It was a quick and easy process. I was able to communicate exactly what I wanted done, and they were able to provide those services to me in a timely manner and exactly what I needed.
Everything was done quickly and efficiently. I received text updates of what was happening and when things were complete. The employee recommended specials to me, as well.
They checked the car, told me what was wrong with the car, told me what it would cast. I agreed they did the job in about an hour. I am happy with the work done.
Repair was done same day.
I am always treated like a valued Customer at this facility.
I have been going to Midas for so long that the manager even knows my name. They always make sure my car is safe and in good condition .
Manager great to work with. Explained everything
Cordial personnel, everything clearly explained, work done to my satisfaction.
Excellent work very professional
Jeremy was friendly and very thorough. He also checked out the brakes for me.
The manager goes above and beyond the call of duty always. Thank you.
As always, this location and their staff are quite helpful and reliable.
I thought the price would be a little bit less.
Been going to this Midas for awhile. Trust them.
Everything thing fine , but little high prices
I’ve been a customer at Midas since 1999 when I bought my 1999 Malibu and now I have a 2015 Malibu I’m still with Midas Midas took care of my care with care and I’m very satisfied and confident that I’m in good hands
Love im always treating respectful
I have been here several times always happy with the service and how quickly they are.
Received clear detail of what my car needed, the pricing, and at the end what I should look into doing to keep up with maintenance
The staff is always very friendly and helpful. They are well trained and knowledgeable about all the different types of vehicles. The prices are pretty competitive as well.
That location has a great management team and service crew. I have been using this location for over 7 years.
Took two and a half hours for an oil change and tire service. Too few mechanics
Start the work at the time of my appointment not 1.5 hours later
great team thank you for all your hard work!
I was able to get an appointment right away; my car was taken in within a couple of minutes; the cost and procedure was explained up front; the repair was completed with little wait time.
Good service and friendly people
The experience was great as it always is, I just wish oil changes for full synthetic was a little more reasonable and not $80 plus dollars.
Everyone was knowledgeable and my check engine light is off
Find employees that don’t steal out of people vehicles
It’s my go to mechanic shop , the manager is highly knowledgeable and communicates well with you
I have been using the same store for all my vehicles. Always pleased
I needed an inspection on my breaks and rotors and they were very thorough with telling me everything i needed! i felt very comfortable and very satisfied with my repairs will definitely go back again!
Jeremy and Tom Are the best in the business!
staff was awesome. extremely friendly. job was completed on time as promised.
They take the time to explain things me regarding my car when I have questions
Ease in making appointment; on time service; quality of work.
Great service,fair price speedy completion
I feel comfortable getting car work done at my local Midas. I've developed a good trusting relationship w/the manager there after bringing my car here alot past few years. They are very thorough & up front with you.
This is where I go for my car.
I was satisfied, I felt it was a bit expensive
Baron solution the problem of my car
Great communication via text and scheduling flexibility to my needs.
I think the prices are way too high. $133.80 for an oil change is expensive. I’m never offered coupons or anything.
Good price. Good dependable service.
Good service and communication.
I was able to get in while off from work same day service.
Clear communication and timely service.
Jeremy and Tom always offer excellent advice and let me know exactly how I should fix things especially when I only have enough cash to get some of the work done…
Tom.... the general manager always helps me and is very pleasant to work with, and breaks everything down on what's up with you car and what you need and doesn't try to sell you something you don't need!
I was highly satisfied with their service provided for my car and will likely return
This is where I take my car for service. I trust them and they do excellent work. Never have a problem.
I know this manager and always trusted him. Great place!
Tom the manager always has great customer service and helped me out why brake pads. I could not believe how fast the service was and not badly priced.
The service was fine, just frustrated how pricey things have gotten.
Everyone is always friendly and helpful
Customer service was good, I waited for my car. Took around a hour. Highly recommend. You won’t be disappointed, pricing is fair
I have had all service on my car at Midas in Waukegan since 2019. Have always been helpful and explained all things i needed.
Courteous, staff and fair pricing
The service is always top notch.
The team at the Midas that I go to is always fair and knowledgable.
The staff is very friendly and fast service .
Working with Tom and Jeremy have always been a great experience. I have already scheduled my next appointment to get my rear shocks replaced. I have used this location for all the maintenance on my current vehicle since 2017.
I’ve been with Midas since I have my 2000 Malibu and Midas serviced it till I bought a newer Malibu 2015 and still I have Midas on my cars care Itconvenient and affordable and honest with me about my car. I trust them with my baby “Malibu” as I trust my car I trust the people who takes care of them MIDAS Shout to Tom and Jeremy
The experience was great as usual... I've been going there for years. The price of the oil changes could be a little bit better though, they're kinda pricey!
Always friendly employees at this Midas and service is always great.
Had a problem with the service performed. Had a front end alignment. Left next day on a trip and experienced vibration in the front end!!
Good value and convenient
Although Midas was not able to fix the mechanical issue, I appreciated their honesty. Many other shops would have attempted to fix the issue only to make it worse. Midas realized that they weren't the best place and suggested to go to the dealership to have the issue fixed since they would be better equipped. Midas even cut the cost of diagnosis by 50% since the diagnosis wasn't entirely complete. I'll certainly continue to use this shop.
They are always as professional as can be and are bot always trying to upcharge for something else. Only place I go and trust.
Great service,,great employees,,very satisfied with price and speed of service would recommend.
I’ve been coming to midas for years and I love how they always explain my car issues. The price is decent but I understand it can get expensive but they always help with coupons.
I’ve been with Midas’s for a long long time and I’m highly satisfied with the services I received The recommended what needs to be done with my car. I Trust Midas
I was satisfied, that should be enough.
Fast service. Quality repairs.
Everything was explained and was shown the problem and fixed it
Fast service and friendly staff
Provide coupons on oil chages
I didn’t like that I got quoted on a price and then when they were servicing other issues suddenly came up and the price doubled
I've always had a good experience with Midas with all my cars. The guys do a good job explaining things.
He wanted to do work that didn't needed to be done!! All I needed was my front brakes and rotors done back brakes and rotors looked good no work needed, I took my car to CAR-X and got a estimate aswell !!! I can believe Midas did that to me I trusted them In the pass I used to being my car and SUV to them for service,,, now it make me believe that they have been doing this to me all the time. And poor lady that was in front of me I feel sorry for her she was charged 1700. And some I know she got rip off !!!!! They do good work but unfortunately they do work that don't need to be done 😡😡😡
Awesome service from a great crew and my car always runs great with 220,000 miles on it! Been going here for 15 years.
The gentleman was very knowledgeable and honest with the service details and answered all of my questions with ease and clarity. I will be bringing my car back to this location for all my car needs.
All went well. They explained the situation and they took care of it
They assisted me with my car and got me a new battery. Fairly priced and helpful.
Tired rotation. Found out I needed three belts, fixed it on timely manner
A light showed on my dash board. Went to Autozone and Angels and was told that my battery and alternator was fine. Alternator meter read passing at each place. Took it to Midas and was told it was my alternator. Midas replaced the alternator however the da
Jeremy & Tom are really helpful explaining what needs to be done. They can always get me an appointment when I need it. The work is done when they say it will be.
"Fast prompt, and professional. Will use again, I would also recommend"
The service and staff was amazing. I will truly recommend and continue to bring my car in for all service's when needed
"I went to my local Midas this week for a regularstandard oil change. My car was serviced promptly & professionally. The manager & mechanic were both courteous and thorough in helping me. The store was clean, comfortable, with bathrooms, coffee and TV to ma"
Cost me $74 for oil change and tire rotation...was told I couldn't use my coupon because I received a tire rotation... I WONT EVER GO BACK AGAIN
Oil change with discount coupon and replaced my license plates with stripped/rusted/stuck screws. Found another issue with exhaust and it was a small fix.
Always great service at Midas in Waukegan, IL. Tom service manager is always great.
awesome service as always
"Good and fast service , "
The guys at Midas in Waukegan are fantastic. They get the job done. Very good at what they do!
"Received flyer that states oil change for $18, charged me almost $10 tax.. I've been customer there for some time and they do this. "
Tom was extremely helpfull
Fast and easy service. They confirmed my suspission of bad battery since it had drained to under 10% three times this year.
Fast service snd friendly staff
Fast service and friendly staff
Everything was great . No complaints here. Good people, fast service
Quick in an out and exceptional service all the time
The work was done in about an hour . Plenty of time for me to take a healthy walk. The noise on the front end is gone.
"I'm very happy with the new tires Ihad put on by Midas & them adding freon to improve my air conditioner.I have an old car, and my local Midas has been good helping me keep it running & safe. "
Always great service at Midas Waukegan, Tom the manager is always very pleasant.
Excellent and prompt service.
always great dealing with Tom
Fast and easy service. Tom was easy to deal with!!
Easy in and out. Car was electronically tested. Ignition coil "A" was replaced.
It was excellent great professional service
Great service from the entire team!
I was the only person in the waiting room which was clean. Appointments are scheduled to practice social distancing. I wore a mask, but removed it to drink a cup of coffee which I brought with me. They serviced my car and explained what the engine codes meant. In and out quickly.
Tom took the time to listen and figure out what the problem was and got it fixed for me I was so grateful that management and his workers came together to make another happy customer
Excelente Trabajo, Jente profesional.
Price was decent for what I had done and the work so far has been great!
Hi Midas company. You have great American service!
Excellent service. In and out quickly.
The service was great and great customer service
Everything went great how to bring it back for some type of noise time I got there the nicest stopped
Service was excellent. I was in and out in ten minutes. I called ahead.
They are Excellent service
The work and the customer service was excellent
Fast and friendly service Great staff
Always excellent service at Midas in Wkgn IL
Great job by Midas team again!
"Great job, everything's working just fine. Courtesy and professional, no complaints. Job well done!"
My exhaust system was a mess and it was fixed in a timely manner and all is quiet again!!
Midas, always gives great service. Every time I go there serviceit is a great experience!
Great!!! Always come thru when you need them!
The Midas Team located in Waukegan is AWESOME!!!!!!!!!!!! They always take care of me
Fine. In and out in 15 minutes.
Fast no hassle no problem. Friendly service wonderful staff. Thank you.
" I have been to this Midas a few timesnow for oil changes, brake work, etc.Like previous visits, this time I receivedquality customer service in a friendly, timely manner and felt comfortable entrusting them to work on my car. I may go back soon for belt "
They had to cut a pie and repair my exhaust .Good job.
Do not trust your vehicle with Midas. I did an oil change and vehicle inspection. Their visual inspection of brake pads passed but in 1 week I had issue with brake. When I asked them, they told its not possible to say the status of brake pad in visual inspection. But everyone knows brake pad can be visually inspected.
I did an oil change and vehicle inspection. Their visual inspection of brake pads passed but in 1 week I had issue with brake. When I asked them, they told its not possible to say the status of brake pad in visual inspection. But everyone knows brake pad can be visually inspected. And ended by changing the brake pad and rotor.
I stopped in to inquire about brakes as I was sure I needed new brakes all around and probably shocks as well.I explained my concerns to Ritch and made an appointment for 2:30pm that afternoon. I arrived on time and they took my car right in. When it was a
"Every thing was great. The service was wonderful, it didn't take long and the guys were professional. My visit was very injoyable. Thanks Midas !!!!!"
Great service Brakes are Fine
Very good service as usual!
The manager kept me informed of the status of the service with professionalism. The staff was great and yes I will return to Midas Waukegan again.
I always receive great courteous service!
You guys did a great job. You always do and this is why I keep coming back to your facility. I asked this time if a piece under the car could be removed because it came loose over the winter and split in half. One half completely came off but the other sid
Made my service much faster.
I always receive excellent service when I bring my car in!
Their service was quick and thorough, as always.
"I stopped in at Midas to get a quote about service on my car and I came in frustrated due to the previous place I visited. But as soon as I walked through the door at Midas, I was greeted warmly and was asked how I can be helped. I worked with Rich in the "
I called for an appointment and got in the same day. The crew at Midas replaced my rear brakes for less than the price quoted from nearby competitors. The waiting room was clean and I was there for about an hour. Overall a good experience.
Great service from Tom and the team!
Got told that my military discount would be more then my employee discount. How was knocking my estimate from $1027.00 to $950 with the 10 percent for military better then the employee discount since midas is owned by tbc corp and im employed at a differen
Fast appointment clean facility courteous workers
Always great service from the midas guys!!!
" I was happy overall with the work done on my car recently by Midas. I had advanced oil change & my belts checked, which were making noise. Its an old 2001 Pontiac Neon, with lots of mileage and problems of late, but the manager was very understanding & "
"Besides the 20 dollar charge on regular oil change, you charge way too much for everything else.. I would only recommend regular oli change here."
very good. ordered tires in and were delivered and installed that afternoon.
Very thorough service. Also replaced a headlight, cleaned battery posts. Recommended 2 new tires soon. they are right.
Tom took excellent care of me. I will definitely be a repeat customer.
"I have done some oil changes herelately on an old car. They fixed mybroken headlight & replaced a wiperthis time. Very courteous, completework. Able to use coupon. Will be back!"
Thanks again for great service and a quick fix for my issue!
Very professionals & Great ppl to work with.
I just noticed that the hubcaps wasn't put back properly.
The gentleman got me in at 800am, diagnosed in 30 minutes, had to wait for parts for it to be delivered, and got me out by noon. He explained what looked like had happened, but said only one side rotor needed to be replaced other wasn't too be but we decided it was best to replace both at the same time. Then he asked about my ride with the tires I had. Asked if it felt rough, I said yes, then he told me I had high performance police tires on it was why, and suggested that I get them replaced.
Great Service customers always first!
"The Manager Rich went above and beyond patient, listened to me and made needed suggestion and gave me 5-star service at a reasonable price. I left there feeling good about my experience and will definitely favorably tell my friends about your place and I p"
Rich was great! 5-star customer service. #AWESOME
I did not like the fact that my Chevy Cruz was rated to only use synthetic oil which is not a manufacture a requirement and it made my $18 oil change turn into a $40 oil change. This is called a bait and switch and it is the fault of management not the Sh
"My problems are still there. Mr. TOM, the Manager is not up to the level. He is not responsible"
Great they had to replace clamps rusted they save the day
Yes service was good so far
Just wanted to say thank you for your hard work and explaining everything that was wrong with my vehicle and fixing it. You guys did great..I will be back for more fixing
Great service again. I continue to use Waukeegan Midas for all of my auto service needs. Tom and Rich and their team has always give above and beyond!Thanks
"Very pleased with my service and visit, will recommend Midas to others.Thanks "
"The check Engine Light , It stayed off for a couple of days and went back on so you really did not solve the issue. You need to make this right with my wife , you charged her for something that really did fix the issue. Time to step up and call her and rea"
Very satisfied Thank you!
Great service favorite place to come every time my car needs maintenance.
I?ve been taking my car to Midas for over 20 years. They did such a good job rebuilding my Saturn that my husband had them rebuild his Fiero. Now they repair our bug. They are professional in their work and also how they treat their customers. I wouldn?t
Great service help me get to an important meeting
Fast service and great customer service skills.. I like the inspection and attention to detailAbout car needs
Great work! Tom and team did an excellent job.
Another great service from Midas.
I arrived early and was seen early. The work that needed to be preformed was taken care of immediately without over charging what the problem was.
Yes I would you guys was very courtesy and quick and neat thanks again
"Yes, I would recommend to others - car was ready when we were told it would be ready - all service work completed"
Service was quick and on time!
Very professional/ great ?? people to work with.
Very professionals & Great People to work with..
Had the air conditioner recharged service was good now blowing cold air .
Went ok had to keep car 3 days
Thy did not rotate my tiers.
Had a great experience. Very professional and courteous.
You guys are awesome! Very friendly. Always on point with the timing of when my car will be ready.
Great Job!They test drove found the problem was back brakes and they fixed . Im lucky it was not all the way around brakes but I received a two year warranty
"Today's visit for my oil change was great. What I really like about Midas is that the mechanic gives you a full check of your car and makes suggestions on what is needed, but never force you to buy like many other places."
Car was repaired quickly and professionally
"They kept me informed of every step of the service, asked my permission to do some things and were honest about other tasks that were not necessary, saving me some money. A positive experience."
They quoted $450.00 including tax and when the work was done the bill was over $500.00. Very dishonest and disappointing...Do not go there for anything!!!!!!!!
They were honest and truthful
I have taken my car to this place since I have gotten my car. I refuse to ever take it else where even if it means driving a little further to get to this location. They do fantastic work on my car. They always double check the work to make sure everythin
changed headlight, very prompt
very polite, also changed taillight. will come back April 11th for maintenance
Quick sand efficient. And was on time for the appointment I scheduled on line
fast in and out. courteous service.
the service was fast & employees were friendly and i felt safe leaving my car there.. they offered to go above and beyond what was asked. the price was just another perk. i will definitely return my car here for future services.
Great service it took kinda long but definitely deserves 5 stars!
Midas workers always so helpful and friendly. I'm a very satisfied customer.
Great service at Midas Waukegan
Great service very helpful staff
Took about an hour and a half. But they started as soon as I walked in.
Very pleased. Has apppt and was taken on time and people were very nice.
Very Thankful for Midas for finding the issue and BLESSING with an beautiful total for good work.
The staff was very nice and courteous. They answered all of my questions and were very honest.
Midas handled it professionally. Thanks Tom!
Great & professionals people to work with, 100% recommended........
Great service, great prices and warranty!
Midas replaced the front shocks; they did a great job and they did it quickly.
I had been to the dealer where I purchased my car and had a $300 brake job where afterwards I kept hearing noises that I thought would go away. After 3 months (because of being very busy) I ended my procrastination and decided that I wasn't in the mood fo
Very fast friendly quick service oil change done in less than 15 minutes I will be back again
Very fast and friendly service for the oil change well done :-)
It was ok they failed to tell me I need brake service in the front
I wrote a review a couple days but isn't sure of what website it is under .This is the first one with an invoice number . The main thing I want to stress is that I am so happy to visit this shop and communicate with a true professional . I have been going
The guys are great and honest about what services you need rather than try to scam you into paying more.
I made my appointment early for 7:30 AM. had my AC recharged and my cabin filter replaced. Nice and cool now1
had a stud and nut replaced which another service place had cross-threaded.
The Service we give four stars for timely professional service
I took my car to Midas because my breaks bagan a loud metal grinding sound. Go to Midas first! Earlier, they had installed only two of my breaks. At that time, (6 months before the noise) they said the other two were still good. I thought it was now time to replace the other two breaks. The boys at this Midas were and always are amazing. Their quality of service is superb; drove me to work; NO CHARGE for anything!! They fixed that noise (not related to breaks) and said all is still good.
Good service was great and also they make you feel like you would always go back once again I really appreciate That Service
Very great service . Oil change cost to much but i was able to use my coupon
The guys there are great, they explained everything to me and they finished alot sooner than initially stated
Prompt, friendly service.
Customer service was great. They called me with all the pricing with the option to get the work right then or what. I love going to Midas
Midas has been taking care of all our household vehicles for the past 7 years...Plus they offer military discount!!
"I have always gone to Midas for plobems with my vehicles. They're honest, friendly and courteous. "
Great service and very professional. Would recommend to anyone.
"I've been bring my Toyota Camry to the Waukegan location for years. Up until recently, I had no issues. I brought my car in to diagnose a grinding sound and check my brakes that were squeaking. I came in around 4pm after checking my car, they couldn't figu"
"I have been bringing my cars to this Midas location in Waukegan for years, they are always professional and will work with you for the best price on all parts and services. Services are always done in a timing manner."
Absolutely great. They fixed a problem i been dealing with and no other shop could figure out what it was and was naming off different expensive things it might be, come to find out a little simple problem the guy at midas found and just took a little sanding. Thanks alot!
I have been bringing my vehicle here for the last 4-5 years for service. They have ALWAYS worked with me to not only keep the cost manageable but to only make the repairs necessary. They also let you know what may need work in the future. But no pressure a
Very poor diagnosis for the price payed... customer satisfaction is not priority
Consumers beware of the handheld diagnosic check devise they use. FOUR visits and thousands of dollars later they have not been able to fix my car. Go to a dealership and get the work done correctly. It's worth it!
