Thank you did a good job as always decent prices friendly staff
They got me in when they said they would, identified some additional issues that needed done and finished quickly.
the gentlemen at this location were very kind and polite. there was never a moment where i felt they were taking advantage of my situation, and the process was explained in a clear and concise manner in uncomplicated terms
Maybe mention there is a coupon right on your account and website!
Communication and that I didn't need to change what a dealership said I needed.
Excellent service, clean environment and nice atmosphere
The process of scheduling, information given, and worked into my car with the information for the added things that needed to be done, we’re very pleasant and everything was explained thoroughly.
I stopped by and made the appointment for the next day. The next day i arrived a little early but the management took my GMC Envoy in right away and changed the oil and rotated the tires which i had purchased previously from them. I was given statements on condition of my vehicle and recommendations for future service. I believe I was in and out within 30 to 40 minutes. I plan to have all work on my cars with these guys.chuck hart
Jason, the manager of this location is the entire reason I will never step foot in a Midas ever again. He has the worst bedside manner and when things aren’t going his way, he becomes incredibly rude and puts blame on the customers. I have used this midas for 5 years and he is always extremely unpleasant with his tone of voice. Go see my Google review for the Manhattan, KS Midas regarding the AC and bumper issue for full details as this comment section has a character limit. Please review the call with Jason on Saturday 7/9 and Monday 7/11.
Cody, Michael, Adam and Brian were all very professional and displayed great Customer Service skills. They all at one point during my process kept me very well informed of what was going on. I greatly appreciate everything.
My blinker needed to be replaced. although other shop don’t charge for a replacement, I agreed to pay $20 but never had it replaced. I wasn’t charged for it though.
I was concerned that I was going to need to replace the entire exhaust system at a price of around $2000. I was pleasantly surprised that they repaired at a cost of only $165 and minimal cost.
Make sure that quoted price is what you are charging. Not, told one price and then when it comes to pay the price is higher than what was said.
Service was done efficiently. They had great food for the customers.
Love the new furniture ...much nicer
I wasn't sure where to park my car when I arrived; there were no parking spaces.
I couldn't trust my last person who worked on my jeep. They didn't keep anything from me. They old me the price and the problem and asked me if it was okay to qork on it. I was happy They talk to me before they replaced something.
The staff was very upfront about what is what was wrong with my car and explaining in better detail what they thought could be a bigger factor in what is causing the problems.
They know me by name. I've been doing business with midas for many years. I always get the best experience and service. They take care of the customers individual needs. They are the best.
Less expensive than a dealership and just as professional.
I’ve been to this Midas location twice. Every time i go, I’ve been met with ease and good communication. When my husband returns from deployment, we will also be bringing his car here based off of my own experience. Thanks!
I was able to check in quickly and the wait was not as long as I thought it would be, which is great! The service was fast, which is important to me. They explained items they found pretty well.
I went in for an oil change and tire rotation. We agreed on a price that included the coupon you provided. When I came to get my vehicle they had me pay $50 more than what we agreed on. So an improvement be true on your word and don't try and sneak in hidden fees
The associate fully explained the services and cost associated. Midas did exactly what they said they would do. My vehicle was done in a timely manner.
This Midas has been incredible to work with. Staff is wonderful. I appreciate the honesty and work this location provides. Keep up the good work.
The technician who did not tighten the lugs on my vehicle, which I realized as I drove off, was not remorseful nor apologtic. He did not put my vehicle up to ensure the tire was completely on. He just tightened it on the ground. It was obvious the tire was not entirely on the wheel.
The people were very friendly and helpful and I was very pleased with the job they did.
They was really nice and got me in the same day as I called. They explained everything to me and ask me if I wanted other work done. They wasn't pushing me like others places. Very nice and amazing service
I think the work was done as promised more or less. They ordered the wrong part on the first try so it took an extra day to complete the work.
Choosing Midas for my automotive car needs was the best! It was so awesome! Like each Midas Team member was so friendly, patient and respectful. If there was a moment I got confused, I asked to clarify or to repeat so I could understand and all my questions were answered. I was not dissatisfied at all, I was satisfied all the way! I will definitely recommend and definitely will choose Midas for an oil change again or any automotive need! Thank you!
Jason was extremely professional and honest and took my truck immediately for brake service.that was greatly appreciated
I had my car serviced in may. I spent $800 on a handful of items. Three weeks later (having said they performed an engine check but didn’t “charge me for it” according to my phone call with Brian last week and I had to fork up another $500 for another issue. From Wednesday to Saturday my car was fine still making a horrible noise after the water housing outlet was replaced and my car overheated AGAIN. Had to call someone else to fix the problem because they’re not open and I’m furious as the part that was broken is part of this housing outlet they “replaced”. I’m 7.5 months pregnant and it’s not okay to be breaking things while repairing my car or not checking afterward everything was good to go. Performing an engine check but not sharing any of that information with me as I guarantee all these problems would have been shown if they actually had. I’m so angry I had to go somewhere else to actually get the $500 I spent relooked at after 3 days & spend another $50 to fix the issue not $500.
Be more transparent in your pricing. Don't try to scare people into more auto repairs than what's necessary or affordable. Don't send out misleading advertisements listing an oil change price that isn't actually available.
For the first time in my adult life I am handling all car maintenance and repairs all on my own, the associates always explain everything thoroughly and I never feel as if I’m being taken advantage of for not knowing anything about cars.
The dealership tried to screw me. Midas did not. I appreciate honesty.
From scheduling the appointment to checking in and to the end of service, the process was quick and easy. They started the appointment on time and it was done pretty quick. I am very pleased with the service I have received at this Midas store. Thank you.
They were able to fix my car that day and my car and I are appreciative of the service and love how the car runs now.
Do what you say you're going to do.My car was owned by a drug dealer, be purchased it new in 2011...he got busted in 2014. After about 1.5 years the Feds decided to use it as a car to make fake drug deals with...and in doing so added 12 hidden cameras to the vehicle. It was state of the art and it's recording device is hidden in the trunk area.The Feds used it for 3 years and then it was sold at auction like the Feds do with a lot of stuff they've seized. Now I don't if the cameras were supposed to be left in but they were...and I use them all of the time because they're still ahead of their time, even today.Whenever I drop off my vehicle to be serviced I leave the cameras on. I was told they would do a full inspection when none of this happened. They simply changed my oil, apparently lost a washer or nut along the way...did not replace it. (Amazing)
I was so happy and very surprised no charge for a diagnostic. Everyplace I have went they want $75 to $100 for a diagnostic's. Very pleased, and got a print out of all repairs and issues.
Not tape people to pay your employees to stand around like $16 for their labor what if I don’t have enough money to pay for my oil change because of this
Honesty and sincerity of staff to do the best job possible.
Setting an appointment was extremely easy, the personal in this location explained to me everything that it was done to my car and base on that give me the best recommendation. Thanks for an exceptional service
all done in a very professional manner
Labor charges extremely high and parts extremely overpriced compared to commercial rates. Declined half of the suggested services as a result, which I would have opted for if they were cheaper. Except that, everything was great.
Always have been upfront with me. And tell me what I need now and what can what.staff are very professional
My car came from another shop on short notice and they worked it in. The service was completed that day
The team at this Midas are very professional, and effective. The manager, Jason Sager is very customer oriented.
"Had my oil changed, noticed the engine sound was different, opened the hood, all the screws were out of the air filter hood and it was wide open. Luckily nothing damaged or missing."
Every time I come in the guys are quick to acknowledge me and get right to work, there is no wasting time.
Ease of making an appointment when I wanted it. Ease of check in. Professional and friendly staff and my oil change was done in a timely manner while I waited. Just moved to Manhattan and this will be my place for servicing my car. Tires are up next.
Experienced Technicians and great customer service
Glove box was removed to inspect cab filter and when i picked my car up glove box was on the floor board. When trying to put it back where is belongs, it doesnt fit like it should. At all.
Midas well give them your account info
Lower labor cost and charge based on actual time it took and not pervious estimate
Midas gave me automobile salvation to the fullest of my satisfaction. I've never been or experience a place that gave me a deal I couldn't refuse. I tell everyone about this place and anyone who has had Midas service should do the same. God bless Midas.😀
I waited for parts for a few days, I was promised a discount. It was about 5-7%, I was hoping for a better price
I have been using the same Midas location for years. I return because they do a good job and feel like it is my best deal. They usually try to "upsale me" but answer my questions about how important is it and accept my response if I decline the upgrade service without pressuring me. Like the guys and know me by name and I know them.
I always have a good experience there. Their service is consistent, the employees are reliable and knowledgeable and communicate things well... And when they fix my car, I know it's fixed. I am also confident that if my car wasn't fixed after being serviced there, they would do everything they could to make it right.
Was told I needed 4 new tires and over $2,000 of work. My tires are not even a year old so took my car somewhere else and was told the compete opposite. I don’t appreciate being lied to.
prices seem too high and they don't always tell everthing or fix everything that is wrong with the wehicle the first time
I was highly satisfied with my experience
Craig went to another town to get a part for me on his day off. And Erin did the job very quickly and efficiently
"Great people, found my parts and did the service for 600 less than a competitor.. Nice staff to boot"
"Good service, friendly staff "
Good service and nice at explaining everything
"I love going to Midas when my vehicles need some TLC. The manager, Jason Sagar, runs a very customer oriented and friendly shop. The staff are second to none, and I am very happy with the care I get."
"My car was loud needed some exhaust maintenance, I made an appointment for the next day and it was evaluated and the details were explained and the parts showed to me, with what had to be done. I had the work performed and the car sounds and performs much"
"I was very impressed with my experience! Everyone I talked to was so nice and very knowledgeable and helpful! The folks at midas were quick and efficient . Even with everything I had to get done on my car and it was alot, they were able to get my car back "
"They were speedy and did a great job with my oil change, they did rotate my tires without asking me which I?m pretty sure they are suppose to ask if you want it done or not. Otherwise great experience most likely will be going back for the next oil change!"
"Jason, Cody and Bryan thank you for always taking care of last minute car troubles. Will not take my cars anywhere else."
"I had tires and an alignment scheduled, but there was an issue with the tire inventory. Midas upgraded me to a better tire and matched the price of the original tire order. Great work and service. Will be back. "
Service was excellent. Employees were great. I just thought dropping 1300 bucks on cv joints was a bit pricey. I certainly do not hold it against employees as again they were professional and courteous..and of course they do not determine costs. I onl
I come here every 3 months / In and out service
"I've recently had a lot of work that needed to be done on my car from routine stuff to badly needed repairs and this shop did all of it! They treated me professionally, yet friendly manner. They offered suggestions, but didn't make me feel pressured into s"
Manhattan Midas has been servicing my vehicles for over 30 years. The guys have been professional and timely in the work they have done with my vehicles. They take the time to review the vehicle history to keep maintenance updated.
I had an appointment for a tire rotation. They inspected the tires and said they didn't need rotating yey. Checked the pressure and didn't charge me anything. Thank you for being honest and I appreciate the no charge. I will be back again soon for more ser
Was very excited to hear I could bring my own parts and they would put them on for me and only pay labor. It was a great find since I ran out of time to fix the stuff myself. The store was very clean and all the interactions were very professional and very
"Thorough inspection, list of problems with a needs to be done now/ sometime in the future explanation. No pressure to do a lot of small repairs"
"They were great. Fast, courteous and knowledgeable. Prices great!!"
The oil change was preformed in a timely manner. but the air pressure in the tires was not checked until i pointed it out.Also the tire rotation was not preformed as requested i needed to return the next day for that.
"On a recent visit to have an oil change a tech pointed out some cracks in my serpentine belt. They not only pointed it out, they replaced it on the spot. Excellent work. I will be back."
They always have a positive attitude and put their customers first!
The website provides inaccurate information - the appointment request doesn't work - staff member that took the call was rude. Take your money somewhere else.
After having set backs with parts and all Midas kept me informed the whole way and even helped me save money at the end! Very impressed and pleased with the help and service!
"I recently purchased a brand new car. And of course, as luck would it, I caught a bolt in my tire. I heard good things about this Midas location and figured I Would bring my new baby in to try them out. And let me tell you, I am glad I did.I have had bad e"
"I took my truck in for new tires. Staff was very upfront and courteous. Everything was explained fully, the estimate was spot on, and they didn't try and sell me anything I didn't need (that's a rare find). Service was done in a timely manner and I was ke"
I came in to get a full break inspection and still didn't find anything or fix it so I went to another place and found it was something else and you guys charged me for something I didn't need so I am trying to get my money back but you guys are being lame
"Excellent, reliable service every time I come in. They tell me what I need to hear and I like that. Other shops beat around the bush and lack transparency."
"In general, I hate taking our vehicles anywhere for service... but Jason and the guys at our Midas shop are always so friendly. They seem to know me and understand what we're willing to fix and not fix on our older cars. They don't pressure me to get work "
Fast workers, nice customer service.
Efficient, professional, did a great job!
Excellent customer service.
"I have kept my 2006 Subaru looking good for 15 years and the awesome crew at the Manhattan Midas have kept it running like new, for ten of those years. Some of the staff have changed over the years, but the professionalism and the customer service has neve"
Prior to bringing my vehicle in to get checked out/get a quote for repairs I was never informed of any fees for a pressure test on my radiator. During the phone call I informed the employee that I am having issues with my coolant system and they failed to
Great service and helpful staff!
Took my car too the dealership twice for service (within the last month) they kept telling me I was wrong and nothing was wrong with my vehicle.took my vehicle to Midas two days ago and they confirmed everything that I thought was wrong plus and additional issue that ford insisted was in perfect condition. They got me in on the same day I called and fixed in the same day as well. I havent felt my car run this nice since I bought it
Great customer service!!!!
"We went in for the oil change appointment and to get a quote on muffler/exhaust services according to our request, which were simply to 1) cut the pipes, 2) weld the customer-bought glass packs where specified. They said they're waiting on a lube tech to b"
Excellent service and customer care
Excellent service!! Quick, friendly, and I felt safe as they adhered to COVID19 restrictions and suggestions.
"Had a great visit at my local Midas in Manhattan, KS. I moved here a couple of months ago and had a flat tire. They quickly fixed it, they did it at a fair price, and no pressure for other services. I have had not great experiences at Midas in NJ but no "
The quality of the staff's attitudes and service were both below reasonable expectation. This service took place right as COVID-19 began to impact the United States. I'm going to reserve judgement and return again in the weeks to come for some scheduled maintenance beyond an oil change. I want to give them a chance to redeem themselves before taking my car to another shop. Continuity of service and documents are both important to me, and to the story of this little car.Note: Tires not rotated.
"When car was brought in for brakes, it was stated that fronts needed to be done but we were unsure about the rear drums. They said that they cleaned off the rear drums of brake dust and said that they were good to go. Then when leaving the red brakes locke"
Excellent job Will return when needed
I take four family member vehicles to our local Midas and always feel confident that the advice given and work done will extend the life and performance of each. The oldest is 23 yrs and the newest is 12 yrs and with Midas help I expect to get many years
Had some communication issues while tryin to set up an appointment. Didn't realize I would be getting emails instead of phone calls about tryin to set up my appointment. Finally have one for today. If I could find out how to see my other review I would del
Requested a call for an appointment twice and never heard from anyone. Guess I have to head down there to speak to anyone. Hopefully I dont have to wait all day.
Manager Jason Sager was extremely rude. Wouldn't even look up from his computer to help a person in need..Never again will I go to a Midas shop. Can't give it a zero star so 1 it is.
Thanks for the free oil change....the guys always take good care of me!
Wow! I can?t express my happiness for this business. They had great customer service over the phone. They were punctual. They provided several services while doing an oil change. The men seemed to work together well and had a happy environment. I even hear
Jason & his guys at Midas are excellent.
The team is always incredibly thorough and I appreciate that they explain the work that is needed done in a clear manner. I will continue to do business with Midas as they've built a level of trust with me that no other place has.
Great service and very friendly employees.
"As always, the Midas crew did a great job finding the problem, repairing it and putting new life into my 22 year old vehicle!"
Was able to take care of me quickly and effectively. Friendly staff and great customer service.
"Thank you to the Midas staff at the Manhattan location. The technicians have done a fantastic job of taking care of our 20-year old Camry, keeping it running and keeping it safe. They work with our last-minute schedule and provide all-around great customer"
"You guys were quick and polite the whole time. You are convenient to either schedule in person, over the phone, or online. "
The guys at Midas did everything they could to get my car back to me as soon as possible. As well as helped get a different engine found for my car. I love going to Midas for all my car troubles. Keep up the great work!!
The gentleman at Midas kept me up to date on how my car was coming along, as well as answering all questions I had.
"The staff was respectful and knowledgeable. I was able to drop my car off and have staff communicate with me about service, which was fast and efficient. "
"I've been a loyal customer for the 3 years we've been in Manhattan. The customer service is pretty good, for the most part, some front desk staff are better than others. In general, I don't like that even if you have an appointment and drop your vehicle "
"I?m happy to give Manhattan ?s Midas a great rating. I have always had great service , no matter what I need done."
Amazing mechanics, Adam will sit down and explain what is going on with your vehicle.
I took my car to midas twice for repairs. Once for the timing chain and fuel pump. Car just broke down. Now they are saying it's a fuse that they cant fix.
Great customer service and goods quality work!
The service was outstanding, the gentlemen were very polite and offered detailed explanations on what they reccommend is best for my car.
I was welcomed in and treated with complete respect! I will return for upcoming maintenance, and I would highly recommend MIDAS.
I recently stopped in by chance to have a repair done. The service manager and mechanic were first rate and did exactly what I asked. They didn?t try to sell me another part or service like other places tend to do. I live 30 plus minutes away from Manhatta
Great service! It is nice to be remembered as a repeat customer! They always look out for the customer!
I've gotten my oil changed at this location for years. I am always so impressed with the customer service every single guy at this shop displays! They're incredible caring and informative! They remember me every time I go back and are so welcoming! Will co
They are determined to help! Pleasant mechanics, polite and friendly.
The staff here is well trained. The crew is friendly and knows what it is doing.
Great service! Staff very knowledgeable, professional, and they work with the customer. Go above and beyond for customers!
Great fast service. Even gave me a quote for remaining repairs needed
Alignment, tire rotation, and brake inspection were done well. I'm very satisfied with the outcome of my alignment.I'll be back soon for a rotor swap and pad replacements.There could be some better polish in communication between the office and the shop. I noticed the ball was dropped on communicating my desire for the brake inspection and tire rotation to the service tech. That added confusion to the service tech. I prefer my techs to feel more competent and cared for by the office.
Felt they rushed through it, and they didn't even put a sticker on my window after.
There's great communication between the office and the shop.They also help itemize and prioritize vehicle care to-do lists.I also enjoyed getting to meet the guy that changed my oil before i hopped back in my car. He was friendly and thorough.
"Hands down the best customer service I have ever experienced. I took my car in for a routine oil change a few days ago, and unfortunately they found oil leaking into my coolant tank. This was not an incredibly cheap fix and I had just dropped $400 on thi"
I recently had a misunderstanding with billing at this Midas but they were quick to fix the issue and were very courteous about it.
I was having issues with the clutch in my vehicle so I took it to Midas to get it checked out. They told me it would need to be completely replaced costing over $1000. They charged me $96 just to tell me this. I took it to another place to get a second opi
I was a walk-in customer for a oil change. Great service all around!
Quick and so friendly! This is a only auto services who can take care of fuel filter replacement!
Quick, friendly and helpful.
"Service right across the board was fantastic. An emergency drop in for tire repair and I was on the road within the hour. ALL levels of staff were incredible, thank-you. Midas Manhattan made my day, left with a smile and recognize that this level of servic"
Great service ,staff is very professional!
"I normally went to the east side Midas but since they closed I made an appointment on the west side location. I had an appointment at 1pm. When I arrived, there was no parking. I had to park in the no parking zone, they didn't pull my car into a bay until "
Their labor charge is too high and suggest some unnecessary services.
When ever I'm in a jam or just need an oil change John and his crew have always been there for me! John and his crew will show me if there is anything wrong so I can get it corrected!
"As always, the Midas on Seth Childs Road did an outstanding job of fixing the problem on my vehicle and doing it fast.John, Ryan, and the work crew there are always friendly, helpful, and keep me informed. This Midas gets the job done so it stays done, an"
"Ryan - the guy at the front desk was personable, knowledgable, and extremely helpful. I was very impressed with the timeliness and the overall performance on my car. I'll be back!"
"I will take a few minutes to write a review for John and his Crew, I know at 1st Hand what a Positive Review does for the Moral of a shop. Especially since I work the Government and the only thing customers write is what they are dissatisfied with.John an"
"Manhattan Midas has been servicing my truck the past 3 oil changes. On my last visit,*which will be my last visit*, I was informed that my transmission dipstick tube was broke. I can't say for sure if it was the mechanic that might have broken the tube, o"
