It’s easy to get work done there, reasonably priced and I know the cost before anything is agreed to. The people are friendly and open.
The gentleman were very funny and they gave me some good prices and they always were very attentive to what I said. Also I think one of them likes my car...lol
I dropped in without an appointment, and they took the time and worked me in. Very satisfied!
Well first of all I came in with no appointment and I usually make it through the internet... And he was able to get me a time of that day... Plus , he helped accommodate I need to have this done that day.
Explanation of service Exploitation during checkout
The customer service was great and the staff was very helpful and professional.
The techs were very friendly and helpful.
Very slow check in, appt scheduled on-line, paid more than coupon/added extra oil, didn’t rotate tires, but didn’t communicate that to me earlier/upfront, had my vehicle up for a extended time/with no activity, unable to print me a receipt afterwards.
I was satisfied with the service, just was not expecting it to cost as much as it did but I knew it was still going to cost a lot and I needed to get it done for safety.
Less time for an oil changeAttitude of employment needs to improve System was down. Could not schedule online appt then could not get in the time I wanted when I called
I called the day before to see if they could potentially work on my car and if the service I thought I needed could be completed in 1 visit. The associate I spoke with was friendly and booked an appointment for me for the next day. He took notes on the engine problem I was describing to relay to the technicians.
I made a comment to the techs about my time crunch to make a meeting. They could’ve have worked significantly faster at the repair but what I blame mostly for my time issue was the satellite receptionist who told me I would be done by 9am, that was the deciding factor on my visit to Midas vs other stores. They completely screwed my morning meeting by making me wait 2 hours longer than expected. Overall giving the operator on the phone a 1/10(she was atleast kind) and the techs in store a 5/10 (I did not expect them to drop everything they were doing for me but they should have repaired my tire hours faster than it took them
The staff was very friendly, the work was completed in a very timely manner, the staff went over what is needed for my car, pricing was fair.
Customer services provided by the employees and professionalism.
not happy with the warranty on the brakes. did not know that it did not cover labor.
No comment other than very disappointed
Made my appointment, got in and out, and the price was fair.
Repair the damaged part to my vehicle that Midas damaged.
Overall service was good and they explained what need to be done on the brake service.
I was quoted $25 for an oil cap and was changed $13 for labor for it on top of that. They didn't mention the labor fee when they told me the price.
customer Service was excellent . employees friendly and helpful. So far I have not had a problem with my brake Service.
Friendly and fast service. I’ve been going to this location for over a year best Midas location in my area.
Midas advised me honestly about my need, did not attempt to extract $ for what would have been a futile alignment job. Never at Midas before, was sent there by a new tire shop not yet equipped to do alignments.
I had a 1:00 appointment but not in system showed email confirming. Person at like didn’t know what he was doing. After a hour and 45 mins went to get car. It was not done yet I told the guy he had cars that were not there at 1. After going around and around they finally pulled my car in and did the inspection and oil change in 13 min not at all assured it was correct. My air breather is a year old but no mention of needing a new one. Oh and the guy at the counter didn’t know what kind of oil to put in. What a joke. The new manager said he’s there to fix’s things. And kept saying I know for a fact this and that was done no he didn’t he was in the office the whole time.
Call customers that have appointments when there is a problem in shop and service cannot be provided in a timely manner
Well for one they were very professional, kind, and courtes.. I really appreciate it.. That they were very honest with me and able to help me with my muffler problem.. Thank you very much. Sincerely, Elias Acosta 🙏
Knowledgeable. Skilled technicians, excellent customer service.
Joseph explained everything, professional, knowledgeable and very courteous.
Very knowledgeable, about the car maintenance recommendations.
Price comparison to other competitors is the same.
Just overall amazing service, honest and quick.
It’s all about the customer service that I loved here. Manager Joseph is a great guy as well as the whole team there. Very friendly and they did their best to solve the issues that I had with my car which needed to be fixed immediately. Yes it’s fixed. Thank you.
They stayed in constant communication with me and kept me informed on what needed to be done with the car to correct the problems.
Everything went relevantly smooth; however, I was told my serpentine belt was cut and needed to be replaced. When I got home I checked belt. I could not see any cracking or cuts. I started the engine and repositioned belt and still did not see any problems. I even placed my hand on belt with engine running and could not feel anything. Not to sure how I feel about this.
They were friendly and accommodating.
The time I had to wait, I had an appointment for an oil change and it took 1hr 45 min. To complete and I didn’t even have my tires rotated per my request can’t imagine how long it would of taken if that was done.
Easy to make an appointment and service was completed timely. Staff was friendly and helpful. Will return again for service.
The people at this location are courteous, professional, and very informative. Excellent customer service.
Coupon for Oil Change at discount
They got on it and explained to me the problems
The associate was Wilfredo at the Clovis location. Friendly, professional, and easy to work with. Awesome experience.
Service tech was very knowledgeable in diagnosing and explaining the issues. Wilfredo and Bernardo were very courteous, friendly and helpful in assisting me with services needed.
Happy with the service at the Clovis site. Bernardo was extremely helpful with taking care of my service that I needed. The work was explained in detail along with a courtesy check done before any work was done. Happy with the outcome.
We had to have my son’s car towed to Midas from the mountains. The team was great to check the car, call back and explain the repairs and get my son back on the road with new brakes and tires. The only thing I would change is maybe explaining tires and if they have a warranty.
They were quick and honest with me and didn’t charge me for an alignment because my car was within specs
Very friendly and knowledgeable
Very caring staff. Erin took me home during repair and picked me up when job was done.
Courteous, professional, people. Outstanding service.
Replacement of Damaged Rotors at no charge
Associates are very rude and condescending. Seems like they are making jokes about your car rather than rly caring about fixing them.
The oil change on my TOYOTA COROLLA took more than twice as long and cost me double what I normally pay anywhere else because they couldn't figure it out. Disappointing.
Knowledgeable people checking in customers
The reception was very helpful and the mechanic was very informative
Good service and clear on what needed to be done.
Prompt service. Friendly professional employees.
Upfront prices. Price has doubled since last visit last November. It would have been cheaper to go to the dealer, but I didn't know that until the check in process was already completed
Your cost of labor is too high. Shouldn’t cost $400 in labor for brakes.
Train people better. There was horrible communication and the woman behind the desk didn’t seem to have a clue about cars, her job or how to treat customers.
I was greeted promptly when I arrived without an appointment. I was informed that my 2014 tires are due to manufacture specs should likely be replaced. For safety concerns I chose to purchase four new tires. I was given a acceptable quote. I felt no pressure and appreciated the knowledge on tire safety. The air cabin filter was also in need of replacement. Excellent customer service!
Always have great service very friendly staff no complaints
Helpful, courteous, and knowledgeable.
to long to check out when picking up car
It took what I thought was extremely long for the clerk to write up my service order for a simple oil change (LOF). I used to be a tech at Walmart and we could get a simple service order done in 5 min or less including checking the car’s mileage.
Made an appointment to resolve a complaint and was put off again after they called and asked me to come in
They were able to get us in the same day and completed the repair/alignment as needed. No cost since fell under warranty.
I received phenomenal customer service from the beginning to the end of my experience with Midas.
Maxx didn't try to "UP SALE" any services. I really don't like that! He did a good job.
I’ve taken my last three cars to Midas. I’ve always been satisfied with the pricing and the service. The associates are always very informative and very kind
MAX, THE SERVICE MANAGER WAS VERY FRIENDLY AND DESCRIBED IN DETAIL RECOMMENDED FUTURE SERVICES AND REPAIRS FOR MY TRUCK. ALSO, THE MIDAS TOUCH COURTESY CHECK SHOULD BE THE STANDARD FOR ALL REPAIR FACILITIES!
Friendly, fast and informative staff. Clean space.
Excellent service and professional service service 🙂
They were friendly and helpful.
Great value, very friendly staff.
Ease of service no appointment needed.
Explain work order.Estimated completion time accurate
The price was good and they were effucient
A lot of time spent chatting rather than moving forward with work.
Staff friendly, knowledgeable, answered questions,
For being my first visit .I was very happy for staff and the help and the price.for all i was satisfied.I will be back.And recomend this shop to my friends and family.
Made appointment for 3, they rescheduled for 1. Only one tech assigned, who was no show. Waited 1 1/2 hours for tech from another site to respond. Cashier refused to accept coupon saying promo ended, valid until 4/30. No apologies, should have comped charges. Very unreliable and unprofessional staff.
I've had over a dozen oil changes on multiple cars at this location. This last oil change service cost the most I've ever paid with a $20 off coupon.
We made an appointment online, which was a total suprise to the staff upon checking in. We were warned they were understaffed and running slow. We offered to leave our car overnight. No one ever called the next day to tell us the work was done. When we got there we were told we would have to wait for the manager to get back from lunch, after an hour he returned and began to help people who just arrived instead of my wife who was waiting throughout his entire lunch. In the end, they said our brakes were not squeaking and we drove away 6 hours late for our trip to the sound of squeaking brakes
"Asked for a quote on 4 new tires, person at counter said it would take too long for delivery from warehouse due to covid and he had no idea how long it would take and never made a call to warehouse to inquire regarding delivery, even though I was the only customer there. I told him I would go elsewhere because I had two bad tires. Very unprofessional. We won't be back for any maintenance on my car."
They always do a nice job and keep me updated. I have never felt they were trying to upsell me services
Price of service compared to other competitors.
Ray (service writer/ mgr.) at the counter was great.
I was told in full detail what they were going to do and cost. Our car was completed in a very short time. Ray and Heath was easy to work with
Highly professional, very informative regarding every detail.. the service received is always exceptional! Thank you all! Will definitely return & will tell others about the great experiences! All AWESOME peeps!
Very happy with the service at Midas. They were helpful and informative. Appreciated the kindness of the gentleman at the counter. I will be back. Thank you.
I’ve been a Clovis Midas customer for more than 28 years. Primarily, the fact that Ray Rodriguez manages the location is why I keep coming back! Ray is very organized, friendly and thorough with the Clovis Midas Operation. The pricing is fair, which motivates me to continue doing business at Clovis Midas. I appreciate the care Ray and his employees have for me. Thank you, Micheal Haney.
Got an oil change at a great price and the customer service was top notch! Finished quickly without an issue. Would highly recommend!
Got an oil change and Heath was super helpful and went over everything I needed!! Even let me know when I need to come back to get my breaks done. I'm happy I came in today!!
I went there for a estimate for shocks and they said they would give me a deal $800 I went to Les Schwab and got them for$300
They were timely and informed me of issues that needed attention and they offered a credit card towards repairs that I didn?t know was an option. The gentleman at the front desk was kind and informative. I will be getting my car serviced there from now on.
"Great staff, very professional. Wait time was satisfactory.I will be calling to schedule an appointment to have my car brakes checked."
"I want to start by saying your shop in corona ca has done a great job over the years. Moved to Fresno and began using the clovis location for service. I will never use this shop again. My last routine oil change was terrible, the cabin filter was taken "
I called on a Saturday to see if they could fit me in. My car was overheating and I was from out of town. They said ?sure? and said to bring it right in. The went to work right away and checked everything that could be causing the problem. And I?m just a c
"Heath, the shop manager at the Clovis Midas was amazing! He was professional but also very personable, honest and didn?t up sell me. He also pointed out some screws were missing and stripped on our air filter, he didn?t have to do that! Will definitely be "
Requested an estimate Sunday. Got email saying closed on Sunday but I would receive estimate in ?1 business hour ? after opening. It?s 3:15 pm Monday and not a word. Confidence in Clovis Ca. Shop is at zero now.
I was supposed to have an appointment for oil change @ 9 and thought I?d be able to drop it off.. while there was a person already there I figured I can leave it! For whatever reason he said I wasn?t able to! I had left it at another place for appointment
"MIDAS can't make money on a $20 oil change and tire rotation. Plan on their giving you a long sales pitch of all the things your vehicle needs (I overheard them doing it to other customers as well). They said I had a ""stripped lug nut""...Which meant they"
Great people great job. Thank you Midas crew
"I had a coupon for an Oil Change and Tire Rotation. I was hesitant that I was going to get ""Bait and Switch"" but the Staff didn't do that. They made a recommendation on one little service that I could do later but no pressure . We will return."
They made my first service to my car quick and easy! Thank you
Excellent work great customer service
They were friendly and professional with a very competitive price. Will return.
"My family and I have been a Clovis, California Midas customer for more than 25 years. Previously, we invested more than $50,000.00 in auto repair concerning our history of vehicles.Once again, I discovered one of my vehicles needed some major repairs. No b"
"I came in and asked only for an oil change. I was clear I did not want any inspections (air filter, tires). I was pressured to be upsold. Also, I was adamant I did not want my car information inputted into CarFax. I was told they would not. It now appears "
I was pleasantly impressed with the service and great detail of the inspection of my truck. Thanks
My daughter and I were greeted immediately. The service was great and the turn around time was fast. Very friendly atmosphere.
Great shop. Quick, friendly, and honest.
"Nice people, good service. "
All was done good an price was very fair.
They did an excellent job for a lower than market price: $17.76
Technician found and fix some issues with my car when he did the multi-point courtesy check! I am happy that Midas offer that service.
The service & customer service was excellent. I would recommend this location to family & friends.
Cant complain when its free
Very courteous and quick service. I would like to know how much for a transmission oil change.
"The staff here treated me like gold..... took care of my vehicle and included me in the process. Very friendly and never tried to sell me stuff I didn't need! I will be going back! Just ask for Tiffany when you call, she will take good care of you!"
took my jeep in for oil change and engine clean and new spark plugs turned out to check engine light comin on to really rough idle and not only just that i had to go to black stone midas 3 times cus they couldnt figure out what they did wrong so here i am
The staff at Midas were very friendly and my car was in and out in the time quoted.
Customer service was excellent
"Truly appreciate the service I received. Great staff, concerned about my view, professional and service done in a timely manner. "
"Never coming here again! I?ve been a customer for years taking in many cars and I will not come back. Today during an oil change they called about an issue that came up, told me one price over the phone and then charged me over $100 more in person when I w"
"I went for a oil change and tire rotation. They didn?t rotate the tires but told me one of my tires had a nail in it and was unrepairable and asked if I wanted to have a new tire put on. I took the car to where i got the tire at, lest then 6 months ago. Th"
"Very friendly, helpful, keep you up to date on service, just very helpful, I'm going back with my other cars"
Thank you for looking out for my safety. Helping me find Sears that was open to exchange my battery. I appreciate The personable concern and attitude towards me and my vehicle. I will return and recommend others to do so.Thank you again
Went to MIdas with a problem with my brake pedal going to the floor. Midas said all it needed was new pads and brake fluid flush. A week later the problem was still there. They adjusted the shoes and said it was find. The problem was still there. I went s
Great service ??. Yes recommend.
"Went in for oil change. Was told I needed new tires and serpentine belt. Couldn't afford 4 tires, so bought 2 tires and had serpentine belt replaced. Went home to look at my records and the serpentine belt had already been replaced 6 months ago. Had screec"
They were good an very accommodating.
"Before bringing my car to Midas, I thought the wheels sounded differently when I drive. Not much to my surprise, my tires were worn out! The tech showed it to me and confirmed my suspicion that it probably needed new ones. Originally, I brought my car i"
Johnny and Tiffany were great getting me in and out with an appt. oil change ($49) Synth Oil 0-20w with tire rotation.....on my Honda CR-V......Great Deal and will return with my other car
Great experience and fast service!
Great service. Fast. Excellent customer service!
This shop has been pretty consistent with the work I bring in.Good customer service & friendly staff. Keep up good work
I received excellent service and in a timely manner. I would definitely recomend Midas at Clovis.
My mom had an appointment set for 10:30 this morning and when she got there she was told that it was going to be a 3-4 hour wait. I feel that being in the Customer Service Industry for over 15 years the main aspect is your Customer is always first no matte
"They were friendly from the moment you walked in the door. They we?re knowledgeable and noticed I needed something, but they told me it wasn?t necessary right now so they didn?t push me into doing it right then. I appreciated that a lot. Great service!"
Was done in a very timely fashion and answered all questions
We had our front brakes done by a friend but we need the back ones done too so we went to Midas. They did a free inspection and said the front looks good but that the back (obviously) needs to be done. After appointment my car was still grinding so I took
"I was told I had three recalls and I needed several repairs on my car. One repair was the tie-rod ends needed to be replaced. I took my car to my tire shop friend and he said the tie-rod ends were good, but the back tires were cupping and I needed new shoc"
Great and fast service. Staff was friendly.
"Staff was very courteous & professional. They got my veh. in at the time of appt and it was completed at the estimated time they said it was going to be done and best of all, there were no surprises when it came to paying the bill. Thank you Clovis Midas"
It's been a while since I used Midas for car repair or service. Happy to say I'm glad I found you in Clovis Ca. I'll definitely be back. Kudos to your crew.
"The staff at the Midas in Clovis, CA all top notch. Quick, reliable, honest and really personable. My go to place for my misc auto repairs. "
Everything went well. Good service.
I went in for an alignment after replacing a tie rod. My steering wheel was off center. After leaving it still wasn't completely centered but better
Car leaked oil after the service.Husband had to adjust the cap after a couple of days we had the service. Did not want to go back to the store.
"It was a busy day the day I went, but everything was great! Customer Service was amazing, and everybody that worked there was very helpful.. Again, I will continue to go there for future service.."
"You pay for good service and parts. Seemed expensive but good quality, great warranty, and super fast service."
It took 1 1/2 hours to do a 15-20 minute oil change. There were no other customers there when I arrived and should?ve been in and out. I went to go check on the progress an hour and half later and my car was just sitting in the bay while the service techs
Realitively easy and hassle free way to get your car road ready. Would use again.
"The staff here is great. Got me in and out in no time at all, and didn't beat around the bush. Price was reasonable, and they did a solid job. Will be going back for my next oil change. "
Very thorough satisfied with all service
Super service in a timely matter!
"If I could give them no stars I would. My daughter got her oil changed here and they never actually changed it!! My husband went to check her oil and noticed no difference after she had just gotten her oil changed, we were lucky we caught it. Called right "
This was a very good experience. They had me in and out very quickly and were very courteous.
Made an appointment and got in and out as promised.
"friendly, quick service, Midas has been servicing my autos for years and I have always been pleased with their service"
Good service by knowledgeable cool people
I alway go here and tell everyone to go here
The people who were working seemed very unorganized it took them 5 mins to find my keys then couldn't get the paperwork straight and overall had a bad attitude the whole time I wont be back
"Friendly, good customer service"
"I spent 1,100 on a whole new braking systemTook my car in 2 weeks later... manager said they took everything apart and my breaks were ?breaking in?6 months later my car is still pulsating and I don?t feel comfortable with my new 1,100$ breaksNeeded a oil c"
I met new manager and was very pleased after I explained my past experience and made sure everything was taken care of on this visit.
"I think leaking rear wheel cylinders should have been discovered when I had a complete brake job done, saving me needing to come back to have them repaired and having to pay $140 a second time to have the brake shoes replaced because leaking oil had ruined"
The completed price was $100 over the quoted price. The shop did a tire alignment without authorization. Do not think I will return to this shop in the future.
"I took my '94 F150 for a muffler check. I was told it would cost $35 to assess the muffler, along with the rest of the exhaust system. I had purchased the muffler from Midas years ago, it was still under warranty and I still have the receipt. I received"
"Was so sad to see how I was targeted. As a younger woman. I was charged for 6 tires instead of 4... how is that??? #LIES#FAKEITTILLUMAKEIT,"
"If you have a problem and you will, call corporate, wait ""48 hrs"", per there policy for a return call. The call will never happen! if it does there is no resolution. NEXT, call your bank and ""dispute the charges"". You will get 100% of your stolen money bac"
"This company does bait and switch!!! Call your bank, they will disputed any and all fraudulant charges. Corporate will say they will ""return"" your call within 48hrs! In psychology we call this ""fogging"". LIES, ALL LIES!! MEH PS- YOU MUST RATE YOUR REVIE"
I hope you are living as high on the hog as the pig you are! Make my coffee & fry my bacon office wench??JENNIFER ALMASI
Midas will sell you a fake warranty on every tire! They can't even explain the warranty. $15 added in to each tire. JENNIFER A & RAY
"Please do not do business with these low-brow thieves. JENNIFER (Clovis Location) the ""Office Manager"" screamed at me repeatedly when I had an issue with my warranty, very rough woman. Nobody could explain the warranty they sell you! They will always cha"
Want to thank you all so much for doing my van. Your the best.
I have been to this Midas before & appreciate the efforts theyput forth in letting me know what is wrong with my vehicle &getting it fixed properly. It gets pretty busy at times but the MgrChris is able to juggle things pretty well concerning down timeon m
this guy works for madas and is suppose to be a certified mechanic. he does side jobs outside of work he worked on a motorhome and replaced a alternator worked ok for one trip. this is what happens when you get this kind of work done on the side. this guy
"Friendly staff. Asked to lube the chassis. Was told they would, if it was accessible. (It was not lubed.) Paper work recommended transmission flush. (I have a closed transmission.) Seems like they need to work more on personal attention."
"Spent more than $700 for rotors and pads here and left with damage from something being dropped on my truck wheel while it was laying under my vehicle being worked on. When I discovered the damage, emailed photos and explained it to the manager he immediat"
Good work. Good customer service.
Quick and precise, efficient and friendly service as always!!
Great service and maintenance crew!
Midis did an exacilant job we are very happy with them.
Second time bringing my cars to this Midas. The guys here are polite and professional. They took great care of our car at a last minute drop in. My daughters car needed breaks asap and we just called and they squeezed us in and it was done in a couple of
Over priced. No oil change sticker in my window and how can u have an all points check without checking the tire pressure or windshield wipers? My front tires were almost flat at 16 psi when I got there and we're 16 psi when I left. Wipers are old and c
"I was very impressed with the store & the manager ,to me he was very good at welcomeing customers for the time that I was there .Me being in customer service for over 30 years & have seen customer process like a number or a dollar sign I did not see that a"
this shop exceeded my expectations! ray the manager greeted me at my car and made me feel at home. all of the technicans were awsome. i cant wait to go back next week to get all of the rest of my maitenece done.
The guy asked me to buy him 6 gatorades because I looked young and gullible. Last time I go there. But that's what I get for a free check up.
