Midas in Cathedral City, California is a one-stop shop for brakes, oil changes, tires and auto repair near you.

The front desk personnel were very polite, the mechanics were very professional and promptly diagnosed my car, as soon as the car was diagnosed the front desk lady was clear and concise, she said they didn't have options for my car at that time and due to the urgency of my situation, she provided with different other choices.

Sabrina and everyone else who assisted me was stellar.

Friendly service and quick repairs

Because doing fast and good work

I always feel acknowledged and respected when I bring my vehicle in for service. I was only an oil change customer but when I needed tires I had Midas quote me as well as where I used to go. They matched the sales price and now include my tire rotation when I have an oil change.

I was satisfied

Managers John and Jason are both knowledgeable and professional.They answer each question I have with a detailed answer while explaining each and every step.Sabrina and all the technicians are also professional and personal.I highly recommend this establishment There are many automotive shops in the area but I haven’t found any that compare to Midas

Jason is an phenomenal staff member and has done an amazing job helping me out.

Service was excellent

I was quoted over 2000 dollars worth of repairs when in reality only 1 of the repairs was needed, bus is grossly overpriced, how is Midas more expensive than a dealership for a serpentine belt, as well as all my strunts are good and I’m being quoted over 300 dollars per strunt assembly, when even the dealership strut assembly is cheaper than Midas is quoting, I will never come back again, this is a shady dealership, I watched as the salesman walked around with the technician to “find problems”, had another place check out the “issues” found by Midas and turns out it was lies.

Wrong parts were delivered twice, before correct. But, 3rd time was the charm. All goos.

Great professional team. Jason is very knowledgeable and went out of his way to help me get my Fiat fixed. I will be using this location for any further appointments.

Sabrina James and Jason were very helpful and honest got me in and out in no time everybody was pleasant to work with made me feel welcomed ! Will definitely return for all my services hands down the best service i have received!!

They were able to quickly diagnose the problem, order parts and complete the job in a timely manner. The price was reasonable. Staff was friendly and knowledgeable.

The team were very professional and kind to me. Every experience I’ve had with Midas has always been that way.

Informative, familiarity with car and account, professional and efficient.

Highly professional...

Because they figured out the problem quickly And I feel they we’re honest about issue that I was having with the AC. I have confidence in this Midas for my future maintenance. Also the service manager Jason Chandelier is really great at costumer service he makes you feel like your in good hands.

The customer service was excellent. I was in and out back on the road very grateful for their service

James was excellent and very honest about our repair

The schedule and workmanship

All staff were courteous and professional. James was a wealth of information about my car, its maintenance and repairs that may be needed. He obviously has very diverse knowledge regarding luxury vehicles and was a great representative for Midas at this location!

All the staff were professional and very helpful, nice waiting room

Great customer service

Staff was quick and efficient. Kept me updated throughout the process

When getting an inspection and fully service oil change with multiple requests to replace all filters including cabin AC vent filters you expect after 3 visits multiple requests you would be walked through the report and also explain why a service willing to pay extra for was ignored and the major hose from radiator reservoir to exhaust Manifold was a fake not attached surely obvious especially since having to remove the cover for the oil and if found gasket missing how do you miss a hose that falls right off. But report all hose to radiator were in perfect order

Staff is awesome and work is ALWAYS thorough and beyond expectation!!!

Jason, gave 1st class customer service, work done quickly and recommendations for future maintenance.

They always welcome you with a smile and as you are waiting they update you on your vehicle.

James and staff we very friendly and knowledgeable also efficient.

The explaining of recommendations was clear and honest. Friendly and helpful staff.

good service overall. previously took my car to a local mechanic and they fixed everything but the issue as to why i took my car in in the first place. midas cathedral city identified the issue with the drive axel and replaced it that day. with all repairs done, my care is running great compared to how it has been these past few months. negative was that i wasn't regularly updated throughout the process. i didn't receive calls by the time i was told to expect them so i had to call in. i never received a final call saying my car was finished so not sure how much earlier i could have picked up my car. otherwise very satisfied. good people other than lack of communication. would go back but maybe sit in the waiting room to see if that speeds things up

Review your pricing scale.For example, i was charge $75 for labor to replace a light bulb and it was done in 3 minutes.

Check in person was friendly, easy to discuss situation, flexible. Job done without attempt to upcharge.

Nice people very helpful and polite. Went above and beyond.

Other than not getting my tires rotated .They were very knowledgeable.Once they got my car up it went fast n smooth.

Very professional workers

Satisfied is good enough

The attention to the details of work needed was excellent. The communication of issues that came up,were conveyed in a concise manner and easily understood. Very good work on top of that.

I had an appointment on Saturday for an oil change and inspection. Time estimate was 1.5 hours, so I waited in the office area for repairs to be completed. Actual time to start the work was 1.5 hours and total time was 2.5 hours. No updates on time required were provided during the visit. Worker apologized for the extra time required and said they were just very busy, which was true based on the number of customers trying to get repairs that morning.

James and team ALWAYS takes excellent care of me. The suggestions James makes for future fixes are always spot on.

The staff were excellent. They found a possible transmission leak and brought me to the bay to take photos so I could have it checked at the dealer. They were very helpful and kind.

The customer service experience was amazing

Blake was very helpful and explained in detail everything they would, Battery and oil change and how much it would cost. The Shelter Van was ready on time and was the exact price he quoted. They even stored the van inside over night and locked up so we didn't have to worry about the van getting broken into. Thank you Blake. Palm Springs Animal Shelter

The staff all are excellent and professional. They should be recognized and rewarded for their efforts!

Great, professional staff, easy appointment, clear information offered.

Robert was awesome and helped with my transmission leak

I called made an appointment, brought my truck to Midas, picked it up after they called to sat it was ready... Easy!

Friendly and curtious staff. I will definitely recommend Midas to others for their car needs

Customer relations. Speaking to customers with respect and not talk to them like they do not know anything and have better communication skills.

They were very nice and helpful and was able to explain things for me easily

The communication was on point, every one was friendly from Sabrina, Rico and Mark

speedy...friendly....professional

Open communication with staff

Blake and his staff were professional and helpful.

Great service

I can always rely on Jason and Midas to take care of my needs

Always have great customer service.

Good service, friendly staff, pretty quick

Apresar de no tener SITA me atendieron muy bien y rápido salideay muy satisfecho por lo rápido que isieron su trabajo gracias Midas

Awesome service from beginning to end! Timely and informative..

As usual, great service and no bad surprises. This is an exceptional facility who frequently over delivers.

Staff crew were super helpful!

The service paid for was provided, Mark was extremely efficient and proud of the finished work

Staff were excellent communicators. Great listeners. Very professional. Good value overall.

The work was done quickly and properly, can't ask for more. The pricing was explained up front, there were no surprises.

Jayson and crew was GREAT!!!!!

Have tentative people at front desk who acknowledge you when you say you have an appointment. Fire those that would rather stand around & chat with the 2 girls in the office. Don’t ignore customers when they come in and keep your word if you say you will email the quote for services needed. There was 1 guy who finally stepped up to assist me but he’s the one who promised a quote. He was very nice and cordial though.

Muy bien ni me explicaron También muy bien todo bien me trataron bien y trataron bien el servicio que tú ves durante la alineación Y y regresaría otra vez para cuando tuviera otro problema con mi carro porque te explican bien

The entire team was extremely impressive and they worked hard to get the vehicle back on the road

It all started the night before my appointment. A very friendly and cheerful Sabrina answered my call. I explained that my vehicle was a 1977 Jeep CJ5 and I just redone the entire front end and asked if they were able to accommodate me with a wheel alignment. She was uncertain but spared no time in taking the time to get me an answer she couldn't answer. She said that they would have to look at my vehicle and would determine at that time if they could align it or not. She set my appointment for the next morning at 8:30. Moving forward to the next day I was instantly greeted by a very friendly and cordial gentleman named Jason. He went outside and took my vehicle information and returned. He was very thorough in explaining the work order and pricing and would let me know if they could do the work or not. After a few minutes my Jeep was up on the rack and they began to ascertain whether or not they could complete the alignment or not. Obviously the technician was highly experienced and knew a way to do it. Due to the age of my Jeep, it was not in their computer. After about an hour they were done and my Jeep performs way better then I expected. I'm an extremely happy patron.

Coworkers sitting in back office cursing among themselves. Not mindful of customers sitting in lobby area. Coworkers should inform customers of their status. Communication is needed..

Made an appointment in the morning for later that day. Got there and was checked in very quickly and Mark at the front desk is very pleasant. They got on and I was out of there. Great experience all and all.

The associate that helped me was very nice, professional, and knowledgeable. The office assistant was very sweet to and knowledgeable as well. I appreciate the service I received and it was fast.

Do the job on time

I pay 100 dlls for aliment and 140dlls for labor buy 4 tires a d they do horrible JOB

Very courteous staff, prompt service

The work was done quick

The friendly staff. The pricing explained. The speed with which tho job was completed. The explanations about future repair meeds

I've come to this location several times and it always takes twice as long as promised. I was told an hour this last time and I was there 2 hours.

The brakes sound exactly the same as when i went to get them checked. I’m dissatisfied because I spent $200 for a cleaning and lubrication, and it’s as if I paid for the free inspection.

friendly and knowledgable service.Will get an estimate and compare for the next appt.

the person explained me very well the process and received full attention of the issue and service was excellent

I do not live in the area so I may visit other Midas store near me.

Well done

Good staff. They deserve reward and recognition for their efforts.

The guys at this shop are great. I fully trust them. James is exceptional.

Great Staff & techs.

Very good business

Have turned it over to my attorney,

I'm very happy with the way I was treated and professional staff that love their job and care for their customers

I have been coming here for awhile and I always get a fair price, very quick service and they advise of any items of future service needs without being pushy. Friendly staff and I have never had any problems with service that was performed.

it was easy

Friendly employees explaining what is needed. Your waiting area could have a water dispenser since we’re in the desert 🌵. Restroom available I don’t know ? Otherwise all good 👍

Warranty policy work. The part that was defective was replaced at no cost.

They were very courteous. Answered all questions quickly and as I waited in the waiting area I saw them treat all customers quickly and thoroughly and noticed they had a good number of repeat customers they would always greet by name.

They were very clear on what I needed and didn't pressure me to buy anything else.

James took care of all the sales portion of my visit , and Adolfo did amazing work on my truck all in all I’m completely satisfied with the work y’all did on my truckThank you Midas for taking care of all my vehicles!!

Jason did a fantastic jobs on communications and going over the the process and costs.

matched price from competitor, very good professional staff. give a sense of confidence.

Great customer service. Very happy with everything.

The associates were friendly , knowledgeable and professional. The associates did a great job.

Man was honest and helpful and did not price gouge me.

James was polite and accommodating and I noticed that he seemed extremely knowledgeable about different types of vehicles that were brought into the location while I was there waiting for my car to be serviced. I think that Midas is very lucky to have this man, James M., representing them.

Jason was friendly, explained everything very well and was highly professional.

Found a problem 3 other shops couldn't.

I called and made an appointment on Wednesday with a women. When I came in on Thursday for my appointment she called out for the day and I checked in with someone else. My quote with him was more than what the lady told me but I said, ok. I was also told by the lady that it would take approximately 1 hour, no problem (in at 9:30am oil change was done at 10:30). Another gentleman told me that I needed a new air filter at 10:30am, no problem I said yes BUT, he did not tell me that the part was not in stock. Had he gave me that information, I would have had the work done at another time since I was already there 1 hour and had only expected to be there an hour.At 11:05 I asked how much longer the work was going to be because I still did not know that the part was not stocked. The gentleman told me then that they were waiting for the part because they had to have it ordered.I had no choice but to sit down and shut up. Five minutes later the same gentleman told me the part will be there any minute. I told him in front of the other man that failed to mention that the part was "off site", Had I known, I would her waited to get the filter done. Long story short, I was there for 2 hours

I was very happy with the service and pricing. I was so happy actually I have a 5 star google review while paying for my services. However, upon getting my car back I immediately noticed my center console was broken and lifted. I immediately went into to tell staff. Jason, the manager came out and assessed the damages. He told me he is not sure how that could have happened because only he and 1 technician drove my vehicle. The technician confirmed. Regardless, my center console was broken. It was not broken before. If it was, they would have noted it. Also, my car was previously at Audi and they can confirm it was not broken. A day later I was called to bring the vehicle by to take photos and to get a replacement. The guy at the time was the one who checked me out. He told me it was physically possible for them to have broken it as only 1 person drove the vehicle. He assured me only the technician drove the vehicle. So now they are inconsistencies. There are broken clips in my car! Anyways. It’s now been almost 2 weeks and I got have the part and have not heard back. It’s very upsetting

Staff was able to get me in right awayStaff was really friendly and treated all the customers by first name

All way well taken care of great

Because they don’t make me fill out stupid surveys.

THEY SCHEDULE ME AN APPOINTMENT THE SAME DAY NI CALLED.THEY ALL HAD VERY NICE ATTITUDE & EXPLAINED ME EVERYTHING WITH DETAILS. THEIR PRICES ARE VERY REASONABLE.GREAT CUSTOMER SERVICE!!

They are friendly and explain what needs to be done to my car in simple language so I can understand.

Had a some issue but staff correct them with great service. Thank you kindy

Great customer service when need service this is the place I always go

I trust Midas for whatever my needs are. It’s close to my house, convenient location. You might update your lobby tv ( channel selection ) and maybe a water or coffee ☕️ dispenser ? Thank you 🙏

The manager was very professional in words and action.

The friendly and helpful staff

I had an issue with my coolant. I did not have an appointment, I stopped in the Midas location in Cathedral City. Jason was very professional, welcoming and knowledgeable. He took fantastic care in explaining to me what issues I am having with my car and gave me advice on how to fix it. He gave me many options. He is truly amazing. I could not have had a better experience. I’m not sure what his title is at Midas, but he deserves all the praise and a raise. Thank you Jason!

The staff

Communicate correct pricing, I asked a day before and it was the reason I took my car in for service. Communicate when work starts so I can make a decision to whether I want service. Paid a good $200 over what I was told and it took a lot longer than expected. Dropped off my car at 11:00am and picked up at 3-4PM.

Great experience. Communication was great and happy with the price. Greeted with a smile and I’m happy I was out of there in a timing manner

Jason was very competentProblem was solved

Primarily, the attitude, knowledge and openness of James Mallindine, the Manager. Had he not already been the Manager I would have made the recommendation to Midas.

Fast, friendly and efficient.

down to earth explanations and recommendations. Friendly, knowledgeable staff that kept me informed along the way. Comfortable.

I was highly satisfied because they would answer any questions I had for them. Jason ended up helping me at the end and he did great with explaining and overall was friendly and very professional.

When I picked up my vehicle there was a problem that I did not have when I took it in. It was quickly diagnosed and as they had missed the issue when they did the other work, it was fixed quickly and at no additional cost

Quick great value

They did everything I needed done in a timely manner. They were communicative and friendly.

Sabrina was really nice and easy to talk to - great customer service. James was knowledgeable and showed me pictures of parts so I could understand what he was describing. They finished the work much faster than I expected for a busy Saturday.

jason Chandler is a great manager & technician with a profound understanding of the problems & a willingness to explain in detail the issue & how to solve them. Overall,one is confident & willful to proceed. Confidence comes First.

I had to have a catalytic converter protection shield put on my car. They were the most knowledgeable of the product and do it quickly completely in at a good price and kept me updated with the progress.

Exceptionally knowledgeable staff and very friendly service. We are Canadians and this has to be one of the best experiences over our 12 years of spending time here. Thank you!!!

Knowledgeable and friendly associates

Good pricing, quickly got me on the road.

I am highly impressed witht he honest and responsible inspection performed on my truck. I thought I might need brakes and havent had the vehicle very long. The staff at Midas looked it over and said the brakes are in great condition. Anyone else might have charged me for something anyway. I am retired now and used to do my own auto repairs but just can't. It is good to know there are honest people in teh new generation that are looking out for us. Thank you Midas and Crew at the Ramon Rd. location in Cathedral city, CA. I will be back and have already told several firends about how pleased I am.

They were all ready for me. The vehicle was done on time too.

When I called to schedule an appointment, the woman who assisted me I think Sabrina?, was so knowledgeable and helpful. Upon my arrival, Jason Chandler assisted me with the whole process of my options and was highly knowledgeable and friendly. I feel safer in my vehicle with the additional brake pads and discs...(came in for my AC). Everything works great. I'm a happy customer!

Jason was very thorough in explaining what was needed.

Professional and friendly

Great service provided as requested. Great communication and pleasant Manager - Jason.

Great customer service this is the second time that I go and will be going back because I get great customer service and always stay in the same place when I satisfied

Rico, quoted me over the phone $69.99 for Full synthetic oil change on my Car. I get there for my 10:30 am appointment and the girl at front was not knowledgeable I told her I had spoke to Rico about this when I made my appointment. She had on computer $120.00+He said he didn't know it was full synthetic. That i don't understand when I asked about FULL synthetic oil change he said that he could get me fixed up and out door for$69.99+taxes. If I didn't purchase tires, brakes, rotors few months back I would be done with this location. It's people like Rico that makes u not want to come back.

Attendant was friendly and informed. Mechanism was thorough

Extremely professional and friendly staff.

Had confirmed appointment and was on time waited over an hour before they even looked at my carWas told they would re do the brakes due to warranty sqeek just did a temporary fix rather than what had been promised a couple of months ago

great customer service. Friendly

My appointment was kept and was on time. Price was transparent and work was done in a timely manner. Was very pleased.

I don’t live in Palm Springs area

I went in for noise in the front of my vehicle, and all it needed was driver side wheel bearing replaced, but they replaced both front wheel bearings as well as both front axles . Damage the oil seal in the transmission in the process and lost transmission fluid. Had to come back and get it fixed. Just out to scam more money out of customers. And mechanics that don’t know what they’re doing.

I had an unusual repair that needed to be done. We talked about the work that needed to be done and the price was fair

The team were very kind and knowledgeable.

Jason is the best very helpful you are lucky to have him

Easy and quick

Nice reasonable person handled the visit.

Great .. bathroom was clean … shop looks little in disarray .. my service was fantastic

good service.

I think the techs had a hard time with the Fiat,understandably a foreign and quirky car. Overall, good experience.

The people ,

Your staff was very professional. All of the folks that helped me were courteous, very competent, and friendly.

They communicated te price and service and it was in fact eaxactly as quoted with some recommendations for future service items.

El servicio muy muy recomendable el personal muy amigable y respondían an mis preguntas sobre mi carro con facilidad. Me explicaron cada duda que tenia. Muy buen servicio excelente

The representative was extremely helpful and transparent.

Job done well. My muffler broke & they repaired it. I live 2000 miles away in Canada so probably not coming back for service

Staff kind & pleasant. It was New Year’s Day, and they still took time.

This service by James and his techs was beyond excellent. The straightforwardness, honesty, and kindness of this location will have me considering Midas first on our next service need.

very happy!

Service was great and it was easy to make an appointment. I was able to see my car from my seat and they did a great full inspection of my car. They also informed me what they recommend I get done and get fixed for my next car service.

Great service, great customer service, good value

First time at midas, overall experience was great everyone was pleasant and knowledgeable

There was good communication and sincere concern for my cost of goods

James and his crew were excellent. I was kept informed about the process and given updates.Very friendly atmosphere.

Prompt Professional Honest

First and foremost I would like to thank James and his whole team for making sure my car was fix and safe to drive my newborn home during Christmas weekend they was able to accommodate me in a great timely fashion.

James the guy at the front was the reason for such a great visit. He was prompt, knowledgeable and helpful above and beyond. Was so appreciated how he was able to get me an appt over the phone right away within five minutes of my arrival. I was super impressed

Terrific service and Staff

Customer service was excellent waiting time great.James was very helpful and professional

Great and friendly customer service!!!!I love it there

Jerry or Jeremy was great and all the Techs seemed happy! Good job everyone!

They fixed a reoccurring problem that my regular mechanic couldn't seem to find a cause for. Highly recommend these mechanics and establishment.

James was very helpful and friendly even tho it was later in the evening and I mended a battery replacement

Since the turnover of staff, everyone is really friendly, polite and efficient; they already know us, so it's kind of cool, it has a small waiting room but clean.

Everything when according to schedule.

It’s not Midas its me. I am a hard person to highly satisfy. Im highly satisfied when I’m at an amusement park or I win a ps5 or xbox in a sweepstakes.

The visit was to fix an error from a prior repair, but the shop took ownership and expedited the resolution.

James, the associate/manager I dealt with was VERY HELPFUL and very did his best to keep the repair costs down.

Was impressed with customer service, first rate and top notch

The staff was, friendly honest and knowledgeable

Friendly staff, good value

Great service

I give it 5 stars very nice and awesome people and employees and very helpful!!!! And great experience excellent strong vigilant and proactive!

I have new cars so they more than likely not going to require repairs for a long time

Everyone was friendly at the store. No issues with checking in and getting the paperwork started. Mechanic got my car in very quickly and performed the oil change. Manager told me of a few things that the mechanic had noticed that should be addressed on my car. Was given pricing, told manager I would get back to him when I had the opportunity to make an appointment to get the work done. No issues at all with the service.

The manager and techs kept me informed about what was needed and informed me.

Reliable and very friendly and helpful

Great service, friendly staff

Coupon saved me a lot of money. Tire rotation given with coupon was highly appreciated.

Both managers were very great and know there business thanks to Jason& sharron

Great experienced mechanic. I have an Aston Martin not many places will even work on one

Great staff

Was given and estimate to get Water pump replaced and the estimate was 1200.00 which I knew was way overpriced. I went today to three places and they were all substantially lower. Champion auto was 700 out the door for the same service. Not sure if they were just trying to get us to bite since it was a Saturday but that's really unfortunate because other than that the experience was good.

Nice customer service

Love the professional approach and clear explanation of my repairs.

The staff at my local Midas was very helpful, quickly diagnosed my vehicles problem and then offered several options for repairing. Everyone else that I interacted with was courteous friendly and really seem to enjoy their job.

no high presure to purchase more expensive items

The prices were a little bit higher than i expected .

Jason and his team did a wonderful job. They explained everything to me. They were friendly and nice. They took good care of my car and replaced the parts i needed.

Thank you for your prompt attention and professionalism. Alex Rosa

Showed up early for my appointment, staff was very professional and checked me in immediately and work was done in the time I was told. Great communication and everyone worked with a good sense of urgency.

Sharon was super professional

Well, first time here and was greeted with a good morning and a smile. And immediately James asked how I may be helped. And got right to it. Awesome customer service!!

This was my third service at Midas. I am very satisfied with the service and professionalism of the staff. I will definitely have all my cars service here.

Wheel Alignment was quoted at under 100.00 but tie rod was broken so cost and time were both higher. James always comes through and Jason was helpful too!

The manager Jason was polite, very professional and explained the problem with my breaks in layman's terms.

In terms of the staff I was very impressed with the level of communication.I asked several questions in regards to the vehicle inspection and all of them were answered in a very thorough and polite manner. I absolutely enjoyed James the Store manager. A very nice guy with an outstanding personality. He really loves his job and it shows. I Would most definitely go back to have my car serviced at this Minas store in Cathedral city California. Thank you very much for the wonderful service!!Marie-France Boulet760-534-3403

I was having trouble with my company truck and was needing service, but it is my only service vehicle so I needed the work done fast. Everything was fast and easy for me, from calling in and getting an appointment within an hour to getting the repairs done the same day. The kind folks at this Midas location made sure my business was down for the least amount of time possible, and I appreciate that very much.

Front desk personnel (Sharon?) was exceptional.I always felt cofident that everyone knew what they were doing.Everything repair and charge for repair was explained.I liked that there were no surprises - estimate was given over phone as total (parts labor, tax) for each repair item.Overall good experience.

All employees are friendly and very knowledgeable. They were good with communicating what was going on during the time my car was there. In fact my husband returned the next day to get his oild change and had a great experience too. He says customer service is outstanding and we will return.

Prices were to high. I had an appointment but it took 2 and a half hours just to get the estimate. I didn't replace rotors and brakes the prices were too high

The checklist I received, was very light I thought it was blank, my girlfriend said it’s not very clear, the lady folded it up and told me that it was in the envelope, didn’t have the time to explain to me what they, If I need anything else, that was on the list she was very short with me, I walked away puzzled

The assistant store manager Sharron motley was super helpful

all was completed with the information rendered from inspection of auto

front desk person was extremely nice and welcoming. will be returning :)

Went in for oil change and explained that I was not getting a smooth ride, but it was bumpy on left side of vehicle. After the hour long oil change (which should have taken less time) they advised I should get the tires balanced which took 1-1/2 hours longer. I was never told how long the tire balancing would take, but I was not prepared for the extra 1-1/2 hours it took or I would have rescheduled for another day. By the way, I had to stop the gentleman and ask when my car would be ready, he never updated me on when the oil change or the tire balance would be complete.

I was surprised and delighted by the service and the friendliness of the staff. This is the only place I will bring my car in the future.

( The price of the oil change)

I could tell that the service technician was knowledgeable. He explained the problem with my vehicle. I also have to applaud him for his honesty. Midas was recommended to me by on-line neighbor chat Next Door.

Great all around!

Y price was super expensive

I was taken care of immediately. It was fast and painless.

When I made the initial appointment I had to call back several times to change the times. The tech on the phone was very patient and helpful. When I got there, the lady at front desk asked me if I made an appointment and I told her yes and although they were pretty busy, she got me right in !! Wish I knew her name !! She was there the last time I went and she was just as helpful. SHOUT OUT TO THE CATHEDRAL CITY MIDAS !!! THANKS !!

I was very satisfied with the services and very satisfied with everything

Friendly people, fast service, good price.

Friendly staff, honest opinions, easy process, quick service

Have tech read service order before working on vehicle. Took 1.75 hours to do a 30 minute oil change.Then took 15 minutes to bring me my vehicle.

Just an all around good experience.

James your supervisor was awesome! My daughter came in for inspection on her car for Uber eats, he explained to her that her back tires needed to be replaced, which we knew that already. He took the time to explain the size and quality of the tire and how we could save money! We will be back to buy those tires at your store because of how honest James was. Great Job!

Did what I asked in a timely fashion

Called and made appointment, answered phone without a wait, very knowledgable about type of oil, got scheduled and they were ready for me when I arrived, they used seat cover to get in and out of my car. Very professional and James very helpful. Will use this location next time. Only have 14500 miles and 1st oil change since I bought the car last January

The guy that serviced my car was awesome, I'm very satisfied with his work and looking forward to seeing him again

I dropped off my car at 1pm. The tech diagnosed the problem by 3pm. Car was ready next day in the morning.

Friendly service and very prepared and knowledgeable.

They were very busy. Probably because they give good service. Just not accurate about how long it would take them.

Uber inspection done quickly.

They are the best

Excellent customer service.

James is the best!

Made appointment early so my part’s would be there. Checked in waited. After a ruff inspection they found some problems. Rotors brakes, she thorougher went over everything priced it out. Said I would be back at another time. Setting up appointment next week for all fixes. Very happy with this facility.

Fast, friendly and convenient services

Service was excellent!! I'm from out of town and had a rear stabilizer bar replaced. Was in and out actually faster than the tech told me. I've waited much longer for service at other places with an appt. Absolutely no complaints!!

James was very friendly, efficient, knowledgeable, and explained everything frequently.Very positive experience.

They explained it to me very well and took the extra time to get the job right after someone stole my catalytic converter by cuting up my exhaust pipe and the hanger mounts.

Jason was great explain everything well

Quick service and affordable price

Customer service was great. Time for oil change was great

Great customer service. James was excellent.

The manager was professional, courteous and above-all… HONEST! He could have easily charged me hundreds or thousands to replace a muffler…. But it was only a splash:heat guard sheet metal that had come loose. The cost to me was a very affordable $50. He was glad to help and I was deeply relieved. This staff and manager should be proud of their integrity and rewarded and recognized for their efforts.

Very professional knowledgeable and articulate.i will definitely return n Recomend midas to everyone I come across that is in need of professionals.

jason and James were excellent from start to finish for my muffler repleacement . They even helped my 92 year old dad look under the vehicle on the hoist to show the problem and solution. excellent communicationand customer service and value.

James was exceptionally friendly and kept me abreast of the status on my car.

they strive to do quality work. Both the brakes, and the oil change was done with the care for the customer..... Couldn't ask for a better job.

James. He is an asset and I hope you pay him well.

Went in for an Uber inspection. Not a long wait, 20 minutes. Checked out, lady checking me out was very informative on other services they offer.

Customer service was excellent

Jason was very professional.Excellent service.

Excellent

My husband was tired after a two day flight. The man and woman that helped us were patient with him even though our vehicle didn’t pass a certain code. The man that inspected our vehicle smiled as we entered, but stated he wasn’t allowed to talk to us about our results. A very busy location, however, did not make us feel rushed. The lady that answered the phone allowed me to make an appt within two hours, which is always appreciated.

I clicked on the coupon button on the email from Midas and said tire and oil change at 25.99 yet the gentleman quoted me at $105. When I showed the coupon he said he never have seen it!!! His supervisor came he also was questioning the coupon I showed by clicking the bottom of the email. Finally they got it done .

Excellent overall experience. Friendly & knowledgeable staff who never oversell. I trust their recommendations and appreciate their honesty and reliability. My first amazing Midas experience was in Cathedral City, CA. Them when I moved to the coast, located the Encinitas shop who are just as fantastic. They both have all my business. Great job!!

I paid over $1000.00 for this service and no one bothered to test drive the vehicle to hear any possible abnormalities ?

Got me in and out quickly. Very helpful and knowledgeable staff.

Everything was explained and completed in a timely manner. The staff was very courteous and accommodating.

When it is impossible to provide the service requested comminicate this at check-in so as to give the customer the option to return at a later time, moreover when the repair or service hits a snag communicate.

James, the attendant was friendly and pointed out that my tires weren't worn enough for a tire rotation which I appreciated. He also re attached a cover under the rear wheel that had lost a bolt.

David and James were Great. Thank You

My Catalytic converter was stolen. The Catalytic converter is obsolete. The staff is working with a state referee and are following up with my every 2 days as we work through this process with the state.

Very professional knowledge and friendly

Good job

James is an amazing employee. He went above and beyond to make sure I made it home.

No comment.!!

Manager James is a credit to your company. If I had my own company, I would have offered him a good job with good pay.

Timely service at a fair price

Great employees explained everything very well. Even though they couldn’t fix the problem, they didn’t charge me and they found a place that may be able to fix the problem. Super helpful employees!

Appointment was on time. Service was performed and the inspection revealed I needed two filters, which were available and changed out on the spot. Very satisfied, so I brought my wife’s car in the same day (drop off).

Excellent professional

They fixed everything to my satisfaction.

I had a problem with my engine light going on and the service manager, James, explained how I could have that checked. He was the most knowledgeable and clear communicator in an auto service department that I have ever experienced. Thanks James!

The entire experience was excellent. Staff was very helpful and service was complete within an hour from drop off

Gratitude!

My Midas-installed muffler is rattling.The Midas shop said the problem was caused by old muffler pipe hangers and the car needing a tuneup.$300 later, after installing new muffler pipe hangers and replacing distributor cap, wires and spark plugs, the muffler was still rattling.The shop said the reason the car periodically wouldn't start when they returned it was because there was a piece of gunk left in the new distributor cap.The shop now says that the real reason that the muffler rattles is because the Midas Installed muffler needs welding, and Midas Muffle in Cathedral City doesn't do welding on mufflers. But, the welding must be done by a Midas Shop or it will void my lifetime guarantee. And, I must noway an additional $150 an hour for Midas to perform the Warrantee work or the Midas Lifetime Warrantee will be cancelled.Why do I feel like I am a victim of a con, first paying $300 for warrantee work on my muffler, and now, another $150m an hour for Midas to once again attemptto provide Lifetime Warrantee work? How many thousands of dollars is the Lifetime Warrantee going to cost?

James was upbeat and knowledgeable. Parts were readily available and were installed promptly.

My Jeep was overheating so I took it in. Being late in the day I left it there overnight. The problem was severe. Jason Chandler went out of his way to get the backordered part by driving to the Redlands Jeep dealership for the part. Appreciated it a lot because otherwise I would have been without a car for weeks.

Wonderful customer service

Jason was very sweet and helpful