all of my options for price and services, called with a question, and got it finished sooner than expected!
I was satisfied with the help. Just wasn’t expecting the price of the battery. I do appreciate Midas worked me in. My car was dead at home. Thanks!👍
Even with a discount code applued my service was still higher due to charging extra for oil over the 5 quart limit (5.4qrts oil capacity) $13 charge for 0.4qrts is way more than what the product cost. Also, shop fees were added to the final bill and increased the total. Shouldn't these be included in the service fee!? Not cool to track on extra fees when advertised prices didn't mention that.
I came in for a brake inspection with spongy brakes. They inspected and said no hardware was broke and a bleed would fix the problem. Once I returned home the brakes were still spongy.
Was in and out at a reasonable time. Employee explained everything well.Appreciated the written report given afterward.
The people treated me great and the service was excellent.
Fast friendly and quick service
Wonderful experience as always, thank you Midas!
Discount coupon was not given upon payment. Ensure that discounts were given as advertised
Service took longer than expected
Cody has assisted me twice with my visits to Midas. he is extremely knowledgeable and very polite.
Easy to understand, quick
Had a problem with my oil filter gasket and car was smoking. The staff were very helpful and accommodating. I was from out of town and had family in Manhattan for surgery. They got my car right in and fixed the problem. Sooo grateful
My name is jace and i have to say that these guys work really fast and get the job done right. I have been a few times and always know what i’m talking about even when i dont
Everyone was really helpful and for thing i don’t know about vehicles they explained it in a way that i could under stand it
It was fast, easy and had no problems at all.
Check in and out is a smooth process. Everything was done in a timely manner. The gentleman up front, Cody, has always been extremely nice and helpful/knowledgable.
Rylan Bortzfield is very knowledgeable!! He knows vehicles and is very trustworthy! I highly recommend Midas and Rylan for all repair needs!
I called to schedule an appointment, asking at that time whether they would be able to install an OEM Mopar oil filter. I was assured by Cody that it would not be a problem. Upon arrival for my appointment, I again asked if they were able to get the OEM filter and he indicated they would. After not being able to perform the alignment (this was fine; I understand), I return home after 1.5 hours of waiting for the oil change, only to find that an STP oil filter was used, NOT the OEM that I was promised.
Swift and easy service that repaired my issue quickly.
Excellent service from Midas! Fast, efficient, and excellent communication throughout. Highly recommended!
The staff was friendly and explained things very well.
I asked them three times to be sure and replace my taillights that were out. 3 (THREE) times.They assured me that they would. "We do a complete vehicle inspection and we will replace anything that needs replaced"My taillight was out when I went in there, and it was out when I left. Had to go to orriellys, buy the bulbs, and replace them myself.
Check in was super easy and the customer service was the best
i was missing a couple coins to pay for the patch in my tire and someone paid for it for me. We need more people like this in WORLD not just at midas! I felt as if he seen my situation from just walking in & you never know what the next person is going through. Thank you guys!
Midas provided the service I requested and they completed efficiently and in a timely manner.
Friendly and respectful staff!
Do not the service and complete it as asked
Very straight foreward as handed them the keys and they took it from there and fixed all issues i had with steering and turning and did a very clean job
The price quote was different compared to In the shop.
Everything that was checked on your survey
I asked them to check my battery. I was told it was fine, however when I went ro leave my truck would not start do to a dead battery. So maybe actually do what you are asked to do.
Best customer service, very professional, thank you
I watched my ex-husband work in shops for 20 years and never came across a shop this nice. The staff, quickness of service, and waiting area were great.
They do amazing job keeping my jeep runing. They saved me money. I can trust that there parts are good and last a long time. Thank you Minus for keeping my jeep running. Thank you Michael Swift for such great communication. You help me understand the problem with my vehicle.
The guys were very professional, and explain the work that they did, very well
I booked my appointment for an oil change, but then my check engine light went on a few days before the appointment. Even though the place was busy, I was able to get my oil change and diagnostic for the check engine light on my car done in about an hour and a half. I appreciated the updated communication as the mechanics discovered what was going on with my car and the staff's speedy help in getting the part I needed for my car.
I needed the job done on short notice before taking a trip, I was able to get in the next morning. The truck rides great now!
Knowledgeable employees were easy to communicate with and kind/helpful with their suggestions. Overall a good impression of the midas and its employees at this location.
I called a few times and they were patient with me every time. Mike is the best
My vehicle had previously had work else where and I was experiencing the "death wobble" your staff took extra time to check and double check all the steering parts. Very patient with a very nosey, ridiculous, nervous person, "me" assured me the problem had been corrected and safe to drive. 9 hours driving the following day, not a wobble or anything to be concerned about.Extremely happy! Not to mention such great service walking in off the street on a Saturday. You won't find that amywhere else!
The manager and mechanics were highly professional and very experienced
I wasncharged for a gas cap never received it. I was also charged 800 for a part I didn't need.
Folks there were pleasurable and friendly.
I have brought my vehicles here for several years and the staff have always been efficient, friendly, and helpful; this time was no different.
They were very nice and informative. I was surprised at how fast they were able to get my vehicle in. They kept me informed of the whole process.
Ease of making an appointment. Friendliness and helpfulness of the Midas personell. Time had to wait for the service to be completed.
These guys are easy to schedule a service with and they are fast and efficient.
Friendly staff, knowledgeable. Clean waiting area. Explained problems clearly. Price quoted to me was cheaper than another estimate I received from another service provider.
I had bad experiences in the past with different mechanics shops, overcharging me, not doing a good job, being disrespectful with their customers, etc, but with Midas, it was completely different, they did a fast and good job with my car, and for a good price, they were very nice with everyone, it will definitely recommend their service to anyone and I’ll keep going anytime I need maintenance on my car
They are always super helpful and make me feel like I know exactly what is being done to my vehicle! They are also super kind
Very courteous and professional crew. Acted on our problem and diagnosed the issue quickly.
The guys there are very kind and respectful. That do there job great.
Everything was fine with my visit. Everyone went up and beyond with their service.
All the guys were super nice.
They got my vehicle done in a reasonable timeframe & let me know what was going on with my vehicle quickly
Courteous employees, quick appointments, thorough inspections. Quick turn around time.
Every step of the process was effectively communicated.
The ability to schedule service online and drop off my vehicle for service was appreciated. Staff was friendly and helpful.
Everyone was friendly, helpful, and informative answering all my questions and taking care of my issues.
The staff was kind, communicative and thorough. They explained each aspect of the service appointment, kept me updated while I waited and they even offered a discount due to a review I posted on Google. Highly recommend. Thanks y’all!
They got me in without an appointment and Adam did a great job fixing my exhaust issue. The pricing was fair and the quality of work was great.
I love the service they knew a lot and very friendly. I would recommend Midas to family and friends. Thank you again
We recently moved our daughter to Manhattan, KS from Chicago and her car had a rattle along the way. The staff identified it as a loose heat shield and fixed it in 15 minutes! They didn’t even charge us because we filled out a survey! Best service I would hope for & piece of mind as I’m happy to have a place I trust for my daughter to go for an oil change before coming home to Chicago!
I came in for an oil change and I knew I had a few things needing repair. When they did the inspection, they found the exact things I knew I needed. They did
Cody is always great at explaining what's going on with my vehicle
I did not catch the name of my tech (he was a bald white guy), but he was constantly communicating with me throughout his entire service. He kept me in the know-how of what was going on, what he saw, recommendations on various things that he saw, and he maintained a high level of professionalism during my service. Definitely not the type of service I’m used to when getting something looked at, so kudos to him.
Got in and out in 35 minutes
service was performed as stated at a reasonable price
The staff was great! The staff explained, answered questions clearly, and best of all I was told 90 min wait time and it was done in about 45 min !!!! The coffee was really good and the facility was clean.
prompt and friendly service
I paid to have my blinker fixed and it is still not working. Now I’m wondering about the filters I bought. I will be making sure they are new. I’m feeling taken advantage of.
Staff was super nice and knew what they were doing. Easy to talk to and very friendly throughout the process. I trust their judgment and the mechanics in the shop
I have gotten the run around and had some issues at Firestone here in town. I will never go back to them. And Midas is pretty close to my new job
I went in for an oil change and got synthetic. I also asked for them to replace the passenger interior air filter. The charge was over $170, so they applied a $20 discount. No oil change/filter change should cost that much. Competitors are half the cost. Additionally, I just had over $3000 worth of work done on my car by Toyota dealership and was told that I had a needed more work on parts of the car that were just repaired. I believe the store locate was taking advantage of me because I am a female. I will not return to the location and will entrust the care of my vehicle to stores that will communicate transparently and not try to get me to spend more money that what services are actually worth. Will not recommend the Manhattan, KS location--unexcuseable.
I called Midas the day prior to ask about how much a service would cost me in total for my vehicle and based off of that pricing I decided to bring it in to have it serviced. The end price ended up being over $200 more than what I was expecting to pay based on my call the day prior. I understand that there was one other service that I had to pay for being the diagnostic testing but that would've still brought the total to more than $150 different. I don't understand why they wouldn't try to communicate honest pricing over the phone if they intended to deceive me the next day when I brought the vehicle in for maintenance.
I was satisfied, not sure why you think I wasn't.
They did everything I need to be done, worked with my schedule and were speedy about it
Was very well informed about the cost for the tires and the installation. The installation of the tires was done in a timely manner.
The employees there are so polite and knowledgeable. They are patient and kept me updated on my vehicle and they were quick to get my car issues resolved. The work was done super quick too. I would definitely go back.
Good service and very helpful - safety checks.
Overall, I was very pleased with all of the services that were performed in a timely manner. I also appreciated the communication about what was wrong with my vehicle but I would have appreciated a more clear description about the total cost of each pricing option. I was given the labor and part cost but it would have been nice if the total cost would have been mentioned as well after I had selected my option. I also incurred a shop fee that I would appreciate being explained in more detail because I already feel like I paid a lot in labor costs for my service and paid the upper end of the inspection fees. I know that it's typical for auto shops to over charge for parts but I was charged $300 more than the part cost online which seemed a bit excessive. I get that everybody has to make money but that seemed like a bit much to me. I enjoy going to Midas for oil changes and simpler fixes but I may choose somewhere else or at least weigh my options the next time my vehicle needs a major service done or a problem diagnosed. Again I was happy with everything done but I feel like I was gouged more than necessary on the pricing and the clarity of the pricing.
ease of gettingappointment and service performed efficiently
Freaky fast. From drop off to pick up it was 30 minutes for a brake job and tire rotation. Worth every penny.
I had to show the technician where to lubricate driveshaft, but he was very nice and did it and I will be back to Miidas
Great place. I’ve already recommended this shop to others.
They trusted my description of the problem and were respectful throughout.
Great people great service! Thanks
I travel a large number of miles for work and these guys are great for getting me scheduled on often times short notice.
Staff was very friendly and helpful. Explained options and were able to get us in quickly for repair.
super friendly service from the moment I walked into the door, made it really simple and I didn’t have to wait that long. making an appointment on the website was also super easy!
I was shocked when the Midas rep told me my bill was $77.78 for a blinker light bulb install. I knew the bulb was the problem when I called in. I was told the bulb could be $25. I was pleased Midas could get me in on short notice. This store has always taken care of me. But, the price left me thinking this bill was way to high for what was done.As an older person on a limited income, I actually thought it would have been ok to drive with no light change.
The employees are very welcoming and friendly. They are able to answer any questions you may have so you understand them. They treat their customer like family.
Very polite and co-operative staff. Did a drop by for oil change and they called that it was ready to go in a couple hrs.
Don’t tell people that multiple things are wrong with their cars when they’re not. Just trying to get as much money out of people that may not know enough about vehicles to turn down the services on the paper your staff gives the client.
Staff always friendly & Knowledgable
Made an appointment online, oil change and tire rotation, said front right tire was leaking air. They stripped my oil plug, so i had to buy a new oil pan. Next morning i got to my car, tire pressure was low. They did not rotate my tires as it was the one that was low to begin with... And they did not fix my tire. So I was charged 850$ for an oil change... as none of the other things I requested happened.
1st off listening to the customer would be a great thing I asked for my front driver tired to be rotated to my back passenger passenger add the passenger to the front driver They tried to rotate all my tires and then Wanted to charge me almost a 150 bucks because I had 3 Stripped log in nuts. Then after I left and got ready to go home which I lived 2 hours from this mitus I had to stop and tighten every one of my lug nuts because they were all loose
Thought I had an issue with my brakes, when the Midas crew checked it out, there was nothing wrong. They gave me my truck back at no charge. I highly recommend this store to anyone.
I really appreciated the folks at Midas helping me get an appointment in as fast as they did. I shared that I am not well-versed (lol) in understanding cars and so they helped walk me through the different options and ways of maintaining/fixing my vehicle.
Team members were very friendly and answered my question clearly. I was called within 30 min of making an online apt to confirm. They had me in and out in a timely manner even though they were very busy
I felt the products were a little too pricey
They started the work as soon as they could which was earlier than expected. They kept me apprised of the work and time line (I.e. the tires had to come from ks city the next day. All work was completed quickly and I am quite satisfied.
Michael went above and beyond to answer all the questions I had and was very friendly. He made sure the experience I had there at Midas was satisfactory, which it was!
The staff were great to accomdate us during a busy time so we could visit family after are work was done earlier than we had anticipated. We were very grateful they got it done so quickly and could squeeze us in on a busy weekend.
I have done business here for over 20 years. Very efficient, very accommodating.
Easy scheduling and fairly quick service.
The men working were very helpful and thorough. Michael even came to my house to check on a drip after his shift.
Staff was very help. They even gave me a quote for new tires which I will need in the next month.
Good customer service, arrived with a vehicle problem, They checked it out and fixed the problem
The mechanic forgot to put oil in my vehicle, causing a check engine light, and forgot to put my oil cap back on. Then proceeded to drive my vehicle with no oil into the parking lot. When I started it the vehicle engine had issues and a warning to immediately turn off the engine came on. I don’t understand how he could have driven it and this not be apparent. The mechanic smelled like he had just been smoking weed when the desk clerk brought the problem to his attention.
Easy scheduling, they fit. me in the th end of the day. Prompt service and they HD too run and get a part. In by 430 and out before. 6. I got an alignment and had to have a camber bolt put in.
Jason Sager and his team are the best around! Clear communication about what is needed and price of that service. If not able to pay for service they do everything they can to help you get it paid for! Great guys for sure!
The guys were very professional and fast. They tell you exactly what you need to have done and don't try to upsell things you don't need. They explain everything in detail and help you come to the right decision for your vehicle's needs. They were also very accommodating and offered me a ride home to wait in the comfort of my own home while my car was being serviced. Even though I had several things that needed to be done with my car, they were very fast and efficient.
I have been a customer of Midas for years. They know my vehicle and the staff know me.they do a great job. And go the extra mile.
Your charges should be more reasonable and if you do a half hour worth of work, should not charge for one hour of time.
Jason and his crew are always super friendly and do a great job of explaining what our vehicle needs and the priority of when things need to be done. I appreciate their help!
Excellent staff and management. Very please with my overall experience with Midas. You treat your customers right!
Purchased a new battery from this store three years ago and it died. There was no credit provided at all and that is a disappointment.
They did a good job fixing the problem and didn't try to run the bill up.
Price was clearly told to me while I was checking in. The oil change was done quickly and it took exactly how long they told me it would take. When additional issues were found, they contacted me and explained everything carefully. No additional decision was made without my consent.
Quick with no appointment
Service was completed on time, staff was friendly and professional, work was completed as requested
Thank you did a good job as always decent prices friendly staff
They got me in when they said they would, identified some additional issues that needed done and finished quickly.
the gentlemen at this location were very kind and polite. there was never a moment where i felt they were taking advantage of my situation, and the process was explained in a clear and concise manner in uncomplicated terms
Maybe mention there is a coupon right on your account and website!
Communication and that I didn't need to change what a dealership said I needed.
Excellent service, clean environment and nice atmosphere
The process of scheduling, information given, and worked into my car with the information for the added things that needed to be done, we’re very pleasant and everything was explained thoroughly.
I stopped by and made the appointment for the next day. The next day i arrived a little early but the management took my GMC Envoy in right away and changed the oil and rotated the tires which i had purchased previously from them. I was given statements on condition of my vehicle and recommendations for future service. I believe I was in and out within 30 to 40 minutes. I plan to have all work on my cars with these guys.chuck hart
Jason, the manager of this location is the entire reason I will never step foot in a Midas ever again. He has the worst bedside manner and when things aren’t going his way, he becomes incredibly rude and puts blame on the customers. I have used this midas for 5 years and he is always extremely unpleasant with his tone of voice. Go see my Google review for the Manhattan, KS Midas regarding the AC and bumper issue for full details as this comment section has a character limit. Please review the call with Jason on Saturday 7/9 and Monday 7/11.
Cody, Michael, Adam and Brian were all very professional and displayed great Customer Service skills. They all at one point during my process kept me very well informed of what was going on. I greatly appreciate everything.
My blinker needed to be replaced. although other shop don’t charge for a replacement, I agreed to pay $20 but never had it replaced. I wasn’t charged for it though.
I was concerned that I was going to need to replace the entire exhaust system at a price of around $2000. I was pleasantly surprised that they repaired at a cost of only $165 and minimal cost.
Make sure that quoted price is what you are charging. Not, told one price and then when it comes to pay the price is higher than what was said.
Service was done efficiently. They had great food for the customers.
Love the new furniture ...much nicer
I wasn't sure where to park my car when I arrived; there were no parking spaces.
I couldn't trust my last person who worked on my jeep. They didn't keep anything from me. They old me the price and the problem and asked me if it was okay to qork on it. I was happy They talk to me before they replaced something.
The staff was very upfront about what is what was wrong with my car and explaining in better detail what they thought could be a bigger factor in what is causing the problems.
They know me by name. I've been doing business with midas for many years. I always get the best experience and service. They take care of the customers individual needs. They are the best.
Less expensive than a dealership and just as professional.
I’ve been to this Midas location twice. Every time i go, I’ve been met with ease and good communication. When my husband returns from deployment, we will also be bringing his car here based off of my own experience. Thanks!
I was able to check in quickly and the wait was not as long as I thought it would be, which is great! The service was fast, which is important to me. They explained items they found pretty well.
I went in for an oil change and tire rotation. We agreed on a price that included the coupon you provided. When I came to get my vehicle they had me pay $50 more than what we agreed on. So an improvement be true on your word and don't try and sneak in hidden fees
The associate fully explained the services and cost associated. Midas did exactly what they said they would do. My vehicle was done in a timely manner.
This Midas has been incredible to work with. Staff is wonderful. I appreciate the honesty and work this location provides. Keep up the good work.
The technician who did not tighten the lugs on my vehicle, which I realized as I drove off, was not remorseful nor apologtic. He did not put my vehicle up to ensure the tire was completely on. He just tightened it on the ground. It was obvious the tire was not entirely on the wheel.
The people were very friendly and helpful and I was very pleased with the job they did.
They was really nice and got me in the same day as I called. They explained everything to me and ask me if I wanted other work done. They wasn't pushing me like others places. Very nice and amazing service
I think the work was done as promised more or less. They ordered the wrong part on the first try so it took an extra day to complete the work.
Choosing Midas for my automotive car needs was the best! It was so awesome! Like each Midas Team member was so friendly, patient and respectful. If there was a moment I got confused, I asked to clarify or to repeat so I could understand and all my questions were answered. I was not dissatisfied at all, I was satisfied all the way! I will definitely recommend and definitely will choose Midas for an oil change again or any automotive need! Thank you!
Jason was extremely professional and honest and took my truck immediately for brake service.that was greatly appreciated
I had my car serviced in may. I spent $800 on a handful of items. Three weeks later (having said they performed an engine check but didn’t “charge me for it” according to my phone call with Brian last week and I had to fork up another $500 for another issue. From Wednesday to Saturday my car was fine still making a horrible noise after the water housing outlet was replaced and my car overheated AGAIN. Had to call someone else to fix the problem because they’re not open and I’m furious as the part that was broken is part of this housing outlet they “replaced”. I’m 7.5 months pregnant and it’s not okay to be breaking things while repairing my car or not checking afterward everything was good to go. Performing an engine check but not sharing any of that information with me as I guarantee all these problems would have been shown if they actually had. I’m so angry I had to go somewhere else to actually get the $500 I spent relooked at after 3 days & spend another $50 to fix the issue not $500.
Be more transparent in your pricing. Don't try to scare people into more auto repairs than what's necessary or affordable. Don't send out misleading advertisements listing an oil change price that isn't actually available.
For the first time in my adult life I am handling all car maintenance and repairs all on my own, the associates always explain everything thoroughly and I never feel as if I’m being taken advantage of for not knowing anything about cars.
The dealership tried to screw me. Midas did not. I appreciate honesty.
From scheduling the appointment to checking in and to the end of service, the process was quick and easy. They started the appointment on time and it was done pretty quick. I am very pleased with the service I have received at this Midas store. Thank you.
They were able to fix my car that day and my car and I are appreciative of the service and love how the car runs now.
Do what you say you're going to do.My car was owned by a drug dealer, be purchased it new in 2011...he got busted in 2014. After about 1.5 years the Feds decided to use it as a car to make fake drug deals with...and in doing so added 12 hidden cameras to the vehicle. It was state of the art and it's recording device is hidden in the trunk area.The Feds used it for 3 years and then it was sold at auction like the Feds do with a lot of stuff they've seized. Now I don't if the cameras were supposed to be left in but they were...and I use them all of the time because they're still ahead of their time, even today.Whenever I drop off my vehicle to be serviced I leave the cameras on. I was told they would do a full inspection when none of this happened. They simply changed my oil, apparently lost a washer or nut along the way...did not replace it. (Amazing)
I was so happy and very surprised no charge for a diagnostic. Everyplace I have went they want $75 to $100 for a diagnostic's. Very pleased, and got a print out of all repairs and issues.
Not tape people to pay your employees to stand around like $16 for their labor what if I don’t have enough money to pay for my oil change because of this
Honesty and sincerity of staff to do the best job possible.
Setting an appointment was extremely easy, the personal in this location explained to me everything that it was done to my car and base on that give me the best recommendation. Thanks for an exceptional service
all done in a very professional manner
Labor charges extremely high and parts extremely overpriced compared to commercial rates. Declined half of the suggested services as a result, which I would have opted for if they were cheaper. Except that, everything was great.
Always have been upfront with me. And tell me what I need now and what can what.staff are very professional
My car came from another shop on short notice and they worked it in. The service was completed that day
The team at this Midas are very professional, and effective. The manager, Jason Sager is very customer oriented.
"Had my oil changed, noticed the engine sound was different, opened the hood, all the screws were out of the air filter hood and it was wide open. Luckily nothing damaged or missing."
Every time I come in the guys are quick to acknowledge me and get right to work, there is no wasting time.
Ease of making an appointment when I wanted it. Ease of check in. Professional and friendly staff and my oil change was done in a timely manner while I waited. Just moved to Manhattan and this will be my place for servicing my car. Tires are up next.
Experienced Technicians and great customer service
Glove box was removed to inspect cab filter and when i picked my car up glove box was on the floor board. When trying to put it back where is belongs, it doesnt fit like it should. At all.
Midas well give them your account info
Lower labor cost and charge based on actual time it took and not pervious estimate
Midas gave me automobile salvation to the fullest of my satisfaction. I've never been or experience a place that gave me a deal I couldn't refuse. I tell everyone about this place and anyone who has had Midas service should do the same. God bless Midas.😀
I waited for parts for a few days, I was promised a discount. It was about 5-7%, I was hoping for a better price
I have been using the same Midas location for years. I return because they do a good job and feel like it is my best deal. They usually try to "upsale me" but answer my questions about how important is it and accept my response if I decline the upgrade service without pressuring me. Like the guys and know me by name and I know them.
I always have a good experience there. Their service is consistent, the employees are reliable and knowledgeable and communicate things well... And when they fix my car, I know it's fixed. I am also confident that if my car wasn't fixed after being serviced there, they would do everything they could to make it right.
Was told I needed 4 new tires and over $2,000 of work. My tires are not even a year old so took my car somewhere else and was told the compete opposite. I don’t appreciate being lied to.
prices seem too high and they don't always tell everthing or fix everything that is wrong with the wehicle the first time
I was highly satisfied with my experience
Craig went to another town to get a part for me on his day off. And Erin did the job very quickly and efficiently
"Great people, found my parts and did the service for 600 less than a competitor.. Nice staff to boot"
"Good service, friendly staff "
Good service and nice at explaining everything
"I love going to Midas when my vehicles need some TLC. The manager, Jason Sagar, runs a very customer oriented and friendly shop. The staff are second to none, and I am very happy with the care I get."
"My car was loud needed some exhaust maintenance, I made an appointment for the next day and it was evaluated and the details were explained and the parts showed to me, with what had to be done. I had the work performed and the car sounds and performs much"
"I was very impressed with my experience! Everyone I talked to was so nice and very knowledgeable and helpful! The folks at midas were quick and efficient . Even with everything I had to get done on my car and it was alot, they were able to get my car back "
"They were speedy and did a great job with my oil change, they did rotate my tires without asking me which I?m pretty sure they are suppose to ask if you want it done or not. Otherwise great experience most likely will be going back for the next oil change!"
"Jason, Cody and Bryan thank you for always taking care of last minute car troubles. Will not take my cars anywhere else."
"I had tires and an alignment scheduled, but there was an issue with the tire inventory. Midas upgraded me to a better tire and matched the price of the original tire order. Great work and service. Will be back. "
Service was excellent. Employees were great. I just thought dropping 1300 bucks on cv joints was a bit pricey. I certainly do not hold it against employees as again they were professional and courteous..and of course they do not determine costs. I onl
I come here every 3 months / In and out service
"I've recently had a lot of work that needed to be done on my car from routine stuff to badly needed repairs and this shop did all of it! They treated me professionally, yet friendly manner. They offered suggestions, but didn't make me feel pressured into s"
Manhattan Midas has been servicing my vehicles for over 30 years. The guys have been professional and timely in the work they have done with my vehicles. They take the time to review the vehicle history to keep maintenance updated.
I had an appointment for a tire rotation. They inspected the tires and said they didn't need rotating yey. Checked the pressure and didn't charge me anything. Thank you for being honest and I appreciate the no charge. I will be back again soon for more ser
Was very excited to hear I could bring my own parts and they would put them on for me and only pay labor. It was a great find since I ran out of time to fix the stuff myself. The store was very clean and all the interactions were very professional and very
"Thorough inspection, list of problems with a needs to be done now/ sometime in the future explanation. No pressure to do a lot of small repairs"
"They were great. Fast, courteous and knowledgeable. Prices great!!"
The oil change was preformed in a timely manner. but the air pressure in the tires was not checked until i pointed it out.Also the tire rotation was not preformed as requested i needed to return the next day for that.
"On a recent visit to have an oil change a tech pointed out some cracks in my serpentine belt. They not only pointed it out, they replaced it on the spot. Excellent work. I will be back."
They always have a positive attitude and put their customers first!
The website provides inaccurate information - the appointment request doesn't work - staff member that took the call was rude. Take your money somewhere else.
After having set backs with parts and all Midas kept me informed the whole way and even helped me save money at the end! Very impressed and pleased with the help and service!
"I recently purchased a brand new car. And of course, as luck would it, I caught a bolt in my tire. I heard good things about this Midas location and figured I Would bring my new baby in to try them out. And let me tell you, I am glad I did.I have had bad e"
"I took my truck in for new tires. Staff was very upfront and courteous. Everything was explained fully, the estimate was spot on, and they didn't try and sell me anything I didn't need (that's a rare find). Service was done in a timely manner and I was ke"
I came in to get a full break inspection and still didn't find anything or fix it so I went to another place and found it was something else and you guys charged me for something I didn't need so I am trying to get my money back but you guys are being lame
"Excellent, reliable service every time I come in. They tell me what I need to hear and I like that. Other shops beat around the bush and lack transparency."
"In general, I hate taking our vehicles anywhere for service... but Jason and the guys at our Midas shop are always so friendly. They seem to know me and understand what we're willing to fix and not fix on our older cars. They don't pressure me to get work "
Fast workers, nice customer service.
Efficient, professional, did a great job!
Excellent customer service.
"I have kept my 2006 Subaru looking good for 15 years and the awesome crew at the Manhattan Midas have kept it running like new, for ten of those years. Some of the staff have changed over the years, but the professionalism and the customer service has neve"
Prior to bringing my vehicle in to get checked out/get a quote for repairs I was never informed of any fees for a pressure test on my radiator. During the phone call I informed the employee that I am having issues with my coolant system and they failed to
Great service and helpful staff!
Took my car too the dealership twice for service (within the last month) they kept telling me I was wrong and nothing was wrong with my vehicle.took my vehicle to Midas two days ago and they confirmed everything that I thought was wrong plus and additional issue that ford insisted was in perfect condition. They got me in on the same day I called and fixed in the same day as well. I havent felt my car run this nice since I bought it
Great customer service!!!!
"We went in for the oil change appointment and to get a quote on muffler/exhaust services according to our request, which were simply to 1) cut the pipes, 2) weld the customer-bought glass packs where specified. They said they're waiting on a lube tech to b"
Excellent service and customer care
Excellent service!! Quick, friendly, and I felt safe as they adhered to COVID19 restrictions and suggestions.
"Had a great visit at my local Midas in Manhattan, KS. I moved here a couple of months ago and had a flat tire. They quickly fixed it, they did it at a fair price, and no pressure for other services. I have had not great experiences at Midas in NJ but no "
The quality of the staff's attitudes and service were both below reasonable expectation. This service took place right as COVID-19 began to impact the United States. I'm going to reserve judgement and return again in the weeks to come for some scheduled maintenance beyond an oil change. I want to give them a chance to redeem themselves before taking my car to another shop. Continuity of service and documents are both important to me, and to the story of this little car.Note: Tires not rotated.
"When car was brought in for brakes, it was stated that fronts needed to be done but we were unsure about the rear drums. They said that they cleaned off the rear drums of brake dust and said that they were good to go. Then when leaving the red brakes locke"
Excellent job Will return when needed
I take four family member vehicles to our local Midas and always feel confident that the advice given and work done will extend the life and performance of each. The oldest is 23 yrs and the newest is 12 yrs and with Midas help I expect to get many years
Had some communication issues while tryin to set up an appointment. Didn't realize I would be getting emails instead of phone calls about tryin to set up my appointment. Finally have one for today. If I could find out how to see my other review I would del
Requested a call for an appointment twice and never heard from anyone. Guess I have to head down there to speak to anyone. Hopefully I dont have to wait all day.
Manager Jason Sager was extremely rude. Wouldn't even look up from his computer to help a person in need..Never again will I go to a Midas shop. Can't give it a zero star so 1 it is.
Thanks for the free oil change....the guys always take good care of me!
Wow! I can?t express my happiness for this business. They had great customer service over the phone. They were punctual. They provided several services while doing an oil change. The men seemed to work together well and had a happy environment. I even hear
Jason & his guys at Midas are excellent.
The team is always incredibly thorough and I appreciate that they explain the work that is needed done in a clear manner. I will continue to do business with Midas as they've built a level of trust with me that no other place has.
Great service and very friendly employees.
"As always, the Midas crew did a great job finding the problem, repairing it and putting new life into my 22 year old vehicle!"
Was able to take care of me quickly and effectively. Friendly staff and great customer service.
"Thank you to the Midas staff at the Manhattan location. The technicians have done a fantastic job of taking care of our 20-year old Camry, keeping it running and keeping it safe. They work with our last-minute schedule and provide all-around great customer"
"You guys were quick and polite the whole time. You are convenient to either schedule in person, over the phone, or online. "
The guys at Midas did everything they could to get my car back to me as soon as possible. As well as helped get a different engine found for my car. I love going to Midas for all my car troubles. Keep up the great work!!
The gentleman at Midas kept me up to date on how my car was coming along, as well as answering all questions I had.
"The staff was respectful and knowledgeable. I was able to drop my car off and have staff communicate with me about service, which was fast and efficient. "
"I've been a loyal customer for the 3 years we've been in Manhattan. The customer service is pretty good, for the most part, some front desk staff are better than others. In general, I don't like that even if you have an appointment and drop your vehicle "
"I?m happy to give Manhattan ?s Midas a great rating. I have always had great service , no matter what I need done."
Amazing mechanics, Adam will sit down and explain what is going on with your vehicle.
I took my car to midas twice for repairs. Once for the timing chain and fuel pump. Car just broke down. Now they are saying it's a fuse that they cant fix.
Great customer service and goods quality work!
The service was outstanding, the gentlemen were very polite and offered detailed explanations on what they reccommend is best for my car.
I was welcomed in and treated with complete respect! I will return for upcoming maintenance, and I would highly recommend MIDAS.
I recently stopped in by chance to have a repair done. The service manager and mechanic were first rate and did exactly what I asked. They didn?t try to sell me another part or service like other places tend to do. I live 30 plus minutes away from Manhatta
Great service! It is nice to be remembered as a repeat customer! They always look out for the customer!
I've gotten my oil changed at this location for years. I am always so impressed with the customer service every single guy at this shop displays! They're incredible caring and informative! They remember me every time I go back and are so welcoming! Will co
They are determined to help! Pleasant mechanics, polite and friendly.
The staff here is well trained. The crew is friendly and knows what it is doing.