We were told if we dropped off the vehicle first thing in the morning, we would have it back within the hour, being a service vehicle, that was an important factor in making the appointment here. We did not receive a call until almost lunchtime.
Front desk worker was a horrible communicator, and she was rude. I paid an original quote price, then was told they messed up on the inspection and ordered the wrong part, I then was told i needed to pay extra for the mistake of Midas employees. When I expressed my concern I was told “I can’t believe you’re upset about $100”
Midas has always treated our company well and provided adequate service.
I've been going to the Midas in Gtande Prairier and always been satisfied, this was not an exception.So great job guys!
My car broke down on Saturday and Midas was open, so I got it towed there. They were able to look at it Monday morning, called and said what was wrong and had it fixed up that same afternoon! Thanks y’all!
awesome customer service wait times were great for the services mechanics are knowlegeable and helpful
Satisfactory service and prompt responses.
good service, good price, friendly people
Everything is good, satisfied customer I trusted midas since the beginning, prompt workers, good service
Midas Grande Prairie has been our go to place for vehicle repair for a few years now. I wouldn't take my vehicle anywhere else.
I always get good service I’ve been a repeat customer for many years
I dropped my car in a little early and was taken in early got done before expected so was very pleased was explained to me everything that was done
Had past vehicles serviced and repaired there and have always been satisfied with the service at this branch.
Because, Dale is friendly and the mechanics are act fast on their duties so i dont wait too long,
Confirm with the customer what is to be done.
Went fo an oil change and a 50 point inspection, great results, and quick service. I preferred in the past where pictures were sent while i was waiting to see the underside of my car and issues. Id no longer done..
I brought my car to the shop(Midas here in Grande Prairie,AB) for general check up. So they did the check up which they called me that their some issue on the car which gonna cost me $1000 something which I said okay go for it. So they change a lot of thing which I’m okay with it but the problem is when they change my head lights and miniature lamp, my lights on the dash inside the car won’t light up anymore so I went to talk to the mechanic and he said that it wasn’t them or was not on their part that it won’t light up again. So I ask if they can see what they can do about it coz when I bought it to them it was working but he said I have to pay again some amount in checking for it. This the second time already that happen to me that every time I bring my vehicle to that shop and have it work on something their will be something not gonna work on my vehicle. First of all they haven’t told me too that they will change my head light which I can do it my self so I won’t have to pay extra money for that over pricing I guess they did to just for light alone. Communication is a lot lucking they should inform first the person what they will be working on the vehicles. No discount even.
I always bring my Tacoma to Midas for any service I need. This time I needed a rear spring replaced, which I supplied. They did a great job, and same day service!
All the workers in this location are really nice and easy to deal with. Dale is really good and knows what he is doing very well. Very experienced and calm
They called to see if I wanted to proceed with another service that wasn’t scheduled but was found in their courtesy check. They took way less time to do everything that was expected so I got to take & use my vehicle earlier than I thought.
Great service an quick to get my vehicle back just awesome overall
All staff were very informative, got parts ordered and completed job quickly. Throughout the wait, kept progress updated
I have know problem w their service always done in a timely manner
great people who have helped us with other services
Quick oil change. Did not have to wait long
Quick service and check in.
Promt, satisfactory, professional and dependable service exclamation
I find them to be knowledgeable and willing to explain what they are doing and why
The service was great ! Service people were nice ! Overall I was happy with the work!
This is one the the best place in town to bring your vehicle for repairs or service. The two senior mechanics are really good and they are making sure that whatever you want done is done right. They are also really fast and very easy to deal with. Not sca
"Took my car in today for a slow leak in my tire ( I always go to Midas for this issue and they?re usually amazing! ) today however not so much, first the guy tried to just put a putty on the outside of the tire and said it was done, we had him take the tir"
"Fast, prompt and courteous service at this location. Got in, had the problem diagnosed in under 30 minutes and the fix took less than 2.5 hours. Price was reasonable for the services rendered. I would recommend them highly!"
"Always get good service, friendly and efficient "
"Awesome job on my car. Fast and quick job. Good job, "
I had a coolant flush done as my rad was over heating when I got it back was still over heating and when I looked in the rad they didn?t put any coolant back on just filled the over flow so spent X amount of dollars and still wasn?t done right
"By far the most superb service I have ever received from a vehicle servicing company. Fast fast fast and very professional and friendly pricing is market average! Filled out the appointment form the night before, the next morning Dale called and I brought "
"Good to say my oil was changed as soon as I requested for it, I left approximately 47min. Of my arrival. Good and caring people."
We brought in a truck to get the catalytic converter?s bypassed they took them out and on the invoice charged us $216 for labour x2And then proceeded to tell us it was actually three hours at 144$ X3hrsBringing the labour to $432. The explanation was it co
Always good fast and friendly service that?s why I keep going back
"I chose Midas because I was in need of new tires and took advantage of the 4 for 3 sale. I paid for everything in advance, the tires, installation , taxes etc because they needed to order the tires in. This was on Thursday October 24. Was told the tires wo"
"Listen to our concerns, offer suggestions and fix what we ask...great garage. Have done well by us!"
"You listen to our concerns, fix what we ask, and make suggestions along the way. Very impressed!!"
"Outstanding job guys,, really love the way you care my cars,, "
"I always trust midas for our 5 cars everytime we need the service in each one of them the staff is very cooperative and attentive everytime i visit with them,, great job guys,,"
Helpful. Fast and in 50% cheaper than the dealership
Trusted in overview of vehicle condition concerning immediate and potential future maintenance requirements.
Very prompt and efficient service !
"They did a great job, were super nice."
Always top notch service!
Loved the service. Les was super helpful and honest. I?ll be referring you guys and coming back (if I have to ??) lolThanks again
Midas has been spot on for my vehicle maintenance. They explain any questions I?ve had thoroughly and the job rates have been significantly less than other shops. Very pleased with this Grande Prairie shop.
Excellent work job well done
"I'm really satisfied with the service, mechanics are all good, fast service, punctual and good manners. My truck is working good now since the last service. Thanks guys for helping me in the last minute. I appreciate it"
All good and running fine for now.
"These guys were a pleasure to deal with. Answered questions I had, did the work I requested, Gave me a fair estimate. These are my go to guys."
They changed my oil efficiently
I walked in and was help right away which was so nice. The service guys quickly looked up the windshield wipers I needed and got me right in to have them put on. I want even charged for the service just the parts. Staff where so friendly and I would reccom
Critical alarms dealt with in a timely fashion and brakes done wth same day service. Friendly courteous staff
I always receive great service. That?s why I always keep coming back and tell others to go there as well.
You had delay in getting tire for me. But great service. I would recommend you to others.
Amazing service as always! Price on winter tires were competitive and they took the time with me to help select the best tires...thank you!
"Alternator gave up and was smoking, got me in as soon as I arrived at the shop. Always great service from this location."
Booked the vehicle at the last minute and it was ready when they said it would be within the price range also.
"Very courteous and thoughtful feed back, I will would never go back to a dealer if the car is off warranty. They keep my 200,000 plus car going ? Thank you"
Went well, nice people. Got it done nice and quick.
I?ve had a few oil changes and a front end job done by this shop. They?ve had excellent service every encounter. They got my vehicle in and did a great job. Thanks
service on time and no surprizes love this place
Very pleasant experience overall. Will be back for sure.Will be recommending this Midas location for sure!!
"Great job, a world of difference in car performance."
Service was excellent and at a fair price. I?ll definitly be back again!
Very rarely do I come across awesome friendly service. They communicated with me very well and a timely manner regarding any issues that came up during my appointment. Very friendly staff!
"Great work performance, on point to help explain and understand what the situation is regarding vehicle oil changes or repairs."
I was able to get in and out for a new battery installed in the car.Staff was friendly and courteous and got the job done.Excellent work.Expensive for the price of the battery and installment.4 stars.
"When needing repairs on any of our vehicles that are off warranty, I feel that we get fair assessment of needed repairs. "
Great friendly and efficient service. Always a pleasure to deal with .
I amazed u don?t check and top up fluids any more when I first came the last two times great service now seems not as good as was
I had a few little things to get done on my vehicle. Everything was done fast and perfectly. With a free brake inspection. Any work that was done was done for a reasonable price and a confirmation phone call letting me know price prior to service. No surp
This will be the last time I use midas. Your manager Dale needs to go. The guy as no customer service experience and no empathy at all. The only reason I kept goibg was because of Les was doing a good job. Its not normal to bribg a car in and come out in w
We are very delighted with the services and clear follow up about our car.We prefer Midas over the dealership
Am totally disappointed in Midas .. I don't mind paying for Shop supplies for oil changes as usually noted on Work Invoices. I DO mind paying for Shop supplies on Analyzing problems when I Know all it takes is to plug it in and operated the screen.. I thin
Everyone was very friendly and explained everything to me. Great price and service!
Excellent service from the moment you walk in. Friendly and attentive. Thank you for an incredible experience.
Great Service at a descent price!
Booked my truck in two days early for a wheel alignment at 8am the was not ready for it so I had to leave it then I returned at 1 pm and truck still had not been touched I took my business else were
