My appointment was on time and the work was done in a timely manner. The staff was very pleasant and welcoming.
Dan the man is awsome never a bad experience with them
They actually paid attention to what my car needed and recommended things to improve the maintenance of my car
I made an appt at last second and they took me in and finished my inspection quickly then gave me recommendations on what to fix in future. Greg was great, thanks!!
Dan and his teammates are just awesome Excellent customer service Best service ever
All of the staff were kind and helpful. I appreciated the communication and quick service.
The customer service was top notch. They were very knowledgeable about the services I needed. Everyone from the front desk to the technicians in the bay areas were helpful, polite, professional, respectful and possessed a high level of integrity.
John Hughes very knowledgeable and professional
It’s hard to tell when you have little lights out. I knew they were out. But the cost was too high.
Excellent service and my automotive technician was excellent and very professional
THE STAFF AT THE COLONIAL HEIGHTS LOCATION IS AWESOME. MY ISSUE IS YOUR PRICING. I WAS TOLD I WOULD NEED A LICENSE PLATE BULB REPLACED TO PAST INSPECTION AND IT WOULD COST 49.77, PARTS AND LABOR. MY COST FOR THE PART AT AUTO PARTS STORE IS 6.00 AND IT TOOK ME ALL OF 30 SECONDS TO CHANGE THE BULB?? I WAS ALSO TOLD I NEEDED WIPER BLADES REPLACED MY COST AT AUTO PARTS STORE 22.00 EACH AND MIDAS COST 58.99 EACH AND 43.78 LABOR, THIS TOOK ME 10 MINUTES TO CHANGE, THE WEEK BEFORE THAT I HAD ANOTHER CAR IN FOR REPAIRS AND ASKED IF I COULD BRING MY OWN PARTS AND WAS TOLD YES BUT THE LABOR COST WOULD GO UP 50.00 AND HOUR??
Always a Good Experience at this location
Was greeted with a smile as I described my need for a tire repair, after which she immediately brought the mechanic to look over my tire so that he can make sure it can be repaired. After he confirmed that it was fixable, he patched it quickly and I was on my way. Just prior to this I had a disappointing experience at Good Year, so I was very happy to find you.
The ease of being able to schedule an appointment, show up, be greeted and seated. The explanation from the front desk, the person doing the service, shown exactly what was being described and the the payment. As well as being given the information that was requested for future purchases.
Dan the man was amazing!!!! He saw my daughter on the day before service and told her to take it to Midas and he will make sure that she would be back in her car the very next day. He kept her word and he had the nerve to push her out of traffic. Coming from a mother that is not in town. who’s helpless daughter is in college. He Definitely put my heart at ease. I cannot thank him enough for the service that he and his company provided
I just went there for an oil change but the guy that worked on my car had to explain to me that I might have a oil leak so they end up doing oil leak diagnostic and he also did a pressure test cooling system to make sure everything was alright, i definitely appreciate what he’s done and I’m more aware of my vehicle now
Great service and communication
Very satisfied, John did a great job!
I take all my vehicles to this company they are honest and do professional work
I came for oil change. Was told upon inspection that I needed back tires. I was just there in December for inspection and to have tires rotated, why was i not made aware of tires then. I also was told I needed new brake pads..all of these items have been serviced by Midas...on my inspection sheet everything was given an okay...nothing to cautionary about but today I'm given these extra things. I appreciate the thoroughness but I felt like this appointment i was taken advantage of. I had to go back in and notify that a new sticker as a reminder for oil change had not been placed in mirror and my passenger side mirror was not pulled back out after being folded in.
I always feel as though the prices at MIDAS have increased tremendously. We have been customers at this MIDAS for 7 years. We bring ALL of our vehicles here. There should be some reward for customers of this nature who are getting 3-5 different issues taken care of. We had to turn down 2 recommended services because the prices are outrageous. We drive Mercedes and even Hondas and Mercuries, yet the prices always seems to be steep. I know we could get these things cheaper with a small business mechanic. For a chain like MIDAS, the prices should be a little more discounted. MILITARY should get a better discount as well. WE are a retired Veteran family who gave 28 years to the nation in service. We've spent thousands of dollars with MIDAS in just 7 years and even before that, we were MIDAS customers. I realize that the price of tea and milk has gone up, but I think we can do better with the car repairs and offer discounts for regular customers, your best customers. $30 off $890.00 is not a lot. 10-15% OFF would actually be a better deal for seniors, military, educators, etc.
I’m a repeat customer because of the great customer service I’ve gotten from this location over the past 15 years.
I went in for a routine inspection, I was surprised to get a same day service. They seemed happy I was there whitch is a great change of pace especially being a woman with no car experience; going to an automotive shop can be intimidating sometimes. But Greg was very clear and helpful. He and the other staff seem to very personable and knowledgeable in thier profession and that made me feel very comfortable and confident in thier work.
The team there does great work. Greg did a great job of explaining everything to me and keeping me in the loop. Price was a bit high but I understand nothing is cheap anymore.
Excellent service very respectful and ask question or gave me ideas for my other cars too
Very nice crew and good communication
The charges for the Lower control arms were a bit high cost compared to Midas.
I was highly satisfied with the service provide for the reason I always am. They offer quality service in a good amount of time. This of course comes with high a cost, but when I can afford it I always come to Midas. The associates are friendly and very clear about what will happen to my car or how long it'll take them.
I’ve been using this store for years. The fix what’s wrong and nothing more. Never scam me. Staff always friendly. Luv the staff and will keep coming to them.
Ease of service, quickness of service
I was happy with everything they did and was very happy with the customer service. I will definitely use this location of Midas again very out going people and did the work in very timely matter.
Whenever I go to Midas, they treat me like a family member or friend. Me and Miss Felicia carry on conversations. Dan was pretty thorough in the additional things they saw was needed for the optimum performance of my vehicle. I trust them.
Great communication, trusted service, work in the community
The associates were great, my car was done earlier than anticipated and the price was the best that I'd checked in the area.
Windshield Wipers Replaced when the when then the car had only 50 miles on itbetween inspections. This car is parked in my garage.
I use this Midas on a regular. I'm pleased each and every time. Felicia is great!
Thorough diagnosis and thorough explanation of what’s needed vs what’s recommended
Every associate was friendly, diligent and responsive. Felicia went above and beyond, not just for me but every customer I saw come in the door. This location is amazing and my experience was extraordinary!
At this moment,midas is best in area. Felicia is awesome she deserves a raise as do the other employees that day in and day out help midas stay afloat. My car was there for a month and the original quote dropped from 4k to 1.5 k then 400 where I was charged for a battery then refunded 67 after I informed them. I had loaner until I was hit then I had no car for 2 weeks and had to get a ride to get surgery in a car that was too small for my leg since surgery. Services were changed from replacing the crankshaft seal to putting a sealant on it.also I need a refund on that because I was charged for it to be replaced,not sealed.i will call Monday for that refund.
The people were very nice and helpful.
Always a good experience, I have been a customer for over 13 years, and MIDAS has serviced many of my vehicles.
Pleased with the manner in which the service was given.
All the associates were very professional.
The techs explain what's needed and not needed and even if I can wait for specific services. I always feel comfortable and respected.
The staff at Midas are almost like good friends. They are always open and honest about the pricing and services rendered upon my vehicle.
Charged $200, for road test and even had the work done with nothing taken off price.
Associates are always friendly and informative.
Scheduling was smooth, service was great. Everything was explained to me as well as shown to me on my vehicle.
Been going here for years. Great service every time. Never feel pushed for repairs.
Check engine light on, missing not firing on all cylinders.
Very polite service and worked me in without appt.
The associates were all very well spoken/professional manner. They explained my service expectation.
I trust Midas with all of my vehicle needs. They also have a credit card and Easy Pay options
I had to take car back because now that crankshaft sensor is replaced the car struggles to start. I got the loaner car and it smells like homeless people and wet socks. They still have car . I'm just trying to get apple watch from this survey
I had a muffler problem and I drove in to make an appointment. They asked to take a look at my problem. After a few minutes I was told about my problem, how it can be fixed and how much it would cost. It all happened in an hours time.
Had a coupon for a free brake inspection presented it like it told me to and everyone was confused and acted like it was fake and still was charged almost 53 dollars for labor also my vehicle had no cv axle noise before going in and right after I left I heard a cv axle noise and after they checked my brakes and I got in my car my brake petal went to the floor board and the guy working on my car was standing up and leaning against the post and falling asleep
The service was fast and accurate and started on time.
I was kept apprised of of the repairs and cost. Keeping me in the loop on the repairs is very important to me.
When the car was dropped off, my husband and I explained the car was turning off while driving or in park, the ABS light kept coming on and an oil leak. The rep was in constant contact with my husband that there was a problem with the steering, which was repaired and the oil change done, along with a diagnostic for $1038. Nothing was done or investigated about the main reason we dropped the car off, which was because it kept turning off. We were told that we'd have to pay for another diagnostic, $218, to determine the cause and that it had nothing to do with the steering. Why this wasn't investigated initially when we brought the car in, I have no idea. As soon as I picked up the car, drove out on the Boulevard, the car turned off, nearly causing me to be hit by another driver. Respectfully, the rep Dan communicated with my husband about the delays in the repair and my husband said he'd keep an eye on the car shutting off problem before we picked it up. My complaint is more specific as to why this wasn't investigated and or diagnosed when we brought the car in since that was the initial complaint. As my car sits at another mechanic, we will no longer be Midas customers.
Associates are very friendly and took the time to explain what needs to be done
Dan was great, as I was late, he said no problem and got my car done right away.I would like to see the Blood drive come back to Midas, I always donated
Jasmine at the front desk was extremely efficient and was able to quickly get throughly explain everything to me.
All of my services experience with Midas over the years have always been highly satisfactory.
Excellent customer service
The quality of the service performed, not so much the price. Didn't ask if they did 10% military.
The time frame for repairs were good. During this time frame I had a loaner car
I had a "check engine" light come on in the morning but needed the car for a longer drive in the evening. The people at "my" Midas in Colonial Heights, VA, made it happen! The code indicated something wrong with the catalytic converter but searched for the underlying cause which was a low level of engine oil. They performed an oil change, and made a thorough check on all other systems. They found that my brakes needed replacing in the near future but that my car was still safe to drive that day.
everytime I bring my vehicle to Midas it is handled with the upmost professionalism - i would recommend Midas to everyone
The people working there are easy to work with.
Complete an oil change in less than 2 hours. Also they left my wipers on and ran my battery out so they had to jump my vehicle. Then they forgot to reset the dash lights that they caused to come on by draining my battery!
The associates treat you with respect and explain the cost on repairs before started service
Make certain that technicians stay off their phone and give priority and focus to carefully servicing the vehicle. The technician missed a very blatant leak on the vehicle that would not have survived a multi-state road trip. This was the whole purpose of the visit; to have the vehicle inspected before going on a long-distance trip.
I was able to get the work done in one day. I felt confident that the work was done correctly. The estimate was good too.
Oil gauge not reset, frustrated because I proved my vehicle took less oil than in your system, tech frustrated and not willing yo answer questions about concerns I had eith my vehicle that I knew about and he did not find. Wrong oil change milage notes on printout. Has 8,000 when it should be 3,000. I have an 04 trailblazer NOT A NEW EV, OR NEW ALL ELECTRONIC ELECTRIC START VEHICLE... THEY CLEARLY LACK TRAINING.. TOO LAX
Kevin and his team at Midas Colonial Heights are the best! They consistently go above and beyond.
Staff is always friendly and informative. They are also very honest about the prices of services bring rendered..very appreciative of that.
Customer service is important to me. My wife and I relocated and started using the Hull street Midas. Customer service was not good, so we went back to the Colonial Heights Midas and as usual the customer service was outstanding. They explained everything to us and called us if the vehicle had to be kept the next day.
The drivers window would not go down or up on its own. So Made an appointment to get window fixed. Took it in on Wednesday and left it and got it back on Thursday and window is going up and down like it suppose to. Also got an oil changed to keep up the maintenance on the vehicle. Midas has a car they lent me so I could get home and go to work. The loaner car was clean. That is nice and I thank you for letting me have the car.
Everything is always done thoroughly and I don't have to wait forever these guys do a good job
Satisfied its hard for a highly satisfaction rating any where you go
I had an appointment at 10:00. Did not leave until close to 1:30.
Got a state inspection done and was told of some future service that will be needed at my next visit.
Everyone was extremely nice and they communicated with me while I was waiting. I just needed a state inspection but they treated me amazingly! Highly satisfied.
Midas is extremely fortunate to have Brad as an employee. I was at the shop for 7 hours that day and witnessed a manager facing numerous problems outside his control but continuing to be pleasant and upbeat with customers. Whether it was a customer on the phone or one in front of him he gave them undivided attention while dealing with computer glitches, a broken compressor and the wrong parts being delivered. At the end of the day, when most folks would have been crabby and done he helped an elderly couple complete their credit application on their phone with total calm and pleasant demeanor. He never showed his frustration with the public. And although I wasn't thrilled hanging out at Midas for 7 hours I did have an opportunity to witness customer care and consideration not seen much anymore. Oh, and he also had to do employee interviews during all this and treated both young men with respect and gave them positive attention. You really are lucky to have him. Your staff if why I keep coming here and trusting their judgement on what my car needs.
Friendly service. Services were done immediately and then explained as well as shown what was done.
The associates are so pleasant and friendly! I enjoy bringing my vehicles in.
Professional, friendly, honest.
The service that was given from front desk to the service technician was so knowledgeable and respectful.They made everything possible for me to feel comfortable getting around town .so they gave me loaner
Excellent customer service. Very honest
I feel the cost of an oil and filter change was way too high. I think perhaps half of what I paid would have been reasonable.
Outstanding customer service
I've been coming to Midas for years. I like the manager there as he is personable, kind, and friendly. I often forget his name, but when I walk in the store ....he never forgets my name. I hope he sticks around for a long time as you don't find people like him anymore who really cares about customer satisfaction and being honest. Thanks!!
My car was towed in. It needed a pulley and a belt. The work were done within 2 days,
Great service great employees and great advice about what I need done to get my vehicle running at it's best, I really appreciate the honesty and the fact that they aren't pushy about getting the work done they let u consider your options and I really appreciate that
Always a great experience
no inspection report, oil change light still on should have been reset. Did work but was not told when ready so sat there another half hour until was told it was ready.
Kevin the service manager, makes sure that he informs me of every detail. I really appreciate every time I bring my vehicles in for services 😌!
I called the day before told them I would need my care back by a certain time we’ll I completely forgot and I showed up about 30 minutes late and they had my car ready ahead of time very satisfied customer
Appointment didn’t start on time due to inspector being late to work
I liked the fact that Kevin came out to ask me about the pricing of an item before proceeding. Communication is everything! Good job, Kevin
As always, staff were honest about what needed to be done vs what could wait a little while. I love the work in the community you all do and I love that you treat and pay staff well.
all went really fast and good. thank you Midas.
We were in and out! Our service technician Shawn Andrews gave us superior service and super friendly and polite. He ensured our complete satisfaction
Got the job done in the appropriate amount of time. A small hiccup with my lug locks but the problem was identified and fixed free of charge.
Every one treat me with respect and professionalism. Outstanding customer service 👏!
Staff is always friendly and willing to take time to explain services being completed and recommendations for future visits.
Online appointment scheduling and good customer service
This was my second visit for an oil change. The first visit, I chose synthetic oil. I wanted synthetic oil on my second visit, as well. However, when I looked at the window sticker after leaving, I had received a regular oil change. I called and advised the problem and was given another appointment for the oil to be changed to synthetic. The staff was very accommodating; however, it was inconvenient for me to have to return on another day to correct the problem.
I bought my vehicle back to get service completed correctly. The service manager made sure the service was completed to my satisfaction! I truly appreciate it willingness to make sure it was done correctly!
Love the detail and customer service
The service was fast and efficient.
Prompt and friendly service, accessibility location compatible price
The lady at the desk was very nice and helped me find a tire I could afford.
Tracy from colonial Heights
I've been coming to midas for years, never had a problem, will always remain a customer.
I truly appreciate the friendliness of the staff. Keith always does a terrific job!
highly skilled and talented people who know what they are doing.
Used this Midas for over 5 years now and ALWAYS get great service from the team. Never a surprise. Always called before work is done. Luv this place, MB
Everyone was so nice and helpful! I always go to MIDAS for my car and they never disappoint
Staff is always pleasant and professional and everything is explained. Trust worthy is how I describe Midas.
All of the associates are extremely accommodating and go above and beyond to take care of their customers.
Just overall friendly and timely service. The text msg information on my car was a nice touch
We always get the best service from everyone. They have worked on both of our vehicles and we are very pleased with everything that they do for us when we need them. 😀
I have been doing business with the Colonial Heights location for 3 years and I am extremely Satisfied and will recommend them to everyone !
Been using this Midas location for over 10 years for our Maserati, Corvette, and Silverado for State Inspections and other services as they are needed. Easy to schedule, work with, friendly, and just do not waste our time waiting and waiting. Appreciate all that Keith and his team does for Feed More, etc and support to the communities his businesses support. Keith truly gives back and cares.
Great communication with staff and the service
All the associates are always friendly and clear in communication. Prices are always competitive to others. I also like their support of Feedmor and their support of veterans.
I am impressed with courteous manner of the associates. The explanation of the service rendered is always very clear. They do an excellent job!
Y'all are super nice and very efficient!
I've done a lot of business with Midas and I've decided after this go round I will not bring my vehicle back there.
The service is always good. Staff are professional and the pricing is good.
I was highly satisfied because there was no problem with the check in process. I was taken on time for my appointment, and my wait wasn't long at all. My windshield wipers and brake light was replaced while I waited instead of having to take care of it myself. The staff was friendly as always. I have never had an issue with customer service.
I feel like family there even though I spend thousands there yearly
Lindsey D. in Chesterfield
I'd like to give a shout out to Spencer being kind and showing my kids how the oil drains from the car. They were excited to (briefly and safely) see the underside of the car and he talked to them about how it all works. Loved his enthusiasm, and as always, we recieved excellent car care. A+!
The employees were extremely friendly. I was really impressed with the 2 I talked to.Just that I got up early bc I was told it would probably be faster if I did but 1/1/2 hours seems really long with an appointment. I would love it if I had a chance to leave it there but it is only me so I have to wait.
Was simple & easy services as expected with a scheduled oil change not that long of a wait & they had me in & out
Level of professionalism, curtesy and pleasant atmosphere.
The Colonial Heights location always takes care of me. Felicia, Shawn, Kevin & Keith are always in a good mood and help me out. I love when Felicia is at this location. She knows what she's doing up front.
They always take good care of my car. The team is always very friendly and helpful. Thank you!
"This is the 4th time for the same problem. My car is still running hot , This is unacceptable workman ship . They keep given me a lot excuses.I'm treated like the moron from space. Women dont know any thing about cars. I related to them. If you guys can't"
I dropped my car off because I was experiencing shuddering and shaking at a certain RPM while driving. Midas suggested a complete tune up and tire rotation. They call for me to pick my car up because it was ready. After paying getting home about 30 mins later they called me back to tell me they never did the tune up and that it was a miscommunication. Please bring the car back. I dropped the car off immediately the same day. The next day Midas called to tell me that this time the car was really ready. Driving the car couple days later it was still shuddering. I called midas back they ask that I drop the car off again. They told me 3 different tech specialist drove the car and they could not figure out what was wrong. I took my car to another shop and this shop immediately told me what was wrong with my car. Diagnostic code P17F0 transmission problem with CVT shaking and juddering. I feel now Im out of 1000 dollars paying Midas for a tuneup and my car now still needs to have the transmission looked at. I wasted time snd money.
friendly well trained folks
The mgr. Keith has been a great addition to this team. I like the fact my car is inspected for other potential issues anytime I’m having it serviced. The fact that I can have these potential issues resolved before becoming a bigger more expensive issue down the road affords me peace of mind.
Very professional and helpful and courteous!! Will be back.
"Everyone I came in contact with had excellent customer service, from the front desk to the technicians, it made my visit comfortable. My vehicle didn't passed inspection and the technician explained in detail and even showed me what the issues were. That w"
"The staff members at the Midas location in Colonial Heights, Va. are very friendly and courteous. I truly appreciate the time and effort they put in to get the job done correctly and in a very timely manner. Awesome experience!!!"
I always use Midas for my vehicle needs. In my most recent visit a few extra things were done beyond my oil change. I appreciate being told the cost prior to work being done so there's no surprise when it's time to pay. I appreciate the next time free oil
"When it?s time for my annual state inspection , Midas is my only choice. They are thorough, they send you a link with a full review of the inspection including pictures of each area highlighting anything that needs to be repaired / replaced and also recomm"
After not being able to find somewhere on a weekend to do an inspection I found this location and made an appointment. The team was very friendly and had my vehicle in and out in a matter of hours instead of an all day process for oil change and state insp
Thank you for the service performed with expertise.
"My Mother was involved in a car accident 20 October 2021 in front of the Midas shop on the Boulevard in Colonial Heights. I don't know what job Kevin has at Midas, but he came out and assisted my Mother away from her wrecked car and to the safety of the M"
I have been taking my vehicle to Midas since I moved here to Virginia back in 2018. I always receive good customer service and they do very good work
Very busy with very little/poor parking. Mechanic told me my oil had been changed and then the front desk told me it had not been done. Confusing operation! I would not recommend this shop. High dollar prices as well.
"5 stars for both Customer Service & Service! Keith provides excellent Customer service and Shawn does awesome work for us on ?all? our vehicles. We highly recommend Midas and if you visit the Colonial Heights facility, Shawn is not only polite, but a ver"
Very professional and excellent communication skills! I love Midas Team located in Colonial Heights!
on time appointment schedule arrived at 9/45 and in bay 10-05 can not complain they have a new customer
I came in the morning early because I didn't have a mask on due to medical conditions. They took my car in real fast.it was out in about 15 minutes. They only changed the oil if they even did that. I am very dissatisfied with them. Its convenient to wear
The service was awesome but the price of the replacement part was ridiculous! My cold air intake sensor was replaced for $200* in which I can already replace the whole thing for that price or less. The whole job I was charged $500*
"The Midas Shop in Colonial Heights VA did a great job. I had two vehicles serviced that day and didn't leave broke! Great service, professional and prompt. Love the inspection information that is sent so I can easily focus on what needs to be taken care"
"The service I received at Midas was great. Even though I had a long wait, the service technicians were friendly, and polite. I will definitely go back when its time for a oil change. "
"Excellent service, done in timely manner didn?t like though how coupon was applied to final bill. No saving compared to estimate "
Was very satisficed with your company. I wish we could get estimates on certain services.
"The professionalism, courtesy, and honesty of the Midas on Boulevard Colonial Heights Virginia is exemplary. I have always been satisfied with their work and price. I'll take my 4x4 Dodge Ram 1500 no where else. They are to be highly commended and I recomm"
Great service and friendly staff
Have to say I was really comfortable getting my vehicle inspected. I?m usually stressed when it comes to this. But being there previous I?m glad I made the decision to come. This is my go to place.
I was not pleased with the service I got this day. It was my first time at Midas and I will not be returning. I had a scheduled oil change and it took over hour 1/2. I found out after waiting a hour they did not have the necessary filter for my car and had
"My youngest daughter took her first long road trip with my infant granddaughter in the car to say I was already a nervous wreck would be an understatement. When she called to say she was having car trouble, we accessed her location and immediately began l"
I really enjoyed the professionalism and friendly spirit of the company!
The staff is very friendly. I truly appreciate the timely fashion in which the problem was resolved. The technician was very informative and spoke with clarity. Thank you so very much!
"I?m so thankful to the staff at Midas they have been nothing but polite,courteous,respectful and most of all honest. They are now my go to place. I highly recommend them. Thanks guys your the best."
I made an appointment during covid 19 and the staff were here friendly. Professional job
The installation on the tires were good however the low pressure tire on the dash was not reset. So I need to make an appointment to have them to reset the low pressure light.
"I've have been taking my trucks to your store and had nothing but nice words to say about the store , the lobby and shop always looks nice , shop must of the time ... HUH . hehehe joking around , but will always bring my trucks. And tell friends how goo"
Always a GOOD EXPERIENCE!!
"I have been coming to Midas for years. The owner's commercials keep me coming back b/c of his community involvement. Locally, my Midas store has become familiar. I feel comfortable that I actually know Roland and Jason. They are similar to having 'frien"
Excellent car serviceExcellent customer service
Great service as usual. Jason is the best!
The service advisor team did a great job on replacing my front brakes.V/R Submitted Bryant L Mormon
"Very friendly, affordable, and did not have a long wait. This is the first time I have used Midas in Colonial Heights, but I would absolutely recommend them."
"As always, the most professional and courteous service!!And they are quite ""fast"", considering the number of customers at that time. I am a ""loyal"" & satisfied customer!!! "
"I came to midas to have my inspection done. I am usually taken back to my vehicle and the employee makes sure to thoroughly explain everything to me and tell me what's needed at that time. On this day, June 27 2019, Shawn was the mechanic working on my car"
This was the first time I have ever used Midas in Colonial Heights. I will return and recommend to my friends. The staff was very courteous and more important the mechanics we're very thorough finding problems with my front wheels that could have been dang
The customer service was excellent. Even though we got frustrated with the pricing and argued with the man that works the front desk he was still very professional and still tried to help us the best he could. I just don?t agree with the pricing as far as
Did what was needed and timely
"Roland, the service advisor was Great."
Always a pleasure. Service is good and they work fast.
"I?m a single parent unable to have someone drive me to and from any service appointments. On this particular incidence, my car was picked up and returned to me. Invaluable.I can?t thank you guys enough!"
I trust my car service with Midas. Good work. Friendly staff. Yes I tell others.
"I have been coming to this location for all my truck and car work for years , and the team there by-far the most * TRUSTWORHTY * truck or car repair in my area . You know how car repair shops try to make a buck off you , you not knowing if repairs are need"
"The Colonial Heights MIDAS team always, always, always provides service that I can trust. The recent work on my car probably would have cost me 1/2 a grand more at a dealer. I appreciate the honesty at this MIDAS, and they work quickly to get you in an out"
"Love the results of the new exhaust system. Sounds great, not too loud, just right. Thank you for working with me getting things ordered and the work done. You guys Rock...."
"Been coming here for years, always professional (Roland), never overcharge. I always donate to the Feed Bank. Will be coming back."
The technician went above and beyond.
I have been bringing my vehicles to the Colonial Heights Midas for several years now. I have not been disappointed in their work. Had one glitch one time. Told them about it. They fixed it without any problems. Will continue to let them service my vehi
"My fiancee and I experienced car trouble on our way to Washington DC on Christmas weekend. We stopped in Colonial Heights, Virginia at Midas in order to have our car checked. Roland and his team were able to get us in quickly, and diagnose the issue. They "
"Before I got to Midas, I was looking to get my vehicle inspected. I had went to numerous places and they were unable to. Went to Midas and was able to make an appointment for the following Monday and before sticker expired. Midas offered a vehicle to me in"
"Jason and the guys have been taking care of our vehicles for over 6 years now. My latest ""Crisis may be a blown engine, but will wait to see what the diagnostic report looks like. In the meantime, They provided me with a loaner car, which I appreciated v"
I scheduled an appointment at 730 this a.m. for 10:30 appointment only to not receive a call back and when i called i was told the the online application doesn't communicate If the schedule is full. So use caution when using the application as it is misle
I came in for a state inspection. Although your guys had a busy day of inspections and repairs my car was finished within 1 1/2 hours. It could have taken so much longer being as it it was the 1st of the month. I enjoyed seeing your team take each customer
"Yes, I would recommend this Midas to anyone. I love that Jason takes the time & explain things thoroughly. He?s very informative & he?s always right on point. Thanks to the entire team for all that y?all do! Happy Holidays to u all! "
"My father and I have been taking our cars to Midas for years. I trust Roland and Jason to tell me what is wrong and fix the problems. Roland searches for coupons to reduce my costs. At his suggestion, my father and I got Midas accounts that save us money"
The work is good just not what you said you would do after i ask and you said you would hold check till wed an you did not.
"I physically drove my car into this location a while back to have a simple leak repaired. I did so believing that Jason, the Manager along with the rest of the team would take care of my vehicle. I paid the tab and when I walked around the business to star"
"The Midas on the Boulevard in Colonial Heights, Virginia consistently provides exceptional service. I have been taking my vehicles there for 10 years and could not be happier with this shops performance. I recommend them to everyone I know."
"The mechanic that worked on my truck was named Brandon. He was excellent, just doing the inspection I asked for and than going over what should get done, why it should, and what could wait versus what should be done first. Like my first review, just perfec"
"I was delightfully impressed with my experience here. Not only were they able to squeeze me in for a last minute vehicle inspection, but that's all that was done. No unnecessary things were done that charged me extra. The inspection was quick and because m"
"We'd like to thank Jason & all of MIDAS for the great service and recommendations that we always received from this MIDAS location. It's why we keep coming back. We get affordable options, honesty, and integrity. That's worth so much. THANKS TO THIS COLON"
Great work! Keep up the good job!
Car runs better than when I bought it and service was quick and kind
Guys did a great job getting the vehicle up to pass inspection even fixing the the electric window
I thought I had some minor issues but their experienced technician noticed some huge issues in which the battery leaked and destroyed major parts next to the engine but they were able to resolve it. I was able to use one of the loaner car so I did not mis
"Great job, fast and friendly!"
The appointment process was very quick and The counter attendant explained other maintenance features that I should do in the future and he broke it down in laymen terms and I understood everything he explained. When I ask a questioned he did not make me f
"The Staff was very professional and the tech explained each part to be replaced along with the muffler, what would be cost effective, quality and how it works as well as sound on my truck. It also eliminated my engine check light from the results of having"
"Always a ""pleasure""! Staff is attentive, respectful and professional!!"
"As usual I always get excellent, professional service at this location. I will do business with them again."
Fit me in same day on a Saturday! Great staff and didn?t take long to complete!
"Well I took my vehicle to Midas 2 weekends ago when I left I felt a little weird about the whole process. 1st. I brought y'all cats and y'all said they wouldn't fit, that was fine I asked to cut out the old and just fill in with pipe that's what they agree"
I'm very pleased that I have y'all work on my vehicle. Y'all are very informative and with me being a female y'all really break it down so that I can understand. Thank you so much
"I went to this location for an inspection. They are overpriced, rude, and I will never go back. The only nice one that I dealt with was the younger gentleman on the second day. He was very helpful. The two older gentleman need new jobs."
Always super helpful. Great Service.
An airbag light was preventing me from passing my inspection. Jason was very honest with me and repaired it quickly. I trust the folks at Colonial Heights Midas!
Fast and friendly service
" quick, great price, great work. Happy customer "
"I'm very happy with the job I had done it was by far the best service from your guys there , I just wanted someone to know how much I appreciate there helping me with my car. Thanks please let me know that someone got this message from me.. thanks"
"I've been coming to this location for years. Always top notch service, and a great professional manner. I will continue to come here."
"I love the fact that Midas offers free oil changes in exchange for blood--blood for oil--haha! Not only that, Roland is great at customer service and I was exceptionally pleased with Jason's recommendation for my air bag light to get fixed before inspecti"
"I went to Midas to get my tires mounted and balanced, then an alignment. They called me during the process and told me it would be a $40 up charge to change the TPMS, I told them not too but they failed to tell me that the TPMS light would stay on, on my d"
Always patient and takes time to explain everything.
"They were very busy. I had an appointment and they got my vehicle in right away. They told me recommendations, changed my brakes quickly and told me about other services and prices. Thanks to the guys at this location. We will be coming back for services a"
"Shop 'dead' appointment almost hr late start. Sloppy oil change found oil hanging on filter after 10 mile drive not sure filter was changed anyway, or if new filter got dirty outside that quick/ leaks (?). Invoice clearly shows 5 qt capacity, though spec"
These guys at this branch is outstanding!! Only place I will trust my vehicle with.
Great customer service at your Boulevard Colonial Heights location! I was going to Sears and went to Midas about 6 months ago and now I'm a regular!
"The Midas at the Colonial Heights, Va location is filled with skillful technicians who supply exceptional service to your vehicle. The technicians share their expertise to ensure their customers are knowledgeable of the status of their vehicle. I always le"
Very nice and polite customer service. Informative and not to long a wait.
Great service! Saved me some money.
"Jason was amazing at fixing my car, he made sure that the problems that I addressed were fixed. When I received my car back it drove like a brand new car. They also provided a loaner care while they were fixing my car which is a plus!"
"I've been coming to Midas in Colonial Heights for years, always excellent work, and a professional manner."
Just for diagnosis $110 . Too expensive. Took only few seconds to tell me but they said took a hour. No took them an hour to get to it. Not happy at all.
I just needed an oil change this time. It was done in a timely manner and the conversation with staff and other clients made the time fly by. I know the staff there must get frustrated at times or maybe they're even the brunt of customer's frustration but
"I was ready to just sell my car, but Jason reassured me that the problems could be fixed. He called me and stated that I could get all the major issues fixed for a very good price. After getting my vehicle back I am very satisfied with what they did. Jason"
"Tire rotation and brake flush.Although Midas is a chain the service is like going to your local hometown mechanic. The mechanics are very thorough in explaining what,how and why a problem occurred. Prices are more than reasonable. Great experience as alway"
"I would be remiss if I did not comment on this establishment. The managers, Jason and the other one (forget his name), are caring, honest, and will go the extra mile to assist customers. The mechanics are personable and most of all...knowledgeable. Bein"
"I really enjoy taking my Jeep here, really friendly staff, good honest hardworking guys, and they give back to the city and it's people, This group of guys and this store are blessed...Mike Bouganim"
"I have had three people total in my life that I had trusted all my cars to, and I have had a few, my 70 Chevelle, and my 76 Camaro. Walking into Midas, after being away from Col Hghts for 27 years, I have been looking for a trusted Mechanic, well Jason and"
"I have had three people total in my life that I had trusted all my cars to, and I have had a few, my 70 Chevelle, and my 76 Camaro. Walking into Midas, after being away from Col Hghts for 27 years, I have been looking for a trusted Mechanic, well Jason and"