I had called and was told that I could just go to the oil change bay and they would take care of my burned out headlight. I was pleased that they had the light in stock. The light was installed and my fluids topped off. Very impressed with the young lady that took care of me.
Due to part delivery, we had to wait 2 days for the part. Dealer was helpful allowing us to keep our vehicle at their store instead of driving it home and back. Helped save time and gas at least. Tardy delivery was due to supplier not the dealer
Did the work efficiently and on time.
I received prompt and courteous service and repairs.
They got me in quickly, did a great job. Lowest price around
Above and beyond service and great communication. Did everything I asked/needed and more. Great quality parts and service for a great price. Worked with me and helped me with a loned car for free while they worked on my truck. Everyone was very kind and informative. Thank you for such a wonderful service and I couldn't be happier.
I am always happy to come to the Kalkaska Midas. They know my name and vehicle. I have the utmost confidence in their work.
The Midas facility of Kalkaska has always gone out of its way to accommodate our service needs. We have had all of our vehicles serviced with them for the last 30+ years. We have never found their service or quality of parts to be lacking in any way. We have sent our children and grandchildren to them.
If we ever have an automotive issue, we can rely on the guys at the Kalkaska Midas shop. They talk you through the diagnostics and make sure they understand your concerns and then are very reliable about letting us know what they find as soon as possible and recommend process and our options. They have always done a good job for us and we trust them with our vehicles because we are basically trusting them with our lives. They have earned that trust over the 12 years we have been here and we used the same shop prior to our moving away in 1997, before it was a Midas facility.
They explained things, greeted us with a smile, very friendly and the cost was very reasonable. Thank you
Great crew, efficient, friendly
The oil change was smooth! I didn't have to wait, the staff communicated well and it didn't take long. I was very satisfied with this experience!
I have been going to midas for years, I wouldn't think of going anywhere else. The customer service is top notch. The techs are great, especially Rodney. The place is clean and well organized.
The cost was way higher than where I usually go. I was shocked that it would cost $80 for an oil change!! My usual place Costs me less than $50. I only chose to come to you because it was closer.
We bring both of our vehicles to this location regularly. Destiny always know what we want and is always very communicative with our service needs.
I really appreciated how fast they were to get me on the schedule to get truck worked on the next day. They explained some possible issues that could arise in the future.
They always do what they say they are going to do, they communicate clearly.
This Midas facility has serviced every vehicle I have owned for many years. They are my go to people for everything automotive. The team is very knowledgeable and elain the issues is plain English. They never try to dazzle the customer with technical jargon.
Mike (and Gavin!) is such a professional up front. He greets people, listens to their description of problems or the details of their requests, then he offers real solutions and realistic expectations for the time of the repair or inspection. He knows customers by name and cares about their experiences and situations. We've never had a bad experience with anyone at Midas in Kalkaska, and it starts with the team who greets you the moment you walk in. A+ service.
Other than the price, I was highly satisfied. I think I’m just cheap and don’t like to spend money.
both bays at the oil change bldg were full but one of the gals came out within 2-3 min and greeted me and told me about how long it would be which was 5-7 min. Did not even take that long. All went well.
I appreciated the full detail explanation at the end of my service and they completed the job in a timely manner. There was no issues and the lobby was nice to sit in. I am returning to get more work done as they recommended to ensure tire life on my car.
They were able to repair rather than replace parts.
Alway friendly and knows me by name. Explains things clearly and answers my questions.
I drove up, no waiting. Destiny offered me coffee in the lobby which I quickly took advantage of. When I was done with my coffee...the job was done. However, I was reading a pamphlet in the waiting room and it said free tire rotation every 5K when you purchase tires (which I had done previously). Well, I asked Destiny if I could possibly get that done too. 20 minutes later I was out the door! Don did a good job as well. But, interface with Destiny made me realize she is a valuable asset to this Midas business.
Great job! Professional, organized, quick.
I was impressed with a Communication. From the moment I enter the door, I was greeted kindly, and kept informed through the entire inspection process. I especially appreciated the information from the associate regarding programs to help clients in my certain situation.
I was able to get right in and service was completed in a timely manner.
No waiting and oil changed quickly.
Always impressed with their service;
Excellent Staff! Mike is the best!
The guys went out of their way to do my car the night before my morning appointment when I dropped it off so I could be sure to have it when I needed it the next day. Stellar customer service!
Gavin is terrific—very knowledgeable and communicates clearly. He is a real pro.
been bringing my vehicles here for the past couple of years. always have great service and both Mike and Gavin are easy to talk to, great listeners. good service through out.
I like that I can schedule an appointment while I am at work and they will pick the vehicle up, do the scheduled work on the vehicle and return it before my work day is done. Nice and convenient.
Have been going here for years and always excellent service!
I got what I came for and they didn't try to sell me unnecessary stuff.
Service was quick, yet thorough and professional. The employees are always friendly. I consider them a trusted source for mechanical work.
Price was fair. Service was thorough and quick.
Because of the good people who work there and been going to Midas for a long time
Everyone was friendly and everything was done fast.
I go to Kalkaska Midas for all my auto service and repairs. The guys are great.
As always I got an appointment in a reasonable amount of time, got updates on progress,problem with vehicle was explained in detail along with cost and when it would be done. I am also extremely pleased with the staff as they are always friendly and professional will bring my vehicles to midas if possible and recommend to others to do the same.
THIS Midas location has serviced all of our vehicles over the last thirty years with the very best service. They are always courteous and very knowledgeable of the issues that have pledged cars and SUV's. We have recommended this Midas location to both our friends and family members.
Very efficient and got me out fast
James i a real pro—terrific communicator, extremely knowledgeable, and good for his word. I checked out with Gavin, and he is very good too.
I love the Kalkaska Midas!
As always MIke and his team did an outstanding job. We have been going there for 20 years and they have never let us down.
Honest and friendly, everything you could ask for! Mike was helpful and explained everything well, was honest with my vehicle
Destiny was most competent. I thought my washer fluid was empty. Young man filling it said "nearly full". Destiny walked to that side and reached around the guy, and said "here, loose hose". Tada, fixed. The sheepish look on his face was priceless.
Fast and friendly service!
Because they treat you very good.
I think the employees are very nice and kind
The staff is so friendly and easy to talk to. I appreciate their efforts and honesty. Thank you for all the years of outstanding service.
Staff very thorough and friendly as usual! Quick service as usual!
we have been going there for years from randy,mike and whe whole crew. they are mostlikely the best place to take your car and we deal with agents in 2 other states where we live. they are honest, wil go out of the way to make shure they are thetre for you when you need it i have to care for a senior husband and mike got me right in took us to a nearby resturant to wait picked us back up and ever helped me with tyhe car of my husband they do this for everyonel thay are your best adverstisementro gartner
polite and on time with good follow up.
Destiny is amazing, she is a wealth of knowledge and friendly. She is a great leader and talks so well to all the employees and customers. Everything was communicated well to me and everyone was very helpful, pleasant and just nice environment to me a part of.
Excellent service and friendly staff plus reasonable prices is what brings me back to Midas of Kalkaska.
I have been using this Midas location for many years. They know me and that is why I return. I always recommend them.
James is a highly skilled and extremely very knowledgable manager. The work is excellent and the price a fair one.
The staff was very knowledgeable and friendly. They gave me a great outline of everything that was needed for the vehicle and things that were recommended.
Kalkaska Midas always provides excellent service at a fair price. They are friendly and helpful in explaining the condition of the automobile being serviced.
I like all the workers there! They are caring and friendly! They know me well, I’m not just another person to them. They actually treat me like family. I actually do have a family member working there. I go to Midas for almost all my repairs unless something is covered under warranty
They really make a point of you understanding what they have done with your vehicle. This time it was likely new brakes I needed. They inspected the brakes and determined that it was not necessary at this time to work on them. How many places will tell you that. They also inspected the vehicle as I told them I was going to sell it during the summer so it has a clean bill of health. I sat with several other customers and we all had had similar experiences with Midas at this location and that was why were returning.
Very pleasant. Finished fast
Clear communication. Reported what to expect in the future. Prompt service and a couple associates worked to complete things in a timely manner
They explained my options for transmission flush as well as using shudder fix. The price was what they told me. I was able to drop off the night before. I was notified when everything was done, with an emailed receipt. Most importantly, the service fixed the problem!
They all know want they were doing! All good
Great people. Excellent work.
I received fast, friendly, professional service at a fair price.
Always satisfied it’s a wonderful operation with kind people working there always quick and through
Been a loyal customer for years. Always have been satisfied.
They were the only shop remotely close to me that did not have a 3+ week lead time to be seen. With Wheel bearings and a CV Axle that went out at the same time, I was pretty much dead in the water and they were able to get me in rather quickly. The price felt a bit high for the time that the work took.
Prompt service. Willing to go beyond what I came in for. Great value. Friendly, helpful explanations.
This Midas has the most customer friendly staff around-better than the grocery store, restaurants, really anywhere. They always go above and beyond. They even made sure the exhaust sounded tough enough that my 17 yr old red neck son was happy with it, and pleasing teens is near impossible! I will always return to this location. And everyone I know has had great experiences there as well!
The counter associates were extremely helpful and courteous, they explained everything well and kept me informed.
This shop always does a great job with our vehicles. Mike and James are great as are the oil change personnel. The girl is terrific, I’m sorry I don’t recall her name.
The service was very good and associates friendly.
Friendly team AND fast service!
They always do a super job, very friendly and fast. Will always come back here.
Staff is always, well trained, courteous and professional.
Great service. Clearly explained my options and the pricing. Always friendly and helpful and take the time to answer my questions.
It's about the people—Gavin and Destiny are friendly, informative, and professional. First time working with Machal (sp.?) and he was great too.
I trust the people who own and work there.
James and Mike went out of their way to make sure that my vehicle was done correctly and communicated what was needed and why. Brake caliper failed when I was leaving the lot and they fixed it right away
The owner, Randy, and service associate, Mike, are not only knowledgable, but always friendly. We always get a friendly greeting, and answers for all our questions. These guys are the best of all the service people we encounter!
I think the price of labor and the price of parts is way too high. I can find all the same parts for 1/3 price. I can also find work for 1/2 the price.
Found everyone to be very prompt, polite, and knowledgeable, as usual.
Friendly, dependable service
excess wait time to get in, price
Professional and quality work.
Overall great people and service
They do an excellent job.
I was greeted my my name was asked how I 've been. Everything was expected as my oil change was being done. I felt very included on what was being done. I had a question and it was explain very well to me.
Great communication, quality work, and had the time to answer all of my questions.
Always satisfied there. Everyone is very competent and helpful.
This was a unique service call as it involved our camper and the tow vehicle. I feel that Mike had lots of information as to what to look for the assure safe travel.
Destiny is very friendly and kind and explained everything in a very understanding manner. She is great. Machel was very nice as well.
Tire pressure sensor right rear came on after the oil change
Mike is always extremely helpful. He goes above and beyond and I appreciate him very much. I don't have interaction with the mechanics, but they do a great job.
Options for tires were explained in depth.Very easy scheduling.
They do what they say they what they said they would. Great communication.
Your staff Jim and Mike have handled all my cars that’s four of them every time I have had the best service and advice from them Total professional service
The service,value, and time it took to finish the job!
I have found the folks at the Midas shop in Kalkaska (MI) to be friendly, informative and extremely efficient. On this particular visit, Emma and Gavin were their usual superstar selves. It is a pleasure doing business there.
The attendance were really friendly and knowledgeable
Service technicians are knowledgeable and professional.
Great staff, trust their assessment of services needed.
experience staff, facility clean, did a great job.
Always room for improvement
repairs were done as quoted and in a timely matter.
Very friendly and kind. Know me by name and vehicle and remember what is going on with my vehicle from visit to visit. Treat me with respect and don't talk to me in jargon that I wouldn't understand. Ease of appointment scheduling.
They went to work on my car as soon as possible and had the repairs done when they said it would be completed.
I have never had any problems at thus Midas service store. It is 100% efficient, clean, ethical, dependable, and friendly.
Prompt, courteous service.
They do quality work for a fair price
Each and every step and procedure was explained in full in advance of the work. If and when there was an issue or a development that was uncovered I received a phone call with an explanation and an estimate of the additional cost.
We always have very good luck when we go to Midas to get our oil changed. Gavin, especially, is super nice!
Good service & repairs. Friendly people to work with. I take all my auto repairs to this shop.
I have known the owners and most of the employes for many years. I consider many of them friends. They are honest and stand behind their work. The only negative I have is that auto repair in general is so dang expensive these days. Certainly would recommend them to anyone.
Mike was very helpful, explained what I needed and my car was fixed in the time he said it would be fixed. Mike was great!
Great service! Didn't try to upsell us on things we didn't need.
They have ALWAYS gone above and beyond to do what is right for my car or truck and let me know how the work is going and about what the cost could be. They've been great for many years and will continue being my main "go to" for almost all of my vehicles needs. Thank you so much.
Clutch failure diagnosed and repaired in less than one day.
We always get right in no matter the issue small or large. Fully explain in detail about our services and always really friendly.
They are very fast and efficient. Great attitude, friendly
They made everything very easy and convenient. Prices are good.
The associate was very knowledgeable and very helpful.
Prompt, efficient, and friendly at a reasonable cost
Honest, prompt, professional, cordial.
Everyone was friendly and getting the truck in and out for service was done in a reasonable time period.
I used to work there and know the type of service they provide, which is always exceptional and professional. Great employees and amazing owners! Thank You Midas of Kalkaska!
I have been taking our vehicles for service at this location for the last 12 years, the service is always professional and courteous. I have never had any issues with incorrect diagnostics or unneeded repairs. Honest, Friendly, Professional staff. Outside of warranty repairs, I will not take my vehicles anywhere else. Anyone can feel at ease that they will get the best service, and only needed service when they bring any vehicle to Midas for repairs and recommended services from the manufacture.
Mike & Jim always explain what’s needed and when they can make it happen they are super men that take their time to let me know what can be done They always very polite and very business like plus very friendly n helpful
Good service, friendly staff, time availability for appointment.
I've been going to midas for years. The kalkaska Michigan location is the only place I trust to get my car serviced at. James and Mike keep their employees tip-top and they do a great job.
Professional staff backed by good management.
Quick,easy,and convenient
Always knowledgeable and get us in and out ina timely fashion. They know what they are doing.
I was able to get my car fixed up and my oil changed super easily before my road trip. The waiting area was nice and the staff were very friendly and communication was excellent.
Some Decades of Excellent Service - Above and Beyond
"I have used midas in Kalkaska several times Mike and his staff are always very friendly and professional, the work they is always top notch. I would recommend them to anyone as a five star business."
"Hi, you guys are doing great with my Volvo. Thanks a lot. I have new tires, windshield wipers, both low beams and regular change. Your staff is competent and friendly. You are close to home. Thanks!"
"Was on my way through town and had a sidewall tire blowout,. It was 5pm, called and talked to Mike, he was able to get me in and on my way in less than an hour. Fantastic customer service "
"Thank you for taking care of my car so I could make the road trip to Virginia for my cousin's Celebration of Life. Especially grateful to Cathy for responding to my text while she was on a weekend getaway, and scheduling me in the earliest slot! Thank y"
Had a front end shake under acceleration and suspected bad half shaft. Midas checked it out and agreed with my assessment. They replaced it. Car still has a low speed shake. Was told mechanic felt it during test drive and did a little research. It was left
Very helpful and professional service. I'll be taking all my vehicles to midas in kalkaska in the future!
Always quick and efficient!!!!! Great place for an oil change
I called the day before new year's eve and was able to get an appt. that same day. I knew what my issue was- brakes and they confirmed that. I was able to leave my car to be fixed overnight and was given a loaner car to use so I could go to work. The abili
"It was a Friday night at 5:45 I needed a new bulb for my headlight and it wasn?t a quick in and out job. Called Midas they told me to come right over Gavin and Destiny did a great job, worked until 6:30 to get my new bulb in."
"I visited for routine oil change and tire rotation. I had a nasty noise coming from under car, but they couldn't pin point the cause at the quick lube. Took it back a few days later for mechanics to look at. Faulty heat shield with a poor previous repa"
"awesome job.it is so nice having heat again in my jeep. i have to stop by tire light keeps flashing on and off,then stays on"
This place is awesome! Gavin does a great job with explanations and recommendations They are always friendly and helpful.
Great job! Everyone was friendly and quick service.
Had a moment between plow jobs to get my truck in For a oil change and check over..and they drove me straight in and went completely through the suspension and oil change in qwik fashion and I was back to pushing snow in 30 minutes..those shop guys are gre
Had appointment for oil change. My car was taken in within 5 minutes of appointment time and was complete 25 minutes later. Happy with service.
Fit us in on short notice. Stayed in touch during entire process.
always treated like family
The crew was fast and very friendly. Highly recommend them.
"I would recommend this service shop to any and all. We are not located in Kalkaska and our daughters car broke down 25 miles from this Midas on the way to her college. They were outstanding, they made her feel very comfortable, they searched for ""refurbi"
"Quickly examined car at appointment and told me the problem and cost to fix, friendly and courteous staff."
They were right on top of things and let me know I was due for Tire rotation. They were friendly and respectful.
"Our break hose was leaking on Friday at 5:30pm and we were 2 hours from home. They showed me why it was leaking, was honest with me on an expected fix time, ordered the part for a Monday fix, gave us their shop car to use for the weekend, and had it compl"
We appreciate your service and friendliness. Always satisfied.
"The service was top notch. I couldn't have expected better, from the special order to the flexible times of install. I didn't get a written quote though when I first talked with you, and I feel like I paid more than I was expecting. I also didn't get an it"
My brakes went out on my car at the same time I learned there was a family emergency in Florida. Midas not only fix my car but stored it for me until I got home. No complaints no extra charges. They were there and a time of a family emergency. Thank you
"Mike and the crew are absolutely amazing people, the kindest and biggest hearts I have encountered in a long time. I wont go into why but they didn't blink or hesitate to help me when I had no options for my tires to be mounted. Kalkaska midas thank you fr"
Took care of my van and got to use a loaner so I could get to work.
They always do a fantastic job and they are caring staff. They are my go to place!!
This shop charged me $100 more for a booked service $490-590 because they had to work a little to take some reusable parts off the original to put back on the new. Sometimes it?s easy sometimes a little difficult. Not always a perfect world scenario as a w
This is a nice shop. The people are friendly. I could not get all the service done because they charged me $100 more for a service that was booked. This was for the extra time it took to remove and replace the part because as I was told book price is only
"The oil change was fine but they didn't put a sticker on my windshield to remind me of when it is due again and my ""maintenance required"" light came on afterward indicating they didn't reset it for the oil change."
"Great job, friendly and checked everything out from oil to lights, tires etc. Only place I feel conformable going. Every car I had for the last twenty years I have taken to Midas in Kalkaska."
"I can always count on Mike at Midas to give me an honest evaluation of repairs needed for my vehicle. Their service has always been done quickly, using quality parts. "
Everything was excellent! Everyone was friendly and knowledgeable ! Thanks to all of you!!
Great job good price and fast
First routine oil change and lube for new vehicle. Good job.
"Quick, polite, convenient, and thorough "
"Complete and courteous service, detailed explanation of existing problem with vehicle and general feeling of trust with managers. Good place to take your car for service!"
"Had my oil changed. The guys were friendly knowledgeable. My filter was ""so-so"" and they didnt try to up-sell me. Told me it could last until the next oil change which I was delighted to hear. Thanks!"
"Very professional and honest, i was very impressed by the whole experience, I?ve had some bad experiences with auto repair services before but Kalkaska Midas did everything they said in the amount of time they said which is important because its my company"
"Great service, very friendly and professional. Will continue to have my vehicle serviced there and recommend Midas Kalkaska to friends and family. "
They always do an exceptional job
Definitely would recommend Midas to anyone. They are very fast and efficient.
This is my first choice for all of my auto needs. I have always been treated well and I believe their pricing is fair.
Always love my experience at this store! They do a great job keeping my vehicle safe and on the road.
OMG it was great.. will be going back for sure.. very friendly
"i actually enjoy coming in to get my oil changes, everyone is so friendly, while they are working to get you done in a reasonable time. It is such a nice service knowing I can come in and get my fluids topped off in between oil changes. I believe it is goi"
Excellent Service! Very friendly and professional staff!
They did an awesome job as always!!
The whole team at Midas are great to work with. Love that they are in our community. I love to shop locally.
Randy and Cathy are such an asset to our community. They know how to treat people right! And the staff are top notch.
"They go above and beyond and make sure that all loose ends are communicated! They are efficient, friendly, accommodating!"
"Very polite, explained things, and everything was done in a timely manner."
"My daughter brought her car in for service. The work was excellent and they advised she check her oil more often and check the ""blinker fluid"". This brought a friendly spirit to a chore as she learns how to deal and work with others. Well done."
The staff is very friendly and they show the problem with you car. They let you know up front the price and tell you your option.
Over the past few years I have had both of my cars repaired or serviced at the Kalkaska store.Their work is always good and the staff is excellent. Very helpful.Keep up the good work!!
They always do an outstanding job!
I received great service from everyone I interacted with. I would recommend anyone in the market for car care check them out.
"As a widow I need someone who will be honest about the needed repairs.As usual, they made the effort to help me keep my Honda in good running condition. Complete trust, marvelous service for many years."
Excellent service. The staff was great !
"The day the transmission flush and oil change were done I was in donating blood. As always your team considered my time valuable and the car was ready to go when I was done!Your staff at Midas, Kalkaska is awesome and goes out of their way to help their c"
I would not recommend this company to any one I know. It is not the company I thought it was. I worked for this kalkaska Midas for almost three years. Incidents took place that were not handle the way they should have been. So if you can't trust the owners
I would not recommend this company to any one I know. It is not the company I thought it was. I worked for this kalkaska Midas for almost three years. Incidents took place that were not handle the way they should have been. So if you can't trust the owners
Randy and his crew always do a great job with diagnosis and repair of our vehicles. We are assured of great car care.
Thought I found a good place friendly nice people for my son since I live down state to go get oil changes in Kalkaska. But I or nobody I know or my son will ever go back there!!!! A few days ago while I was visiting I had to pull a single mother out of th
Thought I found a good place friendly nice people for my son since I live down state to go get oil changes in Kalkaska. But I or nobody I know or my son will ever go back there!!!! A few days ago while I was visiting I had to pull a single mother out of th
"The service manager at Midas in Kalkaska told my mother that he was searching for a fuel filler neck for her '99 Caravan (my mother's leaked so bad the van couldn't be refueled at all). He then claimed the part was too old and ""no one made it anymore"", but"
These folks are awesome every time I go in. I'm always treated friendly. This time they went above and beyond. Following some tire issues they stood behind their brand and provided excellent customer service. That's all I need to say. This is the only plac
Excellent service every time. The staff are always friendly and helpful.
"Hard to limit this to any one visit. Your Auto, Midas is always on the mark for best service. When I needed wipers they researched and found the best available and they were right. What a HUGE difference in performance from any wipers I've ever had! T"
Your Staff is very professional and kind* I would recomend everyone to go to Midas* You will get the BEST service*I have been going there with all of are vehicles and wouldn't go anywhere else. There isn't any other place that would give you the time they
I finally feel like I get what I pay for!